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Summary of Position:

This person is responsible for the efficient management and productivity of the COWS store. This person is also accountable for the overall operation of the store as well as the motivating and maintaining of staff relations.

Duties Include (but are not limited to):

• Demonstrating COWS World Class Service
• Greeting and serving customers
• Being competent in all aspects of work done by sales people, scoopers, supervisors and assistant managers
• Completing payroll summaries
• Being aware and having a working understanding of company policies
• Being involved in the hiring process
• Carrying out employee and store evaluations
• Motivating employees
• Holding regular staff meetings
• Addressing employee and customer concerns
• Planning and conducting training sessions with assistant managers and supervisors
• Being responsible for ensuring the preparation and submission of financial reports on a timely basis
• Scheduling
• Ensuring bank deposits are completed and confirmed with a receipt from the bank

Qualifications:

• Is energized by customer interaction
• Has strong written and verbal communication skills
• Has the ability to build a positive relationship with customers and staff
• Has a competitive spirit and desire to sell
• Has efficient and creative problem solving skills
• Has proven leadership and organizational skills
• Has the ability to read and comprehend financial statements
• Has strong delegation skills
• Has a sense of humor and upbeat personality
• Has a basic knowledge of computer programs (Microsoft Word, Excel, Outlook)
• Previous sales or management experience an asset
• Has a team oriented personality
• Has a proven ability to work under pressure

Physical Requirements:

• Repetitive tasks, especially in the wrists
• Bending, lifting up to 30 lbs.
• Standing for the duration of the shift

Other Requirements:

• Reliable transportation
• Availability from mid-May to October (Seasonal) or Year Round, depending on location

Overview

Overview

Overview

Overview

The Role:

We are looking for an Operations Coordinator to join our team. Our Operations Coordinator plays a critical role in ensuring that our organization runs smoothly and efficiently, allowing us to achieve our goals and objectives. This role will be responsible for supporting our Canco Gas Bars and Stores in their day-to-day operations, planning and scheduling our maintenance activities, and tracking overall compliance KPI’s.

Responsibilities:

• Managing and overseeing policies and procedures:
• Ensuring compliance with health and safety regulations:
• Supporting with new store openings:
• Maintaining records and documentation:  
• Collaborate with internal and external stakeholders and ensure alignment:
• Drafting documents and presentations
• Oversee resource allocation, including personnel, equipment, and materials:
• Monitor and analyze key performance indicators (KPI’s):
• Identify and mitigate risks that could impact company’s operations:
• Analyze existing processes and identify areas for improved efficiency:
• Identify new opportunities for growth and innovation:
• Manage budgets and financial forecasts:

What You Bring:

• Bachelor’s degree (or equivalent) in Operations Management, Business Administration, Finance, or related field
• 3+ years of proven experience in an Operations role
• Strong organization skills
• Strong budget development and oversight skills
• Strong analytical and problem skills
• Strong work ethic and attention to detail and accuracy
• Excellent verbal and written communication skills
• Excellent Microsoft Office proficiency (Outlook, Excel, Word, PowerPoint)

Salary Range: $55,000.00 - $60,000.00 per year

This role is a Permanent Full-Time position at our Kelowna BC Head Office

This position supports the Port Coquitlam Warehouse Team by ensuring compliance to established accountability practices and processes.  This position also provides Maestro Software and Hardware support; liaison between Warehouse, Production, Planning and Distribution. Facilitates training and understanding of Warehouse policies and procedures. Tracks/monitors Warehouse financials and reports on same.

Schedule:  Monday – Friday from 7:00am-3:30pm

Temporary 1 year contract beginning September 2024.

Salary range: $52,730 - $69,230 Annually

We support and take care of our employees and their families by offering :

• Vacation upon hire
• Generous and complete benefit coverage with group insurance
• Group retirement plan with employer contribution
• Telemedicine and assistance program for employees and their families
• Employee Share Ownership Plan with an employer match
• Paid Parental Leave program
• Paid time off: Sick days, floater days and volunteer day off
• Opportunity to contribute to a collective RRSP & TFSA
• Training and development programs
• Organized activities for employees and their families  
• Advantageous discounts on Saputo products

How you will make contributions that matter:

• Preparation of Various reports for Warehouse and Inventory team
• Weekly reporting on financials and KPI’s
• Processing invoices and tracking expenses.
• Assist the Inventory team on the floor and Leading inventory counts
• Monitors warehouse processes for compliance to established procedures
• Participates in Warehouse Team Meetings and conference calls
• Assist with financial analysis as well as presentation preparation as required
• Various period end reports as required  
• Preparation of financial accruals
• Act as a Liaison between Inventory and Warehouse supervisors
• Other duties as required.

You are best suited for the role if you have the following qualifications:

• Post secondary education (or equivalent) in Business/Administration an asset; prior accounting experience an asset
• Experience within Warehouse/Shipping and receiving environments
• Intermediate/advanced knowledge of (Word, Excel and PowerPoint)
• Knowledge of Maestro system
• High level of self-motivation and initiative / ability to contribute to the development of a sound management team
• Strong communication and interpersonal skills
• Strong analytical and organizational skills
• Proficiency and dependability in current position

Reporting directly to the Warehouse Manager, the Warehouse Senior Supervisor will focus on providing strategic leadership and guidance on continuous improvement and change management initiatives; act as key liaison with Union; create manpower plans based on projected volumes and standardize operational processes. This position plans, organizes, directs, and manages a team of supervisors and works closely with management to identify opportunities for operational improvements. This is a full-time permanent position. Wednesday-Friday 4:00pm-4:00am.

