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Work Hours:40.00/hours per week (Shift Work)
Affiliation: ATU 279

Salary Information: Training rate is 50% of full-time Bus Operator wage rate ($17.178/hr) (2024 Rates of Pay)

Note: Rates of pay after successful completion of training are as follows:

• 1st - 8th month - 85% of Bus Operator rate ($29.203/hr)
• 9th - 16th month - 90% of Bus Operator rate ($30.920/hr)
• 17th - 24th month - 95% of Bus Operator rate ($32.638/hr)
• After 24 months - Full Bus Operator rate ($34.356/hr) (2024 Rates of Pay)

Location: Transit Service, 1500 St.Laurent 
City: Ottawa, ON 
Job Category: Bus Operator; Transportation
Application Close: 31/10/2024

WHAT YOU NEED TO KNOW

• Language Requirement: Various language requirements, locations may require English only, French only OR Bilingual competencies. Some positions require English oral, reading, and writing. Some positions required French oral, reading and writing.       
• Police Record Check: The successful candidate will be required to complete a Vulnerable Sector Check with the Police Services detachment in their jurisdiction to the City of Ottawa’s satisfaction.; Police record checks completed by a third-party company will not be accepted.  
• Driver’s License Requirement: A valid Ontario unrestricted G class driver’s license (or provincial equivalent) with 0 demerit points accumulated to the City of Ottawa’s satisfaction. 
• Must be able to work shifts, weekends and statutory holidays at a variety of locations.; Additional vacancies may occur during the competition process

• Must be able to pass the Ministry of Transportation of Ontario (MTO) medical exam required to obtain a class "C" license prior to hire.

• Experience and formal training combined with demonstrated performance and ability may substitute for stipulated academic requirements. 
• Please save a copy of the job poster. Once the closing date has passed, it will no longer be available. 

We wish to thank all applicants for their interest and effort in applying for this position. Only candidates selected for interviews will be contacted. 

Overview

The IT Project Coordinator collaborates with Solutions Consultants, Project & IT Managers, business leads, external clients and subject matter experts to drive the coordination of project activities across multiple programs. The IT Project Coordinator will be responsible for assisting the project team to develop and execute project plans for IT systems and services and to ensure that they are deployed into production environments in an efficient and effective manner. They will need to be well-organized and be able to work in collaboration with other IT teams in supporting managed services and larger projects.

KEY DUTIES & RESPONSIBILITIES

• Supports project leaders (Manager, Technical Product Management, Solutions Consultants, business leads with monitoring and coordination of scope, schedule, and overall project initiatives.
• Assists in developing project artifacts including the project charter, requirements, work breakdown structure, budgets, resource allocation, sprint logs, user stories, schedule, risk logs, action items, lessons learned, etc.
• Assists project teams with planning, coordination, and reporting.
• Assists with visualization and documentation of project scope and deliverables.
• Supports and facilitates project meetings, preparing agendas, presentations, and meeting minutes.
• Maintains communications with all team members.
• Coordinates projects in both agile and waterfall methodology.
• Assists in validating budget forecasts and provides on-going reconciliation of resources and other related project expenditures against set budgets.
• Effectively escalates early warning signs and deviations from the plan.
• Maintains project documentation repositories.
• Documents control; ensures projects adhere to frameworks and all documentation is maintained appropriately for each project.
• Tracking status of deliverables to ensure project deadlines are met.
• Attends and participates in stakeholder meetings.
• Develops project strategies to ensure alignment of team members, priorities based on vision to execute on time, within scope and on budget.
• Scheduling, organizing meetings and team member activities to contribute to project success.
• Provides regular status updates to team members and project leaders.
• Other duties as assigned

