168 Jobs Found
OMNI Customer Fulfillment Associate Full-time Job
Customer Service RepentignyJob Details
Position Summary...
Working as an OMNI Customer Fulfillment Associate at Walmart Canada is a great way to develop your skills in the retail industry. An OMNI Customer Fulfillment Associate picks, packs and dispenses online orders ensuring high-quality standard and accuracy while adhering to strict safety and food hygiene standards to achieve customer satisfaction and loyalty. If you are looking for an exciting job in customer service or retail, working as an OMNI Customer Fulfillment Associate may be a great fit for you!
What you'll do...
1. Efficiently picks and assembles orders from various temperature areas with great care and quality in mind to achieve “On Time” delivery to customers.
2. Packs orders with attention to detail including distinguishing between similar named products, exact quantity, correct product codes.
3. Ensures that products picked are of the highest quality i.e. no damaged products, freshest product selection etc.
4. Correctly documents and labels all orders correctly through interpretation and understanding documentation including pick slips, packaging details, shipping labels, etc.
5. Optimizes tote fill by packing orders in a space efficient manner while still ensuring product quality standards are maintained.
6. Balances fulfillment responsibilities with customer interaction and offering service including supporting issues to resolution.
7. Ensures strict adherence to strict safety and food hygiene standards including maintaining a clean and hygienic work area, immediate clean up of all spills and debris and ensures all totes are clean and void of debris before packing; Operates material handling equipment in a safe and responsible manner and ensuring that all safety pre-inspection checks are completed before use; Exhibits behaviors that support the organization’s mission and core values.
8. Participates in continuous improvement initiatives by suggesting changes including but not limited to operational procedures, productivity standards and efficiencies, customer satisfaction, safety, working conditions and quality standards; Demonstrates flexibility in completing /adjusting to work assignments based on customer requests and meeting daily delivery schedules.
Minimum Qualifications...
Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.
Age – 16 or older
Preferred Qualifications...
Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.
Walmart will accommodate the disability-related needs of applicants and associates as required by law.
Primary Location…
100 Boul Brien, Repentigny, QC J6A 5N4, Canada
OMNI Customer Fulfillment Associate
Walmart
Repentigny - 6.85kmCustomer Service Full-time
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Customer Service Representative Full-time Job
Customer Service Sainte-JulieJob Details
As a Customer Experience Associate/ Sainte-Julie/ Permanent/ Part-time 26.25h, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial goals.
Our Customer Experience Associates are people-centric and connect with customers in a relatable way. As an essential member of the Canadian Banking Branch network, the focus is to provide exceptional service throughout the customer’s journey by:
- Taking a proactive approach to discovering our customer’s needs and listening to understand what they are asking for
- Processing day to day transactions
- Nurturing rich, long-standing relationships
- Contributing to the Branch’s targets by identifying and fulfilling simple sales opportunities
- Being a technology expert and sharing your knowledge by introducing clients to our mobile banking applications and assisting them to better manage their banking needs
Is this role right for you? In this role you will:
- Build strong customer relationships and deliver excellent customer service
- Uncover and solve customers’ needs
- Explain complicated concepts simply
- Demonstrate success in a target-based performance environment, as well as contribute positively to a team-oriented work environment
- Demonstrate an eagerness to learn and determination to succeed
Do you have the skills that will enable you to succeed in this role? – We’d love to work with you if you:
- Have proven customer service skills through work or community involvement
- Are willing to assist in a professional, friendly and efficient manner
- Are available to work a flexible schedule
- Are comfortable in simple sales situations
- Have strong technical skills and the ability to promote digital and self-service banking options to our customers
What’s in it for you?
- The opportunity to join a forward-thinking organization surrounded by a collaborative team of innovative thinkers
- A rewarding career path with diverse opportunities for professional development
- Internal training to support your career growth and enhance your skills
- An organization committed to making a difference in our communities – for you and our customers
- You can expect to be recognized and rewarded for high-performance. You’ll be supported by leadership through meaningful development conversations that enable faster advancement and internal training to support your growth and development.
- A competitive compensation and benefits package
Pursuant to a language needs assessment conducted by Scotiabank, the successful candidate will be required to be able to communicate in French because they will serve and French-speaking clientele.
Customer Service Representative
Scotiabank
Sainte-Julie - 13.57kmCustomer Service Full-time
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Customer Experience Associate Full-time Job
Customer Service MascoucheJob Details
As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial goals.
