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We are looking for a Data Architect to develop roadmaps, plans, and ultimately deliver our Transit Operations data strategy by working closely with internal teams and leading managed services providers. This is both a strategic and tactical hands-on role, so we need someone with a unique combination of relationship, leadership, analytical, and technical skills.  
 

LOCATION:  Hybrid Model*– when working onsite, you will report to the location of West Tower.

SALARY GRADE:  11

SALARY RANGE:         1ST STEP:         $84,375.20 per annum

                                       2ND STEP:         $88,816.00 per annum

                                       JOB RATE:        $93,457.00 per annum

JOB TYPE:  Union

CLOSING DATE:  September 10, 2024

AREA OF RESPONSIBILITY:

The incumbent is responsible for the building, maintenance, and troubleshooting of the Corporation’s indoor cable plant. This includes all aspects of network cabling administration (design, procure, install, upgrade, modify, enhance, monitor, troubleshoot, and document) to ensure the City’s cabling infrastructure meets industry standards and accommodates business needs.

Reporting to the Manager, Network and Telecommunication, act as the first point of technical reference for members of the division.  Develop solutions and processes to improve client productivity.  Provide technical direction, advice and guidance to Technology Specialists and other IT staff.

• Act as a project team member for projects of a technical nature which include researching, evaluating, testing, making recommendations, planning and assisting in the implementation, deployment and support of new and existing hardware and software solutions.
• Assist with testing, packaging applications, software updates and fixes for deployment to computers enterprise-wide. Responsible for determining strategies for the distribution of these items.
• Provide technical direction, advice and guidance to the Technology Specialists and other IT staff in the functional aspects of hardware and software solutions. This includes trouble-shooting, analysis and resolutions procedures.
• Responsible in the review, prioritization and assignment of call tickets to the appropriate 2nd and 3rd level technical support staff.
• Maintain the deployment management system (Microsoft SCCM or Crestron Fusion) for all new and existing drivers to all new and existing hardware currently in the Corporation.
• Responsible for the acquisition and lifecycle management of productivity tools to be used enterprise-wide.
• Create, update and provide documentation of the technology configuration and share the information by distributing to the support teams.
• Assist in the administration and support of core IT systems.
• Performs other similar and related duties as assigned.

SELECTION CRITERIA:

• High School (Grade 12) graduation plus an additional program of over two and up to three years or equivalent in Computer Sciences / Engineering Technology or related discipline.
• Over four (4) years, up to and including eight (8) years of progressive experience in a technical support environment.
• Valid Ontario G driver’s license (asset).
• Information Technology Infrastructure Library (ITIL) Foundation Certification is an asset.
• In-depth knowledge and technical support experience in: client-server software and/or browser based solutions; computer and/or audio visual hardware; Crestron systems, Microsoft Windows OS; Citrix ; Apple Mac OS; Microsoft System Centre; Microsoft Office and TCP/IP, Mobile device management; Microsoft Intune; Telephone Expense Management (TEM) systems administration; Apple iPad/iPhone IOS and devices; Android Tablet and Phone devices an asset.
• Comprehensive knowledge of support procedures in a technical environment, including automated call logging and issue trouble-shooting, analysis and resolution processes.
• Exceptional written and verbal communication and interpersonal skills with an emphasis on customer service an asset.
• Ability to work independently or as part of a team an asset.

 **Various tests and/or exams may be administered as part of the selection criteria.

Interview:  Our recruitment process may be completed with video conference technology.

PURPOSE OF THE POSITION:

Specialist Network Operations will provide operational support of Network Services including Firewall, Load Balancer, VPN, DHCP, DNS, SIP, SNMP, ISP infrastructure.

POSITION ACCOUNTABILITIES:

• Performs support, implementation, monitoring, and configuration of CPKC’s Firewall, Load Balancer, VPN, DHCP, SIP, SNMP, ISP infrastructure in Canada, US and Mexico. in accordance with CPKC’s telecommunications strategy
• Provides technology consult to various application and general infrastructure projects;
• Experience with Cisco ASA/FTD, Palo Alto, F5, Infoblox desired
• Responds to service outages with timely corrective actions as required and takes overall accountability for all complex LAN/WAN/Internet related Severity 1/major business impacting outages. Consults with Telecom Architecture, Design, and Project teams as required in order to resolve issues in a timely manner
• Understands, analyzes and evaluates service outages through troubleshooting & knowledge management. Collaborates with other internal/external service stakeholders for service related issues and provides proactive Disaster Recovery
• Participates in On-Call support of the network services infrastructure
• Supports the business in suggesting solutions to business problems
• Collaborates with CPKC’s Network Services vendors as required to ensure solutions are aligned with defined architecture and associated standards
• Collaborates with F5 and Firewall vendors as applicable for service related issues, ensuring communication and timely usage of contingency and failover options (helps develop and maintain CP’s IT Disaster Recovery Plan)
• Helps develop proof-of-concept models to demonstrate proposed architecture/design changes
• Creates documentation and guides users on how the various F5/Firewall/Internet services work & interact

