61 Jobs Found
Human Resources Business Partner Contract Job
Coca-Cola Canada Bottling Limited
Human Resources BramptonJob Details
About This Opportunity
In this role you will work with a great team in all aspects of human resources and labour relations. You will execute activities aligned with the business while ensuring strategies, plans and initiatives are delivered in compliance with governing regulations, internal policies and best practices. This is a critical role in leading and fostering productive labour relations and employee engagement. This position is primarily based out of the GTA, preferably at our Brampton or King Street facility and supports our Greater Northern Ontario market unit. Travel to our Barrie facility on a weekly basis will be required.
Responsibilities
• Lead labour relations priorities within the assigned region including the administration of collective agreements and labour management relationships.
• Provide advice, coaching and counseling support to local management in the area of labour relations: contract interpretation, discipline, attendance management and grievances.
• Lead investigations and fact finding on employee and labour relations issues related to harassment and disciplinary issues.
• Balance the advocacy of employees with the requirements of the business to ensure decisions are fair.
• Implement Human Resources programs for all employees salaried, union and non-union.
• Champion the performance and talent management processes in the Region including participation in talent reviews and succession planning.
• Conduct training for employees and managers as required on labour relations, attendance management, anti-harassment and discrimination.
• Ensure best practices are followed by staying current with labour and employment legislation and HR industry developments and contribute to continuous improvement by influencing HR strategies, policies and procedures.
• Act as a change agent to support critical business initiatives and support leaders in all elements of effective change management.
• Required to travel to the Barrie facility on a weekly basis and be in our facilities 2-3 days per week.
Qualifications
• University degree, college diploma or equivalent experience with a focus in Human Resources, Business Administration, or related field.
• Minimum of 3 years human resources/labour relations is required.
• Experience supporting multi-location operations with multiple collective agreements.
• Proven ability to work closely with leaders to support the resolution of employee issues in a fast-paced manufacturing and distribution environment.
• Customer focused with proven relationship-building strengths and solid experience developing workforce plans based on business goals.
• Comfort and ability to thrive in a high-change and fast-paced environment.
• Proven collaboration skills with the ability to gain consensus through personal influence.
• Demonstrated ability to promote an inclusive work environment and support workforce diversity.
• Comfort with HR data, analytics, and HRIS systems is an asset.
• Capable of communicating and supporting employees at all levels of the organization.
Human Resources Business Partner
Coca-Cola Canada Bottling Limited
BramptonHuman Resources Contract
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Survey Assistant (Term) Contract Job
Real Estate ReginaJob Details
NATURE OF WORK:
* Please note: This is full time term from April - November.
Are you passionate about contributing to the development of your community through precision and accuracy? The City of Regina is seeking a dedicated Survey Assistant to join our dynamic team. As a Survey Assistant, you'll play a crucial role in supporting our Geomatics Services department by assisting with various technical tasks related to surveying and spatial data management. This position performs technical work in the engineering field and reports directly to the Supervisor of Geomatics Services.
DUTIES AND RESPONSIBILITIES:
- Use standard surveying instruments such as GPS, transits, levels, and electronic total stations to establish horizontal and vertical control for the construction and maintenance of infrastructure projects.
- Use survey software to download, process and manage survey data.
- Write detailed field notes on instrument work performed.
- Draw simple survey plans and performs a variety of other semi-skilled drafting tasks.
- Assist in completing calculations to determine grades, curves, co-ordinates or cross-section profiles.
- Direct and manage projects when the Geomatics Tech. is absent or unavailable.
- Use common labouring tools such as pick, shovel, axe, during performance of surveying tasks.
- Follow all rules and regulations as set out in the Provincial Occupational Health and Safety Act and the City of Regina Occupational Health and Safety Manual.
- Perform related work as required.
QUALIFICATIONS:
Knowledge, Abilities and Skills:
- Knowledge of the elementary principles and practices and equipment involved in surveying.
- Knowledge of mathematics and trigonometry as applied to municipal surveys.
- Skill in the use and care of surveying equipment.
- Ability to understand and execute oral and written instructions.
