15 Jobs Found

Customer Care representative Full-time Job

Day & Ross Inc.

Customer Service   Grand Falls-Windsor
Job Details

The Customer Care Representative works closely with various internal and external contacts to effectively and efficiently respond to customer inquiries and requests, provides exceptional customer service through each customer interaction and all contact channels: phone, email, chat, fax, and web. 

 

How You’ll Help: 

  • Be logged in and ready to respond to the queue on time at the beginning of each shift, after scheduled breaks, and throughout the scheduled shift. 
  • Multitask between emails and inquiries via web chat simultaneously 
  • Open and maintain cases within Sales Force based on all customer inquiries/interactions via phone or e-mail. 
  • Collecting and processing customer credit card transactions 
  • Respond to customer inquiries by phone, email, or chat in a timely, accurate, and professional manner.  Seeks answers from the supervisor when unsure, in order to provide the customer with an accurate response. 
  • Be aware of applicable KPIs and work diligently to meet or exceed, including time to answer, time on call, etc.   
  • Work with other members of the team to improve individual and team performance. 
  • Other related duties as may be required. 

 

Your Skills and Experience: 

  • Minimum high school education 
  • Call center/customer service training a strong asset 
  • Training in conflict resolution/mediation an asset 
  • Previous experience in a call center or customer service role is a strong asset, preferably in the transportation or logistics industry 
  • Positive and professional customer service skills, including an appropriate sense of urgency and genuine interest in resolving customer concerns and/or requests. 
  • Advanced communication skills, both verbal and written.  Bilingual skills in French (verbal and written) a strong asset 
  • Excellent computer skills, including MS Office; previous experience with Sales Force, TruckMate and Cisco a strong asset.  
  • Excellent keyboarding skills, both speed and accuracy 
  • Ability to multitask efficiently 
  • Advanced problem solving skills 
  • Ability to say “no” or deliver unfavorable information in a positive and professional manner.   
  • English 
  • French a strong asset  
  • Individual contributor 

Customer Care representative

Day & Ross Inc.
Grand Falls-Windsor - 76.02km
  Customer Service Full-time
The Customer Care Representative works closely with various internal and external contacts to effectively and efficiently respond to customer inquiries and requests, provides excep...
Learn More
May 3rd, 2024 at 15:40

Customer Experience Associate Full-time Job

Scotiabank

Customer Service   Conception Bay South
Job Details

About the role

As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial goals.

 

Our Customer Experience Associates are people-centric and  connect with customers in a relatable way. As an essential member of the Canadian Banking Branch network, the focus is to provide exceptional service throughout the customer’s journey by:

 

  • Taking a proactive approach to discovering our customer’s needs and listening to understand what they are asking for
  • Processing day to day transactions
  • Nurturing rich, long-standing relationships
  • Contributing to the Branch’s targets by identifying and fulfilling simple sales opportunities
  • Being a technology expert and sharing your knowledge by introducing clients to our mobile banking applications and assisting them to better manage their banking needs

 

Is this role right for you?  In this role you will:

 

  • Build strong customer relationships and deliver excellent customer service
  • Uncover and solve customers’ needs
  • Explain complicated concepts simply
  • Demonstrate success in a target-based performance environment, as well as contribute positively to a team-oriented work environment
  • Demonstrate an eagerness to learn and determination to succeed

 

Do you have the skills that will enable you to succeed in this role? – We’d love to work with you if you:

 

  • Have proven customer service skills through work or community involvement
  • Are willing to assist in a professional, friendly and efficient manner
  • Are available to work a flexible schedule
  • Are comfortable in simple sales situations
  • Have strong technical skills and the ability to promote digital and self-service banking options to our customers

 

What’s in it for you?

 

  • The opportunity to join a forward-thinking organization surrounded by a collaborative team of innovative thinkers
  • A rewarding career path with diverse opportunities for professional development
  • Internal training to support your career growth and enhance your skills
  • An organization committed to making a difference in our communities – for you and our customers
  • You can expect to be recognized and rewarded for high-performance. You’ll be supported by leadership through meaningful development conversations that enable faster advancement and internal training to support your growth and development.
  • A competitive compensation and benefits package

Customer Experience Associate

Scotiabank
Conception Bay South - 201.85km
  Customer Service Full-time
About the role As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority i...
Learn More
Mar 8th, 2024 at 10:48

Overnight Customer Service Representative Full-time Job

Circle K

Customer Service   Mount Pearl
Job Details

As a Customer Service Representative, you will enjoy:  

  • Flexible schedules

  • Large, stable employer

  • Opportunities for fast career advancement

  • Task variety

  • Weekly pay

  • Night shift premium

  • Employee discount

  • Scholarship program

  • Years of service Recognition program

  • Supporting temporary workers through PNP (some conditions may apply)
     

Your key responsibilities:

You will greet customers, run the cash register, make purchase suggestions and sometimes work with our food program. There is never a dull moment as you will be working around the store (inside and out) in many different areas to help maintain our high standards for store appearance and provide fast and friendly service to our customers.

