What you’ll do

Customer Service

• Provides leadership to the team, consistently coaches, and follows up to ensure the delivery of the service model standards are provided to each customer.
• Leads the B2B Mark’s Commercial Business function including order entry and management and coaching team to ensure accurate and timely ordering and delivery to customer.
• Provide exceptional omni-channel experience by offering in-store eCommerce sales and fulfilling eCommerce orders within defined service levels.
• Support the customer experience through timely processing and movement of inventory to the salesfloor.

Operations

• Implement, communicate, and ensure compliance with all operating procedures, processes, and policies.
• Manage scheduling and follow up of execution on shipping /receiving, eCommerce fulfillment operations, cash management, and operations systems & compliance.
• Assists in preparation and execution of annual inventories.
• Follows and ensures compliance of all corporate LP, cash and audit, and OH&S policies and procedures.
• Assumes responsibility for all operations of the store in the absence of the Store Manager.

Training

• Provides leadership to the team and consistently coaches and follows up to ensure the delivery the service model standards are provided to each customer.
• Creates and communicates execution of Daily Game Plan for operations activities.
• Communicates in a clear and concise manner to team, leading effective Shift Starter meetings / coaching sessions.
• Follows up with the team to complete required training within timeframes.

Leadership

• Acts as a brand ambassador by promoting brands and culture.
• Continually motivates team and performance through recognition programs, store contests, customer compliments, etc.
• Maintain Mark’s performance management expectations including progressive discipline where necessary.
• Follows the disciplinary process consistently and impartially.
• Promotes and maintains a positive and motivating work environment (safe, inclusive, and empowering).

What you’ll bring

• Proven ability to coach, mentor and develop department team and store team, through setting expectations, communication, coaching, feedback, and ongoing support.
• Proven ability to build and manage a daily, weekly plan for the department and store.
• Exceptional communication skills and organizational skills
• Superior training and mentoring skills
• 3-5 years retail experience required.
• High energy, enthusiasm, and a drive to succeed.
• Basic computer skills required.

At Canadian Tire Group of Companies, we believe in fostering an environment of transparency. A place where your contributions are recognized, valued, and fairly rewarded and salary is determined based on a combination of factors including individual experience, store volume, location, and other relevant role-specific requirements. Beyond a competitive base salary of $xx to $xx, you'll enjoy company benefits, bonuses, or any additional compensation.

The Domestic Transportation team at Canadian Tire is looking for a dedicated Operations Dispatcher to join the team. This position is focused on managing the transportation plan for shipments to and from customers nationwide, including CTR stores, vendors, distributions centres, third party hubs, and rail terminals. Working within a very fast paced and dynamic environment, the Operations Dispatcher will tender and supervise loads being executed by third party carriers, as well as Canadian Tire’s own Fleet within Ontario, Quebec and Western Canada in accordance with legal compliance for Fleet operations. The Operations Dispatcher will modify freight movements to ensure flawless execution at the lowest possible cost. Acting as a subject matter expert, the Operations Dispatcher will manage key performance indicators within the context of supporting the achievement of Transportation goals. The Operations Dispatcher is required to work various shifts based on business requirements.

• Dispatch pickup and delivery work assignments to CT Fleet Drivers and 3rd Party Carriers

• Monitor Driver productivity and ensure compliance with the Transportation legislation

• Ensure efficient use of the CT Tractor Fleet and assign Tractors to Drivers   

• Work with various software applications to manage Transportation work assignments

• Monitor outbound deliveries to stores to ensure we achieve target metrics

• Monitor vendor pickups to ensure we achieve target metrics

• Monitor drayage moves to / from rail terminals

• Dispatch equipment re-positioning (chassis, trailers, containers) to support DC Operations

• Provide regular status updates and insights on operational challenges and opportunities

• Support 24 hours X 7 days per week Dispatch Operations 

What you bring

• Bilingual in French and English

• Well-developed working knowledge of transportation regulations and geography

• Demonstrated knowledge of Hours of Work Legislation, Transportation of Dangerous Goods and the Highway Traffic Act is an asset

