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Provide level 2 support to end-users utilizing a range of media (including the infrastructure environment and software) to troubleshoot and resolve issues of moderate complexity across the organizations’ Saputo environment.

How You Will Make Contributions That Matter:

• Manage support incidents & work orders in Remedy ticketing service.
• Respect SLA’s in Remedy 
• Be able to perform on demand computer hardware, software installations in Windows 10.  
• Develop and maintain knowledge and technical capability across diverse and dynamic hardware, technologies, platforms and applications
• Participate in the continues service improvement. 

You Are Best Suited for The Role If You Have the Following Qualifications:

• Associate degree or College certification.
• 1-5 years’ experience in technical customer service/remote and deskside support
• Strong written and verbal communication skills
• Experience in troubleshooting hardware and software in large global organization.
• Customer service oriented with superior problem-solving abilities.
• Knowledge of Office 365
• Understand Microsoft Active Directory and network services associated with (TCP-IP, DNS, DHCP, etc.)
• Virtual private network knowledge (VPN).
• Proactive and team oriented.
• ITIL Certification is an asset.

As part of their duties, the incumbent will have to communicate and collaborate in English, both orally and in writing with colleagues or other stakeholders in Quebec as well as in the rest of Canada or in North America. 

We support and care for our employees and their families by providing: 

• Competitive salaries 

• A hybrid work environment with the possibility to work from home 2 days a week  

• Advantageous corporate agreements 

• Full range of group insurance benefits 

• Group retirement pension plan with employer contribution 

• Purchase option of company stocks 

• Group RRSP 

• Health and wellness program in the workplace 

• Assistance program for employees and their families 

• Saputo products at a discounted price 

SALARY RANGE: $51,595 to $67,750

Application Close: 18/10/2024

WHAT YOU NEED TO KNOW

• Language Requirement: English oral, reading, writing; Designated Bilingual – specific level of language proficiency: French: oral, reading, writing English: oral, reading, writing Candidates who do not meet language requirements will be required to participate in training. 
• Driver’s License Requirement:  A valid Ontario unrestricted G class driver’s license (or provincial equivalent) with no more than 6 demerit points accumulated 
• Please save a copy of the job poster. Once the closing date has passed, it will no longer be available. 

We wish to thank all applicants for their interest and effort in applying for this position. Only candidates selected for interviews will be contacted. 

Application Close: 17/11/2024

WHAT YOU NEED TO KNOW

• Language Requirement: English oral, reading, writing. (Proof of competency may be required)    
• Police Record Check: The successful candidate will be required to complete a Vulnerable Sector Check with the Police Services detachment in their jurisdiction to the City of Ottawa’s satisfaction.; Police record checks completed by a third-party company will not be accepted.  
• Please save a copy of the job poster. Once the closing date has passed, it will no longer be available.

We wish to thank all applicants for their interest and effort in applying for this position. Only candidates selected for interviews will be contacted. 

Main Purpose & Function

The Senior Waterworks Design Engineer is responsible for managing programs that support the renewal and replacement of aging water infrastructure. The position provides design, project management and contract management during the design and construction of infrastructure projects; establishes water system requirements for development proposals; supports water system maintenance and operations; and provides long range asset planning in branch, departmental and city-wide planning initiatives. 

The position reports to the Assistant Branch Manager and manages a team comprised of Civil Engineers, Engineering Assistants and Survey Assistants, responsible for project scoping, design drawings, budget estimating and inspection during construction The position works closely with Water Operations, Engineering Strategy and Standards, Engineering Project Delivery, and various branches across Engineering and the other departments. Also liaises with external organizations such as Metro Vancouver and BC Hydro.

Specific Duties & Responsibilities

Leadership and Resource Planning

• Manages of a team of Engineers, Engineering Assistants, and Surveyors responsible for capital project design submissions and project management documents
• Recruits, selects, coaches and mentors team staff
• Assigns responsibilities/tasks and completes performance plans/reviews and training plans
   

