Terces Jobs is also available in your country: United States. Starting good opportunities here now!

3342 Jobs Found

Courier-2 Full-time Job

Federal Express Corporation Canada

Transportation & Logistics   Saint-Jean-sur-Richelieu
Job Details
  • Location: 1100 Rue Parent, SAINT BRUNO, QC J3V 6L8, Canada

 

To provide courteous and efficient pick-up and delivery of packages on an assigned route; to check all shipments for conformance to Federal Express Canada features of service; to provide related customer service functions.

REQUIRED KNOWLEDGE, SKILLS AND ABILITIES

High school diploma/educational equivalent

Must possess a valid driver’s license and have a good driving record

Ability to lift 70 lbs and to maneuver any package weighing up to 150 lbs with appropriate equipment

One (1) year customer oriented business experience preferred

Must achieve minimum threshold on mandatory pre-placement driver assessment training

Some knowledge of Federal Express Canada operations and Canadian Customs regulations an asset

Good interpersonal and communication skills

Good time management and organizational skills

Excellent customer service skills

Ability to multitask, handle stress and work in a highly pressured environment

Willingness to be flexible and work different schedules and holidays based on business needs

 

REQUIRED KNOWLEDGE, SKILLS AND ABILITIES

High school diploma/educational equivalent

Must possess a valid driver’s license and have a good driving record

Ability to lift 70 lbs and to maneuver any package weighing up to 150 lbs with appropriate equipment

One (1) year customer oriented business experience preferred

Must achieve minimum threshold on mandatory pre-placement driver assessment training

Some knowledge of Federal Express Canada operations and Canadian Customs regulations an asset

Good interpersonal and communication skills

Good time management and organizational skills

Excellent customer service skills

Ability to multitask, handle stress and work in a highly pressured environment

 

Willingness to be flexible and work different schedules and holidays based on business needs

Courier-2

Federal Express Corporation Canada
Saint-Jean-sur-Richelieu - 171.31km
  Transportation & Logistics Full-time
Location: 1100 Rue Parent, SAINT BRUNO, QC J3V 6L8, Canada   To provide courteous and efficient pick-up and delivery of packages on an assigned route; to check all shipments for co...
Learn More
Feb 3rd, 2025 at 14:58

Data Systems Agent Full-time Job

Federal Express Corporation Canada

IT & Telecoms   Saint-Jean-sur-Richelieu
Job Details

Accurately enter data into computerized system. Sort, split, batch and image airbills and relevant documents for customs and archival purposes. Maintain files, gather and research data to generate reports. Ensure accurate & timely collection and deposit of operational payments from customers.

REQUIRED KNOWLEDGE, SKILLS AND ABILITIES

High school diploma/educational equivalent.

Good typing skills 25 wpm.

Basic knowledge of MS Office (Excel, Word)

Knowledge of VISA, COSMOS, Genesis, Famis preferred

Good time management & organization skills

Good written and verbal communication skills

 

Note: AM FT (5AM to 1PM break in-between 9-10am)

 

REQUIRED KNOWLEDGE, SKILLS AND ABILITIES

High school diploma/educational equivalent.

Good typing skills 25 wpm.

Basic knowledge of MS Office (Excel, Word)

Knowledge of VISA, COSMOS, Genesis, Famis preferred

Good time management & organization skills

Good written and verbal communication skills

 

  • Location: 5005 Rue J.-A.- Bombardier, Saint Hubert, QC J3Z1G4, Canada

Data Systems Agent

Federal Express Corporation Canada
Saint-Jean-sur-Richelieu - 171.31km
  IT & Telecoms Full-time
Accurately enter data into computerized system. Sort, split, batch and image airbills and relevant documents for customs and archival purposes. Maintain files, gather and research...
Learn More
Jan 2nd, 2025 at 15:18

Driver, truck Full-time Job

Transport Gaston Nadeau Inc.

Transportation & Logistics   Saint-Jean-sur-Richelieu
Job Details

Overview

Languages

French

Education

  • Secondary (high) school graduation certificate
  • or equivalent experience

Experience

7 months to less than 1 year

On site

 Work must be completed at the physical location. There is no option to work remotely.

