All jobs within 400 km around Chandler in Administrative Jobs

As an Administration Manager, you will be responsible for overseeing all Terminal Administration, Customer Service, APT, Check in, Check out, LH OTB and reporting department Functions. Developing an engaged and motivated admin team is critical to the success in this role. A motivated, administrative professional with an emphasis on being customer solution and process improvement focused will be key elements to your success.

You will be a key manager in the terminal and have an important role in the overall success of the operations and will need to work with the other managers as a unified team to accomplish a high satisfaction rate with the customers and improve current processes.

How You’ll Help

• Manage the admin staff to ensure each meets service, quality and productivity objectives.
• Plan and coordinate administrative procedures and systems; devise ways to streamline processes.
• Manage employee issues such as individual poor performance, inappropriate behaviour, absenteeism, etc.
• Recruit and train employees on systems, processes and workflows.
• Help lead and apply the performance management processes, supporting employees in their personal and performance development.
• Monitor inventory of office supplies and the purchasing of new material with attention to budgetary constraints.
• Ensure employee scheduling is optimal to meet customer, operational demands and ensure compliance with internal hours of work policy.
• Work collaboratively with terminal-based teams and teams performing centralized corporate functions.
• Maintain a high level of service to both internal and external customers.
• Cultivate and foster a positive and productive culture in the office.
• Manage and maintain a safe office environment.
• Oversee general office communications and announcements.
• Assist Terminal Manager with special projects as needed.
• Serve as the point of contact for employee inquiries about office policies, benefits, and other HR matters.
• Assist in the onboarding process for new employees at Day & Ross.
• Serve as the liaison between different departments, ensuring effective communication and coordination.
• Regularly review KPIs to ensure they remain relevant as the organization’s goals or priorities.
• May perform other duties and/or responsibilities as required.

Your Skills & Experience: 

• Post-secondary education in business administration or related field, an asset
• A suitable combination of education and experience may be considered
• 1-year experience in a billing department, transportation, or related field
• A suitable combination of education and experience may be considered.
• Previous project management of large complex projects is beneficial.
• Must demonstrate deep knowledge of the technology environment.
• Background in business or equivalent work experience would be preferred.
• Experience in, or exposure to complex supply chain management methodologies 
• Communication skills - advanced
• Computer skills – accuracy, MS products, Oracle, web-based programs
• Demonstrated customer relationship skills
• Strong conflict resolution skills
• Detail-orientated with the ability to work accurately in a high-volume, fast-paced environment
• Ability to champion business needs collaboratively to colleagues
• Results focused.

Overview

Hours: Monday - Friday 2pm - 10pm (Cover for 5pm -1am shift 2-3 weeks per year)

The Administrative Coordinator is responsible for manifesting, scanning, POD’ing and related duties for The Day & Ross Transportation Group. The purpose of this role is to support the business by looking after the administrative processes for the terminal.

How You’ll Help: 

• Provide administrative support to the managers and office staff team and ensure that administrative matters are organized and dealt with in a professional manner
• Broker payroll processing including the inputting of City Drivers payroll in the terminal; confirmation of information provided by brokers and data entry for the terminal; providing brokers with invoice copies; and fielding inquiries as to payroll discrepancies.
• Welcome clients; ascertain nature of business and direct clients to appropriate managers and employees
• Schedule driver appointments.
• Send appointment requests via fax, email, and telephone.  Update system with appointment information.   Manifest and arrange appointments.
• Input pick up BOL’s and update POD’s.
• Pick-up Bills and POD’s: Enter bills and POD’s. Upload and edit EDI files. Ensure COD and cash shipment payments are received before tendering to agents.
• Agent Freight: Tracking and updating system information on shipments for agent delivery.
• Reports: POD reports – following up on PODs Make sure PODs are imaged. Missed appointment report following up with customers if freight not delivering.
• Call customers regarding appointment change, status, issues regarding appointment. 
• Log customer interaction consistently and accurately in AS400. 
• Redirect documents intra- and inter-terminal as well as to customers as needed
• Answer phone calls and email enquiries and relay calls and messages to appropriate managers and employees
• Attend meetings, take notes, and follow up on decisions within area of responsibility
• Order office supplies and maintain inventory for the terminal
• Create manifests, verify the weight for all LTL loads, load trailers, ensuring that the number of boxes/ shipments, weight and dangerous goods information is correct and complete
• Prepare manifests for trucks crossing from Canada to US border and vice versa
• Assist drivers with preliminary paperwork information such a bill of lading, trip envelops and border crossing procedures
• Input skeleton bills into the system ensuring that all critical information is input, enter comments regarding damages, shortages and ensure required signatures are present
• Gather, enter, and update data to maintain software database on daily basis as appropriate, establishs and maintain files and records 
• Ensure that correct information about missed pickups and deliveries is rescheduled
• Mentor and train office staff in procedures and in use of current software
• Assist with data entry
• Dispatch some night runs/shifts, and extend vacation coverage for dispatch

