Customer service clerk Full-time Job
Customer Service MississaugaJob Details
Overview
Languages
English
Education
- No degree, certificate or diploma
Experience
7 months to less than 1 year
On site
Work must be completed at the physical location. There is no option to work remotely.
Work setting
- Urban area
- Restaurant
Responsibilities
Tasks
- Supervise staff
- Answer written and oral inquiries
- Address customers' complaints or concerns
- Answer inquiries and provide information to customers
- Arrange for billing for services
- Arrange for refunds and credits
- Explain the type and cost of services offered
- Issue receipts and other forms
- Obtain and examine all relevant information to assess client feedback, enquiries and complaints in the delivery of meaningful information and services.
- Perform general office duties
- Receive and log complaints
- Receive payments
- Sell merchandise
- Maintain and manage digital database
- Answer clients' inquiries and provide information
Supervision
- 1 to 2 people
Experience and specialization
Computer and technology knowledge
- Internet
- MS Windows
- MS Office
Additional information
Transportation/travel information
- Own transportation
Work conditions and physical capabilities
- Attention to detail
- Fast-paced environment
- Work under pressure
- Physically demanding
- Repetitive tasks
- Standing for extended periods
Personal suitability
- Punctuality
- Client focus
- Efficient interpersonal skills
- Excellent oral communication
- Organized
- Reliability
- Team player
- Initiative
- Judgement
- Ability to multitask
- Dependability
- Honesty
- Quick learner
Benefits
Other benefits
- Learning/training paid by employer
- Other benefits
- Parking available
How to apply
By email
By phone
905-274-2734 Between 10:00 a.m. and 12:00 p.m.
In person
245 Lakeshore Rd EastMississauga, ONL5G 1G8Between 11:00 a.m. and 03:00 p.m.
How-to-apply instructions
Here is what you must include in your application:
- References attesting experience
- Highest level of education and name of institution where it was completed
This job posting includes screening questions. Please answer the following questions when applying:
- Are you currently a student?
- Are you currently legally able to work in Canada?
- Do you currently reside in proximity to the advertised location?
- Do you have previous experience in this field of employment?
- What is the highest level of study you have completed?
- What is your current field of study?
