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41 Jobs Found

Manager, Health, Safety and Environment Full-time Job

Coca-Cola Canada Bottling Limited.

Medical & Healthcare   L'Assomption
Job Details
  • Facility and Work Location- L'Assomption,  
  • Employee Type -  Regular Employee FT  Salaried

About This Opportunity

Reporting into the Senior Manager, QHSE, the Health, Safety & Environment (HSE) Manager is responsible for the development, organization, deployment, administration and monitoring of all Health and Safety programs within Distribution, Warehouse, Sales, and Merchandising. The role will focus strategically on prevention and applying policies to establish a culture of health and safety within Route to Market activities.

This will involve regularly visiting facilities and off site markets to assess, to observe, provide mentorship, and assess level of HSE culture. The role will ensure thorough implementation and execution of HSE related programs and processes, as well as ensure that all HSE programs comply with company and regulatory requirements within an assigned region. The role will also conduct assessments to identify potential hazards or impacts and establish controls to mitigate risks and maintain records, investigate accidents and injuries, and prepare appropriate reports.

Responsibilities

HSE Culture

  • Proactive Safety Programs: Lead and support safety initiatives at Coke Canada facilities and offsite locations.
  • Ergonomics Program: Manage training, metrics, observations, and maintenance for your region.
  • Engagement & Communication: Collaborate with Joint Health and Safety Committees, lead focus groups, and deliver regular updates to senior management.

HSE Compliance

  • Incident Management: Support investigations, reporting, and follow-up on action plans.
  • Regulatory Liaison: Act as the point of contact for government and regulatory bodies.
  • Risk & Hygiene Monitoring: Conduct risk assessments and evaluate industrial hygiene data, proposing corrective actions.

HSE Management System

  • Training & Standards: Develop and implement HSE training and ensure consistent application of standards.
  • Audits & Corrective Actions: Perform audits and support timely implementation of corrective measures.
  • Program Leadership: Lead provincial rebate programs and support system-wide HSE initiatives.

Qualifications

  • Bachelor’s degree or equivalent required; a diploma or degree in a safety-related field is preferred.
  • Minimum of 3 years of HSE experience and 3 years in a management role.
  • CRSP designation is considered an asset.
  • Experience in warehouse, distribution, and fleet environments across multiple locations is an advantage.
  • Fluency in both French and English is required.
  • Wllingness and ability to travel 30–40% across the assigned region.
  • Proven ability to act as a change agent, driving cultural transformation through collaboration and influence.
  • Strong organizational and time management skills.
  • Excellent communication and presentation abilities, with the capacity to engage all levels of the organization.
  • Customer-focused mindset with strong relationship-building skills across functions and stakeholders.

Manager, Health, Safety and Environment

Coca-Cola Canada Bottling Limited.
L'Assomption - 22.25km
  Medical & Healthcare Full-time
Facility and Work Location- L'Assomption,   Employee Type -  Regular Employee FT  Salaried About This Opportunity Reporting into the Senior Manager, QHSE, the Health, Safety &...
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Jun 12th, 2025 at 21:27

Sales Execution Associate (QC) Full-time Job

Coca-Cola Canada Bottling Limited.

Sales & Retail   L'Assomption
Job Details

Our Sales Execution Associate work in local stores helping our customers keep Coca-Cola products fully stocked and available to "Refresh the World and Provide Moments of Optimism and Happiness". Our Coca-Cola SEA is our frontline ambassador bringing happiness and refreshments to consumers in their communities. Would you like to be a Coca-Cola Bottling Ambassador? 