Your Skills and Experience: 

• Minimum of secondary education, with preference of post-secondary education (general stream), or a combination of education and experience.
• Previous Transportation or operational experience is preferred, various roles within transportation would be beneficial 
• Computer literate in Excel and Word
• Equipment knowledge is an asset
• Strong problem solving skills with the ability to implement proactive solutions to support operational demands and efficiencies
• Results focused
• Exceptional interpersonal and leadership skils to manage demands and resolve issues with drivers, coworkers, etc.
• Must have a strong sense of urgency
• Good communication skills
• Must be able to work under a flexible work schedule 
• Must be a hands on operator, trainer, coach and mentor
• Must be able to build and maintain relationships

We are searching for a Seniors’ Navigator Administrative Support to join our Nursing Home Without Walls team at Parkland Station Yard based in Moncton, New Brunswick.  

This is a temporary full-time assignment for one year with potential for extension.

Meaningful Benefits

You will be surrounded by supportive and talented team members who make our communities great places to live, work and visit. As an established and respected organization in the healthcare sector, Shannex offers opportunities for growth, development and advancement. And at the end of every day, you will know you’ve made a measured difference in the lives of our residents. Additional benefits include:
 
• Approximate annual salary range: $43,000 to $45,000
•Comprehensive health, vision, and dental benefits plan (eligible immediately upon hire for part-time & full-time staff) including an Employee and Family Assistance Program
• Life, travel, and other insurances
• Access to virtual healthcare 24/7 for FREE through the group health benefit plan
• RRSP program (5% employer matching)
• Vacation accrual (begins immediately) and travel insurance
• Free onsite parking
• Access to thousands of perks vendors and discounts through our WorkPerks program, including excellent discounts for apparel, restaurants, technology, fitness, travel, and tickets to some of your favorite sports and entertainment events
• Access to continuing education and training through Shannex’s Centre of Excellence
• Opportunities to be part of sector innovation and continuous improvement initiatives
• Recognition and Rewards for service excellence and safety

About the Opportunity

• Developing, implementing and managing all aspects of front office services (including infection control), maintains the system for office supplies and equipment for the facility, and assists to maintain an effective and efficient inventory system for supplies and equipment;
• Providing reception services to clients, families and visitors as required;
• Providing supportive client services e.g. assisting with new client’s orientation, maintaining client files, addressing client account concerns, maintaining client information system and census, fielding and responding to general client inquiries;
• Assists in the management of the continuous quality improvement, quality assurance, risk management and audit activities by assuming responsibility for specific elements of each, including monthly indicator collection and analysis;
• Develops and tracks purchase orders as necessary. Requisitions necessary materials, supplies, and equipment required and maintains control of storage and use;
• Participates in the process of reporting and investigating staff incidents;

About You

In addition to placing high value on continuous improvement, collaboration and accountability, you bring:

• Office administration or related professional diploma/designation (required)
• Ability to write and speak English is required, conversational French
• Ability to provide a clear criminal record check with vulnerable sector screening upon hire
• Current First Aid & CPR considered an asset
• Previous experience working in a long-term care setting or with seniors considered an asset

We are searching for a Full Time Concierge / Receptionist to join our Faubourg du Mascaret – Pavillion Landry team based in Moncton, New Brunswick.