POSITION REQUIREMENTS:

• Bachelor’s Degree or a related field is preferred
• 5+ years of applicable experience
• Experience in Cisco, Palo Alto and F5 certifications preferred
• In depth knowledge with F5, Firewall and Internet services
• Strong experience with enterprise F5 and Firewall implementations
• Strong experience and proven ability to troubleshoot with end users & vendors on F5, Firewall and Internet services
• Strong knowledge and ability to triage services issues and be able to proactively initiate restoration solutions
• Experience & understanding of how network services infrastructure interact with Information System Applications
• Specific in-depth knowledge of IP protocol conversion
• Able to particulate on cross functional teams
• Strong verbal and written communication skills with ability to interact with various levels of management

WHAT CPKC HAS TO OFFER:

• Flexible and competitive benefits package
• Competitive company pension plan
• Employee Share Purchase Plan
• Performance Incentive Program
• Annual Fitness Subsidy
• Part-time Studies Program

ADDITIONAL INFORMATION:

As an employer with North American presence, the possibility does exist that the location of your position may be changed based on organizational requirements.

Background Investigation:

The successful candidate will need to successfully complete the following clearances:       

• Criminal history check
• Reference check

Management Conductor Program:

Becoming a qualified conductor or locomotive engineer is the single best way for a management employee to learn the business at CPKC. You may be required to obtain a certification or to maintain your current certification/qualification as a conductor or locomotive engineer.

CPKC is an employment equity employer committed to the principles of employment equity and inclusion. We encourage all qualified candidates to apply including women, Black, Indigenous, People of Colour (BIPOC), members of the LGBTQ+ community, and people with disabilities. Accommodations for the job application process can be provided, as appropriate, upon request. All applicant information will be managed in accordance with the federal Personal Information Protection and Electronic Documents Act (PIPEDA).  

• Req ID: 102909
• Department: Information Services
• Job Type: Full-Time
• Position Type: Non-Union
• Location: Calgary, Alberta
• Country: Canada
• % of Travel: 0-10%
• # of Positions: 1
• Job Grade: 4
• Job Available to: Internal & External

Our Technology team wakes up every day with one goal in mind - connecting Canadians to the people and things that matter most. Together, we are proud to support 30 million Canadians each month through managing a robust portfolio that champions leading-edge technology. We drive large-scale, complex, and high-visibility technology projects and programs that shape the future of technology in Canada and expand connectivity from coast to coast. If you are interested in being a part of this, consider applying for the following opportunity:

Rogers together with Comwave is looking for a highly motivated full-time Network Administrator in our Service Operations team. Comwave is Canada’s largest service provider specializing in Voice over IP (VoIP), Data, and IPTV Services, serving more than 1, 600 cities across Canada and the US, in both Retail and Wholesale markets. Comwave is a dynamic, entrepreneurial organization, leading the market in its service-oriented approach to its customers and expanding its teams with like-minded individuals.

What are we looking for ?

This Network Administrator opportunity is responsible for the operation and maintenance of our IP Network for all Comwave Services, supporting both internal and external customers. Comwave provides a great learning opportunity working with a wide variety of system and network infrastructure services. It is expected that the Network Administrator has a sufficient level of knowledge and experience in Internet Service Provider IP backbone and continue the ongoing support, maintenance, and operations of our production infrastructure and clients.

What You Will Be Doing:

• Operates IP networking environment by implementing configuration; executing installation; enforcing system standards. Environment consists of Voice core and edge, IP core and backbone, IP access + CPE and IP border edge, DPI, Firewalls, UTM, VPN, etc.
• Provide Level 3 Support to Tech Support and Network Operations Centre for all Comwave services.  This will encompass very complex single user cases as well as network-wide related cases relating to Voice, IPTV, and Internet services.
• Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.
• Secures network system by enforcing administrative access policies.
• Reporting network operational status by gathering, prioritizing information; managing projects.
• Share a 24/7 weekly on-call rotation with Voice and Video administrators (1 week on, 5 weeks off).
• Share a weekly planned overnight maintenance duties with Voice and Video administrators (1 week on, 5 weeks off).
• Work closely with the systems, voice, IPTV, and network engineering/operations teams on service delivery projects in functions including (but not limited to) system deployment, configuration, monitoring, and documentation.
• Work closely with commercial vendors escalating service-related issues/questions.
• Provide ongoing training documentation and hands-on guidance for alert handling procedures to Network Operations teams.
• Assist in the provisioning of complex services for Business clients.
• Responsible for providing root cause analysis for all network-wide events that affect service uptime.
• Responsible for escalating design level related issues with encouraged solutions to engineering teams to better the overall delivery of services to customers.
• Upgrades network by conferring with vendors; developing, testing, evaluating, and installing enhancements.

