15 Jobs Found
CLIENT SUPPORT COORDINATOR Full-time Job
Customer Service QuébecJob Details
As a Client Support Coordinator you deliver outstanding customer service to BDC clients by meeting their individual needs. You are particularly responsible for performing office activities efficiently, and you demonstrate team spirit and collaboration by providing administrative support to the members of your team. If you are looking for an organization that invests in your talent, this is your opportunity to join our committed and diverse team.
The incumbent is responsible for providing high-quality client service to the BDC Financing team in resolving core issues, all relevant related documents, obtaining the necessary signatures and following up with clients. She or he also performs various administrative tasks and provides support to the team in the area.
CHALLENGES TO BE MET
-
Provide excellent client service to BDC clients in resolving basic client questions and inform senior levels of complex cases
-
Respond promptly, accurately, and professionally to existing and potential clients by ensuring compliance with policies, procedures, and practices
-
Prepare letters to clients and professionals according to the specific process (e.g., letter of intent, letter of offer and mandates to professionals), and/or prepare proposals/contracts for clients ensuring that the information is accurate and entered in our system, that all necessary documents are prepared, that the required conditions and forms are met, signatures are obtained, and follow-up is done
-
Proactively participate in the branch's marketing efforts by organizing events, campaigns, and activities, preparing marketing communications, and providing on-site logistical support
-
Work in a team environment with other support functions and deliver on completing all administrative tasks that are assigned to the queue system
-
Support account managers to help them reach business development targets
-
Managing stationery orders, organizing catering services, and ensuring the smooth operation of the business center.
WHAT WE ARE LOOKING FOR
-
Bachelor degree in Business Administration, College diploma in accounting o
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Between 1 to 3 years experience in a similar role
-
The ability to analyze and interpret financial statements is considered an asset
-
Client service orientation and demonstrated ability to demonstrate initiative in listening, identifying sales opportunities and resolving issues
-
Strong organizational skills and ability to prioritize and deal with various situations at all times
-
Ability to work independently and meet tight deadlines
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Teamwork, creativity, flexibility, collaborative spirit and desire to work as part of a team
-
Working knowledge of MS Office (Word, Excel, Outlook )
-
Excellent writing and speaking skills in French and English is an asset.
CLIENT SUPPORT COORDINATOR
EspaceProprio
Québec - 15.07kmCustomer Service Full-time
Learn More
Customer Service Advisor (Part-time) - DuProprio Part-time Job
Customer Service QuébecJob Details
Does this sound familiar? Do you want to join a team that's been revolutionizing the real estate world since 1997? What will your day look like?
-
Make a difference in our clients ' sales projects by answering phone calls and supporting them in the sale of their property;
-
Carry out follow-ups with our customers in order to advise them on the use of our products and services and offer them the best solutions for the success of their project.
What do you need to be a Customer Service Advisor ?
-
For a full-time position: Be available Monday to Friday (8:30 a.m. to 5:00 p.m.);
-
For a part-time position: Be available one evening per week (4:00 p.m. to 7:00 p.m.) as well as Saturday and Sunday (8:00 a.m. to 3:00 p.m.);
-
A passion for customer service, because for you, it’s important to make a difference;
-
An approach based on listening and understanding customer needs ;
-
Interpersonal skills ;
-
A proactive and empathetic attitude to support clients in their sales project;
-
Some customer service experience, at least enough to know you like it;
-
Great ease with computers;
-
The ability to work from our Charny office (8389 avenue Sous-le-Vent). (Details about our hybrid work mode will be presented to you during the recruitment process).
Benefits that make a real difference
-
An hourly wage starting at $ 20.90 plus a $1 bonus if you are bilingual and a $2 bonus if you work evenings and weekends ;
-
Recognition of relevant years of experience;
-
The support of a team of senior advisors and colleagues to help you;
-
A bonus system to highlight and reward your work;
-
Paid floating leave days as soon as you start your job ;
-
Access to an employee and family assistance program (PAEF );
-
A telemedicine service ;
-
An annual allowance of $200 for your sports and cultural activities;
-
A day of paid leave when you move and for volunteering;
-
Several employee discounts so that you can carry out your real estate projects with complete confidence and at a lower cost.
