Hours of Work: 35 
Work Location: [[custlocation]] 
Department/Division/Section: CPS/Corporate Services Dept , CPS/Enforcement Division , Compl & Lic and Charity Gamin Enf 
Non-Union/Union: Non Union 

A Criminal Record and Judicial Matters Check (Level 2) or Vulnerable Sector Check (Level 3) will be required of the successful candidate, at their own expense, to verify the absence of a criminal record for which a pardon has not been granted.

We thank all who apply, however, only those candidates selected for an interview will be contacted. You can also check your application status in your candidate profile online. 

All personal information is collected under the authority of the Municipal Act. 

Position Summary:

• To process customs clearance (release) AND/OR confirm declarations for repetitive and non-complex shipments guided by the CCBS system and personal skills.
• Client (Internal/External):Import operations, Support Services, Consulting, Inbound services, Sales, etc, and all customs clients and partners
• Specific output or services: Customs release AND/OR confirm declarations for repetitive and non-complex shipments using client' profile in CCBS system (creates or modifies line code/classification)
• Handle delivery service AND/OR import permits requests if required AND/OR gather and send proper documentation to the government

Job Key Contributions/Task:

• Data entry (open customers' files, validate information, credit and invoicing)
• Collect supplementary information or documentation from customers, drivers, custom and other offices, etc, when required
• Identify customer profiles discrepancies
• Answer standard questions and requests from customers, drivers, customs and other offices
• Work as team member with other actors: clients, UPS SCS employees, carriers, inbound agents

Qualifications required

• 6 months to 2 years of experience
• High school degree
• Bilingualism required - intermediate level (in Quebec Only)
• Basic knowledge in Customs operations, laws and regulations, and other government departments
• Basic understanding of HS system
• Basic computer skills

Shift Timings

• Overnight shift: 10:30 PM - 6:30 AM (Sunday to Thursday)
• Training in-office for at least 1 week
• Remote work following training

UPS is a diverse and equal opportunity employer.  Accommodations are available, on request, for candidates with disabilities taking part in the recruitment process.  If you are selected to participate in the recruitment process, please advise if you require accommodation for a disability.

A Criminal Record and Judicial Matters Check (Level 2) will be required of the successful candidate, at their own expense, to verify the absence of a criminal record for which a pardon has not been granted.

We thank all who apply, however, only those candidates selected for an interview will be contacted. You can also check your application status in your candidate profile online. 

All personal information is collected under the authority of the Municipal Act. 

Equity, Diversity and Inclusion
The City of Mississauga is committed to creating a respectful and supportive workplace that fosters a culture of equity, diversity and inclusion which broadly reflects the communities and residents we serve. Throughout the employee life cycle, the City is working to include an EDI lens to attract, retain and support the growth of diverse talent.

Express Scripts Canada is actively looking for a motivated Service Desk Analyst. The successful candidate shall possess a strong client-centric focus with a keen eye for problem solving and time management skills. This candidate must have a willingness to work a flexible schedule to accommodate deadlines, with on-call duties, as required.

ESSENTIAL FUCTIONS:

• Maintain a Product Care Centre processes that meets ITIL standards

• Monitor, investigate, answer and log internal application issues and service requests

• Impart business knowledge to assist and support Express Scripts Canada’s internal customers on day-to-day system issues

• Maintain incident management ticket queues and adhere to SLA’s by setting priorities and resolving technical issues

• Work with internal service providers to identify and resolve system-related issues

• Triage end user support issues and actively work with other teams within the Information Systems to resolve in a timely manner

• Develop and maintain documentation relating to the support process and procedures within the Business Resiliency Product Care Centre team

• Record, update and track all User ID setup requests for internal software application: modifications, terminations, password resets, including QA and external customer requests

• Review and update process documents and User templates on a regular basis to reflect current information and processes

• Answer support calls and participate in an afterhours on-call rotation schedule

• Provide remote assistance to all Express Scripts Canada locations

• Develop and maintain good working relationships with user community with a focus on providing best-in-class support services

• Assist with internal communications regarding system-related issues

• Liaise with other internal departments as required

• Meet all SLAs for both internal and external clients

• Other projects as assigned by Management

QUALIFICATIONS:

• Post-secondary degree with related job experience in insurance, customer service or computer science.

