All jobs within 50 km around Gatineau in Medical & Healthcare

JOB SUMMARY

Resident Care is responsible for the planning, coordinated development, management and implementation of long term care home nursing and personal care activities, programs, services and initiatives to the residents of a municipal long term care facility. 

In collaboration with the multi-disciplinary team, you provide nursing and personal care to residents, with an emphasis on resident safety and engagement. 

EDUCATION AND EXPERIENCE

Completion of 2 year community college Registered Practical Nurse diploma

Minimum of 6 months of related experience, preferably in a geriatric-gerontology or long-term care setting

CERTIFICATIONS AND LICENCES

KNOWLEDGE

• Basic knowledge of applicable legislation and regulations such as:  Regulated Health Professions Act, Health Care Consent Act, Nursing Act, Mental Health Act, Professional Misconduct and Controlled Act, professional standards, Code of Ethics, practice expectations 
• Infection control guidelines 
• Medication administration standards 
• Nursing documentation standards 
• Principles of verbal and non-verbal communication 
• Transfer and positioning techniques for persons requiring long term care
• General knowledge of computer software applications including word processing and mail applications (e.g.: Word, Outlook)
• Must possess the training, experience and knowledge to organize the work and its performance
• Knowledge of applicable health and safety legislation, including the rights and duties of workers.

COMPETENCIES, SKILLS AND ABILITIES

• Function as an effective team member
• Provide quality care using the knowledge, skills, judgement and attitudes needed to practice safely 
• Administer medications and perform nursing care procedures safely 
• Identify and report changes in resident condition or needs through observation of physical and mental condition/behaviour 
• Coordinate care activities of Unregulated Health Care Providers (Health Care Aides) in an effective manner that promotes quality resident care 
• Organize and prioritize workload 
• Maintain confidentiality and its application to resident records 
• Manage time effectively
• Strong organization skills
• Excellent interpersonal & communication skills
• Tact, initiative, good judgement
• Reliable, adaptable, patient, discrete, flexible
• Competence in medication administration
• Demonstrates respect for resident choice, privacy and confidentiality
• Adaptable to change
• Meets the physical demands of the job

JOB SUMMARY

The mandate of the Health Promotion Service area is to advocate for safe, supportive, healthy community environments through the development of healthy public policy and the delivery of programs associated with Healthy Growth and Development, Chronic Disease Prevention, School Health, Immunization, Dental Health, and for advancing the development of healthy public policy to effect system-wide change that improves the population’s health while addressing inequities in the health of subpopulations in Ottawa.

You provide dental public health services as mandated under the Health Protection and Promotion Act and its regulations. You also perform clinical dental hygiene duties for patients at City of Ottawa dental clinics.

EDUCATION AND EXPERIENCE

Completion of 2 year diploma program in Dental Hygiene.

Less than 1 year of experience required, preferably working in a private dental practice or public health environment.

CERTIFICATIONS AND LICENCES

KNOWLEDGE

• The theory and practice of dental hygiene
• Principles of prevention of dental diseases
• Sterilization techniques
• Determinants of Health
• Teaching and motivational techniques
• Socially funded Dental Programs (Ontario Works, CINOT, Children’s Aid Society, Ontario Disability Support Program, Low Income Dental Plan etc.)

COMPETENCIES, SKILLS AND ABILITIES

• Perform the legislated duties of a dental hygienist with an acceptable degree of quantity and quality in a safe and effective manner.
• Maintains records in accordance with policy and procedures.
• Responds to and refers enquiries appropriately.
• Deals effectively with various school and community based staff, children and their parents/guardians and dental professionals.
• Ability to plan yearly screenings and organize schedule.
• Deals effectively with multicultural groups and individuals
• Effective interpersonal relationships with public and coworkers
• Adaptability and flexibility
• Punctuality and reliability
• Maturity and good judgement
• Self motivated and shows initiative
• Ability to communicate with a multicultural client group
• Tact discretion, professionalism and enthusiasm

JOB SUMMARY

The mandate of the Health Promotion Service area is to advocate for safe, supportive, healthy community environments through the development of healthy public policy and the delivery of programs associated with Healthy Growth and Development, Chronic Disease Prevention, School Health, Immunization, Dental Health, and for advancing the development of healthy public policy to effect system-wide change that improves the population’s health while addressing inequities in the health of subpopulations in Ottawa.
 