And we don't stop there, because we really care about you:
-
An integration process to quickly familiarize you with your work environment and our services;
-
A work environment that prioritizes both your professional development and your personal growth;
-
A social club that ensures your daily life with us is pleasant and stimulating;
-
Collaborative teamwork where your wildest ideas are welcomed and even encouraged.
EspaceProprio is an independent subsidiary of the Desjardins Group, which works exclusively in the field of housing and ensures the integration, coordination and support of the various companies acquired by Desjardins, such as DuProprio, RénoAssistance and Confia.
#LBDP
#LI-Hybrid
Customer Service Advisor (Part-time) - DuProprio
EspaceProprio
Québec - 15.07kmCustomer Service Part-time
Learn More
Customer Service Advisor - DuProprio Full-time Job
Customer Service QuébecJob Details
Does this sound familiar? Do you want to join a team that's been revolutionizing the real estate world since 1997? What will your day-to-day life look like?
-
Make a difference in our clients ' sales projects by answering phone calls and supporting them in the sale of their property;
-
Carry out follow-ups with our customers in order to advise them on the use of our products and services and offer them the best solutions for the success of their project.
What do you need to be a Customer Service Advisor ?
-
For a full-time position: Be available Monday to Friday (8:30 a.m. to 5:00 p.m.);
-
For a part-time position: Be available one evening per week (4:00 p.m. to 7:00 p.m.) as well as Saturday and Sunday (8:00 a.m. to 3:00 p.m.);
-
A passion for customer service, because for you, it’s important to make a difference;
-
An approach based on listening and understanding customer needs ;
-
Interpersonal skills ;
-
A proactive and empathetic attitude to support clients in their sales project;
-
Some customer service experience, at least enough to know you like it;
-
Great ease with computers;
-
The ability to work from our Charny office (8389 avenue Sous-le-Vent). (Details about our hybrid work mode will be presented to you during the recruitment process).
Benefits that make a real difference
-
An hourly wage starting at $ 20.90 plus a $1 bonus if you are bilingual and a $2 bonus if you work evenings and weekends ;
-
Recognition of relevant years of experience;
-
The support of a team of senior advisors and colleagues to help you;
-
A bonus system to highlight and reward your work;
-
Paid floating leave days as soon as you start your job ;
-
Access to an employee and family assistance program (PAEF );
-
A telemedicine service ;
-
An annual allowance of $200 for your sports and cultural activities;
-
A day of paid leave when you move and for volunteering;
-
Several employee discounts so that you can carry out your real estate projects with complete confidence and at a lower cost.
And we don't stop there, because we really care about you:
-
An integration process to quickly familiarize you with your work environment and our services;
-
A work environment that prioritizes both your professional development and your personal growth;
-
A social club that ensures your daily life with us is pleasant and stimulating;
-
Collaborative teamwork where your wildest ideas are welcomed and even encouraged.
Customer Service Advisor - DuProprio
EspaceProprio
Québec - 15.07kmCustomer Service Full-time
Learn More
Customer Service Representative Full-time Job
Customer Service QuébecJob Details
Application Deadline:
03/21/2025
Address:
1560 boulevard Montarville
Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and with BMO partners to deliver the desired customer experience and achieve overall business objectives.
- Identifies customer needs and initiates referrals to BMO colleagues.
- Supports customer requests for banking services, including handling transactions and supporting customers who walk into the branch.
- Welcomes customers warmly and meets their banking service and transactional needs with seamless execution.
- Offers advice and guidance on available digital and self-serve options with the goal of making it easy, simple, and fast to bank with BMO.
- Reviews customer profiles and engages customers in a needs-based conversation to identify potential opportunities and address everyday banking plans and credit card needs.
- Contributes to meeting branch business results and the customer experience.
- Supports operational activities (e.g. inventory management, escalated service requests, following up on customer applications, filing, opening and closing activities).
- Manages, loads, and reconciles cash transactions between treasury and various branch units (e.g. CRU).
- Executes routine tasks (e.g. service requests, transactions, queries, etc.) within relevant service level agreements.
- Acts as a key member of a collaborative and versatile branch and market team.
- Probes to understand customer personal banking and credit card needs and integrates marketing promotions and programs into customer conversations to provide strategic advice.
- Organizes work information to ensure accuracy and completeness.
- Takes the initiative to find creative approaches that make each customer’s experience feel personal.
- Looks for ways to contribute to the ongoing improvement of the overall branch customer experience.
- Contributes to business results and the overall experience delivered in the branch.
