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Marshall Canada requires a Subcontracts & Supplier Project Manager in Ottawa, ON to join our team. Reporting to the General Manager, Land Systems, this role is responsible to manage the relationship and delivery of our key partners and subcontractors in critical customer programs, driving improved performance, ensuring schedules and cost estimates are adhered to.

Your responsibilities in this role:

• Participate in the development phase of the program; liaise between the Engineering team and suppliers to enable manufacturing to cost targets.
• Act as a commodity manager for the project specific requirements working with the global category management team.
• Develop and manage the relationships with our key subcontractors and partners on a critical customer programs and North American specific project requirements.
• Interface with global Marshall organization: commodity managers, strategic procurement team lead, Procurement Project Management, and the Supply-chain Managers to coordinate program needs from creation of RFP through contract negotiation and award, execution, delivery acceptance and contract close – this also includes any commercial amendments that need to be conducted through the project lifetime.
• Apply, follow, and monitor compliance to the global sourcing and procurement processes defined by Marshall.
• Monitor and manage the subcontractor delivery in line with the program schedule, this includes ensuring key milestones, both from a quality and time perspectives are met.
• Monitor and mitigate cost increases linked to program changes.
• Support in the creation, development and updating of supplier strategies aligned to the wider Procurement, Program and Business strategies and partnership principles.
• Set good standard and practices to maximize supplier delivery and quality performance through appropriate communication channels.
• Manage risks and opportunities associated with each of their respective suppliers across the region.
• Develop the supplier base through clear improvement plans. Ensure appropriate governance is in place to review progress and manage the contractual relationship.
• Provide business with insights regarding opportunities for the project to be more profitable or competitive, including make versus buy proposals.
• Other duties as assigned by the General Manager or Global Head of Supply Chain.

Apply if you have most of the following:

• University degree or equivalent.
• Risk Management and Relevant Project Management Experience.
• Supplier relationship (SRM) experience in relevant categories preferred.
• Strong communication, negotiation, and prioritization skills.
• Creative problem-solving, strategic, and analytical skills.
• Ability to work/ influence in cross functional teams.
• Internal and external stakeholder management.

Must be eligible to meet the requirements of export control regulations and security regulations, including the Canadian Controlled Goods Program and Canadian government security requirements.

SUMMARY

The Regional Operations Manager is responsible for the effective management of a skilled trades operation.  Specific responsibilities include but are not limited to:  Driving team engagement to ensure achievement of all requirements, collaborating on process development and implementation, achieving service level agreements and maintaining compliance with all regulatory, safety and all other requirements.

KEY DUTIES & RESPONSIBILITIES

People Leadership

People leadership responsibilities include but are not limited to:

• Manages a team of Technicians for the assigned region
• Responsible for people-oriented activities including but not limited to employee engagement, development and performance management, hiring and retention, compensation recommendations
• Ensures compliance with health and safety standards in the delivery of work through activities including but not limited to conducting regular tool box talks, implementing safety training, providing protective equipment, reviewing and monitoring incidents
• Ensures work is performed in accordance to all internal and external requirements
• Maintains current awareness and knowledge of all applicable regulations and requirements
• Provides technical support to Technicians

Operations Management

• Manages operational budgets with a focus on cost control (burden costs), and weekly work order expenditures.
• Collaborates with relevant stakeholders to review, develop, refine and implement processes and standard operating procedures
• Recommends and implements technologies to achieve greater efficiencies and productivity
• Maintains current awareness and ensures compliance with all applicable regulations and requirements
• Deploys Technicians to projects and work orders and to ensure projects and work orders are completed on-time and meets all requirements
• Monitors and drives team performance to ensure achievement of service level agreements and performance metrics
• Achieves greater efficiencies through factors including but not limited to effective resource utilization and labor loading, work order and callback issues review and developing and implementing corrective solutions, leveraging self-perform.
•  Collaborates with Dispatch and CMMS teams for effective service delivery
• Investigates and resolves operational issues
• Acts with a high degree of urgency in resolving issues to ensure timely resolution and to maintain client satisfaction
• Other duties as assigned

EDUCATION, JOB-RELATED YEARS OF EXPERIENCE & QUALIFICATIONS

MINIMUM EDUCATION: Community college diploma or equivalent training (e.g. RPA, CET)

