Job Summary

Reporting to the Supervisor, Event Bookings, the Coordinator, Events - Food Services will be responsible for co-ordination and booking a variety of food service functions, conferences, and events. The Coordinator, Events – Food Services will organise, plan and communicate event details to on premises staff at multiple locations.

Duties and Responsibilities

• As the first point of contact for internal and external customers, you will:
• Work with the food services management team to develop a sound approach to the marketing of food and beverage banquet facilities to customers.
• Have the ability to identify the client's need and evaluate their requirements
• Provide cost estimates and banquet event orders in a timely manner.
• Assist with menu planning based on communication received from the culinary team.
• Obtain/record event details on banquet event orders; confirm booking reservation in city system (ActiveNet); effectively communicate even details/service requirements and updated to all related venues.
• Upsell and maximise revenue potential.
• Follow-up with clients upon event completion.
• Attend food and beverage trade shows for the purposes of business development and sales; develop customer "friendly" service/resource programs.
• Assist client with planning to ensure the banquet "experience" (event coordination/timing, ceremony/floor/conference/meeting set-ups, wine/bar service, menu selection, linens and music/decorations) meet expectations and is well received.
• Update on a regular basis date entry for a variety of administrative documents/reports.
• Process invoices for banquet/catering services and forward them to the customer service centre.
• Work with administrative staff on monthly revenue reconciliation.
• Act as a resource for Food Services and venue staff with respect to details and logistics.
• Perform other duties as assigned.

Skills and Qualifications

• Graduate of a post secondary program in a Hospitality or Event Management program with at least 5 years progressive event coordination responsibility in restaurants/catering, and or conference/event coordination, sales and marketing experience.
• Must possess Smart Serve Certification and willing to obtain First Aid/CPR, Food Handlers and WHMIS certification within 6 months of hire.
• Experience and robust working knowledge of wedding etiquette/planning, banquet styles of service, cocktail receptions, conference/meeting requirements, golf tournaments, theatre events.
• Extensive knowledge of Alcohol and Gaming Commission of Ontario rules, regulations and endorsements required.
• Competent computer literacy in MS Word, Outlook and Excel.
• Ability to learn and apply various other software programs including: ActiveNet Report Printing, SAP systems and Silverware Point of Sale (or comparable POS systems) and event management software.
• Excellent customer service skills with the ability to establish effective working relationships with both external and internal customers/coworkers by way of excellent oral and written communication skills.
• Ability to work in a fast-paced work environment including strong organizational skills with the ability to prioritize, multitask and work under tight timelines.
• Must be able to work effectively in a team setting as well as independently.
• Excellent organizational skills with the ability to prioritize, follow-up, as well as exercise good judgement with customer requests.
• Knowledge of corporate business trends, ability to prepare estimates and Request for Proposal (RFP's) accurately.
• The ability to work flexible hours including evenings, weekends and holidays is required.
• Must possess a Valid Class "G" drivers license. Access to a vehicle to attend various locations and events is required.

Job Summary

The City of Mississauga is looking for a passionate and talented IT Network Specialist to join our Network Data team.  Reporting to the Network Data team Supervisor, you will be supporting IT team members and interacting with business units to implement and resolve IT issues.  This will include, but not limited to, resolving Helpdesk tickets, implementing firewall rules, pre-configuring and replacing networking equipment, and project assignments.

This position will be required to work in a hybrid work arrangement.  Our offices are located at Mississauga City Hall, 300 City Centre Drive in Mississauga.

Duties and Responsibilities

The successful candidate will:

• Achieve service excellence as part of a high-performance team working with 50\50 operational work and project delivery. 
• Strong interpersonal skills and high level of motivation and professionalism as well as ability to work with various IT groups and client facing teams is essential.
• Participate as a team member to provide Network support to the business areas. 
• Ensure 100% availability and acceptable performance of City technology by proactively monitoring all City Systems and applications and taking immediate remedial action to address any deficiencies.  
• Responsible for maintaining all systems owned by the Network team at an optimal level of performance.  
• Develop, prepare and maintain supporting documentation of Network infrastructure systems\ applications, SOP’s, configuration documentation, RFC’s. 
• Proactively monitor automated alerts and respond with timely resolution to Systems deficiencies and problems.
• Occasional work outside of regular business is a requirement of the job.  On-call duty based on a rotational schedule may be a requirement.  
• Excellent documentation skills, ability to create environment diagrams and systems documentation
• Excellent analytical and troubleshooting skills
• Excellent communication and customer service skills
• Ability to work independently with minimal supervision or as part of a group on projects with set timelines.
   

Skills and Qualifications

• Demonstrated experience with Cisco Catalyst, Nexus Core Switches, Cisco IOS,  LAN, WAN ,Wireless and  ISP Connectivity is required; 
• Demonstrated experience with Cisco ACI would be preferred;
• Demonstrated experience with automation tools (ie Ansible or Terraform) would be preferred;
• Demonstrated experience with scripting languages such as Python or JSON;.
• Demonstrated experience of  authentication protocols(Radius,TACACS),  Load Balancers(Preferably F5), Cisco ASA/NGFW Firewalls , ASA/NGFW VPN  technologies;
• Post-secondary degree/diploma in Computer Science, Networking, Information Technology or related discipline  with 3 to 5 years of experience in the use, setup and support of an enterprise WAN, LAN and WLAN Cisco centric network infrastructure; 
• Must have experience in the design, install, setup, maintain and support expertise in routing and switching skills, TCP/IP protocols and aspects of networking (L2, L3, LAN and WLAN);  
• Exposure and proficient with HSRP, BGP and EIGRP/OSPF routing protocols, SNMP, network performance and testing tools and other protocols is preferred;
• Knowledge of network monitoring tools(Cisco Prime,Solarwinds) and the ability to review logs and make recommendations;
• Must have solid technical, analytical, problem-solving and troubleshooting skills; 
• Must have outstanding interpersonal and customer service skills and demonstrated ability to deal effectively with clients; 
• Possess expert troubleshooting and problem solving skills and ability to liaise with clients; 
• Excellent project management, communication and presentation skills are essential; 
• Must enjoy working in a fast-paced changing environment and being part of a team to provide network design and implementation support; 
• Must be highly motivated and eager to work within a dynamic team to explore and collaborate on new solutions or innovative opportunities; 
• Service excellence and commitment to quality is essential;
• Energetic, self-starter with strong work ethic and excellent track record of success;
• A Level 2- Criminal or Judicial Matters Check (previously Regular CRS) will be required of the successful candidate, as a condition of employment, at their own expense, to verify the absence of a criminal record for which a pardon has not been granted.