Meaningful Benefits

You will be surrounded by supportive and talented team members who make our communities great places to live, work and visit. As an established and respected organization in the healthcare sector, Shannex offers opportunities for growth, development and advancement. And at the end of every day, you will know you’ve made a measured difference in the lives of our residents. Additional benefits include:

• Approximate hourly wage:  $15.60 – $16.10
• Comprehensive health, vision, and dental benefits plan (eligible immediately upon hire) including an Employee and Family Assistance Program
• Life, travel, and other insurances
• Access to virtual healthcare 24/7 for FREE through the group health benefit plan
• RRSP program (5% employer matching)
• Vacation accrual (begins immediately)
• Free onsite parking
• Access to thousands of perks vendors and discounts through our WorkPerks program, including excellent discounts for apparel, restaurants, technology, fitness, travel, and tickets to some of your favorite sports and entertainment events
• Access to continuing education and training through Shannex’s Centre of Excellence
• Opportunities to be part of sector innovation and continuous improvement initiatives
• Recognition and Rewards for service excellence and safety

About the Opportunity

• Answers and transfers telephone inquiries, greets and directs visitors
• Provides routine information and responds to inquiries from residents, visitors, and staff
• Active screening of employees and visitors
• Sorts and distributes incoming and outgoing mail and couriers
• Prepares and distributes forms, reports and other documents to appropriate personnel and departments
• Performs a wide variety of assignments, which are sometimes confidential in nature
• Receives, processes, and records client payments
• Ensures client safety by following and applying all standard operational procedures, safe work practices and training provided

About You

In addition to placing high value on continuous improvement, collaboration and accountability, you bring:

• A high-school diploma or GED
• Excellent computer skills and experience in Microsoft Office Suite
• Previous hospitality/customer service experience an asset; especially with seniors
• Ability to provide a clear criminal record check upon hire
• A friendly and outgoing spirit is a definite asset
• Knowledge of medical terminology considered an asset
• Ability to work during the day and weekends
• A passion for the healthcare sector and/or ensuring seniors have access to quality accommodations, services and care

This is a temporary full-time assignment for one year with potential for extension.

Meaningful Benefits

You will be surrounded by supportive and talented team members who make our communities great places to live, work and visit. As an established and respected organization in the healthcare sector, Shannex offers opportunities for growth, development and advancement. And at the end of every day, you will know you’ve made a measured difference in the lives of our residents. Additional benefits include:
 
• Approximate annual salary range: $43,000 to $45,000
•Comprehensive health, vision, and dental benefits plan (eligible immediately upon hire for part-time & full-time staff) including an Employee and Family Assistance Program
• Life, travel, and other insurances
• Access to virtual healthcare 24/7 for FREE through the group health benefit plan
• RRSP program (5% employer matching)
• Vacation accrual (begins immediately) and travel insurance
• Free onsite parking
• Access to thousands of perks vendors and discounts through our WorkPerks program, including excellent discounts for apparel, restaurants, technology, fitness, travel, and tickets to some of your favorite sports and entertainment events
• Access to continuing education and training through Shannex’s Centre of Excellence
• Opportunities to be part of sector innovation and continuous improvement initiatives
• Recognition and Rewards for service excellence and safety

About the Opportunity

• Developing, implementing and managing all aspects of front office services (including infection control), maintains the system for office supplies and equipment for the facility, and assists to maintain an effective and efficient inventory system for supplies and equipment;
• Providing reception services to clients, families and visitors as required;
• Providing supportive client services e.g. assisting with new client’s orientation, maintaining client files, addressing client account concerns, maintaining client information system and census, fielding and responding to general client inquiries;
• Assists in the management of the continuous quality improvement, quality assurance, risk management and audit activities by assuming responsibility for specific elements of each, including monthly indicator collection and analysis;
• Develops and tracks purchase orders as necessary. Requisitions necessary materials, supplies, and equipment required and maintains control of storage and use;
• Participates in the process of reporting and investigating staff incidents;

About You

In addition to placing high value on continuous improvement, collaboration and accountability, you bring:

• Office administration or related professional diploma/designation (required)
• Ability to write and speak English is required, conversational French
• Ability to provide a clear criminal record check with vulnerable sector screening upon hire
• Current First Aid & CPR considered an asset
• Previous experience working in a long-term care setting or with seniors considered an asset

The Administrative Coordinator supports the business by coordinating the full range of administrative processes at the terminal in order to ensure the timely and accurate delivery of freight to the end customer.   

