159 Jobs Found
Customer Service Representative Full-time Job
Customer Service Etobicoke West MallJob Details
As a Customer Experience (CEx) representative, you provide Customer Service Excellence to Moneris merchants and provide detailed technical POS troubleshooting and support, detailed financial support for customer's daily processing needs. You meet overall customer service targets set by the department, offering additional advice up to and including cross-sell products and services.
Location: You will based in our Toronto office in a Hybrid work model. (Currently 2 days in office and 3 days from home).
Address: 3300 Bloor St W, Etobicoke, ON M8X 2X2
Reporting Relationship: You will report to the Team Lead, Customer Service
- Paid training will start in May, 2024. You must be available to attend the full 10 weeks training. **
Your Moneris Career - What you'll do
- Provide contact centre support to merchant clients over the phone
- Promote our products and services to our merchants, and identifying cross-sell/up-sell opportunities and sending leads through appropriate channels
- Collect and document information from merchants, while using problem solving techniques to provide consistent first response to inbound telephone service requests and technical inquiries
- Achieve individual targets that contribute to goals including productivity targets, quality assurance targets, compliance targets, absenteeism targets, sign-on targets (addition of voice of the customer – customer surveys)
Your Moneris Career - What you bring
- 1+ years of customer service experience preferably in a contact centre environment
- Experience with computer functionality, software and hardware [routers/modems/etc.]
- Fluent in English and French or Cantonese/Mandarin (reading, writing, and verbal) is a strong asset
- Work on different shifts including evenings, weekends and holidays.
Your Moneris Career - What you get
- Comprehensive Total Rewards Program including bonuses, flexible benefits starting from day 1, and your choice of either a health spending account (HSA) or personal spending account (PSA)
- RRSP matching & defined contribution pension plan
- Learning & development programs and resources including unlimited free access to Coursera and an Educational Assistance Program
- Holistic approach to your well-being, with an Employee Assistance Program for you and your family, access to 24/7 virtual health care, wellness events and a supportive workplace culture
- A workplace committed to investing in Diversity, Equity and Inclusion (DEI) through various initiatives including, employee inclusion groups (EIGs), mentorship, DEI learning and workshops, educational events, and various resources including an internal DEI website and newsletter
Customer Service Representative
Moneris Canada
Etobicoke West Mall - 6.81kmCustomer Service Full-time
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Customer service clerk Full-time Job
Customer Service Etobicoke West MallJob Details
Requirements:
Languages: Candidates must have knowledge of the English Language
Education: Candidates should have Other trades certificate or diploma or equivalent experience
Experience: Candidates should have experience of 1 to less than 2 years
Computer and technology knowledge: Internet, MS Excel, MS Outlook, MS Windows and MS Word
Own tools/equipment: Fax machine, Computer, Printer, Internet access and Cellular phone
Candidate Status:
- Candidate must be a Canadian Citizen or temporary or permanent resident of Canada
- Candidate must have legal authorization (Work Permit) to work in Canada
- If Candidates are unable to fulfill above mentioned requirements, don’t apply for the position
Responsibilities:
- The candidates should be able to access and process information, address customers’ complaints or concerns, and answer inquiries, providing information to customers
- The candidates should be able to maintain records and statistics, order office supplies, and maintain inventory
- The candidates should be able to perform general office duties, receive and log complaints, and answer clients’ inquiries, both in written and oral forms
Benefits:
- The candidates will get various benefits
How to apply:
If the position is fit for you and the basic requirements are fulfilled then you can now apply directly to the employer (along with your Resume) through the below-mentioned details
By email
[email protected]
Customer service clerk
Top Plus Employment Inc
Etobicoke West Mall - 6.81kmCustomer Service Full-time
22 - 24
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Banking Advisor Full-time Job
Customer Service Eringate-Centennial-West DeaneJob Details
What is the opportunity?
This unique position calls on your client-focused sales expertise and natural problem-solving skills to maximize each client interaction. Specifically, you help clients with their everyday banking, credit, and investment needs. As an RBC ambassador, you add value in the moments that matter most to clients and collaborate with RBC partners to help clients achieve their goals. Whether you’re demonstrating to a client how to use digital banking, on-boarding a new client, or referring a complex opportunity to a specialist, your expertise will contribute to creating meaningful and memorable client experiences to drive client satisfaction and loyalty.