You:

• provide dental services to the community by performing all phases of general dentistry, including diagnostic, preventive, restorative, oral surgery, periodontics, prosthodontics, endodontics and minor orthodontics in accordance with the rules and regulations for standards of care set forth by the Royal College of Dental Surgeons of Ontario (RCDSO);
• provide the above dental services in a time efficient manner while maintaining quality of service;
• supervise the day-to-day administration of the dental clinic operations and dental clinic staff in accordance with Ottawa Public Health (OPH) policies and procedures;
• participate in clinic staff assignments and responsibilities; 
• collaborate with other health care providers as required to provide necessary dental care;
• provide referral of patients to other health care providers as required;
• actively engage patients/parents to improve oral health habits and enable them to achieve optimal oral health;
• maintain adequate patient records and documentation of patient care in accordance with standards set forth by the RCDSO and OPH policies and procedures; and
• collect, use and disclose any and all patient information only as necessary for the provision of services under this Agreement and comply with the privacy requirements of the Personal Health Information Protection Act, 2004, S.O. 2004, c. 3, Sched. A.
   

EDUCATION AND EXPERIENCE

Doctor of Dental Surgery

CERTIFICATIONS AND LICENCES

KNOWLEDGE

• Up-to-date knowledge and ability to provide emergency medical care to patients receiving dental services at the OPH dental clinic; 
• Up-to-date knowledge of the Royal College of Dental Surgeons of Ontario’s standards of practice, guidelines, practice advisories and other publications;
• Up-to-date knowledge of current issues and technical advances in the field of dentistry;
• Thorough knowledge of all dental benefit programs administered by the OPH Dental Health Program;
• Be familiar with all policies and procedures as outlined in the OPH Dental Health Program manual;  
• Must be familiar with applicable health and safety legislation, have knowledge of any potential or actual danger to health or safety in the workplace, and have knowledge of appropriate actions to be taken in order to ensure the health and safety of staff in accordance with applicable legislation and City policies and procedures.
   

COMPETENCIES, SKILLS AND ABILITIES

Leadership Competencies 
The key competencies that describe the skills and behaviours expected to be demonstrated by managers and supervisors at the City of Ottawa are available on Ozone. The seven Leadership Competencies, which align with Servant Leadership, are: 
 

• Strategic Leadership - Sets/implements the strategic direction, understands internal and external trends, the political sensitivities of the organization and applies this knowledge to support the long-term vision and success of the City 
• Demonstrates Business Sense – Understands the impact of decisions on the business and the ability to strive to improve business performance; requires an awareness of business issues, processes and outcomes as they impact the community, the City’s reputation and strategic direction 
• Builds Collaborative Relationships - Proactively communicates, builds and utilizes professional relationships and partnerships with all internal and external stakeholders 
• Fosters Innovation and Change - Develops an environment that embraces innovation and efficiently integrates change into the organization 
• Engages Employees - Leads, coaches, mentors and develops an engaged, diverse workforce of individuals and teams, where work is performed in a safe, respectful environment and successes are recognized and celebrated regularly 
• Delivers Results - Creates effective plans and performance measures, holds themselves and others accountable for measurable, high quality, timely and cost-effective results 
• Client-centric Focus - Serves the client interest through focusing individual, team and organization effort on identifying and meeting key and diverse client needs (the term “client” includes both internal and external clients) 
   

JOB SUMMARY

Parks, Recreation & Cultural Services is responsible for the day-to-day operation of facilities and service delivery for recreation venues and programs, parks & recreation policies, and programs for cultural services. Ensures the operations, processes and services are customer-centric and efficient. The units deliver community recreation programs through geographically aligned areas across the City, aquatic, sport and physical activity programming for all ages, as well as programming to address the needs of individuals with disabilities and population segments who may experience barriers to access recreation services.

You are responsible for all aspects of nursing care required by participants in any one of the Inclusive Recreation programs or regular recreation programs (Spirit, Variety EAST, etc.).