Our Customer Experience Associates are people-centric and connect with customers in a relatable way. As an essential member of the Canadian Banking Branch network, the focus is to provide exceptional service throughout the customer’s journey by:
- Taking a proactive approach to discovering our customer’s needs and listening to understand what they are asking for
- Processing day to day transactions
- Nurturing rich, long-standing relationships
- Contributing to the Branch’s targets by identifying and fulfilling simple sales opportunities
- Being a technology expert and sharing your knowledge by introducing clients to our mobile banking applications and assisting them to better manage their banking needs
Is this role right for you? In this role you will:
- Build strong customer relationships and deliver excellent customer service
- Uncover and solve customers’ needs
- Explain complicated concepts simply
- Demonstrate success in a target-based performance environment, as well as contribute positively to a team-oriented work environment
- Demonstrate an eagerness to learn and determination to succeed
Do you have the skills that will enable you to succeed in this role? – We’d love to work with you if you:
- Have proven customer service skills through work or community involvement
- Are willing to assist in a professional, friendly and efficient manner
- Are available to work a flexible schedule
- Are comfortable in simple sales situations
- Have strong technical skills and the ability to promote digital and self-service banking options to our customers
What’s in it for you?
- The opportunity to join a forward-thinking organization surrounded by a collaborative team of innovative thinkers
- A rewarding career path with diverse opportunities for professional development
- Internal training to support your career growth and enhance your skills
- An organization committed to making a difference in our communities – for you and our customers
- You can expect to be recognized and rewarded for high-performance. You’ll be supported by leadership through meaningful development conversations that enable faster advancement and internal training to support your growth and development.
- A competitive compensation and benefits package
Pursuant to a language needs assessment conducted by Scotiabank, the successful candidate will be required to be able to communicate in English & French because they will serve English-speaking clientele.
Customer Experience Associate
Scotiabank
Mascouche - 15.32kmCustomer Service Full-time
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Customer Solutions Agent Full-time Job
Coca-Cola Canada Bottling Limited.
Customer Service L'AssomptionJob Details
As a Customer Solutions Agent (CSA), you are the expert in Sales and Service, in our omni-channel contact center environment, to deliver customer needs. The Customer Sales Solutions Centre (CSSC) offers exceptional world class service to customers across Canada. Our Customer Solutions Agents deepen customer relationships and are responsible for assisting existing customers to process their beverage orders, execute an equipment service request, and handle customer service inquiries, while accessing and updating multiple systems. This role is critical in supporting the Coke Canada goal of becoming the world’s best independent bottler. You will succeed if you are customer focused, have a strong ability to find the right solution, motivated to achieve sales and service targets, deeply understand our product, execute accurate processes, and can multitask.
We have a hybrid model. You will be required to work a combination of both in office and at home. (Frequency varies by location)
Responsibilities
- Answer incoming calls for sales orders, customer support, equipment service, myCoke website support, and/or general inquiries.
- Execute customer support and equipment service tickets, process delivery requests, modify orders, execute reroute notifications, provide new product information etc.
- Effective handling of customer Chat inquires for the myCoke.com ecommerce platform.
- Participate in outbound calling projects and/or other Customer Solutions initiatives.
- Apply effective first call resolution practices when responding to questions/concerns.
- Strive to meet and exceed contact centre metrics.
- Accurately update customer information and transactions in the Salesforce database
- Successfully offer beverage products to established customers through up-selling and cross-selling to achieve volume and profitability targets.
- Act as a company ambassador by offering best programs and solutions to drive value.
- Deliver professional account management for designated Coca-Cola Customers.
- Utilize effective communication skills to ensure expectations are successfully achieved for both internal/external stakeholders.
- Research account call history and use applicable resources/tools to problem-solve and make appropriate decisions to meet customer’s needs.
- Escalate customer issues within established guidelines in timely manner.
- Understand performance targets to meet and/or exceed goals.
- Learn and abide by Coca-Cola Canada Policies and Procedures. Remain up to date with our product lineup, updates, and process revisions to immediately apply to customer interactions
- Access multiple system applications simultaneously to effectively provide sales and service
- Actively participate in team building and engagement activities.