You will interact with many customers daily, all while working in a fun, energetic environment accomplishing daily tasks around the store!
 

What we are looking for:

  • Customer service

  • Communication and friendly conversation

  • Performing at a quick pace while having fun

  • Working as part of a team to accomplish daily goals

  • Coming up with great ideas to solve problems

  • Thinking quickly and offering suggestions

Great to have:

  • Customer service experience

  • Motivation to advance in your career!

  • Willingness to learn and have fun!

 

22 Commenwealth Ave, Mount Pearl, NL A1N 1W6, Canada  R485947

Overnight Customer Service Representative

Circle K
Mount Pearl - 210.22km
  Customer Service Full-time
As a Customer Service Representative, you will enjoy:   Flexible schedules Large, stable employer Opportunities for fast career advancement Task variety Weekly pay Night shift prem...
Learn More
Feb 20th, 2025 at 15:06

Client Advisor Full-time Job

Royal Bank Of Canada

Customer Service   Mount Pearl
Job Details

As an RBC Ambassador inside our branches, you will put clients first and find solutions to their individual needs. You will champion the RBC brand and drive business by supporting new client acquisition and deepening existing relationships. If you have the self-motivation to deliver exceptional customer service and are excited to help clients embrace our digital capabilities,, you can build a great career with us as a future Account Manager/Banking Advisor.

 

What will you do?

  • Proactively engage with clients in the branch and deliver an outstanding service experience through completing transactions and by identifying opportunities for advice, solutions, digital enablement and partner introductions
  • Focus on education and demonstration, leverage technology to deliver a memorable client experience, drive solutions and retain business
  • Contribute to team results by listening and spotting opportunities to offer additional advice, introduce clients to the capability of RBC partners, or personally fulfil client solutions
  • Proactively take ownership of resolving and preventing client banking problems
  • Cultivate and maintain relationships with partners to work as one RBC team
  • Manage risks by adhering to compliance routines, processes, and controls to protect client and shareholder interests while completing transactions

 

What do you need to succeed?

Must-have

  • Goal-oriented individual with a demonstrated passion for putting clients first.
  • Drive and self-motivation, as well as excellent communication skills and emotional intelligence
  • Digital literacy across a broad range of devices (i.e., smartphones, tablets, laptops, etc.)
  • Personal flexibility to work flex hours
  • Eagerness to learn and determination to succeed
  • Confidence and ability to learn financial concepts and willingness to obtain the Investment Funds in Canada or the Canadian Securities Course

 

 

Nice-to-have

  • Track record in building rapport and maintaining client relationships within the financial, service or retail industry
  • Mutual Funds accreditation

 

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

  • A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
  • A world-class training program in financial services
  • Excellent career development and access to a variety of job opportunities across business and geographies
  • Leaders who support your development through coaching and managing opportunities
  • Work in a dynamic, collaborative, progressive, and high-performing team

 

 

 

 

 

Job Skills

Adaptability, Advice Based Solutions, Client Centricity, Client Discovery, Communication, Curiosity, Data Analysis, Digital Literacy

 

 

 

Additional Job Details

Address:

45 COMMONWEALTH AVE:MOUNT PEARL

City:

MOUNT PEARL

Country:

Canada

Work hours/week:

17

Employment Type:

Part time

Platform:

Personal and Commercial Banking

Job Type:

Regular

Pay Type:

Salaried

Posted Date:

2024-06-19

Application Deadline:

2024-06-25

Client Advisor

Royal Bank Of Canada
Mount Pearl - 210.22km
  Customer Service Full-time
As an RBC Ambassador inside our branches, you will put clients first and find solutions to their individual needs. You will champion the RBC brand and drive business by supporting...
Learn More
Jun 19th, 2024 at 15:01

Customer Experience Associate Full-time Job

Scotiabank

Customer Service   Mount Pearl
Job Details

About the role

 

As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial goals.