- Ability to interpret engineering plans and specifications.
- Ability to work outdoors, if necessary, for extended periods of time and under unfavourable weather conditions as required by work assignments.
- Ability to establish and maintain effective working relations as set out in the section or department to which assigned.
- Knowledge of the general rules and regulations of the Provincial Occupational Health and Safety Act.
- Ability to follow all safety regulations as set out in the sections or department to which assigned.
EDUCATION AND EXPERIENCE:
- Two (2) years experience in a municipal engineering environment. Consideration will be given to applicants who possess Senior Matriculation and the prerequisites required to enter a post secondary Geometrics program and a minimum of two (2) years related surveying experience in a municipal engineering environment.
WORKING / OTHER CONDITIONS:
- Must possess a valid driver's license.
Note: Testing may be done to evaluate knowledge, skills and abilities.
Note: As per the City of Regina's Criminal Record Check Policy, the successful candidate is required to provide a satisfactory criminal record check.
Note: Successful candidates will be required to provide proof of acquired education.
Jurisdiction: CUPE Local 21
Division: City Planning & Community Development
Department: Sustainable Infrastructure
Hourly Salary: $26.59 - $29.61
Annual Salary: $55,034.00 - $51,285.00
Survey Assistant (Term)
City Of Regina
ReginaReal Estate Contract
26.59 - 29.61
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Administrator, 6 Months Contract Contract Job
Coca-Cola Canada Bottling Limited
Administrative Jobs BramptonJob Details
We are looking for a new team member who will be reporting to the Manager, Manufacturing Development. This position will be multi-focused with project work and converting our manual paperwork tracking to digital platform.
Responsibilities
- Develop digital tracking process for our training modules
- Assist MDM with data entry and tracking
- Maintain the retrieved complaint sample log and ensure proper retention of samples.
- Daily scorecard tracking
- Create tracking notifications.
- Document control for Mnfg Documents
- Assist MD Manager for action tracking (EJT Database)
- Sample shipments
- Assist with Raw Material tracking
Qualifications
- High school diploma
- Prior production/manufacturing experience preferred.
- Demonstrated attention to detail and accuracy.
- MS Office Experience including intermediate Excel skills, SAP.
- Flexibility to work weekends
- Ability to work under pressure in a fast-paced environment and prioritize multiple tasks.
- Strong communication skills, oral and written, required.
- Ability to handle responsibilities and work both independently and as a team member.
- Strong analytical skills / highly organized
Administrator, 6 Months Contract
Coca-Cola Canada Bottling Limited
BramptonAdministrative Jobs Contract
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Detailer (2 month contract) Contract Job
General Category NewmarketJob Details
Mercedes-Benz Newmarket, part of Zanchin Automotive Group, a privately-owned network of 35+ successful dealerships that welcomes talent and enthusiasm, values people and contributions, and rewards performance and accomplishment, is looking for an experienced and enthusiastic VEHICLE DETAILER to join the Team.
Join now to be part of a company that has been supporting the community for 50 years, and where careers are made and fostered with enthusiasm, integrity, and respect. Now is the time to be part of a Team that encourages progressive and entrepreneurial styles, and drives performance through winning attitudes.
Contract Lenght: 2 months
What’s in it for you…
- Competitive and generous compensation package
- Company-provided tools and equipment
- Ongoing development and training, including product and industry knowledge, from experienced leaders and experts
- Opportunity for career advancement within the group
- Employee preferred pricing for vehicles, travel, gym memberships, cell phones/plans, and so much more
About the opportunity…
As an integral part of the “we can do that” operation, this position is responsible to:
- wash the exteriro of vehicles using soap, water, cloth and brushes; dry vehicle to remove streaks and spots
- apply special-purpose cleaners to remove foreign materials
- vacuum and clean the interior of vehicles
- shampoo vehicle interior carpeting and upholstery
- clean debris and dirt from the interior of the vehicle, door frames, and instrument panels
- clean dirt and grease from the exterior of the vehicle, including mirrors and glass
- remove dirt and grease from the engine and other components/parts under the vehicle hood
- clean and polish wheel rims
About you…
Ideal candidates will have a strong background and proven experience in vehicle detailing, including:
- 1 to 3 years of previous automotive vehicle detailing experience
- Secondary School diploma, or equivalent experience
- ability to operate manual and automatic transmission vehicles
- valid Driver's License and clean Drivers Abstract
- ability to adapt to a changing environment and meet deadlines
- ability to communicate professionally (verbally and written)
- strong attention to detail, organized and strategic
- ability to maintain professionalism
- ability to work independently and with minimal supervision
- self-motivated and driven with a passion for excellence in execution
- a desire to work in a high energy, fast-paced environment
- a proven commitment to quality of work
Why choose Zanchin Automotive Group?