JOB-RELATED EXPERIENCE: More than five years up to ten years

KNOWLEDGE AND SKILLS

• 8 to 10 years of trades operations work experience, with at least 5 years at the supervisory or management level
• In-depth knowledge of applicable regulatory requirements and maintains current awareness
• Technical expertise in one or more of skilled trades discipline – refrigeration, electrical, plumbing
• Ability to lead and engage a team of skilled trades employees and drive performance to ensure all requirements are achieved
• Skilled at managing a skilled trades operations and employees
• Ability to develop and implement processes and standard operating procedures
• Skilled at influencing, persuading and negotiating
• Computer proficiency

Licenses and/or Professional Accreditation

Trade certification in one or more of the following would be considered an asset

• Journeyman level Refrigeration license
• Journeyman level Electrical license
• Journeyman level Plumbing license

WHAT YOU NEED TO KNOW

• Language Requirement: This is a designated day-1 ready bilingual position as per the City of Ottawa's Bilingualism Policy and fluency in both of Canada's official languages is required and a language assessment will be completed as part of the selection process. In exceptional circumstances, and subject to Council approval, internal and external candidates that do not meet the language requirement may be considered.       
• Please save a copy of the job poster. Once the closing date has passed, it will no longer be available. 

We wish to thank all applicants for their interest and effort in applying for this position. Only candidates selected for interviews will be contacted. 

Please note this role will work in a hybrid environment. The successful candidate must be located near a Canadian Blood Services site and will be working a mixture of on-site and off-site work based on the parameters for our operations to meet the needs of our donors, our staff and our communities. Currently, employees are expected to have an in-person presence for at least 40% of their work time. This requirement may vary depending upon circumstances.

About the role

Canadian Blood Services is looking for a regular full-time Manager, Special Authorization to join our dynamic Plasma Protein and Related Products Formulary Program (PPRP) team in our Medical Affairs and Innovation division.

The PPRP Formulary Program team is responsible for leading Canadian Blood Services’ formulary management processes on behalf of Provinces and Territories in order to meet patients’ needs.

In this role, you will provide input and make recommendations that inform decisions and practices for the PPRP formulary program. Fostering and maintaining strong professional relationships with key stakeholders and having the ability to communicate effectively and assertively in order to leverage opportunities to exchange information and coordinate activities with stakeholders at various levels are key components of this role. You will lead and oversee the special authorization adjudication process by developing land supporting optimal approaches for delivering services related to special authorization requests and formulary management. You will require expert knowledge on PPRP and the application of evidence-based medicine in order to effectively provide clinical expertise.

Formula for success

• Leveraging your knowledge and experience as a first-line adjudicator, you will provide advice to the PPRP Therapeutics Committee on the creation of new criteria, on their usability and relevance.

• Utilizing your proven customer relationship management skills, you will maintain constructive relationships with internal and external stakeholders to achieve results.

• Focusing on your continuous growth mindset and strong business acumen, you will provide recommendations for formulary enhancements, improved control, and cost management for existing programs, assist in the ongoing management of the formulary including providing updates in benefit status and associate criteria.

• Drawing on your proven capabilities in leading initiatives, you will review clinicians’ requests and determine if they meet the criteria established by the PPRP Therapeutics Committee and when needed consult with scientific and medical community and other sources of product information to inform decisions on special requests.

• Concentrating on your strong interpersonal and communication skills, you will support leads in the preparation of all required committee materials, e.g., briefing notes, presentation content, and follow-up on open action items.

• Using your excellent planning and organizational skills, you will analyze issues and opportunities, prepare supporting documentation, such a white papers, environmental scans, proposals, and business cases to outline options and recommendations, ensure varying opinions are included in assessments.

Desired education and skills

• Completion of a university degree in Pharmacy, Pharm.D will be strongly preferred.

• Licensed as a registered Pharmacist will be considered a requirement.

• Seven to ten years of progressive experience in a clinical position including the management of a formulary program; management, planning, strategy formulation and execution.

• You will be required to have a minimum of 5 years of health system pharmacist experience.

• Experience in a clinical area; drug information, hematology, others. • Specific experience in strategy and financial analysis will be considered an asset.

What we offer you

• 4 weeks' vacation

• Annual performance award up to 10%

• Comprehensive group health, dental and vision benefits for you and your family

• Defined benefit pension plan

• Employee discounts, wellness program, professional resources

What you can expect

• This role will work in a hybrid environment with requirements to be onsite at Canadian Blood Services location 40% of the time/2 days of the week

Application deadline: 2024-01-22

Application requirements:

• Your up-to-date resume.

• Job specific cover letter.

• We recommend you save a copy of the job posting for reference throughout the recruitment process.