75 Jobs Found
Branch Manager Full-time Job
Management Richmond HillJob Details
Application Deadline:
05/08/2025
Address:
11680 Yonge Street
Job Family Group:
Retail Banking Sales & Service
Guides, directs, and coaches employees to deliver exceptional service to BMO customers and prospects. Understands the needs of BMO customers or prospects to provide sales and service in the best interests of the customer. Advises customers on products and strategies that meet their financial objectives. Identifies and makes referrals to other business groups. Supports sales and customer service activities to meet strategic customer experience and profitability goals in compliance with legal and regulatory requirements and the Bank’s policies and processes.
- Fosters a culture aligned to BMO purpose, values and strategy and role models BMO values and behaviours in all that they do.
- Ensures alignment between values and behaviour that fosters diversity and inclusion.
- Regularly connects work to BMO's purpose, sets inspirational goals, defines clear expected outcomes, and ensures clear accountability for follow through.
- Builds interdependent teams that collaborate across functional and operating groups to create the highest value for all stakeholders.
- Attracts, retains, and enables the career development of top talent.
- Improves team performance, recognizes and rewards performance, coaches employees, supports their development, and manages poor performance.
- Creates innovative business development strategies, including collaborating with BMO partners to grow the business and maximize branch revenues, sales, and customer satisfaction, and minimize operating losses.
- Develops and executes a branch business plan to maximize business growth and wallet share and achieve customer retention and acquisition objectives.
- Probes to understand customer personal banking and credit card needs and integrates marketing promotions and programs into customer conversations to provide strategic advice in the best interests of the customer.
- Conducts cold calls to prospective customers to develop new customer relationships.
- Develops and maintains a network in the community to enhance the Bank’s visibility and builds a strong referral source for new potential business.
- Supports the Bank’s community involvement and participates in community activities.
- Maintains a high-touch relationship with key branch customers and prospects within the market.
- Resolves customer related issues using knowledge of bank services, products, and processes.
- Fulfills sales and service activities for the customer in accordance with approved procedures.
- Recommends and implements solutions based on analysis of issues and implications for the business.
- Assists in the development of strategic plans.
- Builds the business plan for the branch.
- Influences and negotiates to achieve business objectives.
- Identifies emerging issues and trends to inform decision-making.
- Implements, reviews, and revises work plans.
- Helps determine business priorities and best sequence for execution of business/group strategy.
- Conducts independent analysis and assessment to resolve strategic issues.
- Works with internal stakeholders and colleagues to leverage sales, fulfillment, and referral opportunities to improve share of wallet, acquire new customers, and provide full financial services to customers.
- Ensures alignment between stakeholders.
- Monitors sales and service performance against plan to identify gaps, issues, and best practices, and develop and implement action plans that close performance gaps and resolve issues.
- Breaks down strategic problems, and analyses data and information to provide insights and recommendations.
- Communicates goals, plans, and assignments to achieve financial and customer service goals.
- Leads the implementation of new programs, products and processes within the branch.
- Coordinates the implementation of national and regional sales and service initiatives.
- Monitors the service request and problem resolution processes for adherence to national standards.
- Provides technical training and support to branch employees to maintain operational and sales effectiveness and recommends improvements.
- Plans and controls unit operating expenses in accordance with forecasts.
- Manages transactional outcomes for customer calls or defers to appropriate internal business groups.
- Resolves complex or unresolved customer situations or escalates to the next higher manager for resolution.
- Maintains current knowledge of personal banking and credit card industries, practices, and trends and integrates into customer conversations.
- Builds effective relationships with internal/external stakeholders.
- Maintains the confidentiality of customer and Bank information.
- Identifies and reports suspicious patterns of activity that are suspected to be related to money laundering.
- Complies with all legal and regulatory requirements for the jurisdiction.
- Focus is primarily on business/group within BMO; may have broader, enterprise-wide focus.
- Provides specialized consulting, analytical and technical support.
- Exercises judgment to identify, diagnose, and solve problems within given rules.
- Works independently and regularly handles non-routine situations.
- Broader work or accountabilities may be assigned as needed.
Qualifications:
- Typically between 5 - 7 years of relevant experience and post-secondary degree in related field of study or an equivalent combination of education and experience.
- Previous supervisory or management experience.