Your career ambitions will be achieved -- we offer career development and advancement.
You will be part a winning team -- we are a leader in the industry driven by 50 years of people-centric business modelling.
Your voice will be heard and ideas celebrated -- we have an entrepreneurial and strategic attitude, that welcomes and supports individual ideas and strategies.
You will enjoy a competitive pay plan -- we offer many employment perquisites.
You’ll be part of a culture at the fore-front of transparency, communication and engagement – we are a Team, and work together to achieve and thrive.
Detailer (2 month contract)
Zanchin Automotive Group
NewmarketGeneral Category Contract
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HR Business Partner Contract Job
Human Resources MississaugaJob Details
Reporting directly to the HR Director, the HR Business Partner at PepsiCo Beverages Canada's Head Office will assume a pivotal leadership role overseeing various national projects, alongside offering comprehensive HR Business Partner support to several client groups within the headquarters team. Located in Mississauga, ON, the ideal candidate embodies business acumen, possesses well-rounded HR expertise, and demonstrates exceptional communication and prioritization skills. This is a 12 Month Contract.
Responsibilities
- Spearhead the development and implementation of innovative HR strategies aligned with organizational goals, ensuring a proactive approach to Succession Planning, Staffing, Leadership Capability, Organizational Health, and Employee Relations within the Mississauga Head office.
- Foster a positive and inclusive workplace culture by implementing initiatives that promote diversity, equity, and inclusion, and ensuring that HR practices reflect these principles.
- Collaborate with cross-functional teams to design and deliver leadership development programs, workshops, and training sessions, fostering continuous improvement in leadership skills across all levels of the organization.
- Drive employee engagement initiatives, leveraging feedback mechanisms, surveys, and other tools to measure and improve organizational health, ensuring a motivated and high-performing workforce.
- Lead and facilitate talent review sessions, partnering with senior leaders to identify high-potential employees and create tailored development plans to support their career growth.
- Stay abreast of industry trends, legal developments, and best practices in HR, incorporating relevant insights into the organization's HR strategies and policies.
- Act as a change agent by effectively communicating HR initiatives, policies, and practices to ensure seamless implementation and alignment with business objectives.
Qualifications
- Bachelor's Degree required, preferably in Business or Human Resources
- 4-5 years of experience as an HR Business Partner/HR Generalist required.
- Demonstrated professional maturity and ability to act as a change leader and influence.
- Demonstrated ability to manage competing priorities.
- Strong analytical and problem-solving skills
- Effective communication, presentation, and written skills
- Demonstrated proficiency with systems: Excel, Power Point + experience with applicable HR Systems (HRIS, Recruitment Software, Succession Planning tools etc.)
- HR experience in a related industry, including consumer packaged goods, distribution/transportation, manufacturing, or grocery is a strong asset.
HR Business Partner
PepsiCo
MississaugaHuman Resources Contract
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Human Resources Business Partner Contract Job
Human Resources BramptonJob Details
About This Opportunity
In this role you will work with a great team in all aspects of human resources and labour relations. You will execute activities aligned with the business while ensuring strategies, plans and initiatives are delivered in compliance with governing regulations, internal policies and best practices. This is a critical role in leading and fostering productive labour relations and employee engagement. This position is primarily based out of the GTA, preferably at our Brampton or King Street facility and supports our Greater Northern Ontario market unit. Travel to our Barrie facility on a weekly basis will be required.
