All jobs in Administrative Jobs

Overview

Performs operational and/or administrative duties of a complex nature, using a variety of software applications.  These positions require a high level of accuracy due to consequence of error and fines/penalties to the Company and/or loss of revenue. This position requires initiative and judgment.

Tasks and responsabilities

• Analyze, design, format and produce creative high quality documents, reports, etc.
• Develop, prepare, and provide statistical reports
• Prepare comparative analysis
• Plan, coordinate, and execute road shows, where travel may be required
• Assist with product displays
• Recommend and assist in implementing improved methods and procedures
• Provide on-the-job training, direction, guidance and assistance to other employees in the department.
• Maintain confidentiality at all times
• Record and maintain operational records and/or endorsements
• Comply with Company Policies, Collective Agreements and/or Government Regulations
• Liaise with internal and external customers
• Organize and prioritize workload to meet deadlines
• Works with minimal or no supervision
• First level troubleshooter of hardware/software
• Assist with compilation of operating business plan
• Monitor reports, investigate discrepancies and calculate accruals
• Audit invoices
• Ensure flight crew meals and/or ground allowances are provided
• Process and calculate pay adjustments/expenses
• Compose, format and prepare correspondence
• Operate mainframe printers and related equipment
• Prepare and distribute reports to meet production printing deadlines
• Control and monitor printing system to maintain availability, serviceability and reliability
• Monitor printers for quality control
• Coordinate maintenance and up-keep of equipment problems

Task allocation may vary from one department to another

In addition to the above, may be required to perform the Tasks / Responsibilities as outlined in Assistant Coordinator and Coordinator Levels.

Qualifications

Education

• High School graduation

Skills and knowledge

• Good interpersonal skills
• Excellent communication skills both written and verbal, as well as formatting and proofreading skills
• Intermediate knowledge of Microsoft Office applications
• Proficiency in spelling, punctuation and grammar
• Aptitude for accuracy and detail
• Aptitude for math

Experience

• Minimum 3 years office experience

Specific requirements

• Some positions require the ability to take minutes
• Some positions require Licenses, e.g. Driver’s, MOT, AVOP etc.
• Some positions may require lifting and climbing.
• Some positions may require shift work and/or work staggered starting and stopping times 
• Some positions may be exposed to weather conditions
• Candidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibly of the candidates applying for this position.
• Must be able to obtain and maintain any applicable transportation security clearances and additional authorizations. Please refer to Transport Canada site for more details.

Linguistic Requirements

Based on equal qualifications, preference will be given to bilingual candidates.

02/28/2025

Address:

100 King Street West

Performs a variety of administrative and clerical tasks, financial and human resources administration and provides professional support to one or more Managers and their direct reports.  The role provides general offices services ensuring all administrative and operational processes and control standards are followed, while seeking to determine, develop, and participate in implementation of improvement opportunities, contributing to the effective and efficient operation of the business group.

• Supports the execution of strategic initiatives; includes tracking metrics and milestones.
• Builds effective relationships with internal/external stakeholders. 
• Analyzes data and information to provide insights and recommendations.
• Leads the planning, coordinating and implementing department events.
• Provides specialized and professional support to an executive and their senior managers within a large and diverse department or business group.
• Coordinates and monitors budgets and reporting on results vs. budget.
• Provides coaching and mentoring to more junior administrative assistants to support them in developing capability to carry out current job accountabilities.
• Manages and monitors calendars and upcoming events. Dispatches meeting invitations, books meeting rooms and arranges for resources and other requirements in support of smooth and efficient meeting facilitation. Supports the coordination and implementation of department events.
• Develops and maintains a filing system; ensures business and operational reports, forms, and other documentation, paper or electronic, are readily available.
• Supports the development of tailored messaging, which may include writing, editing and distributing communications (e.g., correspondence, presentations, policies & procedures).
• Dispatches outgoing communications. Answers central phone line, responding to and resolving/escalating inquiries.
• Processes invoices for payment in adherence with documented processes and guidelines and vendor agreements
• Prepares and logs departmental expense claims and reports.  Tracks expenses to ensure they stay within budget.
• Makes travel arrangements, booking flight/hotel reservations as needed.
• Liaises with internal business units and external vendors and participates in the local coordination and implementation of premises and building related matters including incoming / outgoing staff and contractors, relocations, office planning and new furniture requirements while ensuring minimal interruptions to business operations.
• Maintains supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies; verifying receipt of supplies.
• Ensures all vacation and absence scheduling is documented, takes into account critical business needs, follows guidelines, and is managed consistently across employees in the group; identifies scheduling conflicts for resolution.
• Coordinates training requirements for staff (research, booking, cancellations, confirmations, etc.).
• Collaborates with internal and external stakeholders in order to deliver on business objectives.
• Organizes work information to ensure accuracy and completeness.
• Completes complex & diverse tasks within given rules/limits and may include handling escalations from other employees.
• Analyzes issues and determines next steps.
• Broader work or accountabilities may be assigned as needed.

Qualifications:

• Typically between 3-5 years of experience in an administrative/professional support function and post-secondary degree in related field of study desirable.
• Specialized knowledge.
• Verbal & written communication skills - Good.
• Organization skills - Good.
• Collaboration & team skills - Good.
• Analytical and problem solving skills - Good.

Overview

Overview

RBC Dominion Securities is currently seeking an Administrative Assistant to join a dynamic advisory team specialized in providing wealth management services to a sophisticated clientele. You will participate in growing the business by providing exceptional and efficient service and by taking care of administrative duties related to client accounts and by responding to client inquiries.

What will you do?

• Responsible for the professional and expeditious servicing of incoming telephone and email contacts from clients, advisors, and other internal and external partners
• Support the Investment Advisors in general administrative duties in the management of client accounts
• Support the Investment Advisors in the preparation of client reviews and presentations
• Request information and documentation from clients in order to open accounts and keep client files up to date
• Follow up on client trades to ensure proper settlement and delivery
• Monitor all pending transfers to ensure completion on a timely basis

What do you need to succeed?

Must-have

• Mastery of the French language
• Strong working knowledge of Microsoft 365 apps (Word, Excel, PowerPoint, and Outlook)
• Meticulous attention to detail and excellent time management skills
• Demonstrated skills in providing world-class client service that will come across as professional, warm, and friendly to our clients
• Minimum of 2 years of experience in the financial services sector
• Ability to work as part of a team

Nice-to-have

• Intermediate or advanced level of English
• Canadian Securities Course (CSC) and Conduct and Practices Handbook Course (CPH)
• Knowledge of RBC Dominion Securities’ systems and procedures, an asset

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• A comprehensive Total Rewards Program, including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
• Leaders who support your development through coaching and managing opportunities
• Ability to make a difference and lasting impact
• Work in a dynamic, collaborative, progressive, and high-performing team
• A world-class training program in financial services

Job Skills

Additional Job Details

2828 BOUL LAURIER:QUÉBEC

QUÉBEC

Canada

37.5

Full time

WEALTH MANAGEMENT

Regular

Salaried

2025-02-11

2025-02-17

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Overview

Overview

Overview

Overview