410 Jobs Found
Administrative assistant Full-time Job
Administrative Jobs ConcordJob Details
Overview
Languages
English
Education
- Secondary (high) school graduation certificate
Experience
1 year to less than 2 years
On site
Work must be completed at the physical location. There is no option to work remotely.
Responsibilities
Tasks
- Coordinate the flow of information within the team
- Open and distribute mail and other materials
- Record and prepare minutes of meetings, seminars and conferences
- Determine and establish office procedures and routines
- Schedule and confirm appointments
- Answer telephone and relay telephone calls and messages
- Answer electronic enquiries
- Compile data, statistics and other information
- Order office supplies and maintain inventory
- Arrange travel, related itineraries and make reservations
- Greet people and direct them to contacts or service areas
- Set up and maintain manual and computerized information filing systems
- Type and proofread correspondence, forms and other documents
- Perform data entry
Experience and specialization
Computer and technology knowledge
- MS Excel
- MS Outlook
- MS Windows
- MS Word
- Electronic scheduler
Technical terminology
- Engineering
- Business
Area of specialization
- Correspondence
- Reports and records
- Invoices
Additional information
Transportation/travel information
- Public transportation is available
Work conditions and physical capabilities
- Tight deadlines
- Attention to detail
- Large caseload
- Work with minimal supervision
Personal suitability
- Ability to multitask
- Excellent oral communication
- Excellent written communication
- Organized
- Team player
- Accurate
- Reliability
How to apply
By email
How-to-apply instructions
Here is what you must include in your application:
- Cover letter
- References attesting experience
This job posting includes screening questions. Please answer the following questions when applying:
- Are you currently legally able to work in Canada?
- Do you have previous experience in this field of employment?
Administrative assistant
Anvi Services Ltd.
Concord - 7.24kmAdministrative Jobs Full-time
45,000
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Administrative assistant Full-time Job
Administrative Jobs ConcordJob Details
Job Description
- The candidate must plan and coordinate seminars, conferences, and other events.
- The candidate must determine and implement office procedures and routines.
- The candidate must schedule and confirm appointments.
- The candidate must answer the phone and relay phone calls and messages.
- The candidate must respond to electronic inquiries.
- The candidate will be responsible for overseeing the preparation of reports.
- The candidate must order office supplies and keep inventory.
- The candidate must provide excellent customer service.
- The candidate will be responsible for performing basic bookkeeping tasks.
Job Requirements
- The candidate should be fluent in English language.
- The candidate must have College/CEGEP or equivalent experience in Administrative assistant and secretarial science, general.
- Candidate having experience is an asset.
- The candidate must have excellent oral and written communication skills.
- The candidate should be a good team player.
Experience and specialization
Computer and technology knowledge
- The candidate must be familiar with Microsoft Word.
Additional information
Work conditions and physical capabilities
- The candidate should have an eye for details.
How to Apply
If you have a keen interest in applying, kindly utilize the provided alternatives to submit your application.
By email
Administrative assistant
LRMM
Concord - 7.24kmAdministrative Jobs Full-time
34.10
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Hub Audit Admin Asst Full-time Job
Administrative Jobs ConcordJob Details
This position performs general administrative responsibilities including preparation of reports using various software packages, compilation of information from various sources, and handling small scale projects. He/She performs general office duties that may include word processing, data entry, auditing documents, answering phones, distributing mail, reserving conference rooms, coordinating meetings and other duties as assigned. This position may deal with confidential material on a regular basis.
Responsibilities:
Delivers outstanding customer service to walk-in customers and telephone inquiries.
Takes ownership of customer's shipping needs and offers viable solutions.
Takes action to learn all product and service offerings, alternative solutions, and industry trends.
Operates all equipment, software, and devices and trains others.
Maintains a clean, organized, and safe working environment.
Qualifications:
High school diploma , GED, or International equivalent
Strong computer skills, including Microsoft Office and Adobe Suites
Strong verbal and written communication skills
Ability to lift 40+ lbs./18+ kgs.