Responsibilities
• Lead labour relations priorities within the assigned region including the administration of collective agreements and labour management relationships.
• Provide advice, coaching and counseling support to local management in the area of labour relations: contract interpretation, discipline, attendance management and grievances.
• Lead investigations and fact finding on employee and labour relations issues related to harassment and disciplinary issues.
• Balance the advocacy of employees with the requirements of the business to ensure decisions are fair.
• Implement Human Resources programs for all employees salaried, union and non-union.
• Champion the performance and talent management processes in the Region including participation in talent reviews and succession planning.
• Conduct training for employees and managers as required on labour relations, attendance management, anti-harassment and discrimination.
• Ensure best practices are followed by staying current with labour and employment legislation and HR industry developments and contribute to continuous improvement by influencing HR strategies, policies and procedures.
• Act as a change agent to support critical business initiatives and support leaders in all elements of effective change management.
• Required to travel to the Barrie facility on a weekly basis and be in our facilities 2-3 days per week.
Qualifications
• University degree, college diploma or equivalent experience with a focus in Human Resources, Business Administration, or related field.
• Minimum of 3 years human resources/labour relations is required.
• Experience supporting multi-location operations with multiple collective agreements.
• Proven ability to work closely with leaders to support the resolution of employee issues in a fast-paced manufacturing and distribution environment.
• Customer focused with proven relationship-building strengths and solid experience developing workforce plans based on business goals.
• Comfort and ability to thrive in a high-change and fast-paced environment.
• Proven collaboration skills with the ability to gain consensus through personal influence.
• Demonstrated ability to promote an inclusive work environment and support workforce diversity.
• Comfort with HR data, analytics, and HRIS systems is an asset.
• Capable of communicating and supporting employees at all levels of the organization.
About Us: Proudly Canadian and Independently Owned, We are Coke Canada!
Coca-Cola Canada Bottling Limited is Canada’s premier bottling company. We are an independently owned business encompassing over 5,800 associates, more than 50 sales and distribution centers, and 5 production facilities nationwide. For more information about Coke Canada Bottling, please visit cokecanada.com
Human Resources Business Partner
The Coca-Cola Company
BramptonHuman Resources Contract
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Customer Service Representative Contract Job
Customer Service TorontoJob Details
We are looking for a Customer Service Representative to work within our inbound Provider Call Centre. If afternoon and evening work shifts fit better with your lifestyle than this job is for you! The ideal candidate must be able to work up to 35 hours per week in a hybrid environment and be flexible working afternoons and evenings, as well as occasional weekends and holidays.
The Provider Call Centre is the main venue for communication between providers and Express Script Canada regarding day-to-day claims adjudication queries. The Customer Service Representatives reflect Express Script Canada’s commitment to accessibility and responsiveness to providers. This position is instrumental in meeting contractual objectives and service levels.
Key Responsibilities:
-
Respond to inbound calls from a variety of Health Care Providers
-
Respond to inquiries regarding eligibility of health care benefits (Dental, Pharmacy, Medical Supplies and Equipment, Extended Health, Vision Care and Mental Health Counselling) and claim inquiries
-
Identify and assess the caller’s needs
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Provide accurate, and complete information in a prompt and professional manner
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Provide technical support where required to assist providers with electronic claims submissions
-
Collaborate with other internal teams & departments
-
Communicate effectively and efficiently
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Provide a world-class customer service experience with every interaction
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Other duties as assigned
Please note, this is a 12-month contract position with possible extension. This
role requires flexible availability and may include weekend shifts. The Call Centre hours are Monday to Friday, 6:30am to midnight and weekends and holidays, 8:00am to midnight.
Qualifications:
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Excellent verbal and written communication skills
-
Strong interpersonal skills and passionate about customer service
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Ability to work independently and within a team environment
-
Problem-solving skills
-
Flexibility in working days, evenings and holidays
-
Skilled in MS Office (Word, Excel, Outlook), along with strong keyboarding skills
-
Bilingual (English and French) is considered an as
Customer Service Representative
Express Scripts Canada
TorontoCustomer Service Contract
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Administrative Support Assistant Contract Job
Administrative Jobs LondonJob Details
As an Administrative Support Assistant, you will be responsible for providing administrative support to one or more Advisors and their teams.
