At Rogers, our retail team is the heart of our success.  Our Sales Associates are outgoing and approachable team members who understand that our customers rely on technology to enhance and simplify their lives and stay connected.  We are excited to show customers how our latest products and services can help, delivering best in class customer experiences in our retail stores

As a Sales Associate, you can expect to:

• Enhance the retail experience in our stores, by providing best in class service and value-added solutions to our customers

• Promote Rogers & Fido brands, including Rogers Mastercard 
• Engage and grow your customer base with personalized communication and outreach to customers via phone calls and business text messaging
• Operate with a creative spirit that can adapt to an ever-changing environment while enjoying the thrill of hitting sales goals

What’s in it for you:

• Competitive compensation plus commissions

• One of the best flex health benefits, RRSP, TFSA and Pension plans in Canada
• Mental Health and Support benefits- 100% coverage
• Employee and Family Assistance Program benefits

• Employee discounts that can offer up to 50% off our Rogers & Fido products and services

• A commitment to fostering an inclusive and diverse workplace where all our team members can bring their whole selves to work
• A flexible schedule, including evenings & weekends

• Career growth and development opportunities

What we’re looking for:

• You are great with people and are passionate about delivering an exceptional customer experience
• You love being part of a team and are a great collaborator
• You are excited and inspired by technology

• You meet the minimum age of majority in your province

After you apply, watch your email

Candidates will be required to complete an online assessment as a next step.  If you are selected to move forward in the process, our recruitment team will reach out to you discuss the position further.  Successful candidates will be required to provide consent for and pass Background Check requirements.

Schedule: Part time
Shift: Variable
Length of Contract: Not Applicable (Regular Position)
Work Location: Unit V205,5100 Erin Mills Parkwy (5395), Mississauga, ON
Travel Requirements: Up to 10%
Posting Category/Function: Retail (In Store / Hourly) & Sales and Service
Requisition ID: 298568

At Rogers, we believe in fostering an environment that inspires personal growth, building careers, and creating an inclusive future for everyone.  If you’re passionate about technology, enjoy connecting with people, and thrive in a supportive team environment, consider exploring the following opportunity!

As a Sales Associate, you can expect to:

• Enhance the retail experience in our stores, by providing best in class service and value-added solutions to our customers

• Promote Rogers & Fido brands, including Rogers Mastercard 
• Engage and grow your customer base with personalized communication and outreach to customers via phone calls and business text messaging
• Participate in community events and outreach efforts to support local small businesses.
• Operate with a creative spirit that can adapt to an ever-changing environment while enjoying the thrill of hitting sales goals

What’s in it for you:

• Competitive compensation plus commissions
• One of the best flex health benefits, RRSP, TFSA and Pension plans in Canada
• Mental Health and Support benefits- 100% coverage
• Employee and Family Assistance Program benefits
• Employee discounts that can offer up to 50% off our Rogers & Fido products and services
• A commitment to fostering an inclusive and diverse workplace where all our team members can bring their whole selves to work
• A flexible schedule, including evenings & weekends (Min 20 hours/week)
• Career growth and development opportunities

What we’re looking for:

• You are great with people and are passionate about delivering an exceptional customer experience
• You love being part of a team and are a great collaborator
• You are excited and inspired by technology

• You meet the minimum age of majority in your province
• English is an asset

After you apply, watch your email

Candidates will be required to complete an online assessment as a next step.  If you are selected to move forward in the process, our recruitment team will reach out to you discuss the position further. 

Schedule: Full time
Shift: Variable
Length of Contract: Not Applicable (Regular Position)
Work Location: 40 rue Evangeline Unit 850 (5269), Granby, QC
Travel Requirements: Up to 100%
Posting Category/Function: Retail (In Store / Hourly) & Sales and Service
Requisition ID: 312873

At Rogers, we believe in fostering an environment that inspires personal growth, building careers, and creating an inclusive future for everyone.  If you’re passionate about technology, enjoy connecting with people, and thrive in a supportive team environment, consider exploring the following opportunity!

We are all about investing in our team members, offering fantastic benefits and perks, such as:

Uncapped Earning Potential: A rewarding compensation package that includes uncapped commissions.

Enjoy the Perks: Employee discounts that can offer up to 50% off our Rogers and Fido products and services.

Health: Quick access to one of the best flex health and dental benefits, Parental Leave and Benefits- Top Up, Gradual Return to work- Parental Leave, Mental Health and Support benefits- 100% coverage, Employee and Family Assistance Program benefits

Healthcare from Home: Connect with healthcare professionals through a virtual walk-in clinic.

Wealth Accumulation: Registered Retirement Savings Plan (RRSP), Tax-Free Savings Account (TFSA), Pension plans in Canada and option for company matched share purchase program. 