Hours of Service: 03:00PM - 08:00PM / Monday to Friday
Hub Audit Admin Asst
UPS
Concord - 7.24kmAdministrative Jobs Full-time
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BaSE Specialist Full-time Job
Administrative Jobs ConcordJob Details
This position troubleshoots, calibrates, and adjusts plant floor devices as necessary to maintain optimal performance of plant floor equipment. This position sorts calls and breakdowns and expedites their completion. This position provides information to maintenance mechanics on how to complete required repairs to resolve breakdown situations. This position assists in solving the daily problems inherent in keeping the conveyors or physical facility in good working order.
Responsibilities:
Responds to internal customers.
Responds to facility alarms and emergencies.
Troubleshoots problems that arise.
Performs preventative maintenance.
Qualifications:
Bachelor's degree or international equivalent in engineering - Preferred
Programming experience including troubleshooting, basic understanding of networks, motor control theory, and operation including basic AC and DC electrical troubleshooting - Preferred
Proficiency in Microsoft Office products
Ability to read and interpret electrical schematics and elementary diagrams
BaSE Specialist
UPS
Concord - 7.24kmAdministrative Jobs Full-time
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Warehouse Data Entry Clerk Full-time Job
Administrative Jobs ConcordJob Details
The Data Entry Administrator is responsible for providing inbound telephone customer support, identifying the nature of calls and inquiries. This role involves daily communication with both internal and external customers via telephone, fax, and email. Additionally, the position includes inputting and processing domestic and international shipments, ensuring compliance with UPS policies and local government regulations.
Job Type: Part-Time - Permanent
Work Location: 2900 Steeles Ave W, Concord, ON L4K 3S2, Canada
Workdays: Monday through Friday
Shift Start: 11:30 pm
Shift Duration: 3 -5 hours per day *Flexibility required*
Hourly Wage: $17.30/hr.
** APPLICANTS MUST BE ABLE TO WORK UP TO 25 HOURS PER WEEK**
KEY RESPONSIBILITIES:
- Screen all incoming calls Manage and screen all incoming calls efficiently
- Accurately input data into UPS systems, adhering to specified deadlines
- Review and forward legal documents to the appropriate recipients
- Provide administrative support to the management team to ensure smooth operations
REQUIREMENTS:
- Exceptional verbal and written communication skills
- Typing speed of 40+ words per minute with high accuracy
- Proficiency in MS Office applications
- Ability to work independently with minimal supervision
- Ability to lift up to 70 lbs. without assistance
- Strong multitasking capabilities
- Ability to thrive in a fast-paced environment
- Willingness to work flexible shift hours and a 5-day workweek
COMPENSATION AND BENEFITS:
- Hourly pay rate of $17.30/hr.
- Paid training provided
- Weekly pay via direct deposit, every Friday
- Personal paid days off after completing a 60-day probation period
- Two weeks of paid vacation after one year of service (increasing to three weeks after 5 years, four weeks after 10 years, five weeks after 20 years, and six weeks after 25 years)
- Extended health care benefits, including vision, health, life insurance, and dental coverage, available after one year of service
- Immediate access to UPS employee discounts
- Complimentary onsite parking
- Employee referral bonus program (conditions apply)
- Opportunities for advancement within a Fortune 50 company
WORKING CONDITIONS:
- Exposed to changing temperatures when working in a warehouse environment
Warehouse Data Entry Clerk
UPS
Concord - 7.24kmAdministrative Jobs Full-time
17.30
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Warehouse Administrator Associate Full-time Job
Administrative Jobs ConcordJob Details
This position is responsible for loading, unloading, shipping, receiving, scanning, sorting, and stocking packages. This position may utilize heavy machinery to complete tasks. This position performs other tasks as assigned.
