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4115 Jobs Found

Registered Nurse Full-time Job

Canadian Blood Services

Medical & Healthcare   Kingston
Job Details

Salary/Rate of pay: $35.52

Application deadline: 2024-07-23 
Application requirements:

  • Your up-to-date resume.
  • Job specific cover letter.
  • We recommend you save a copy of the job posting for reference throughout the recruitment process.

 

Together, we can make all the difference in the lives of others.

Be part of a dynamic, collaborative and caring organization committed to saving and improving lives. Thousands of patients depend on us every day for reliable access to safe blood, plasma, stem cells and organs and tissues. 

 

If you are looking for a rewarding experience with a values and mission-driven team, join Canada’s Lifeline and make a meaningful difference.

 

We acknowledge that the work of Canadian Blood Services spans many Territories and Treaty areas across the country, and we are grateful for the Traditional Knowledge Keepers and Elders who have guided us in this important work. We recognize the land and waters that have inspired our work and offer gratitude to those Indigenous peoples on whose territory we work, live and play.

About the role

Canadian Blood Services is looking for a Regular part-time Registered Nurse to join our dynamic Donor Centre team.

 

The Donor Centre team is responsible for supporting Canadian Blood Services collecting donor blood in a safe manner to enable safe products which save lives every day. In this role, you will assist in the collection of blood and blood products ensuring adherence to all safety protocols and all required documentation is carried out. You will play an integral part in building and promoting a positive donor experience and encouraging donations.

Formula for success

  • Leveraging your ability to communicate effectively with donors, you will conduct registration and confidential screening to determine eligibility and build and promote a positive donor experience.   
  • Utilizing your superb people skills, you will provide donors with information, instruction, and advice on blood donation. 
  • Drawing on your knowledge and experience you will provide coaching and consultation to donor centre staff, acting as team lead for collection events as needed.
  • With your excellent interpersonal skills, you will work in a diverse team environment assisting in the collection of whole blood and/or apheresis blood components which save lives daily.
  • At mobile events within our communities, you will assist in setting up booths, tables, and other equipment to ensure donor clinics are properly set up for use.  

Desired education and skills

  • Completion of accredited nursing program and current license in good standing to practice as a Registered Nurse in the province is required.
  • Two years of experience working as a nurse is considered an asset as is a certification in First Aid and CPR.
  • Previous experience as a preceptor or with coaching others is an asset.
  • Technical skills including Microsoft Word and Outlook, and the ability to learn new systems and programs. 
  • A second language is considered an asset to support a positive donor experience.

What we offer you

  • Payment in lieu of vacation and holidays.
  • Premiums paid according to the collective agreement.
  • Defined benefit pension plan.
  • Employee discounts, wellness program, professional resources.

What you can expect

  • Shifts/hours will vary. You must be flexible to accommodate assigned shifts which are based on operational needs; length of shifts varies according to the event which takes place at Canadian Blood Services fixed and mobile donor centers. Shifts include days, evenings, weekends, and statutory holidays.
  • Travel will be required for mobile events in our communities, and transportation will be provided by Canadian Blood Services.
  • Physical requirements for the role include the ability to lift weights up to 10 kg (22 lbs.). 


Diversity and inclusion play a vital role in ensuring health equity for patients across Canada. We are committed to reflecting Canada’s population in our organization and fostering an environment where all employees can be their authentic selves, with equal opportunities to succeed and contribute.  

Registered Nurse

Canadian Blood Services
Kingston - 432.36km
  Medical & Healthcare Full-time
  35.52
Salary/Rate of pay: $35.52 Application deadline: 2024-07-23  Application requirements: Your up-to-date resume. Job specific cover letter. We recommend you save a copy of the job po...
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Jul 12th, 2024 at 14:19

Distribution Center Administrator Full-time Job

Coca-Cola Canada Bottling Limited

Administrative Jobs   Kingston
Job Details

The Distribution Center Administrator provides support within the Distribution Center. They perform clerical duties in a Distribution Center in accordance with standard administrative office procedures.
 
This position is based out of our Kingston Office.
 
Shift: 8:00 AM to 4:00 PM. At times you may be asked to alter shifts depending on business needs.