What You Bring:

• Experience working with Cisco products in a large enterprise or service provider environment. Such equipment could include : Cisco IOS Routers/Switches, Nexus switches, and ASR routers.
• Experience working with Fortinet products and features in a large enterprise or service provider environment. Such equipment could include: Fortigate, FortiSwitch, FortiAP, UTM, VPN, SIEM, etc.
• Experience working in multisite locations, VPNs, and Firewalls an asset.
• Experience working with Network Monitoring system, Solarwinds Orion an asset
• Working knowledge/ability of diagnosing network related issues using tools such as Wireshark/Tshark and Netflow.
• Knowledge of TCP/IP and the OSI model, RADIUS as well as WAN and LAN technologies and their role in network deployment (QoS, VLAN, STP, LACP, VRRP/HSRP, BGP, OSPF, DSL, Cable, LANx, VPN, etc.).
• Understanding the networking requirements as they pertain to VoIP/Video and general Internet users.
• Able to work in a very fast paced environment and provide significant contributions both individually and as part of a greater team.
• Able to learn and adapt to new services, systems, and technologies in an ever-growing technical infrastructure.
• CCNA/CCNP specialized in routing/switching; or equivalent experience required.
• Fortinet NSE4 certifications; or equivalent experience preferred.

To protect our people, brand and assets, a pre-employment background check will be conducted. As part of our selection process, all candidates must clear a criminal background check. Additionally, a credit check and drivers abstract may be required depending on the role.

Schedule: Full time
Shift: Day
Length of Contract: Not Applicable (Regular Position)
Work Location: 61 Wildcat Road (7883), Toronto, ON 
Travel Requirements: Up to 10%
Posting Category/Function: Technology & Engineering
Requisition ID: 291663

Contributes to the overall success of the Payments & Core Banking Engineering globally ensuring specific individual goals, plans, initiatives are executed / delivered in support of the team’s business strategies and objectives.  Ensures all activities conducted are in compliance with governing regulations, internal policies and procedures

Is this role right for you? In this role you will:

• Champions a customer focused culture to deepen client relationships and leverage broader Bank relationships, systems and knowledge.

• Champions a high-performance environment and contributes to an inclusive work environment.

• Proactively provide guidance and recommendation on the software design.

• Collaborate with SMEs to understand Business Banking and Cash Management trends.

• Collaborate with cross functional team on the components to meet the performance requirements.

• Collaborates to provide estimation and break down of work to enable small and frequent releases to production.

• Actively participates in customer discovery and solution discovery sessions.

• Builds software solutions that meet the needs of stakeholders while focusing on continually reducing technical debt

• Sets up development environments necessary to build the entire solution.

• Participates in merging, integrating, versioning, promoting, code through environments and version control.

• Triaging and problem-solving incidents to restore services in production and with follow up on root cause / permanent fixes.

• Create, socialize, and implement on technical roadmaps.

• Coaches and mentors junior Engineers to support their career development and personal growth. 

• Provides expertise in the technologies and frameworks used to deliver on business objectives.

• Stays ahead of latest technologies, tools, patterns, best practices and brings them to the team for consideration.

• Understand how the Bank’s risk appetite and risk culture should be considered in day-to-day activities and decisions.

• Actively pursues effective and efficient operations of his/her respective areas in accordance with Scotiabank’s Values, its Code of Conduct, and the Global Sales Principles, while ensuring the adequacy, adherence to and effectiveness of day-to-day business controls to meet obligations with respect to operational, compliance, AML/ATF/sanctions and conduct risk.

Do you have the skills that will enable you to succeed in this role? We'd love to work with you if you have:

• A recognized degree in engineering, computer science, math or related discipline

• 3+ years of software development experience

• Have experience in systems design and a solid understanding of development, quality assurance and integration methodologies.