Shift Time: Monday to Friday -23:45 - 04:45 AM shift start (3-5 hours) -flexibility with start and end times expected
Key Responsibilities:
- Screens incoming calls
- Perform checks on packages (check labels, packaging, invoices) and scan packages
- Keys data accurately within time specific deadlines into UPS systems
- Checks and forwards legal documentation
- Provides administrative support to Management team
- Good attention to detail
Qualifications:
- Excellent communication skills
- Typing speed of 30+ words per minute with 90% accuracy
- Ability to work in a fast-paced environment
- Availability to work flexible shift hours
-
Ability to lift up to 70lbs
-
Warehouse experience is an asset
Compensation and benefits:
- Extended Health & Dental benefits for employee and family: Effective 1st of the month following 3 months of service
- 2 weeks’ paid vacation after 1 year of service (3 weeks after 5 years, 4 weeks after 10 years, 5 weeks after 20 years, 6 weeks after 25 years)
- 5 personal days after 60 days’ initial probation
- Weekly payments/direct deposit – every Friday
Warehouse Administrator Associate
UPS
Concord - 7.24kmAdministrative Jobs Full-time
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Package Administrator Associate Full-time Job
Administrative Jobs ConcordJob Details
This position is responsible for loading, unloading, shipping, receiving, scanning, sorting, and stocking packages. This position may utilize heavy machinery to complete tasks. This position performs other tasks as assigned.
Job Type: Part Time / Permanent
Workdays: Monday to Friday (must be able to work ALL 5 days of the week)
Shift Hours:6:00 AM - 11:00AM (must be able to work a minimum of 25 hrs per week)
Work Location:2900 Steeles Ave W, Concord, On L4K 3S2
Hourly Wage: $17.30 per hour
Responsibilities:
-
Delivers outstanding customer service to walk-in customers and telephone inquiries.
-
Takes ownership of customer's shipping needs and offers viable solutions.
-
Takes action to learn all product and service offerings, alternative solutions, and industry trends.
-
Operates all equipment, software, and devices and trains others.
-
Maintains a clean, organized, and safe working environment.
Qualifications:
-
High school diploma, GED, or international equivalent
-
Strong computer skills, including Microsoft Office and Adobe Suites
-
MUST BE ABLE TO TYPE AT LEAST 30 WORDS PER MINUTE
-
Strong verbal and written communication skills
-
Ability to lift 40+ lbs./18+ kgs.
Compensation and benefits:
-
$17.30 per hour, 12 months’ merit increases (annual appraisal)
-
Extended Health & Dental benefits for employee and family: Effective 1st of the month following 3 months of service
-
2 weeks’ paid vacation after 1 year of service (3 weeks after 5 years, 4 weeks after 10 years, 5 weeks after 20 years, 6 weeks after 25 years)
-
5 personal days after 60 days’ initial probation
-
Weekly payments/direct deposit – every Friday
-
Employee Assistance Program (wellness)
-
Full training provided
Package Administrator Associate
UPS
Concord - 7.24kmAdministrative Jobs Full-time
17.30
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WAREHOUSE ADMINISTRATIVE ASSOCIATE Full-time Job
Administrative Jobs ConcordJob Details
This position requires performance with a wide range of clerical tasks such as inspecting/checking packages, invoices/waybills andentering/keying-in information into UPS systems and databases. Make Phone calls, customer inquiries and complaints and make necessary updates/corrections to ensure proper package delivery. These position requires extensive sitting, standing, walking, and handling of packages weighing up to 70 lbs. unassisted within the warehouse and/or warehouse offices. Must be comfortable working in a fast-paced, highly time sensitive and somewhat physically demanding environment, exposure to extreme temperatures and have good organizational, communication and teamwork skills. Employees in these positions need to be able to type 30 words per minute at a 90% accuracy rate and have working knowledge of Microsoft Windows and Microsoft Office Suite (Word, Excel).