Responsibilities

  • Maintain and replenish products in store racks, shelves, displays, and coolers by transporting product between backroom/storage room to front-of-store with manual or powered equipment (pallet jack, hand-truck) ensuring Right Execution Daily meeting company standards for product display 
  • Building, changing and removing product displays; maintaining product signage; cleaning product space and securing damaged or defective product 
  • Manage backroom by organizing stock (product); identifying, monitoring, and reporting inventory levels; evaluating and processing damaged product; re-packing product; organizing backroom materials (i.e., pallets, product shells etc.); completing any required paperwork 
  • Follow all Company and Store policies regarding backroom, display floor, replenishment, equipment, and safety 
  • Act as an Ambassador by providing customer service to Consumers and store personnel by answering questions, locating product, and providing assistance as needed 

Qualifications

  • Must be 18 years of age and legally eligible to work 
  • Must have a personal vehicle for use during working hours 
  • A valid driver's license with a clean driving record with no major violations over the last three (3) years 
  • Must have current vehicle liability insurance 
  • Experience working in grocery, retail, warehousing, or related field, preferred
  • This role requires general physical ability with the ability to lift products (weighing up to 50 lbs or 22 kg) above shoulder height without assistance.

Sales Execution Associate (QC)

Coca-Cola Canada Bottling Limited.
L'Assomption - 22.25km
  Sales & Retail Full-time
Our Sales Execution Associate work in local stores helping our customers keep Coca-Cola products fully stocked and available to "Refresh the World and Provide Moments of Optimism a...
Learn More
May 28th, 2025 at 18:15

Operator, production Full-time Job

Saputo Diary

General Category   Saint-Léonard
Job Details

Available times:

Night 6:00 p.m. to 6:00 a.m. on the 3-2-2-3 work cycle.

 

Salary:

Hourly rate of $26.55/h with evening premium ($1.25/h) and night premium ($1.75/h) .

Please note that there are two salary increases in the first year of employment with a target rate of $29.50/hour.

 

We support and care for our employees and their families by offering:

  • Vacation upon hiring;
  • Generous and comprehensive group insurance;
  • Group pension plan with employer contribution;
  • Telemedicine and assistance program for employees and their families;
  • Share capital with employer contribution;
  • Generous allowance for parental leave;
  • Paid leave; sick leave, mobile leave and volunteer leave;
  • Possibility of contributing to group RRSPs and TFSAs
  • Training and development programs;
  • Activities organized for employees and their families;
  • Special discounts on our products;

 

Contributing in this role means:

  • Operate different production lines in the Specialties department;
  • Participate in monitoring production and help optimize its efficiency;
  • Participate in daily and non-daily washes;
  • Carry out the dismantling, washing and reassembly of equipment according to the procedures in place and within the given time, as well as an inspection of the equipment after washing;
  • Compile various documents and production reports;
  • Ensure a safe environment;
  • Ensure product quality according to HACCP and BRC standards;
  • Perform any other related tasks.

 

The qualifications sought are:

  • Hold a high school diploma or its equivalent;
  • Have relevant experience in an operator or production position;
  • Be flexible with work schedules and training offered;
  • Possess an intellectual curiosity for learning new technologies;
  • Have ease with operator interfaces and good computer knowledge;
  • Promote a health and safety culture and ensure compliance with health and safety rules at work;
  • Possess mechanical and machine troubleshooting skills;
  • Knowledge of the HACCP program (an asset);
  • Have good priority management skills, be responsible and have initiative;
  • Be a good communicator and demonstrate leadership;
  • Ease of analysis and problem solving.

Operator, production

Saputo Diary
Saint-Léonard - 49.81km
  General Category Full-time
Available times: Night 6:00 p.m. to 6:00 a.m. on the 3-2-2-3 work cycle.   Salary: Hourly rate of $26.55/h with evening premium ($1.25/h) and night premium ($1.75/h) . Please note...
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May 26th, 2025 at 11:58

Operator, production Full-time Job

Saputo Diary

General Category   Saint-Léonard
Job Details

Available times:

Night 6:00 p.m. to 6:00 a.m. on the 3-2-2-3 work cycle and variable shifts (Day, Evening, Night)

 

Salary:

Hourly rate of $26.55/h with evening premium ($1.25/h) and night premium ($1.75/h) .