Responsibilities

  • Responsible to enter time and validate timecards as a timekeeper for hourly employees
  • Responsible to answer incoming phone calls for the facility on a multi-line phone and greeting and responding to inquiries from employee employees, visitors, vendors and the general public;
  • Provide support for administrative work such as booking meeting rooms, organizing catering, and organizing and distributing mail. May receive and send courier packages
  • Assist with the general financial and operating analytics and activities of the organization
  • Coordination of vendor communications and payments. Working with financial department to ensure all invoices and payments are populated in system for Month Ends
  • Responsible to generate sales reports, innovation trackers, and graphs to assist and support the sales team
  • Willingness to adapt and learn new tasks based on business needs

Qualifications

  • Highschool diploma required
  • 2+ years of business administrative related experience in a fast paced environment
  • Post-Secondary Education in Business Administration or similar area would be considered an asset
  • Working knowledge of various computer programs: Word, Excel, SAP, etc
  • Effective verbal and written communication skills
  • Strong interpersonal and organizational skills
  • Capable of working cross functionally with multiple departments on projects, as part of a team
  • Experience processing invoices, reconciling statements, etc
  • Experience supporting Senior Management and Leadership team would be beneficial

Distribution Center Administrator

Coca-Cola Canada Bottling Limited
Kingston - 432.36km
  Administrative Jobs Full-time
The Distribution Center Administrator provides support within the Distribution Center. They perform clerical duties in a Distribution Center in accordance with standard administrat...
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Jun 27th, 2024 at 17:23

Registered practical nurse (R.P.N.) Full-time Job

Sienna Senior Living Inc.

Medical & Healthcare   Kingston
Job Details

Requirements:

Languages: Candidates must have knowledge of the English Language
Education: Candidates need standard educational qualifications such as College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
Experience: Candidates should have experience of 1 to less than 7 months
Area of specialization: Geriatrics
Credentials: CPR Certificate, Licensure as a Registered Psychiatric Nurse by provincial authorities, First Aid Certificate
Security and safety: Criminal record check, Tuberculosis test

Location: 471 Cataraqui Woods Drive, Kingston, ON K7P 0E6
Work setting: nursing home/home for the aged

Responsibilities:

  • The candidates should be able to administer medication and observe and document therapeutic effects
  • The candidates should be able to provide safety and health education to individuals and their families
  • The candidates should be able to provide nursing services, within defined scope of practice, to patients based on patient assessment and care planning procedures
  • The candidates should be able to monitor patients’ progress, evaluate effectiveness of nursing interventions and consult with appropriate members of healthcare team

Benefits:

  • The candidates will get dental plan, health care plan, vision care benefits, disability benefits, free parking, and other benefits as per collective agreement

How to apply:

If the position is fit for you and the basic requirements are fulfilled then you can now apply (along with your resume) through below mentioned details.

By Email:
[email protected]

Be prepared for the screening questions. Include answer the following questions while applying:

  • Are you currently legally able to work in Canada?

Registered practical nurse (R.P.N.)

Sienna Senior Living Inc.
Kingston - 432.36km
  Medical & Healthcare Full-time
  26.56
Requirements: Languages: Candidates must have knowledge of the English Language Education: Candidates need standard educational qualifications such as College, CEGEP or other non-u...
Learn More
Jun 12th, 2024 at 15:00

Security Guard Full-time Job

Securitas Canada

Security & Safety   Kingston
Job Details

Observes and reports activities and incidents at an assigned client site, providing for the security and safety of client property and personnel. Makes periodic patrols to check for irregularities and to inspect protection devices and fire control equipment. Preserves order and may act to enforce regulations and directives for the site pertaining to personnel, visitors, and premises. Controls access to client site or facility through the admittance process Patrols assigned site on foot or in vehicle; checks for unsafe conditions, hazards, unlocked doors, security violations, blocked entrances and exits, mechanical problems, and unauthorized persons. Protects evidence or scene of incident in the event of accidents, emergencies, or security investigations. Responds to incidents of fire, medical emergency, bomb threat, flooding, water discharge, elevator emergency, hazardous materials, inclement weather, and other incidents. Prepares logs and reports as required. Specific duties or tasks may vary and be documented separately. The employee might not be required to perform all functions listed. Additional duties may be assigned, and functions may be modified, according to business necessity.