Job Skills
Advice Based Solutions, Client Centricity, Client Discovery, Communication, Critical Thinking, Curiosity, Data Analysis, Digital Literacy
Additional Job Details
Address:
152 MAIN ST:ERIN
City:
ERIN
Country:
Canada
Work hours/week:
37.5
Employment Type:
Full time
Platform:
PERSONAL & COMMERCIAL BANKING
Job Type:
Regular – Trainee (Trainee)
Pay Type:
Salaried
Posted Date:
2024-08-22
Application Deadline:
2024-09-04
Banking Advisor
Royal Bank Of Canada
Eringate-Centennial-West Deane - 7.32kmCustomer Service Full-time
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Customer Experience Associate - New Liskeard, 30hrs/week Full-time Job
Customer Service New TorontoJob Details
As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial goals.
Our Customer Experience Associates are people-centric and connect with customers in a relatable way. As an essential member of the Canadian Banking Branch network, the focus is to provide exceptional service throughout the customer’s journey by:
- Taking a proactive approach to discovering our customer’s needs and listening to understand what they are asking for
- Processing day to day transactions
- Nurturing rich, long-standing relationships
- Contributing to the Branch’s targets by identifying and fulfilling simple sales opportunities
- Being a technology expert and sharing your knowledge by introducing clients to our mobile banking applications and assisting them to better manage their banking needs
Is this role right for you? In this role you will:
- Build strong customer relationships and deliver excellent customer service
- Uncover and solve customers’ needs
- Explain complicated concepts simply
- Demonstrate success in a target-based performance environment, as well as contribute positively to a team-oriented work environment
- Demonstrate an eagerness to learn and determination to succeed
Do you have the skills that will enable you to succeed in this role? – We’d love to work with you if you:
- Have proven customer service skills through work or community involvement
- Are willing to assist in a professional, friendly and efficient manner
- Are available to work a flexible schedule
- Are comfortable in simple sales situations
- Have strong technical skills and the ability to promote digital and self-service banking options to our customers
What’s in it for you?
- The opportunity to join a forward-thinking organization surrounded by a collaborative team of innovative thinkers
- A rewarding career path with diverse opportunities for professional development
- Internal training to support your career growth and enhance your skills
- An organization committed to making a difference in our communities – for you and our customers
- You can expect to be recognized and rewarded for high-performance. You’ll be supported by leadership through meaningful development conversations that enable faster advancement and internal training to support your growth and development.
- A competitive compensation and benefits package
Customer Experience Associate - New Liskeard, 30hrs/week
Scotiabank
New Toronto - 7.95kmCustomer Service Full-time
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Customer Fulfillment Associate Part-time Job
Customer Service Bedford Park-NortownJob Details
Position Summary...
To pick and pack online grocery delivery orders ensuring a high quality standard and accuracy while adhering to strict safety and food hygiene standards to achieve customer satisfaction.
What you'll do...
1. Efficiently picks and assembles orders from various temperature areas with great care and quality in mind to achieve “On Time” delivery to customers.
2. Packs orders with attention to detail including distinguishing between similar named products, exact quantity, correct product codes.
3. Ensures that products picked are of the highest quality i.e. no damaged products, freshest product selection etc.
4. Correctly documents and labels all orders correctly through interpretation and understanding documentation including pick slips, packaging details, shipping labels, etc.
5. Optimizes tote fill by packing orders in a space efficient manner while still ensuring product quality standards are maintained.
6. Balances fulfillment responsibilities with customer interaction and offering service including supporting issues to resolution.
7. Ensures strict adherence to strict safety and food hygiene standards including maintaining a clean and hygienic work area, immediate clean up of all spills and debris and ensures all totes are clean and void of debris before packing; Operates material handling equipment in a safe and responsible manner and ensuring that all safety pre-inspection checks are completed before use; Exhibits behaviors that support the organization’s mission and core values.
8. Participates in continuous improvement initiatives by suggesting changes including but not limited to operational procedures, productivity standards and efficiencies, customer satisfaction, safety, working conditions and quality standards; Demonstrates flexibility in completing /adjusting to work assignments based on customer requests and meeting daily delivery schedules.
Minimum Qualifications...
Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.
Age – 16 or older
Preferred Qualifications...
Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.
Walmart will accommodate the disability-related needs of applicants and associates as required by law.
Primary Location…
141 Damascus Rd, Bedford, NS B4A 0C2, Canada
Customer Fulfillment Associate
Walmart
Bedford Park-Nortown - 8.73kmCustomer Service Part-time
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Customer Fulfillment Associate Part-time Job
Customer Service Bedford Park-NortownJob Details
Position Summary...
To pick and pack online grocery delivery orders ensuring a high quality standard and accuracy while adhering to strict safety and food hygiene standards to achieve customer satisfaction.
What you'll do...
1. Efficiently picks and assembles orders from various temperature areas with great care and quality in mind to achieve “On Time” delivery to customers.
2. Packs orders with attention to detail including distinguishing between similar named products, exact quantity, correct product codes.
3. Ensures that products picked are of the highest quality i.e. no damaged products, freshest product selection etc.
4. Correctly documents and labels all orders correctly through interpretation and understanding documentation including pick slips, packaging details, shipping labels, etc.
5. Optimizes tote fill by packing orders in a space efficient manner while still ensuring product quality standards are maintained.
6. Balances fulfillment responsibilities with customer interaction and offering service including supporting issues to resolution.
7. Ensures strict adherence to strict safety and food hygiene standards including maintaining a clean and hygienic work area, immediate clean up of all spills and debris and ensures all totes are clean and void of debris before packing; Operates material handling equipment in a safe and responsible manner and ensuring that all safety pre-inspection checks are completed before use; Exhibits behaviors that support the organization’s mission and core values.
8. Participates in continuous improvement initiatives by suggesting changes including but not limited to operational procedures, productivity standards and efficiencies, customer satisfaction, safety, working conditions and quality standards; Demonstrates flexibility in completing /adjusting to work assignments based on customer requests and meeting daily delivery schedules.
Minimum Qualifications...
Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.
Age – 16 or older
Preferred Qualifications...
Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.
Walmart will accommodate the disability-related needs of applicants and associates as required by law.
Primary Location…
141 Damascus Rd, Bedford, NS B4A 0C2, Canada
Customer Fulfillment Associate
Walmart
Bedford Park-Nortown - 8.73kmCustomer Service Part-time
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Contact centre agent - customer service Full-time Job
Customer Service York University HeightsJob Details
Overview
Languages
English
Education
- Bachelor's degree
Experience
Experience an asset
On site
Work must be completed at the physical location. There is no option to work remotely.
Benefits
Health benefits
- Dental plan
- Health care plan
- Vision care benefits
Financial benefits
- Bonus
- Commission
Other benefits
- Free parking available
How to apply
1
By email
Contact centre agent - customer service
Connect6 Group
York University Heights - 11.12kmCustomer Service Full-time
55,000
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Customer service agent Full-time Job
GREEN LIGHT CANADA GLOBAL MOBILITY SOLUTIONS LTD
Customer Service York University HeightsJob Details
Requirements:
Languages: Candidates must have knowledge of the English Language
Education: Candidates need standard educational qualifications such as a Secondary (high) school graduation certificate
Experience: Candidates should have experience of 1 to less than 2 years
Computer and technology knowledge: MS Excel, MS Windows, MS Word, MS Office, Mac OS, Social Media, Electronic mail, and Information technology
Location: North York, ON
Physical Requirements:
- The candidates should be attentive to detail and capable of working efficiently in a fast-paced environment
- The candidates should be able to handle repetitive tasks efficiently while maintaining attention to detail
Other Requirements:
- The candidates should be punctual and show initiative in their tasks
- The candidates should be flexible, organized, and demonstrate the ability to multitask effectively
- The candidates should be quick learners, adaptable in their approach to work
Candidate Status:
- Canadian citizens and permanent or temporary foreign workers of Canada are eligible for this position
- International Candidates who don’t have a valid Canadian work permit also can apply
Responsibilities:
- The candidates should be able to answer written and oral inquiries promptly and accurately and provide information to customers effectively
- The candidates should be able to assist in the preparation of brochures, reports, newsletters, and other materials as needed and explain the type and cost of services offered clearly and comprehensively
- The candidates should be able to arrange billing for services rendered to clients and consult with clients after a sale to offer ongoing support and assistance
- The candidates should be able to order office supplies, maintain inventory levels as required, and address clients’ inquiries providing necessary information
How to apply:
If the position is fit for you and the basic requirements are fulfilled then you can now apply directly to the employer (along with your Resume) through the below-mentioned details
By email
[email protected]
Customer service agent
GREEN LIGHT CANADA GLOBAL MOBILITY SOLUTIONS LTD
York University Heights - 11.12kmCustomer Service Full-time
27.05
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Customer service agent Full-time Job
Customer Service York University HeightsJob Details
Requirements:
Languages: Candidates must have knowledge of the English Language
Asset languages: Candidates must have knowledge of the Mandarin and Cantonese Language
Education: Candidates need standard educational qualifications such as a College/CEGEP
Experience: Candidates need experience of 1 year to less than 2 years
Location: North York, ON
Benefits:
- The employees get health care plan
How to apply:
If the position is fit for you and the basic requirements are fulfilled then you can now apply (along with your resume) through below mentioned details.