Please note that there are two salary increases in the first year of employment with a target rate of $29.50/hour.

 

We support and care for our employees and their families by offering:

  • Vacation upon hiring;
  • Generous and comprehensive group insurance;
  • Group pension plan with employer contribution;
  • Telemedicine and assistance program for employees and their families;
  • Share capital with employer contribution;
  • Generous allowance for parental leave;
  • Paid leave; sick leave, mobile leave and volunteer leave;
  • Possibility of contributing to group RRSPs and TFSAs
  • Training and development programs;
  • Activities organized for employees and their families;
  • Special discounts on our products;

 

Contributing in this role means:

  • Operate different production lines in the industrial cheese department;
  • Participate in monitoring production and help optimize its efficiency;
  • Participate in daily and non-daily washes;
  • Carry out the dismantling, washing and reassembly of equipment according to the procedures in place and within the given time, as well as an inspection of the equipment after washing;
  • Compile various documents and production reports;
  • Ensure a safe environment;
  • Ensure product quality according to HACCP and BRC standards;
  • Perform any other related tasks.

 

The qualifications sought are:

  • Hold a high school diploma or its equivalent;
  • Have relevant experience in an operator or production position;
  • Be flexible with work schedules and training offered;
  • Possess an intellectual curiosity for learning new technologies;
  • Have ease with operator interfaces and good computer knowledge;
  • Promote a health and safety culture and ensure compliance with health and safety rules at work;
  • Possess mechanical and machine troubleshooting skills;
  • Knowledge of the HACCP program (an asset);
  • Have good priority management skills, be responsible and have initiative;
  • Be a good communicator and demonstrate leadership;
  • Ease of analysis and problem solving.

 

This year, Saputo is celebrating 70 years of passion and craftsmanship!

Operator, production

Saputo Diary
Saint-Léonard - 49.81km
  General Category Full-time
Available times: Night 6:00 p.m. to 6:00 a.m. on the 3-2-2-3 work cycle and variable shifts (Day, Evening, Night)   Salary: Hourly rate of $26.55/h with evening premium ($1.25/h) a...
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May 16th, 2025 at 15:17

Warehouse Attendant II Full-time Job

Saputo Diary

General Category   Boucherville
Job Details

At Saputo, we bring good to the table by making high-quality products, investing in our people, and supporting communities around the world . As a top 10 global dairy processor, we value contributions that matter and strive to foster an inclusive, growth-driven work environment. Ready to bring your best?

 

 

How you will make contributions that matter...

 

 

You are best suited for the role if you…

 

 

We support and care for our employees by providing them with…

Warehouse Attendant II

Saputo Diary
Boucherville - 47.84km
  General Category Full-time
At Saputo, we bring good to the table by making high-quality products, investing in our people, and supporting communities around the world . As a top 10 global dairy processor, we...
Learn More
May 13th, 2025 at 17:04

Dairy Scientist Full-time Job

Saputo Diary

Medical & Healthcare   Saint-Léonard
Job Details

The dairy scientist role will report to the corporate VP Cheese Applications and offers an exciting opportunity for passionate individuals to explore, innovate, and grow in the dairy technology field. 

As part of a groundbreaking project focused on R&D fundamentals, you will have the chance to work on cutting-edge research and development initiatives that are set to revolutionize the dairy industry. Your contributions will be pivotal in advancing the science and technology behind dairy production, making a significant impact on both the industry and consumers.

