Reporting to the Manager, Compensation, Benefits & HRIS, the HR Business Analyst is responsible for the configuration, optimization and maintenance of the Human Resources Information System (HRIS), regular and ad-hoc research, analysis, forecasting and reporting for the entire HR Branch. The HR Business Analyst assists with benchmarking and identifying best practices while making recommendations for innovation and change to processes in order to improve service delivery.

Posting End Date: 2024/05/21 by 4:30pm

Responsibilities:

• Act as the Human Resource Information System (HRIS) lead and subject matter expert during the design, build, and implementation of the Human Capital Management (HCM) System, and post-implementation; provide HR system support, training, guidance and expertise to other users and stakeholders; manage HRIS changes to systems, data and reporting
• Design and disseminate reports on HR data points, including; new hires, terminations/turnover, leaves, retirements, transfers, headcount, time to fill, etc.; design and maintain dashboards for HR and Corporate use by collecting and summarizing reports and data; gather and manipulate complex data in MS Excel
• Conduct data analysis to interpret, manipulate, and analyze data ensuring data integrity and validity to identify people trends, benefit costing/usage, compensation, metrics, key performance indicators and compiles benchmark data for Human Resources to be leveraged in strategic decision-making
• Conduct research and compile results for analysis regarding comparator collective agreements, polices and legislative changes
• Project coordination and tracking for technical related HR projects
• Provide support and back-up to the HR Data Team and HR Branch

Requirements:

• Three (3) year College Diploma in Business Administration, Statistics, Commerce, Computer Science or Human Resources Management or related field, or an equivalent combination of relevant experience and education
• A minimum of five (5) years of relevant Analyst experience in Human Resources working with and maintaining an HRIS/HCM or similar software, or possess an equivalent combination of relevant experience and education
• Certification from International Institute of Business Analysis™ (IIBA®) or Microsoft Certified: Power BI Data Analyst Associate (or willing to obtain) and advanced skills in Excel and Microsoft Office; experience working with business intelligence (BI) tools and software is considered a strong asset
• Knowledge of human resources management practices and applicable legislation (e.g. ESA, Human Rights Code, and Collective Agreements) is an asset
• Experience in developing and maintaining dynamic dashboards using data visualization tools and simplifying complex data and information through creating and presenting reports, metrics and analytics
• Experience in Human Resources in the areas of compensation, benefits, ideally in a public sector environment, is considered a strong asset
• Strong customer service and interpersonal skills with the ability to communicate effectively with stakeholders
• Demonstrated expertise in research, analysis, and problem-solving, alongside a deep understanding of data analysis procedures and statistical techniques

This position is eligible for hybrid work.

As a condition of employment, the City of Oshawa will require successful candidates to undergo a Criminal Records and Judicial Matters Check

Please be advised that position location as noted is at the time of posting and is subject to change, as required due to operational needs.

We would like to thank all applicants however, please note that only those selected to attend an interview will be contacted and all other applicants will be kept on file. Applicants are advised that written, oral and practical testing may form part of the selection process.

Please note that this is an open posting for temporary administrative opportunities that may arise. Your application will be kept on file for up to three (3) months and you may be contacted if an opportunity matching your qualifications arises.

Responsibilities may include:

• General office support including receiving and responding to requests and inquiries, screening and directing telephone calls, shipping and receiving, distributing mail and courier packages, photocopying, maintaining office supplies
• Filing of branch documents and maintaining information in accordance with the Corporate Records Management Program
• Process financial transactions for City services and programs, perform various related cash control and reconciliation functions
• Prepare, edit and format a variety of documents while ensuring that the Corporation’s accessibility standards are met
• Maintain and update databases and worksheets
• Process invoices and create purchase requisitions
• Arrange meetings, facility bookings and registrations, meeting minute preparation
• Performing other administrative duties as assigned

Requirements:

• Demonstrated knowledge and skills of generally accepted administrative practices and procedures normally associated with an Office Administration College Certificate, plus one (1) year of relevant administrative and customer service experience; or have the equivalent combination of education and relevant experience
• Demonstrated customer service experience along with effective conflict resolution and communication skills to deal effectively and courteously with the public and staff
• An ability to respond to inquiries by telephone, in person and in writing
• Established computer skills and experience in related software applications (Microsoft Office Suite)
• Excellent interpersonal skills with the ability to establish and maintain positive working relationships
• Strong organizational and problem-solving skills and the ability to work independently, quickly and competently with frequent interruptions in a multi-task environment
• Possess a willing and co-operative attitude and have the ability to maintain the confidentiality of information, exercise judgement and tact in dealing with sensitive matters and responding to inquiries
• Personal qualities of maturity and reliability are required

As a condition of employment, the City of Oshawa will require successful candidates to undergo a Criminal Records and Judicial Matters Check.