img
Rogers Communications Inc. is a Canadian communications and media company operating primarily in the fields of wireless communications, cable television, telephony and Internet, with significant additional telecommunications and mass media assets. Rogers has its headquarters in Toronto, Ontario.[6] The company traces its origins to 1914, when Edward S. Rogers Sr. founded Rogers Vacuum Tube Company to sell battery-less radios, although this present enterprise dates to 1960, when Ted Rogers and a partner acquired the CHFI-FM radio station;[7] they then became part-owners of a group that established the CFTO television station.[8]

9 Jobs Found

Sales Associate Full-time Job

Rogers Communications Inc.

Sales & Retail   Corner Brook
Job Details

Our branded retail team is at the heart of our success. We represent the welcoming spirit of our company. Our retail teams are outgoing and approachable individuals who understand how our products and services fit into everyday life, and we’re excited to show customers how that technology can enhance and simplify their lives. We deliver a seamless experience, value expertise, dedication, and commitment to doing what’s right for our customers needs, every time.

 

At Rogers, we believe in fostering an environment that inspires personal growth, building careers, and creating an inclusive future for everyone.  If you’re passionate about technology, enjoy connecting with people, and thrive in a supportive team environment, consider exploring the following opportunity!

 

As a Sales Associate, you can expect to:

 

  • Enhance the retail experience in our stores, by providing best in class service and value-added solutions to our customers
  • Promote Rogers & Fido brands, including Rogers Mastercard 
  • Engage and grow your customer base with personalized communication and outreach to customers via phone calls and business text messaging
  • Participate in community events and outreach efforts to support local small businesses.
  • Operate with a creative spirit that can adapt to an ever-changing environment while enjoying the thrill of hitting sales goals

 

What’s in it for you:

 

  • Competitive compensation plus commissions
  • One of the best flex health benefits, RRSP, TFSA and Pension plans in Canada
  • Mental Health and Support benefits- 100% coverage
  • Employee and Family Assistance Program benefits
  • Employee discounts that can offer up to 50% off our Rogers & Fido products and services
  • A commitment to fostering an inclusive and diverse workplace where all our team members can bring their whole selves to work
  • A flexible schedule, including evenings & weekends (Min 20 hours/week)
  • Career growth and development opportunities

 

 

What we’re looking for:

 

  • You are great with people and are passionate about delivering an exceptional customer experience
  • You love being part of a team and are a great collaborator
  • You are excited and inspired by technology
  • You meet the minimum age of majority in your province

 

After you apply, watch your email

Candidates will be required to complete an online assessment as a next step.  If you are selected to move forward in the process, our recruitment team will reach out to you discuss the position further. 

 

 

 

To protect our people, brand and assets, a pre-employment background check will be conducted. As part of our selection process, all candidates must clear a criminal/credit background check and ID verification. Previous employment verification may be required depending on the role.

 

Schedule: Full time
Shift: Variable
Length of Contract: Not Applicable (Regular Position)
Work Location: 4 Mt. Berndard Ave. (5145), Corner Brook, NL
Travel Requirements: Up to 100%
Posting Category/Function: Retail (In Store / Hourly) & Sales and Service
Requisition ID: 225484

Sales Associate

Rogers Communications Inc.
Corner Brook
  Sales & Retail Full-time
Our branded retail team is at the heart of our success. We represent the welcoming spirit of our company. Our retail teams are outgoing and approachable individuals who understand...
Learn More
Dec 3rd, 2024 at 14:56

Account Executive Full-time Job

Rogers Communications Inc.

Administrative Jobs   Brampton
Job Details

Our company was built on the dream of a pioneering entrepreneur, and that spirit continues to empower our work with businesses across Canada today. The Rogers Business team helps organizations of all sizes adapt, scale, and win with network services and other innovative technology solutions that are reliable, secure, and scalable. These solutions are built to allow businesses to operate more efficiently, reduce costs and improve productivity and collaboration. We are looking for team members who have a passion for delivering industry-leading value to customers and businesses in the communities where we live and work, so come build a rewarding career at Rogers and be a driving force behind our success story!

 

This position is responsible for driving new business within an assigned Commercial Account base and prospect territory in the GTA area.  By effectively partnering with clients, the Account Executive will provide effective business solutions through innovative and strategic planning. 


What you’ll do:

  • Use innovative selling techniques and knowledge of the client to grow business within a base of prospect accounts leveraging the full suite of Rogers Wireless, Wireline and Data Centre products and services.

  • Initiate and build relationships with C-level and other key senior stakeholders within prospect accounts.  Leverage any and all of Rogers assets and relationships to develop relationships and uncover business opportunities.

  • Develop extensive account and relationship growth strategies to gain insider status towards growing new business within prospect accounts.

  • Partner with key internal stakeholders to develop a customized value proposition to meet needs of prospects and work within Rogers to overcome barriers to sale.

