The Edmonton Police Service requires an organized, detail-oriented, flexible individual to provide disclosure services to the Promotion Process Section of the Recruiting & Promotion Branch. Responsibilities will include:

• Managing the Promotion calendar, booking interviews with candidates, appointments, and rescheduling as required.
• Respond to all promotion process general inquiries, flag process concerns for the chain of command.
• Preparing interview packages for candidates, attend all interviews to take minutes, providing correspondence and other meeting related duties.
• Create and track all data outputs from the promotion process daily.
• Organizing the interview space and arrange equipment for panel.
• Maintain material budget. 
• Manage Inspector and Staff Sergeant Calendars, book meetings, and rescheduling as required.
• Monitor, collect, and submit entries on CARM for the Promotion Section.
• Draft reports and responses to enquiries from the Edmonton Police Commission, City Council and Chief’s Committee.
• Other related duties as required.

Qualifications

• Completion of the twelfth (12th) school grade including business subjects with an emphasis on word and information processing, or completion of an appropriate certificate program from an approved business school/college, supplemented by training in basic microcomputer applications.
• A minimum of two (2) years diversified word and information processing experience.
• Experience with Microsoft Word, Excel, Power point, Outlook and Adobe Acrobat.
• Strong organizational, interpersonal and time management skills.
• Proven technical ability working with various computer software programs and databases.
• Ability to prioritize work and time to meet tight and competing deadlines.
• Strong verbal and written communication skills for a variety of audiences.
• Ability to make independent decisions in accordance with established policies and procedures, demonstrating a high degree of initiative, judgment and discretion.
• Considerable knowledge of modem office practices, procedures, and equipment.
• Considerable knowledge of word and information processing hardware and software applications.
• Demonstrated self-initiative and the ability to work with minimal supervision.
• Mature individual with the ability to adapt to change and work in a multidisciplinary team setting.
• Applicants may be tested.
• Applicants may be required to participate in and interview.
• As part of your pre-hire screening, you will be required to complete an Enhanced Security Clearance. Should you accept employment with the Edmonton Police Service you acknowledge and agree to participate in future Enhanced Security Re-Clearances at scheduled intervals or in any other circumstances, exigent or otherwise, as required by Human Resources Division.

Hours of Work:

40 hours per week, Monday - Friday. Hours of work may be subject to the terms and conditions of a variable hours of work program.

Salary Range: 

21B, Salary Grade: 007, $22.36 - $27.76 (Hourly), $1,788.90 - $2,221.20 (Bi-Weekly), $46,689.77 - $57,973.32 (Annually). The rates quoted are in accordance with a collective agreement between the Union and the City of Edmonton.

General: 

• The City of Edmonton thanks applicants for their interest in this opportunity. Candidates considered for the position will be contacted.
• We are an equal opportunity employer.  We welcome diversity and encourage applications from all qualified individuals.
• Please include a current resume and a cover letter with your online application.
• Please note that the option to work remotely is not available currently.

The Province of Alberta is a party to the Federal Agreement on Internal Trade, the Trade, Investment and Labour Mobility with British Columbia and the New West Partnership Trade Agreement with British Columbia and Saskatchewan. All of these agreements promote labour mobility between the Provinces. Applicants may obtain information regarding recognition of extra provincial credentials at www.newwestpartnershiptrade.ca.
 
HR Technician: BS

Classification Title: Word/Data Proccessing Clerk II
Posting Date: Apr 25, 2024
Closing Date: May 2, 2024 11:59:00 (MST)
Number of Openings (up to): 1 - Permanent Full-time
Union: CSU 52
Department: Edmonton Police Service
Work Location(s): Edmonton Police Service Northwest Campus, 18440 127St NW Edmonton T6V 1B1

The Edmonton Police Service has an opportunity for one (1) Administrative Support Coordinator. This position will provide all aspects of administrative support the Executive Director of the Value and Impact Division and the Executive Director of the Corporate Communications Division. The successful candidate will be responsible for the following duties:

