Application Administrator, Intermediate Full-time Job

The Intermediate Application Administrator position is responsible for 2ndlevel support of all assigned applications, this position will serve as a subject matter expert on content, processes, and procedures associated with enterprise applications using various programs such as IFS, Oracle HCM, EDI application, inhouse developed applications or externally purchased applications used by all Linamar plants. 

       Responsibility

• Provide first tier support for existing IFS (Industrial and Financial System) ERP applications a must, and other related in-house developed applications.
• Address and resolve issues and concerns of end-users related to IFS functionality and modular processes pre-dominantly in Finance, but general knowledge of operations processes is added asset.
• Perform application administration, such as reviewing, validating against Global Security and Control Policies and Standards for granting and/or terminating User Access rights. 
• Assist in the planning, design, development, and deployment of enhancements to existing applications. 
• Liaise with Vendors and/or Service Providers as needed to provide an additional level of support for resolving issues of application users, and for managing modifications to the applications, as necessary. 
• Create and maintain effective system documentation; prompt communication of any changes thereto and other pertinent processes to affected parties / teams. 
• Work with all members of the IT team to increase the number of first call resolutions and improve overall customer satisfaction. 
• Work with the QA team to develop, coordinate and perform in-depth tests, including end-user reviews, for system modifications. 
• Assist in the orientation and training of end users for all modified and new systems. 
• Review and analyze the effectiveness and efficiency of existing systems and develop strategies for improving or further leveraging these systems. 
• Extract data from the system and prepare reports for end-users and management. 

 

Academic/Educational Requirements

• Post-Secondary Education in Computer Science, Finance, Accounting, Materials Management, Management Information Systems, or Business Administration. 

 

Required Skills/Experience

• Minimum three years of related work experience. 
• IFS App8 and IFS Cloud support experience is an asset. 
• Good knowledge of data extraction and reporting tools such as SQL and Crystal Reports. 
• Good knowledge of databases and database tools such as Oracle, SQL Server Database Services, SQL Server Integration Services, SQL Server Analysis Services and SQL Server Reporting Services. 
• Good knowledge of network and PC operating systems, protocols, and standards. 
• Able to communicate on a technical and non-technical level depending on the audience.
• Ability to work as a team member and to coordinate efforts with programmers, other administrators and developers.
• Critical thinking, analysis and problem-solving. 
• Thorough, diligent and resourceful. 
• Strong verbal and written communication skills are a necessity. 
• Able to problem solve and troubleshoot in a fast paced and demanding environment. 
• Flexible and adaptable; proactive and positive disposition. 

 

What Linamar Has to Offer

• Competitive Compensation
• Employee Benefits package includes but not limited to, Drug, Dental & Vision etc. 
• Opportunities for career advancement.
• Sustainability Counsel 
• Community based outreach supporting both local and global initiatives and charities. 
• Discounts for local vendors and events, including auto supplier discounts.

Linamar Corporation is a Canadian diversified global manufacturing company of highly engineered products across global industries & markets. From the entrepreneurial seeds planted by our dynamic founder, to the support provided along the way, all Linamar employees are poised for success in this fast-paced and rapidly growing environment. With access to the tools you need to succeed, you will make an impact along with other motivated and engaged people.