- Remain on queue per schedule to ensure service levels are achieved daily
- Attendance, schedule adherence and punctuality are essential for this role
- Perform other duties per business needs, as instructed by Management Team
Qualifications
- High School Diploma or equivalent
- 1+ years customer service and/or customer sales experience (Contact Centre experience considered a strong asset)
- Must have excellent telephony/verbal communication skills
- Must have professional written communication skills
- Proven ability to multitask and pivot based on customer needs
- Proven ability to achieve sales, revenue, quality, and accuracy targets
- Demonstrated ability to provide outstanding customer service
- Ability to work independently and in a team environment
- Open to observation and coaching
- Strong ability to problem-solve and provide viable solutions based on customer needs and company objectives
- Experience working in multiple systems and applications
- Strong attention to detail and time management skills
- Demonstrated ability to understand, stay up to date and apply with policies/guidelines accurately
- Experience with Salesforce considered a strong asset
- Proficient with Microsoft Office
- Must have a private home office space (high speed internet connection) during at home shift(s)
Customer Solutions Agent
Coca-Cola Canada Bottling Limited.
L'Assomption - 15.57kmCustomer Service Full-time
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Customer Experience Associate - St-Bruno, QC Full-time Job
Customer Service LongueuilJob Details
Our Senior Customer Experience Associates are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial goals.
We are looking for an enthusiastic, driven individual who enjoys meaningful conversation and supporting others. As an essential member of the Canadian Banking Branch network, the focus is to provide exceptional service throughout the customer’s journey by:
- Acting as a lobby leader; ensuring customers are appropriately triaged and/or assisted
- Contributing to the Branch’s targets by identifying and fulfilling simple sales opportunities, including opening day-to-day accounts, fulfilling pre-approved credit opportunities, and processing GICs
- Nurturing rich, long-standing relationships
- Being a technology expert and sharing your knowledge by introducing clients to our mobile banking applications and assisting them to better manage their banking needs
Is this role right for you? In this role you will:
- Build strong customer relationships and deliver excellent customer service
- Uncover and solve customers’ needs
- Explain complicated concepts simply
- Demonstrate success in a target-based performance environment, as well as contribute positively to a team-oriented work environment
- Demonstrate an eagerness to learn and determination to succeed
Do you have the skills that will enable you to succeed in this role? We’d love to work with you if you:
- Have strong customer service skills
- Are willing to assist in a professional, friendly and efficient manner
- Are available to work a flexible schedule
- Have experience with conducting simple sales, proactive marketing calls and providing financial advice
- Have strong technical skills, able to promote and demonstrate the use of digital/self-service banking options
- Previous banking experience is a strong asset
What’s in it for you?
- The opportunity to join a forward-thinking organization where you are surrounded by a collaborative team of innovative thinkers
- A rewarding career path with diverse opportunities for professional development
- An organization committed to making a difference in our communities– for you and our customers
- You can expect to be recognized and rewarded for high-performance. You’ll be supported by leadership through meaningful development conversations that enable faster advancement and internal training to support your growth and development
- A competitive compensation and benefits package
Pursuant to a language needs assessment conducted by Scotiabank, the successful candidate will be required to be able to communicate in English and French because they will serve and English-speaking clientele.
Customer Experience Associate - St-Bruno, QC
Scotiabank
Longueuil - 18.09kmCustomer Service Full-time
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Customer Experience Associate - Longueuil, QC (30 Hours/ Week) Full-time Job
Customer Service LongueuilJob Details
Our Senior Customer Experience Associates are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial goals.
We are looking for an enthusiastic, driven individual who enjoys meaningful conversation and supporting others. As an essential member of the Canadian Banking Branch network, the focus is to provide exceptional service throughout the customer’s journey by:
- Acting as a lobby leader; ensuring customers are appropriately triaged and/or assisted
- Contributing to the Branch’s targets by identifying and fulfilling simple sales opportunities, including opening day-to-day accounts, fulfilling pre-approved credit opportunities, and processing GICs
- Nurturing rich, long-standing relationships
- Being a technology expert and sharing your knowledge by introducing clients to our mobile banking applications and assisting them to better manage their banking needs
Is this role right for you? In this role you will:
- Build strong customer relationships and deliver excellent customer service
- Uncover and solve customers’ needs
- Explain complicated concepts simply
- Demonstrate success in a target-based performance environment, as well as contribute positively to a team-oriented work environment
- Demonstrate an eagerness to learn and determination to succeed
Do you have the skills that will enable you to succeed in this role? We’d love to work with you if you:
- Have strong customer service skills
- Are willing to assist in a professional, friendly and efficient manner
- Are available to work a flexible schedule
- Have experience with conducting simple sales, proactive marketing calls and providing financial advice
- Have strong technical skills, able to promote and demonstrate the use of digital/self-service banking options
- Previous banking experience is a strong asset
What’s in it for you?