- May work at multiple branches based on market needs; work schedule may differ from week to week in terms of days worked, hours, and shifts.
- Follows through on risk and compliance processes and policies to ensure we safeguard our customers’ assets, maintain their privacy, and act in their best interest.
- Keeps current with the wider financial services marketplace, the legal and regulatory environment, and our commitment to uphold the highest ethical requirements of our industry.
- Maintains current knowledge of personal banking products, practices, and trends and integrates into customer conversations.
- Identifies and reports suspicious patterns of activity that are suspected to be related to money laundering.
- Complies with legal and regulatory requirements for the jurisdiction.
- Protects the Bank's assets in compliance with all regulatory, legal, and ethical requirements.
- Completes standardized tasks under supervision.
- Performs initial problem solving within given rules/limits & escalates when required.
- Broader work or accountabilities may be assigned as needed.
Qualifications:
- No prior experience necessary; post-secondary degree or certification in related field of study is desirable.
- High-level knowledge of personal, commercial and partner offers, and how each can best serve customers’ individual needs.
- Confident and experienced in the use of social media, tablets, smart phones, online tools, and applications.
- Highly skilled at helping people who don’t find digital applications intuitive to gain confidence in how to use them and to understand their benefits.
- Projects a professional presence.
- Basic knowledge of specialized sales and business banking solutions to refer to specialists.
- Passionate commitment to helping customers.
- A focus on delivering a personal experience to customers.
- Resourceful self-starter with courage and confidence to approach customers.
- Readiness to collaborate and work in different capacities as part of a team.
- Strong interpersonal skills, including the ability to build rapport and connections with customers.
- An aptitude for listening, solving problems, and responding flexibly and creatively to new challenges.
- Basic knowledge learned on the job.
- Verbal & written communication skills - Basic (in business environment).
- Organization skills - Basic (in business environment).
- Collaboration & team skills - Basic (in business environment).
Salary:
$33,850.00 - $44,000.00
Customer Service Representative
CIBC
Québec - 15.07kmCustomer Service Full-time
Learn More
Customer Service Representative Full-time Job
Customer Service QuébecJob Details
Application Deadline:
02/14/2025
Address:
44 rue Messek
Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and with BMO partners to deliver the desired customer experience and achieve overall business objectives.
- Identifies customer needs and initiates referrals to BMO colleagues.
- Supports customer requests for banking services, including handling transactions and supporting customers who walk into the branch.
- Welcomes customers warmly and meets their banking service and transactional needs with seamless execution.
- Offers advice and guidance on available digital and self-serve options with the goal of making it easy, simple, and fast to bank with BMO.
- Reviews customer profiles and engages customers in a needs-based conversation to identify potential opportunities and address everyday banking plans and credit card needs.
- Contributes to meeting branch business results and the customer experience.
- Supports operational activities (e.g. inventory management, escalated service requests, following up on customer applications, filing, opening and closing activities).
- Manages, loads, and reconciles cash transactions between treasury and various branch units (e.g. CRU).
- Executes routine tasks (e.g. service requests, transactions, queries, etc.) within relevant service level agreements.
- Acts as a key member of a collaborative and versatile branch and market team.
- Probes to understand customer personal banking and credit card needs and integrates marketing promotions and programs into customer conversations to provide strategic advice.
- Organizes work information to ensure accuracy and completeness.
- Takes the initiative to find creative approaches that make each customer’s experience feel personal.
- Looks for ways to contribute to the ongoing improvement of the overall branch customer experience.
- Contributes to business results and the overall experience delivered in the branch.
- May work at multiple branches based on market needs; work schedule may differ from week to week in terms of days worked, hours, and shifts.
- Follows through on risk and compliance processes and policies to ensure we safeguard our customers’ assets, maintain their privacy, and act in their best interest.
- Keeps current with the wider financial services marketplace, the legal and regulatory environment, and our commitment to uphold the highest ethical requirements of our industry.
- Maintains current knowledge of personal banking products, practices, and trends and integrates into customer conversations.
- Identifies and reports suspicious patterns of activity that are suspected to be related to money laundering.
- Complies with legal and regulatory requirements for the jurisdiction.
- Protects the Bank's assets in compliance with all regulatory, legal, and ethical requirements.
- Completes standardized tasks under supervision.
- Performs initial problem solving within given rules/limits & escalates when required.
