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Client Advisor Full-time Job

Royal Bank Of Canada

Banking   Vancouver
Job Details

What is the opportunity?

 

This unique position calls on your client-focused sales expertise and natural problem-solving skills to maximize each client interaction. Specifically, you help clients with their everyday banking, As an RBC ambassador, you add value in the moments that matter most to clients and collaborate with RBC partners to help clients achieve their goals. Whether you’re demonstrating to a client how to use digital banking, on-boarding a new client, or referring a complex opportunity to a specialist, your expertise will contribute to creating meaningful and memorable client experiences to drive client satisfaction and loyalty.

 

What will you do?

 

  • Proactively engage with clients in all areas of the branch and in the community, uncovering banking needs, providing help and advice, as well as identifying sales and referral opportunities
  • Focus on client education and demonstration, leveraging technology to deliver a memorable client experience, drive sales, and retain business.
  • Respond to client-initiated contact, assisting them with a full range of financial transactions
  • Actively listen and engage clients in conversation to further understand their individual needs
  • Proactively take ownership of resolving and preventing client banking problems
  • Cultivate and maintain relationships with partners to make the most of business opportunities and referrals

 

What do you need to succeed?

 

Must-have

 

  • Demonstrated passion for putting clients first, as well as success in a hands-on, target-driven sales environment
  • Problem-solving and people skills, with the ability to build strong relationships and proactively connect with clients
  • Flexibility, eagerness to learn, strong personal ethics, and a hunger for success
  • Digital literacy across a broad range of devices (i.e., smartphones, tablets, laptops, etc.)
  • Must be able to work all business hours

 

 Nice-to-have

 

  • Track record in building rapport and maintaining client relationships within the financial or service industry
  • Mutual Funds accreditation (i.e., Investment Funds in Canada or the Canadian Securities Course)

 

What’s in it for you?

 

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

  • A comprehensive Total Rewards Program including competitive compensation, bonuses, and flexible benefits.
  • Continued opportunities for career advancement.
  • World-class sales training, coaching, and development opportunities
  • Support from a dynamic, collaborative, progressive, and high performing team, as well as world-class tools and training
  • Opportunity to achieve great success and grow your career with RBC.

 

  • RBC is committed to supporting flexible work arrangements when and where available. Details to be discussed with Hiring Manager.

 

 

Job Skills

Adaptability, Advice Based Solutions, Client Centricity, Client Discovery, Communication, Curiosity, Data Analysis, Digital Literacy

Client Advisor

Royal Bank Of Canada
Vancouver - 417.07km
  Banking Full-time
What is the opportunity?   This unique position calls on your client-focused sales expertise and natural problem-solving skills to maximize each client interaction. Specifically, y...
Learn More
Jan 15th, 2024 at 05:37

Branch Manager Full-time Job

Royal Bank Of Canada

Banking   Peace River
Job Details

What is the opportunity?

As a Branch Manager, you are a local market leader, motivating and coaching your team to create a memorable experience for clients. Inside and outside the branch, you capitalize on emerging market opportunities and act as an RBC Ambassador within the community you work in. Sharing common goals, purpose, vision, and values with other RBC partners, you build relationships and encourage collaboration across all roles, as well as steward digital enablement and multichannel usage. As a team leader, you support the ongoing development of staff through consistent routines to ensure a high level of employee capability and engagement.

 

What will you do?

  • Deliver results and support new client acquisitions through multiple channels, including your own team and local partners
  • Lead change and allocate resources to meet the needs of the community, growing sales, revenue, and market share
  • Ensure high employee engagement through recruiting, talent management, development, and career planning
  • Inspire, orchestrate, and pioneer superior retailing excellence to deliver a memorable client experience
  • Coach your team on client advice and education, problem resolution and prevention at first point of contact, and advocate for digital enablement and multichannel usage
  • Take appropriate actions to close gaps identified through operational, credit effectiveness, and compliance reviews and reports

 

What do you need to succeed?

Must-have

  • Mutual Funds accreditation (IFIC or CSC) and minimum 2 years of licensed mutual funds sales experience within the last 3 years
  • Completed an acceptable mutual fund branch management exam offered by the CSI, or ability to write an exam within 4 months of start date
  • Minimum 3 years in a people management role
  • Entrepreneurial business acquisition mindset
  • Ability to employ digital channels, drive client awareness, and ensure your team is enabling clients with RBC digital access

 

Nice-to-have

  • Experience in both business and personal banking

 

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

  • A comprehensive Total Rewards Program including bonuses and flexible benefits, and competitive compensation
  • Leaders who support your development through coaching and managing opportunities
  • Ability to make a difference and lasting impact
  • Work in a dynamic, collaborative, progressive, and high-performing team
  • Financial strength and strong brand to support your goals

 

RBC is committed to supporting flexible work arrangements when and where available. Details to be discussed with Hiring Manager.

 

 

Job Skills

Building Talent, Critical Thinking, Inspiring, Long Term Planning

 

Application Deadline:

2024-01-22

Branch Manager

Royal Bank Of Canada
Peace River - 492.89km
  Banking Full-time
What is the opportunity? As a Branch Manager, you are a local market leader, motivating and coaching your team to create a memorable experience for clients. Inside and outside the...
Learn More
Jan 11th, 2024 at 05:52

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