Planning, Design & Construction

• Manages and oversees the quality control of water and multi-disciplinary (i.e., water, sewer, streets) capital projects, in accordance with the City’s Project Management Framework
• Responsible, as the Engineer of Record, for all capital design submissions generated by the team, including Direct Supervision requirements of subordinates
• Ensure all team members and design submissions adhere to the the Quality Management System (QMS), Professional Governance Act(PGA)and Project Management Framework (PMF) requirements
• Oversees constructability planning during design submissions for cost effective construction implementation
• Coordinates and liaises with Waterworks Asset Management, Planning, and Development groups during capital project planning and detailed design
• Liaises with other City departments to coordinate the design, planning, and construction of Waterworks projects
• Develops and maintains construction schedule and budget; oversees progression and budgetary expenditures of capital projects.
• Completes post construction evaluation of project closing tasks
• Oversees the scoping, procurement and management of professional design service contracts, as required, for the replacement or rehabilitation of linear Waterworks assets
• Oversees progression and budgetary expenditures of capital projects
• Prepares technical reports, presentations, letters and memos
• Communicates with the public, consultants, and staff across the city departments
   

Standards and Reviews

• Advances the design and construction standards for Waterworks, as part of overall City of Vancouver Engineering Design Standards
• Leads the review of externally designed Waterworks projects.
• Other duties/responsibilities as assigned

Qualifications

Education and Experience:

• Bachelor’s degree in Civil Engineering with a Professional Engineer designation and minimum of eight years related experience in the design and construction of water infrastructure, or an equivalent combination of education, training and experience
• Experience in developing and managing budgets for infrastructure capital works
• Registration or eligibility for registration as a Professional Engineer in British Columbia

 Knowledge, Skills and Abilities:

• Knowledge of civil engineering practices and underground infrastructure design and construction practices particularly related to water main design
• Working knowledge of Quality Management System (QMS) and Professional Governance Act (PGA) processes and frameworks 
• Knowledge of Project Management methodologies, processes, standards and policies
• Excellent knowledge of management principles, policies and practices including recruitment and selection, leadership, performance and attendance management
• Excellent written and verbal communication skills with a variety of stakeholders, with experience writing technical reports
• Strong project management skills with demonstrated ability to prepare and manage project and program budgets
• Excellent leadership skills with the ability to motivate and engage staff
• Excellent communication (oral and written), interpersonal and presentation skills
• Exceptional time management and organizational skills with the ability to effectively and efficiently prioritize actions in response to numerous and diverse demands
• Strong conflict resolution, mediation and negotiation skills
• Ability to develop and maintain positive, productive relationships at all levels in the organization and external stakeholders
• Ability to meet transportation requirements to travel between work sites for operational purposes

Where operationally appropriate and subject to change, the City of Vancouver has a Flexible Work Program. This program allows staff to work remotely 1 – 4 days a week from locations that are a daily commutable distance from their work at a City worksite.  At this time this position is eligible to be part of the Flexible Work Program.

Business Unit/Department: Engineering Services (1300) 

Affiliation: Exempt 

Employment Type: Regular Full Time 

Position Start Date: December, 2024 

Salary Information: Pay Grade RNG-091: $111139 to $138924 per annum

Application Close: November 10, 2024

Main Purpose and Function
Performs routine to skilled maintenance and cleaning of ice rinks, dressing rooms, refrigeration plants and surrounding facilities, assists in janitorial and preventative maintenance duties, performs related duties required or assigned.  Is actively responsible for a variety of functions and activities related to the preventive maintenance and repairs of ice rink surface using the ice resurfacing machine and performs routine janitorial job functions.  Work is performed as assigned or on a rotating shift basis.