Job Requirements
  • With or without reasonable accommodation, the physical and mental requirements of this job may include the following: seeing, hearing, speaking, and writing clearly. 
  • Occasional reaching with hands and arms, stooping, kneeling, crouching and crawling.
  • Frequent sitting, standing and walking, which may be required for long periods of time, and may involve climbing stairs and walking up inclines and on uneven terrain. 
  • Additional physical requirements may include, frequent lifting and/or moving up to 10 pounds and occasional lifting and/or moving up to 25 pounds. 
  • Must be able to meet and continue to meet any applicable licensing requirements for Security Guards.

Security Guard

Securitas Canada
Kingston - 432.36km
  Security & Safety Full-time
Observes and reports activities and incidents at an assigned client site, providing for the security and safety of client property and personnel. Makes periodic patrols to check fo...
Learn More
Jun 3rd, 2024 at 18:02

General labourer farm | LMIA Approved Full-time Job

Erieview Acres Inc

General Category   Kingston
Job Details

Requirements:

Languages: Candidates must have knowledge of the English Language
Asset languages: Spanish
Education: Candidates don’t need standard educational qualification such as degree, certificate or diploma
Experience: Candidates don’t need experience, training will be provided

Location: Kingsville, ON
Shifts: Day, Evening, Weekend, Early Morning, Morning
Transportation information: Own transportation, public transportation is not available, and travel expenses not paid by employer
Work setting: Rural area and various locations
Type of crops: Cucumbers, tomatoes, and vegetables

Physical Requirements:

  • The candidates should be able to work in wet/damp conditions and hot environments.
  • The candidates should be non-smoking individuals
  • The candidates should be able to thrive in a fast-paced environment and be prepared for repetitive tasks
  • The candidates should be capable of handling physically demanding work and comfortable standing for extended periods
  • The candidates should expect a large workload

Candidate Status:

    • Candidate must be a Canadian Citizen or temporary or permanent resident of Canada
    • Candidate must have legal authorization (Work Permit) to work in Canada
  • If Candidates are unable to fulfill above mentioned requirements, don’t apply for the position

Responsibilities:

  • The candidates should be able to hand harvest vegetables, plant, cultivate, and irrigate crops, and clean the work area
  • The candidates should be able to harvest crops, examine produce for quality, prepare it for the market, and report signs of insect or disease damage
  • The candidates should be able to mix and prepare soils, apply fertilizers, and water and tend to plants, lawns, and/or gardens

How to apply:

If the position is fit for you and the basic requirements are fulfilled then you can now apply directly to the employer (along with your Resume) through the below-mentioned details

By email
[email protected]

General labourer farm | LMIA Approved

Erieview Acres Inc
Kingston - 432.36km
  General Category Full-time
  16.55
Requirements: Languages: Candidates must have knowledge of the English Language Asset languages: Spanish Education: Candidates don’t need standard educational qualification such as...
Learn More
May 12th, 2024 at 10:05

Security Guard Full-time Job

Securitas Canada

Security & Safety   Kingston
Job Details

Site is located in Bath Ontario. 

Observes and reports activities and incidents at an assigned client site, providing for the security and safety of client property and personnel. Makes periodic patrols to check for irregularities and to inspect protection devices and fire control equipment. Preserves order and may act to enforce regulations and directives for the site pertaining to personnel, visitors, and premises. Controls access to client site or facility through the admittance process Patrols assigned site on foot or in vehicle; checks for unsafe conditions, hazards, unlocked doors, security violations, blocked entrances and exits, mechanical problems, and unauthorized persons. Protects evidence or scene of incident in the event of accidents, emergencies, or security investigations. Responds to incidents of fire, medical emergency, bomb threat, flooding, water discharge, elevator emergency, hazardous materials, inclement weather, and other incidents. Prepares logs and reports as required. Specific duties or tasks may vary and be documented separately. The employee might not be required to perform all functions listed. Additional duties may be assigned, and functions may be modified, according to business necessity. 