• Ability to communicate effectively with a software development team on tight deadlines

• Extensive experience in JAVA related technologies and frameworks (React JS, Next JS, Spring Framework, J2EE, JSP, JSF 2, JUnit, ANGULAR JS)

• Familiar with open-source DevOps tools (Bitbucket/GIT, Jenkins, Artifactory, Gradle, Docker)

• Solid understanding of Test Automation framework and tools

• 3 years+ experience developing microservices and micro frontends in Java

• 2 years+ of experience with Google Cloud Platform and/or Microsoft Azure.

What's in it for you?

• Diversity, Equity, Inclusion & Allyship - We strive to create an inclusive culture where every employee is empowered to reach their fullest potential, respected for who they are, and are embraced through bias-free practices and inclusive values across Scotiabank. We embrace diversity and provide opportunities for all employee to learn, grow & participate through our various Employee Resource Groups (ERGs) that span across diverse gender identities, ethnicity, race, age, ability & veterans.

• Accessibility and Workplace Accommodations - We value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. Scotiabank continues to locate, remove and prevent barriers so that we can build a diverse and inclusive environment while meeting accessibility requirements.  

• Upskilling through online courses, cross-functional development opportunities, and tuition assistance. 

• Competitive Rewards program including bonus, flexible vacation, personal, sick days and benefits will start on day one.

• Community Engagement - no matter where you choose to work from; we offer opportunities for community engagement & belonging with our various programs such as hackathons, contests, cooking with friends, Humans of Digital and much more!

Work arrangements: Hybrid

#LI-Hybrid

WHAT IS THE OPPORTUNITY?

The ideal candidate is passionate about information security and securing and protecting privileged accounts, credentials, and non-human access across tools, applications, and systems. As a Senior Cyber Security Analyst in the Identity Access Management (IAM) Team, you will work with the IAM Application Onboarding Team to integrate RBC applications onto IAM solutions (CyberArk, EntraID (Azure), SailPoint IIQ, ServiceNow, GDS, etc.). This process will require you to work with a wide range of technology and business stakeholders to implement IAM solutions.

WHAT WILL YOU DO?

• Work with business partners and application teams across RBC Enterprise to explain the onboarding process and document requirements.

• Work with business partners and application teams to ensure data remediation is completed including orphan, description clean-up, role creation, Segregation of Duties (Toxic Combination) policy creation in the IAM SailPoint Tool. 

• Provide Consultative services to ensure Privileged Access Management are in compliance with our standards within Global Cyber Security

• Identify and Report security risks in accordance with RBC Standards

• Participate in internal/external audits, establish, monitor, and coordinate action plans.

• Accountable for consultation and issue resolution as first point of inquiry/escalation and problem resolution for privileged provisioning/procurement activities.

• Participates in project planning and management activities across multiple efforts.

• Participate in all aspects of onboarding testing as requested by the onboarding team: This may include:

  • Test case scenarios creation and assisting with test case writing.

  • Assisting with FST, UAT, OAT, and PIV testing

• Provide support with tasks and ad hoc requests as required.

• Suggest/document solutions to improve the efficiency of the onboarding process.

• Willing to work UK times when demand arises.

What do you need to succeed?

Must-have

• 3 years of experience with IAM Solutions.

• 3-5 years of IAM experience with strong knowledge in Requirements methods: interviewing, data modeling, business process modeling, business object modeling and user interface design

• Hands-on with different requirement methodologies: methodology of Object Orientation, Use Cases, Unified Modeling Language, Agile and Waterfall approach.

• Experience with the IAM domain including related IAM controls and risk frameworks.

• Understanding of Cloud Identity as a service (IDaaS) for SaaS, PaaS and IaaS concepts

• Understanding of various technology platforms and application stack configurations (LDAP, Active Directory, ZVM, etc)

• Data analysis and reporting skills.

Nice-to-have

• Knowledge of Business line(s)’ business applications/ processes.

• Identity and access management provisioning and de-Provisioning

• CyberArk experience

• SailPoint IIQ experience

• Azure AD Experience

• IT Standards, Methodologies, CMM & audit requirements

• Authentication - SSO (Single Sign on), Multi-Factor Authentication

• Authorization (Role Based Access Authorization and Conditional Access Control)

• Familiar with Agile methodologies and tools including Jira, Confluence

• Professional certification(s) related to information security or information risk management such as CRISC, CISA, CISM, CISSP

Nice-to-Have Education:

• A Degree or Diploma in Computer Science, Information Security, Engineering or Management Information Systems

RBC is committed to supporting flexible work arrangements when and where available. Details to be discussed with Hiring Manager.

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable.

• Leaders who support your development through coaching and managing opportunities

• Ability to make a difference and lasting impact.

• Work in a dynamic, collaborative, progressive, and high-performing team

• A world-class training program in financial services

• Flexible work/life balance options

• Opportunities to do challenging work.