  • Generate targeted, custom pricing proposals and quarterback internal business case process to ensure opportunities are fully considered by Rogers stakeholders at all levels.

  • Meet and exceed assigned sales targets as well and key milestones in the account plan.

  • Actively participate in regular sales meetings and demonstrate leadership by transferring key learning’s to the rest of the Commercial Segment Acquisition team.

 

What you will bring:

  • Minimum 5-10 years experience in Wireless/Wireline/Data Centre and/or telecom industry, with proven success driving new business sales in the Medium to Large corporate accounts arena.

  • Demonstrated ability to develop and grow c-suite and other senior level relationships within key clients.

  • Proven track record of meeting and exceeding assigned sales quotas selling into prospect accounts.

  • Solid understanding of wireless, data and telecom products and services.

  • Excellent presentation and communication skills.

  • Strong account planning skills.

  • An innovative thinker with skill in generating solutions that meet customer needs.

  • Self-starter with ability to adapt to a fast-paced, changing work environment.

  • Computer proficient in Microsoft Word, Excel, PowerPoint.

  • University Degree in Business Administration or a related field preferred.

  • Valid driver's license and access to a reliable vehicle is a must.

  • Comfortable with daily travel (GTA area).

 

What’s in it for you:

We believe in investing in our people and helping them reach their potential as valuable members of our team. As part of our team, you’ll have access to a wide range of incredible resources, growth opportunities, discounts, and perks, including:

  • Competitive salary & annual bonus
  • Competitive & flexible health and dental benefits, pension plan, RRSP, TFSA, and Stock matching programs
  • Discounts: Enjoy up to 50% off Rogers Services and Blue Jays Tickets, 25% off TSC items, and a 20% discount on all wireless accessories sold in Rogers stores
  • Paid time off for volunteering
  • Company matching contributions to charities you support
  • Growth & Development Opportunities:
    • Self-driven career development programs (E.g. MyPath program)
    • Rogers First: priority in applying to internal roles of interest
  • Wellness Programs:
    • Homewood employee & family assistance program
    • Cognitive Behavioural Therapy (CBT) & Virtual therapy sessions
    • Low or no-cost fitness membership with access to virtual classes
  • Our commitment to the environment and diversity:
    • Work for an organization committed to environmental protection
    • Strong commitment to diversity and inclusion with employee resource groups supporting equity-deserving groups including groups representing People of Colour, 2SLGBTQIA+, Indigenous Peoples, Persons with Disabilities and Women. We all bring something different, and we know what makes us different makes us great.

 

This is a hybrid work position and will require you to be in office three days per week. You can choose which days in office work best for you!

 

If you are selected to move forward in the recruitment process, here is what you can expect:

  • 15-minute phone screen with your recruiter, 1-hour virtual interview with Hiring Manager, 30-minute final round virtual interview with Director of the team. Best of luck!

To protect our people, brand and assets, a pre-employment background check will be conducted. As part of our selection process, all candidates must clear a criminal background check. Additionally, a credit check and drivers abstract may be required depending on the role.

 

Schedule: Full time
Shift: Day
Length of Contract: Not Applicable (Regular Position)
Work Location: 8200 Dixie Rd (341), Brampton, ON
Travel Requirements: Up to 75%
Posting Category/Function: Sales & Account Management
Requisition ID: 317223

Account Executive

Rogers Communications Inc.
Brampton
  Administrative Jobs Full-time
Our company was built on the dream of a pioneering entrepreneur, and that spirit continues to empower our work with businesses across Canada today. The Rogers Business team helps o...
Learn More
Dec 3rd, 2024 at 14:52

Sales Associate Part-time Job

Rogers Communications Inc.

Sales & Retail   Toronto
Job Details

Our branded retail team is at the heart of our success. We represent the welcoming spirit of our company. Our retail teams are outgoing and approachable individuals who understand how our products and services fit into everyday life, and we’re excited to show customers how that technology can enhance and simplify their lives. We deliver a seamless experience, value expertise, dedication, and commitment to doing what’s right for our customers needs, every time.

 

At Rogers, we believe in fostering an environment that inspires personal growth, building careers, and creating an inclusive future for everyone.  If you’re passionate about technology, enjoy connecting with people, and thrive in a supportive team environment, consider exploring the following opportunity!

 

 

What does it mean to join our Rogers Team?