Notes:  
1)  Must be available to work evenings, flex shifts, extended hours and statutory holidays when required.  
2)  Moderate lifting of equipment required.
3) Possession of a valid driver's license and access to a vehicle will be required.

We are looking for enthusiastic, customer service-focused and team-oriented people to join the City of Mississauga’s team that helps keep our roads safe.  The City’s Road Patrol Program operates on a 24-hours a day/7-days per week basis to ensure the safety of all our road users. Reporting to the Supervisor of Operations Program Coordination, you will be responsible for patrolling City roads to check, record and report any defects or hazardous conditions within the roadway.

Duties and Responsibilities

• Conducts walking/driving reviews of City roads to check, record and report any defects or hazardous conditions existing within the municipal road allowance. This may include the roadway, shoulder, boulevard, sidewalk, traffic and street signage, street lights and various structures including bridges in order to ensure compliance with the Minimum Maintenance Standards (MMS) for Municipal Highways O. Reg. 366/18 and established road maintenance standards;
• Assists in maintenance of the City’s road classification system;
• Reports and refers any street hazards that are dangerous to the public or public safety to the appropriate Works Yard for prompt action;
• Performs weather monitoring duties during the winter maintenance operations period. Inspects, conducts ratings, and reports on municipal infrastructure and assets within the road allowance for snow accumulation as defined in the MMS;
• Assists in the maintenance of the City’s Vacuum Leaf Collection and Windrow Clearing program databases;
• Provides leadership in the delivery of summer and winter maintenance programs in accordance with City standards;
• Assists in the preparation and the ongoing monitoring of the annual road maintenance and operations work plan;
• Prepares and maintains daily patrol reports;
• Communicates, records and appropriately actions responses to public complaints and service requests related to immediate hazards and safety issues;
• Assists Works Yards in completing, as directed, the organizing/planning of work to be carried out on a daily/weekly basis,
• Performs supervisory duties to oversee, approve, and call-in Contracted and Unionized staff in relation to emergency road work (i.e. sinkholes, failures, sweepers, spills, adverse weather conditions);
• Provides direction and assists in training of seasonal Sidewalk Inspection Staff;
• On occasion, appears in a Discovery of Court to give evidence regarding claims for property damage and personal injury;
• Provides documentation to Risk Management in response to claims;
• Completes special projects and research for reports and/or studies as required;
• Performs other related duties as may be assigned, including working shifts and weekends in support of winter maintenance activities. A city vehicle will be provided to carry out these work activities;
• Responds to calls from the City’s after-hours answering service and takes appropriate action
• May require lifting up to 50 lbs. of supplies/equipment. Exposure to computer keyboards and screens
• Rotational shifts may be required to cover a 24/7 operational schedule

Skills and Qualifications

• Post-secondary education in Civil Engineering Technology, or related field;
• Possess, or currently in the process of obtaining, a Certified Engineering Technician (C.Tech) or Technologist (C.E.T) designation with the Ontario Association of Certified Engineering Technicians and Technologists (OACETT)
• A minimum of 2 years direct experience in a municipal operations, maintenance or construction services; 
• Understanding of road maintenance procedures and materials used;
• In depth knowledge of the Minimum Maintenance Standards for Municipal Highways O. Reg 366/18.
• Strong organizational skills with the ability to manage multiple competing tasks;
• Demonstrated ability to carry out measurements and maintain records of such;
• Proven time management, administrative skills with an aptitude for details organizational and analytical skills;
• Must have strong computer skills/aptitude in office software and job-related software (i.e. Excel, Word, INFOR, Outlook);
• Knowledge of the Ontario Traffic Manual would be an asset;
• General knowledge of the Occupational Health and Safety Act and familiarity with provincial road maintenance standards;
• Must be available to work flexible hours (i.e. shiftwork and/or weekends/holidays).  This position supports a 24/7 operation.
• Must be able to work independently or as part of a team;
• Must possess a valid Ontario Class ‘G’ driver’s license with a clean record.
• Must demonstrate good interpersonal and communication skills along with strong customer service and conflict resolution skills to deal with staff and members of the public
• Demonstrated ability to effectively work in a team environment while being self-motivated and cooperative
• Knowledge of City's policies and procedures is an asset
• Must demonstrate and act in accordance with the City’s Corporate Values of Trust, Quality and Excellence including integrity, and sound moral and ethical principles.
• Strives for continuous improvement through innovation and enhancement of processes.
• Accepts and follows directions from others; complies with requests and respects authority.
• Utilizes feedback in a positive and constructive manner.
• Ability to exercise critical thinking, independent judgement, and make sound decisions 
• Candidates not meeting some or all of the above criteria may be considered based on a reasonable equivalent and acceptable combination of related municipal experience and education but must be committed to pursuing and achieving required designation(s) in a prescribed timeline.