*Flexibility to work on weekends/evening shift is required as business operations are 24 hours a day, 7 days a week

Salary: $76,265-$95,330

* Salary offers will vary commensurate with experience, education, skills, and training.

We support and care for our employees and their families by providing:

• Vacation upon hire

• Generous and complete benefit coverage with group insurance

• Group retirement plan with employer contribution

• Telemedicine and assistance program for employees and their families

• Employee Share Ownership Plan with an employer match

• Paid Parental Leave program

• Paid time off: Sick days, floater days and volunteer day off

• Opportunity to contribute to a collective RRSP & TFSA

• Training and development programs

• Organized activities for employees and their families  

• Advantageous discounts on Saputo products

• On-site physiotherapy

How you will make contributions that matter:

• Provide leadership, direction and guidance to warehouse Supervisors and personnel.

• Plans and implements the efficient and effective utilization of manpower, equipment, and resources.

• Problem solve, negotiate, and address staff challenges; Management of labor planning.

• Interview, select, coach, train, manage, and appraise the performance of warehouse personnel.

• Responsible for weekly labor financials, inventory action plans and preparing variance reports

• Assist in implementing and driving the culture of collaboration between floor employees and management and drive employee engagement.

• Establish and implement KPI tracking and baseline standards

• Review and improve SOP’s and training documentation and provide oversight in the standardization of processes.

• Key liaison for union business and representing business at quarterly joint labor management meetings

• Ensures that safe conditions always exist within the work environment; takes appropriate and effective measures to provide for the health and safety of employees.

• Develops and fosters strong and effective functional and cross-functional teams.

• Ensures the efficient and effective operation of the Warehouse with a view to ensuring that each customer’s needs are met.

• Prepares and completes communication reports, measurement reports, schedules, forms, and other documentation as required and in a timely fashion.

• Administration of the Collective Agreement and Company Policies and Procedures.

• Assists with preparation of department budget, monitors and controls costs.

• Ability to Develop, Implement and track KPI’s on warehouse activities.

• Drive and deliver positive change within the workplace.

• Develop warehouse operations policies and procedures and communicate this information to employees.

• Undertakes other functions as required.

You are best suited for the role if you have the following qualifications:

• 4+ years of progressively responsible experience in facility or warehouse operations are preferred.

• Proficient in the use of Microsoft Office packages and in particular, Excel

• Post-Secondary education in Logistics, business, transportation or warehousing preferred.

• Proven Continuous Improvement experience, implementation & understanding of its concepts .

• Experience in food safety in production facilities and knowledge of GMP.

• Sound communication and interpersonal skills.

• Strong organizational and analytical skills with experience in financials and budget management

• High level of self-motivation and initiative.

• Knowledge and experience of applicable regulations, health and safety, public safety and security, food safety, administration and management, transportation principles and methods, change management principles and methods, personnel and human resources, labor relations, financials, customer and personal service, English language, other languages as required, and production and processing.

• Work values:  develop and maintain working environments that are health and safety conscious, lead by example and offer supportive management, and empower employees to provide service to others and work with co-workers in a friendly environment and foster the Saputo culture.

• Strong interpersonal skills and the ability to develop and motivate a team.

The Strategic Planning & Performance Advisor supports the achievement of the strategic vision by providing strategic and tactical planning services and implementing measurements and reporting mechanisms to demonstrate the organization’s achievement of strategic goals and objectives. The position facilitates development of the corporate strategy, functional corporate strategies, business plans, strategic business cases, benefits realization framework, and performance reporting.

CANDIDATE PROFILE

The successful candidate will have the following:

EDUCATION & EXPERIENCE:

• Bachelor’s degree in public administration, public policy, business administration, or other relevant field.
• Considerable experience in guiding corporate planning processes, developing strategic business cases, process improvement, and performance reporting.
• Or an equivalent combination of education, training and experience acceptable to the Employer.

 KNOWLEDGE, SKILLS AND ABILITIES:

• Considerable knowledge of best practices and techniques related to business case development and structured decision making
• Considerable knowledge of principles, concepts, and techniques of business and process improvement
• Considerable knowledge of practices and techniques of financial and cost benefit analysis
• Ability to learn and understand the organization, strategic direction, programs, policies, and procedures of BC Housing
• Ability to provide leadership and advice, exercise good judgment, and demonstrate tact and diplomacy in dealing with matters of a confidential nature
• Ability to excel in working under pressure to meet deadlines and changing priorities
• Ability to establish rapport and facilitate consensus building with staff, senior leadership, and other internal and external stakeholders.
• Highly self-motivated and directed, and ability to work effectively with minimal direction
• Strong analytical and root cause analyses capability
• Strong analytical, problem solving, decision-making, organizational and time management skills.
• Strong oral and written communication and presentation skills
• Proficient in the use of MS Office productivity and collaboration tools