- In-depth knowledge of retail banking products and services.
- In-depth knowledge of competitive marketplace and trends in product offerings.
- In-depth knowledge of all branch operational processes and policies.
- In-depth knowledge of branch technologies, processes, and performance metrics.
- In-depth knowledge of applicable regulations, audit standards, and related policies, procedures, and directives.
- Deep knowledge and technical proficiency gained through extensive education and business experience.
- Verbal & written communication skills - In-depth.
- Collaboration & team skills - In-depth.
- Analytical and problem solving skills - In-depth.
- Influence skills - In-depth.
- Data driven decision making - In-depth.
Salary:
$68,000.00 - $126,000.00
Branch Manager
BMO Canada
Richmond Hill - 20.19kmManagement Full-time
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Food services manager Full-time Job
Management York University HeightsJob Details
Overview
Languages
English
Education
- Secondary (high) school graduation certificate
Experience
1 year to less than 2 years
On site
Work must be completed at the physical location. There is no option to work remotely.
Responsibilities
Tasks
- Evaluate daily operations
- Monitor staff performance
- Plan and organize daily operations
- Recruit staff
- Set staff work schedules
- Supervise staff
- Train staff
- Balance cash and complete balance sheets, cash reports and related forms
- Conduct performance reviews
- Cost products and services
- Organize and maintain inventory
- Ensure health and safety regulations are followed
- Negotiate arrangements with suppliers for food and other supplies
- Participate in marketing plans and implementation
- Leading/instructing individuals
- Address customers' complaints or concerns
- Provide customer service
Supervision
- 5-10 people
How to apply
By email
Food services manager
Tim Hortons
York University Heights - 20.88kmManagement Full-time
28.50
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Branch Manager Full-time Job
Management Etobicoke West MallJob Details
What’s in it for you?
- Regular business hours Monday to Friday
- Comprehensive benefits with premiums fully paid for by the company for the “Core” package starting the first day of employment.
- Career development and training opportunities
- Life insurance, disability and wellness program
- Retirement savings programs including RRSP and DC pension with up to 5.25% employer contribution
- Paid vacation and sick time and day off on your birthday!
- Bonus programs that include annual performance and profit sharing
- Employee discounts on top brands of plumbing and HVAC/R products
- Education reimbursement for employees
- Employee referral program
- Safety shoe reimbursement
What you will do:
- As the Branch Manager, you will be responsible for the day-to-day operations in the branch in compliance with established policies and procedures.
- You will direct, train and supervise the Inside and Counter Sales teams and warehouse operations such as shipping, receiving, maintenance of inventory and other material handling activities.
- Managing the overall operations of the branch ensuring superior customer service levels are met daily
- Cultivating and managing key business relationships
- Identify new product/business opportunities based on customer needs
- Planning and organizing branch to fulfill sales, trading profit and company objectives
- Creating and maintaining strategic alliances with vendors
- Manage weekly work schedule and labor costs of associates
What you will bring:
- Knowledge of industry (Plumbing and or HVAC) products is required
- Proven track record of ability to lead and build a successful team
- Demonstrated ability to achieve objectives within a highly competitive market
- Exceptional customer service skills
- Excellent problem solving, interpersonal and communication skills
- Judgment and decision-making ability
- Ability to interpret reports, identify and analyze business trends, products, and customers
- Experience with Microsoft Office programs and AS400 is an asset
- Fluency in both French and English would be an asset
Each resume submitted gets individually reviewed by our team and retained for 24 months if other new and exciting opportunities arise that match your skills and qualifications.
Please note: This position requires the result of a satisfactory criminal record check. A record under the Criminal Code and/or other federal offence record(s) does not automatically mean you will be ineligible for the position.