IS THIS ROLE RIGHT FOR YOU
In the role you will:
- Be responsible for onboarding new client relationships through digital account opening and documentation administration
- Process client requests, account transfers, deposits, withdrawals and payments, requests for tax receipts and account reporting
- Respond to client inquiries and issues in a timely manner and escalating , as required
DO YOU HAVE THE SKILLS
We would love to work with you if you have:
- Experience in the securities industry
- Excellent verbal and written communication
- Strong organizational skills
- Ability to take initiative, work independently and meet deadlines
- Meticulous attention to detail and excellent time management skills
- Exceptional client service skills
WHAT'S IN IT FOR YOU
- At ScotiaMcLeod we help employees build their futures – where they can be themselves, and win together. With a commitment to diversity and inclusion and a performance-oriented culture that includes coaching, learning, and development – there are endless possibilities. At ScotiaMcLeod– you can make an impact. You help make the futures of our 25 million customers happen. You can find your future here.
- The opportunity to join a forward-thinking organization where you are surrounded by a collaborative team of innovative thinkers.
- An organization committed to making a difference in our communities– for you and our clients.
- An inclusive working environment that encourages creativity, curiosity and celebrates success.
- Learning and Development – free access to Scotia Academy to upskill and develop your skills
Administrative Support Assistant
Scotiabank
LondonAdministrative Jobs Contract
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Administrative Support Assistant Contract Job
Administrative Jobs TorontoJob Details
As an Administrative Support Assistant, you will be responsible for providing administrative support to one or more Advisors and their teams.
IS THIS ROLE RIGHT FOR YOU
In the role you will:
- Be responsible for onboarding new client relationships through digital account opening and documentation administration
- Process client requests, account transfers, deposits, withdrawals and payments, requests for tax receipts and account reporting
- Respond to client inquiries and issues in a timely manner and escalating , as required
DO YOU HAVE THE SKILLS
We would love to work with you if you have:
- Experience in the securities industry
- Excellent verbal and written communication
- Strong organizational skills
- Ability to take initiative, work independently and meet deadlines
- Meticulous attention to detail and excellent time management skills
- Exceptional client service skills
WHATS IN IT FOR YOU
- At ScotiaMcLeod we help employees build their futures – where they can be themselves, and win together. With a commitment to diversity and inclusion and a performance-oriented culture that includes coaching, learning, and development – there are endless possibilities. At ScotiaMcLeod– you can make an impact. You help make the futures of our 25 million customers happen. You can find your future here.
- The opportunity to join a forward-thinking organization where you are surrounded by a collaborative team of innovative thinkers.
- An organization committed to making a difference in our communities– for you and our clients.
- An inclusive working environment that encourages creativity, curiosity and celebrates success.
- Learning and Development – free access to Scotia Academy to upskill and develop your skills
Administrative Support Assistant
Scotiabank
TorontoAdministrative Jobs Contract
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Senior Customer Experience Associate Contract Job
Customer Service TorontoJob Details
Our Senior Customer Experience Associates are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial goals.
We are looking for an enthusiastic, driven individual who enjoys meaningful conversation and supporting others. As an essential member of the Canadian Banking Branch network, the focus is to provide exceptional service throughout the customer’s journey by:
- Acting as a lobby leader; ensuring customers are appropriately triaged and/or assisted
- Contributing to the Branch’s targets by identifying and fulfilling simple sales opportunities, including opening day-to-day accounts, fulfilling pre-approved credit opportunities, and processing GICs
- Nurturing rich, long-standing relationships
- Being a technology expert and sharing your knowledge by introducing clients to our mobile banking applications and assisting them to better manage their banking needs
Is this role right for you? In this role you will:
- Build strong customer relationships and deliver excellent customer service
- Uncover and solve customers’ needs
- Explain complicated concepts simply
- Demonstrate success in a target-based performance environment, as well as contribute positively to a team-oriented work environment
- Demonstrate an eagerness to learn and determination to succeed
Do you have the skills that will enable you to succeed in this role? We’d love to work with you if you:
- Have strong customer service skills
- Are willing to assist in a professional, friendly and efficient manner
- Are available to work a flexible schedule
- Have experience with conducting simple sales, proactive marketing calls and providing financial advice
- Have strong technical skills, able to promote and demonstrate the use of digital/self-service banking options
- Previous banking experience is a strong asset
What’s in it for you?
