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Overview

Overview

Job Summary This position is an entry-level sales position responsible for retaining and growing UPS’s Small Package business. This position performs primary responsibilities including sales calls to address customer needs, selling additional products and services, and following up on leads. This position builds relationships with key decision makers and serves as a customer advocate. This position researches the competitive environment and uses product knowledge to generate solutions that meet customer’s needs and business objectives. This position performs pre-call duties including use of automated sales tools to perform research into customers’ businesses and account information to develop appropriate selling and pricing strategies. This position makes outbound cold calls to meet monthly sales targets. This position creates contacts (e.g., cold calls, etc.), monitors contractual compliance, and answers customer questions. 

Responsibilities: 

Responds to and resolves customer inquiries, complaints, and issues.

Coordinates opportunities and strategies with other team members.

Maintains knowledge of UPS products and services to develop appropriate sales solutions.

Reviews customer shipping practices to ensure contractual compliance.

Determines customer discounts and writes new contracts.

Educates customers on UPS’s service channels to expedite problem resolution.

Provides compelling value proposals to potential and existing customers.

Qualifications: 

Experience using Microsoft Office products or equivalent software Bachelor's Degree or International equivalent - Preferred UPS and/or business-to-business or business-to-consumer sales experience - Preferred

Benoit Robert Inc. Food - Metro Saint-Anne-de-la-Pérade

Location:  185 Rue Principale, Sainte-Anne-de-la-Pérade, QC G0X 2J0

What we have to offer you:

• A variety of shifts including days, evenings and weekends
• Competitive salaries with progressive increases according to the collective agreement
• Competitive range of benefits
• Possibility of advancement within the company
• A dynamic work environment focused on customer service
• Weekly pay
• Paid training

Your responsibilities as a grocery clerk:

• Receive and count merchandise for sale such as groceries, dairy products, frozen products, bakery products and any other products sold by his/her department, as ordered by the Department Manager or Assistant Manager. Ensure that these merchandise are properly placed in the warehouse, refrigerator, freezer or any other area assigned for storage.
• Label and shelf, according to department rules, products intended for sale.
• Make price changes on shelves and, if necessary, on products in your department.
• If necessary, rotate merchandise on shelves and keep work areas clean.
• Being a customer service representative in your department, that is, providing service and answering questions raised by customers regarding the products and services offered by the grocery department.
• Ensure the cleanliness of your department.
• Perform any other related tasks required by his/her immediate superior.

Skills sought:

• Customer orientation;
• Team spirit;
• Sense of initiative;
• Sense of autonomy

Overview

Overview

Our Inside Sales position is a crucial member of our inside team. They have the privilege of building strong relationships with each customer and are the primary contact for placing orders for delivery. They work closely with our Outside Team and Warehouse team to ensure deliveries are both executed and communicated properly to everyone involved in the shipping process.

What’s in it for you?

• Full health care benefits starting day one. 
• Career development and training opportunities
• Comprehensive benefits with premiums fully paid for by the company for the “Core” package.
• Life insurance, disability and wellness programs
• Retirement savings programs including RRSP and DC pension with up to 5.25% employer contribution
• Paid vacation and sick time and day off on your birthday!
• Bonus programs that include annual performance and profit sharing
• Employee discounts on top brands of plumbing and HVAC/R products
• Education reimbursement for employees
• Employee referral program
• Safety shoe reimbursement

What you will do:

• Responsible for completing the order process which includes offering pricing terms according to established margins; sourcing of additional products; and generating sales orders.
• Enter quotations and orders into the system with accuracy in a timely manner.
• Provide customers with accurate pricing, inventory, and specific delivery information.
• Build and maintain relationships with new and existing customers by phone or email with the intention of cultivating additional business.
• Prepare quotations and process orders on behalf of outside sales staff.
• Respond to customers’ requests and inquiries in a timely manner.
• Achieve sales targets and objectives as set out by Management by promoting and or upselling products.
• Adhere to company safety policies and regulations

What you will bring:

• Previous Inside Sales related industry (Plumbing & HVAC/R) experience is preferred
• General computer skills including Microsoft Office required, knowledge of AS400 system would be an asset.
• High level of commitment to exceptional customer service.
• Demonstrated initiative with the ability to work independently as well as in a collaborative team-based environment.
• Highly organized in prioritizing work and multi-tasking on a regular basis

Salary Range: $58,000 - $63,000

Each resume submitted gets individually reviewed by our team and retained for 24 months if other new and exciting opportunities arise that match your skills and qualifications.

Please note: This position requires the result of a satisfactory criminal record check.  A record under the Criminal Code and/or other federal offence record(s) does not automatically mean you will be ineligible for the position.

Our Inside Sales position is a crucial member of our inside team. They have the privilege of building strong relationships with each customer and are the primary contact for placing orders for delivery. They work closely with our Outside Team and Warehouse team to ensure deliveries are both executed and communicated properly to everyone involved in the shipping process.

What’s in it for you?