Branch Manager
Wolseley Canada
Etobicoke West Mall - 30.41kmManagement Full-time
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Restaurant manager LMIA APPROVED Full-time Job
Punjabi Haveli Sweets And Restaurant
Management Etobicoke West MallJob Details
Requirements:
Languages: Candidates must have knowledge of the English Language
Education: Candidates need standard educational qualifications such as College/CEGEP
Experience: Candidates should have experience of 1 to less than 2 years
Security and safety: Bondable
Physical Requirements:
- The candidates should be prepared for repetitive tasks
- The candidates should be attentive to detail
- The candidates should be comfortable with a combination of sitting, standing, and walking during work
Other Requirements:
- The candidates should be accurate in their work
- The candidates should be client-focused
- The candidates should demonstrate dependability in meeting work expectations
- The candidates should possess efficient interpersonal skills
- The candidates should demonstrate flexibility in their approach to work
- The candidates should be organized in their work approach
- The candidates should exhibit reliability in meeting deadlines and commitments
- The candidates should be team players, collaborating effectively with others
Candidate Status:
- Canadian citizens and permanent or temporary foreign workers of Canada are eligible for this position
- International Candidates who don’t have a valid Canadian work permit also can apply
Responsibilities:
- The candidates should be able to obtain information and prepare reports or case histories
- The candidates should be able to engage in administrative and office activities
- The candidates should be able to appraise clients’ needs or eligibility for specific services
- The candidates should be able to implement life skills workshops
- The candidates should be able to assess clients’ relevant skill strengths and development needs
- The candidates should be able to perform housekeeping activities
- The candidates should be able to engage in food preparation
- The candidates should be able to provide suicide and crisis intervention
- The candidates should be able to resolve conflict situations
- The candidates should be able to liaise with other social services agencies and health care providers involved with clients
- The candidates should be able to maintain program statistics for purposes of evaluation and research
- The candidates should be able to assist clients/guests with special needs
How to apply:
If the position is fit for you and the basic requirements are fulfilled then you can now apply directly to the employer (along with your Resume) through the below-mentioned details
By email
[email protected]
Restaurant manager LMIA APPROVED
Punjabi Haveli Sweets And Restaurant
Etobicoke West Mall - 30.41kmManagement Full-time
27
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Store Manager Full-time Job
Management AuroraJob Details
Our branded retail team is at the heart of our success. We represent the welcoming spirit of our company. Our retail teams are outgoing and approachable individuals who understand how our products and services fit into everyday life, and we’re excited to show customers how that technology can enhance and simplify their lives. We deliver a seamless experience, value expertise, dedication, and commitment to doing what’s right for our customers needs, every time.
At Rogers, we believe in fostering an environment that inspires personal growth, building careers, and creating an inclusive future for everyone. If you’re passionate about technology, enjoy connecting with people, and thrive in a supportive team environment, consider exploring the following opportunity!
Store Manager
Our Store Managers are encouraged to see their world through the eyes of an entrepreneur and focus on leading a team to deliver a superior and consistent customer experience.
In this role you will:
- Develop and retain a high-performing sales team that genuinely care about the customer
- Inspire the team to deliver a superior and consistent customer experience every time
- Maximize store profitability by overseeing all financial operations, like inventory control, cash flow and reporting
- Challenge the status quo and embrace innovation
- Grow and develop the team, help them realize their potential and move towards that next role on their career journey
Our ideal Store Managers:
- Have a clear mission and purpose – they want to lead and inspire a team to succeed and to be passionate about the customer
- Elevate and enhance their team's energy through thoughtful and empathetic leadership
- Embrace change and constantly looks for ways to do things better
- Wants to continue to grow as a leader – personal and professional development is at their core
- Inspires their team to build the skills and experience they need to reach their next career opportunity
What is in it for you:
- Annual compensation plus quarterly bonus
- Opportunities to grow and develop your career
- Comprehensive health and dental plan
- Outstanding share options and wealth accumulation programs
- Employee discounts across Rogers & Fido services
As part of the recruitment process, candidates will be required to complete an online assessment and provide consent for and successfully pass a criminal and credit check.
Being a Rogers team member comes with some great perks & benefits including:
· Health & well-being benefits
· Donation matching
· Paid time off for volunteering
· Wealth Accumulation including: Pension plan & Employee stock options
· Generous employee discounts
· Leadership development, Mentorship, and Coaching programs
Shift: Variable
Work Location: 14879 Yonge Street (311), Aurora, ON
Travel Requirements: Up to 10%
Posting Category/Function: Retail (Store Management / Corporate) & Store Management
Requisition ID: 283675
Store Manager
Rogers
Aurora - 32kmManagement Full-time
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PROJECT COORDINATOR Full-time Job
Management OshawaJob Details
Reporting to the Manager, Capital and Technical Services, the Project Coordinator is responsible for all aspects related to the delivery of capital projects, including planning and design, procurement, and contract administration in the areas of construction, rehabilitation, capital maintenance, upgrades, redevelopment and renovations/alterations in parks and facilities for projects of up to $1M.