EDUCATION AND EXPERIENCE

Completion of 4 year B.Sc.N. degree or 2-3 year RN diploma or RPN diploma and proof of current license required and also Member of the Ontario College of Nurses

Minimum of 3-5 years of related experience in Special Needs/Pediatric/Rehab/Community with current technical/practical nursing skills

CERTIFICATIONS AND LICENCES

KNOWLEDGE

• Standard nursing practices
• Legislation protecting special needs client, populations
• Client care
• Health and Safety legislation, policies and procedures
• City of Ottawa and Parks & Recreation Policies and Procedures

COMPETENCIES, SKILLS AND ABILITIES

• Specialized technical/medical interventions
• Creative
• Sound judgement
• Leadership skills
• Reliable
• Dependable
• Flexible
• Good Clinical skills

JOB SUMMARY

The mandate of the Health Promotion Service area is to advocate for safe, supportive, healthy community environments through the development of healthy public policy and the delivery of programs associated with Healthy Growth and Development, Chronic Disease Prevention, School Health, Immunization, Dental Health, and for advancing the development of healthy public policy to effect system-wide change that improves the population’s health while addressing inequities in the health of subpopulations in Ottawa.
 
You:

• provide dental services to the community by performing all phases of general dentistry, including diagnostic, preventive, restorative, oral surgery, periodontics, prosthodontics, endodontics and minor orthodontics in accordance with the rules and regulations for standards of care set forth by the Royal College of Dental Surgeons of Ontario (RCDSO);
• provide the above dental services in a time efficient manner while maintaining quality of service;
• supervise the day-to-day administration of the dental clinic operations and dental clinic staff in accordance with Ottawa Public Health (OPH) policies and procedures;
• participate in clinic staff assignments and responsibilities; 
• collaborate with other health care providers as required to provide necessary dental care;
• provide referral of patients to other health care providers as required;
• actively engage patients/parents to improve oral health habits and enable them to achieve optimal oral health;
• maintain adequate patient records and documentation of patient care in accordance with standards set forth by the RCDSO and OPH policies and procedures; and
• collect, use and disclose any and all patient information only as necessary for the provision of services under this Agreement and comply with the privacy requirements of the Personal Health Information Protection Act, 2004, S.O. 2004, c. 3, Sched. A.
   

EDUCATION AND EXPERIENCE

Doctor of Dental Surgery

CERTIFICATIONS AND LICENCES

KNOWLEDGE

• Up-to-date knowledge and ability to provide emergency medical care to patients receiving dental services at the OPH dental clinic; 
• Up-to-date knowledge of the Royal College of Dental Surgeons of Ontario’s standards of practice, guidelines, practice advisories and other publications;
• Up-to-date knowledge of current issues and technical advances in the field of dentistry;
• Thorough knowledge of all dental benefit programs administered by the OPH Dental Health Program;
• Be familiar with all policies and procedures as outlined in the OPH Dental Health Program manual;  
• Must be familiar with applicable health and safety legislation, have knowledge of any potential or actual danger to health or safety in the workplace, and have knowledge of appropriate actions to be taken in order to ensure the health and safety of staff in accordance with applicable legislation and City policies and procedures.
   

COMPETENCIES, SKILLS AND ABILITIES

Leadership Competencies 
The key competencies that describe the skills and behaviours expected to be demonstrated by managers and supervisors at the City of Ottawa are available on Ozone. The seven Leadership Competencies, which align with Servant Leadership, are: 
 

• Strategic Leadership - Sets/implements the strategic direction, understands internal and external trends, the political sensitivities of the organization and applies this knowledge to support the long-term vision and success of the City 
• Demonstrates Business Sense – Understands the impact of decisions on the business and the ability to strive to improve business performance; requires an awareness of business issues, processes and outcomes as they impact the community, the City’s reputation and strategic direction 
• Builds Collaborative Relationships - Proactively communicates, builds and utilizes professional relationships and partnerships with all internal and external stakeholders 
• Fosters Innovation and Change - Develops an environment that embraces innovation and efficiently integrates change into the organization 
• Engages Employees - Leads, coaches, mentors and develops an engaged, diverse workforce of individuals and teams, where work is performed in a safe, respectful environment and successes are recognized and celebrated regularly 
• Delivers Results - Creates effective plans and performance measures, holds themselves and others accountable for measurable, high quality, timely and cost-effective results 
• Client-centric Focus - Serves the client interest through focusing individual, team and organization effort on identifying and meeting key and diverse client needs (the term “client” includes both internal and external clients) 
   

JOB SUMMARY

Resident Care is responsible for the planning, coordinated development, management and implementation of long term care home nursing and personal care activities, programs, services and initiatives to the residents of a municipal long term care facility. 

In collaboration with the multi-disciplinary team, you provide nursing and personal care to residents, with an emphasis on resident safety and engagement. 