- Broader work or accountabilities may be assigned as needed.
Qualifications:
- No prior experience necessary; post-secondary degree or certification in related field of study is desirable.
- High-level knowledge of personal, commercial and partner offers, and how each can best serve customers’ individual needs.
- Confident and experienced in the use of social media, tablets, smart phones, online tools, and applications.
- Highly skilled at helping people who don’t find digital applications intuitive to gain confidence in how to use them and to understand their benefits.
- Projects a professional presence.
- Basic knowledge of specialized sales and business banking solutions to refer to specialists.
- Passionate commitment to helping customers.
- A focus on delivering a personal experience to customers.
- Resourceful self-starter with courage and confidence to approach customers.
- Readiness to collaborate and work in different capacities as part of a team.
- Strong interpersonal skills, including the ability to build rapport and connections with customers.
- An aptitude for listening, solving problems, and responding flexibly and creatively to new challenges.
- Basic knowledge learned on the job.
- Verbal & written communication skills - Basic (in business environment).
- Organization skills - Basic (in business environment).
- Collaboration & team skills - Basic (in business environment).
Salary:
$33,850.00 - $44,000.00
Customer Service Representative
BMO Canada
Québec - 15.07kmCustomer Service Full-time
33,850 - 44,000
Learn More
Bilingual Customer Experience Specialist Part-time Job
Customer Service QuébecJob Details
As a Customer Experience Specialist at the Quebec City airport, you will be part of a vibrant and diverse team representing Air Canada as Ground Hosts and Hostesses. You will also:
- Conduct customercheck-in, and prepare and issue boarding passes
- Assist pre-boarding customers and provide information on flight schedules and routes
- Assistcustomersrequiring special assistance throughout the customer journey, ensuring their timely and safe transport to their designated gates or baggage claims
- Active movement throughout the airport to attend to the assigned work area
Take a look at this video to find out more about the Customer Experience Specialist role:https://youtu.be/aTKy5mJ3fdE
Your benefits
As one of the leading employers in Canada, we like to ensure our employees are well rewarded with arange of benefits including:
- Air Canada staff love to travel and we have one of the most generous employee travel programs in the industry. You will be eligible for travel privileges for yourself and other eligible persons once you’ve completed twenty-eight (28) weeks of service.
- We value your wellbeing which is why we offer a wide variety of benefit plans, including health and dental, for you and your family
- Training and development tools to help unlock your full potential.
Qualifications
Skills and experience required
- Availability to attend and successfully pass a five (5) to six (7) weeks full-time paid
- Availability to work in shifts
- Previous customer service experience
- Excellent communication and teamwork skills
- Proven problem resolution skills and the ability to effectively multi-task
- The ability to work within strict timelines in order to maintain on-time departures
- Eligible to work in Canada
- Must be able to obtain and maintain any applicable transportation security clearances and additional authorizations. Please refer to Transport Canada site for more details.
Linguistic Requirements
Priority will be given to candidate's bilingual in English and French. Moreover, strong consideration will also be given to candidates fluent in English and one or more of the preferred languages: Japanese, Korean, Cantonese, Mandarin, Spanish, Italian, German, Arabic, Hebrew, Portuguese, Greek, Hindi, Punjabi. Air Canada, operating in a global industry and serving customers from all over the world, strives to offer all of its customers a positive and memorable travel experience.
Bilingual Customer Experience Specialist
Air Canada
Québec - 15.07kmCustomer Service Part-time
17.30
Learn More
Customer Service Representative Full-time Job
Customer Service QuébecJob Details
Application Deadline:
12/26/2024
Address:
44 rue Messek
Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and with BMO partners to deliver the desired customer experience and achieve overall business objectives.
- Identifies customer needs and initiates referrals to BMO colleagues.
- Supports customer requests for banking services, including handling transactions and supporting customers who walk into the branch.
- Welcomes customers warmly and meets their banking service and transactional needs with seamless execution.
- Offers advice and guidance on available digital and self-serve options with the goal of making it easy, simple, and fast to bank with BMO.
- Reviews customer profiles and engages customers in a needs-based conversation to identify potential opportunities and address everyday banking plans and credit card needs.
- Contributes to meeting branch business results and the customer experience.
- Supports operational activities (e.g. inventory management, escalated service requests, following up on customer applications, filing, opening and closing activities).