- The opportunity to join a forward-thinking organization where you are surrounded by a collaborative team of innovative thinkers
- A rewarding career path with diverse opportunities for professional development
- An organization committed to making a difference in our communities– for you and our customers
- You can expect to be recognized and rewarded for high-performance. You’ll be supported by leadership through meaningful development conversations that enable faster advancement and internal training to support your growth and development
- A competitive compensation and benefits package
Pursuant to a language needs assessment conducted by Scotiabank, the successful candidate will be required to be able to communicate in English and French because they will serve and English-speaking clientele.
Location(s): Canada : Quebec : Longueuil
Customer Experience Associate - Longueuil, QC (30 Hours/ Week)
Scotiabank
Longueuil - 18.09kmCustomer Service Full-time
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Customer Experience Associate Part-time Job
Customer Service LongueuilJob Details
Our Senior Customer Experience Associates are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial goals.
We are looking for an enthusiastic, driven individual who enjoys meaningful conversation and supporting others. As an essential member of the Canadian Banking Branch network, the focus is to provide exceptional service throughout the customer’s journey by:
- Acting as a lobby leader; ensuring customers are appropriately triaged and/or assisted
- Contributing to the Branch’s targets by identifying and fulfilling simple sales opportunities, including opening day-to-day accounts, fulfilling pre-approved credit opportunities, and processing GICs
- Nurturing rich, long-standing relationships
- Being a technology expert and sharing your knowledge by introducing clients to our mobile banking applications and assisting them to better manage their banking needs
Is this role right for you? In this role you will:
- Build strong customer relationships and deliver excellent customer service
- Uncover and solve customers’ needs
- Explain complicated concepts simply
- Demonstrate success in a target-based performance environment, as well as contribute positively to a team-oriented work environment
- Demonstrate an eagerness to learn and determination to succeed
Do you have the skills that will enable you to succeed in this role? We’d love to work with you if you:
- Have strong customer service skills
- Are willing to assist in a professional, friendly and efficient manner
- Are available to work a flexible schedule
- Have experience with conducting simple sales, proactive marketing calls and providing financial advice
- Have strong technical skills, able to promote and demonstrate the use of digital/self-service banking options
- Previous banking experience is a strong asset
What’s in it for you?
- The opportunity to join a forward-thinking organization where you are surrounded by a collaborative team of innovative thinkers
- A rewarding career path with diverse opportunities for professional development
- An organization committed to making a difference in our communities– for you and our customers
- You can expect to be recognized and rewarded for high-performance. You’ll be supported by leadership through meaningful development conversations that enable faster advancement and internal training to support your growth and development
- A competitive compensation and benefits package
Pursuant to a language needs assessment conducted by Scotiabank, the successful candidate will be required to be able to communicate in English and French because they will serve and English-speaking clientele.
Customer Experience Associate
Scotiabank
Longueuil - 18.09kmCustomer Service Part-time
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Customer Service Team Lead (Night and Weekend) - DuProprio Full-time Job
Customer Service MontréalJob Details
DuProprio is currently looking for a Customer Service Team Leader for evening and weekend shifts .
Sounds like a good fit? Would you like to put your passion to good use and join the customer service team as a Customer Service Team Leader ?
Reporting to the Deputy Director of Residential Services, your responsibilities will include leading, mentoring, and developing customer service advisors to ensure the quality of services offered to clients. You will play a key role in human resources management, strategic planning, and customer satisfaction.
Concretely , what do your days look like ?
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Organize sessions to support individual and collective progress ;
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Implement actions to achieve the department's objectives ;
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Plan and supervise initial and ongoing training with the training team ;
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Identify training needs to support business objectives;
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Ensure adherence to timetables and ensure proper planning and management of resources with the workforce planner ;
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Distribute tasks and ensure their execution ;
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Prepare and lead team meetings ;
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Participate in various tasks related to human resources management such as recruitment and performance management ;
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Ensure sound management of complaints, monitor surveys and provide exemplary customer service;
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Identify optimization opportunities and contribute to improvement strategies.
What do you need to be a customer service team leader with us ?