Shift Time: Monday to Friday -6:00 PM - 11:00 PM shift start (3-5 hours) - flexibility with start and end times expected
Key Responsibilities:
- Screens incoming calls
- Perform checks on packages (check labels, packaging, invoices) and scan packages
- Keys data accurately within time specific deadlines into UPS systems
- Checks and forwards legal documentation
- Provides administrative support to Management team
- Good attention to detail
Qualifications:
- Excellent communication skills
- Typing speed of 30+ words per minute with 90% accuracy
- Ability to work in a fast-paced environment
- Availability to work flexible shift hours
-
Ability to lift up to 70lbs
-
WAREHOUSE EXPERIENCE IS AN ASSET
COMPENSATION AND BENEFITS:
- $17.30per hour, 12 months’ merit increases (annual appraisal)
- Extended Health & Dental benefits for employee and family: Effective 1st of the month following 3 months of service
- 2 weeks’ paid vacation after 1 year of service (3 weeks after 5 years, 4 weeks after 10 years, 5 weeks after 20 years, 6 weeks after 25 years)
- 5 personal days after 60 days’ initial probation
- Weekly payments/direct deposit – every Friday
WAREHOUSE ADMINISTRATIVE ASSOCIATE
UPS
Concord - 7.24kmAdministrative Jobs Full-time
17.30
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ScotiaMcLeod Administrative Associate Full-time Job
Administrative Jobs TorontoJob Details
As an Administrative Associate you will be responsible for contributing to the overall success of one or more Wealth Advisors by ensuring a high level of client service achieved by effective administration and day-to-day trading of their business.
IS THIS ROLE RIGHT FOR YOU
In the role you will:
- Ensure effective client administration by managing all administrative processes and escalations requiring investigation
- Consistently demonstrate high levels of client service by:
- supporting the advisor in regular reviews of portfolios including entering client trades as directed by the client or Advisor and identifying client needs
- responding to client inquiries, resolving issues and effecting client transactions in a timely and responsive manner
- Provide marketing assistance by coordinating materials, events, and seminars to increase/identify opportunities to grow assets and/or revenue
- Support the growth of the business by managing tracking reports for Wealth Advisors to review targets, recommendations, and financial plans/concepts
- Build effective working relationships across various departmental and business line contacts by actively collaborating and sharing knowledge and experience
DO YOU HAVE THE SKILLS
We would love to work with you if you have:
- Experience in the securities industry
- Already duly registered as an Investment Representative (IR) with CIRO is a requirement
- Excellent verbal and written communication
- Strong organizational skills
- Ability to take initiative, work independently and meet deadlines
- Meticulous attention to detail and excellent time management skills
- Exceptional client service skills
WHAT’S IN IT FOR YOU
- At ScotiaMcLeod we help employees build their futures – where they can be themselves, and win together. With a commitment to diversity and inclusion and a performance-oriented culture that includes coaching, learning, and development – there are endless possibilities. At ScotiaMcLeod– you can make an impact. You help make the futures of our 25 million customers happen. You can find your future here.
- The opportunity to join a forward-thinking organization where you are surrounded by a collaborative team of innovative thinkers.
- An organization committed to making a difference in our communities– for you and our clients.
- An inclusive working environment that encourages creativity, curiosity and celebrates success.
- Learning and Development – free access to Scotia Academy to upskill and develop your skills.
#LI-Onsite #LI-HA1
#SWM
ScotiaMcLeod Administrative Associate
Scotiabank
Toronto - 7.95kmAdministrative Jobs Full-time
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ScotiaMcLeod Branch Operations Assistant Full-time Job
Administrative Jobs TorontoJob Details
As a Receptionist/Branch Operations Assistant, you will be in a highly visible role and the first point of contact for clients. You will contribute to the overall success of Scotia Wealth management’s multiple business lines and other Bank Partners, by greeting and directing clients; taking and relaying messages and responding to and actioning client requests.