Give Back: Rogers Gives Together is our company’s employee giving and volunteer program which offers choice, flexibility, and opportunities for our teams to give back where we live, work and play.

Learn & Grow: A 90-day training and onboarding program to build your fundamental skills for the job. Also build your career within Rogers through development opportunities, including Tuition Assistance Program, Mentoring Circles, Online Learning Platforms and Coaching programs

Tuition Assistance Program: Eligible Retail employees can participate in our Retail Tuition Assistance Program (TAP) by entering a quarterly draw. The program is designed to support the growth and development of Retail employees by investing in their education.

Commitment to Diversity: We all bring something different, and we know what makes us different is what makes us great. We have a strong commitment to diversity and inclusion with employee resource groups supporting equity-deserving groups including groups representing Women, People of Colour, 2SLGBTQ+, Indigenous Peoples, Persons with Disabilities.   

What You Will Be doing:

•    Tailoring Solutions: You build rapport with customers to understand their needs and match them to Rogers and Fido brand products including Wireless, Cable, Hi-Speed Internet, Home Phone, and Rogers Mastercard  
•    Sales:  Identifying opportunities, anticipating customer needs and achieving sales goals within a dynamic and supportive team environment. 
•    Customer Engagement: Drive sales through engagement of existing customers by calling and texting to promote Rogers and Fido branded products. •    Representing the Brand: Representing Rogers and Fido brands in-store and at local community events.

Your Qualifications:

•    Interpersonal & Communication Skills:  Experience building rapport and establishing connections with customers and team members through clear and effective verbal communication. 
•    Customer Experience: Demonstrated commitment to providing positive customer interactions through understanding and meeting customer needs.
•    Adaptability: Rapidly adapt with flexibility to respond to changes in the store environment to meet customer and business needs.  •    Multitasking: Experience navigating multiple tasks and efficient workflows while providing consistent customer service.  
•    Critical Thinking: Successfully navigate and find solutions for unexpected situations that arise.
•    Minimum Age: You meet the provincial minimum age of majority 
•    Flexible Availability: To better serve our customers, you can commit to provide a minimum availability of 20 hrs a week, including evenings, weekends, and statutory holidays.

No previous telecom technology experience required. We will train you; bring your willingness to learn and curiosity.

After you apply, watch your email.

If you are selected to move forward in the process, a member of our Recruitment team will reach out to you to discuss the position further.  Successful candidates will be required to provide consent for and pass Background and Employment Verification check requirements.

Schedule: Part time
Shift: Variable
Length of Contract: Not Applicable (Regular Position)
Work Location: 900 Maple Avenue, Unit B24 (5312), Burlington, ON
Travel Requirements: Up to 10%
Posting Category/Function: Retail (In Store / Hourly) & Sales and Service
Requisition ID: 298260

Rogers is seeking a Transport Planner to join the team as an individual contributor. This position, reporting to the Manager of Transport Planning (West), will be part of a technical team responsible for planning and preliminary design work transforming and evolving the IPRAN network to a Unified Access Transport network supporting Service Expansion and major Wireless/Wireline Programs such as 5G, New Site Builds.

What you will do:

• Develop and maintain short and long range capital budget plans to sustain, upgrade and grow the Access Transport network, in collaboration with National and other Regional Planning teams and business partners
• Transitioning of the IPRAN transport network to a Unified Access Transport network supporting Wireless, Residential & R4B traffic.
• Preliminary design and preparation of capital & operating cost estimates for IPRAN/Unified Access Transport (UAT) to support programs rollouts.
• Preparation of Engineering planning/design specifications for changes to the IPRAN/UAT Network.
• Resolution of Network congestion issues and development of proactive plans to identify and avoid congestion impacts
• IPRAN/UAT topology design, optimization, and capacity dimensioning
• Issuance of Transport Program Plans to support UAT, Service Expansion, and Wireless programs
• Qualify Transport solutions with particular bias to Wireless IPRAN network

What you bring:

• Preference given to applicants who possess a P.Eng or higher certification and authenticate documents 
• Highly effective individual, adaptive to shifting priorities, strong communication skills
• Strong understanding of Transport Networks and well versed on industry and Rogers standards, vendor roadmaps for next generation networks & products
• Experience in planning and designing Optical, Microwave and Fibre Networks is recommended
• Experience with advanced analytics in Excel, VBA, SQL, and data visualization
• Experience in deriving and communicating data-driven insights
• Education experience should include a post-secondary education, preferably Bachelor of Engineering in an appropriate discipline. 
• Excellent skills in Project Management tools, Excel and Powerpoint an advantage.