KNOWLEDGE & SKILLS REQUIRED

• A university degree/college diploma in project management, management information systems (MIS), or relevant work experience
• Minimum 2 to 3 years project management experience in I.T.
• Demonstrated knowledge and familiarity with project management frameworks, including cost, schedule, risk, issue and status tracking and monitoring
• Demonstrated ability to learn and work with new technologies and applications
• Experience supporting and coordinating a variety of small and large projects
• Experience with business process documentation techniques and tools
• Experience supporting and facilitating a variety of engagement sessions and meetings with technical and professional staff, vendors, and senior stakeholders
• Experience with Microsoft Office and MS Project
• Good written and verbal communication skills
• Good problem-solving and critical-thinking skills
• An ability to interpret flowcharts, schedules and step-by-step action plans
• Solid organizational skills, including multitasking and time-management
• Strong client-facing and teamwork skills
• Familiarity with quality assurance and quality control

Licenses and/or Professional Accreditation

• PMP certification is considered an asset

The Administrative Assistant I is responsible for a range of administrative duties including, answering calls, document management, servicing office equipment, conference room bookings and travel bookings.

KEY DUTIES & RESPONSIBILITIES

• Carry out the day-to-day execution of clerical duties to ensure BGIS is provided with administrative support
• Attend to all document management tasks including, filing, mail (internal/external/ courier), photocopying, word-processing as required, and coordination / assembly of documents for binders, communications and newsletters
• Create and maintain simple spreadsheets
• Service office equipment, notify service supplier if unable to resolve issue
• Arrange travel and/or conference room bookings as required
• Maintain client satisfaction and positive relations with BGIS external contacts
• Other related general administrative duties as required
• Other duties as assigned

MINIMUM EDUCATION: High school education

JOB-RELATED EXPERIENCE: One year  or less

KNOWLEDGE AND SKILLS

• Requires one (1) year or less of administrative experience
• Strong computer skills, proficient with MS Office
• Self-motivated
• Ability to work independently
• Strong time management skills and organizational skills
• Ability to communication both written and verbally
• Strong customer focus

Licenses and/or Professional Accreditation

• None required

As a Dock Supervisor you will be responsible for the supervision of overall dock operations, including day-to-day processes and procedures, to ensure safety and optimal dock performance. 

How You’ll Help: 

• Provide daily guidance and motivation to Dock Workers (employees and agency workers) to ensure achievement of operational objectives for the terminal. 
• Escalates issues of individual poor performance, inappropriate behavior, absenteeism, etc. to the Operations Manager.  
• Communicates monthly performance stats to the team to help measure, develop and improve operational performance. 
• Maintain policies and procedures and ensure compliance with federal and provincial transportation, safety, and employment legislation. 
• Ensure all incidents (personal injuries, transportation collisions, spills, near misses, etc.) are promptly reported, documented, an investigation is initiated and corrective/preventative measures are implemented. 
• Hold effective, weekly toolbox meetings and ensure safety issues are addressed. 
• Works with the team and others, internal and external to the terminal, to resolve roadblocks to achievement of daily operational objectives. 
• Ensure the AM schedule for the terminal is followed.  
• Works with the Operations Manager to track monthly performance stats for the dock  
• Supervise a group of Dock Workers, both employee and contractor/agency, directly and indirectly through Lead Hands. 
• Other duties related to dock operations as may be required. 

Your Skills and Experience: 

• Post-secondary education, preferably in operations, logistics, or business 
• An equivalent combination of education and experience may be considered 
• Minimum of five years' experience in the transportation industry or warehousing industry, preferably dock operations 
• Previous leadership experience and/or experience in the transportation industry are strong assets 
• Strong leadership skills specifically the ability to motivate and drive engagement to achieve objectives, facilitate conflict resolution, and to provide training 
• Advanced communication skills, particularly verbal 
• Computer skills, including the use of MS Word, Excel & Outlook, and web-based programs as well as RF scanners.  Experience using AS400, a strong asset 
• Strong interpersonal skills including customer focus 
• Results driven 
• Appropriate sense of urgency 
• Strong sense of safety; training and experience in similar safety sense environments a strong asset 
• Knowledge of industry-related equipment, including forklifts, lift jacks, trailers, etc. a strong asset 
• English, other languages an asset. 

Responsible for overseeing a team of Administrative Coordinators and supporting the business by looking after the administrative processes for the terminal.