 

At Rogers, our Sales Associates are outgoing and approachable team members who understand that our customers rely on technology to enhance and simplify their lives and stay connected.  We are excited to show customers how our latest products and services can help, delivering best in class customer experiences in our retail stores

 

 

As a Sales Associate, you can expect to:

  • Enhance the retail experience in our stores, by providing best in class service and value-added solutions to our customers
  • Promote Rogers & Fido brands, including Rogers Mastercard  
  • Engage and grow your customer base with personalized communication and outreach to customers via phone calls and business text messaging
  • Participate in community events and outreach efforts to support local small businesses.
  • Operate with a creative spirit that can adapt to an ever-changing environment while enjoying the thrill of hitting sales goals

 

What’s in it for you:

  • Competitive compensation plus commissions
  • One of the best flex health benefits, RRSP, TFSA and Pension plans in Canada
  • Mental Health and Support benefits- 100% coverage
  • Employee and Family Assistance Program benefits
  • Employee discounts that can offer up to 50% off our Rogers & Fido products and services
  • A commitment to fostering an inclusive and diverse workplace where all our team members can bring their whole selves to work
  • A flexible schedule, including evenings & weekends (Min 20 hours/week)
  • Career growth and development opportunities

 

What we’re looking for:

  • You are great with people and are passionate about delivering an exceptional customer experience
  • You love being part of a team and are a great collaborator
  • You are excited and inspired by technology
  • You meet the minimum age of majority in your province 

 

After you apply: watch your email

Candidates will be required to complete an online assessment as a next step.  If you are selected to move forward in the process, our recruitment team will reach out to you discuss the position further.  Successful candidates will be required to provide consent for and pass Background Check requirements.

To protect our people, brand and assets, a pre-employment background check will be conducted. As part of our selection process, all candidates must clear a criminal/credit background check and ID verification. Previous employment verification may be required depending on the role.

 

Schedule: Part time
Shift: Variable
Length of Contract: Not Applicable (Regular Position)
Work Location: 764 Yonge St. (5375), Toronto, ON
Travel Requirements: Up to 10%
Posting Category/Function: Retail (In Store / Hourly) & Sales and Service
Requisition ID: 317208

Sales Associate

Rogers Communications Inc.
Toronto
  Sales & Retail Part-time
Our branded retail team is at the heart of our success. We represent the welcoming spirit of our company. Our retail teams are outgoing and approachable individuals who understand...
Learn More
Dec 3rd, 2024 at 14:51

Sales Associate Part-time Job

Rogers Communications Inc.

Sales & Retail   Regina
Job Details

Our branded retail team is at the heart of our success. We represent the welcoming spirit of our company. Our retail teams are outgoing and approachable individuals who understand how our products and services fit into everyday life, and we’re excited to show customers how that technology can enhance and simplify their lives. We deliver a seamless experience, value expertise, dedication, and commitment to doing what’s right for our customers needs, every time.

 

At Rogers, we believe in fostering an environment that inspires personal growth, building careers, and creating an inclusive future for everyone.  If you’re passionate about technology, enjoy connecting with people, and thrive in a supportive team environment, consider exploring the following opportunity!

 

 

What does it mean to join our Rogers Team?

 

At Rogers, our Sales Associates are outgoing and approachable team members who understand that our customers rely on technology to enhance and simplify their lives and stay connected.  We are excited to show customers how our latest products and services can help, delivering best in class customer experiences in our retail stores

 

 

As a Sales Associate, you can expect to:

  • Enhance the retail experience in our stores, by providing best in class service and value-added solutions to our customers
  • Promote Rogers & Fido brands, including Rogers Mastercard  
  • Engage and grow your customer base with personalized communication and outreach to customers via phone calls and business text messaging
  • Participate in community events and outreach efforts to support local small businesses.
  • Operate with a creative spirit that can adapt to an ever-changing environment while enjoying the thrill of hitting sales goals

 

What’s in it for you:

  • Competitive compensation plus commissions
  • One of the best flex health benefits, RRSP, TFSA and Pension plans in Canada
  • Mental Health and Support benefits- 100% coverage
  • Employee and Family Assistance Program benefits
  • Employee discounts that can offer up to 50% off our Rogers & Fido products and services
  • A commitment to fostering an inclusive and diverse workplace where all our team members can bring their whole selves to work
  • A flexible schedule, including evenings & weekends (Min 20 hours/week)
  • Career growth and development opportunities

 

What we’re looking for:

  • You are great with people and are passionate about delivering an exceptional customer experience
  • You love being part of a team and are a great collaborator
  • You are excited and inspired by technology
  • You meet the minimum age of majority in your province 

 

After you apply: watch your email

Candidates will be required to complete an online assessment as a next step.  If you are selected to move forward in the process, our recruitment team will reach out to you discuss the position further.  Successful candidates will be required to provide consent for and pass Background Check requirements.

To protect our people, brand and assets, a pre-employment background check will be conducted. As part of our selection process, all candidates must clear a criminal/credit background check and ID verification. Previous employment verification may be required depending on the role.

 

Schedule: Part time
Shift: Variable
Length of Contract: Not Applicable (Regular Position)
Work Location: 489 Albert St North Kiosk 76A (5550), Regina, SK
Travel Requirements: Up to 10%
Posting Category/Function: Retail (In Store / Hourly) & Sales and Service
Requisition ID: 298325

Sales Associate

Rogers Communications Inc.
Regina
  Sales & Retail Part-time
Our branded retail team is at the heart of our success. We represent the welcoming spirit of our company. Our retail teams are outgoing and approachable individuals who understand...
Learn More
Nov 29th, 2024 at 13:19

Data Center Operator Full-time Job

Rogers Communications Inc.