• Experience in a technology/service desk role with a focus on providing superior customer service based on ITIL standards

• ITIL 4 certification would be an asset

• Knowledge of FTP, TCP/IP and its relationship to feed transmission and receipt is an asset.

• Bilingualism in French & English both written and verbal

• Excellent problem solving skills to assist users in resolving issues and setting customer expectations

• Excellent time management skills to be able to handle multiple job functions and tickets each day

• Good working knowledge of Express Scripts Canada operations and systems

• Ideal candidate has excellent analytical and documentation skills, is proactive, energetic and a team-player

• A strategic thinker that can think outside the box and take the Product Care Centre to the next level

• Ability to work effectively with internal customers and other team members

• Flexible and adaptable to working additional hours and/or overtime

• Job requires precise finger/hand movements while working with a keyboard

NOTE: Internal candidates should apply before March 18, 2024.

Requirements:

Languages: Candidates must have knowledge of the English Language
Education: Candidates don’t need standard educational qualification such as degree, certificate or diploma
Experience: Candidates don’t need experience although having experience is an asset

Physical Requirements:

• The candidates should be able to handle repetitive tasks efficiently

Candidate Status:

• Canadian citizens and permanent or temporary foreign workers of Canada are eligible for this position
• International Candidates who don’t have a valid Canadian work permit also can apply

Responsibilities:

• The candidates should be able to greet people, direct them to contacts or service areas, and answer the telephone to relay calls and messages
• The candidates should be able to obtain, process information, and perform data entry required for services
• The candidates should be able to order office supplies and perform basic bookkeeping tasks
• The candidates should be able to schedule appointments, send invoices, and confirm appointments efficiently
• The candidates should be able to receive and issue payments while performing clerical duties such as filing, sorting, and distributing mail

How to apply:

If the position is fit for you and the basic requirements are fulfilled then you can now apply directly to the employer (along with your Resume) through the below-mentioned details

By email
[email protected]

Requirements:

Languages: Candidates must have knowledge of the English Language.
Education: Candidates need Secondary (high) school graduation certificate
Experience: Candidates needs an experience of 1-2 years

Responsibilities

Tasks

• Determine and establish office procedures and routines
• Schedule and confirm appointments
• Answer telephone and relay telephone calls and messages
• Answer electronic enquiries
• Compile data, statistics and other information
• Order office supplies and maintain inventory
• Greet people and direct them to contacts or service areas
• Set up and maintain manual and computerized information filing systems
• Type and proofread correspondence, forms and other documents

How to apply:

If the position is fit for you and the basic requirements are fulfilled then you can now apply (along with your resume) through below mentioned details.

By email

[email protected]

Requirements:

Languages: Candidates must have knowledge of the English Language.
Education: Candidates need standard educational qualification such as college, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years or equivalent experience
Experience: Candidates needs an experience of 1-2 years
Computer and Technology Knowledge: MS Excel, MS Office, MS Outlook, MS PowerPoint, MS Windows, MS Word
Security and Safety: Basic security clearance

Physical Requirements:

• The candidate should be able to work in a fast-paced environment and work with tight deadlines
• The candidate should be able to pay attention to detail and handle large workloads

Other Requirements:

• The candidate should have an efficient interpersonal skills

• The candidate should be able to work with an excellent oral and written communication skills
• The candidate should be able to work in a flexible environment and work in an organized way

Responsibilities:

• • The candidate should be able to establish work priorities and ensure procedures are followed and deadlines are met also carry out administrative activities of establishment

• The candidate should be able to administer policies and procedures related to the release of records in processing requests under government access to information and privacy legislation also coordinate and plan for office services such as accommodation, relocation, equipment, supplies, forms, disposal of assets, parking, maintenance and security services
• The candidate should be able to assist in the preparation of operating budget and maintain inventory and budgetary controls also assemble data and prepare periodic and special reports, manuals and correspondence
• The candidate should be able to oversee and coordinate office administrative procedures

How to apply:

If the position is fit for you and the basic requirements are fulfilled then you can now apply (along with your resume) through below mentioned details.