 

How you will make contributions that matter:

  • Develop innovative technologies for modern dairy processing to enhance production efficiency and sustainability
  • Create new concepts for manufacturing dairy products that align with health, sustainability, and taste trends
  • Design and execute proof-of-concept experiments to demonstrate feasibility
  • Identify root causes and solve technical problems in dairy production processes
  • Conduct bench-top and pilot-plant experiments to test and refine new dairy technologies and product formulations
  • Transfer technical knowledge to colleagues, operators, and stakeholders for smooth implementation
  • Supervise large-scale trials to validate new processes and products in real-world production environments
  • Collaborate with cross-functional teams to drive continuous improvement in dairy innovation
  • Stay updated on industry trends and apply the latest technologies to improve dairy products
  • Be part of a dynamic team where your ideas can shape the future of dairy technology

 

You are best suited for the role if you have the following qualifications:

  • University degree in food technology, food engineering, or related qualifications
  • 1-3 years of research and development experience, preferably in dairy
  • Ability to understand and interpret modern analytical techniques
  • Strong technical interest and knowledge in modifying and developing technical equipment, conducting trials, and experiments with pilot plants
  • Strong organizational, multitasking, analytical, and critical thinking skills
  • Excellent verbal and interpersonal skills, effective in liaising with internal and external partners
  • Exceptional time management, prioritization, and problem-solving skills
  • Highly self-motivated with a proactive approach
  • Bilingual proficiency in French and English (spoken and written) is required, as the role involves daily interaction with internal and external stakeholders across Canada
  • Must possess a valid Driver’s License

 

As part of their duties, the incumbent will have to communicate and collaborate in English, both orally and in writing with colleagues or other stakeholders in Quebec as well as in the rest of Canada or in North America.

 

We support and care for our employees and their families by providing:

  • Competitive salaries
  • Advantageous corporate agreements
  • Full range of group insurance benefits
  • Group retirement pension plan with employer contribution
  • Purchase option of company stocks
  • Group RRSP
  • Health and wellness program in the workplace
  • Assistance program for employees and their families
  • Saputo products at a discounted price

 

Salary Range: $78,170 - $102,600

*Salary offers will vary commensurate with experience, education, skills, and training.

 

We support employment equity. Saputo strives to embed diversity and inclusion in its operations and invites candidates from all horizons to join its family.

Dairy Scientist

Saputo Diary
Saint-Léonard - 49.81km
  Medical & Healthcare Full-time
  78,170  -  102,600
The dairy scientist role will report to the corporate VP Cheese Applications and offers an exciting opportunity for passionate individuals to explore, innovate, and grow in the dai...
Learn More
Apr 2nd, 2025 at 15:06

Warehouse Attendant II Full-time Job

Saputo Diary

General Category   Boucherville
Job Details

At Saputo, we bring good to the table by making high-quality products, investing in our people, and supporting communities around the world . As a top 10 global dairy processor, we value contributions that matter and strive to foster an inclusive, growth-driven work environment. Ready to bring your best?

 

 

How you will make contributions that matter...

 

 

You are best suited for the role if you…

 

 

We support and care for our employees by providing them with…

 

 

 

This year, Saputo is celebrating 70 years of passion and craftsmanship!

 

In Canada, Saputo is a leading cheese manufacturer and fluid milk and cream processor, with a portfolio of well-loved brands such as Dairyland, Armstrong, Neilson, Alexis de Portneuf, and many more. Whether your expertise lies in manufacturing, operations, supply chain management, sales, quality assurance, or in any other function, your role is integral to our success. You will make contributions that matter, all while working alongside colleagues who genuinely care about your success and who will roll up their sleeves to help.    

 

Warehouse Attendant II

Saputo Diary
Boucherville - 47.84km
  General Category Full-time
At Saputo, we bring good to the table by making high-quality products, investing in our people, and supporting communities around the world . As a top 10 global dairy processor, we...
Learn More
Mar 19th, 2025 at 17:00

Driver, truck Full-time Job

Think Green Alberta Ltd.