- The opportunity to join a forward-thinking organization where you are surrounded by a collaborative team of innovative thinkers
- A rewarding career path with diverse opportunities for professional development
- An organization committed to making a difference in our communities– for you and our customers
- You can expect to be recognized and rewarded for high-performance. You’ll be supported by leadership through meaningful development conversations that enable faster advancement and internal training to support your growth and development
- A competitive compensation and benefits package
Location(s): Canada : Ontario : val Caron
Senior Customer Experience Associate
Scotiabank
TorontoCustomer Service Contract
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Operations Worker II - Collections Spare Driver Contract Job
Transportation & Logistics VancouverJob Details
Main Purpose and Function
Engineering Services contributes to the overall City purpose by providing many services and public works facilities. These range from such fundamental services as water supply, sewerage, drainage, refuse removal, street access, and lighting, to regulatory functions such as traffic control, parking enforcement, transportation planning, and preservation of utility and communication corridors.
Specific Duties and Responsibilities
The Spare Driver in Collections is assigned to Automated/Semi-Automated Truck Driver work to collect curbside garbage and green bin material. Drivers are assigned to established routes/beats throughout the city and must be able to operate safely while providing excellent customer service to residents. Drivers are expected to exit the truck to tag or pick up knocked-over totes and be courteous and professional when sharing the lane with other drivers and service providers. When not assigned to curbside collection, Spare Drivers may be assigned to other Sanitation Services Branch specific work.
The Sanitation Services Branch functions 365 days/year, applicants must be willing and able to work shift work if operationally required. The Collections shift is from 7:00 am to 3:30 pm, Monday to Friday. Please note that training may be scheduled on weekends. Successful applicants’ availability must meet Branch expectations in order to continue employment with the Branch.
Functional and or physical assessment related to the bona fide position requirements may be required.
Qualifications
Education and Experience:
- Up to completion of high school and some laboring and truck driving experience.
Knowledge, Skills and Abilities:
- Previous waste collection experience is desirable. Some knowledge of collections and/or recycling.
- Knowledge of safe work procedures.
- Sound knowledge of the tools, material and equipment used in the work.
- Some knowledge of the functions of the branch concerned and the established practices in carrying out the work.
- Ability to exercise some independence of judgment and action in the routine or simple aspects of the work.
- Ability to courteously answer questions and respectfully deal with the public.
- Skill in the use of a variety of tools and equipment.
- Sufficient physical strength, stamina and coordination to perform heavy physical labour.
- Ability to lift, push and pull heavy objects.
- Ability to walk or stand continuously with frequent bending or twisting.
- Ability to work close to moving machinery and in high traffic areas
- Ability to work outside in all weather conditions, and on uneven surfaces
- Ability to use a variety of tools and equipment variety of tools and equipment.
Driver’s License and Record Checks:
- A current and valid Class 3 BC Driver’s License with Air Brakes or higher and a Satisfactory National Safety Code driving record
- Employees who do not demonstrate a satisfactory driving record will have their application reviewed in more detail
- Candidates must attach the following to be considered:
- Commercial Driving Records Abstract (N Print) for the past 5 years (no more than 14 days prior to this posting)
- Insurance and Claims History for the past 5 years (no more than 14 days prior to this posting)
As part of our recruitment process to determine the successful candidate, you will be screened and ranked based on the following:
- Job Application
- Resume
- ICBC Documents
- Interview
- Driving Assessment
Business Unit/Department: Engineering Services (1300)
Affiliation: CUPE 1004 N/Pks
Employment Type: Temporary Full Time
Position Start Date: April, 2024
Position End Date: April, 2025
Salary Information: Base Salary: $30.42 per hour. Driving rate: $33.17 per hour. Plus Productivity Bonus: $34.34 per hour. Employees receive 12% of their base salary in lieu of benefits.