• Full health care benefits starting day one. 
• Career development and training opportunities
• Comprehensive benefits with premiums fully paid for by the company for the “Core” package.
• Life insurance, disability and wellness programs
• Retirement savings programs including RRSP and DC pension with up to 5.25% employer contribution
• Paid vacation and sick time and day off on your birthday!
• Bonus programs that include annual performance and profit sharing
• Employee discounts on top brands of plumbing and HVAC/R products
• Education reimbursement for employees
• Employee referral program
• Safety shoe reimbursement

What you will do:

• Responsible for completing the order process which includes offering pricing terms according to established margins; sourcing of additional products; and generating sales orders.
• Enter quotations and orders into the system with accuracy in a timely manner.
• Provide customers with accurate pricing, inventory, and specific delivery information.
• Build and maintain relationships with new and existing customers by phone or email with the intention of cultivating additional business.
• Prepare quotations and process orders on behalf of outside sales staff.
• Respond to customers’ requests and inquiries in a timely manner.
• Achieve sales targets and objectives as set out by Management by promoting and or upselling products.
• Adhere to company safety policies and regulations

What you will bring:

• Previous Inside Sales related industry (Plumbing & HVAC/R) experience is preferred
• General computer skills including Microsoft Office required, knowledge of AS400 system would be an asset.
• High level of commitment to exceptional customer service.
• Demonstrated initiative with the ability to work independently as well as in a collaborative team-based environment.
• Highly organized in prioritizing work and multi-tasking on a regular basis

Salary Range: $58,000 - $63,000

Each resume submitted gets individually reviewed by our team and retained for 24 months if other new and exciting opportunities arise that match your skills and qualifications.

Please note: This position requires the result of a satisfactory criminal record check.  A record under the Criminal Code and/or other federal offence record(s) does not automatically mean you will be ineligible for the position.

Are you a result driven sales person who is confident in challenging themselves to an opportunity within a growing global organization?

Do you want to take ownership and expand on your career development and personal success? If so, then this is the job opportunity for you!

What you will do:

• Assesses the requirements of the job.
• Ensures stock availability as scheduled.
• Completes the order process which includes offering pricing terms according to established margins; souring of additional products; and generating sales orders.
• He/she is also responsible for preparing small order quotes on urgent contracting jobs.
• Offers product knowledge to customers.
• Performs necessary product research in catalogues and on internet.
• Offers alternative stock or non-stock items depending on specifications.
• Processes orders to completion and verifies with a generated computer ticket to ensure acceptance of the order.
• Confirms details of delivery according to scheduled times and commitment dates.
• Verifies all items are available for the customer as scheduled and obtains stocking information off the system to determine causes for discrepancies.
• Notifies Sales Representative or the Purchasing department of low stock or errors in the inventory count.
• Overtime as required.

What you will bring:

• High School education plus a minimum of two (2) years related experience in the industry, or the equivalent combination of education and experience or Community College education in a related field plus a minimum of one (1) years related experience in the industry, or the equivalent combination of education and experience.
• Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; talks and acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect.
• Can negotiate skillfully in tough situations with both internal and external groups; can settle differences with minimum noise; can win concessions without damaging relationships; can be direct and forceful as well as diplomatic; gains trust quickly of other parties to the negotiations; has a good sense of timing.

Each resume submitted gets individually reviewed by our team and retained for 24 months if other new and exciting opportunities arise that match your skills and qualifications.

Please note: This position requires the result of a satisfactory criminal record check.  A record under the Criminal Code and/or other federal offence record(s) does not automatically mean you will be ineligible for the position

At Rogers, our retail team is the heart of our success.  Our Sales Associates are outgoing and approachable team members who understand that our customers rely on technology to enhance and simplify their lives and stay connected.  We are excited to show customers how our latest products and services can help, delivering best in class customer experiences in our retail stores

As a Sales Associate, you can expect to:

• Enhance the retail experience in our stores, by providing best in class service and value-added solutions to our customers

• Promote Rogers & Fido brands, including Rogers Mastercard 
• Engage and grow your customer base with personalized communication and outreach to customers via phone calls and business text messaging
• Operate with a creative spirit that can adapt to an ever-changing environment while enjoying the thrill of hitting sales goals

What’s in it for you:

• Competitive compensation plus commissions

• One of the best flex health benefits, RRSP, TFSA and Pension plans in Canada
• Mental Health and Support benefits- 100% coverage
• Employee and Family Assistance Program benefits

• Employee discounts that can offer up to 50% off our Rogers & Fido products and services

• A commitment to fostering an inclusive and diverse workplace where all our team members can bring their whole selves to work
• A flexible schedule, including evenings & weekends

• Career growth and development opportunities

What we’re looking for:

• You are great with people and are passionate about delivering an exceptional customer experience
• You love being part of a team and are a great collaborator
• You are excited and inspired by technology

• You meet the minimum age of majority in your province

After you apply, watch your email

Candidates will be required to complete an online assessment as a next step.  If you are selected to move forward in the process, our recruitment team will reach out to you discuss the position further.  Successful candidates will be required to provide consent for and pass Background Check requirements.

To protect our people, brand and assets, a pre-employment background check will be conducted. As part of our selection process, all candidates must clear a criminal/credit background check and ID verification. Previous employment verification may be required depending on the role.

Schedule: Part time
Shift: Variable
Length of Contract: Not Applicable (Regular Position)
Work Location: 1 Dundas St. W Unit Z010 (5434), Toronto, ON
Travel Requirements: None
Posting Category/Function: Retail (In Store / Hourly) & Sales and Service
Requisition ID: 312819