Specific Duties/Responsibilities

• Operates services and maintains ice rink surfaces and refrigeration plants and related equipment
• Scrapes, floods and paints lines, maintains ice surface in proper and safe conditions using the ice resurface, edging equipment and hosing methods
• Changes and adjusts blade on ice resurfacing machine, inspection checks and records operating hours, machine and battery conditions 
• Cleans, inspects and makes minor repairs on the rink board system
• Inspects and assists in rink glass replacement process
• Maintains rink dressing room cleanliness, inspects condition and records/reports to supervisor
• Keeps ice rink and facility areas, walkways and equipment clean, serviced and safe
• Maintains  daily records pertaining to the ice rink refrigeration operation and overall building
• Performs and assists the Maintenance Technician in completing general maintenance and shut down and/or start up by following safety operating procedure on the refrigeration plant system
• Connects, assists access for trades and contractors in completing building maintenance and service  
• Reviews and monitors refrigeration plant maintenance activities to ensure compliance with BCSA – BC Safety Authority and Regulations 
• Assists in reporting and preventing facility vandalism
• Performs basic preventive maintenance and lubrication on pumps, motors and related equipment
• Secures facilities and grounds for the purpose of minimizing property damage, loss and liability and ensuring safety at work site
• Maintains a cooperative working relationship with those contacted in the course of work
• Performs routine janitorial job functions and responsibilities
• Cleans changing rooms and washrooms
• Ensures proper labeling, dilution and use of all chemicals
• Wears proper personal protective equipment at all times
• Cleans grounds and parking lots of litter, glass or other debris
• Removes snow from sidewalks, driveways and parking areas, using snowplows, snow blowers and snow shovels and spreading ice melt/salt in areas
• Monitors building security and safety be performing such tasks as locking doors after operating hours and opening doors for regular operating hours, checking to ensure that hazards are not created or prevented
• Plays an active role in reporting and investigating emergency situations 
• Makes rounds of the building and grounds at regular intervals at night inspecting doors, windows, and locks to see that they are properly and securely fastened
• Observes appearances and conditions of premises and equipment, reports needed repairs, service, safety hazards or conditions requiring attention to the supervisor
• Replaces light bulbs and fluorescent tubes and tags accordantly if ballast failure
• Coordinates the work of janitorial team by assigning, scheduling and assessing the competition of work and tasks
• Ensures quality control and best practices by inspecting work in progress and upon competition
• May assist in completing monthly workplace inspections as required
• May work independently with little or no supervision
• Completes other duties/responsibilities as assigned

Minimum Position Requirements

Required Training, Certifications and Experience:

• Completion of Grade 10; preferable supplemented by technical training related to the work plus some related experience; completion of a recognized program in building service work OR an equivalent combination of training and experience.  
• Ice Facility Operator or Refrigeration Operator (5th class refrigeration) Certificate from the BC Safety Authority.
• Valid driver’s license required – Drivers abstract

Preferences:

• High School Diploma or GED
• At least two (2) years of related experience or an equivalent combination of education and experience related to the job description

Knowledge, Skills and Abilities:

• Knowledge of operations, maintenance and requirements of an ice rink and refrigeration plant and overall recreation facility
• Knowledge of basic preventative maintenance of pumps, motors, safety equipment and other items related to an ice rink and refrigeration plant
• Knowledge of operating and maintaining a variety of ice rink facilities and equipment
• Basic knowledge of janitorial and grounds maintenance practices
• Knowledge of safety procedures and equipment related to the work
• Ability to maintain accurate records and files
• Ability to interpret, apply and explain policies, procedures and guidelines
• Ability to understand and following oral and written directions
• Knowledge and understanding of the Emergency Evacuation Procedures and knowing your key responsibility
• Ability to perform a variety of routine manual tasks in care, cleaning and general maintenance of building  
• Good communication and interpersonal skills
• Good client/customer service skills
• Ability to follow oral and written instructions
• Ability to prioritize multiple tasks
• Ability to work effectively with a team
• Ability to work independently as needed to support the group effort
• Ability to follow instructions and procedures
• Ability to explain and demonstrate instructions and guidelines to others effectively
• Ability to train, organize and coordinate the work of the team
• Ability to operate and use janitorial tools, equipment and supplies
• Knowledge of occupational hazards and safety rules and regulations and understanding on utilizing WHMIS –MSDS
• Ability to work a non-standard work schedule

Candidates must attach the following records and satisfy the City’s driving requirements to be considered for this role:

• Copy of your five-year ICBC Commercial Driver’s Abstract (N Print) directly from ICBC dated within 30 days of this posting
• Copy of your five-year ICBC Driver’s Claims History directly from ICBC within 30 days of this posting

**Drivers who have moved to B.C. during the past five years will be required to provide their Driver’s Abstract and Driver’s Claims History from their previous place of residence.

Business Unit/Department: Board of Parks & Recreation (1400) 

Affiliation: CUPE 15 Parks 

Employment Type: Auxiliary/Casual 

Position Start Date: Immediately  

Salary Information: Pay Grade GR-015: $29.2 to $34.3 per hour

Application Close: Open until filled

• Posting Period: 04-Nov-2024 to 19-Nov-2024
•  

Job Description

Reporting to the Supervisor of Court Support, the Support Assistant C will provide administrative support to the Judiciary in court during proceedings.  This includes preparing court dockets and documents, escorting the Justice into the courtroom, calling court to order, arraigning defendants, recording pleas, swearing in various stakeholders, and receiving, recording, and maintaining exhibits tendered as evidence. They will also maintain records and files and support various other administrative tasks outside of the courtroom setting.