Credentials

Certificates, licences, memberships, and courses 

  • Class 1/1F/A Licence (semi trailer trucks)

Additional information

Security and safety

  • Driver's validity licence check
  • Driving record check (abstract)

Transportation/travel information

  • Drive manual transmission vehicle
  • Valid driver's licence

Work conditions and physical capabilities

  • Attention to detail

Own tools/equipment

  • Cellular phone
  • Steel-toed safety boots

Personal suitability

  • Reliability
  • Hardworking

Benefits

Financial benefits

  • As per collective agreement
  • Group insurance benefits
  • Life insurance
  • Night shift premium

 

How to apply

By email

[email protected]

By phone

 

450-889-7237 extension 225 Between 08:00 a.m. and 04:00 p.m.

Driver, truck

Transport Gaston Nadeau Inc.
Saint-Jean-sur-Richelieu - 171.31km
  Transportation & Logistics Full-time
  26.75  -  30.60
Overview Languages French Education Secondary (high) school graduation certificate or equivalent experience Experience 7 months to less than 1 year On site  Work must be completed...
Learn More
Nov 5th, 2024 at 14:45

Maintenance Foreman Full-time Job

NORTERA

Maintenance & Repair   Saint-Jean-sur-Richelieu
Job Details

WHY CHOOSE NORTERA

  • Competitive salary and annual bonus, advantageous leave policy;
  • Flexible work schedule in hybrid mode;
  • Complete range of benefits (telemedicine) and employee assistance program (PAEF);
  • Possibility of contributing to an RRSP with an employer contribution;
  • Participation in a volunteer day at the employer's expense;
  • Reimbursement for tuition and physical activity;
  • Environment promoting learning and professional development;
  • Opportunities to work on challenging projects within a growing company!

YOUR DAILY ROLE

As a Maintenance Foreman and under the authority of the Maintenance Director, the incumbent recommends and implements changes to improve the processes and productivity of the maintenance department. maintenance to ensure precise and efficient operation.

 

  • Act as a leader responsible for the health and safety of employees under his supervision and promote its application;
  • Implement a strategy allowing the judicious use of planned downtime;
  • Coordinate preventive maintenance activities with the aim of optimizing our rate of return;
  • Update preventive maintenance plans for equipment and ensure follow-up;
  • Maintain a partnership with internal experts and promote inter-factory support;
  • Orient your team towards the organization's priorities and promote continuous improvement;
  • Ensure monitoring of the preventive upkeep and maintenance program;
  • Ensure the cleanliness of the premises and maintain the 5S level;
  • Participate in the knowledge transfer, mentoring and training plan for employees under his supervision;
  • Contribute to team spirit and company values;

YOUR PROFILE

  • College diploma in a related field;
  • Five (5) years of experience in personnel supervision, preferably in a unionized environment.
  • Proven ability to implement change using continuous improvement methodologies;
  • Proficiency in Office suite software;
  • Proficiency in French and functional English

Maintenance Foreman

NORTERA
Saint-Jean-sur-Richelieu - 171.31km
  Maintenance & Repair Full-time
WHY CHOOSE NORTERA Competitive salary and annual bonus, advantageous leave policy; Flexible work schedule in hybrid mode; Complete range of benefits (telemedicine) and employee ass...
Learn More
Aug 23rd, 2024 at 13:02

Customer service clerk Full-time Job

Location Way Inc

Customer Service   Saint-Jean-sur-Richelieu
Job Details

Requirements:

Languages: Candidates must have knowledge of the English and Mandarin Language

Education: Candidates need standard educational qualifications such College/CEGEP or equivalent experience
Experience: Candidates should have experience of 1 to less than 7 months
Computer and technology knowledge: Internet, MS Excel, MS Outlook, MS Windows, MS Word, MS Access, and MS PowerPoint
Own tools/equipment: Computer
Security and safety: Criminal record check

Location: 100 Rue Richelieu suite suite 220Saint-Jean-sur-Richelieu, QC J3B 6X3
Shifts: Day
Work setting: Rural area and Private sector

Physical Requirements:

The candidates should have attention to detail in their work

  • The candidates should be able to thrive in a fast-paced environment
  • The candidates should possess hand-eye coordination skills
  • The candidates should have the physical endurance for tasks that are physically demanding
  • The candidates should be capable of efficiently handling repetitive tasks
  • The candidates should be able to work under tight deadlines
  • The candidates should be comfortable with walking as part of their duties
  • The candidates should be able to work under pressure when necessary

Other Requirements:

  • The candidates should prioritize punctuality and possess efficient interpersonal skills
  • The candidates should have excellent oral and written communication abilities
  • The candidates should exhibit flexibility in adapting to changing circumstances and be organized in their work
  • The candidates should be reliable in fulfilling their responsibilities and be a team player, fostering collaboration within the team
  • The candidates should show initiative in their responsibilities

Candidate Status:

  • Canadian citizens and permanent or temporary foreign workers of Canada are eligible for this position
  • International Candidates who don’t have a valid Canadian work permit also can apply

Responsibilities:

  • The candidates should be able to access and process information, answer inquiries, and provide information to customers
  • The candidates should be able to arrange for refunds and credits, maintain records and statistics, and perform general office duties
  • The candidates should be able to receive and log complaints, answer written and oral inquiries, and develop and organize workshops, meetings, ceremonies, and other events for publicity, fundraising, and information purposes
  • The candidates should be able to gather, research, and prepare communications material, co-ordinate special publicity events and promotions, and prepare sports, literary, performance, or other contracts

How to apply:

If the position is fit for you and the basic requirements are fulfilled then you can now apply directly to the employer (along with your Resume) through the below-mentioned details

By email
[email protected]

Customer service clerk

Location Way Inc
Saint-Jean-sur-Richelieu - 171.31km
  Customer Service Full-time
  16
Requirements: Languages: Candidates must have knowledge of the English and Mandarin Language Education: Candidates need standard educational qualifications such College/CEGEP or eq...
Learn More
Jul 25th, 2024 at 14:36

Customer satisfaction representative Full-time Job

Novapex Technologies Inc

Customer Service   Saint-Jean-sur-Richelieu
Job Details

Requirements:

Languages: Candidates must have knowledge of the Bilingual Language

Education: Candidates need standard educational qualifications such as College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years or equivalent experience
Experience: Candidates should have experience of 2 years to less than 3 years
Computer and technology knowledge: Internet, MS Excel, MS Outlook, MS Windows, MS Word
Security and safety: Basic security clearance and Criminal record check

Location: 745 Grand Bernier Nord,Saint-Jean-sur-Richelieu, QC J3B 8H7
Shifts: Day, Flexible Hours
Work setting: Urban area, Business sector, Private sector, Retail/wholesale establishment/distribution centre, Telecommunications company, University or college

Physical Requirements:

  • The candidates should be able to work under pressure in a fast-paced environment
  • The candidates should be able to work with attention to detail
  • The candidates should be able to work in tight deadlines
  • The candidates should be able to walk for extended period

Other Requirements:

  • The candidate should be punctual, client focus, organized, initiative, flexible, reliable, and judgmental
  • The candidates should have excellent oral communication, excellent written communication, efficient interpersonal skills, and be able to work as a team player

Candidate Status:

  • Candidate must be a Canadian Citizen or temporary or permanent resident of Canada
  • Candidate must have legal authorized (Work Permit) to work in Canada
  • If Candidates are unable to fulfill above mentioned requirements, don’t apply for the position

Responsibilities:

  • The candidates should be able to access and process information, address customers’ complaints or concerns, answer inquiries and provide information to customers
  • The candidates should be able to explain the type and cost of services offered, maintain records and statistics
  • The candidates should be able to perform general office duties, sell merchandise, answer written and oral inquiries
  • The candidates should be able to prepare and/or deliver educational, publicity and information programs, materials and sessions
  • The candidates should be able to co-ordinate special publicity events and promotions
  • The candidates should be able to prepare or oversee preparation of reports, briefs, bibliographies, speeches, presentations, Website content and press releases
  • The candidates should be able to assist in the preparation of brochures, reports, newsletters and other material

Benefits:

  • The candidates will get dental plan, health care plan, vision care benefits, paramedical services coverage, disability benefits
  • The candidates will get group insurance benefits, life insurance benefits, long-term care insurance, and free parking
  • The candidates will get team building opportunities and learning/training paid by employer

How to apply:

If the position is fit for you and the basic requirements are fulfilled then you can now apply directly to the employer (along with your resume, cover letter, and highest level of education and name of institution where it was completed) through below mentioned details.