What’s in it for you? 
We believe in investing in our people and helping them reach their potential as valuable members of our team. As part of our team, you’ll have access to a wide range of incredible resources, growth opportunities, discounts, and perks, including:

• Competitive salary & annual bonus 
• Competitive & flexible health and dental benefits, pension plan, RRSP, TFSA, and Stock matching programs.
• Discounts: Enjoy up to 50% off Rogers Services and Blue Jays Tickets, 25% off TSC items, and a 20% discount on all wireless accessories sold in Rogers stores.
• Paid time off for volunteering
• Company matching contributions to charities you support
• Growth & Development Opportunities:
  • Self-driven career development programs (E.g. MyPath program)
  • Rogers First: priority in applying to internal roles of interest
• Wellness Programs:
  • Homewood employee & family assistance program 
  • Cognitive Behavioural Therapy (CBT) & Virtual therapy sessions
  • Low or no-cost fitness membership with access to virtual classes
• Our commitment to the environment and diversity:
  • Work for an organization committed to environmental protection
• Strong commitment to diversity and inclusion with employee resource groups supporting equity-deserving groups including groups representing People of Colour, 2SLGBTQIA+, Indigenous Peoples, Persons with Disabilities and Women. We all bring something different, and we know what makes us different makes us great.

This is a hybrid work position and will require you to be in office three days per week. You can choose which days in office work best for you!

#LI-ED1

Schedule: Full time
Shift: Day
Length of Contract: Not Applicable (Regular Position)
Work Location: 22 Scurfield Boulevard, Winnipeg, MB 
Travel Requirements: Up to 10%
Posting Category/Function: Technology & Engineering
Requisition ID: 311027

12 months contract /Lawful Access Analyst

Ability to work various shifts inclucing midnight-8am,4pm-midnight, 8am-4pm) 

Prefered shift: 12:00am-8:00 am 

Imagine working for an exciting entrepreneurial company where employees are committed to meeting big challenges and making a real difference. That’s Rogers. A leading communications and media company where people come to do great work. Right now we are looking for talented individuals to join our winning team where you will have a chance to innovate, grow and to do what really matters.   Responsibilities Include:
•    Respond to Canadian law enforcement agency phone inquiries requesting assistance due to exigent (emergency) circumstances. 
•    Live answer all calls to determine the nature of the law enforcement inquiry and what is required from Rogers to assist law enforcement. 
•    Support 911 Public Safety Answering Points (PSAPs) across Canada by facilitating access to customer information under exigent circumstances.
•    Respond to all inquiries from law enforcement agencies pursuant to their criminal investigations as per departmental procedures. 
•    Analyze records and prepare reports containing data stored within business systems in response to court orders.
•    Manage special projects as assigned. 
 
Qualifications:
•     Ability to work various shifts inclucing midnight-8am,4pm-midnight, 8am-4pm) 

• Must be able to work shifts.  (days, evenings, overnights, week-ends, and statutory holidays

•    Applicants with a background in legal, telecommunications, or law enforcement related programs are encouraged to apply.
•    Must be able to obtain and maintain a federal government security clearance. 
•    Excellent communications and customer service skills

• Strict attention to detail.

•    Must have been living in Canada for 10 years
•    Professionalism and ability to maintain confidentiality of information.
•    Previous experience in a call centre and / or customer service role is an asset. 

•    Knowledge of Rogers technologies is an asset.  

 •    Knowledge of Vision 21, SGI, AS400, MS Word, Excel preferred.
•    Credit and criminal background checks will be conducted for all final candidates.
 
As part of the recruitment process, the selected candidates will be required to successfully complete a background check which includes credit and criminal checks.

Not sure if you should apply for this role? Talk to your Manager or your HR Business Partner.
 
We’ve established a set of internal hiring rules to help you find long-term success at Rogers. Click here to access Your Career @ Rogers – Ground Rules and become familiar with the new requirements.

Posting Type: Internal and External Candidates Considered
Hiring Manager: James Ansell
Recruiter: Monica Bialas
Salary Grade: 4
Schedule: [[req_RogersFullPartTime]]
Shift: Night
Length of Contract: 12 Months
Work Location: 800, Gauchetiere O, Bureau 4000-Place Bonaventure - Montreal(182), Montreal, QC 
Travel Requirements: None
Bargaining Unit/Union: NON
Posting Category/Function: Finance & Accounting & Corporate Security
Referral Bonus Amount: $$0.00

Marketing Specialist TV Brands

Who we’re looking for:

Rogers Sports & Media is looking for strong executor and strategic planner to help elevate our brands, social media and marketing presence across our TV portfolio. This role requires someone with strong creative sensibilities, social media skills, brand management skills, a detailed focus, and experience in briefing multi-facet campaigns with media agency, creative and internal media planning partners. You will play a key role in the development of industry-leading marketing campaigns for our audiences across all platforms. In addition, the ideal candidate will understand, analyze, and react to the rapidly evolving media landscape, marketplace and content consumption habits of audiences across Canada.