• Knowledge of JDA Transport an asset

• Excellent problem solving and decision-making skills, with the ability to balance cost and service

• Ability to multi-task and prioritize effectively, in a fast paced, dynamic environment

• Excellent verbal communication skills

• Post-Secondary Education i.e. C.I.T.T. designation or other relevant college/university/industry program  

Available Shifts: Midnight (1 X 8 hr, 2 X 10 hr, 1 X 12 hr), Afternoon (5 X 8 hr)

Hybrid

We value flexibility. We have adopted a hybrid work model whereby employees use a combination of working in office and virtually in service of outcomes. Each leader is empowered to decide what work is best achieved in person based on the unique needs of their team.

#LI-MM2

The Logistics Coordinator is responsible for managing the flow of International and Transborder shipping processes from origin to domestic Distribution Centre's with a primary focus on CTC’s Sport Chek banner.  This includes such things as overseas freight bookings and payments, ensuring product flows on time, communicating exceptions internally, working with suppliers and manufacturers to ensure accurate documentation and on time delivery. You will also work closely with CTC’s external third party transload providers and ocean carrier service providers for the Asia Pacific and the European trade lanes as well as internal CTC supply chain teams such as Offshore Logistics, Drayage Operations, and all Distribution Centers. This is a pivotal role in managing CTC’s offshore product flow and ensuring a strong instock position in stores.

• Create weekly & daily plans based off vessel arrival schedules; manage changes and determine action plans based on product arrival requirements.

• Collaborate with internal teams, overseas offices and third-party providers such as (i.e. freight forwarders) on issues, shipment routing, and consolidation opportunities.

• Review daily reporting on offshore POs for business insights, status updates, and take action on any issues

• Nominate air and trucking carriers; coordinate pickup & delivery

• Track and monitor product flow for all international shipments: overseas ocean, air and cross-border over the road or intermodal shipments

• Coordinate with internal buying groups on the status of their shipments and initiate expediting where necessary to improve the timeliness of their shipments

• Provide details of import shipment to Customs Broker for clearance and confirming proper import documentation supplied by vendors. 

• Process/audit freight invoices ensuring accuracy. 

• Manage transload volumes; ensure capacity and staffing are sufficient working around seasonal volume shifts

• Drive productivity improvements, automation, and efficiencies to benefit CTC supply chain and transportation.

• Monitor performance of third-party partners against service level targets and drive improvements.

• Support strategic & tactical projects.

• Maintain strong relationships with all internal and external stakeholders

What you’ll bring:

• University degree and/or Post-Secondary education in business, engineering, or Supply Chain.

• 3+ years of experience of Logistics or industry-related experience; working with or at a Freight Forwarding company or International Shipping Department is preferred.

• Advanced proficiency with MS Excel (pivot tables, charts, formulas), MS Access, and Power BI

• Strong analytical and problem-solving skills; able to find, negotiate and implement creative and workable solutions to issues that balance cost and service

• Ability to formulate and express ideas clearly and effectively in verbal and written presentations.

• Ability to work in a self-directed manner and with cross-functional teams.

• Process orientated with the ability to multi-task; able to develop inter-department process improvements and communicate internally as well as to various vendors and factories 

• Proven organization and planning skills

• Attention to Detail: Demonstrates the ability to accurately process detailed data entries while viewing discrepancies in the process and viewing as a larger picture

• CIFFA Certification is a nice to have

Hybrid

We value flexibility. We have adopted a hybrid work model whereby employees use a combination of working in office and virtually in service of outcomes. Each leader is empowered to decide what work is best achieved in person based on the unique needs of their team.

we are seeking a Real Estate Manager to manage the development of retail stores. The Real Estate Manager should be an expert with respect to all real estate and competitive issues within his/her assigned area. The Real Estate Manager reports directly to the Associate Vice-President of Real Estate for Central Canada.