Our Customer Experience Associates are people-centric and  connect with customers in a relatable way. As an essential member of the Canadian Banking Branch network, the focus is to provide exceptional service throughout the customer’s journey by:

 

  • Taking a proactive approach to discovering our customer’s needs and listening to understand what they are asking for
  • Processing day to day transactions
  • Nurturing rich, long-standing relationships
  • Contributing to the Branch’s targets by identifying and fulfilling simple sales opportunities
  • Being a technology expert and sharing your knowledge by introducing clients to our mobile banking applications and assisting them to better manage their banking needs

 

Is this role right for you?  In this role you will:

 

  • Build strong customer relationships and deliver excellent customer service
  • Uncover and solve customers’ needs
  • Explain complicated concepts simply
  • Demonstrate success in a target-based performance environment, as well as contribute positively to a team-oriented work environment
  • Demonstrate an eagerness to learn and determination to succeed

 

Do you have the skills that will enable you to succeed in this role? – We’d love to work with you if you:

 

  • Have proven customer service skills through work or community involvement
  • Are willing to assist in a professional, friendly and efficient manner
  • Are available to work a flexible schedule
  • Are comfortable in simple sales situations
  • Have strong technical skills and the ability to promote digital and self-service banking options to our customers

 

What’s in it for you?

 

  • The opportunity to join a forward-thinking organization surrounded by a collaborative team of innovative thinkers
  • A rewarding career path with diverse opportunities for professional development
  • Internal training to support your career growth and enhance your skills
  • An organization committed to making a difference in our communities – for you and our customers
  • You can expect to be recognized and rewarded for high-performance. You’ll be supported by leadership through meaningful development conversations that enable faster advancement and internal training to support your growth and development.
  • A competitive compensation and benefits package

Customer Experience Associate

Scotiabank
Mount Pearl - 210.22km
  Customer Service Full-time
About the role   As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority...
Learn More
Jan 25th, 2024 at 14:57

Customer Service Representative Full-time Job

Circle K

Customer Service   St. John's
Job Details

Store 6002100: 32 Frecker Drive, St-John'S, Newfoundland and Labrador A1E 5Z2

 

 

Customer Service Representative


 

As a Customer Service Representative, you will enjoy:  

  • Flexible schedules

  • Large, stable employer

  • Opportunities for fast career advancement

  • Task variety

  • Weekly pay

  • Night shift premium

  • Employee discount

  • Scholarship program

  • Years of service Recognition program

  • Supporting temporary workers through PNP (some conditions may apply)
     

Your key responsibilities:

You will greet customers, run the cash register, make purchase suggestions and sometimes work with our food program. There is never a dull moment as you will be working around the store (inside and out) in many different areas to help maintain our high standards for store appearance and provide fast and friendly service to our customers.

You will interact with many customers daily, all while working in a fun, energetic environment accomplishing daily tasks around the store!
 

What we are looking for:

  • Customer service

  • Communication and friendly conversation

  • Performing at a quick pace while having fun

  • Working as part of a team to accomplish daily goals

  • Coming up with great ideas to solve problems

  • Thinking quickly and offering suggestions

Great to have:

  • Customer service experience

  • Motivation to advance in your career!

  • Willingness to learn and have fun!

Customer Service Representative

Circle K
St. John's - 210.26km
  Customer Service Full-time
Store 6002100: 32 Frecker Drive, St-John'S, Newfoundland and Labrador A1E 5Z2     Customer Service Representative   As a Customer Service Representative, you will enjoy:   Flexible...
Learn More
Mar 27th, 2025 at 16:53

Overnight Customer Service Representative Full-time Job

Circle K

Customer Service   St. John's
Job Details

As a Customer Service Representative, you will enjoy:  

  • Flexible schedules

  • Large, stable employer

  • Opportunities for fast career advancement

  • Task variety

  • Weekly pay

  • Night shift premium

  • Employee discount

  • Scholarship program

  • Years of service Recognition program

  • Supporting temporary workers through PNP (some conditions may apply)
     

Your key responsibilities:

You will greet customers, run the cash register, make purchase suggestions and sometimes work with our food program. There is never a dull moment as you will be working around the store (inside and out) in many different areas to help maintain our high standards for store appearance and provide fast and friendly service to our customers.

You will interact with many customers daily, all while working in a fun, energetic environment accomplishing daily tasks around the store!
 