By email
[email protected]

Be prepared for the screening questions. Include answering the following questions while applying:

  • Are you currently legally able to work in Canada?
  • Do you currently reside in proximity to the advertised location?
  • Do you have previous experience in this field of employment?
  • What is the highest level of study you have completed?

Customer satisfaction representative

Novapex Technologies Inc
Saint-Jean-sur-Richelieu - 171.31km
  Customer Service Full-time
  65,000  -  80,000
Requirements: Languages: Candidates must have knowledge of the Bilingual Language Education: Candidates need standard educational qualifications such as College, CEGEP or other non...
Learn More
Jun 4th, 2024 at 10:34

Waiter/waitress | LMIA Approved Full-time Job

TACOS DON RIGO

Transportation & Logistics   Saint-Jean-sur-Richelieu
Job Details

Requirements:

Languages

Bilingual

Education

  • No degree, certificate or diploma

Experience

Will train

 

Who can apply to this job?

The employer accepts applications from:

  • Canadian citizens and permanent or temporary residents of Canada.
  • Other candidates with or without a valid Canadian work permit.

How to apply:

If the position is fit for you and the basic requirements are fulfilled then you can now apply directly to the employer (along with your Resume) through the below-mentioned details

By email

[email protected]

Waiter/waitress | LMIA Approved

TACOS DON RIGO
Saint-Jean-sur-Richelieu - 171.31km
  Transportation & Logistics Full-time
Requirements: Languages Bilingual Education No degree, certificate or diploma Experience Will train   Who can apply to this job? The employer accepts applications from: Canadian ci...
Learn More
May 8th, 2024 at 13:32

General Manager - Kingston Full-time Job

Coca-Cola Canada Bottling Limited.

Management   Kingston
Job Details

Reporting to the Vice President, Central Operating Unit, the General Manager, Kingston will be responsible for leading and managing the Kingston Market Unit and achieving strategic goals and financial objectives, in alignment with Coke Canada’s three-year growth strategy (Route 26) including targets for revenue, GP, EBITDA, employee engagement and corporate social responsibility.  
 
The General Manager, Kingston assumes the expanded leadership for the culture, engagement, and community initiatives for the entire facility to support our local bottler initiative. Based out of the Kingston facility, local travel is required approximately 40% of the time for trade visits throughout the Market Unit at customer locations.   

Responsibilities

  • Builds and delivers Kingston Market Unit strategies and manages a clear set of measurable objectives aligned with Coke Canada’s three-year growth strategy (Route 26)
  •  Fosters an inclusive team and culture that delivers results through a growth and entrepreneurial mindset – “acts like an owner”
  • Manages a team of 5 direct reports and oversees the hiring, development planning, engagement, performance management and terminations within the Market Unit
  • Develops high performing and diverse teams, supports development programs & succession plans, and connects talent across all levels of the organization 
  • Delivers results through full responsibility of the P&L for the Market Unit, collaborating with channel teams and lean center support functions as necessary to stay on plan  
  • Oversees and ensures implementation of consistent processes that enable organizational effectiveness to drive productivity
  • Enables the execution of Coke Canada’s commercial strategy by identifying marketplace opportunities, barriers, and threats, and leveraging cross-category insights to drive growth and defend share
  • Responsible for Market Unit forecasting accuracy 
  • Responsible for facility compliance standards and creates a safe environment for all employees
  • Builds strong relationships with key customers, suppliers and community partners that result in win-win solutions
  • Supports & communicates the company’s commitments to diversity and inclusion, sustainability and making a positive difference in our communities

