114 Jobs Found

Service Desk Analyst Full-time Job

Express Scripts Canada

Administrative Jobs   Mississauga
Job Details

Express Scripts Canada is actively looking for a motivated Service Desk Analyst. The successful candidate shall possess a strong client-centric focus with a keen eye for problem solving and time management skills. This candidate must have a willingness to work a flexible schedule to accommodate deadlines, with on-call duties, as required.

 

 

ESSENTIAL FUCTIONS:

  • Maintain a Product Care Centre processes that meets ITIL standards

  • Monitor, investigate, answer and log internal application issues and service requests

  • Impart business knowledge to assist and support Express Scripts Canada’s internal customers on day-to-day system issues

  • Maintain incident management ticket queues and adhere to SLA’s by setting priorities and resolving technical issues

  • Work with internal service providers to identify and resolve system-related issues

  • Triage end user support issues and actively work with other teams within the Information Systems to resolve in a timely manner

  • Develop and maintain documentation relating to the support process and procedures within the Business Resiliency Product Care Centre team

  • Record, update and track all User ID setup requests for internal software application: modifications, terminations, password resets, including QA and external customer requests

  • Review and update process documents and User templates on a regular basis to reflect current information and processes

  • Answer support calls and participate in an afterhours on-call rotation schedule

  • Provide remote assistance to all Express Scripts Canada locations

  • Develop and maintain good working relationships with user community with a focus on providing best-in-class support services

  • Assist with internal communications regarding system-related issues

  • Liaise with other internal departments as required

  • Meet all SLAs for both internal and external clients

  • Other projects as assigned by Management

 

 

QUALIFICATIONS:

  • Post-secondary degree with related job experience in insurance, customer service or computer science.

  • Experience in a technology/service desk role with a focus on providing superior customer service based on ITIL standards

  • ITIL 4 certification would be an asset

  • Knowledge of FTP, TCP/IP and its relationship to feed transmission and receipt is an asset.

  • Bilingualism in French & English both written and verbal

  • Excellent problem solving skills to assist users in resolving issues and setting customer expectations

  • Excellent time management skills to be able to handle multiple job functions and tickets each day

  • Good working knowledge of Express Scripts Canada operations and systems

  • Ideal candidate has excellent analytical and documentation skills, is proactive, energetic and a team-player

  • A strategic thinker that can think outside the box and take the Product Care Centre to the next level

  • Ability to work effectively with internal customers and other team members

  • Flexible and adaptable to working additional hours and/or overtime

  • Job requires precise finger/hand movements while working with a keyboard

 

NOTE: Internal candidates should apply before March 18, 2024.

Service Desk Analyst

Express Scripts Canada
Mississauga - 48.1km
  Administrative Jobs Full-time
Express Scripts Canada is actively looking for a motivated Service Desk Analyst. The successful candidate shall possess a strong client-centric focus with a keen eye for problem so...
Learn More
Mar 13th, 2024 at 17:03

Office reception clerk Full-time Job

Global Lumber Resources Inc

Administrative Jobs   Mississauga
Job Details

Requirements:

Languages: Candidates must have knowledge of the English Language
Education: Candidates don’t need standard educational qualification such as degree, certificate or diploma
Experience: Candidates don’t need experience although having experience is an asset

Physical Requirements:

  • The candidates should be able to handle repetitive tasks efficiently

Candidate Status:

  • Canadian citizens and permanent or temporary foreign workers of Canada are eligible for this position
  • International Candidates who don’t have a valid Canadian work permit also can apply

Responsibilities:

  • The candidates should be able to greet people, direct them to contacts or service areas, and answer the telephone to relay calls and messages
  • The candidates should be able to obtain, process information, and perform data entry required for services
  • The candidates should be able to order office supplies and perform basic bookkeeping tasks
  • The candidates should be able to schedule appointments, send invoices, and confirm appointments efficiently
  • The candidates should be able to receive and issue payments while performing clerical duties such as filing, sorting, and distributing mail