• Manages both Executive Director's calendars, booking meetings and appointments; and able to make independent decisions regarding these tasks.
• Coordinate travel arrangements for Executive Director's, booking flights, hotels, and transportation services, as well as managing travel itineraries and expenses.
• Prepare expense claims.
• This position will be responsible to support the tracking of community engagement requests for both Community Relations unit in Value and Impact Division and Partner and Stakeholder Engagement in Corporate Comms.
• Maintain a division diary date system for the Executive Director's to monitor the Annual Performance Plans (APP) for all members within the Division.
• Maintain detailed financial records of all non-personnel expenditures and invoicing as needed.
• Create and assign Executive Office Tracking Sheets.
• Ensure all tracking sheets are concluded in the system in a timely manner.
• Attend meetings and prepare meeting minutes.
• Perform other related duties as required.

Qualifications

• Completion of the twelfth (12th) school grade including business subjects related to word and information processing or completion of an appropriate certificate program from an approved business school/college.
• A minimum of three (3) year’s diversified word and information processing experience.
• Proficiency with MS Word and Excel and Outlook.
• Proficiency with Powerpoint would be an asset.
• Must have good interpersonal communication skills and be able to multitask and provide courteous and professional work. 
• Must have excellent time management and organizational skills and demonstrated ability to work with standard office software programs.
• Demonstrated ability to provide quality customer service.
• Ability to work independently with minimal supervision and the ability to multitask.
• Applicants may be tested.
• As part of your pre-hire screening you will be required to complete an Enhanced Security Clearance. Should you accept employment with the Edmonton Police Service you acknowledge and agree to participate in future Enhanced Security Re-Clearances at scheduled intervals or in any other circumstances, exigent or otherwise, as required by Human Resources Division.

Hours of Work:
33.75 hours per week, Monday - Friday.  Hours of work may be subject to the terms and conditions of a variable hours of work program.

Salary Range:
21M, Salary Grade: 012, $26.92 - $33.76 (Hourly), $1,817.60 - $2,279.10 (Bi-Weekly), $47,440.40 - $59,485.49 (Annually). The rates quoted are in accordance with a collective agreement between the Union and the City of Edmonton.

General:

• Civic Service Union 52 members are asked to send a copy of their application to the union office.
• The City of Edmonton thanks applicants for their interest in this opportunity. Candidates considered for the position will be contacted.
• We are an equal opportunity employer.  We welcome diversity and encourage applications from all qualified individuals.
• The weekly hours of work for this position are currently under review and may change at a future time. Any changes will be made in accordance with the City of Edmonton/Civic Service Union 52 collective agreement and the incumbent will be notified in advance.

The Province of Alberta is a party to the Federal Agreement on Internal Trade, the Trade, Investment and Labour Mobility with British Columbia and the New West Partnership Trade Agreement with British Columbia and Saskatchewan.  All of these agreements promote labour mobility between the Provinces.  Applicants may obtain information regarding recognition of extra provincial credentials at www.newwestpartnershiptrade.ca.

HR Technician: BS

Classification Title: Word Data Processing Clerk III
Posting Date: Apr 22, 2024
Closing Date: May 06, 2024 11:59:00 (MST)
Number of Openings (up to): 1 - Permanent Full-time
Union: CSU 52
Department: Edmonton Police Service
Work Location(s): TD Tower, 10088 102 Avenue NW Edmonton T5J 2Z1

This position will lead a team of Customer Service Representatives by providing support, direction and exceptional customer service in a recreation atmosphere, as well as managing the day to day business of being the first contact within our recreation facilities and attractions. You will have the opportunity to work in a fast-paced and rewarding environment, so don’t delay in applying!