Qualifications

Education & Experience
•    Bachelor’s degree (or equivalent) in Business, Supply Chain Management or another related field
•    Minimum 5-7 years of progressive leadership experience managing in both unionized and non-unionized environments
•    Proven track record of large P&L management and advanced financial acumen
•    Evidence of developing and implementing industry-leading best practices
•    Demonstrated ability to facilitate cultural or transformational change, leading multiple activities or projects simultaneously
Skills
•    Big picture thinker who can craft a strategy and translate the vision into clear and realistic actions and accountabilities
•    Superior ability to influence, lead, engage and build consensus across various levels of leaders and individual contributors on the team
•    Deep caring for people, strong interpersonal skills, and an ability to inspire and mobilize a highly diverse team
•    Superior ability to effectively communicate to audiences and at all levels of the organization 
•    Strong business acumen & financial management experience - with a full understanding of P&L, budgets and operating costs
•    Customer focused with proven relationship building strengths 

General Manager - Kingston

Coca-Cola Canada Bottling Limited.
Kingston - 172.72km
  Management Full-time
Reporting to the Vice President, Central Operating Unit, the General Manager, Kingston will be responsible for leading and managing the Kingston Market Unit and achieving strategic...
Learn More
Apr 7th, 2025 at 16:03

General Manager - Kingston Full-time Job

Coca-Cola Canada Bottling Limited.

Management   Kingston
Job Details

Reporting to the Vice President, Central Operating Unit, the General Manager, Kingston will be responsible for leading and managing the Kingston Market Unit and achieving strategic goals and financial objectives, in alignment with Coke Canada’s three-year growth strategy (Route 26) including targets for revenue, GP, EBITDA, employee engagement and corporate social responsibility.  
 
The General Manager, Kingston assumes the expanded leadership for the culture, engagement, and community initiatives for the entire facility to support our local bottler initiative. Based out of the Kingston facility, local travel is required approximately 40% of the time for trade visits throughout the Market Unit at customer locations.   

Responsibilities

  • Builds and delivers Kingston Market Unit strategies and manages a clear set of measurable objectives aligned with Coke Canada’s three-year growth strategy (Route 26)
  •  Fosters an inclusive team and culture that delivers results through a growth and entrepreneurial mindset – “acts like an owner”
  • Manages a team of 5 direct reports and oversees the hiring, development planning, engagement, performance management and terminations within the Market Unit
  • Develops high performing and diverse teams, supports development programs & succession plans, and connects talent across all levels of the organization 
  • Delivers results through full responsibility of the P&L for the Market Unit, collaborating with channel teams and lean center support functions as necessary to stay on plan  
  • Oversees and ensures implementation of consistent processes that enable organizational effectiveness to drive productivity
  • Enables the execution of Coke Canada’s commercial strategy by identifying marketplace opportunities, barriers, and threats, and leveraging cross-category insights to drive growth and defend share
  • Responsible for Market Unit forecasting accuracy 
  • Responsible for facility compliance standards and creates a safe environment for all employees
  • Builds strong relationships with key customers, suppliers and community partners that result in win-win solutions
  • Supports & communicates the company’s commitments to diversity and inclusion, sustainability and making a positive difference in our communities

Qualifications

Education & Experience
•    Bachelor’s degree (or equivalent) in Business, Supply Chain Management or another related field
•    Minimum 5-7 years of progressive leadership experience managing in both unionized and non-unionized environments
•    Proven track record of large P&L management and advanced financial acumen
•    Evidence of developing and implementing industry-leading best practices
•    Demonstrated ability to facilitate cultural or transformational change, leading multiple activities or projects simultaneously
Skills
•    Big picture thinker who can craft a strategy and translate the vision into clear and realistic actions and accountabilities
•    Superior ability to influence, lead, engage and build consensus across various levels of leaders and individual contributors on the team
•    Deep caring for people, strong interpersonal skills, and an ability to inspire and mobilize a highly diverse team
•    Superior ability to effectively communicate to audiences and at all levels of the organization 
•    Strong business acumen & financial management experience - with a full understanding of P&L, budgets and operating costs
•    Customer focused with proven relationship building strengths 

General Manager - Kingston

Coca-Cola Canada Bottling Limited.
Kingston - 172.72km
  Management Full-time
Reporting to the Vice President, Central Operating Unit, the General Manager, Kingston will be responsible for leading and managing the Kingston Market Unit and achieving strategic...
Learn More
Mar 10th, 2025 at 15:47

Warehouse Worker Full-time Job

UPS

General Category   Kingston
Job Details

Job Type: Part-Time - Permanent

Work Location: 1121 John Counter Blvd. Kingston, on

Workdays: Monday to Friday

Shift Start: 5:00 PM Shift averages 3-5 hours a day. Start times/finish times may vary with operational need.  Flexibility required

Pay rate: $17.30/hr.