IT & Telecoms   Brampton
Job Details

Our Technology team wakes up every day with one goal in mind - connecting Canadians to the people and things that matter most. Together, we are proud to support 30 million Canadians each month through managing a robust portfolio that champions leading-edge technology. We drive large-scale, complex, and high-visibility technology projects and programs that shape the future of technology in Canada and expand connectivity from coast to coast. If you are interested in being a part of this, consider applying for the following opportunity:

 

Who we’re looking for: 
We are looking for a talented Critical Infrastructure Operator to support the Sr. Manager of Critical Infrastructure Implementation and Operations as an individual contributor.  We’re seeking someone with a genuine passion for the operations of data centers and all the electrical and mechanical components that keep them running.  You will be accountable for maintaining 100% uptime through outstanding maintenance and skillful operations.  An entrepreneurial spirit and customer-focused mindset will be key in making your mark on this unique operations team within Canada’s leading wireless, cable and media company.


What you’ll do: 
•    Operate multi megawatt emergency power generation and distribution systems.
•    Generators, UPSs, DC Plants, Switchgear, etc.
•    Operate a wide variety of HVAC systems
•    Chillers, Pumped refrigerant, RTU’s, Splits, CRACs and others.
•    Complete minor repairs and routine maintenance independently and assist with complex repairs and work orders. 
•    Plumbing, belts, lubes, bearings, filter replacements, etc.
•    Operate/Maintain/Repair all manner of building automation devices including valves, dampers, humidifiers, actuators, pumps, etc. 
•    Operate/maintain/repair fire systems and their components including smoke and heat detectors, pre-action wet/dry sprinklers, standpipes, and related auxiliaries. 
•    Investigate and mitigate alarm causation and reset the system as required. 
•    Coordinate/Escort external trades. 
•    Perform daily routine water analysis and maintain defined chemical levels as per the water treatment programs. 
•    Maintain daily operators’ logbook.
•    Participate in the upgrading and upkeep of the building including cleaning/painting floors and equipment, painting of walls, piping, etc. 
•    Participate in the emergency response team. 
•    Other duties as assigned. 

 

What you bring: 
•    Trades ticket:  Power Engineering, Refrigeration Mechanic, Electrician. 
•    Shift work:  Ability to work in a rotational shift, mix of days and nights, ensuring 24/7/365 coverage. 
•    Certifications:  Building Environmental Systems, IFMA, or BOMA. 
•    Experience: Three years directly related. 
•    General building operations knowledge: Mechanical, electrical and automation systems.
•    BMS: Direct experience using and programming Siemens Desigo.
•    Safety: Familiarity with WHMIS regulations and practices. 
•    Ability to operate vertical platform lifts and/or forklifts. 
•    Strong organizational skills with the ability to manage multiple projects.
•    Involvement with Learning and training facilitation 
•    Strong communication skills - individuals and groups in oral and written form.
•    Comfort with the potential hazards of the role:
o    Exposure to heights when climbing on roof, equipment and ladders. 
o    Exposure to water treatment chemicals and fumes from paints, solvents, cleaners. 
o    Exposure to noise when maintaining and operating equipment. 
o    Exposure to low and high voltages and amperages. 
o    Exposure to working outdoors in inclement weather conditions. 
o    Exposure to heavy lifting.
o    Exposure to working in awkward positions.

 

What’s in it for you? 
We believe in investing in our people and helping them reach their potential as valuable members of our team. As part of our team, you’ll have access to a wide range of incredible resources, growth opportunities, discounts, and perks, including: 
•    Competitive salary & annual bonus.
•    Competitive & flexible health and dental benefits, pension plan, RRSP, TFSA, and Stock matching programs. 
•    Discounts: Enjoy up to 50% off Rogers Services and Blue Jays Tickets, 25% off TSC items, and a 20% discount on all wireless accessories sold in Rogers stores. 
•    Paid time off for volunteering.
•    Company matching contributions to charities you support.
•    Growth & Development Opportunities: 
o    Self-driven career development programs (E.g. MyPath program).
o    Rogers First: priority in applying to internal roles of interest.
•    Wellness Programs: 
o    Homewood employee & family assistance program.
o    Cognitive Behavioral Therapy (CBT) & Virtual therapy sessions.
o    Low or no-cost fitness membership with access to virtual classes.
•    Our commitment to the environment and diversity: 
o    Work for an organization committed to environmental protection.
o    Strong commitment to diversity and inclusion with employee resource groups supporting equity-deserving groups including groups representing People of Colour, 2SLGBTQIA+, Indigenous Peoples, Persons with Disabilities and Women. We all bring something different, and we know what makes us different makes us great. 
This is a site-based shift-work position requiring you to be at the specified site every shift as per the schedule.   Currently this team follows a 4 on 4, off alternating days/nights, 12 hr shift schedule.    There is no work from home component.  This team is deemed critical infrastructure and worked at site all through covid and would have to during potential future emergencies.