IS THIS ROLE RIGHT FOR YOU
In the role you will:
- Create a positive and welcoming initial first impression representing Scotia Wealth Management (SWM)
- Coordinate internal communication to staff
- Organize and maintain various filing systems and office supplies
- Manage and maintain meeting rooms schedule, incoming and outgoing correspondence, and communal kitchen
- Act as the liaison with the Helpdesk and the Branch Training and Support Team to ensure efficient resolution to all issues
- Process cheques and documentation received by clients
- Complete all non online account management and shareholder communication
- Champion a customer focused culture to deepen client relationships and leverage broader Bank relationships, systems, and knowledge.
DO YOU HAVE THE SKILLS
We would love to work with you if you have:
- Superior customer service skills
- Financial Industry experience
- Strong organization with the ability to manage multiple priorities
- Strong written and oral communication skills
WHAT'S IN IT FOR YOU
- At ScotiaMcLeod we help employees build their futures – where they can be themselves, and win together. With a commitment to diversity and inclusion and a performance-oriented culture that includes coaching, learning, and development – there are endless possibilities. At ScotiaMcLeod– you can make an impact. You help make the futures of our 25 million customers happen. You can find your future here.
- The opportunity to join a forward-thinking organization where you are surrounded by a collaborative team of innovative thinkers.
- An organization committed to making a difference in our communities– for you and our clients.
- An inclusive working environment that encourages creativity, curiosity and celebrates success.
- Learning and Development – free access to Scotia Academy to upskill and develop your skills
#SWM
ScotiaMcLeod Branch Operations Assistant
Scotiabank
Toronto - 7.95kmAdministrative Jobs Full-time
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PROJECT COORDINATOR Full-time Job
Administrative Jobs TorontoJob Details
Job ID: 55476
Job Category: Project Management
Division & Section: Toronto Emergency Management, Toronto Emerg Mgmt Special Projects
Work Location: 703 Don Mills Road
Job Type & Duration: Full-time, Temporary (16 months, approximately)
Salary: $86,716.00 - $112,255.00
Shift Information: Monday to Friday, 35 hours per week
Affiliation: Non-Union
Number of Positions Open: 1
Posting Period: 09-Jun-2025 to 23-Jun-2025
Ready to take your career to the next level? Toronto Emergency Management (TEM) wants you on our team! We’re seeking an action-driven professional ready to take a critical role in event coordination. As a Project Coordinator, you’ll be at the heart of the City’s emergency management program—helping to prevent, mitigate, prepare for, respond to, and recover from incidents. You’ll work closely with City divisions, public agencies, NGOs, and private sector partners to keep Toronto safe. Plus, you’ll play a key role in major event emergency planning, including preparations for the FIFA World Cup 2026.
Job Summary
To provide coordination and strategic support on a range of divisional projects, initiatives, and issues, and to support the strategic goals and objectives of the Toronto Emergency Management Division.
The successful candidate will have a primary role with the implementation of Emergency Management projects, processes and structures. The candidate will support as an independent contributor or in cooperation with stakeholders and partners required for planning and operations of the FIFA World Cup 2026 games from an emergency management perspective.
Major Responsibilities
- Provides reccomendations to divisional management to enhance service delivery relating to the FIFA World Cup 2026 by supporting core management functions and identifiying opportunities for service optimization, business process simplification, alternative service deliverly models, staffing adjustments, restructuring, and resource allocation.
- Identifies priorities and develops appropriate responses within the Division on issues related to FIFA World Cup 2026.
- Participates on Incident Management Teams as needed to support Emegency Operations Centre activations.
- Creates and manages project information including staus dashboards to internal and external partners and leadership.
- Supports the development and management of a common operating picture for FIFA World Cup 2026 within a geospacial environment.
- Recommends and implements detailed plans, policies and procedures regarding program specific requirements.
- Conducts research into assigned area ensuring that such research considers developments within the field, corporate policies and practices, legislation and initiatives by other levels of government.
- Provides input into and administers assigned budget, ensuring that expenditures are controlled and maintained within approved budget limitations.