By Email:
[email protected]

As an Administrative Associate you will be responsible for contributing to the overall success of one or more Wealth Advisors by ensuring a high level of client service achieved by effective administration and day-to-day trading of their business. 
  
IS THIS ROLE RIGHT FOR YOU

In the role you will:
 

• Ensure effective client administration by managing all administrative processes and escalations requiring investigation
• Consistently demonstrate high levels of client service by:
  • supporting the advisor in regular reviews of portfolios including entering client trades as directed by the client or Advisor and identifying client needs
  • responding to client inquiries, resolving issues and effecting client transactions in a timely and responsive manner
• Provide marketing assistance by coordinating materials, events, and seminars to increase/identify opportunities to grow assets and/or revenue
• Support the growth of the business by managing tracking reports for Wealth Advisors to review targets, recommendations, and financial plans/concepts  
• Build effective working relationships across various departmental and business line contacts by actively collaborating and sharing knowledge and experience

 
DO YOU HAVE THE SKILLS
 We would love to work with you if you have:
 

• Experience in the securities industry
• Already duly registered as an Investment Representative (IR) with CIRO is a requirement
• Excellent verbal and written communication
• Strong organizational skills 
• Ability to take initiative, work independently and meet deadlines
• Meticulous attention to detail and excellent time management skills
• Exceptional client service skills

WHAT’S IN IT FOR YOU
 

• At ScotiaMcLeod we help employees build their futures – where they can be themselves, and win together. With a commitment to diversity and inclusion and a performance-oriented culture that includes coaching, learning, and development – there are endless possibilities. At ScotiaMcLeod– you can make an impact. You help make the futures of our 25 million customers happen. You can find your future here.
• The opportunity to join a forward-thinking organization where you are surrounded by a collaborative team of innovative thinkers. 
• An organization committed to making a difference in our communities– for you and our clients.
• An inclusive working environment that encourages creativity, curiosity and celebrates success. 
• Learning and Development – free access to Scotia Academy to upskill and develop your skills.

#LI-Onsite #LI-HA1

#SWM

As a Receptionist/Branch Operations Assistant, you will be in a highly visible role and the first point of contact for clients. You will contribute to the overall success of Scotia Wealth management’s multiple business lines and other Bank Partners, by greeting and directing clients; taking and relaying messages and responding to and actioning client requests.
   

IS THIS ROLE RIGHT FOR YOU 
In the role you will: 

• Create a positive and welcoming initial first impression representing Scotia Wealth Management (SWM)
• Coordinate internal communication to staff
• Organize and maintain various filing systems and office supplies
• Manage and maintain meeting rooms schedule, incoming and outgoing correspondence, and communal kitchen
• Act as the liaison with the Helpdesk and the Branch Training and Support Team to ensure efficient resolution to all issues
• Process cheques and documentation received by clients
• Complete all non online account management and shareholder communication
• Champion a customer focused culture to deepen client relationships and leverage broader Bank relationships, systems, and knowledge.

DO YOU HAVE THE SKILLS

We would love to work with you if you have: 

• Superior customer service skills
• Financial Industry experience
• Strong organization with the ability to manage multiple priorities
• Strong written and oral communication skills

WHAT'S IN IT FOR YOU 

• At ScotiaMcLeod we help employees build their futures – where they can be themselves, and win together. With a commitment to diversity and inclusion and a performance-oriented culture that includes coaching, learning, and development – there are endless possibilities. At ScotiaMcLeod– you can make an impact. You help make the futures of our 25 million customers happen. You can find your future here.
• The opportunity to join a forward-thinking organization where you are surrounded by a collaborative team of innovative thinkers.  
• An organization committed to making a difference in our communities– for you and our clients. 
• An inclusive working environment that encourages creativity, curiosity and celebrates success.  
• Learning and Development – free access to Scotia Academy to upskill and develop your skills 