Major Responsibilities:

To provide bilingual (English and French) administrative and clerical services

• Prepares, researches, maintains and processes documents (e.g. enforcement of defaulted fines, license suspensions, warrants, and probation orders, other court orders, interpreter request, dockets, case dispositions, MTO requests, photocopy requests, trial request, motion applications, extension applications, re-openings, walk-in-guilty pleas, and filings of certificates and information etc.).
• Selects and presents data. Determines and corrects errors.

• Drafts correspondence (relating to legislative authorities and court/tribunal processes).

• Inputs, updates and maintains data (e.g. processing certificates of offence and Information filed with court, Prepping court dockets, updating dispositions including FTR, scheduling trials etc.).

• Operates office equipment and computers utilizing a variety of software packages, applying speed and skill.

• Prepares presentation materials, forms etc.

• Utilizes layout, formatting and keyboarding skills using computer.

• Maintains filing and retrieval systems for records/documents (e.g. trials, pending matters to be scheduled, schedules, tables, completed cases, docket payments, fines at collections, exhibits, recording tapes / digital recording files, reports, inventory data and manuals, receivables and completed matters) etc.

• Receives documents/applications, invoices/monies from the public or other levels of government and ensures accuracy and completeness

• Issues/completes receipts/documentation.

• Responds to inquiries requiring broad knowledge of the operational area/function (e.g. call centre, public counter, in-take counter and information desk).

• Coordinates meeting rooms, bookings and special requirements for meetings.

• Attends meetings, takes and transcribes minutes.

• Monitors, orders, and maintains supplies/resource materials for unit or other locations

Key Qualifications:

Your application must describe your qualifications as they relate to:

1. Experience providing Bilingual (English and French) front line services in a customer service environment, dealing effectively with all levels of staff and the general public and service providers in person, by telephone, and in writing. 
2. Considerable experience performing various clerical duties, including receiving payments, typing correspondence, processing applications, etc.
3. Experience with MS Office (i.e. Word, Excel, Access, Outlook and PowerPoint), data entry, formatting procedures for text, table, spreadsheet and mail merging.
4. Considerable experience working with various filing systems and the management of large volumes of information both hard copy and electronic.

You must also have:

• Ability to utilize layout of formatting procedures for text, charts, graphs and statistical data.
• Mathematical ability to compile statistical summaries and to balance accounting documents, e.g. Failed to Respond (FTR) dockets, Walk In Guilty (WIG) dockets, First Attendance dockets balance day end cash transactions etc.
• Excellent organizational skills with ability to multitask in a high pressure, high volume environment with minimal supervision.
• Ability to operate audio/visual systems and perform minor maintenance and repairs.

• Knowledge of legal and technical terms and court procedures and requirements, e.g. knowledge of the Statutory Powers Procedure Act, City of Toronto By-Laws, Provincial Offences Act, Courts of Justice Act, Administration of Justice Act and related regulations

• Ability to type/keyboard at a fair rate of speed, and accuracy.

• Excellent interpersonal, and communication skills with the ability to meet and interact with, judiciary, Legal Profession, Staff, Enforcement Agencies, Public and representative from external agencies and organizations in an efficient, discreet and professional manner.

• Ability to lift boxes up to 20 kg.

• Ability to work flexible and varied hours on a rotational basis.

• Ability to work in a primarily digital environment.

• Ability to support the Toronto Public Service values to ensure a culture that champions equity, diversity and respectful workplaces.