Transportation & Logistics   Boucherville
Job Details

Job Description

  • The candidate must maintain professionalism in customer service.
  • The candidate must load and unload goods.
  • The candidate must operate and drive straight or articulated trucks in order to transport goods and materials.
  • The candidate must oversee the condition of the vehicle and inspect the brakes, tires, lights, cold storage, and other equipment.
  • The candidate will be responsible for performing pre-trip, en route, and post-trip inspections, as well as overseeing all vehicle aspects.
  • The candidate will be responsible for receiving and relaying information to central dispatch.
  • The candidate will be responsible for recording cargo information, hours of service, distance travelled and fuel consumption.
  • The candidate must handle and transport dangerous goods.
  • The candidate will be responsible for ensuring the smooth operation of equipment.
  • The candidate must deliver goods to customers.

Job Requirements

  • The candidate should be fluent in French language.
  • The candidate must have a certificate or diploma in other trades.
  • The ideal candidate will have at least 7 months to less than 1 year of experience in a related industry.
  • The candidate must have a Class 1/1F/A Licence (semi trailer trucks) and a Driver’s License (Class 1 or A).
  • The candidate must be able to handle weight up to 45 kg (100 lbs).
  • The candidate should have effective interpersonal skills.
  • The candidate must be flexible.
  • The candidate should have good judgemental skills.
  • The candidate should be reliable.
  • The candidate must be hardworking.

Work setting

  • The candidate’s relocation costs should not be covered by the employer; if the company does not provide a relocation package, you may request an advance on your earnings to cover some of your moving expenses.

Experience and specialization

Documentation knowledge

  • The candidate must be knowledgeable about accident or incident reports, dangerous goods occurrence reports, driver logbooks, inspection reports (pre-trip, en-route, and post-trip) and trip reports.

Type of trucking and equipment

  • Trucking and equipment types include straight truck (4,600kg+ or 10,000lbs+ with 3+ axles) and tractor-trailer.

Transportation/travel experience

  • The candidate must have transportation and travel experience at international, local, national, provincial/territorial, and regional levels.
  • The candidate must have both long-haul and short-haul travel experience.

Additional information

Security and safety

  • The candidate should undergo a thorough criminal record check, driver’s licence validity check, and driving record check (abstract).

Transportation/travel information

  • The candidate must be able to drive a manual transmission vehicle.
  • The candidate must have a valid driver’s licence.

Work conditions and physical capabilities

  • The candidate should be required to handle heavy loads as part of routine work.
  • The candidate should be willing to work for long hours in sitting positions.

Own tools/equipment

  • The candidate must have steel-toed safety boots and a safety vest.

Benefits

  • Health, Financial, Long term and Other benefits will be provided to the selected candidate.
  • Under Health benefits, the selected candidate will receive Dental plan, Disability benefits, Health care plan and Vision care benefits.
  • Under Financial benefits, the candidate shall receive benefits in line with the collective agreement contract between the employer and the union representing a bargaining unit, as well as Group insurance benefits, Life insurance and Pension plan.
  • Under Long term benefits, the selected candidate will receive Long-term care insurance that covers all or part of assisted living facilities and in-home care for people 65 or older or with a chronic condition that needs constant supervision.
  • In addition to the Health, Financial and Long term benefits mentioned above, the selected candidate will receive Free parking, Employer-paid learning/training, Other benefits and Paid time off (volunteering or personal days).

How to Apply

If you wish to apply, please utilize the provided options to submit your application.

Location: 300, chemin du Tremblay, Boucherville, QC J4B 5X9

By email

[email protected]

By fax

450-641-1216

Driver, truck

Think Green Alberta Ltd.
Boucherville - 47.84km
  Transportation & Logistics Full-time
  25.18  -  26.50
Job Description The candidate must maintain professionalism in customer service. The candidate must load and unload goods. The candidate must operate and drive straight or articula...
Learn More
Mar 4th, 2025 at 12:28

Cooler Service Field Technician Full-time Job

Coca-Cola Canada Bottling Limited.

Maintenance & Repair   L'Assomption
Job Details

Coke Canada Bottling Cooler Service Field Technicians are the primary contact for maintenance, repair and mechanical service on cold drink equipment for a variety of stores throughout a designated region.