EDUCATION AND EXPERIENCE

Completion of 2 year community college Registered Practical Nurse diploma

Minimum of 6 months of related experience, preferably in a geriatric-gerontology or long-term care setting

CERTIFICATIONS AND LICENCES

KNOWLEDGE

• Basic knowledge of applicable legislation and regulations such as:  Regulated Health Professions Act, Health Care Consent Act, Nursing Act, Mental Health Act, Professional Misconduct and Controlled Act, professional standards, Code of Ethics, practice expectations 
• Infection control guidelines 
• Medication administration standards 
• Nursing documentation standards 
• Principles of verbal and non-verbal communication 
• Transfer and positioning techniques for persons requiring long term care
• General knowledge of computer software applications including word processing and mail applications (e.g.: Word, Outlook)
• Must possess the training, experience and knowledge to organize the work and its performance
• Knowledge of applicable health and safety legislation, including the rights and duties of workers.

COMPETENCIES, SKILLS AND ABILITIES

• Function as an effective team member
• Provide quality care using the knowledge, skills, judgement and attitudes needed to practice safely 
• Administer medications and perform nursing care procedures safely 
• Identify and report changes in resident condition or needs through observation of physical and mental condition/behaviour 
• Coordinate care activities of Unregulated Health Care Providers (Health Care Aides) in an effective manner that promotes quality resident care 
• Organize and prioritize workload 
• Maintain confidentiality and its application to resident records 
• Manage time effectively
• Strong organization skills
• Excellent interpersonal & communication skills
• Tact, initiative, good judgement
• Reliable, adaptable, patient, discrete, flexible
• Competence in medication administration
• Demonstrates respect for resident choice, privacy and confidentiality
• Adaptable to change
• Meets the physical demands of the job

JOB SUMMARY

The mandate of Long Term Care Services is to provide resident care based on the needs of individuals, as determined by medical, nursing, functional and psychosocial assessments, and on each resident’s expressed needs. The care provided in each Home includes specialized, restorative, supportive and palliative care for persons with dementia, disabilities and health problems who cannot live independently in their homes, and whose needs cannot be met in the community.

You are responsible for the delivery of quality, holistic, resident care through the administration and supervision of the Nursing Program and staff in a designated area, with an emphasis on resident safety and engagement.

EDUCATION AND EXPERIENCE

Completion of 4 year university degree in Nursing (BScN)

Minimum of 1 to 2 years of related experience, preferably in a geriatric-gerontology or long term care setting

Post-basic preparation in gerontology is desirable

Membership in Registered Nurses Association of Ontario (RNAO) is desirable

Canadian Gerontological Certification from Canadian Nurses’ Association is desirable

CERTIFICATIONS AND LICENCES

KNOWLEDGE

• Scope and purpose of gerontological nursing and functions/activities related to the nursing process
• Age related changes
• Ethical dilemmas and considerations
• Management of common chronic problems
• Specific needs of the older person and of cognitively impaired older person:
• Basic physiological needs (nutrition, elimination, hygiene, skin integrity, sleep & rest, sensory perception)
• Dementia care
• Safety and security needs
• Challenging behaviours
• Basic psychosocial needs (self-esteem, actualization, advocacy, support network, relationships with families)
• Infection control guidelines for RN’s and RPN’s
• Nursing documentation standards including Resident Assessment Instrument RAI-MDS
• Principles of rehabilitation and activation in care of the older persons or adults requiring long term care
• Pharmacology and medication use
• Medication administration standards
• Nursing goals: promotion, prevention, maintenance, rehabilitation, palliation
• Transfer and positioning techniques of persons requiring long term care
• Basic knowledge of applicable legislation and regulations such as: Regulated Health Professions Act, Health Care Consent Act, Nursing Act, Mental Health Act, Professional Misconduct and Controlled Act, Professional standards, Code of Ethics
• Principles of verbal and non-verbal communication
• Labour relations and collective agreements.
• Must be familiar with all applicable health and safety legislation, have knowledge of any potential or actual danger to health or safety in the work place, and have knowledge of appropriate actions to be taken in order to ensure the health and safety of staff in accordance with applicable legislation and City policies and procedures.

COMPETENCIES, SKILLS AND ABILITIES

Core Behaviours
Core behaviours define the City's expectations of the behaviours employees should demonstrate in performing their work.  They are reflective of the City's culture and values and guide all our present and future activities.  Every employee is encouraged to learn, embody, and demonstrate these core behaviours.