Some of the responsibilities of a Customer Service Coordinator include:

• Direct supervision of staff including hiring, training, evaluating employee performance, and coaching and mentoring teams of up to 30 Customer Service Representatives
• Direct responsible cash-handling, which includes ensuring the accuracy of daily deposits and completing weekly and monthly audits
• Provide a high level of customer service in-person, over the telephone and via email regarding hours of operation, fee schedules, programs, lost and found items and other general inquiries
• Establish staff schedules and shift work priorities Perform clerical work including word processing, data entry, processing of time records and statistical reports
• Perform Customer Service Representative duties which includes locking and unlocking the facility, updating displays and signage, monitoring and controlling patron access to the facility, and processing payments for facility admissions, memberships, and more
• Related tasks as required

Qualifications

• Completion of Grade 12, with an emphasis on general office practices or completion of an appropriate certificate program from an approved school/college
• Minimum 1 year experience as a Customer Service Representative or comparable equivalent, which includes full customer service and cash-handling responsibilities, inventory control, program information and registrations
• Experience in monitoring and evaluating the work of others, including scheduling, delegating work, coaching and evaluating performance would be an asset
• Excellent customer service skills, and demonstrated ability to effectively and courteously deal with the public. Customer service training would be considered an asset
• Demonstrated ability in conflict resolution and resolving escalated customers
• Proficiency with a variety of related computer software programs including Google Applications and recreation or attraction related registration and booking software
• Excellent knowledge in recreation facility practices, policies and procedures
• Demonstrated skill in accurate, efficient and secure cash handling
• Highly developed and demonstrated written and verbal communication skills including effective facilitation skills
• Proficient skills in organization, time management and prioritization
• Proven ability in decision making in accordance to established policies and procedures, with skill in monitoring business performance, including customer service and transaction measures
• Ability to develop and maintain effective working relationships, including proficient skills in interpersonal management, collaboration, sharing and solution creating while working with others
• Demonstrated ability to respond to emergency situations, including performing first aid treatment
• Possession of current Standard First Aid, CPR and AED certifications are required prior to employment
• Hire is dependent upon a Police Information Check including Vulnerable Sector check satisfactory to the City of Edmonton
• Demonstrate service excellence, embracing diversity and promoting inclusiveness
• Demonstrate alignment with the Cultural Commitments of Safe, Helpful, Accountable, Integrated and Excellent, fostering an environment for others to do the same. For more information on the City’s Cultural Commitments, please visit edmonton.ca/our-culture
• Demonstrate the foundational competencies, key behaviours and attributes of the City’s six leadership competencies: Courage, Inclusivity, Values-Based Influencer, Collaborative Networker, Systems Thinker and Creative Innovator.  For more information on the City’s leadership competencies, please visit edmonton.ca/our-culture
• Applicants may be tested

The City of Edmonton is committed to inclusive, respectful and equitable workplaces that represent the communities we serve. We continuously improve our systems, policies and practices to remove barriers and ensure our employees, in all their diversity, can succeed. We value applicants with a diverse range of skills, experiences and competencies, and encourage you to apply. To learn more, see the Art of Inclusion: Our Diversity and Inclusion Framework here: https://bit.ly/3hd2d95.

The City of Edmonton strives to provide reasonable access and accommodations throughout the application and selection process. If you would like to request an accommodation at any stage of the process, please contact [email protected].

Up to 2 permanent full-time positions

Hours of Work: 40 hours per week. Facility operations are 7 days per week and 17+ hours per day. Shifts vary based on facility operating hours with evening and weekend work required. You must provide open availability for all operational hours for a minimum of five days/week including one weekend shift.

The weekly hours of work for this position are currently under review and may change at a future time. Any changes will be made in accordance with the City of Edmonton/Civic Service Union 52 collective agreement and the incumbent will be notified in advance.

Salary: $22.361 - $27.765 (Hourly)

Talent Acquisition Consultant: DS/JF

Classification Title: Rec Facility Attendant II-8hrs
Posting Date: Apr 22, 2024
Closing Date: May 02, 2024 11:59:00 PM (MDT)
Number of Openings (up to): 1 - Permanent Full-time
Union: CSU 52
Department: Community Services
Work Location(s): Various Locations Edmonton (City Wide)