#LI-Hybrid

#LI-POST

#TECHPJ

Job Skills

Confidentiality, Cyber Security Management, Decision Making, Detail-Oriented, Encryption Software, Group Problem Solving, High Impact Communication, Information Security Management, Information Technology Security

Additional Job Details

330 FRONT ST W:TORONTO

TORONTO

Canada

37.5

Full time

TECHNOLOGY AND OPERATIONS

Regular

Salaried

2024-06-26

2024-09-06

** This posting is for one (1) Temporary Full-Time position that may continue until July 22, 2026 **

The Desktop Analyst would be responsible for providing on-site technical support and maintaining the end-user computing environment within the organization. This includes installing, diagnosing, repairing, and upgrading all end-user devices and equipment to ensure optimal workstation performance. The person will also troubleshoot problem issues in person, by remote tools, by telephone, or via chat in a timely and accurate fashion, and provide end-user assistance where required. 

The successful candidate will exercise a strong level of technical and customer service skills to perform the following duties:

• Install, configure, move, and maintain Windows-based workstations and related hardware.
• As part of the yearly lifecycle program, perform hardware upgrades and maintenance as needed.
• Receive and respond to incoming calls, service desk tickets, email, or chat regarding equipment incidents.
• Collaborate with team members to manage and troubleshoot Microsoft M365 applications, including Microsoft Office, Exchange, SharePoint, and Teams.
• Record, track, and document the service desk incident-solving process, including all successful and unsuccessful decisions made and actions taken, through to final resolution.
• Ensure the security and compliance of all computer systems within the organization.
• Research solutions through internal and external knowledgebase as needed.
• Collaborate with higher Tier level support analysts to ensure efficient operation of the organizations’ end-user computing environment.
• Participate in IT projects as required.
• Liaise with third-party support and equipment vendors, as needed.
• Contribute to technician knowledgebase by creating support documents as needed.
• Participate in on-call rotation schedule to provide support outside of regular business hours
• Perform other related duties as required.

Qualifications

• Completion of the twelfth (12th) school grade, or GED, supplemented b y a relevant computer certificate program from a recognized Community College or Technical Institute. Demonstrated experience providing excellent customer service skills are required.
• CompTIA A+ certification.
• ITIL certification is considered an asset.
• Excellent technical knowledge of Microsoft products including – Windows10/11, M365 Apps for Business, OneDrive, etc.
• Strong ability to diagnose problems and perform repairs on end-user IT assets including desktops, laptops, Surfaces and Rugged mobile equipment.
• Strong support experience with Mobile IT equipment in vehicles (Ex. Panasonic Toughbooks, Portable Printers, LTE Vehicle routers, LPR and Cameras)
• Working knowledge of mobile devices (IPAD, iPhone, etc.)
• Able to read and understand technical manuals, procedural documentation, and other guides.
• Strong oral and written communication skills
• Strong customer-service orientation with the ability to present ideas in user-friendly language.
• Effective interpersonal skills and relationship-building skills.
• Analytical and problem-solving abilities, with keen attention to detail.
• Self-motivated and directed, with the ability to effectively prioritize and execute tasks in a high-pressure environment.
• Ability to work with a minimum amount of supervision and consistently meet deadlines.
• Lifting and transporting of heavy to moderately heavy objects (ie: computers and peripherals).
• Must possess a Class 5 Driver’s license and able to provide own transportation. Must be willing to obtain and provide proof of business related public liability and damage issuance of at least $1,000,000.   

Hours of Work:  33.75 hours per week, Monday – Friday. On-call duties during off hours may apply. Hours of work may be subject to the terms and conditions of variable hours of work program. The weekly hours of work for this position are currently under review and may change at a future time. Any changes will be made in accordance with the COE/Civic Service Union 52 Collective Agreement and the incumbent will be notified in advance. 

Salary Range:  21M, Salary Grade: $34.31 - $43.09 (Hourly) $2,315.90 - $2,909.10 (Bi-Weekly) $60,445.64 - $75,927.90 (Annually) 
                          The rates quoted are in accordance with a collective agreement between the Union and the City of Edmonton. 

General:

• The City of Edmonton thanks applicants for their interest in this opportunity. Candidates considered for the position will be contacted.
• We are an equal opportunity employer. We welcome diversity and encourage applications from all qualified individuals.
• Please include a current resume and covering letter with your online application.
• The option to work remotely is not available at this time.
• Applicants may be tested.
• As part of your pre-hire screening, you will be required to complete an Enhanced Security Clearance, Should you accept employment with the Edmonton Police Service you acknowledge and agree to participate in future Enhanced security Re-Clearances at scheduled intervals or in any other circumstances, exigent of otherwise, as required by Human Resources Division. 