** APPLICANTS MUST BE ABLE TO WORK UP TO 25 HOURS PER WEEK**

Responsibilities and Duties:

  • Load and unload packages into package delivery vehicles and trailers
  • Learn and properly execute company-established package handling methods
  • Sort and stock packages based on postal codes

Qualifications / Requirements:

  • Ability to lift up to 70 lbs. (32kg) without assistance
  • Full availability to work Monday to Friday (all five days of the week)
  • Must be able to work 25 hours per week legally
  • Ability to read and memorize postal codes
  • Comfortable working in a fast-paced and physically demanding environment
  • Comfortable working inside truck trailers and package delivery vehicles
  • No prior experience required

Compensation and Benefits:

  • Pay rate of $17.30/hr.
  • Automatic pay rate progression as per the existing Union Collective Agreement to $28.71/hr. after 48 months of service
  • Tuition reimbursement of up to $2,000 per semester
  • Extended health and dental benefits after one year of service
  • 2 weeks of paid vacation after one year of service
  • Immediate access to UPS ‘Employee Discounts’
  • Paid training
  • Opportunity for advancement within a Fortune 50 Company
  • Free onsite parking
  • Pension Plan
  • Personal Paid Days off
  • Employee Referral Bonus Program (conditions applied)

Expenses/Working Conditions:

  • Monthly union dues (approximately $52/month)
  • A union initiation fee of $50 (will be deducted after completing 90 working days with UPS)
  • Exposed to changing temperatures while working in a warehouse environment

Warehouse Worker

UPS
Kingston - 172.72km
  General Category Full-time
Job Type: Part-Time - Permanent Work Location: 1121 John Counter Blvd. Kingston, on Workdays: Monday to Friday Shift Start: 5:00 PM Shift averages 3-5 hours a day. Start times/fini...
Learn More
Feb 18th, 2025 at 17:03

Pacakge Car driver Full-time Job

UPS

Transportation & Logistics   Kingston
Job Details

UPS Package Drivers deliver and pick up packages from residential and/or commercial properties. This role involves driving, continual lifting, lowering, and carrying packages in a physical, fast-paced environment. Drivers practice safe transportation methods while traveling to and from destinations, ensuring the best customer service through efficiency and dedication.

Job Type: Full-Time

Workdays: Monday- Friday

Work Location:  1121 John Counter Blvd

Kingston, On K7K 6C7

Shift Start: 900 - 5:15 PM (Flexibility with Start and Finish time required)

KEY RESPONSIBILITIES AND DUTIES:

  • Deliver and pick up UPS packages efficiently and effectively.
  • Learn and properly execute UPS safe and defensive driving methods.
  • Assist with loading and unloading trucks as required.
  • Record, track, and maintain information about delivered packages.
  • Comply with UPS appearance guidelines by wearing the company-provided vest and uniform.

REQUIREMENTS:

  • Ability to lift up to 70 lbs. (32kg) unassisted. Typical package weight ranges from 25-35 lbs.
  • Ability to work in a fast-paced environment
  • Proficiency in navigating and finding locations using maps, GPS devices, and map books
  • Available to work Tuesday through Saturday/ and some Mondays
  • Possession of a valid Ontario G driver’s license
  • Clean Driver's Abstract confirming: A) No at-fault accidents within the last 3 years & no more than 2 violations for the previous 3 years period. B) No traffic violations within the last 12 months and 5 Demerit Points for the previous 3 years
  • Strong customer service skills  


COMPENSATION:

  • HOURLY WAGE: $17.30
  • Union Collective Agreement -$35.78 per hour after seniority plus 48 months of service.
  • Overtime
  • Weekly Pay
  • 2 weeks of paid vacation after one year of service
  • Vision, health and dental benefits after one year of service
  • Immediate access to UPS ‘Employee Discounts’ upon hiring
  • Paid training
  • Free Onsite Parking

Pacakge Car driver

UPS
Kingston - 172.72km
  Transportation & Logistics Full-time
  17.30
UPS Package Drivers deliver and pick up packages from residential and/or commercial properties. This role involves driving, continual lifting, lowering, and carrying packages in a...
Learn More
Jan 20th, 2025 at 15:14

Customer Service Representative Full-time Job

BMO Canada

Customer Service   Kingston
Job Details

Application Deadline:

01/05/2025

Address:

945 Gardiners Rd

 

Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and with BMO partners to deliver the desired customer experience and achieve overall business objectives.