• Evaluation and site selection together with the negotiation of real estate transactions for incremental and replacement/expansion projects for the store network

• Implement strategic plan for market and site selection

• Assisting our stakeholders to meet their annual store development plan

• Strong coordination of projects with store operations team

• Negotiation of Offers to Lease & final Lease documents

• Coordination with external legal counsel on all aspects of legal documentation

• Coordination with Construction team so as to ensure proper due diligence of landlord’s work

• Coordination with CTREL Real Estate Operations on renewals and store replacements

• Coordination with market analysis and finance for the preparation of Cost Benefit Analysis

• Presentation of projects to the senior executive at Real Estate Committee

• The individual in this role will have to travel across Central Canada

What you bring

• Minimum of 5 years of industry experience

• Excellent written and oral communication skills

• Strategic thinker with strong business acumen

• Strong negotiation skills

• Strong project management skills

• Strong written and verbal communication skills

• Ability to exercise a high degree of confidentiality

• Self-motivated and flexible; able to work remotely

• Strong work ethic and the ability to complete and prioritize multiple competing tasks under time sensitive deadlines

• Ability to work both independently and as part of a team; proficient at building trust and maintaining relationships

• Valid driver’s license

Hybrid

We value flexibility. We have adopted a hybrid work model whereby employees use a combination of working in office and virtually in service of outcomes. Each leader is empowered to decide what work is best achieved in person based on the unique needs of their team.

Reporting to the Supply Chain Project Engineering Manager, Supply Chain Project Engineers play a critical role in both the growth and sustainment of supply chain distribution projects. They are responsible for overseeing technical requirements and supporting projects with ATOS/MHE procurement and execution, ensuring successful program/project delivery.
Reporting to the Supply Projects Engineering Manager, this position will be an integral part of the engineering team to ensure continuous improvements within our operation. Included in this mandate is the analysis and completion of capital projects for the improvement of product flow throughout DC Operations in Supply Chain. This position will also be an integral part of the strategic change initiatives.

As a member of Supply Chain Projects team you will participate in a demanding, fast paced operations environment ensuring reliable facility operations in CTR's Supply Chain distribution network.

• Develop business cases, requirements, and cost benefit analysis for capital project

• Oversee projects ensuring they are managed effectively (scope, quality, time, budget) and efficiently using accepted project management methodologies

• Identify, develop and lead/manage projects that support efficient, productive, cost saving process improvements

• Formally present strategies, concepts, updates, findings to all levels of internal and external resources/customers

• Responsible for all capital investment requests including charter, cost benefit analysis and document preparation

• Experience with PLC Programming of Allen Bradley ControlLogix/CompactLogix PLC, RSLogix 5000, PanelView, Ethernet/IP, VFDs, MCCs, and control systems

• Demonstrated competency in Project Management methodologies.

• Experience with Supply Chain or Distribution Centre operations and processes

• Experience with Warehouse Management Systems (WMS)

• Experience with Material Handling Equipment systems such as ASRS, Conveyors, AGVs, Automatic Sorters, etc.

• Experience with Robotics will be an asset.

• Experience with substation, back-up generators, fire alarm system, HVAC, energy savings and lighting systems.

• Understanding of Building code, Canadian Electrical Code is required.

• Highly organized with the ability to simultaneously deal with multiple projects, prioritizing work within tight time frames.

• Ensure effective planning, scheduling, communication, documentation, training is implemented for all process changes

• Manage and enforce process adoption, validate post project savings; Create and maintain project schedules and other project deliverables and provide weekly project updates

• Prepare detailed CAD drawings, reports and schedules

• Interface with the Operation's group on current methods and document changes as required

• Create and develop new process for new and existing equipment

• Assist in streamlining flow of product and material handling process throughout Supply Chain

• Assist maintenance in solutions to equipment problems and make recommendations

• Works closely with internal Canadian Tire Supply Chain Operation Crew Leads and Managers, Transportation Operation Crew Leads and Managers, Supply Chain Major Project Leads and Managers, Loss Prevention Lead and Manager, Maintenance Coordinators, and Maintenance Managers.