Job Requirements
  • Reliable means of transportation. 
  • Drivers licence
  • Clean drivers abstract. 
  • With or without reasonable accommodation, the physical and mental requirements of this job may include the following: seeing, hearing, speaking, and writing clearly. 
  • Occasional reaching with hands and arms, stooping, kneeling, crouching and crawling.
  • Frequent sitting, standing and walking, which may be required for long periods of time, and may involve climbing stairs and walking up inclines and on uneven terrain. 
  • Additional physical requirements may include, frequent lifting and/or moving up to 10 pounds and occasional lifting and/or moving up to 25 pounds. 
  • Must be able to meet and continue to meet any applicable licensing requirements for Security Guards.

Security Guard

Securitas Canada
Kingston - 432.36km
  Security & Safety Full-time
Site is located in Bath Ontario.  Observes and reports activities and incidents at an assigned client site, providing for the security and safety of client property and personnel....
Learn More
Apr 9th, 2024 at 08:23

Farm Worker Full-time Job

J.M. Hydroponics Ltd.

General Category   Kingston
Job Details

Requirements:

Languages: Candidates must have knowledge of the English Language

Education: Candidates don’t need standard educational qualification such as a high school, bachelor’s degree, a certificate or a diploma
Experience: Candidates don’t need experience although having experience is an asset
Weight Handling: Up to 23 kg (50 lbs)
Type of Product: Vegetables
Type of Crops: Greenhouse vegetables

Location: Kingsville, ON
Shifts: Weekend, Early Morning, Morning
Work Site Environment: At Heights, Hot
Work Location Information: Rural area

 

Physical Requirements:

  • The candidate should be able to work in a fast-paced environment
  • The candidate should be able to perform repetitive tasks
  • The candidate should be able to handle heavy loads
  • The candidate should be physically demanding
  • The candidate should be able to pay attention to detail
  • The candidate should be able to work with hand-eye coordination
  • The candidate should be a combination of standing for extended periods, bending, crouching and kneeling
  • The candidate should be able to handle large workloads

Other Requirements:

  • The candidate should be a team player
  • The candidate should be someone who can be relied on

Responsibilities:

  • The candidate should be able to take care of hand harvesting vegetables
  • The candidate should have landscape and horticulture technicians and specialists specific skills to cleaning crop
  • The candidate should have landscape and horticulture technicians and specialists specific skills to suckering
  • The candidate should have landscape and horticulture technicians and specialists specific skills to greenhouse cleaning
  • The candidate should have landscape and horticulture technicians and specialists specific skills to lowering

Benefits:

  • The employees get to work in a well-known company
  • The employees get to work in a natural environment
  • The employees get financial benefits such as competitive salary
  • The employees get long-term benefits such as life insurance

Company Overview:

J.M. Hydroponics Ltd. is a well-known name when it comes to aquaculture in Canada. The company is known to provide the best and top-quality products to its clients. The company is working at various locations and having hundreds of employees working under it.

How to apply:

If the position is fit for you and the basic requirements are fulfilled then you can now apply directly to the employer by sending an email (along with your resume and being prepared for the screening questions) through below mentioned details.

By Email:
[email protected]

Screening Questions:

  • Are you currently legally able to work in Canada?
  • Do you currently reside in proximity to the advertised location?

Farm Worker

J.M. Hydroponics Ltd.
Kingston - 432.36km
  General Category Full-time
  15
Requirements: Languages: Candidates must have knowledge of the English Language Education: Candidates don’t need standard educational qualification such as a high school, bachelor’...
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Apr 8th, 2024 at 06:50

Sales supervisor | LMIA Approved Full-time Job

Om Indian Bazaar

Sales & Retail   Kingston
Job Details

Requirements:

Languages: Candidates must have knowledge of the English Language
Education: Candidates need standard educational qualifications such as a Secondary (high) school graduation certificate
Experience: Candidates need experience of 1 year to less than 2 years

Physical Requirements:

  • The candidate should be able to work under pressure, in fast-paced environment, maintain tight deadlines and also pay attention to detail

Other Requirements:

  • The candidate should be able to work with being focused on the client and also in an organized way
  • The candidate should be reliable
  • The candidate should have accuracy and also efficient interpersonal skills

Responsibilities:

  • The candidate should be able to assign sales workers to duties, hire and train or arrange for training of staff and also supervise and co-ordinate activities of workers
  • The candidate should be able to order merchandise, authorize return of merchandise, sell merchandise and also prepare reports on sales volumes, merchandising and personnel matters
  • The candidate should be able to authorize payments by cheque, establish work schedules, organize and maintain inventory and also resolve problems that arise, such as customer complaints and supply shortages

How to apply:

If the position is fit for you and the basic requirements are fulfilled then you can now apply (along with your resume) through below mentioned details.