#SWM

Job ID: 55476
Job Category: Project Management
Division & Section: Toronto Emergency Management, Toronto Emerg Mgmt Special Projects
Work Location: 703 Don Mills Road
Job Type & Duration: Full-time, Temporary (16 months, approximately)
Salary: $86,716.00 - $112,255.00
Shift Information: Monday to Friday, 35 hours per week
Affiliation: Non-Union
Number of Positions Open: 1 
Posting Period: 09-Jun-2025 to 23-Jun-2025

Ready to take your career to the next level? Toronto Emergency Management (TEM) wants you on our team! We’re seeking an action-driven professional ready to take a critical role in event coordination. As a Project Coordinator, you’ll be at the heart of the City’s emergency management program—helping to prevent, mitigate, prepare for, respond to, and recover from incidents. You’ll work closely with City divisions, public agencies, NGOs, and private sector partners to keep Toronto safe. Plus, you’ll play a key role in major event emergency planning, including preparations for the FIFA World Cup 2026.

Job Summary

To provide coordination and strategic support on a range of divisional projects, initiatives, and issues, and to support the strategic goals and objectives of the Toronto Emergency Management Division.

The successful candidate will have a primary role with the implementation of Emergency Management projects, processes and structures. The candidate will support as an independent contributor or in cooperation with stakeholders and partners required for planning and operations of the FIFA World Cup 2026 games from an emergency management perspective.

Major Responsibilities

• Provides reccomendations to divisional management to enhance service delivery relating to the FIFA World Cup 2026 by supporting core management functions and identifiying opportunities for service optimization, business process simplification, alternative service deliverly models, staffing adjustments, restructuring, and resource allocation. 
• Identifies priorities and develops appropriate responses within the Division on issues related to FIFA World Cup 2026.
• Participates on Incident Management Teams as needed to support Emegency Operations Centre activations.
• Creates and manages project information including staus dashboards to internal and external partners and leadership.
• Supports the development and management of a common operating picture for FIFA World Cup 2026 within a geospacial environment. 
• Recommends and implements detailed plans, policies and procedures regarding program specific requirements.
• Conducts research into assigned area ensuring that such research considers developments within the field, corporate policies and practices, legislation and initiatives by other levels of government.
• Provides input into and administers assigned budget, ensuring that expenditures are controlled and maintained within approved budget limitations.
• Manages assigned projects, ensuring effective teamwork and communication, high standards of work quality and organizational performance and continuous learning.
• Deals with confidential matters on event specific operations.
• Leads and coordinates the divisional response for corporate special projects/programs assigned by the Manager in support of the Director as needed.
• Recommends and implements security practices, privacy and quality assurance requirements consistent with MFIPPA and corporate standards regarding storage and processing of records.
• Develops and coordinates the records management storage and file plan for the Division / Unit.
• Liaises with divisional budget, accounting and administrative staff.
• Represents the division on Departmental and Corporate workgroup and committees.
• Monitors changes to corporate policies and procedures and determines impact on divisional operations.
• Coordinates and maintains ongoing tracking and follow up on Service Area directives.
• Prepares regular reports with trend analysis to Divisional Management Team on issues pertinent to the unit.
• Coordinates completion of divisional work plans with divisional staff.
• Prepares documents for Divisional Management by conducting research, analysis and scrutiny of all applicable materials.
• Attends meetings on behalf of the Manager, when requested.
• Makes presentations to senior divisional staff ensuring information on divisional and corporate initiatives and policies is disseminated/understood.
• Communicates regularly with all operating areas of the division to assist with issues affecting the division, informs Manager and provides support to the Director on issues that require divisional coordination and policy rollout.
• Researches and reports on a range of new projects and initiatives as they arise.
• Develop reports for Council and Briefing Notes for Senior Leadership Team.
• Prepares formal contractual documents such as Request for Information/Proposal/Quotation (RFI/P/Q) and oversees professional services contract(s) to deliver community consultation, focus group, and market research goals within FIFA/Host City Agreements and City objectives.
• Maintains partnerships with various City Services including Police, Fire, Paramedics, TTC, and other City divisions and agencies as needed relating to project goals and objectives.
• Manages assigned projects, ensuring effective teamwork and communication, high standards of work quality and organizational performance and continuous learning.
• Acts as a resource person for inquiries about the City's games/events structures, responsibilities and activities.
• Assists the Manager and Director with end-to-end project planning, coordination, implementation, administration and evaluation of short and long-term corporate initiatives related to the games/events.
• Updates documentation regularly to support the operations of the Division,
• Monitors corporate and divisional games/event activities against objectives, timelines and milestones to support planning and operations.

