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Day & Ross Inc.

From a single truckload of potatoes in the 1950s to a fleet of thousands, Day & Ross has grown to become one of the largest transportation and logistics providers in North America. With over 7,500 team members on and off the road in the US and Canada, we offer a diversified portfolio of freight and delivery solutions, including LTL, Truckload, Residential, Dedicated Fleet Solutions, and Logistics. We believe our people are our greatest strength. For over a decade, weve been recognized as one of Canadas Best Managed Companies. Weve also been named a Top Company for Women to Work for in Transportation since 2018. Our recognition reflects the family values we share with our parent company, McCain Foods Limited.

3 Jobs Found

Dispatcher Full-time Job

Day & Ross Inc.

Transportation & Logistics   Surrey
Job Details

The Dispatcher is responsible for dispatching units to pick up and deliver freight, monitor the performance of drivers and ensure customer timelines are adhered to. Part of this job is on efficient utilization, management and performance of our trailer bank Refers, Dry Vans and Long Combination Vehicles allowing the company to efficiently move optimized loads and achieve on-time service to all customers and terminals.

How You’ll Help: 

  • Arrange for daily deliveries, assign pick up requests, and entre orders in the computer
  • Set up appointment freight, manifest shipments, coordinate ETA's with Central, check for expedited shipments and enter missed pick-ups
  • Answer phones and take pick-up requests
  • Perform a dock and yard check to ensure freight is not missed and trucks are on schedule
  • Coordinate drivers to come back for second round of deliveries, manifest skeleton and make linehaul orders
  • Coordinate local P&D requirements
  • Track lumpers hours and review requirements
  • Monitor driver performance and report finding to manager
  • Identify areas for improvement and efficiencies
  • Other related duties as may be required

Your Skills and Experience: 

  • Minimum of secondary education, with preference of post-secondary education (Supply Chain or Logistics Management, or a combination of education and experience
  • Previous Transportation or operational experience is preferred, various roles within transportation would be beneficial. New graduates or current students are welcome. 
    • Communication skills - advanced
    • Computer skills – accuracy, MS products, AS400, web based programs
    • Demonstrated customer relationship skills
    • Able to work deadlines in high transactional environment
    • Ability to champion business needs in a collaborative manner to colleagues
    • Strong sense of urgency and ability to respond to demands in a calm manner.
    • Exceptional interpersonal and leadership skills to manage demands and resolve issues with drivers, co-workers, etc.
    • Ability to work independently; a self-starter
    • Strong problem solving skills with the ability to implement proactive solutions to support operational demands and efficiencies. 
    • Ability to work a flexible work schedule
    • Results focused

Dispatcher

Day & Ross Inc.
Surrey
  Transportation & Logistics Full-time
The Dispatcher is responsible for dispatching units to pick up and deliver freight, monitor the performance of drivers and ensure customer timelines are adhered to. Part of this jo...
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Jun 30th, 2025 at 19:07

Bilingual Customer Care Representative Full-time Job

Day & Ross Inc.

Customer Service   Winnipeg
Job Details

Bilingual Customer Care Representative
Full-time, 90% remote.
Monday to Friday / 6:00 a.m. - 7:30 p.m. (Alternating shifts). 
Winnipeg, MB.

This position offers the ability to work from home, with flexible shift schedules.  The successful candidate must have access to high-speed internet.

How You’ll Help

  • Respond to customer inquiries, issues, and concerns with professionalism and empathy.
  • Deliver exceptional service in every interaction, ensuring a positive experience.
  • Leverage our tools and systems to support efficient and effective service.
  • Communicate clearly and confidently about our services, processes, and policies.
  • Resolve issues promptly and ensure customer satisfaction.
  • Escalate complex or unresolved concerns to the appropriate team or leader as needed.

Your Skills & Experience:

  • Bilingual in English and French (written and verbal).
  • High school diploma required; post-secondary education in business or a related field is an asset.
  • At least 1 year of experience in a customer service or call center role.
  • Familiarity with Salesforce or other customer relationship management (CRM) systems — an asset.
  • Experience using TruckMate systems is an asset.
  • A background in transportation or logistics is a strong advantage.
  • Proficiency with Microsoft Office Suite (Word, Excel, Outlook, etc.).
  • Proven ability to work independently, stay organized, and manage time effectively.
  • Strong attention to detail with excellent communication and interpersonal skills.
  • Must reside in Manitoba and have reliable access to high-speed internet.

Bilingual Customer Care Representative

Day & Ross Inc.
Winnipeg
  Customer Service Full-time
Bilingual Customer Care Representative Full-time, 90% remote. Monday to Friday / 6:00 a.m. - 7:30 p.m. (Alternating shifts).  Winnipeg, MB. This position offers the ability to work...
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Jun 30th, 2025 at 19:06

Dock Worker Full-time Job

Day & Ross Inc.

Maintenance & Repair   Regina
Job Details

At Day & Ross, our dock team is an important part of our business. As a Dock Worker, you’ll help us handle inbound and outbound customer freight and protect it from damage. You'll also help us keep a safe and clean work environment on the dock.

How You’ll Help: 

  • Handle big and bulky freight on the dock, both on and off a forklift.
  • Follow TDG, WHMIS, and company policies, as well as any customer requirements.
  • Pay attention to the details. Receive and ship freight accurately and efficiently.
  • Other duties as required.

Your Skills & Experience: 

  • High school diploma or GED
  • Previous transportation or dock experience is preferred
  • Willingness and ability to lift up to 75 lbs. 
  • Ability to work efficiently with little to no supervision 

Perks & Benefits:

  • A company-matched pension plan
  • Benefits and extended health care, including medical and dental
  • Career growth opportunities
  • Safety-focused workplace

This role includes physical labour (bending, crouching, etc.), loud machines, and operating a forklift in a busy area.

To apply, visit our Careers page at dayross.com.

If you’re chosen for the role, you’ll be asked to provide reference and criminal background checks before employment. You’ll only be contacted if you’re selected for an interview. 

Dock Worker

Day & Ross Inc.
Regina
  Maintenance & Repair Full-time
At Day & Ross, our dock team is an important part of our business. As a Dock Worker, you’ll help us handle inbound and outbound customer freight and protect it from damage. You...
Learn More
Jun 30th, 2025 at 19:04