Posting Period: 01-Nov-2024 to 16-Nov-2024

Major Responsibilities:

• Carry out various engineering assignments and projects
  • Review, comment and validate the Entity Information Workbook (EIW) submitted from the project team and/or consultants/contractors.
  • Assist, support, and provide guidance to the Maintenance Planners-Schedulers on capital delivery work including EIW design stage reviews (Assets, Asset Hierarchy, Asset Attributes) and WMS uploading.
  • Address gaps/issues in capital delivery submissions: EIW, As-built deliverables (P&ID, SLD, OEM, PCN, redline and as-builts drawings)
  • Attend workshops and capital delivery coordination meetings.
  • Liaise with site Engineers/Project Managers regarding comments/feedback on EIW completeness, quality, and accuracy.
  • Support revisions to contracts/RFPs/RFQs to reflect ASMP requirements.
  • Responsible for SOP (Standard Operating Procedures) developments, updates and revisions.
  • Support from the initiation to finalize Change Request (CR) to equipment maintenance programs; provide further technical recommendation when necessary.
• Participate or perform the role of lead facilitator as necessary in
  • the development of equipment maintenance plans (utilizing RCM or MTA plans or OEMs),
  • the review of newly developed maintenance plans with operational facility staff, to achieve their endorsement,
• Provide evidence-based technical recommendations to operational facility and consultants as required, in subject areas that include:
  • likely failure modes of a class of equipment,
  • maintenance best-practice to prevent a failure mode,
  • work procedure to achieve a maintenance goal,
  • design changes to a system to enhance reliability,
  • optimized grouping of maintenance tasks into work orders
• Support the execution of capital delivery as-builts submission requirements:
  • training development
  • business processes establishment
• Support initiatives and enhancements of Tools (i.e. Hierarchy Tool, Preventive Maintenance Tools) and Systems (i.e. WMS, Datapilot) for capital delivery.
• Manages project consultants/contractors, ensuring effective communication, and high standards of work quality by:
  • Support the consultants' requests or needs for data/information
  • Develop and update schedules of consultants' resources, to meet the prioritized needs of operational facilities if required
  • Monitor work progress– maintaining consultant accountability
  • Review and provide feedback on work submitted to Toronto Water and ensuring that the work is of high quality in terms of completeness, technical merits, and compliance to Toronto Water's conventions
  • Forecast the needs and prioritizing the requests for consultants' services, from multiple operational facilities
• As required, conduct research into assigned areas ensuring that such research/analysis takes into account developments within the field, corporate policies and practices, legislation and initiatives by other levels of government.
• Prepare engineering analysis, evaluates and recommends new systems, work procedures and technologies to improve performance of the division.
• Collect information and performs analysis to eliminate repetitive problems through root cause analysis, Pareto analysis, statistical review, FMEA and similar techniques.
• Initiate and lead technical studies and projects as required.
• Provide directives to team members to ensure timelines are met.
• Document and develop new business processes as needed.
• Stay current with technological developments in the field of engineering and asset reliability.
• Represent ASMP on committees, attend meetings and provide input.
• Utilization of (WMS) Works Management Systems and other software applications to determine asset reliability measures.

 Key Qualifications: 

1. Must be a qualified engineer as defined by the Professional Engineers of Ontario holding a Bachelor's degree in electrical, mechanical, or another discipline of engineering with a similar degree of focus on the workings of industrial equipment 
2. Experience in the following specific aspects of industrial equipment maintenance: maintenance or development of maintenance strategies of electrical or electromechanical equipment common to industrial facilities, such as medium-voltage breakers, switchgears, transformers, generators, motors, etc. OR maintenance or development of maintenance strategies of instrumentation equipment common to water treatment and transmission facilities, such as flowmeter, gas detector, turbidity meters, level sensors, etc.
3. Experience utilizing computer applications within complex facilities; MS Office, MS Project and CMMS (WMS) applications
4. Experience with capital as-built deliverables encompassing as-built drawings or redlines, P&IDs, SLD’s, OEM’s, PCN (process control narratives), asset and maintenance program data sheets.
5. Experience with the common reliability engineering analyses that may include Root Cause Analysis (RCA), Pareto analysis, Failure Mode and Effects Analysis (FMEA), Reliability Centered Maintenance (RCM)
6. Experience with Condition-Based Monitoring programs, Motor Circuit Analysis (MCA), Meggar testing, Partial Discharge Analysis (PDA), Infrared Thermography (IRT), lubrication management, non-destructive testing and other predictive technologies.
7. Experience with the application of engineering methodology in the complex facility maintenance industry.