- Manages assigned projects, ensuring effective teamwork and communication, high standards of work quality and organizational performance and continuous learning.
- Deals with confidential matters on event specific operations.
- Leads and coordinates the divisional response for corporate special projects/programs assigned by the Manager in support of the Director as needed.
- Recommends and implements security practices, privacy and quality assurance requirements consistent with MFIPPA and corporate standards regarding storage and processing of records.
- Develops and coordinates the records management storage and file plan for the Division / Unit.
- Liaises with divisional budget, accounting and administrative staff.
- Represents the division on Departmental and Corporate workgroup and committees.
- Monitors changes to corporate policies and procedures and determines impact on divisional operations.
- Coordinates and maintains ongoing tracking and follow up on Service Area directives.
- Prepares regular reports with trend analysis to Divisional Management Team on issues pertinent to the unit.
- Coordinates completion of divisional work plans with divisional staff.
- Prepares documents for Divisional Management by conducting research, analysis and scrutiny of all applicable materials.
- Attends meetings on behalf of the Manager, when requested.
- Makes presentations to senior divisional staff ensuring information on divisional and corporate initiatives and policies is disseminated/understood.
- Communicates regularly with all operating areas of the division to assist with issues affecting the division, informs Manager and provides support to the Director on issues that require divisional coordination and policy rollout.
- Researches and reports on a range of new projects and initiatives as they arise.
- Develop reports for Council and Briefing Notes for Senior Leadership Team.
- Prepares formal contractual documents such as Request for Information/Proposal/Quotation (RFI/P/Q) and oversees professional services contract(s) to deliver community consultation, focus group, and market research goals within FIFA/Host City Agreements and City objectives.
- Maintains partnerships with various City Services including Police, Fire, Paramedics, TTC, and other City divisions and agencies as needed relating to project goals and objectives.
- Manages assigned projects, ensuring effective teamwork and communication, high standards of work quality and organizational performance and continuous learning.
- Acts as a resource person for inquiries about the City's games/events structures, responsibilities and activities.
- Assists the Manager and Director with end-to-end project planning, coordination, implementation, administration and evaluation of short and long-term corporate initiatives related to the games/events.
- Updates documentation regularly to support the operations of the Division,
- Monitors corporate and divisional games/event activities against objectives, timelines and milestones to support planning and operations.
Key Qualifications
- Post-secondary education in emergency management, business administration, project management, public administration, public safety, special event management, or a related field, or an equivalent combination of education and experience. Emergency management education and/or a PMP designation will be considered an asset.
- Experience with project coordination including developing and managing project plans, timelines, and deliverables (e.g. statements of work, project charters, timeline development, RACI matrix, scoping criteria, etc.). Ability to work within integrated teams, manage competing priorities, tracking progress, and communicate results in fast-paced, deadline-driven environment.
- Experience supporting large-scale events. An understanding of the unique safety and security planning elements, operational, and logistical challenges associated with high-profile events in a complex urban environment. Experience with coordinating sporting events is considered an asset.
- Practical experience interpreting and communicating geospatial data for planning and operational decision-making, mapping, spatial analysis, common operating picture development for situational awareness. Experience using geospatial platforms such as ESRI ArcGIS (or similar) would be considered a strong asset.
- An understanding of emergency management legislation, principles, systems, and frameworks. Familiarity with emergency operations centers, incident management systems, and coordination with public safety agencies would be considered an asset.
- Considerable experience working with word processing, spreadsheet, presentation applications including project management solutions.
- Excellent verbal and written communication skills, with the ability to present complex information clearly and confidently to a range of audiences including clients, staff, agencies, senior management and government official/politicians.
- Considerable experience with issues management and in the resolution of contentious issues that require superior analytical, conflict resolution, interpersonal and problem-solving skills.
- Strong interpersonal skills and a team-oriented mindset.
- Ability to exercise independent judgment and discretion in handling matters of confidential, proprietary or sensitive nature.