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Accumulate 2 to 5 years of experience in customer service, including experience in management , supervision or team coordination ;
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Be available three days a week from 10:30 a.m. to 7:00 p.m., as well as Saturday and Sunday from 8:00 a.m. to 3:00 p.m.;
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Supervise the team with mobilizing leadership, promoting autonomy, innovation and accountability ;
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Develop a clear operational vision aligned with the organization's strategic objectives ;
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Have a proactive approach in defining and implementing continuous improvement strategies ;
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Demonstrate an ability to lead projects or initiatives aimed at improving customer experience or internal operations ;
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Demonstrate managerial courage and be able to face uncomfortable situations ;
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Provide exceptional customer service by placing customer needs at the heart of priorities ;
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Communicate effectively orally and in writing ;
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Be able to clearly convey expectations and give constructive feedback;
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Have excellent management of time, priorities and resources ;
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Use technological tools (CRM, office software, communication platforms) with ease ;
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Adapt to changes and demonstrate flexibility in a changing context.
Benefits that make a real difference :
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A group insurance program paid in part by the employer (drug, dental, travel, life, disability insurance, etc.) including a $5,000 health account ;
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A bonus system to highlight and reward your work ;
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A generous vacation policy ;
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5 days of paid floating leave upon starting your job;
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Access to an employee and family assistance program ( EAP F ) ;
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A telemedicine service ;
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An annual allowance of $ 20 for your sports and cultural activities ;
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A day of paid leave when you move and for volunteering;
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Several employee discounts so that you can carry out your real estate projects with complete confidence and at lower costs .
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An annual base salary plus a performance-based commission plan .
And we don't stop there, because we really care about you:
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A hybrid and flexible teleworking formula;
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An integration process to quickly familiarize you with your work environment and our services;
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A work environment that prioritizes both your professional development and your personal growth ;
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A social club that ensures your daily life with us is pleasant and stimulating;
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Collaborative teamwork where your wildest ideas are welcomed and even encouraged.
EspaceProprio is an independent subsidiary of the Desjardins Group, which works exclusively in the field of housing and ensures the integration, coordination and support of the various companies acquired by Desjardins, such as DuProprio, RénoAssistance and Confia.
#LBDP
#LI-Hybrid
Customer Service Team Lead (Night and Weekend) - DuProprio
EspaceProprio
Montréal - 22.63kmCustomer Service Full-time
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Customer Service Advisor - DuProprio Full-time Job
Customer Service MontréalJob Details
Does this sound familiar? Do you want to join a team that's been revolutionizing the real estate world since 1997? What will your day look like?
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Make a difference in our clients ' sales projects by answering phone calls and supporting them in the sale of their property;
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Carry out follow-ups with our customers in order to advise them on the use of our products and services and offer them the best solutions for the success of their project.
What do you need to be a Customer Service Advisor ?
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For a full-time position: Be available Monday to Friday (8:30 a.m. to 5:00 p.m.);
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For a part-time position: Be available one evening per week (4:00 p.m. to 7:00 p.m.) as well as Saturday and Sunday (8:00 a.m. to 3:00 p.m.);
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A passion for customer service, because for you, it’s important to make a difference;
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An approach based on listening and understanding customer needs ;
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Interpersonal skills ;
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A proactive and empathetic attitude to support clients in their sales project;
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Some customer service experience, at least enough to know you like it;
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Great ease with computers;
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The ability to travel to the Charny or Montreal office. (Details about our hybrid work model will be presented to you during the recruitment process).
Benefits that make a real difference
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An hourly wage starting at $ 20.90 plus a $1 bonus if you are bilingual and a $2 bonus if you work evenings and weekends ;
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Recognition of relevant years of experience;
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The support of a team of senior advisors and colleagues to help you;
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A bonus system to highlight and reward your work;
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Paid floating leave days as soon as you start your job ;
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Access to an employee and family assistance program (PAEF );
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A telemedicine service ;
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An annual allowance of $200 for your sports and cultural activities;
-
A day of paid leave when you move and for volunteering;
-
Several employee discounts so that you can carry out your real estate projects with complete confidence and at a lower cost.
And we don't stop there, because we really care about you:
-
An integration process to quickly familiarize you with your work environment and our services;
-
A work environment that prioritizes both your professional development and your personal growth;
-
A social club that ensures your daily life with us is pleasant and stimulating;
-
Collaborative teamwork where your wildest ideas are welcomed and even encouraged.