How to apply:

If the position is fit for you and the basic requirements are fulfilled then you can now apply directly to the employer (along with your Resume) through the below-mentioned details

By email
[email protected]

Office reception clerk

Global Lumber Resources Inc
Mississauga - 48.1km
  Administrative Jobs Full-time
  18
Requirements: Languages: Candidates must have knowledge of the English Language Education: Candidates don’t need standard educational qualification such as degree, certificate or d...
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Feb 21st, 2024 at 11:08

Administrative assistant Full-time Job

Trans Expert Freight System Inc

Administrative Jobs   Mississauga
Job Details

Requirements:

Languages: Candidates must have knowledge of the English Language.
Education: Candidates need Secondary (high) school graduation certificate
Experience: Candidates needs an experience of 1-2 years

Responsibilities

Tasks

  • Determine and establish office procedures and routines
  • Schedule and confirm appointments
  • Answer telephone and relay telephone calls and messages
  • Answer electronic enquiries
  • Compile data, statistics and other information
  • Order office supplies and maintain inventory
  • Greet people and direct them to contacts or service areas
  • Set up and maintain manual and computerized information filing systems
  • Type and proofread correspondence, forms and other documents

How to apply:

 

If the position is fit for you and the basic requirements are fulfilled then you can now apply (along with your resume) through below mentioned details.

By email

[email protected]

Administrative assistant

Trans Expert Freight System Inc
Mississauga - 48.1km
  Administrative Jobs Full-time
  25.50
Requirements: Languages: Candidates must have knowledge of the English Language. Education: Candidates need Secondary (high) school graduation certificate Experience: Candidates ne...
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Jan 30th, 2024 at 11:15

Administrative Officer Full-time Job

Gloxtar Inc.

Administrative Jobs   Mississauga
Job Details

Requirements:

Languages: Candidates must have knowledge of the English Language.
Education: Candidates need standard educational qualification such as college, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years or equivalent experience
Experience: Candidates needs an experience of 1-2 years
Computer and Technology Knowledge: MS Excel, MS Office, MS Outlook, MS PowerPoint, MS Windows, MS Word
Security and Safety: Basic security clearance

Physical Requirements:

  • The candidate should be able to work in a fast-paced environment and work with tight deadlines
  • The candidate should be able to pay attention to detail and handle large workloads

Other Requirements:

  • The candidate should have an efficient interpersonal skills
  • The candidate should be able to work with an excellent oral and written communication skills
  • The candidate should be able to work in a flexible environment and work in an organized way

Responsibilities:

    • The candidate should be able to establish work priorities and ensure procedures are followed and deadlines are met also carry out administrative activities of establishment
  • The candidate should be able to administer policies and procedures related to the release of records in processing requests under government access to information and privacy legislation also coordinate and plan for office services such as accommodation, relocation, equipment, supplies, forms, disposal of assets, parking, maintenance and security services
  • The candidate should be able to assist in the preparation of operating budget and maintain inventory and budgetary controls also assemble data and prepare periodic and special reports, manuals and correspondence
  • The candidate should be able to oversee and coordinate office administrative procedures

How to apply:

If the position is fit for you and the basic requirements are fulfilled then you can now apply (along with your resume) through below mentioned details.

By Email:
[email protected]

Administrative Officer

Gloxtar Inc.
Mississauga - 48.1km
  Administrative Jobs Full-time
  27.50
Requirements: Languages: Candidates must have knowledge of the English Language. Education: Candidates need standard educational qualification such as college, CEGEP or other non-u...
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Jan 30th, 2024 at 11:11

Legal assistant - immigration Full-time Job

Sambhav Immigration Services Inc.