Posting End Date: 2024/06/25 by 4:30pm
Responsibilities:
- Manage, prioritize and plan project delivery for all rehabilitation projects or redevelopment projects, including, improvements to windows, walls, doors, roof replacement, roof repairs, technology painting projects, playgrounds, trails and splash pads etc. for City facilities;
- Manage the work of external consultants, including the coordination and review of architectural, engineering or landscape architectural work to ensure design consistency and quality for all capital projects.
- Assist with drawing management, space planning, furniture acquisition/repairs, condition assessments, developments and implementation of short and long range plans, policies and procedures;
- Assist with effective and efficient capital planning, project planning and development strategies for the Facilities Management Services Branch and implement supporting systems and practices;
- Provide policy and strategic advice to Management;
- Develop and coordinate Requests for Proposal (R.F.P.’s), Request for Quotation (R.F.Q.’s) and Request for Tender (R.F.T.’s) as per the City’s procurement bylaw for capital projects;
- Provide project management services including scope of work, detailed design, drawings, coordination of client department needs, oversite of general contractors performance, substantial completion and commissioning, warranty, formal project hand over and post construction project review;
- Approve invoices, progress draws, changes to the contract, process change orders, ensuring specifications are met and warranty and commissioning processes are followed;
- Provide technical expertise on cross-departmental capital projects and planning strategies;
- Review and provide comments and recommendations on Site Plan applications and technical assessments as they relate to City owned parks and facilities.
- Coordinate construction projects through ongoing field inspections, risk assessment, ensuring contract compliance, quality control, and adherence to health and safety standards; and
- Act as a staff liaison to Advisory Committees as needed.
Requirements:
- Demonstrated knowledge and skills normally associated with the completion of a three year (3) College Diploma in the fields of Architecture, Landscape Architecture or Engineering along with seven (7) years of project management/coordination experience preferably in a municipal environment.
- Registered Project Management Professional (PMP) with the Project Management Institute (PMI) is an asset.
- Established skills in Microsoft Office Suite, Microsoft Office and experience using relevant software applications (i.e. AutoCAD, Adobe including Adobe Creative Suite).
- Demonstrated technical knowledge in the fields of architecture, landscape architecture, and/or engineering design and construction.
- Knowledge of workplace safety, codes, and legislative requirements.
- Experience in preparation of financial and technical reports.
- Excellent project coordination, strong organizational, research and analytical skills.
- Ability to communicate effectively, both orally and in writing, with staff, elected officials, external agencies, and the public.
- Highly developed interpersonal skills with the ability to establish and maintain good working relationships in a team environment.
- Demonstrated ability to work under pressure and on own initiative in order to meet rigid timelines.
- Possession and maintenance of a valid unrestricted Class ‘G’ Ontario Drivers’ License and ability to provide own transportation between work sites as required.
This position is eligible for hybrid work.
As a condition of employment, the City of Oshawa will require successful candidates to undergo a Criminal Records and Judicial Matters Check.
Please be advised that position location as noted is at the time of posting and is subject to change, as required due to operational needs.
PROJECT COORDINATOR
City Of Oshawa
Oshawa - 33.73kmManagement Full-time
41.96 - 46.61
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Operations Manager Full-time Job
Management NewmarketJob Details
Job Responsibilities:
Your Responsibilities
- Responsible and accountable to lead, manage, support and provide direction to all staff within the operation/department through effective goals/objectives, performance monitoring and reviews, communication and the execution of on-the-job training and development plans.
- Ensures a robust operational/department structure by maintaining effective staffing levels and creating succession plans and related employee development plans to support current and future needs.
- Develops and executes an annual strategic plan for the Operation/Department supporting company performance objectives and industry/field related benchmarking and trends.
- Collects measures and monitors data related to the overall effectiveness of the Operation/Department; benchmarking and analyzing these trends to establish action plans for continuous improvement (QOS process).
- Develops and implements new processes and procedures, as needed to support changing business demands.
- Facilitates effective two-way communication through scheduled department/staff meetings (minimum monthly) and an Open Door philosophy.