You must also have:

• Very strong interpersonal skills – possessing an ability to establish effective working relationships with a diverse range of professional, trades, and management staff
• Strong facilitation skills – possessing an ability to lead meetings, involving different personalities, backgrounds and roles to consistently build consensus and achieve objectives
• Analytical, communication and report writing skills including ability to obtain information and prepare professional presentations and reports
• Ability to manage multiple assignments with conflicting priorities
• Knowledge of wastewater and water treatment processes is an asset
• A working knowledge of the Safe Drinking Water Act, Ontario Water Resources Act, Nutrient Management Act, Environmental Protection Act, Occupational Health & Safety Act and Regulations, Collective Agreements, and related Employee and Labour Relations legislation.
• Must possess a valid Ontario Class "G" Driver's License

Posting Period: 23-Oct-2024 to 18-Dec-2024

Location and Shift Information:

The City’s Seniors Services and Long-Term Care Division supports residents in long-term care homes to have the healthiest, most fulfilling lives possible through exceptional care and services, enabling people to live with support and age with dignity. The Division believes in the values of Compassion, Accountability, Respect, and Excellence. CareTO is our brand for the culture change we are investing in for the City’s directly operated long-term care homes (https://www.toronto.ca/community-people/housing-shelter/rental-housing-tenant-information/finding-housing/long-term-care-homes/careto/). Based on evidence-informed research, our goal is to improve the experiences of all those who live, work, volunteer, and visit.

To autonomously diagnose, order and interpret diagnostic tests, prescribe pharmaceuticals and perform procedures for residents in the Long-Term Care Homes and Services Division within their legislated scope of practice.

Major Responsibilities:

• Delivers primary health care to residents in the Long-Term Care Home in the management of acute and chronic medical conditions, therapeutic management, health promotion and disease/injury prevention in order to deliver comprehensive health services.
• Conducts focused health assessment using and adapting assessment tools and techniques based on resident needs.
• Completes health history into resident's situation, including physical, psychosocial, emotional, cultural and ethnic dimensions of health.
• Performs physical examination and identifies and interprets normal and abnormal findings.
• Orders diagnostic investigations, and interprets results using evidence-based clinical reasoning.
• Synthesizes health information using critical inquiry and clinical reasoning to formulate a diagnosis, health risks and states of health/illness.
• Communicates with residents about the health assessment findings and/or diagnosis, including outcomes and prognosis through the application of knowledge of pathophysiology, psychopathology, epidemiology, infectious diseases, behavioural sciences and family processes when making diagnoses and providing overall therapeutic management.
• Selects appropriate interventions from a range of non-pharmacological and pharmacological interventions to restore or maintain resident functional, physiological and mental stability to achieve optimal health.
• Promotes safe resident care by mitigating harm and addressing immediate risks for residents and others affected by adverse events and near misses.
• Participates with the Medical Director and other senior management staff in the development and implementation of evaluation processes and the identification of strategies to continually improve clinical outcomes and effectively manage risks.
• Collaborates with senior management in the Division and other community health services in initiatives for the development, implementation and evaluation of systems to promote continuity of resident care across the continuum.
• Ensures Accreditation Canada standards are evident in daily practice.
• Ensures resident files and health care records are properly maintained in compliance with applicable legislation and divisional expectations.
• Identifies, and collaborates with the Medical Director on, educational programs for the care team.

Key Qualifications:

1. Current registration with the College of Nurses of Ontario as a Registered Nurse in the Extended Class (Primary Health Care or Adult) and entitled to practise.
2. Experience as a Nurse Practitioner in long-term care, acute care, rehabilitation, continuing care or primary care.
3. Experience in long-term care, with providing empathetic/relational care for the elderly and those living in long-term care, and clinical work experience with frail older adults, critical care, and mental health as a Nurse Practitioner.
4. Certification in Geriatric Nursing from the Canadian Nursing Association or equivalent experience.

Must also have:

• Ability to incorporate knowledge of diversity, cultural safety and the determinants of health in the assessment, diagnosis and therapeutic management of residents and the evaluation of outcomes
• Ability to exercise independent judgment and to assess situations and problems efficiently and effectively
• Leadership skills, working well within an inter-professional team and ability to foster effective working relationships
• Ability to provide clinical supervision, education and mentoring for nursing students, medical students, and other learners, including residents/families
• Ability to develop and implement evaluation processes and identify strategies to improve clinical outcomes and manage risks
• Strong and effective verbal and written communication skills
• Ability to use computer software such as MS Office applications, email and web applications
• Ability to build and maintain effective relationships and partnerships with a diverse range of stakeholders as well as work effectively within multidisciplinary teams
• Ability to support the Toronto Public Service Values to ensure a culture that champions equity, diversity and respectful workplaces
• Ability to work shifts, evenings, weekends and holidays, as required
• Knowledge of relevant legislation and statutes, including, but not limited to, the Occupational Health and Safety Act and the Fixing Long-Term Care Act
• Good verbal and written communication skills with strong attention to detail
• Ability and willingness to provide a service that enhances the dignity and reflects the diversity of residents