Administrative Jobs   Mississauga
Job Details

Requirements:

Languages: Candidates must have knowledge of the English Language
Education: Candidates need standard educational qualifications such as a Secondary (high) school graduation certificate
Experience: Candidates needs experience of 1 year to less than 2 years

Responsibilities

Tasks

  • Schedule and confirm appointments
  • Maintain filing system
  • Determine and establish office procedures and routines
  • Arrange travel, related itineraries and make reservations
  • Prepare financial statements and reports
  • Train and supervise staff
  • Open and distribute regular and electronic incoming mail and other material and co-ordinate the flow of information
  • Prepare and key in correspondence and legal documents
  • Review and proofread documents and correspondence to ensure compliance with legal procedures and grammatical usage
  • Perform basic bookkeeping tasks

Supervision

  • 3-4 people

Experience and specialization

Computer and technology knowledge

  • MS Word
  • Electronic mail
  • MS Excel
  • MS Outlook
  • MS PowerPoint
  • MS Office

Area of work experience

  • Correspondence
  • Invoices

Additional information

Transportation/travel information

  • Public transportation is not available

Work conditions and physical capabilities

  • Fast-paced environment
  • Work under pressure
  • Tight deadlines
  • Attention to detail
  • Large caseload

Personal suitability

  • Accurate
  • Client focus
  • Dependability
  • Efficient interpersonal skills
  • Excellent oral communication
  • Excellent written communication
  • Organized
  • Reliability
  • Team player
  • Ability to multitask

How to apply:

 

If the position is fit for you and the basic requirements are fulfilled then you can now apply directly to the employer (along with your Resume) through the below-mentioned details

By email

[email protected]

Legal assistant - immigration

Sambhav Immigration Services Inc.
Mississauga - 48.1km
  Administrative Jobs Full-time
  28.50
Requirements: Languages: Candidates must have knowledge of the English Language Education: Candidates need standard educational qualifications such as a Secondary (high) school gra...
Learn More
Jan 29th, 2024 at 12:01

Account Executive Full-time Job

Rogers Communications Inc.

Administrative Jobs   Kitchener
Job Details

Our company was built on the dream of a pioneering entrepreneur, and that spirit continues to empower our work with businesses across Canada today. The Rogers Business team helps organizations of all sizes adapt, scale, and win with network services and other innovative technology solutions that are reliable, secure, and scalable. These solutions are built to allow businesses to operate more efficiently, reduce costs and improve productivity and collaboration. We are looking for team members who have a passion for delivering industry-leading value to customers and businesses in the communities where we live and work, so come build a rewarding career at Rogers and be a driving force behind our success story!

 

Account Manager – SWO Enterprise  

This position is responsible for retaining and growing Roger’s revenue within an assigned Enterprise Strategic Account territory.  By effectively partnering with clients, Account Manager will provide effective business solutions to customers through innovative and strategic planning, superior customer service, executive engagement, and prospecting.

 

What you will be doing:

  • Responsible for the new business development with professional “Hunter” mindset within an assigned base of prospects, low share, & incumbent accounts and/or territories/industries within the Rogers For Business Strategic team.

  • Primary client relationship manager; marshals Rogers resources across sales efforts.

  • Capable of having business development conversations about client needs; leverages specialists for more complex sales opportunities.

  • Selling & servicing an integrated suite of Rogers For Business solutions (Wireless, Network Access, Managed Services, Data Centre , Cloud, Disaster Recovery solutions, Voice Collaboration & Hosted PBX Business Productivity solutions, and Managed Services).

  • Use innovative selling techniques and product knowledge, to grow business primarily within existing base of accounts using the full suite of Rogers products and services.

  • Analyse and pursue opportunities for prospecting additional business within assigned construction and mixed vertical territory.

  • Represent the company with a positive attitude and strong work ethic that will maintain a maximum retention rate and manage growth.

  • Develop account and relationship management strategies, to gain insider status and to protect the account from any competitive activity.

  • Act as the single point of contact for accounts on the full suite of products and services provided by Rogers Communications Inc.

  • Share your ideas by actively participating at regular sales meetings and fulfil required administrative duties to support your role.