 

If you are selected to move forward in the recruitment process, here is what you can expect: 
•    15-minute phone screen with your recruiter, 1-hour virtual interview with Hiring Manager, 30-minute final round virtual interview with Director of the team. Best of luck!

 

To protect our people, brand and assets, a pre-employment background check will be conducted. As part of our selection process, all candidates must clear a criminal background check. Additionally, a credit check and drivers abstract may be required depending on the role.

 

Schedule: Full time
Shift: Day
Length of Contract: Not Applicable (Regular Position)
Work Location: Barlow 2400 32 Ave NE (7789), Calgary, AB 
Travel Requirements: Up to 10%
Posting Category/Function: Technology & Engineering
Requisition ID: 317606

Data Center Operator

Rogers Communications Inc.
Brampton
  IT & Telecoms Full-time
Our Technology team wakes up every day with one goal in mind - connecting Canadians to the people and things that matter most. Together, we are proud to support 30 million Canadian...
Learn More
Nov 26th, 2024 at 17:14

Sales Associate Part-time Job

Rogers Communications Inc.

Sales & Retail   Toronto
Job Details

Our branded retail team is at the heart of our success. We represent the welcoming spirit of our company. Our retail teams are outgoing and approachable individuals who understand how our products and services fit into everyday life, and we’re excited to show customers how that technology can enhance and simplify their lives. We deliver a seamless experience, value expertise, dedication, and commitment to doing what’s right for our customers needs, every time.

 

At Rogers, we believe in fostering an environment that inspires personal growth, building careers, and creating an inclusive future for everyone.  If you’re passionate about technology, enjoy connecting with people, and thrive in a supportive team environment, consider exploring the following opportunity!

 

 

What does it mean to join our Rogers Team?

 

At Rogers, our retail team is the heart of our success.  Our Sales Associates are outgoing and approachable team members who understand that our customers rely on technology to enhance and simplify their lives and stay connected.  We are excited to show customers how our latest products and services can help, delivering best in class customer experiences in our retail stores

 

 

As a Sales Associate, you can expect to:

 

  • Enhance the retail experience in our stores, by providing best in class service and value-added solutions to our customers
  • Promote Rogers & Fido brands, including Rogers Mastercard 
  • Engage and grow your customer base with personalized communication and outreach to customers via phone calls and business text messaging
  • Participate in community events and outreach efforts to support local small businesses.
  • Operate with a creative spirit that can adapt to an ever-changing environment while enjoying the thrill of hitting sales goals

 

What’s in it for you:

 

  • Competitive compensation plus commissions
  • One of the best flex health benefits, RRSP, TFSA and Pension plans in Canada
  • Mental Health and Support benefits- 100% coverage
  • Employee and Family Assistance Program benefits
  • Employee discounts that can offer up to 50% off our Rogers & Fido products and services
  • A commitment to fostering an inclusive and diverse workplace where all our team members can bring their whole selves to work
  • A flexible schedule, including evenings & weekends (Min 20 hours/week)
  • Career growth and development opportunities

 

 

What we’re looking for:

 

  • You are great with people and are passionate about delivering an exceptional customer experience
  • You love being part of a team and are a great collaborator
  • You are excited and inspired by technology
  • You meet the minimum age of majority in your province

To protect our people, brand and assets, a pre-employment background check will be conducted. As part of our selection process, all candidates must clear a criminal/credit background check and ID verification. Previous employment verification may be required depending on the role.

 

Schedule: Part time
Shift: Variable
Length of Contract: Not Applicable (Regular Position)
Work Location: 302 Yonge Street (5899), Toronto, ON
Travel Requirements: Up to 10%
Posting Category/Function: Retail (In Store / Hourly) & Sales and Service
Requisition ID: 317966

Sales Associate

Rogers Communications Inc.
Toronto
  Sales & Retail Part-time
Our branded retail team is at the heart of our success. We represent the welcoming spirit of our company. Our retail teams are outgoing and approachable individuals who understand...
Learn More
Nov 26th, 2024 at 17:12

Delivery Specialist Full-time Job

Rogers Communications Inc.

Transportation & Logistics   Calgary
Job Details

The Delivery Specialist is the point of contact for customers, sales channels, and business support teams, in the delivery of new products and services acquired by SMB segment customers.  The product sets supported include Cable, Wireless, (Unison) Unified Communication suite, Business Internet, Business Phone, Business Fibre Internet, IP, IoT, FWA, M365.  They are accountable for the successful installation, provisioning, and onboarding of services, including resolution of issues, and support with subject matter expertise. 