The Province of Alberta is a party to the federal Agreement on Internal Trade, the Trade, Investment and Labour Mobility Agreement with British Columbia, and the New West Partnership with British Columbia and Saskatchewan.  All of these agreements promote labour mobility between the provinces.  Applicants may obtain information regarding recognition of extra-provincial credentials at www.tilma.ca.

HR Technician: CS 

Classification Title: Computer Support Technician
Posting Date: Aug 27, 2024
Closing Date: Sep 3, 2024 11:59:00 (MST)
Number of Openings (up to): 1 - Temporary Full-time
Union: CSU 52
Department: Edmonton Police Service
Work Location(s): Police Headquarters, 9620 - 103A Ave Edmonton T5H 0H7

What will you work on?

As a member of the Data Analytics team, you will be responsible for designing and developing visual analytics that is easy to absorb, adopt and adapt to business needs. The ideal applicant will have a strong background in creating compelling and interactive data visualizations using Power BI with proficiency in SQL. You will work closely with data analysts, data engineers, business stakeholders and data scientists to design and develop interactive and automated visual tools that transform complex data into actionable insights.

How will you create impact?

• Stakeholder Collaboration: Work closely with business users, data analysts, and other stakeholders to gather requirements, understand business needs, and ensure visualizations caters to those needs.
• Design and Develop Visualizations: Create interactive and user-friendly dashboards and reports using Power BI, ensuring data is presented in a clear, concise and compelling manner.
• Data Transformation and Modeling: Utilize SQL/Power Query to extract, manipulate, and prepare data from various sources for visualization. Build and manage data models, create time intelligence calculations, calculated columns/measures and filters for dynamic filtering using complex DAX. Ensure data quality, integrity and accuracy throughout the process.
• Advanced Analytics: Implementing what-if scenarios and simulations to explore different business outcomes. Use Power BI's built-in AI features like QA, Decomposition Tree, and Key Influencers to uncover insights.
• Optimization and Performance: Ensure that dashboards and reports are optimized for performance and accessibility, providing a seamless user experience across different devices and platforms.
• Automation: Build automated solutions that enable auto refresh and update of dashboards and reports, inline with data refresh cadences set in the Datawarehouse.
• Maintenance and Support: Regularly update and maintain existing visualizations and dashboards, ensuring they remain relevant and accurate as business needs evolve.
• Documentation: Develop and maintain comprehensive documentation for all visualizations and underlying data processes.
• Tableau: While Power BI is the primary tool, familiarity with Tableau is a plus.

What are your skills and experience?

• Experience in data visualization, with a strong focus on using Power BI.
• Strong emphasis on automating manual tasks wherever possible and suggest solutions to streamline processes.
• Familiarity with Google BigQuery and associated products to source data from.
• Familiarity with Jira and Agile development methodologies to effectively integrate into the team's workflow.
• Proficiency in Power BI for creating interactive dashboards and reports.
• Strong SQL skills for data extraction, transformation, and manipulation.
• Familiarity with data warehousing concepts and relational databases.
• A keen eye for detail and design, with the ability to create visually appealing and effective visualizations.

Our Technology team wakes up every day with one goal in mind - connecting Canadians to the people and things that matter most. Together, we are proud to support 30 million Canadians each month through managing a robust portfolio that champions leading-edge technology. We drive large-scale, complex, and high-visibility technology projects and programs that shape the future of technology in Canada and expand connectivity from coast to coast. If you are interested in being a part of this, consider applying for the following opportunity:

What are we looking for?
Engineering – Wireless Data Core Team is looking for Network Designer Reporting to the Manager, Engineering – Wireless Data Core, the Data Networks specialist will be the technical Subject Matter Expert (SME) to support the engineering & implementation for Wireless Data Core platforms, services and networks (including 5G, MEC, LTE, IoT, LTE, etc…). 

What you will be doing?