  • Own and troubleshoot customer problems and provide solutions by working with key internal contacts to maintain integrity of business.

  • Responsible for pro-actively maintaining a high level of Sales hygiene, forecasting, and account planning.

  • Actively participate in regular sales meetings and fulfil administrative duties as required.

 

What you will bring:

  • University degree or equivalent expertise.

  • 5 to 10 years sales experience in Enterprise/Strategic sales (companies with 1500+ Employees).

  • Experience working in complex sales environment selling to CIO, IT leaders with appreciation for long sales cycles & need to manage multiple customer stakeholders.

  • Must be trustworthy, have Strong Business Acumen, likeable & customer focused on help customers solve problems & achieving their desired goals & outcomes.

  • Ability to work in a “virtual” team environment with ability to work cross functionally with key internal stakeholders & executives.

  • Must be proficient in selling telecom services (wireless, IOT, wireline, Data Centre + Cloud, Managed & Professional Services, Cloud based Phone systems).

  • Experience in Office 365, Teams, PowerPoint, Excel, Word & Salesforce CRM.

  • Seasoned Communicator both verbally & written.

  • Technology Driven (understand market trends).

  • Proven interpersonal skills.

  • Proven aptitude for implementing sales strategies.

  • Be self-motivated, results orientated & accountable for the development of new business.

  • Positive Team Member and Contributor.

  • Proven funnel management experience.

  • Experienced presenting to Executives (Internal/External).

  • Experience in data solutions selling and strategy.

 

What’s in it for you?

We believe in investing in our people and helping them reach their potential as valuable members of our team. As part of our team, you’ll have access to a wide range of incredible resources, growth opportunities, discounts, and perks, including:

 

• Competitive salary & annual bonus

• Competitive & flexible health and dental benefits, pension plan, RRSP, TFSA, and Stock matching programs.

• Discounts: Enjoy up to 50% off Rogers Services and Blue Jays Tickets, 25% off TSC items, and a 20% discount on all wireless accessories sold in Rogers stores.

• Paid time off for volunteering

• Company matching contributions to charities you support

• Growth & Development Opportunities:

o Self-driven career development programs (E.g. MyPath program)

o Rogers First: priority in applying to internal roles of interest

• Wellness Programs:

o Homewood employee & family assistance program

o Cognitive Behavioural Therapy (CBT) & Virtual therapy sessions

o Low or no-cost fitness membership with access to virtual classes

• Our commitment to the environment and diversity:

o Work for an organization committed to environmental protection

o Strong commitment to diversity and inclusion with employee resource groups supporting equity-deserving groups including groups representing People of Colour, 2SLGBTQIA+, Indigenous Peoples, Persons with Disabilities and Women. We all bring something different, and we know what makes us different makes us great.

 

This is a hybrid work position and will require you to be in office three days per week. 

 

If you are selected to move forward in the recruitment process, here is what you can expect:

 

• 15-minute phone screen with your recruiter, 1-hour virtual interview with Hiring Manager, 30-minute final round virtual interview with Director of the team. Best of luck!

 

As part of the recruitment process, the selected candidate will be required to complete a background check which includes credit and criminal checks.

 

To protect our people, brand and assets, a pre-employment background check will be conducted. As part of our selection process, all candidates must clear a criminal background check. Additionally, a credit check and drivers abstract may be required depending on the role.

 

Schedule: Full time
Shift: Day
Length of Contract: Not Applicable (Regular Position)
Work Location: 85 Grand Crest Place (031), Kitchener, ON
Travel Requirements: Up to 50%
Posting Category/Function: Sales & Account Management
Requisition ID: 318511

Account Executive

Rogers Communications Inc.
Kitchener - 48.11km
  Administrative Jobs Full-time
Our company was built on the dream of a pioneering entrepreneur, and that spirit continues to empower our work with businesses across Canada today. The Rogers Business team helps o...
Learn More
Feb 24th, 2025 at 14:59

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