 

What you will do:

  • Intake, review, track, and process orders and onboarding requests. Ensure pricing and service information is accurate, complete, and in compliance with company policies. Obtain missing information from requesters, public databases, internal references, or through customer contact.

  • Work with customers, and internal teams to identify and resolve delivery issues within agreed service levels. As required, coordinate Cable technician access with customers and Rogers’ dispatch. Work with provisioning, dispatch, porting, or other internal teams to correct issues on the day of installation or onboarding.

  • Support customers, sales channels, and customer service teams with subject matter expertise on clean order submission, direction on services required, and navigation of self-serve applications.

  • Meet set performance objectives including and not limited to, service levels; productivity, I AM Service behaviors, quality assurance, and customer satisfaction.

  • Accountable for the order fulfillment and implementation of business customer orders, ensuring that orders to cash procedures are executed with a goal of shortening the interval cycle to achieve billing.

  • Anticipate and understand potential issues, and work to proactively remove roadblocks across all operational areas to ensure we deliver timely service to the customer.

  • Use appropriate judgment to escalate to next levels in a timely manner.

  • Manage account changes as required, for installed services during the delivery life cycle.

  • Follow and input best practices and processes, train co-workers as required, identify and report process gaps and improvements recommendations, most importantly, transformation and efficiency ideas.

  • Maintain knowledge of the Rogers products and services and skill sets required for this role.  Advocate and be able to communicate the features and benefits of our products.

  • Focus on continuously improving existing service delivery processes, and the customer experience by recommending innovative solutions.
     

What you will bring:

  • 2-3 years experience in a telecommunications customer service operation-related field or environment.

  • Proven and demonstrated leadership skills, resourceful, innovative, and able to independently make sound critical decisions.

  • Knowledge of the following products and services; Business Internet, Business Phone, Business Fibre Internet, Wireless products, Unified Communication, IP, IoT, FWA, M365.

  • Business account structure knowledge.

  • Excellent knowledge of Microsoft Office, Salesforce, Vision 21, AS400, SGI, EWP, and various portal-based products supported (Unison, RBAM, BSS, etc.).

  • Ability to identify and proactively escalate potential business issues or challenges.

  • Excellent and proven demonstration of customer service skills, and relationship management with internal teams.

  • A strong sense of teamwork and willingness to work in an ever-changing environment.

  • Demonstrated excellent communication skills, with technical and management staff, both verbal and written.

  • Business acumen and professional approach.

  • Excellent time management and prioritization skills including to the ability to multi-task and demonstrate urgency.

  • High level of attention to detail and excellent follow up skills.

  • Innovative, resourceful, adaptable to change, and positive attitude.

 

What’s in it for you:

We believe in investing in our people and helping them reach their potential as valuable members of our team. As part of our team, you’ll have access to a wide range of incredible resources, growth opportunities, discounts, and perks, including:

  • Competitive salary & annual bonus

  • Competitive & flexible health and dental benefits, pension plan, RRSP, TFSA, and Stock matching programs

  • Discounts: Enjoy up to 50% off Rogers Services and Blue Jays Tickets, 25% off TSC items, and a 20% discount on all wireless accessories sold in Rogers stores

  • Paid time off for volunteering

  • Company matching contributions to charities you support

  • Growth & Development Opportunities:

    • Self-driven career development programs (E.g. MyPath program)

    • Rogers First: priority in applying to internal roles of interest

  • Wellness Programs:

    • Homewood employee & family assistance program

    • Cognitive Behavioural Therapy (CBT) & Virtual therapy sessions

    • Low or no-cost fitness membership with access to virtual classes

  • Our commitment to the environment and diversity:

    • Work for an organization committed to environmental protection

    • Strong commitment to diversity and inclusion with employee resource groups supporting equity-deserving groups including groups representing People of Colour, 2SLGBTQIA+, Indigenous Peoples, Persons with Disabilities and Women. We all bring something different, and we know what makes us different makes us great.

 

This is a hybrid work position and will require you to be in office three days per week. In office days are mandated to Tuesday, Wednesday, Thursday.

 

If you are selected to move forward in the recruitment process, here is what you can expect:

  • 15-minute phone screen with your recruiter, 1-hour virtual interview with Hiring Manager, 30-minute final round virtual interview with Director of the team. Best of luck!

To protect our people, brand and assets, a pre-employment background check will be conducted. As part of our selection process, all candidates must clear a criminal background check. Additionally, a credit check and drivers abstract may be required depending on the role.

 

Schedule: Full time
Shift: Day
Length of Contract: Not Applicable (Regular Position)
Work Location: 3636 23 St NE (7804), Calgary, AB
Travel Requirements: None
Posting Category/Function: Project Management & Coordination
Requisition ID: 316139

Delivery Specialist

Rogers Communications Inc.
Calgary
  Transportation & Logistics Full-time
The Delivery Specialist is the point of contact for customers, sales channels, and business support teams, in the delivery of new products and services acquired by SMB segment cust...
Learn More
Nov 20th, 2024 at 12:33

Business Sales Consultant Full-time Job

Rogers Communications Inc.