• Take full accountability and ownership in the engineering deliverables for wireless data core platforms, including but not limited to the following:

1.   5G Standalone Core (5GC):
2. AMF, SMF, UPF

• Evolved Packet Core (EPC):

1. MME, PGW, SGW, ePDG

• Software development and scripting to automate functional service validation for wireless solutions.
• Provide technical documentation support to facilitate configuration design changes on Wireless 3GPP platforms in support of 5G & LTE wireless solutions
• Integrate and deploy next generation cloud native network functions based on Kubernetes (k8s) and virtualization technology.
• Utilize cloud and virtualization tools to automate workflows, platform instantiation, service validation, and KPI reporting. 
• Capacity planning, dimensioning, and KPI performance reporting of platforms.
• Co-ordinate and work closely with peer departments (eg. Project Management, Network Operations, Network Planning, Product Development, IT, Engineering, etc…) for end-to-end service integration, implementation and solution delivery. 
• Author lab design and execute implementation/validation in lab environment to simulate changes in a controlled environment prior to production rollout. 
• Provide troubleshooting support to Operations and peer technical teams. 
• Provide resolution for technical issues related to engineering design.
• Manage Vendor relationships (eg. review of vendor quotes, scope of work documents, solution requirements, design specifications, acceptance test plans, MOPs, and roadmap of platform evolution). 
• Work in a tight, highly motivated, team environment taking on leadership responsibility when necessary.

What will you bring?

• Working knowledge of 5GC/LTE/3G call flows and 3GPP architecture.
• Working knowledge with Docker, Kubernetes, Ansible, microservices, edge computing, orchestration, CI/CD pipeline integration and workflow automation in a cloud environment.
• Cloud certifications with Azure, AWS, and/or GCP would be an asset. 
• Experience with Splunk, Grafana, Prometheus, Jaeger, EFK or ELK stack, software defined networking (SDN) as applicable to Wireless Packet Core.
• Scripting (python, shell) and sysadmin skills on Linux environments: a strong asset
• University Degree or equivalent in engineering/computer science discipline.
• Core Competencies include Innovative and Creative thinking, Problem Solving abilities, Adaptability and Initiative.
• Excellent communication, inter-personal skills, teamwork and collaborative abilities with proven ability to work in cross-functional teams and to work with minimal supervision.
• Proven ability to multi-task and deliver in order to meet tight deadlines.

To protect our people, brand and assets, a pre-employment background check will be conducted. As part of our selection process, all candidates must clear a criminal background check. Additionally, a credit check and drivers abstract may be required depending on the role.

Schedule: Full time
Shift: Variable
Length of Contract: No Selection
Work Location: 8200 Dixie Rd (341), Brampton, ON 
Travel Requirements: Up to 10%
Posting Category/Function: Technology & Engineering
Requisition ID: 312713

PURPOSE OF THE POSITION:

The analyst is a core role on CPKC’s Enterprise Security team and will assist with the design and execution of CPKC’s cybersecurity strategy. Duties may include securing enterprise information systems by determining security requirements; planning, implementing, and testing security systems; preparing security standards, policies, procedures, and mentoring team members.

POSITION ACCOUNTABILITIES:

• Provide IT teams with security architecture and design guidance
• Support the interaction with stakeholders and project groups to assess and document information security and technology risks
• Deliver hands on implementation and/or management of some Enterprise Security systems
• Coordinate with project groups to interface with 3rd parties (where applicable)
• Assist in investigation and respond to security related alerts and incidents
• Assist with development, implementation and maintenance of cybersecurity procedures and configurations
• Research and assess emerging security threats and vulnerabilities and provide position papers
• Assist with the execution of CPKC’s information security strategy and roadmap

POSITION REQUIREMENTS:

• University degree or college diploma equivalent in Computer Science or Engineering related technical disciplines or equivalent applicable work experience
• 1+ years of IT/IS infrastructure experience with a diverse technology background
• 3+ years of relevant experience in IT Security OR relevant experience in Incident Response management, reporting, playbook/runbook creation/maintenance
• Familiarity with NIST or ISO27001/02 frameworks

WHAT CPKC HAS TO OFFER:

• Flexible and competitive benefits package
• Competitive company pension plan
• Employee Share Purchase Plan
• Performance Incentive Program
• Annual Fitness Subsidy
• Part-time Studies Program

ADDITIONAL INFORMATION:

As an employer with North American presence, the possibility does exist that the location of your position may be changed based on organizational requirements.

Background Investigation:

The successful candidate will need to successfully complete the following clearances:      

• Criminal history check
• Reference check

Management Conductor Program:

Becoming a qualified conductor or locomotive engineer is the single best way for a management employee to learn the business at CPKC. You may be required to obtain a certification or to maintain your current certification/qualification as a conductor or locomotive engineer.

CPKC is an employment equity employer committed to the principles of employment equity and inclusion. We encourage all qualified candidates to apply including women, Black, Indigenous, People of Colour (BIPOC), members of the LGBTQ+ community, and people with disabilities. Accommodations for the job application process can be provided, as appropriate, upon request. All applicant information will be managed in accordance with the federal Personal Information Protection and Electronic Documents Act (PIPEDA).  