How You’ll Help

• Oversee a team of admin coordinators, setting performance objectives, evaluating performance, hiring and training as required.
• Provide administrative support to the managers and office staff team and ensure that administrative matters are organized and dealt with in a professional manner.
• Mentor and train office staff in procedures and in use of current software.
• Arranges coverage for vacations and other absences to ensure deadlines for are met.
• Works on administrative projects as required.
• Other related duties as may be required.

Your Skills & Experience: 

• Post secondary education, preferably in business or office administration
• A suitable combination of education and experience may also be considered.
• 3-5 years experience in administration preferably in the transportation industry.
• 1-3 years of leadership/supervisory experience.
• Strong leadership skils, including the ability to motivate a team in a high pressure, deadline driving environment.
• Strong communication skills, most verbal; some written.
• Computer skills – data entry accuracy; strong knowledge of MS Office products and web based programs; knowledge and/or experience with AS400 a strong asset.
• Strong conflict resolution skills.
• Able to work deadlines in high transactional environment.
• Ability to champion business needs in a collaborative manner to colleagues.
• Results focused.
• English and French language proficiency. 
• Responsible for the supervision of a team of Administration Coordinators

Reviews and assesses new Driver and Broker Driver applications and responds accordingly.  Driver set-up upon approval and on-going coordination of Drug & Alcohol testing program in accordance with regulations and company policy.

How You'll Help:

• Reviews Driver and Broker-Driver applications, including assessment of driver history and information provided, Driver Abstracts, and completion of reference checks within 3-day turnaround time.
• Maintains up-to-date applicant file and all supporting documentation. 
• Advises Broker Recruiter or Operations Manager when new candidates are approved for road test. 
• Reviews completed road test results.
• Responds to Driver and Broker-Driver applicants accordingly.
• Sets up newly approved Drivers and Broker-Drivers in required systems and arranges all required training.
• Manages relationships with third-party vendors, such as Drug & Alcohol testing companies.
• Stays up-to-date on driver and industry regulations and training requirements.
• Other related duties as may be required.

Your Skills & Experience:

• Minimum completion of secondary education, preferably with post secondary education in administrative stream.  A combination of education and experience may also be considered.
• Previous experience in an office environment and in the transportation industry are preferred.
• People-oriented with strong customer service and relationship building skills
• Strong computer skills, including proficiency in MS Outlook, Excel & Word and the aptitude for learning new programs. 
• Strong written and verbal communication skills are essential, including the ability relay information between several parties.
• Strong attention to detail
• Ability to multi-task and prioritize in a deadline driven environment.
• Strong organizational and time management skills, including the ability o work under pressure in a fast paced environment.
• Ability to work independently and collaborate well with others

Position Summary:To process customs clearance (release) AND/OR confirm declarations for repetitive and non-complex shipments guided by the CCBS system and personal skills.Client (Internal/External):Import operations, Support Services, Consulting, Inbound services, Sales, etc, and all customs clients and partnersSpecific output or services:
Customs release AND/OR confirm declarations for repetitive and non-complex shipments using client' profile in CCBS system (creates or modifies line code/classification)
Handle delivery service AND/OR import permits requests if required AND/OR gather and send proper documentation to the government

Job Key Contributions/Task:
Data entry (open customers' files, validate information, credit and invoicing)
Collect supplementary information or documentation from customers, drivers, custom and other offices, etc, when required
Identify customer profiles discrepancies
Answer standard questions and requests from customers, drivers, customs and other offices
Work as team member with other actors: clients, UPS SCS employees, carriers, inbound agents

Qualifications required
6 months to 2 years of experience
High school degree
Bilingualism required - intermediate level (in Quebec Only)
Basic knowledge in Customs operations, laws and regulations, and other government departments
Basic understanding of HS system
Basic computer skills

Major Responsibilities:
 