Schedule: Monday to Friday, Evening

Salary: 36.62$ per hour

This position requires the ability to speak French.

Responsibilities

  • Troubleshoot and repair equipment in the field to keep in proper operating condition
  • Maneuver equipment to perform all mechanical services on cold drink equipment including preventative maintenance
  • Ensure vehicle has appropriate levels of parts inventory by practicing Kaizen initiatives; this includes ordering new supplies, performing bi-annual inventory audits, and keeping vehicle clean and organized
  • Maintain positive customer relationships
  • Prepare equipment in accordance with company standards
  • Maintain clean and safe work area
  • Maintain positive customer relationships with effective communication

Qualifications

  • Refrigeration or HVAC trade or vocational certification preferred
  • HVAC certification preferred
  • High school diploma or GED required.
  • Minimum of one to three (1-3) years of general technical experience
  • One (1) plus years of refrigeration/HVAC experience
  • Plumbing and electro/mechanical experience.
  • Prior diagnostic troubleshooting is an asset
  • Demonstrated mechanical, technical and electrical aptitude.
  • Basic computer skills.
  • Valid driver's license and driving record free from any violations for the past 3 years
  • Ability to consistently bend, kneel, and lift up to 50 pounds

Cooler Service Field Technician

Coca-Cola Canada Bottling Limited.
L'Assomption - 22.25km
  Maintenance & Repair Full-time
  36.62
Coke Canada Bottling Cooler Service Field Technicians are the primary contact for maintenance, repair and mechanical service on cold drink equipment for a variety of stores through...
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Feb 25th, 2025 at 17:24

Registered Nurse Full-time Job

Canadian Blood Services

Medical & Healthcare   Saint-Léonard
Job Details

Position's anticipated start date: 2025-02-17 
Position's anticipated end date: 2026-01-16 

Possible schedule/FTE: Minimum hours are guaranteed at 45 hours bi-weekly

 

Canadian Blood Services is looking for a Temporary part-time Registered Nurse to join our dynamic Donor Centre team in Saint John, New Brunswick.

 

The Donor Centre team is responsible for supporting Canadian Blood Services collecting donor blood in a safe manner to enable safe products which save lives every day.

 

In this role, you will assist in the collection of blood and blood products ensuring adherence to all safety protocols and all required documentation is carried out. You will play an integral part in building and promoting a positive donor experience and encouraging donations.

Formula for success

  • Leveraging your ability to communicate effectively with donors, you will conduct registration and confidential screening to determine eligibility and build and promote a positive donor experience.   
  • Utilizing your superb people skills, you will provide donors with information, instruction, and advice on blood donation. 
  • Drawing on your knowledge and experience you will provide coaching and consultation to donor centre staff, acting as team lead for collection events as needed.
  • With your excellent interpersonal skills, you will work in a diverse team environment assisting in the collection of whole blood and/or apheresis blood components which save lives daily.
  • At mobile events within our communities, you will assist in setting up booths, tables, and other equipment to ensure donor clinics are properly set up for use.

Desired education and skills

  • Completion of accredited nursing program and current license in good standing to practice as a Registered Nurse in the province is required.
  • Two years of experience working as a nurse is considered an asset as is a certification in First Aid and CPR.
  • Previous experience as a preceptor or with coaching others is an asset.
  • Technical skills including Microsoft Word and Outlook, and the ability to learn new systems and programs. 
  • A second language is considered an asset to support a positive donor experience.

What we offer you

  • Payment in lieu of vacation.
  • Payment in lieu of holidays.
  • Premiums paid according to the collective agreement.
  • Defined benefit pension plan.
  • Employee discounts, wellness program, professional resources.