- Superior customer service skillset and the ability to effectively manager stakeholder relationships.
- Ability to work in a highly demanding and fast paced work environment.
- Familiarity with government legislation pertaining to occupational health and safety and other relevant government legislation including the Emergency Management and Civil Protection Act, Municipal Freedom of Information Act and the Accessibility for Ontarians with Disabilities Act.
Information Session
If you are interested in learning more about the Project Coordinator role within Toronto Emergency Management, you can participate in a virtual MS Teams information session on June 18, 2025 from 6:30pm – 7:30pm. You will have the opportunity to ask questions related to the position, working for the City of Toronto's Toronto Emergency Management division as well as the City's application process.
Please register to participate in the information session using this link: Information Session Link - PROJECT COORDINATOR FIFA WORLD CUP 2026 - 55476
Your name and email are required for registration, but they will remain private during the session.
A Qualified List of candidates will be established for the Project Coordinator position in the Toronto Emergency Management Division and will be in effect for 2 years from the date the list is created. Qualified candidates on the list may be considered when filling future permanent and/or temporary vacancies in this position.
Notes:
- Applicants are required to demonstrate in their resume that their qualifications match those specified in the job posting.
- If selected for a temporary position, employee's placement is conditional on the approval of his/her executive director/general manager or designate
- Temporary and fixed-term part-time non-union employees will be reassigned to this position
- In accordance with the City's Acting Assignment policy, if the posted non-union temporary position becomes permanent, it may not be reposted
PROJECT COORDINATOR
City Of Toronto
Toronto - 7.95kmAdministrative Jobs Full-time
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ADMINISTRATIVE ASSISTANT 1 Full-time Job
Administrative Jobs TorontoJob Details
- Job ID: 56454
- Job Category: Administrative
- Division & Section: Customer Experience
- Work Location: Metro Hall, 55 John Street
- Job Type & Duration: Full-time, Permanent Vacancy
- Salary: $73,495 - $96,567
- Shift Information: Monday to Friday, 35 hours per week (Hybrid, 3 to 4 days per week in person)
- Affiliation: Non-Union
- Number of Positions Open: 1
- Posting Period: 02-June-2025 to 16-June-2025
As the Administrative Assistant to the Executive Director Customer Experience, you will work in a senior-management environment where your executive-level administrative skills will be relied upon daily to deliver top quality support in a fast-paced and complex municipal government setting. Your excellent communication skills, combined with your customer service focus, diplomacy and tact, will ensure you are a valued member of the team that is responsible for developing and implementing a social inclusion and community safety and engagement agenda as well as providing CSS financial and administration oversight.
Major Responsibilities:
Your primary responsibilities as an Administrative Assistant 1 will focus on providing a full range of specialized administrative support to assist with the day-to-day management control, operations and coordination of complex projects and/or program related functions in the office of the Executive Director, specifically:
Office Administration
- Provides senior level administrative support, advice and guidance on key initiatives and policies. Reviews and directs incoming correspondence, phone calls, and initiates responses.
- Manages and schedules daily appointments and activities; arranges meetings and business travel. Organizes the daily schedule around urgent requests from the Mayor's office, city councillors, and the Chief Administrative Officer and department staff.
- Co-ordinates daily administrative operation by organizing workload priorities. Provides effective work direction, training and guidance and acts as a resource to support staff. Co-ordinates the development and implementation of secretarial and administrative standards and procedures for the division/s. May direct and train, on a daily basis, clerical support services on divisional processes and procedures.
- Receives and provides initial response including initial data collection related to telephone calls and correspondence from clients and staff and refers for appropriate action.
- Responds and helps resolve issues of upset and concerned clients seeking redress.
- Prepares and processes documents of a confidential labour relations nature, such as notes regarding disciplinary action, documents pertaining to grievances and arbitrations, letters of discipline, contingency planning, restructuring and downsizing initiatives, position termination. May attend and take minutes at grievance hearings.