By Email:
[email protected]

Sales supervisor | LMIA Approved

Om Indian Bazaar
Kingston - 432.36km
  Sales & Retail Full-time
  18
Requirements: Languages: Candidates must have knowledge of the English Language Education: Candidates need standard educational qualifications such as a Secondary (high) school gra...
Learn More
Feb 18th, 2024 at 04:42

Customer service clerk Full-time Job

Canning Village Meat Market Inc

Customer Service   Kingston
Job Details

Requirements:

Languages: Candidates must have knowledge of the English Language
Education: Candidates don’t need standard educational qualification such as degree, certificate or diploma
Experience: Candidates should have experience of 1 to less than 2 years
Computer and technology knowledge: Salesforce, Internet, MS Excel, MS Windows, and MS Word

Physical Requirements:

  • The candidates should possess attention to detail and demonstrate effective hand-eye coordination
  • The candidates should be comfortable with bending, crouching, and kneeling and be capable of handling heavy loads
  • The candidates should be accustomed to a fast-paced environment and ready for physically demanding tasks
  • The candidates should be prepared for repetitive tasks and be able to stand for extended periods
  • The candidates should be able to meet tight deadlines and be comfortable with walking as part of their duties
  • The candidates should be able to work under pressure

Other Requirements:

    • The candidates should be punctual and reliable in meeting commitments
  • The candidates should be dedicated to client focus and possess efficient interpersonal skills
  • The candidates should have excellent oral and written communication skills
  • The candidates should exhibit flexibility in their approach and be highly organized
  • The candidates should be team players

Candidate Status:

  • Candidate must be a Canadian Citizen or temporary or permanent resident of Canada
  • Candidate must have legal authorization (Work Permit) to work in Canada
  • If Candidates are unable to fulfill above mentioned requirements, don’t apply for the position

Responsibilities:

    • The candidates should be able to access and process information
    • The candidates should be able to address customers’ complaints or concerns and answer inquiries
  • The candidates should be able to provide information to customers, arrange for refunds and credits, issue receipts, and receive payments
  • The candidates should be able to sell merchandise

Benefits:

  • The candidates will get dental plan, health care plan, and vision care benefits

How to apply:

If the position is fit for you and the basic requirements are fulfilled then you can now apply directly to the employer (along with your resume, Job reference number, cover letter, and highest level of education with the name of the institution where it was completed) through the below-mentioned details

By email
[email protected]

By mail
9820 Main Street, PO Box 517
Canning, NS
B0P 1H0

In person
9820 Main Street, PO Box 517
Canning, NS
B0P 1H0
Between 11:00 a.m. and 02:30 a.m

Be prepared for the screening questions. Include answering the following questions while applying:

  • Are you available for shift or on-call work?
  • Are you available for the advertised start date?
  • Are you currently a student?
  • Are you currently legally able to work in Canada?
  • Do you currently reside in proximity to the advertised location?
  • Do you have previous experience in this field of employment?

Customer service clerk

Canning Village Meat Market Inc
Kingston - 432.36km
  Customer Service Full-time
  15.25  -  15.50
Requirements: Languages: Candidates must have knowledge of the English Language Education: Candidates don’t need standard educational qualification such as degree, certificate or d...
Learn More
Jan 23rd, 2024 at 06:01

Customer Experience Associate - Buckingham, QC - 26.25 hours/wk Full-time Job

Scotiabank

Customer Service   Buckingham
Job Details

About the role

As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial goals.