- Manages, loads, and reconciles cash transactions between treasury and various branch units (e.g. CRU).
- Executes routine tasks (e.g. service requests, transactions, queries, etc.) within relevant service level agreements.
- Acts as a key member of a collaborative and versatile branch and market team.
- Probes to understand customer personal banking and credit card needs and integrates marketing promotions and programs into customer conversations to provide strategic advice.
- Organizes work information to ensure accuracy and completeness.
- Takes the initiative to find creative approaches that make each customer’s experience feel personal.
- Looks for ways to contribute to the ongoing improvement of the overall branch customer experience.
- Contributes to business results and the overall experience delivered in the branch.
- May work at multiple branches based on market needs; work schedule may differ from week to week in terms of days worked, hours, and shifts.
- Follows through on risk and compliance processes and policies to ensure we safeguard our customers’ assets, maintain their privacy, and act in their best interest.
- Keeps current with the wider financial services marketplace, the legal and regulatory environment, and our commitment to uphold the highest ethical requirements of our industry.
- Maintains current knowledge of personal banking products, practices, and trends and integrates into customer conversations.
- Identifies and reports suspicious patterns of activity that are suspected to be related to money laundering.
- Complies with legal and regulatory requirements for the jurisdiction.
- Protects the Bank's assets in compliance with all regulatory, legal, and ethical requirements.
- Completes standardized tasks under supervision.
- Performs initial problem solving within given rules/limits & escalates when required.
- Broader work or accountabilities may be assigned as needed.
Qualifications:
- No prior experience necessary; post-secondary degree or certification in related field of study is desirable.
- High-level knowledge of personal, commercial and partner offers, and how each can best serve customers’ individual needs.
- Confident and experienced in the use of social media, tablets, smart phones, online tools, and applications.
- Highly skilled at helping people who don’t find digital applications intuitive to gain confidence in how to use them and to understand their benefits.
- Projects a professional presence.
- Basic knowledge of specialized sales and business banking solutions to refer to specialists.
- Passionate commitment to helping customers.
- A focus on delivering a personal experience to customers.
- Resourceful self-starter with courage and confidence to approach customers.
- Readiness to collaborate and work in different capacities as part of a team.
- Strong interpersonal skills, including the ability to build rapport and connections with customers.
- An aptitude for listening, solving problems, and responding flexibly and creatively to new challenges.
- Basic knowledge learned on the job.
- Verbal & written communication skills - Basic (in business environment).
- Organization skills - Basic (in business environment).
- Collaboration & team skills - Basic (in business environment).
Salary:
$33,850.00 - $44,000.00
Customer Service Representative
BMO Canada
Québec - 15.07kmCustomer Service Full-time
33,850 - 44,000
Learn More
Customer Service Advisor Full-time Job
Customer Service QuébecJob Details
Does this sound familiar? Do you want to join a team that has been revolutionizing the world of real estate since 1997? What will your days look like in concrete terms?
-
Making a difference in our clients ' sales projects by answering phone calls and supporting them in the sale of their property;
-
Carry out follow-ups with our customers in order to advise them on the use of our products and services and offer them the best solutions for the success of their project.
What do you need to be a Customer Service Advisor ?
-
For a full-time position: Be available Monday to Friday (8:30 a.m. to 5:00 p.m.);
-
For a part-time position: Be available one evening per week (4:00 p.m. to 7:00 p.m.) as well as Saturday and Sunday (8:00 a.m. to 3:00 p.m.);
-
A passion for customer service, because for you, it is important to make a difference;
-
An approach based on listening and understanding customer needs ;
-
Interpersonal skills ;
-
A proactive and empathetic attitude to support clients in their sales project;
-
Some experience in customer service, at least enough to know that you like it;
-
Great ease with computers;
-
The ability to work from home at our Charny office (8389 avenue Sous-le-Vent). (Details about our hybrid work mode will be presented to you during the recruitment process).
Benefits that make a real difference
-
An hourly wage starting at $ 20.49 plus a $1 bonus if you are bilingual and a $2 bonus if you work evenings and weekends ;
-
Recognition of relevant years of experience;
-
The support of a team of senior advisors and colleagues to help you;
-
A bonus system to highlight and reward your work;
-
Paid mobile leave days upon starting your job;
-
Access to an employee and family assistance program (PAEF );
-
A telemedicine service ;
-
An annual allowance of $200 for your sports and cultural activities;
-
A day of paid leave during your move and for volunteering;
-
Several discounts used so that you can carry out your real estate projects with complete confidence and at lower costs.