- Facilitates and promotes a work environment based on fairness and concern for people, in accordance with the principles of the Magna Employee Charter.
- Ensures visibility and accessibility to employees, by practicing Management By Walking Around (MBWA).
- Accountable for Operational/Department budget preparation, approval and attainment.
- Takes a leadership role in the flawless launch execution of product into the specified operation.
- Ensures confidentiality of all proprietary and human resources related information.
- Overtime and travel may be required to support achievement of objectives.
- Involvement in the accident/incident investigation program, determine root causes, correct actions and following-up to ensure completion.
- Seeks out and corrects unsafe acts or conditions, ensuring all health and safety policies are followed.
- Conducts planned workplace inspections, as scheduled by the Environmental, Health and Safety Department.
- Perform other duties as required
Who we are looking for
- 7 or more years of work-related experience.
- Minimum of 5 years automotive or related experience in a Manufacturing/Production role.
- Post-secondary Degree/Diploma in a related field.
Awareness, Unity, Empowerment:
Worker Type:
Regular / Permanent
Group:
Magna Mechatronics, Mirrors & Lighti
Operations Manager
Magna Exteriors
Newmarket - 36.59kmManagement Full-time
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Restaurant manager Full-time Job
Management East GwillimburyJob Details
Overview
Languages
English
Education
- Secondary (high) school graduation certificate
Experience
1 year to less than 2 years
On site
Work must be completed at the physical location. There is no option to work remotely.
Responsibilities
Tasks
- Determine type of services to be offered and implement operational procedures
- Balance cash and complete balance sheets, cash reports and related forms
- Conduct performance reviews
- Cost products and services
- Organize and maintain inventory
- Ensure health and safety regulations are followed
- Participate in marketing plans and implementation
- Address customers' complaints or concerns
- Provide customer service
- Plan, organize, direct, control and evaluate daily operations
Supervision
- More than 20 people
18203 Yonge St East Gwillimbury, ON L9N 0H9
How to apply
By email
By mail
18203 Yonge StEast Gwillimbury, ONL9N 0H9
In person
18203 Yonge StEast Gwillimbury, ONL9N 0H9Between 12:00 p.m. and 05:00 p.m.
Restaurant manager
A&W
East Gwillimbury - 40.36kmManagement Full-time
22
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Carrier Relations Manager Full-time Job
Management MississaugaJob Details
The scope of this position is to be responsible for developing, managing, implementing and analyzing Interline Operational processes. The Manager, Carrier Relations provides leadership for continuous performance improvement, effective measurement of performance and identification and implementation of corrective actions.
How You’ll Help
- Manage Day to Day Carrier Operations to achieve On Time Pickup and Deliveries. Requires interaction with other departments and Carrier Partners.
- Develop and implement Carrier SOP’s nationally, including applicable and required training for both Internal and External Stakeholders.
- Analyze and generate KPI, Metrics and Scorecards to measure and monitor Third Party Carrier performance.
- Manage Interline Carrier EDI/Web forms transmission to ensure compliance to corporate requirements.
- Consistently seek out and develop opportunities for cost reduction and operational efficiency in order to meet service standards and enhance customer experience. Implement Corrective measures where applicable.
- Achieve Service and Cost Target. Identify opportunities to increase profitability.
- Any other projects and tasks assigned.
Your Skills & Experience:
- College diploma, University degree, or equivalent experience desired, preferably in the areas of business management and/or Transportation.
- 3+ years of people management experience
- 5+ years’ experience in Transportation/Logistics industry
- Excellent process development and documentation skills
- Strong analytical attributes with ability to synthesize complex or diverse information
- Advanced problem solving ability
- Advanced working knowledge of Contract/Tariff comparative analytics
- Advanced systems skills and working knowledge of MS Office, with advanced Excel knowledge
- Excellent communication skills, both verbal and written – dealing internally with all departments and with 3rd party providers
- Customer Centric
- Ability to build and maintain relationships, while being highly influential to deliver desired outcome to increase profitability and enhance new service levels
- Up to 10% travel required
- Strong sense of urgency
- Must be able to self-manage, take initiative and work independently
Carrier Relations Manager
Day & Ross Inc.