Our Customer Experience Associates are people-centric and  connect with customers in a relatable way. As an essential member of the Canadian Banking Branch network, the focus is to provide exceptional service throughout the customer’s journey by:

  • Taking a proactive approach to discovering our customer’s needs and listening to understand what they are asking for
  • Processing day to day transactions
  • Nurturing rich, long-standing relationships
  • Contributing to the Branch’s targets by identifying and fulfilling simple sales opportunities
  • Being a technology expert and sharing your knowledge by introducing clients to our mobile banking applications and assisting them to better manage their banking needs


Is this role right for you?  In this role you will:

  • Build strong customer relationships and deliver excellent customer service
  • Uncover and solve customers’ needs
  • Explain complicated concepts simply
  • Demonstrate success in a target-based performance environment, as well as contribute positively to a team-oriented work environment
  • Demonstrate an eagerness to learn and determination to succeed


Do you have the skills that will enable you to succeed in this role? – We’d love to work with you if you:

  • Have proven customer service skills through work or community involvement
  • Are willing to assist in a professional, friendly and efficient manner
  • Are available to work a flexible schedule
  • Are comfortable in simple sales situations
  • Have strong technical skills and the ability to promote digital and self-service banking options to our customers


What’s in it for you?

  • The opportunity to join a forward-thinking organization surrounded by a collaborative team of innovative thinkers
  • A rewarding career path with diverse opportunities for professional development
  • Internal training to support your career growth and enhance your skills
  • An organization committed to making a difference in our communities – for you and our customers
  • You can expect to be recognized and rewarded for high-performance. You’ll be supported by leadership through meaningful development conversations that enable faster advancement and internal training to support your growth and development.
  • A competitive compensation and benefits package

Pursuant to a language needs assessment conducted by Scotiabank, the successful candidate will be required to be able to communicate in English in addition to French because they will serve an English-speaking clientele frequently.

 

Location(s):  Canada : Quebec : Buckingham 

Customer Experience Associate - Buckingham, QC - 26.25 hours/wk

Scotiabank
Buckingham - 440.82km
  Customer Service Full-time
About the role As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority i...
Learn More
Apr 2nd, 2025 at 15:31

Part-Time Merchandiser Part-time Job

Coca-Cola Canada Bottling Limited.

Sales & Retail   Brockville
Job Details

Coke Canada Bottling Merchandisers work in local grocery stores helping our clients keep Coke Canada Bottling products fully stocked and available to consumers – keeping beverage sections, end caps, racks and displays filled. Merchandisers are our frontline ambassadors, providing superior service to clients and consumers. 

For a glimpse into the exciting world of merchandising and to learn more about this opportunity, watch this short video https://vimeo.com/461498439/bc39f09af3

 

Employee Type -  Regular Employee PT  Hourly 

Shift/Hours –  Thursday, Friday and weekends (Saturday & Sunday); days

Rate of Pay - $20.00/hour + mileage

Responsibilities

  • Maintain and replenish products in store racks, shelves, displays, and coolers by transporting product between backroom/storage room to front-of-store with manual equipment (pallet jack, hand-truck).
  • Build, change or remove product displays while adhering to company standards; maintaining product signage; cleaning product space and securing damaged or defective product.
  • Repetitively lift, carry and position product (weight up to 50lbs or 22kgs) above shoulder height without assistance
  • Consistent kneeling, squatting and reaching above the head
  • Manage backroom by organizing stock (product); identifying, monitoring, and reporting inventory levels; evaluating and processing damaged product; re-packing product; organizing backroom materials (i.e., pallets, product shells etc.); completing any required paperwork
  • Follow all Coke Canada Bottling and Store policies regarding backroom, display floor, replenishment, equipment, and safety
  • Maintain an orderly and clean work area in compliance with Company safety and sanitation requirements.    
  • Maintain professional relationships with co-workers and customers.
  • Ability to push and pull manual and powered equipment (i.e. pallet jack, hand-truck etc.) containing product loads for a minimum of 100 yards without assistance
  • Ability to repetitively grasp and manipulate objects of varying size and weight requiring fine motor skills and hand-eye coordination
  • Ability to stand and walk for long periods of time

Qualifications

  • Must be 17 years of age
  • Must have access to a personal vehicle for use during working hours
  • A valid driver’s license with a clean driving record with no major violations over the last three (3) years
  • One (1) year experience working in grocery, retail, warehousing or related field preferred
  • Experience working with manual or powered pallet jacks preferred