EspaceProprio is an independent subsidiary of the Desjardins Group, which works exclusively in the field of housing and ensures the integration, coordination and support of the various companies acquired by Desjardins, such as DuProprio, RénoAssistance and Confia.
#LBDP
#LI-Hybrid
Customer Service Advisor - DuProprio
EspaceProprio
Montréal - 22.63kmCustomer Service Full-time
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Bilingual Contact Centre Representative, Canadian Banking, Easyline Full-time Job
Customer Service MontréalJob Details
Work Location:
Montréal, Quebec, Canada
Hours:
37.5
Line of Business:
Personal & Commercial Banking
Pay Details:
45 700 $/$45,700 - 61 000 $/$61,000 CAD
TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.
As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.
Job Description:
Department Overview
Supporting and helping is at the heart of everything we do atour contact centres, and we’re proud of the value that we can deliver 24-hours a day, 7-days a week for more than 27 million TD customers. Alongside caring colleagues and supportive leaders, you’llhave opportunities to grow and make a meaningful difference to our customers, our communitiesand our business.
Job Details
What You’ll Do
As the voice of TD, you’ll be passionate about understandingour customers. Whether you’reassisting in-bound customers with account inquiries orresolving an issue by recommending a TD product or service, you’ll help us offer personalized support to our customers whenever they need it. You’llconsistently deliver legendary customer service by making it easy, creating value, and delivering trusted advice to our customers.
As a valued member of our Contact Centre Team, you will:
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Make people’s day: strive to deliver an exceptional customer service experience by offering friendly support through your knowledge of TD products, services and solutions.
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Solve problems efficiently: resolve customer inquiries at the first point of contact by asking questions and responding with empathy to their concerns.
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Achieve your goals: consistently reach performance objectives, including customer experience survey results, advice and quality goals, compliance regulations, and productivity targets.
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Never stop learning: actively participate in ongoing training and coaching support to help you continue togrow and develop in your role.
Job Requirements
What You Need to Succeed
We’re proud to work with a group of diverse colleagues. If you have relevant experience that isn’t mentioned below, tell us about it in your resume or cover letter.
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High School Diploma or equivalent
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Bilingual (French & English)
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Exceptional listening skills and a curiosity to help customers meet their needs and resolve concerns. (Preference given to those with experience in financial or service industries.)
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Ability to multitask and navigate through computer systems,applications, and multiple screens with speed and accuracy while balancing performance to meet a variety of metrics.
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Digital literacy across a broad range of devices (e.g., smartphones, tablets, laptops, headsets, etc.).
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Flexibility, resiliency, and a positive attitude when responding to challenging situations.
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Ability to work both independently and as part of a team.
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Integrity when managing sensitive customer information in alignment with Regulatory and Compliance guidelines related to servicing and sales practices.
Language Requirement
This position requires proficiency in a language other than French to support customers, employees or markets located outside the province of Quebec or who require services in a language other than French.
Additional Information
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.
Colleague Development
If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.Whether you have a passion forhelping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organizationat TD – and we’re committed to helping you identify opportunities that support your goals.
Training & Onboarding
We will provide in-person training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.
InterviewProcess
We’ll reach out to candidates of interest to schedule an interview. We do our bestto communicate outcomes to all applicantsbyemail or phone call.
Bilingual Contact Centre Representative, Canadian Banking, Easyline
TD
Montréal - 22.63kmCustomer Service Full-time
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Customer Subscription Advisor (Full Time) - DuProprio Full-time Job
Customer Service MontréalJob Details
We help current and aspiring homeowners take on and carry out their real estate projects with confidence. We provide quick access to a network of skilled professionals every step of the way, whether its to buy or sell a house, undertake a major renovation project, or keep up with routine home maintenance.
To achieve this, we have developed a corporate culture that truly puts the employee at the heart of its priorities.
DuProprio is currently looking for a New Membership Advisor .
Does this speak to you? Would you like to put your passion to good use and join the residential sales team as a New Membership Advisor ?
Concretely, what will your days look like ?
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Answer inbound sales phone calls and make outbound calls to provide appropriate information to our customers;
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Promote and explain the different products available to potential customers;
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Actively listen and ask relevant questions to identify customer needs and expectations ;
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Make outbound calls to present our economical, efficient and innovative tools, facilitating real estate transactions;
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Maintain our client files up to date by performing various administrative tasks;
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Collaborate with the sales team to develop strategies to attract new customers and retain existing customers.