And we don't stop there, because we really care about you:
-
An integration process to quickly familiarize you with your work environment and our services;
-
A work environment that prioritizes both your professional development and your personal growth;
-
A social club that ensures your daily life with us is pleasant and stimulating;
-
Collaborative teamwork where your wildest ideas are welcomed and even encouraged.
Customer Service Advisor
EspaceProprio
Québec - 15.07kmCustomer Service Full-time
Learn More
Night Customer Service Representative Full-time Job
Customer Service QuébecJob Details
Night attendant:
Salary (night): $19.45/h (Bonus included) + $500 retention bonus after 6 months
Why you should choose one of our repairers:
- Family atmosphere;
- Up to 20% off almost everything in store;
- Scholarship program offering up to $1000 per year*;
- Opportunities for advancement within the company;
- Attractive corporate discounts*;
- Flexible days off;
- Years of Service Recognition Program;
- Wearing jeans during working hours.
* Certain conditions apply
What will your daily life look like in one of our convenience stores:
- Exceed customer expectations by welcoming them and providing prompt and accurate service;
- Carry out transactions and ensure the cash register is balanced;
- Authorize and monitor gas pumps (if applicable);
- Take part in optimizing sales and store profitability;
- Stocking shelves, rotating, facing and labeling products;
- Take care of the supply of coffee and certain foods and pastries (if applicable);
- Ensure the store is clean and attractive.
What we are looking for in one of our repairers:
- Smiling people;
- Good customer service skills;
- Able to stand for long periods of time.
- Able to lift and carry merchandise regularly, frequently and without assistance, as needed. Merchandise weight may vary up to 12 kg (25 lbs)
515 Boul Alphonse-Desjardins, Levis, QC G6V 5T3, Canada R469363
Night Customer Service Representative
Couche-Tard / Circle K
Québec - 15.07kmCustomer Service Full-time
19.45
Learn More
Bilingual Customer Experience Specialist Part-time Job
Customer Service QuébecJob Details
The opportunity
Right now, Air Canada is looking for Customer Experience Specialists to join our team at the Quebec Airport. In this customer-facing position, you will play an important part in ensuring that all flights are ready for secure and on-time departures by assisting passengers at airport counters and gate locations.
If you’re enthusiastic, caring, and love working with people then you could be just moments away from landing your perfect role.
What your day-to-day looks like:
As a Customer Experience Specialist at the Quebec City airport, you will be part of a vibrant and diverse team representing Air Canada as Ground Hosts and Hostesses. You will also:
- Conduct customercheck-in, and prepare and issue boarding passes
- Assist pre-boarding customers and provide information on flight schedules and routes
- Assistcustomersrequiring special assistance throughout the customer journey, ensuring their timely and safe transport to their designated gates or baggage claims
- Active movement throughout the airport to attend to the assigned work area
Take a look at this video to find out more about the Customer Experience Specialist role:https://youtu.be/aTKy5mJ3fdE
Your benefits
As one of the leading employers in Canada, we like to ensure our employees are well rewarded with arange of benefits including:
- Air Canada staff love to travel and we have one of the most generous employee travel programs in the industry. You will be eligible for travel privileges for yourself and other eligible persons once you’ve completed twenty-eight (28) weeks of service.
- We value your wellbeing which is why we offer a wide variety of benefit plans, including health and dental, for you and your family
- Training and development tools to help unlock your full potential.
Qualifications
Skills and experience required
- Availability to attend and successfully pass a five (5) to six (7) weeks full-time paid
- Availability to work in shifts
- Previous customer service experience
- Excellent communication and teamwork skills
- Proven problem resolution skills and the ability to effectively multi-task
- The ability to work within strict timelines in order to maintain on-time departures
- Eligible to work in Canada
- Must be able to obtain and maintain any applicable transportation security clearances and additional authorizations. Please refer to Transport Canada site for more details.
Linguistic Requirements
Priority will be given to candidate's bilingual in English and French. Moreover, strong consideration will also be given to candidates fluent in English and one or more of the preferred languages: Japanese, Korean, Cantonese, Mandarin, Spanish, Italian, German, Arabic, Hebrew, Portuguese, Greek, Hindi, Punjabi. Air Canada, operating in a global industry and serving customers from all over the world, strives to offer all of its customers a positive and memorable travel experience.