You will be a positive representative of our organization by demonstrating professionalism, and appropriate urgency. You will work closely with various internal and external contacts to effectively and efficiently respond to customer inquiries and requests. 

How You’ll Help: 

• Provide administrative support to the managers and office staff team and ensure that administrative matters are organized and dealt with in a professional manner. Establish and maintain files and records.  
• Answer phone calls and email enquiries and relay calls and messages to appropriate managers and employees; attend meetings, take notes, and follow up on decisions within area of responsibility 
• Order office supplies and maintain inventory for the terminal 
• Welcome clients; ascertain nature of business and direct clients to appropriate managers and employees 
• Redirect documents intra- and inter-terminal as well as to customers as needed 
• Manifest and arrange appointments via fax, email, and telephone. Call customers regarding appointment change, status, rescheduling, and issues regarding appointment. Schedule driver appointments. Update system with appointment information.  
• Prepare manifests for trucks crossing from Canada to US border and vice versa 
• Verify the weight for all LTL loads, load trailers, ensuring that the number of boxes/ shipments, weight and dangerous goods information is correct and complete 
• Input pick up BOL’s and update POD’s. Upload and edit EDI files. Input skeleton bills into the system ensuring that all critical information is input, enter comments regarding damages, shortages and ensure required signatures are present 
• Track and update system information on shipments for agent delivery. 
• Assist drivers with preliminary paperwork information such a bill of lading, trip envelops and border crossing procedures 
• Broker payroll processing including the inputting of City Drivers payroll in the terminal; confirmation of information provided by brokers and data entry for the terminal; providing brokers with invoice copies; and fielding inquiries as to payroll discrepancies. 
• Reporting: POD reports – following up on PODs Make sure PODs are imaged. Missed appointment report following up with customers if freight not delivering. 
• Mentor and train office staff in procedures and in use of current software 
• Dispatch some night runs/shifts 
• Other related duties as may be required 

Your Skills and Experience: 

• Minimum of secondary education, with preference of post-secondary education (general stream), or a combination of education and experience. 
• Previous Transportation or operational experience is preferred, various roles within transportation would be beneficial. 
• Communication skills - advanced 
• Computer skills – accuracy, MS products, AS400, web based programs 
• Demonstrated customer relationship skills 
• Strong conflict resolution skills 
• Able to work deadlines in high transactional environment 
• Ability to champion business needs in a collaborative manner to colleagues 
• Results focused 

To apply, visit our Careers page at dayross.com.

If you’re chosen for the role, you’ll be asked to provide reference and criminal background checks before employment. You’ll only be contacted if you’re selected for an interview.

Job Summary
This position provides inbound telephone customer support and determines the nature of the call or inquiry. This position communicates with internal/external customers on a daily basis via phone, fax, and email. This position inputs and processes shipments, domestic and international, in accordance with UPS and local government policies.
Responsibilities:
Screens incoming calls.
Keys data accurately within time specific deadlines into UPS systems.
Checks and forwards legal documentation.
Provides administrative support to Management team

Qualifications:
Excellent communication skills
Accurate typing speed of 40+ words per minute
Ability to work in a fast-paced, high-pressure environment
Availability to work flexible shift hours

08/30/2024

Address:

137 Queen Street, 3rd Fl

***This is a 1 year contract and may become potentially permanent***

Supports one or more Investment Advisors (IAs) and IA Team and staff, and branch operations with day-to-day administration and provides exceptional client service to support achievement of business objectives. As this role contributes to the overall success of the Investment Advisors portfolio, you may be entitled to additional discretionary compensation.

• Maintains and organizes client database and client files.
• Develops rapport and instills confidence with the client to develop credibility and promote a positive client experience.
• Follows through on the risk and compliance processes and policies to ensure we safeguard our customers’ assets, maintain their privacy, act in their best interests, and ensure an effectively run branch.
• Protects the Bank's assets and clients’ assets and complies with all regulatory, legal, and ethical requirements.
• Maintains the confidentiality of client and Bank information.
• Completes standardized tasks under supervision.
• Performs initial problem solving within given rules/limits & escalates when required.
• Broader work or accountabilities may be assigned as needed.