What do you need to be a Consultant , new memberships with us?
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Have experience in sales and customer service;
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Have knowledge of sales techniques;
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Be comfortable using different software and computer systems;
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Have the desire to perform and be results-oriented;
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Provide outstanding customer service;
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Have interpersonal skills (customer approach);
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Have great listening skills;
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Have an interest in real estate and enjoy teamwork;
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The ability to work both remotely and at our Charny office . (Details about our hybrid work mode will be presented to you during the recruitment process).
Benefits that make a real difference:
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A salary based on your sales experience starting at $ 20.90 /hour + bonus
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The possibility of receiving the evening and FDS bonus ($2);
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A variable schedule of 37.5 hours per week: Monday to Thursday between 8:30 a.m. and 7 p.m .; Friday between 8:30 a.m. and 5 p.m .; Saturday to Sunday between 10 a.m. and 3 p.m.;
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A group insurance program paid in part by the employer (drug, dental, travel, life, disability insurance, etc.) including a $500 health account ;
-
A bonus system to highlight and reward your work;
-
A generous vacation policy;
-
5 days of paid floating leave upon starting your job ;
-
Access to an employee and family assistance program (EFAP);
-
A telemedicine service;
-
An annual allowance of $200 for your sports and cultural activities;
-
A day of paid leave when you move and for volunteering;
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Several employee discounts so that you can carry out your real estate projects with complete confidence and at a lower cost.
And we don't stop there, because we really care about you:
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A hybrid and flexible teleworking formula;
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An integration process to quickly familiarize you with your work environment and our services . During the first few months , you will occupy the position of customer service advisor to quickly familiarize you with your work environment and our services;
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A work environment that prioritizes both your professional development and your personal growth;
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A social club that ensures your daily life with us is pleasant and stimulating ;
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Collaborative teamwork where your wildest ideas are welcomed and even encouraged.
EspaceProprio is an independent subsidiary of the Desjardins Group, which works exclusively in the field of housing and ensures the integration, coordination and support of the various companies acquired by Desjardins, such as DuProprio, RénoAssistance and Confia.
#LBDP
#LI-Hybrid
Customer Subscription Advisor (Full Time) - DuProprio
EspaceProprio
Montréal - 22.63kmCustomer Service Full-time
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Bilingual Contact Centre Representative - Canadian Banking, Small Business Banking Full-time Job
Customer Service MontréalJob Details
Work Location:
Montréal, Quebec, Canada
Hours:
37.5
Line of Business:
Personal & Commercial Banking
Pay Details:
47,200 $/$47,200 - 66,600 $/$66,600 CAD
TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.
As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.
Job Description:
Job Requirements
What You Need to Succeed
We’re proud to work with a group of diverse colleagues. If you have relevant experience that isn’t mentioned below, tell us about it in your resume or cover letter.
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High School Diploma or equivalent.
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Bilingual – French & English
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Exceptional communication and listening skills and a curiosity to help Business Owner's meet their needs and resolve concerns.
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Ability to multitask and navigate through computer systems,applications, and multiple screens with speed and accuracy while balancing performance to meet a variety of metrics.
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Digital literacy across a broad range of devices (e.g., smartphones, tablets, laptops, headsets, etc.).
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Flexibility, resiliency, and a positive attitude when responding to challenging situations, while understanding the unique needs of a Business Owner
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Ability to work both independently and as part of a team.
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Integrity when managing sensitive customer information in alignment with Regulatory and Compliance guidelines related to servicing and sales practices.
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Preference given to those with experience in financial or service industries.
Additional Information
We’re delighted that you’re considering building a career with TD. Through regular colleague development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.
Colleague Development
If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to a variety of mentoring programs to help you unlock future opportunities.Whether you have a passion about helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organizationat TD – and we’re committed to helping you identify opportunities that support your goals.
Training & Onboarding
We will provide in-person training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.
InterviewProcess
We’ll reach out to candidates of interest to schedule an interview. We do our bestto communicate outcomes to all applicantsbyemail or phone call.
#LI-NACO
#IN-NACO
National Occupation Classification (NOC) Code
63102- Financial sales representatives
Bilingual Contact Centre Representative - Canadian Banking, Small Busi...
TD
Montréal - 22.63kmCustomer Service Full-time
Learn More