Review the Core Behaviours.

Leadership Competencies
The City has defined key competencies that leaders are expected to embody and demonstrate to successfully move the organization towards achieving its strategic objectives and create an organizational culture that supports and empowers employees to excel, grow and reach their full potential. These leadership competencies and associated behaviours are expected to be demonstrated by leaders at all levels of the organization. 

Review the Leadership Competencies. 

JOB SUMMARY

Parks, Recreation & Cultural Services is responsible for the day-to-day operation of facilities and service delivery for recreation venues and programs, parks & recreation policies, and programs for cultural services. Ensures the operations, processes and services are customer-centric and efficient. The units deliver community recreation programs through geographically aligned areas across the City, aquatic, sport and physical activity programming for all ages, as well as programming to address the needs of individuals with disabilities and population segments who may experience barriers to access recreation services.

You are responsible for all aspects of nursing care required by participants in any one of the Inclusive Recreation programs or regular recreation programs (Spirit, Variety EAST, etc.).

EDUCATION AND EXPERIENCE

Completion of 4 year B.Sc.N. degree or 2-3 year RN diploma or RPN diploma and proof of current license required and also Member of the Ontario College of Nurses

Minimum of 3-5 years of related experience in Special Needs/Pediatric/Rehab/Community with current technical/practical nursing skills

CERTIFICATIONS AND LICENCES

KNOWLEDGE

• Standard nursing practices
• Legislation protecting special needs client, populations
• Client care
• Health and Safety legislation, policies and procedures
• City of Ottawa and Parks & Recreation Policies and Procedures

COMPETENCIES, SKILLS AND ABILITIES

• Specialized technical/medical interventions
• Creative
• Sound judgement
• Leadership skills
• Reliable
• Dependable
• Flexible
• Good Clinical skills

JOB SUMMARY

The mandate of Long Term Care Services is to provide resident care based on the needs of individuals, as determined by medical, nursing, functional and psychosocial assessments, and on each resident’s expressed needs. The care provided in each Home includes specialized, restorative, supportive and palliative care for persons with dementia, disabilities and health problems who cannot live independently in their homes, and whose needs cannot be met in the community.

You are responsible for the delivery of quality, holistic, resident care through the administration and supervision of the Nursing Program and staff in a designated area, with an emphasis on resident safety and engagement.

EDUCATION AND EXPERIENCE

Completion of 4 year university degree in Nursing (BScN)

Minimum of 1 to 2 years of related experience, preferably in a geriatric-gerontology or long term care setting

Post-basic preparation in gerontology is desirable

Membership in Registered Nurses Association of Ontario (RNAO) is desirable

Canadian Gerontological Certification from Canadian Nurses’ Association is desirable

CERTIFICATIONS AND LICENCES

KNOWLEDGE

• Scope and purpose of gerontological nursing and functions/activities related to the nursing process
• Age related changes
• Ethical dilemmas and considerations
• Management of common chronic problems
• Specific needs of the older person and of cognitively impaired older person:
• Basic physiological needs (nutrition, elimination, hygiene, skin integrity, sleep & rest, sensory perception)
• Dementia care
• Safety and security needs
• Challenging behaviours
• Basic psychosocial needs (self-esteem, actualization, advocacy, support network, relationships with families)
• Infection control guidelines for RN’s and RPN’s
• Nursing documentation standards including Resident Assessment Instrument RAI-MDS
• Principles of rehabilitation and activation in care of the older persons or adults requiring long term care
• Pharmacology and medication use
• Medication administration standards
• Nursing goals: promotion, prevention, maintenance, rehabilitation, palliation
• Transfer and positioning techniques of persons requiring long term care
• Basic knowledge of applicable legislation and regulations such as: Regulated Health Professions Act, Health Care Consent Act, Nursing Act, Mental Health Act, Professional Misconduct and Controlled Act, Professional standards, Code of Ethics
• Principles of verbal and non-verbal communication
• Labour relations and collective agreements.
• Must be familiar with all applicable health and safety legislation, have knowledge of any potential or actual danger to health or safety in the work place, and have knowledge of appropriate actions to be taken in order to ensure the health and safety of staff in accordance with applicable legislation and City policies and procedures.

COMPETENCIES, SKILLS AND ABILITIES

Core Behaviours
Core behaviours define the City's expectations of the behaviours employees should demonstrate in performing their work.  They are reflective of the City's culture and values and guide all our present and future activities.  Every employee is encouraged to learn, embody, and demonstrate these core behaviours.