• Participates as a member of the multi-disciplinary team, providing resident/client information to aid in the development of care plans. Attends team meetings.
• Assists the Registered Practical Nurse with resident/client admittances, transfers, and departures/deaths, including familiarization with staff, residents, and surroundings, and personal care. Prepares a listing of personal clothing and other belongings upon arrival.
• Observes and reports on resident/client emotional and physical condition. Communicates general progress of resident/client, including sudden changes.
• Assists residents/clients with personal hygiene, bathing, dressing, grooming, toileting, etc.
• Provides general care for bedridden residents/clients, such as positioning, assisting with elimination, skin care, delivering food, and feeding. Applies topical medications such as skin care creams and lotions, as directed.
• Assists residents/clients in daily exercise program and use of rehabilitative equipment such as wheelchairs, walkers, canes, etc. Assists residents/clients with ambulation and transferring using applicable electric/hydraulic/manual equipment and lifting devices.
• Transfers residents to and from dining area.
• Checks residents/clients diet for prescribed consistency, feeds or assists with adaptive eating devices, monitors and logs intake, and provides hygienic and mouth care after meal. Collects and cleans dentures as required.
• Prepares and delivers beverages and snacks to residents/clients. Loads, unloads, and cleans cart.
• Measures weight and records bowel and bladder output. Collects specimens as directed.
• Cleans and shrouds bodies of deceased residents/clients. Packs and labels belongings.
• Changes linen, makes beds, and sorts and bags soiled linen. Stocks linen cart with clean supplies daily. Sorts personal laundry of residents/clients upon delivery and places in drawers and closets.
• Maintains the cleanliness and neatness of resident/client living area and the work unit, e.g. nursing station and rooms.
• Cleans, sanitizes and distributes personal care items such as brushes, combs, and nursing supplies. Rinses whirlpool tubs.
• Records observations and personal care provided to residents/clients.
• Promotes emotional well being of residents/clients through discussion, comforting, etc.
• Monitors resident/client safety in accordance with plan of care; implements precautionary measures as ordered by physician, e.g. collecting and securing personal belongings (glasses, hearing, aids, dentures, etc.). Reports incidents to Head Nurse or R.N., such as disruptive behaviour, fire hazards, and security problems.
• Participates in organizing and implementing social and recreational programs for residents/clients. Assists residents/participants with crafts and use of musical instruments, recreational and sports equipment.
• Reports resident/client participation and progress to R.N or Day Care Centre. Escort's residents/clients to outpatient clinics or on outings, as directed.
• Participates in organizing regular and special events for residents/clients, such as birthday parties, picnics, and shopping trips.

Key Qualifications:

Your application must describe your qualifications as they relate to:
 

• Bilingual in English and French in accordance with the French Language Services Act.
• Successfully completed a Personal Support Worker Program or Training that meets the vocational standards established by the Ministry of Training, Colleges and Universities, the standards established by the National Association of Career Colleges, or the standards established by the Ontario Community Support Association and other requirements as required by Ontario 246/22 of the Fixing Long-Term Care Act, 2021
• Experience in providing personal care to ambulant and non-ambulant residents in a long term or rehabilitation care setting.

You must also have:
 

• Excellent ability to communicate in writing care and service delivered to residents.
• Excellent ability to communicate verbally with residents, families, staff members, and the visiting public.
• Sensitive, empathetic and understanding of resident behaviour and needs.
• Ability to work in a team environment.
• Must be willing to participate in in-service education programs.
• Physically capable of lifting, turning and transferring residents manually and with a mechanical lift as per standards and procedures.
• Ability to demonstrate a high level of Accountability, Adaptability and Change, Continuous Improvement and Innovation, Customer Service Focus, Teamwork, and Toronto Public Service Commitment.
• Ability to organize work in a manner that ensures resident safety.
• Knowledge of basic infection control principles and the use of personal protective equipment.
• Excellent ability to follow policies of the Senior Services & Long-Term Care Division and applicable legislation and regulations.
• Ability to support the Toronto Public Service values to ensure a culture that champions equity, diversity, and respectful workplaces.

Additional Information:

Hours of Work can be up to 75 hours bi-weekly; however, Hours of Work will be decided based on operational needs.

Please note:

As a condition of employment with the Senior Services & Long-Term Care Division, selected candidates will be required to provide a satisfactory Police Reference Check (PRC) with vulnerable sector screening, tuberculosis screening and proof of immunization in accordance with the Fixing Long-Term Care Act, 2021 (O.Reg.246/22)