Part-Time Merchandiser

Coca-Cola Canada Bottling Limited.
Brockville - 463.08km
  Sales & Retail Part-time
  20
Coke Canada Bottling Merchandisers work in local grocery stores helping our clients keep Coke Canada Bottling products fully stocked and available to consumers – keeping beverage s...
Learn More
Jan 7th, 2025 at 16:45

Customer Service Representative Full-time Job

BMO Canada

Customer Service   Brockville
Job Details

Application Deadline:

12/15/2024

Address:

1 Wall Street

Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and with BMO partners to deliver the desired customer experience and achieve overall business objectives.

  • Identifies customer needs and initiates referrals to BMO colleagues.
  • Supports customer requests for banking services, including handling transactions and supporting customers who walk into the branch.
  • Welcomes customers warmly and meets their banking service and transactional needs with seamless execution.
  • Offers advice and guidance on available digital and self-serve options with the goal of making it easy, simple, and fast to bank with BMO.
  • Reviews customer profiles and engages customers in a needs-based conversation to identify potential opportunities and address everyday banking plans and credit card needs.
  • Contributes to meeting branch business results and the customer experience.
  • Supports operational activities (e.g. inventory management, escalated service requests, following up on customer applications, filing, opening and closing activities).
  • Manages, loads, and reconciles cash transactions between treasury and various branch units (e.g. CRU).
  • Executes routine tasks (e.g. service requests, transactions, queries, etc.) within relevant service level agreements.
  • Acts as a key member of a collaborative and versatile branch and market team.
  • Probes to understand customer personal banking and credit card needs and integrates marketing promotions and programs into customer conversations to provide strategic advice.
  • Organizes work information to ensure accuracy and completeness.
  • Takes the initiative to find creative approaches that make each customer’s experience feel personal.
  • Looks for ways to contribute to the ongoing improvement of the overall branch customer experience.
  • Contributes to business results and the overall experience delivered in the branch.
  • May work at multiple branches based on market needs; work schedule may differ from week to week in terms of days worked, hours, and shifts.
  • Follows through on risk and compliance processes and policies to ensure we safeguard our customers’ assets, maintain their privacy, and act in their best interest.
  • Keeps current with the wider financial services marketplace, the legal and regulatory environment, and our commitment to uphold the highest ethical requirements of our industry.
  • Maintains current knowledge of personal banking products, practices, and trends and integrates into customer conversations.
  • Identifies and reports suspicious patterns of activity that are suspected to be related to money laundering.
  • Complies with legal and regulatory requirements for the jurisdiction.
  • Protects the Bank's assets in compliance with all regulatory, legal, and ethical requirements.
  • Completes standardized tasks under supervision.
  • Performs initial problem solving within given rules/limits & escalates when required.
  • Broader work or accountabilities may be assigned as needed.

    Qualifications:

  • No prior experience necessary; post-secondary degree or certification in related field of study is desirable.
  • High-level knowledge of personal, commercial and partner offers, and how each can best serve customers’ individual needs.
  • Confident and experienced in the use of social media, tablets, smart phones, online tools, and applications.
  • Highly skilled at helping people who don’t find digital applications intuitive to gain confidence in how to use them and to understand their benefits.
  • Projects a professional presence.
  • Basic knowledge of specialized sales and business banking solutions to refer to specialists.
  • Passionate commitment to helping customers.
  • A focus on delivering a personal experience to customers.
  • Resourceful self-starter with courage and confidence to approach customers.
  • Readiness to collaborate and work in different capacities as part of a team.
  • Strong interpersonal skills, including the ability to build rapport and connections with customers.
  • An aptitude for listening, solving problems, and responding flexibly and creatively to new challenges.
  • Basic knowledge learned on the job.
  • Verbal & written communication skills - Basic (in business environment).
  • Organization skills - Basic (in business environment).
  • Collaboration & team skills - Basic (in business environment).

Customer Service Representative

BMO Canada
Brockville - 463.08km
  Customer Service Full-time
Application Deadline: 12/15/2024 Address: 1 Wall Street Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance rega...
Learn More
Dec 11th, 2024 at 17:23

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