Mississauga - 40.52kmManagement Full-time
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Operations Supervisor Full-time Job
Federal Express Corporation Canada
Management MississaugaJob Details
This is a frontline supervisor position that supports the FedEx Express (FXE) Safety Above All Culture and manages specific day-to-day sort operations and assigned Cargo Handlers (CH) staff within a station. Responsible to lead and guide employees in proper package handling, routing and recovery of potential service failures within the station sort function. The Operations Supervisor has oversight for all CH functions, including the direction of work activities, employee mentoring/coaching/training ensuring administrative processes are compliant with FXE policies and procedures and government regulations
REQUIRED KNOWLEDGE, SKILLS AND ABILITIES
College degree
2 years FedEx sort operations or senior level hourly role experience OR,
2 years supervisory experience in related industry
Must possess valid driver’s license and a good driving record
EXCEL Leadership Development Stream (Preferred)
Ability to lift 70 lbs and to maneuver any package weighing up to 150 lbs with appropriate equipment.
Ability to successfully complete all basic and recurrency training (including completing and maintaining DG certification
Ability to mentor, coach, and act as a knowledge resource to other employees
Ability to inspire a shared vision and empower and motivate a team
Ability to prioritize and delegate in a time-sensitive manner
Addresses and resolves conflict management
Communicates with others in a clear, concise, and timely manner. Listens and responds with empathy.
Seeks to simplify business processes while ensuring quality
Takes accountability for department failure and acts quickly to find a suitable solution
Strong organizational, planning, and analytical skills
REQUIRED KNOWLEDGE, SKILLS AND ABILITIES
College degree
2 years FedEx sort operations or senior level hourly role experience OR,
2 years supervisory experience in related industry
Must possess valid driver’s license and a good driving record
EXCEL Leadership Development Stream (Preferred)
Ability to lift 70 lbs and to maneuver any package weighing up to 150 lbs with appropriate equipment.
Ability to successfully complete all basic and recurrency training (including completing and maintaining DG certification
Ability to mentor, coach, and act as a knowledge resource to other employees
Ability to inspire a shared vision and empower and motivate a team
Ability to prioritize and delegate in a time-sensitive manner
Addresses and resolves conflict management
Communicates with others in a clear, concise, and timely manner. Listens and responds with empathy.
Seeks to simplify business processes while ensuring quality
Takes accountability for department failure and acts quickly to find a suitable solution
Strong organizational, planning, and analytical skills
- Location: 2190 Derry Road East, Mississauga, ON L5S1E2, Canada
Additional Details:Internal FT Ops Supervisor: Tuesday to Saturday 0500 -1500
Operations Supervisor
Federal Express Corporation Canada
Mississauga - 40.52kmManagement Full-time
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Operations Supervisor Full-time Job
Management MississaugaJob Details
As the Operations Supervisor, you are responsible for supervising the operation of delivery of dedicated freight to meet contractual requirements in a 24-hour, Monday through Saturday service including daily dock operations, reverse dock operations, and on-site customer dock operations, drivers, fleet & fleet maintenance, and dispatch.
How You’ll Help:
- Provide daily guidance and motivation to Dock Workers (employees and agency workers) and Drivers (company and broker drivers) to ensure achievement of operational objectives for the terminal.
- Escalates issues of individual poor performance, inappropriate behaviour, absenteeism, etc. to the Terminal Manager.
- Communicate monthly performance stats to the team to help measure, develop and improve operational performance.
- Maintain policies and procedures and ensure compliance with federal and provincial transportation, safety, and employment legislation.
- Ensure all incidents (personal injuries, transportation collisions, spills, near misses, etc.) are promptly reported, documented, an investigation is initiated and corrective/preventative measures are implemented.
- Hold effective, weekly tailgate meetings and ensure safety issues are addressed.
- Works with the team and others, internal and external to the terminal, to resolve roadblocks to achievement of daily operational objectives.
- Ensure the schedule for the terminal is followed.
- Work with the Terminal Manager to track monthly performance stats for the dock.
- Supervises a group of Drivers and Dock Workers, both employee and contractor/agency, directly and indirectly through Lead Hands.