Qualifications:

• Post-secondary degree in related field of study desirable.
• Basic knowledge learned on the job.
• Verbal & written communication skills - Basic (in business environment).
• Organization skills - Basic (in business environment).
• Collaboration & team skills - Basic (in business environment).

Please note the base salary for this specific position in Charlottetown, PEI is $ 40,000.00 and this role may be eligible to receive a monthly discretionary bonus.

$31 600,00 - $40 600,00

The Administrative Specialist is responsible for various administrative duties including, but not limited to, Payroll, Agency Payroll, Accessorial Approvals, Terminal Cash, Accounts Payable, and Incomplete Pro reports.

How You'll Help:

• Ensuring all SOP’s and policies/procedures are followed on a daily basis
• Actively working and maintaining detailed progress on various reports, both internal and customer reports, updating POD status and securing documents as required
• Uploading various documents for imaging, progress tracking, etc.
• Entry of hours worked for hourly and/or agency employees
• Updating various records and progress trackers shared across the team
• Maintaining individual and shared email inboxes adhering to regulations set within the team
• Communicating with many different internal teams and external customers for various reasons, including delivery ETA’s, probill status updates, customer billing/payment, pay disputes, etc.
• Learning and assisting with coverage on various team functions as listed above

Your Skills & Experience:

• Highschool diploma or equivalent
• Minimum of one year experience in the transportation industry; preferably related to payables or payroll.
• A suitable combination of education and/or experience may be considered.
• Preference given to those with experience in AS400, TruckMate and Bringg.
• Excellent computer skills including MS Office and the aptitude to learn new software.
• Excellent communication (verbal and written) skills.
• Strong interpersonal and customer service skills.
• Strong analytical and problem-solving skills, particularly with numbers.
• Detail orientated with the ability to work accurately in a high volume, fast paced environment.

The Invoice Quality Administrator has experience and working knowledge in the Input, Rate and Billing functions. Reponsible to review, analyze and update probill information proactively to ensure customer invoices are accurate upon distribution. Must recognize repeat issues in the Invoice Audit, provide feedback and offer corrective solutions to Management.

How You'll Help:

• Review and process transactions within the Invoice Audit Programs for Billing and Rating accuracy
• Validate key Billing data elements effecting the accuracy of the Invoice are correct. Including Shipper, Consignee, Bill To, Pieces, Weight, Terms, Dimensions
• Validate system generated rates; assign appropriate rates based on customer tariff agreements
• Ensure additional services are invoiced accurately according to established tariffs
• Interpret Bill of Lading information and accurately update the AS400 to create and/or revise an existing probill
• Work proactive Invoice Quality Reports to improve overall invoice accuracy, including: US Cube Report, Extreme Length Prepaid/Collect
• Work Invoice Quality Email Boxes – Accessorial Updates, Unrated PROs, R&L Term Changes
• Complete Direct Deposit
• Process transactions from the EDI Audit Queue
• Process Reweigh and Reclasses
• Escalate issues within established guidelines to ensure accurate invoicing
• Investigate and advise of potential Customer Deals and Invoice Audit rules that could be implemented in the AS400 to improve invoice accuracy
• Maintain positive customer relationships, both internally and externally
• Other related duties as may be required

Your Skills & Experience:

• Minimum of secondary education
• Post-secondary education in business administration or related field, an asset
• A suitable combination of education and experience may be considered
• Minimum one year experience in Billing/Rating Departments
• Excellent verbal and written communication skills
• Computer skills – accuracy, MS products including strong Excel skills; AS400 experience, an asset. Must possess the ability to learn new software
• Demonstrated interpersonal and customer relationship skills
• Strong analytical and problem solving skills, particularly numerical
• Detail orientated with the ability to work accurately in a high volume, fast-paced environment.

If you’re chosen for the role, you’ll be asked to provide reference and criminal background checks before employment. You’ll only be contacted if you’re selected for an interview.