By Email:
[email protected]
Be prepared for the screening questions
- Are you currently legally able to work in Canada?
Customer service agent
S2HRC Inc.
York University Heights - 11.12kmCustomer Service Full-time
36,000 - 45,000
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Client Service Representative [Hourly] Part-time Job
Customer Service MississaugaJob Details
As a member of the Personal and Business Banking Team, you’ll work in a fast-paced Banking Center and use your knowledge of financial services products to help clients with their day-to-day banking needs. As a Client Service Representative, whether it’s answering questions, assisting with transactions, or proactively connecting clients with the right team members, you’ll be the first line of support as clients work towards their financial goals. You’re flexible to work our banking centre hours which may include evenings and weekends. To help deliver a great client experience, you’re flexible to work at multiple banking centres within a reasonable travel distance.
At CIBC we enable the work environment most optimal for you to thrive in your role. To successfully perform the work, you’ll be on-site full-time.
How you'll succeed
-
Client engagement - Help clients manage their accounts and products. Focus on the client experience and make interactions meaningful. Connect clients to the right CIBC team members who can help them reach their goals.
-
Problem solving - Listen, ask questions, and put yourself in the client’s shoes. Act like an owner by taking accountability for client issues, and know when to lean on others to create a better solution together.
-
Leveraging technology - Become a technology expert. Share your knowledge by introducing clients to our mobile banking applications, helping them to better manage their banking needs.
Who you are
-
You put our clients first. You engage with purpose to find the right solutions. You go the extra mile, because it’s the right thing to do.
-
You’re goal oriented. You’re motivated by accomplishing your goals and delivering your best to make a difference.
-
You’re passionate about people. You find meaning in relationships, and surround yourself with a diverse network of partners. You connect with others through respect and authenticity.
-
You love to learn. You're passionate about growing your knowledge. You have a strong sense of curiosity.
-
You engage with your heart and mind. You care about people and respect different perspectives. You listen to and learn from the experiences of others.
-
Values matter to you. You bring your real self to work and you live our values - trust, teamwork, and accountability.
What CIBC Offers
At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.
-
We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.
-
Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.
-
We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.
*Subject to plan and program terms and conditions
What you need to know
-
CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact [email protected]
-
You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.
-
We may ask you to complete an attribute-based assessment and other skills tests (such as simulation, coding, French proficiency, MS Office). Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.
Job Location
Mississauga-Dundas&Hurontario
Employment Type
Regular
Weekly Hours
15
Skills
Client Issue Resolution, Client Service, Customer Experience (CX), Digital Literacy, Empathy, Financial Products, Interpersonal Communication, Standards Compliance, Transaction Services
Client Service Representative [Hourly]
CIBC
Mississauga - 16.95kmCustomer Service Part-time
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Customer service clerk Full-time Job
Customer Service MississaugaJob Details
Overview
Languages
English
Education
- No degree, certificate or diploma
Experience
7 months to less than 1 year
On site
Work must be completed at the physical location. There is no option to work remotely.
Work setting
- Urban area
- Restaurant
Responsibilities
Tasks
- Supervise staff
- Answer written and oral inquiries
- Address customers' complaints or concerns
- Answer inquiries and provide information to customers
- Arrange for billing for services
- Arrange for refunds and credits
- Explain the type and cost of services offered
- Issue receipts and other forms
- Obtain and examine all relevant information to assess client feedback, enquiries and complaints in the delivery of meaningful information and services.