Review the Core Behaviours.

Leadership Competencies
The City has defined key competencies that leaders are expected to embody and demonstrate to successfully move the organization towards achieving its strategic objectives and create an organizational culture that supports and empowers employees to excel, grow and reach their full potential. These leadership competencies and associated behaviours are expected to be demonstrated by leaders at all levels of the organization. 

Review the Leadership Competencies. 

JOB SUMMARY

The mandate of the Health Promotion Service area is to advocate for safe, supportive, healthy community environments through the development of healthy public policy and the delivery of programs associated with Healthy Growth and Development, Chronic Disease Prevention, School Health, Immunization, Dental Health, and for advancing the development of healthy public policy to effect system-wide change that improves the population’s health while addressing inequities in the health of subpopulations in Ottawa.

You provide dental public health services as mandated under the Health Protection and Promotion Act and its regulations. You also perform clinical dental hygiene duties for patients at City of Ottawa dental clinics.

EDUCATION AND EXPERIENCE

Completion of 2 year diploma program in Dental Hygiene.

Less than 1 year of experience required, preferably working in a private dental practice or public health environment.

CERTIFICATIONS AND LICENCES

KNOWLEDGE

• The theory and practice of dental hygiene
• Principles of prevention of dental diseases
• Sterilization techniques
• Determinants of Health
• Teaching and motivational techniques
• Socially funded Dental Programs (Ontario Works, CINOT, Children’s Aid Society, Ontario Disability Support Program, Low Income Dental Plan etc.)

COMPETENCIES, SKILLS AND ABILITIES

• Perform the legislated duties of a dental hygienist with an acceptable degree of quantity and quality in a safe and effective manner.
• Maintains records in accordance with policy and procedures.
• Responds to and refers enquiries appropriately.
• Deals effectively with various school and community based staff, children and their parents/guardians and dental professionals.
• Ability to plan yearly screenings and organize schedule.
• Deals effectively with multicultural groups and individuals
• Effective interpersonal relationships with public and coworkers
• Adaptability and flexibility
• Punctuality and reliability
• Maturity and good judgement
• Self motivated and shows initiative
• Ability to communicate with a multicultural client group
• Tact discretion, professionalism and enthusiasm

JOB SUMMARY

Resident Care is responsible for the planning, coordinated development, management and implementation of long term care home nursing and personal care activities, programs, services and initiatives to the residents of a municipal long term care facility. 

In collaboration with the multi-disciplinary team, you provide nursing and personal care to residents, with an emphasis on resident safety and engagement. 

EDUCATION AND EXPERIENCE

Completion of 2 year community college Registered Practical Nurse diploma

Minimum of 6 months of related experience, preferably in a geriatric-gerontology or long-term care setting

CERTIFICATIONS AND LICENCES

KNOWLEDGE

• Basic knowledge of applicable legislation and regulations such as:  Regulated Health Professions Act, Health Care Consent Act, Nursing Act, Mental Health Act, Professional Misconduct and Controlled Act, professional standards, Code of Ethics, practice expectations 
• Infection control guidelines 
• Medication administration standards 
• Nursing documentation standards 
• Principles of verbal and non-verbal communication 
• Transfer and positioning techniques for persons requiring long term care
• General knowledge of computer software applications including word processing and mail applications (e.g.: Word, Outlook)
• Must possess the training, experience and knowledge to organize the work and its performance
• Knowledge of applicable health and safety legislation, including the rights and duties of workers.

COMPETENCIES, SKILLS AND ABILITIES

• Function as an effective team member
• Provide quality care using the knowledge, skills, judgement and attitudes needed to practice safely 
• Administer medications and perform nursing care procedures safely 
• Identify and report changes in resident condition or needs through observation of physical and mental condition/behaviour 
• Coordinate care activities of Unregulated Health Care Providers (Health Care Aides) in an effective manner that promotes quality resident care 
• Organize and prioritize workload 
• Maintain confidentiality and its application to resident records 
• Manage time effectively
• Strong organization skills
• Excellent interpersonal & communication skills
• Tact, initiative, good judgement
• Reliable, adaptable, patient, discrete, flexible
• Competence in medication administration
• Demonstrates respect for resident choice, privacy and confidentiality
• Adaptable to change
• Meets the physical demands of the job