  • Identifies customer needs and initiates referrals to BMO colleagues.
  • Supports customer requests for banking services, including handling transactions and supporting customers who walk into the branch.
  • Welcomes customers warmly and meets their banking service and transactional needs with seamless execution.
  • Offers advice and guidance on available digital and self-serve options with the goal of making it easy, simple, and fast to bank with BMO.
  • Reviews customer profiles and engages customers in a needs-based conversation to identify potential opportunities and address everyday banking plans and credit card needs.
  • Contributes to meeting branch business results and the customer experience.
  • Supports operational activities (e.g. inventory management, escalated service requests, following up on customer applications, filing, opening and closing activities).
  • Manages, loads, and reconciles cash transactions between treasury and various branch units (e.g. CRU).
  • Executes routine tasks (e.g. service requests, transactions, queries, etc.) within relevant service level agreements.
  • Acts as a key member of a collaborative and versatile branch and market team.
  • Probes to understand customer personal banking and credit card needs and integrates marketing promotions and programs into customer conversations to provide strategic advice.
  • Organizes work information to ensure accuracy and completeness.
  • Takes the initiative to find creative approaches that make each customer’s experience feel personal.
  • Looks for ways to contribute to the ongoing improvement of the overall branch customer experience.
  • Contributes to business results and the overall experience delivered in the branch.
  • May work at multiple branches based on market needs; work schedule may differ from week to week in terms of days worked, hours, and shifts.
  • Follows through on risk and compliance processes and policies to ensure we safeguard our customers’ assets, maintain their privacy, and act in their best interest.
  • Keeps current with the wider financial services marketplace, the legal and regulatory environment, and our commitment to uphold the highest ethical requirements of our industry.
  • Maintains current knowledge of personal banking products, practices, and trends and integrates into customer conversations.
  • Identifies and reports suspicious patterns of activity that are suspected to be related to money laundering.
  • Complies with legal and regulatory requirements for the jurisdiction.
  • Protects the Bank's assets in compliance with all regulatory, legal, and ethical requirements.
  • Completes standardized tasks under supervision.
  • Performs initial problem solving within given rules/limits & escalates when required.
  • Broader work or accountabilities may be assigned as needed.

    Qualifications:

  • No prior experience necessary; post-secondary degree or certification in related field of study is desirable.
  • High-level knowledge of personal, commercial and partner offers, and how each can best serve customers’ individual needs.
  • Confident and experienced in the use of social media, tablets, smart phones, online tools, and applications.
  • Highly skilled at helping people who don’t find digital applications intuitive to gain confidence in how to use them and to understand their benefits.
  • Projects a professional presence.
  • Basic knowledge of specialized sales and business banking solutions to refer to specialists.
  • Passionate commitment to helping customers.
  • A focus on delivering a personal experience to customers.
  • Resourceful self-starter with courage and confidence to approach customers.
  • Readiness to collaborate and work in different capacities as part of a team.
  • Strong interpersonal skills, including the ability to build rapport and connections with customers.
  • An aptitude for listening, solving problems, and responding flexibly and creatively to new challenges.
  • Basic knowledge learned on the job.
  • Verbal & written communication skills - Basic (in business environment).
  • Organization skills - Basic (in business environment).
  • Collaboration & team skills - Basic (in business environment).

 

Salary:

$33,850.00 - $43,500.00

Customer Service Representative

BMO Canada
Kingston - 172.72km
  Customer Service Full-time
  33,850  -  43,500
Application Deadline: 01/05/2025 Address: 945 Gardiners Rd   Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance...
Learn More
Dec 18th, 2024 at 15:33

Looking for a job?

Upload your Resume and easily apply to jobs from any device!
Add Your Resume