What you’ll do:

• Contribute to the brand strategy across the TV portfolio, developing the insight-driven roadmap for marketing-led growth
• Ensure the individual brand identity is consistent across all consumer touchpoints
• Assist with strategic planning and the full-year campaign planning process across the TV brands, with audience reach, acquisition and engagement in mind
• Contribute to the brand presence and content development across social media channels. Planning social media roll out campaigns (organic & paid), create and develop original social content, daily activity across socials and maintain community engagement.
• Leverage insights, analytics and trends to inform marketing and campaign strategies, in order to determine key tactics to grow audiences in both traditional and digital media environments
• Work collaboratively with programming, sales, digital and content/editorial teams to provide insights, ideate and produce best-in-class communications that drives ratings and revenue goals
• Support the Manager in agency planning and budget management process, taking the lead on key projects, and ensuring campaigns are delivered on time and on budget
• Be the knowledge base for all marketing touchpoints clearly articulating campaign goals and objectives to agency and creative partners to deliver effective marketing solutions
• Identify opportunities to grow brand visibility amongst core audience targets
• Ensure campaign delivery processes are clearly articulated to all stakeholders to manage the end-to-end process with internal and external partners, never missing a deadline
• Work closely with internal content and media teams optimize campaign effectiveness and achieve tactical objectives on owned and operated channels
• Contribute to a strong team culture of passionate marketing professionals, sharing insights and plans to ensure full team understanding and support
• Contribute to budget planning and executional excellent

What you bring:

• A solid understanding of the Canadian media environment and strong knowledge of the TV / entertainment industry
• Understanding and knowledge of social media – IG, FB, X, YouTube, Tik Tok
• Photoshop skills
• Experience in brand management, advertising development and/or campaign planning
• 3+ years marketing experience, with proven ability to work collaboratively with cross-functional teams to achieve campaign goals
• An analytical lens to maximise campaign performance and drive business growth via all advertising channels
• Demonstratable knowledge of broadcast, streaming and digital media
• Strong attention to detail with proven experience in development and delivery of high-profile, multi-channel campaigns
• Demonstratable experience across a broad range of media and an understanding of the purpose of media in the marketing funnel
• A proven ability to build strong and successful relationships with key stakeholders, taking initiative to help deliver results
• Strong work-ethic and a desire to contribute to a team that is focussed on success

This is a hybrid work position and will require you to be in office three days per week. You can choose which days in office work best for you!

Schedule: Full time
Shift: Day
Length of Contract: 12 Months
Work Location: 1 Mount Pleasant (083), Toronto, ON
Travel Requirements: Up to 10%
Posting Category/Function: Marketing & Marketing Communication
Requisition ID: 311747

As a Sales Associate, you can expect to:

• Enhance the retail experience in our stores, by providing best in class service and value-added solutions to our customers

• Promote Rogers & Fido brands, including Rogers Mastercard 
• Engage and grow your customer base with personalized communication and outreach to customers via phone calls and business text messaging
• Participate in community events and outreach efforts to support local small businesses.
• Operate with a creative spirit that can adapt to an ever-changing environment while enjoying the thrill of hitting sales goals

What’s in it for you:

• Competitive compensation plus commissions
• One of the best flex health benefits, RRSP, TFSA and Pension plans in Canada
• Mental Health and Support benefits- 100% coverage
• Employee and Family Assistance Program benefits
• Employee discounts that can offer up to 50% off our Rogers & Fido products and services
• A commitment to fostering an inclusive and diverse workplace where all our team members can bring their whole selves to work
• A flexible schedule, including evenings & weekends (Min 20 hours/week)
• Career growth and development opportunities

What we’re looking for:

• You are great with people and are passionate about delivering an exceptional customer experience
• You love being part of a team and are a great collaborator
• You are excited and inspired by technology

• You meet the minimum age of majority in your province
• English is an asset

After you apply, watch your email

Candidates will be required to complete an online assessment as a next step.  If you are selected to move forward in the process, our recruitment team will reach out to you discuss the position further. 

Schedule: Part time
Shift: Variable
Length of Contract: Not Applicable (Regular Position)
Work Location: 705 Ste-Catherine W. Unt Kt202 (5231), Montreal, QC
Travel Requirements: Up to 10%
Posting Category/Function: Retail (In Store / Hourly) & Sales and Service
Requisition ID: 308557