- Ensures and checks the efficient and correct preparation and processing of documents in accordance with appropriate policies and legislation. Ensures conformity with regulations, statutes, by-laws, agreements, policies and procedures. Applies and checks layout and formatting guidelines. Proof-reads own and other's material.
- Monitors all key reports required for committees and council and ensures deadlines are met. Reviews council and standing committee agendas and reports flagging items that will impact on operations. Identifies issues and initiates responses.
- Organizes and maintains up-to-date manuals such as Council and corporate administrative policies and guidelines.
- Participates in the development of communication strategies and prepares and co-ordinates communications material within the department/division including newsletters, bulletins and flyers.
- Co-ordinates labour disruption plans.
- Co-ordinates and maintains the records management system.
- Handles, prioritizes and/or redirects inquiries and/or provides information and guidance to staff, Mayor's office and councillors, clients, the public, the media, agencies, union representatives and other levels of government, utilizing specialized knowledge of corporate policies, regulations, protocols.
- Performs highly independent, specialized administrative tasks, including, preparation, research, investigation, review, reconciliation, control and co-ordination of various documentation and processes.
- Administers, prepares, processes and composes documents, routine reports, statistical summaries and reports requiring considerable judgement in the interpretation and application of regulations and practices. Prepares complex calculations and analysis of data. Monitors expenses and participates in compiling data for forecasting and budgeting. Prepares correspondence.
- Operates computers utilizing and manipulating a variety of desktop applications and corporate systems.
- Prepares presentation materials.
- Attends various meetings, events, hearings, and acts as the unit representative.
- May review applications from the public and handle special projects.
- Co-ordinates meetings, special events, schedules, workshops, grievances, labour-management meetings, foodservices, printing of conference materials, registration. Takes/transcribes minutes and follows-up taking action when necessary.
- Maintains petty cash.
- Monitors tracks and reports attendance management.
- Maintains a continuous awareness of corporate and departmental administrative systems and procedures, organizational structure and major activities in order to provide effective administrative assistance.
Qualifications
- Extensive experience providing administrative support to senior management, handling a broad range of administrative matters, standard office practices and procedures.
- Considerable experience working in a customer service environment with experience in Service industry organizations
- Considerable experience in the preparation, drafting and editing standard correspondence and complex reports, presentations, agendas, correspondence, meeting minutes, follow-ups, charts and tables.
- Considerable experience working with confidential materials/information for senior management staff.
- Considerable experience utilizing a variety of software packages (i.e. Microsoft Word, Excel, PowerPoint, Outlook, etc.).
- Very strong analytical and problem-solving skills.
- Ability to prioritize multiple tasks and manage interruptions, to assess situations to determine the importance, urgency and risks, and make clear decisions that are timely and in the best interests of the Division.
- Excellent organizational and time management skills, including attention to detail, ability to set priorities, meet deadlines and work effectively with minimal supervision, deal with conflicting priorities and work demands.
- Considerable knowledge of municipal operations that may include but is not limited to council proceedings and Freedom of Information.
- Ability to work independently, in a politically sensitive environment, using sound judgement.
- Ability to provide work direction to other support staff.
- Ability to research and prepare information in a timely manner.
- Ability to implement effective administrative work procedures and maintain an organized office in a fast-paced and complex executive office.
- Highly developed customer service and interpersonal skills. Ability to deliver excellent customer service at all levels and with external partners and stakeholders.
- Excellent communication skills, both orally and in writing. A strong command of grammar and writing skills for the purpose of proof reading and editing.
- Ability to work beyond normal business hours and flexible hours including weekends and evenings when necessary.
- Must be resourceful, adaptable and possess a high degree of initiative.
- Ability to support the Toronto Public Service values to ensure a culture that champions equity, diversity and respectful workplaces.
ADMINISTRATIVE ASSISTANT 1
City Of Toronto
Toronto - 7.95kmAdministrative Jobs Full-time
73,495 - 96,567
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