Note: As a condition of employment with the Long-Term Care Homes & Services Division, selected candidates will be required to provide a satisfactory Police Reference Check (PRC) with vulnerable sector screening, tuberculosis screening and proof of immunization in accordance with the Fixing Long-Term Care Act, 2021 (O.Reg. 246/22).

The General Repair Technician III is responsible for operating the facility including, but not limited to mechanical other supporting systems; performing structured inspections, preventative and corrective maintenance, routine and on-demand services on facility mechanical equipment and other systems. The Technician III is also responsible for performing work in accordance with established processes and practices and for complying with internal and external requirements including but not limited to environmental, health and safety, fire protection.

KEY DUTIES & RESPONSIBILITIES

Troubleshooting

• Provides observations about facility, facility mechanical and electrical equipment, and systems conditions and deficiencies and provides suggestions for enhancement and repair.

Maintenance

• Performs work in accordance with established processes and practices.
• Complies with all internal and external requirements including but not limited to environmental, health and safety, fire protection.
• Performs regular facility, mechanical and other equipment and systems monitoring inspections, preventative and corrective maintenance to ensure facility uptime objectives are met, uninterrupted client operation and asset integrity of assigned facility are maintained.
• Responds to routine and on-demand service requests and performs preventative and corrective maintenance on facility mechanical equipment and other systems.
• Monitors assigned facility by conducting facility walkthroughs for mechanical, electrical, and other equipment system monitoring and inspection.
• Operates facility mechanical and other systems
• Manages work order life cycle progressing the work form dispatched through to completion and records resolution data within service maintenance management database. Ensures work completed meets quality, contract response, and all other requirements
• Assists in the implementation of preventative maintenance (PM) program. Ensures that deficiencies are identified, recorded and escalated, and that related documents are maintained.

Client Relations

• Assists in enhancing tenant and customer satisfaction and maintaining positive relations through the manner in which work is performed and services delivered.

Administration

• Participates in and assists with facility-related projects.
• Ensures the manner in which work is performed is in compliance with corporate and legislated policies, procedures, practices, and guidelines related to environmental, health and safety, fire protection, and any other applicable requirements. 
• Maintains all assigned tools and arranges for repair and replacement where required
• Submits all expenditures on a timely basis.
• Other duties as assigned

EDUCATION, JOB-RELATED YEARS OF EXPERIENCE & QUALIFICATIONS

• High school diploma plus trades training and/or certification or licensing.
• Minimum 3 years' experience providing preventive and corrective maintenance on heating ventilation and air conditions systems, or pneumatic or hydraulic systems.
• Sound knowledge of processes and practices relating to facility operations and maintenance
• Demonstrated ability to maintain, troubleshoot and repair (as per applicable qualifications) mechanical and other building systems and equipment
• Possesses a strong environmental, health, and safety mindset.
• Strong client-service orientation along with a high sense of urgency
• Knowledge and understanding of Building Automation Systems (BAS)
• Knowledge and understanding of HVAC Systems 
• Effective communication skills for the purpose of data relay, exchange, feedback, and clarification
• Mentoring skills required to support lower-level technician’s development
• Must be able and willing to work shifts, be available for on-call/standby and emergency callouts as they arise
• Must strictly adhere to Health and Safety policies including wearing required Personal Protective Equipment (PPE)
• Must be capable of obtaining appropriate security clearance
• Hold a valid driver's license

Licenses and/or Professional Accreditation (one of the following bullet points)

• Building Operator Certification or equivalent through an accredited institution required
• Provincial HVAC or apprentice license (ex: Gasfitter I & II license refrigeration license, etc.)

As a Contract Administration Specialist, you'll play a vital role in supporting both our business development and existing client contract teams. Reporting to the Director of Operations, you'll be responsible for advocating our risk management processes and financial objectives while ensuring compliance and fostering strong internal relationships.