What you can expect

  • Shifts/hours will vary. You must be flexible to accommodate assigned shifts which are based on operational needs; length of shifts varies according to the event which takes place at Canadian Blood Services fixed and mobile donor centers. Shifts include days, evenings, overnights, weekends, and statutory holidays
  • Travel will be required as often as weekly for mobile events. Transportation and accommodations will be provided by Canadian Blood Services.
  • Physical requirements for the role include the ability to lift weights up to 10 kg (22 lbs.). 

Diversity and inclusion play a vital role in ensuring health equity for patients across Canada. We are committed to reflecting Canada’s population in our organization and fostering an environment where all employees can be their authentic selves, with equal opportunities to succeed and contribute.  

 

If this role resonates with you, we encourage you to apply by providing your up-to-date resume. This could be your first step towards a meaningful and inspiring career. Come to work each day knowing that you save lives. 

 

We thank all applicants for their interest. However, only those considered for an interview or those invited to participate in an assessment will be contacted. Emails are sent directly from our system, to ensure you receive them please add [email protected] and [email protected] to your safe senders list. 

Registered Nurse

Canadian Blood Services
Saint-Léonard - 49.81km
  Medical & Healthcare Full-time
  37.56
Position's anticipated start date: 2025-02-17  Position's anticipated end date: 2026-01-16  Possible schedule/FTE: Minimum hours are guaranteed at 45 hours bi-weekly   Canadian Blo...
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Jan 30th, 2025 at 16:02

Customer Solutions Agent Full-time Job

Coca-Cola Canada Bottling Limited.

Customer Service   L'Assomption
Job Details

As a Customer Solutions Agent (CSA), you are the expert in Sales and Service, in our omni-channel contact center environment, to deliver customer needs. The Customer Sales Solutions Centre (CSSC) offers exceptional world class service to customers across Canada. Our Customer Solutions Agents deepen customer relationships and are responsible for assisting existing customers to process their beverage orders, execute an equipment service request, and handle customer service inquiries, while accessing and updating multiple systems. This role is critical in supporting the Coke Canada goal of becoming the world’s best independent bottler. You will succeed if you are customer focused, have a strong ability to find the right solution, motivated to achieve sales and service targets, deeply understand our product, execute accurate processes, and can multitask.

We have a hybrid model. You will be required to work a combination of both in office and at home. (Frequency varies by location)

Responsibilities

  • Answer incoming calls for sales orders, customer support, equipment service, myCoke website support, and/or general inquiries.
  • Execute customer support and equipment service tickets, process delivery requests, modify orders, execute reroute notifications, provide new product information etc. 
  • Effective handling of customer Chat inquires for the myCoke.com ecommerce platform.
  • Participate in outbound calling projects and/or other Customer Solutions initiatives. 
  • Apply effective first call resolution practices when responding to questions/concerns.
  • Strive to meet and exceed contact centre metrics.
  • Accurately update customer information and transactions in the Salesforce database
  • Successfully offer beverage products to established customers through up-selling and cross-selling to achieve volume and profitability targets.
  • Act as a company ambassador by offering best programs and solutions to drive value. 
  • Deliver professional account management for designated Coca-Cola Customers.
  • Utilize effective communication skills to ensure expectations are successfully achieved for both internal/external stakeholders.
  • Research account call history and use applicable resources/tools to problem-solve and make appropriate decisions to meet customer’s needs.
  • Escalate customer issues within established guidelines in timely manner.
  • Understand performance targets to meet and/or exceed goals.
  • Learn and abide by Coca-Cola Canada Policies and Procedures. Remain up to date with our product lineup, updates, and process revisions to immediately apply to customer interactions 
  • Access multiple system applications simultaneously to effectively provide sales and service 
  • Actively participate in team building and engagement activities.
  • Remain on queue per schedule to ensure service levels are achieved daily
  • Attendance, schedule adherence and punctuality are essential for this role 
  • Perform other duties per business needs, as instructed by Management Team