- Other duties as required
Your Skills and Experience:
- Post-secondary education, preferably in operations, logistics, or business
- An equivalent combination of education and experience may be considered
- Minimum of five years’ experience in the transportation industry
- Previous leadership experience and/or experience in the transportation industry are strong assets
- Strong leadership skills specifically the ability to motivate and drive engagement to achieve objectives, facilitate conflict resolution, and to provide training
- Advanced communication skills, particularly verbal
- Computer skills, including the use of MS Word, Excel & Outlook, and web based programs as well as RF scanners. Experience using AS400, a strong asset
- Strong interpersonal skills including customer focus
- Results driven
- Appropriate sense of urgency
- Strong sense of safety; training and experience in similar safety sense environments a strong asset
- Knowledge of industry-related equipment, including forklifts, lift jacks, trailers, etc. a strong asset
- English, other languages an asset.
Operations Supervisor
Day & Ross Inc.
Mississauga - 40.52kmManagement Full-time
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Manager, Recreation Facility Full-time Job
Management MississaugaJob Details
Closing Date: 09/17/2024
Job Summary
This role involves managing a recreational facility team, overseeing recreation services, facility operations, and resource management in accordance with corporate policies and strategies. The role is responsible for creating business plans, developing and monitoring budgets, and administering recruitment, training, and performance management for a team of full time and part time supervisory, operational and administrative staff.
Duties and Responsibilities
- Ensure compliance with legislation, standards, and codes: Adhere to relevant regulations such as Technical Standards and Safety Authority, Electrical Safety Association, OSHA, Ontario Fire Code, Ontario's Building Code, Peel Health, and Ministry of Labour and Employment Standards Act; comply with external agency audits, such as Peel Health.
- Implement risk management and quality control measures: Follow procedures related to claims, insurance, asset damage or loss, and incident reporting; lead facility and asset management inspections in line with the Quality Management System (QMS); ensure workplace inspections are completed and documented.
- Oversee facility operations and maintenance: Manage service requests (SRs) for operations and maintenance support, review work order reports, ensure regulatory preventative maintenance checks meet minimum requirements, develop shutdown and start-up project schedules, and assign responsibilities to staff.
- Manage capital projects and renovations: Identify and prioritize requests for facility renovations, rehabilitations, and equipment; oversee project completion and deadlines; provide leadership for demand maintenance work performed by technicians, vendors, and contractors.
- Foster collaboration and communication: Schedule regular meetings with their direct and indirect reports, maintain positive relationships with business units, ensure project deliverables meet acceptance criteria, and contribute to various strategies and plans.
- Lead and manage projects: Act as project leaders for LEAN Yellow Belt or Green Belt projects; prepare project charters, monthly status reports, and briefing notes; provide guidance to functional and line of business teams.
- Develop and implement Standard Operating Procedures (SOPs): Write new SOPs for recreation facility administration and operations; provide feedback and vote on SOP creation and revisions.
- Manage legal agreements and corporate initiatives: Oversee license, management, operations, and partnership agreements; work with Internal Audit on projects, investigations, and action plans; liaise with the Office of Emergency Management and implement emergency procedures and training.
- Support quality assurance and workplace values: Provide input for the High Five quality assurance program, promote a workplace that values diversity, inclusion, respect, fairness, and continuous learning and development.
- Recruit, train, and manage staff: Hire, develop, and monitor performance for full-time and part-time employees; provide guidance to supervisory staff; handle disability and alternative work arrangement requests; ensure health and safety compliance; develop and review work schedules; implement employee engagement action plans.
- Other duties as required.
Skills and Qualifications
- Completion of a recognized university or college program in a relevant field.
- Minimum 5 years of progressively responsible experience in facility management, programming, and administration at a supervisory level.
- Experience with compliance, risk management, project management, and quality assurance programs.
- Strong leadership, communication, and relationship-building skills.
- On-call availability 24/7 for emergency situations and ability to handle legislative issues and policy requirements.
- Flexible schedule, including evenings and weekends, to meet community needs and staff/program supervision.
- Diverse experience in multi-component facilities, legal agreements, and liaising with internal and external partners.
- Commitment to diversity, inclusion, respect, fairness, and continuous learning and development.
- Light lifting of supplies/materials and exposure to computer keyboards and screens.
- Primarily recreation facility environment.
- Must have a valid G Drivers License and obtain a clean Driver's Abstract
Hourly Rate/Salary: $ 111,337.00 - $ 148,451.00
Manager, Recreation Facility
City Of Mississauga
Mississauga - 40.52kmManagement Full-time
111,337 - 148,451
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