KEY DUTIES & RESPONSIBILITIES

Contract & Proposal Management:

• Enforce policies and procedures related to contract execution and proposals.
• Maintain and manage the contracts & proposals database, ensuring accurate and timely documentation.
• Prepare internal and external reports on contracts and proposals progress.
• Ensure timely renewal and pricing adjustments as per management policies.

Administrative Support:

• Coordinate with cross-functional teams for effective data compilation.
• Handle filing, distribution, and organization of executed contracts.
• Address and resolve administration issues related to contracts and proposals.

Compliance & Reporting:

• Stay updated on legal requirements and contract terms to ensure compliance and maximize business advantages.
• Maintain awareness of reporting requirements to support the business’s goals.

Other duties as assigned.

KNOWLEDGE & SKILLS

• Communication: Excellent written and verbal English skills are essential.
• Attention to Detail: Precision and thoroughness in managing contract details.
• Technical Proficiency: Advanced skills in MS Office Suite (Teams, Word, PowerPoint, Outlook, Excel). 
• Time Management: Ability to handle multiple assignments and meet deadlines with professionalism.
• Confidentiality: Experience managing confidential information discreetly.
• College Diploma, Bachelor’s Degree in Business Administration, or Equivalent Experience. 
• Ideally 1-3 years of experience in high-volume contract and proposal administration, preferably in a fast-paced environment. Familiarity with the HVAC industry is beneficial. 
• High attention to detail – proof reading, spelling, grammar, comfortable with editing documents and multiple revisions.
• Ability to follow processes/database management entry and oversight.

Licenses and/or Professional Accreditation

• None required. 

Job Summary: As a member of the BGIS Sustainable Cleaning Solutions Team, you will be generally responsible for cleaning in a designated zone with an emphasis on quality control, health and safety & striving to exceed client expectations. 

Key Responsibilities: Functioning as a core member of the operational team and reporting to the Manager/ Supervisor as a Cleaner you may be required to perform some of the following tasks as required by the Manager/Supervisor and needs of the client:

• Clean floors by sweeping, scrubbing, or vacuuming
• Dry/wet mop (wash/scrub) and polish hard surface floors. (The washing/scrubbing of floors is done with handheld or auto scrubbers. In large open applications, automatic equipment may be used to perform these functions) 
• Strip and finish hard surface floors manually or with power equipment when required 
• Dry/wet mop (wash/scrub) and polish hard surface floors including washroom floors. (The washing/scrubbing of floors is done with handheld or walk behind buffing machines. In large open applications, automatic equipment may be used to perform these functions) 
• Transport garbage from drop points to garbage bins or compactor 
• Transport maintenance machinery, where necessary, between floors and job sites 
• Cleans and stores equipment and machinery used
• Cleans glass areas requiring ladders, scaffolding or other extension equipment to reach. 
• Cleans washroom floors including stripping and finishing 
• Cleans stairwells and elevator cabs where ladders are required 
• Loads and unloads supplies and replenishes cleaning solutions
• Follow procedures for the use of chemical cleaners and power equipment to prevent damage to floors and fixtures
• Other duties that management may assign 
• Strip, seal, finish, and polish floors
• Strip and finish hard surface floors manually or with power equipment when required 
• Steam clean or shampoo carpets 
• Notify managers concerning the need for major repairs or additions to building operating systems
• Mix water and detergents in containers to prepare cleaning solutions, according to specifications
• Strip, seal, finish, and polish floors
• Steam clean or shampoo carpets
• Remove snow and debris from sidewalks, driveways, or parking areas, using snowplows, snow blowers, or snow shovels, or spread snow melting chemicals.

Job Requirements:

• Experience in performing various cleaning, housekeeping and maintenance activities in an institutionalized environment.
• Experience in using floor maintenance machines, cleaning equipment, materials and solutions.
•  Knowledge of the Occupational Health and Safety Act and the provisions that apply to this work including WHMIS.
• Ability to lift, push and pull heavy items as well as climb ladders.
• Excellent interpersonal skills with the ability to maintain cooperative working relationships with staff, clients and the general public.
• Ability and willingness to work weekends, holidays and shifts as assigned as well as work in multiple locations.
• Ability to follow verbal and written instructions, prepare and maintain manual and electronic records.

Licenses and/or Professional Accreditation

• Must meet security clearance requirements, where applicable
• Must have a valid Class G license (may be required)

Physical demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• The employee must occasionally lift and/or move up to 25 pounds.