Qualifications

  • High School Diploma or equivalent
  • 1+ years customer service and/or customer sales experience (Contact Centre experience considered a strong asset)
  • Must have excellent telephony/verbal communication skills 
  • Must have professional written communication skills
  • Proven ability to multitask and pivot based on customer needs
  • Proven ability to achieve sales, revenue, quality, and accuracy targets
  • Demonstrated ability to provide outstanding customer service
  • Ability to work independently and in a team environment
  • Open to observation and coaching 
  • Strong ability to problem-solve and provide viable solutions based on customer needs and company objectives
  • Experience working in multiple systems and applications 
  • Strong attention to detail and time management skills
  • Demonstrated ability to understand, stay up to date and apply with policies/guidelines accurately
  • Experience with Salesforce considered a strong asset
  • Proficient with Microsoft Office
  • Must have a private home office space (high speed internet connection) during at home shift(s)

Customer Solutions Agent

Coca-Cola Canada Bottling Limited.
L'Assomption - 22.25km
  Customer Service Full-time
As a Customer Solutions Agent (CSA), you are the expert in Sales and Service, in our omni-channel contact center environment, to deliver customer needs. The Customer Sales Solution...
Learn More
Jan 22nd, 2025 at 17:41

Inside Sales Representative Full-time Job

Wolseley Canada

Sales & Retail   Joliette
Job Details

Wolseley Canada is looking to hire and train an Inside Sales Representative to join our Joliette team.

 

The Inside Sales Representative is a vital member of our Inside Sales team. You have the privilege of building strong relationships with each customer and are the primary point of contact for establishing orders for delivery. You work closely with our Outside Sales team and the Warehouse team to ensure that deliveries are fulfilled and communicated correctly to everyone involved in the shipping process.

 

What are the benefits for you?

  • Normal opening hours Monday to Friday
  • Full benefits with fully Company paid premiums for the basic kit from the first day of employment
  • Professional development and training opportunities
  • Life, Disability and Wellness Insurance Program
  • Retirement savings programs, including an RRSP and a defined contribution pension plan, with an employer contribution of up to 5.25%
  • Paid vacation and sick leave, and a day off on your birthday!
  • Bonus programs that include annual performance bonuses and a profit sharing plan
  • Employee discounts on top brands of plumbing and HVAC/R products
  • Tuition reimbursement for employees
  • Employee Referral Program
  • Reimbursement of safety shoes

 

What you will do:

  • Assume responsibility for order processing, which includes quoting prices within established margins, sourcing additional products and creating purchase orders.
  • Enter quotes and orders into the system accurately and in a timely manner.
  • Ensure accuracy in pricing, inventory and order information provided to customers.
  • Establish and maintain relationships with new and existing customers via telephone or email with the goal of driving additional sales.
  • Prepare quotes and process orders on behalf of outside sales staff.
  • Work closely with outside sales representatives.
  • Respond to customer requests promptly.
  • Achieve sales goals set by management by promoting or upselling products.
  • Adhere to the Company's safety policies and regulations.

 

What you will bring:

  • Previous inside sales experience in plumbing and heating preferred
  • DEC in building mechanics or DEP in plumbing and heating (an asset)
  • General computer skills including Microsoft Office; knowledge of AS400 system an asset
  • High level of commitment to providing exceptional customer service
  • Proven initiative and ability to work independently and in a collaborative team environment
  • Strong organizational skills with respect to prioritizing and completing multiple tasks on a regular basis

 

Each submitted resume is individually reviewed by our team and kept for 24 months in case a great new opportunity that matches your skills and abilities arises.

 

Please note that this position requires the result of a satisfactory criminal record check. A criminal record under the Criminal Code and/or another federal criminal record does not automatically mean that you will not be eligible for the position.

Inside Sales Representative

Wolseley Canada
Joliette
  Sales & Retail Full-time
Wolseley Canada is looking to hire and train an Inside Sales Representative to join our Joliette team.   The Inside Sales Representative is a vital member of our Inside Sales team....
Learn More
Jan 17th, 2025 at 14:37

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