Req ID: 103355

Department: Information Services

Job Type: Full-Time

Position Type: Non-Union

Location: Calgary, Alberta

Country: Canada

% of Travel: 0-10%

# of Positions: 1

Job Grade:

Job Available to: Internal & External

Reporting to the Sr. Manager, Revenue Assurance, the successful candidate will be an energetic, thorough, and detail-oriented contributor with expert knowledge of controls, data analytics and reporting. We have a bold vision of developing new Revenue Assurance capabilities to deliver even better experiences to our valued customers and frontline team members that support our customers. To enable that vision, we are looking for individuals with a passion for collaboration and innovation. Gone are the days of traditional transactional reporting using clunky tools and stale data – join us to make an impact!

What you’ll be doing:

• Lead the development and migration of Revenue Assurance controls, reporting and dashboards through the entire development lifecycle (scoping, requirements, development, QA, defect management, deployment, etc.) in Databricks.
• Monitor Revenue Assurance controls, reporting and dashboards to identify revenue related risks, and recommend, implement, and monitor corrective actions.
• Perform analysis and transformation of various internal and external data sets with the aim of generating actionable insights.
• Undertake self-initiated analysis to uncover opportunities or instances of revenue or cost exposure/overbilling.
• Help with process automation, technical and analytical support to the operational and management teams when required.
• Generate business case and/or cost benefit statements to support analysis and key findings for any revenue recovery opportunities.
• Collaborate with key internal and external stakeholders to resolve issues or identify and implement opportunities that improve operational processes when required.
• Identify opportunities to leverage advanced analytics (esp. predictive) to effect better business outcomes.
• Support data stewardship and data governance activities and initiatives as needed.

What you’ll bring:

• Undergraduate degree from a recognized university (computer science/engineering, mathematics, business, or equivalent).
• 2-4 years of demonstrated coding, business reporting and analytical experience, preferably within the telecom industry.
• Experience analyzing, manipulating, transforming, and interpreting large and complex datasets (i.e., millions of rows)
• Technical Aptitude: Advanced knowledge of database queries, structures, and data management principles. Python, Excel/VBA, SAS, Business Objects, and other coding will be an asset.
• Experience with one or more current BI and visualization tools such as Tableau and Power BI.
• Demonstrated knowledge of the master data lifecycle, including experience with data profiling and data quality.
• Practical experience with Software Development Lifecycle (SDLC) and ETL (extract, transform, load) processes and associated tools.
• Exceptional analytical and problem solving skills.
• Excellent interpersonal and communication skills with ability to work with cross-functional teams.
• Strong planning and organizational skills and ability to contribute to and support multiple projects in a high-paced performance environment.

What’s in it for you?

We believe in investing in our people and helping them reach their potential as valuable members of our team. As part of our team, you’ll have access to a wide range of incredible resources, growth opportunities, discounts, and perks, including:

• Competitive salary & annual bonus
• Competitive & flexible health and dental benefits, pension plan, RRSP, TFSA, and Stock matching programs
• Discounts: Enjoy up to 50% off Rogers Services and Blue Jays Tickets, 25% off TSC items, and a 20% discount on all wireless accessories sold in Rogers stores
• Paid time off for volunteering
• Company matching contributions to charities you support
• Growth & Development Opportunities:
  • Self-driven career development programs (E.g. MyPath program)
  • Rogers First: priority in applying to internal roles of interest
• Wellness Programs:
  • Homewood employee & family assistance program
  • Cognitive Behavioural Therapy (CBT) & Virtual therapy sessions
  • Low or no-cost fitness membership with access to virtual classes
• Our commitment to the environment and diversity:
  • Work for an organization committed to environmental protection
  • Strong commitment to diversity and inclusion with employee resource groups supporting equity-deserving groups including groups representing People of Colour, 2SLGBTQIA+, Indigenous Peoples, Persons with Disabilities and Women. We all bring something different, and we know what makes us different makes us great.

This is a hybrid work position and will require you to be in office three days per week. You can choose which days in office work best for you!

If you are selected to move forward in the recruitment process, here is what you can expect:

• 15-minute phone screen with your recruiter, 1-hour virtual interview with Hiring Manager, 30-minute final round virtual interview with Director of the team. Best of luck!

To protect our people, brand and assets, a pre-employment background check will be conducted. As part of our selection process, all candidates must clear a criminal background check. Additionally, a credit check and drivers abstract may be required depending on the role.

Schedule: Full time
Shift: No Selection
Length of Contract: Not Applicable (Regular Position)
Work Location: 333 Bloor Street East (012), Toronto, ON
Travel Requirements: No Selection
Posting Category/Function: Finance & Accounting & Audit / Compliance
Requisition ID: 311907