Application Close: March 13, 2024
Operations Worker II - Collections Spare Driver
City Of Ottawa
VancouverTransportation & Logistics Contract
30.42 - 34.34
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UX Researcher, Scotiabank Contract Job
IT & Telecoms TorontoJob Details
***This is a 14 month contract opportunity***
The goal of the innovation hub at Scotiabank with a clear and well-supported mandate to transform the way banking
technology is delivered, by re-imagining the customer experience to deliver new digital value propositions. We have the
support and experience of one of the world’s largest banks behind us and a talented and growing team of industry
leaders driving us forward.
Do you want to help us reinvent how people bank? At Scotiabank, we are passionate about
transforming the customer experience.
We’re looking to fill our team with influencers, makers, creators and leaders who are flexible, curious, adventurous,
versatile and responsive; and who are ready to roll up their sleeves in a collaborative and productive environment to
get things done.
By joining our team you will make an impact on our customers, the banking industry, and ultimately the world.
Is this role right for you? In this role you will:
- Conduct remote and in-person usability and user research using a range of methods.
- Drive inclusiveness in principle and practice.
- Conduct usability testing to ensure that our products work for everyone.
- Participate in project kickoffs, design critiques and ideation sessions. Use these and other opportunities to share findings and insights from research, and share key feedback from users.
- Incorporate a “continuous discovery” approach to informing and guiding product design and development.
- Work with project teams to help determine research needs, identify the most appropriate methods, create protocols and plans, generate recruitment screeners, moderate sessions, analyze results, compile reports, and present findings.
- Design and execute studies that address both user behavior and attitudes, using the right methodology for the right questions.
- Generate insights that fuel ideation.
- Evaluate designs through testing, reviews, and critiques.
- Conduct research using a range of qualitative methods.
- Work cross-functionally with design, product management, data science, content strategy, engineering and marketing
- Support other researchers on the team.
- Advocate for the people who use our products.
- Contribute to the conversation around best practices around how to build the best software for customers.
Do you have the skills that will enable you to succeed in this role? We'd love to work with you if you have:
- Research experience in a product development or service design context.
- Hands-on experience gathering requirements, prioritizing, planning research, identifying and recruiting the perfect participants, gathering data, analyzing & summarizing results, and sharing findings.
- Comfort making design recommendations based on research and best practices.
- Familiarity with combining qualitative and quantitative data.
- A desire to continually experiment with and develop new methods.
- Examples of how you influenced teams or companies to become more people-centred.
- A love of asking questions, seeking answers, and working with others to solve difficult design problems.
- Hands-on experience with Adobe Analytics or Google Analytics, and using these tools to add insight to research studies.
- Spoken at conferences or written about research, UX, design, or strategy.
- Experience measuring or demonstrating the impact of research and design (ROI).
- Taught research methods in any context.
- Explored non-traditional recruitment pools for research.
- Experience using empathy labs in a UX research context.
What's in it for you?
- Diversity, Equity, Inclusion & Allyship - We strive to create an inclusive culture where every employee is empowered to reach their fullest potential, respected for who they are, and are embraced through bias-free practices and inclusive values across Scotiabank. We embrace diversity and provide opportunities for all employee to learn, grow & participate through our various Employee Resource Groups (ERGs) that span across diverse gender identities, ethnicity, race, age, ability & veterans.
- Accessibility and Workplace Accommodations - We value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. Scotiabank continues to locate, remove and prevent barriers so that we can build a diverse and inclusive environment while meeting accessibility requirements.
- Upskilling through online courses, cross-functional development opportunities, and tuition assistance.
- Community Engagement - no matter where you choose to work from; we offer opportunities for community engagement & belonging with our various programs such as hackathons, contests, cooking with friends, Humans of Digital and much more!
Working location condition: Hybrid
#LI-Hybrid
UX Researcher, Scotiabank
Scotiabank
TorontoIT & Telecoms Contract
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