• Other duties as required.

What you bring

• Engineering degree preferably with a Mechanical/Industrial Engineering background or equivalent experience Professional Engineer (or equivalent professional experience) Project Management Professional (PMP) accreditation

• Minimum 5 years of experience in large scale industrial facility

• Minimum 3 years of project management experience.

• Minimum 3 years of project management experience with history of structured project management training (PMP, etc.)

• Demonstrated competency in Project Management methodologies

• Experience with Supply Chain or Distribution Centre operations and processes and Warehouse Management Systems (WMS)

• Experience with Crown/Raymond material handling equipment, HVAC, Roof replacements, paving/construction, ASRS, Conveyors, Automatic Sortation systems, etc. 

• Highly organized with the ability to simultaneously deal with multiple projects, prioritizing work within tight time frames

• Ability to interact with all levels within Supply Chain

• Strong PC skills with MS Access, Excel, Word, PowerPoint, and Project

• Proficient AutoCAD user

• Highly organized with the ability to simultaneously deal with multiple projects, prioritizing work within tight time frames

• Ability to respond to operational schedules to ensure equipment MHE or physical changes being made do not impact Supply Chain operations

• Balancing the needs of both maintenance/operational requires with the need to complete the work required ensuring all stakeholders are consulted

Additional Information:

• Distribution production / office environment.

• Occasional travel outside the Province of Ontario may required.

Hybrid

We value flexibility. We have adopted a hybrid work model whereby employees use a combination of working in office and virtually in service of outcomes. Each leader is empowered to decide what work is best achieved in person based on the unique needs of their team.

We are seeking an experienced Data Engineer to join our team. The Data Engineer will play a critical role on the CTC Personalization & Customer Analytics team, reporting into the Promotions Technology manager. Leveraging the latest data technologies and advanced analytical techniques, this team designs, develops, and automates customer-facing data products and services. Made up of data engineers, developers and analysts, the team is laser-focused on creating a portfolio of best-in-class products and services that fuel customer-focused analytics and enhance customer and brand experience.

Data is your strong suit. You are technically minded, detail-oriented and keep updated on automation trends. You communicate effectively to different audiences, and you can build strong cross-functional partnerships to drive collaboration and innovation. In this role, you will:

• Understand the business case for data and the stakeholders’ requirements to support work processes and strategic business objectives

• Develop and optimize existing and new data products

• Design and implement data pipelines to monitor, validate model assumptions and performance adhering to best-in-class coding standards

• Develop and optimize existing and new data pipelines to standardize and automate

• Identify and troubleshoot technical issues as they arise with an entrepreneurial mindset, and provide scalable resolution with follow-through

• Work on ad-hoc projects that leverage multiple internal and external sources of data such as sales, inventory, cost, digital analytics, loyalty, driving patterns, etc.

• Work with IT and business stakeholders to influence decision making with data and data products

What you bring

• B.S. in Engineering, Science, Mathematics, Statistics or Computer Science. Equivalent experience also considered.

• 3+ years of professional work experience in data domain

• Strong knowledge of SQL to perform complex data analysis

• Strong command of statistics

• Ability to translate business requirements into technical analytical specifications

• Balance of technical and business acumen, including modeling and strategic business case development

Bonus points if you have experience with:

• Python or another language to transform and process data

• Data intelligence and visualization platforms such as Looker, Google Data Studio, Tableau or other tools

• Data technologies and analytics platforms such as Knime, Hadoop, Azure, GCP, Big Query, Power BI, Data Studio, Airflow, Snowflake, etc.

Hybrid

We value flexibility. We have adopted a hybrid work model whereby employees use a combination of working in office and virtually in service of outcomes. Each leader is empowered to decide what work is best achieved in person based on the unique needs of their team.

time left to apply

End Date: October 23, 2024 (21 days left to apply)

#LI-GM1