Sales & Retail   Vancouver
Job Details

Who we're looking for:

As a  Business Sales Consultant, you'll be responsible for driving sales of our services to small and medium businesses within the region you live.

You will be a trusted partner for local business owners, helping them understand how technology can improve their operations and transform the way they connect with their customers.

 

What you’ll do:

  • Prospect and sell our full suite of products to small and medium businesses.

  • Establish and maintain strong, positive relationships with Business owners, managers and/or IT decision makers through personal contact and outstanding customer service.

  • Identify and analyze our clients’ business requirements, propose potential solutions, negotiate and close new business revenue.

  • Consistently meet or exceed assigned sales objectives for Rogers Business services both contracted and uncontracted.

  • Provide weekly and monthly sales commitments that accurately reflect all opportunities.

  • Promote Rogers in a positive and professional manner.

  • Perform various other duties as required.

What you’ll bring:

  • A strong skill set in cold calling, door knocking and prospecting for new business.

  • Proven experience in face-to-face customer meetings, with the ability to conduct presentations and effectively manage meetings.

  • B2B selling experience within the SMB market with an emphasis in telecommunications and/or other technical related fields.

  • Excellent time management skills – with the ability to manage multiple competing priorities to meet sales targets and quotas.

  • Strong digital literacy, including Microsoft Office and Excel.

  • Must have your own vehicle and a full/valid BC driver's license.

  • Telecommunications experience will be considered a significant asset.

  • Post-secondary education in business administration, commerce or related technical field is an asset.

Who you are:

  • Maintains effective work habits (prioritize, plan, and manage work) to produce high quality results, and project a professional presence

  • Articulates their thoughts effectively and clearly

  • Able to work independently in an entrepreneurial environment, and is driven, self-motivated, and results oriented

  • A positive “can do” demeanor and customer focused approach that will enable you to deal with challenging situations embodying ethical sales practices, namely integrity, empathy and sincerity

  • Has a growth mindset – strives for continual development, and views challenges as learning opportunities

What’s in it for you?

We believe in investing in our people and helping them reach their potential as valuable members of our team. As part of our team, you’ll have access to a wide range of incredible resources, growth opportunities, discounts, and perks, including:

  • Competitive salary & annual bonus

  • Competitive & flexible health and dental benefits, pension plan, RRSP, TFSA, and Stock matching programs.

  • Discounts: Enjoy up to 50% off Rogers Services and Blue Jays Tickets, 25% off TSC items, and a 20% discount on all wireless accessories sold in Rogers stores.

  • Paid time off for volunteering

  • Company matching contributions to charities you support

  • Growth & Development Opportunities:

    • Self-driven career development programs (E.g. MyPath program)

    • Rogers First: priority in applying to internal roles of interest

  • Wellness Programs:

    • Homewood employee & family assistance program

    • Cognitive Behavioural Therapy (CBT) & Virtual therapy sessions

    • Low or no-cost fitness membership with access to virtual classes

  • Our commitment to the environment and diversity:

    • Work for an organization committed to environmental protection

    • Strong commitment to diversity and inclusion with employee resource groups supporting equity-deserving groups including groups representing People of Colour, 2SLGBTQIA+, Indigenous Peoples, Persons with Disabilities and Women. We all bring something different, and we know what makes us different makes us great.

 

If you are selected to move forward in the recruitment process, here is what you can expect:

 

  • 15-minute phone screen with your recruiter, 1-hour virtual interview with Hiring Manager, a  final round virtual interview with Director of the team. Best of luck!

 

To protect our people, brand and assets, a pre-employment background check will be conducted. As part of our selection process, all candidates must clear a criminal background check. Additionally, a credit check and drivers abstract may be required depending on the role.

 

Schedule: Full time
Shift: Day
Length of Contract: Not Applicable (Regular Position)
Work Location: Rogers Tower 1067 West Cordova Street (7854), Vancouver, BC
Travel Requirements: Up to 25%
Posting Category/Function: Sales & New Business Development
Requisition ID: 316655

Business Sales Consultant

Rogers Communications Inc.
Vancouver
  Sales & Retail Full-time
Who we're looking for: As a  Business Sales Consultant, you'll be responsible for driving sales of our services to small and medium businesses within the region you live. You will...
Learn More
Nov 20th, 2024 at 12:08

Sr. Database Administrator Full-time Job

Rogers Communications Inc.