What we are looking for:

  • Customer service

  • Communication and friendly conversation

  • Performing at a quick pace while having fun

  • Working as part of a team to accomplish daily goals

  • Coming up with great ideas to solve problems

  • Thinking quickly and offering suggestions

Great to have:

  • Customer service experience

  • Motivation to advance in your career!

  • Willingness to learn and have fun!

Overnight Customer Service Representative

Circle K
St. John's - 210.26km
  Customer Service Full-time
As a Customer Service Representative, you will enjoy:   Flexible schedules Large, stable employer Opportunities for fast career advancement Task variety Weekly pay Night shift prem...
Learn More
Jan 27th, 2025 at 16:39

Overnight Customer Service Representative Full-time Job

Circle K

Customer Service   St. John's
Job Details

As a Customer Service Representative, you will enjoy:  

  • Flexible schedules

  • Large, stable employer

  • Opportunities for fast career advancement

  • Task variety

  • Weekly pay

  • Night shift premium

  • Employee discount

  • Scholarship program

  • Years of service Recognition program

  • Supporting temporary workers through PNP (some conditions may apply)
     

Your key responsibilities:

You will greet customers, run the cash register, make purchase suggestions and sometimes work with our food program. There is never a dull moment as you will be working around the store (inside and out) in many different areas to help maintain our high standards for store appearance and provide fast and friendly service to our customers.

You will interact with many customers daily, all while working in a fun, energetic environment accomplishing daily tasks around the store!
 

What we are looking for:

  • Customer service

  • Communication and friendly conversation

  • Performing at a quick pace while having fun

  • Working as part of a team to accomplish daily goals

  • Coming up with great ideas to solve problems

  • Thinking quickly and offering suggestions

Great to have:

  • Customer service experience

  • Motivation to advance in your career!

  • Willingness to learn and have fun!

Overnight Customer Service Representative

Circle K
St. John's - 210.26km
  Customer Service Full-time
As a Customer Service Representative, you will enjoy:   Flexible schedules Large, stable employer Opportunities for fast career advancement Task variety Weekly pay Night shift prem...
Learn More
Jan 14th, 2025 at 14:36

Customer Service Representative Full-time Job

Circle K

Customer Service   St. John's
Job Details

As a Customer Service Representative, you will enjoy:  

  • Flexible schedules

  • Large, stable employer

  • Opportunities for fast career advancement

  • Task variety

  • Weekly pay

  • Night shift premium

  • Employee discount

  • Scholarship program

  • Years of service Recognition program

  • Supporting temporary workers through PNP (some conditions may apply)
     

Your key responsibilities:

You will greet customers, run the cash register, make purchase suggestions and sometimes work with our food program. There is never a dull moment as you will be working around the store (inside and out) in many different areas to help maintain our high standards for store appearance and provide fast and friendly service to our customers.

You will interact with many customers daily, all while working in a fun, energetic environment accomplishing daily tasks around the store!
 

What we are looking for:

  • Customer service

  • Communication and friendly conversation

  • Performing at a quick pace while having fun

  • Working as part of a team to accomplish daily goals

  • Coming up with great ideas to solve problems

  • Thinking quickly and offering suggestions

Great to have:

  • Customer service experience

  • Motivation to advance in your career!

  • Willingness to learn and have fun!

 

258 Memorial Drive, Clarenville, NL A5A 1N9, Canada  R457530

Customer Service Representative

Circle K
St. John's - 210.26km
  Customer Service Full-time
As a Customer Service Representative, you will enjoy:   Flexible schedules Large, stable employer Opportunities for fast career advancement Task variety Weekly pay Night shift prem...
Learn More
Dec 18th, 2024 at 13:50

Customer Service Representative Full-time Job

Circle K Convenience Store

Customer Service   St. John's
Job Details

Your key responsibilities:

You will greet customers, run the cash register, make purchase suggestions and sometimes work with our food program. There is never a dull moment as you will be working around the store (inside and out) in many different areas to help maintain our high standards for store appearance and provide fast and friendly service to our customers.

You will interact with many customers daily, all while working in a fun, energetic environment accomplishing daily tasks around the store!
 

What we are looking for:

  • Customer service

  • Communication and friendly conversation

  • Performing at a quick pace while having fun

  • Working as part of a team to accomplish daily goals

  • Coming up with great ideas to solve problems

  • Thinking quickly and offering suggestions

Great to have:

  • Customer service experience

  • Motivation to advance in your career!