Bilingual Customer Experience Specialist
Air Canada
Québec - 15.07kmCustomer Service Part-time
Learn More
Customer Experience Associate Full-time Job
Customer Service QuébecJob Details
As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial goals.
Our Customer Experience Associates are people-centric and connect with customers in a relatable way. As an essential member of the Canadian Banking Branch network, the focus is to provide exceptional service throughout the customer’s journey by:
- Taking a proactive approach to discovering our customer’s needs and listening to understand what they are asking for
- Processing day to day transactions
- Nurturing rich, long-standing relationships
- Contributing to the Branch’s targets by identifying and fulfilling simple sales opportunities
- Being a technology expert and sharing your knowledge by introducing clients to our mobile banking applications and assisting them to better manage their banking needs
Is this role right for you? In this role you will:
- Build strong customer relationships and deliver excellent customer service
- Uncover and solve customers’ needs
- Explain complicated concepts simply
- Demonstrate success in a target-based performance environment, as well as contribute positively to a team-oriented work environment
- Demonstrate an eagerness to learn and determination to succeed
Do you have the skills that will enable you to succeed in this role? – We’d love to work with you if you:
- Have proven customer service skills through work or community involvement
- Are willing to assist in a professional, friendly and efficient manner
- Are available to work a flexible schedule
- Are comfortable in simple sales situations
- Have strong technical skills and the ability to promote digital and self-service banking options to our customers
What’s in it for you?
- The opportunity to join a forward-thinking organization surrounded by a collaborative team of innovative thinkers
- A rewarding career path with diverse opportunities for professional development
- Internal training to support your career growth and enhance your skills
- An organization committed to making a difference in our communities – for you and our customers
- You can expect to be recognized and rewarded for high-performance. You’ll be supported by leadership through meaningful development conversations that enable faster advancement and internal training to support your growth and development.
- A competitive compensation and benefits package
- Pursuant to a language needs assessment conducted by Scotiabank, the successful candidate will be required to be able to communicate in English and French because they will serve and English-speaking clientele.
Customer Experience Associate
Scotiabank
Québec - 15.07kmCustomer Service Full-time
Learn More
Customer Service Representative Full-time Job
Customer Service QuébecJob Details
As a Customer Experience Associate/ Beauport/ Permanent/ Part-time 11.25h, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial goals.
Our Customer Experience Associates are people-centric and connect with customers in a relatable way. As an essential member of the Canadian Banking Branch network, the focus is to provide exceptional service throughout the customer’s journey by:
- Taking a proactive approach to discovering our customer’s needs and listening to understand what they are asking for
- Processing day to day transactions
- Nurturing rich, long-standing relationships
- Contributing to the Branch’s targets by identifying and fulfilling simple sales opportunities
- Being a technology expert and sharing your knowledge by introducing clients to our mobile banking applications and assisting them to better manage their banking needs
Is this role right for you? In this role you will:
- Build strong customer relationships and deliver excellent customer service
- Uncover and solve customers’ needs
- Explain complicated concepts simply
- Demonstrate success in a target-based performance environment, as well as contribute positively to a team-oriented work environment
- Demonstrate an eagerness to learn and determination to succeed
Do you have the skills that will enable you to succeed in this role? – We’d love to work with you if you:
- Have proven customer service skills through work or community involvement
- Are willing to assist in a professional, friendly and efficient manner
- Are available to work a flexible schedule
- Are comfortable in simple sales situations
- Have strong technical skills and the ability to promote digital and self-service banking options to our customers
What’s in it for you?
- The opportunity to join a forward-thinking organization surrounded by a collaborative team of innovative thinkers
- A rewarding career path with diverse opportunities for professional development
- Internal training to support your career growth and enhance your skills
- An organization committed to making a difference in our communities – for you and our customers
- You can expect to be recognized and rewarded for high-performance. You’ll be supported by leadership through meaningful development conversations that enable faster advancement and internal training to support your growth and development.
- A competitive compensation and benefits package
Pursuant to a language needs assessment conducted by Scotiabank, the successful candidate will be required to be able to communicate in French because they will serve and French-speaking clientele.
Customer Service Representative
Scotiabank
Québec - 15.07kmCustomer Service Full-time
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