Key Qualifications

1. Post-secondary education in emergency management, business administration, project management, public administration, public safety, special event management, or a related field, or an equivalent combination of education and experience. Emergency management education and/or a PMP designation will be considered an asset.
2. Experience with project coordination including developing and managing project plans, timelines, and deliverables (e.g. statements of work, project charters, timeline development, RACI matrix, scoping criteria, etc.). Ability to work within integrated teams, manage competing priorities, tracking progress, and communicate results in fast-paced, deadline-driven environment.
3. Experience supporting large-scale events. An understanding of the unique safety and security planning elements, operational, and logistical challenges associated with high-profile events in a complex urban environment.  Experience with coordinating sporting events is considered an asset.
4. Practical experience interpreting and communicating geospatial data for planning and operational decision-making, mapping, spatial analysis, common operating picture development for situational awareness. Experience using geospatial platforms such as ESRI ArcGIS (or similar) would be considered a strong asset. 
5. An understanding of emergency management legislation, principles, systems, and frameworks. Familiarity with emergency operations centers, incident management systems, and coordination with public safety agencies would be considered an asset.
6. Considerable experience working with word processing, spreadsheet, presentation applications including project management solutions.
7. Excellent verbal and written communication skills, with the ability to present complex information clearly and confidently to a range of audiences including clients, staff, agencies, senior management and government official/politicians.
8. Considerable experience with issues management and in the resolution of contentious issues that require superior analytical, conflict resolution, interpersonal and problem-solving skills.
9. Strong interpersonal skills and a team-oriented mindset.
10. Ability to exercise independent judgment and discretion in handling matters of confidential, proprietary or sensitive nature.
11. Superior customer service skillset and the ability to effectively manager stakeholder relationships.
12. Ability to work in a highly demanding and fast paced work environment.
13. Familiarity with government legislation pertaining to occupational health and safety and other relevant government legislation including the Emergency Management and Civil Protection Act, Municipal Freedom of Information Act and the Accessibility for Ontarians with Disabilities Act.

Information Session

If you are interested in learning more about the Project Coordinator role within Toronto Emergency Management, you can participate in a virtual MS Teams information session on June 18, 2025 from 6:30pm – 7:30pm. You will have the opportunity to ask questions related to the position, working for the City of Toronto's Toronto Emergency Management division as well as the City's application process.

Please register to participate in the information session using this link: Information Session Link - PROJECT COORDINATOR FIFA WORLD CUP 2026 - 55476

Your name and email are required for registration, but they will remain private during the session.

A Qualified List of candidates will be established for the Project Coordinator position in the Toronto Emergency Management Division and will be in effect for 2 years from the date the list is created. Qualified candidates on the list may be considered when filling future permanent and/or temporary vacancies in this position.

Notes:

• Applicants are required to demonstrate in their resume that their qualifications match those specified in the job posting.
• If selected for a temporary position, employee's placement is conditional on the approval of his/her executive director/general manager or designate
• Temporary and fixed-term part-time non-union employees will be reassigned to this position
• In accordance with the City's Acting Assignment policy, if the posted non-union temporary position becomes permanent, it may not be reposted