  • Willingness to learn and have fun!

Store 6002094: 62 Trans Canada Highway, Deer Lake, Newfoundland and Labrador A8A 2E4

Customer Service Representative

Circle K Convenience Store
St. John's - 210.26km
  Customer Service Full-time
Your key responsibilities: You will greet customers, run the cash register, make purchase suggestions and sometimes work with our food program. There is never a dull moment as you...
Learn More
Sep 25th, 2024 at 17:17

Client Service Representative Part-time Job

CIBC

Customer Service   St. John's
Job Details

As a member of the Personal and Business Banking Team, you’ll work in a fast-paced Banking Center and use your knowledge of financial services products to help clients with their day-to-day banking needs. As a Client Service Representative, whether it’s answering questions, assisting with transactions, or proactively connecting clients with the right team members, you’ll be the first line of support as clients work towards their financial goals. You’re flexible to work our banking centre hours which may include evenings and weekends. To help deliver a great client experience, you’re flexible to work at multiple banking centres within a reasonable travel distance. 

 

At CIBC we enable the work environment most optimal for you to thrive in your role. To successfully perform the work, you’ll be on-site full-time.

 

How you'll succeed

  • Client engagement - Help clients manage their accounts and products. Focus on the client experience and make interactions meaningful. Connect clients to the right CIBC team members who can help them reach their goals.
  • Problem solving - Listen, ask questions, and put yourself in the client’s shoes. Act like an owner by taking accountability for client issues, and know when to lean on others to create a better solution together.
  • Leveraging technology - Become a technology expert. Share your knowledge by introducing clients to our mobile banking applications, helping them to better manage their banking needs.

 

Who you are

  • You put our clients first. You engage with purpose to find the right solutions. You go the extra mile, because it’s the right thing to do.
  • You’re goal oriented. You’re motivated by accomplishing your goals and delivering your best to make a difference.
  • You’re passionate about people. You find meaning in relationships, and surround yourself with a diverse network of partners. You connect with others through respect and authenticity.
  • You love to learn. You're passionate about growing your knowledge. You have a strong sense of curiosity.
  • You engage with your heart and mind. You care about people and respect different perspectives. You listen to and learn from the experiences of others.
  • Values matter to you. You bring your real self to work and you live our values - trust, teamwork, and accountability.

 

What CIBC Offers

 

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.

  • We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.

  • Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.

  • We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.

 

*Subject to plan and program terms and conditions

Client Service Representative

CIBC
St. John's - 210.26km
  Customer Service Part-time
As a member of the Personal and Business Banking Team, you’ll work in a fast-paced Banking Center and use your knowledge of financial services products to help clients with their d...
Learn More
Sep 5th, 2024 at 14:20

Customer Service Representative Full-time Job

Circle K Convenience Store

Customer Service   St. John's
Job Details

162, Trans Canada Highway, Goobies, NL A0B 1N0, Canada

As a Customer Service Representative, you will enjoy:  

  • Flexible schedules

  • Large, stable employer

  • Opportunities for fast career advancement

  • Task variety

  • Weekly pay

  • Night shift premium

  • Employee discount

  • Scholarship program

  • Years of service Recognition program

  • Supporting temporary workers through PNP (some conditions may apply)
     

Your key responsibilities:

You will greet customers, run the cash register, make purchase suggestions and sometimes work with our food program. There is never a dull moment as you will be working around the store (inside and out) in many different areas to help maintain our high standards for store appearance and provide fast and friendly service to our customers.

You will interact with many customers daily, all while working in a fun, energetic environment accomplishing daily tasks around the store!
 

What we are looking for:

  • Customer service

  • Communication and friendly conversation

  • Performing at a quick pace while having fun

  • Working as part of a team to accomplish daily goals

  • Coming up with great ideas to solve problems

  • Thinking quickly and offering suggestions

Great to have:

  • Customer service experience

  • Motivation to advance in your career!

  • Willingness to learn and have fun!

How to apply:

If the position is fit for you and the basic requirements are fulfilled then you can now apply (along with your resume) through below mentioned details.

By Email:
[email protected]

Customer Service Representative

Circle K Convenience Store
St. John's - 210.26km
  Customer Service Full-time
162, Trans Canada Highway, Goobies, NL A0B 1N0, Canada As a Customer Service Representative, you will enjoy:   Flexible schedules Large, stable employer Opportunities for fast care...
Learn More
Aug 30th, 2024 at 13:38

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