IT & Telecoms   Calgary
Job Details

Our Technology team wakes up every day with one goal in mind - connecting Canadians to the people and things that matter most. Together, we are proud to support 30 million Canadians each month through managing a robust portfolio that champions leading-edge technology. We drive large-scale, complex, and high-visibility technology projects and programs that shape the future of technology in Canada and expand connectivity from coast to coast. If you are interested in being a part of this, consider applying for the following opportunity:

 

Reporting to the Manager Database Services, the Sr. Database Administrator shall be responsible for build & support activities within a large and complex environment. The role oversees solutions and delivery of Oracle, SQL Server, MariaDB and other Open-Source database, Golden Gate, and emerging database technologies. Successful candidate requires strong technical skills coupled with the ability to work in a fast-paced environment managing diverse activities.

 

What you will be doing:

  • Managing enterprise database support and build services for databases, ensuring efficient project delivery, and optimal uptime.
  • Provide leadership and technical expertise in resolving Incident, Problem management and implement infrastructure/database changes.
  • Working closely with technical team leads, IT specialists, management, and application support groups to ensure quality of service and timely delivery of projects.
  • Monitoring database performance and identifying ways to optimize it
  • Troubleshoot complex database issues in installation, migration and/or upgrade for timely resolution.
  • Staying abreast with new database technologies and analyzing such technologies to bring into scope of existing infrastructure.
  • 24/7 support to mission-critical applications and databases and after hours on-call support may be required
  • Managing the design, build and delivery process for databases and Golden gate replication.
  • Improve the database standards, consolidation, disaster recovery strategies and delivery operations.
  • Solving complex problems, promote efficiency, and identify opportunities for process automation.
     

What you bring:

  • Degree in Computer Science or related field.
  • 10+ years hands-on experience in managing databases with deep understanding of infrastructure and database architecture.
  • Expert level technical knowledge of database technology stack; mainly Oracle, Exadata, SQL Server, MariaDB & leading NoSQL databases.
  • Proficient in database management, architecture, design, maintenance and overseeing Oracle Exadata Machine, PCA, and ZDLRA.
  • Expert level knowledge of Oracle Active Data Guard, Golden Gate, ZDLRA and OEM support.
  • Sound knowledge of configuration, managing, and handling Security Alerts on Exadata and ZDLRA.
  • Experienced in migrating Oracle databases from Linux VM environments to Exadata.
  • Good understanding of Exadata quarterly upgrades/patches, including rolling patches.
  • Skilled in administration of ASM Disk Groups, rebalance operation using Exadata Storage.
  • Preferred to have ability to manage multiple Oracle Exadata Database Machines.
  • Ideal candidate will have experience with Red Hat RHEL 6/7/8 or Oracle Linux.
  • Knowledgeable in implementing and managing OCI IaaS, PaaS and SaaS services.
  • Good to understand Exadata features like Flash cache, Storage Index, HCC and IORM.
  • Scripting experience in PERL, Python, or Shell.
  • Database Administration Certification (must have).
  • ITIL Foundation (preferred)

 

What’s in it for you? 

We believe in investing in our people and helping them reach their potential as valuable members of our team. As part of our team, you’ll have access to a wide range of incredible resources, growth opportunities, discounts, and perks, including:

  • Competitive salary & annual bonus 
  • Competitive & flexible health and dental benefits, pension plan, RRSP, TFSA, and Stock matching programs.
  • Discounts: Enjoy up to 50% off Rogers Services and Blue Jays Tickets, 25% off TSC items, and a 20% discount on all wireless accessories sold in Rogers stores.
  • Paid time off for volunteering
  • Company matching contributions to charities you support
  • Growth & Development Opportunities:
    • My Path: self-driven career development program 
    • Rogers First: priority in applying to internal roles of interest
  • Wellness Programs:
    • Homewood employee & family assistance program 
    • Cognitive Behavioural Therapy (CBT) & Virtual therapy sessions
    • Low or no-cost fitness membership with access to virtual classes
  • Our commitment to the environment and diversity:
    • Work for an organization committed to environmental protection
    • Strong commitment to diversity and inclusion with employee resource groups supporting equity-deserving groups including groups representing People of Colour, 2SLGBTQIA+, Indigenous Peoples, Persons with Disabilities and Women. We all bring something different, and we know what makes us different makes us great.

 

 

To protect our people, brand and assets, a pre-employment background check will be conducted. As part of our selection process, all candidates must clear a criminal background check. Additionally, a credit check and drivers abstract may be required depending on the role.

 

Schedule: Full time
Shift: Day
Length of Contract: Not Applicable (Regular Position)
Work Location: Barlow 2400 32 Ave NE (7789), Calgary, AB 
Travel Requirements: Up to 10%
Posting Category/Function: Technology & Information Technology
Requisition ID: 315794

Sr. Database Administrator

Rogers Communications Inc.
Calgary
  IT & Telecoms Full-time
Our Technology team wakes up every day with one goal in mind - connecting Canadians to the people and things that matter most. Together, we are proud to support 30 million Canadian...
Learn More
Nov 20th, 2024 at 12:07