- Perform general office duties
- Receive and log complaints
- Receive payments
- Sell merchandise
- Maintain and manage digital database
- Answer clients' inquiries and provide information
Supervision
- 1 to 2 people
Experience and specialization
Computer and technology knowledge
- Internet
- MS Windows
- MS Office
Additional information
Transportation/travel information
- Own transportation
Work conditions and physical capabilities
- Attention to detail
- Fast-paced environment
- Work under pressure
- Physically demanding
- Repetitive tasks
- Standing for extended periods
Personal suitability
- Punctuality
- Client focus
- Efficient interpersonal skills
- Excellent oral communication
- Organized
- Reliability
- Team player
- Initiative
- Judgement
- Ability to multitask
- Dependability
- Honesty
- Quick learner
Benefits
Other benefits
- Learning/training paid by employer
- Other benefits
- Parking available
How to apply
By email
By phone
905-274-2734 Between 10:00 a.m. and 12:00 p.m.
In person
245 Lakeshore Rd EastMississauga, ONL5G 1G8Between 11:00 a.m. and 03:00 p.m.
How-to-apply instructions
Here is what you must include in your application:
- References attesting experience
- Highest level of education and name of institution where it was completed
This job posting includes screening questions. Please answer the following questions when applying:
- Are you currently a student?
- Are you currently legally able to work in Canada?
- Do you currently reside in proximity to the advertised location?
- Do you have previous experience in this field of employment?
- What is the highest level of study you have completed?
- What is your current field of study?
Customer service clerk
Pizza Nostra Inc.
Mississauga - 16.95kmCustomer Service Full-time
18
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Centre Support Agent Full-time Job
Customer Service MississaugaJob Details
What is the opportunity?
As a Centre Support Agent within Creditor Insurance, the candidate will provide professional, attentive and accurate service to our internal partners at first point of contact. You will be responsible to meet the immediate needs of the client/partner by processing tasks as required and resolving issues. You will also take accountability to accurately complete transactions and deliver a superior client experience with every interaction, and your primary goal is to provide right solution to our clients/partners, understand their/business needs and respond with the appropriate service or product offering.
What will you do?
•Provide consistent service within established Client Service Commitments/Service Partner Commitments and seek to improve the quality, timeliness and consistency of processing operations.
•Identify and recommend solutions to recurring errors and servicing gaps to Team Manager.
•Support revenue growth and focus on other opportunity spotting initiatives, while contributing to the overall success of the team by sharing new ideas and best practices.
•Ensure all authorities (SECAF, anti-money laundering, systems access etc.) are adhered to, reviewed and understood.
•Actively participate in coaching opportunities and learning opportunities to improve his/her individual and team contribution through collaboration.
•Ensure all documents are examined for completeness and accuracy and take appropriate steps to correct for client.
What will you need to succeed?
Must-have
•Strong knowledge of Creditor Insurance, systems, and ability to work in a fast-paced environment
•Strong verbal and written communication skills
•Adaptability to change
•Attention to details and investigative skills
Nice-to-have:
•Bilingual, fluency in both English and French
•BLIP trained
Special Conditions
Flexibility to work a shift within the hours of business; Monday to Friday from 8am to 8pm
What's in it for you?
• A Total Rewards program that includes flexible benefits, work/life balance and career development programs and investment and retirement savings plans
• Competitive pay and high-earning potential
• All the tools, training, and team support you need to grow your career
• Flexible work/life balance options
• Sophisticated RBCI software tools to boost your productivity
Job Skills
Communication, Coverage Analysis, Customer Service, Decision Making, Insurance Operations, Knowledge of Claims, Settlement Negotiations
Additional Job Details
Address:
MEADOWVALE BUSINESS PARK, 6880 FINANCIAL DR:MISSISSAUGA
City:
MISSISSAUGA
Country:
Canada
Work hours/week:
37.5
Employment Type:
Full time
Platform:
INSURANCE
Job Type:
Regular
Pay Type:
Salaried
Posted Date:
2025-03-10
Application Deadline:
2025-03-15
Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above
Centre Support Agent
Royal Bank Of Canada
Mississauga - 16.95kmCustomer Service Full-time
Learn More