All jobs within 300 km around Owen Sound

Reporting to the Manager of Facilities, this position is an integral member of the leadership team and is responsible for delivering year-round park operations services to the community, including grass maintenance, snow removal, garbage management, public washroom maintenance services, event support, playground maintenance, and general park facility maintenance.
The Supervisor also ensures the efficient maintenance, operation, and safety of all City park operations staff through service excellence. This includes the implementation of maintenance systems, schedules and the monitoring of service level standards to ensure accountability and transparency for the community, across these operating teams.

Position Requirements

• College Diploma in Recreation and Leisure, Sports Management, or a related field
• Three (3) years of related experience
• An acceptable combination of equivalent education and experience will be considered
• Valid Class G driver’s licence with an abstract acceptable to City guidelines
• Valid First Aid and CPR certification

Demonstrated Skills and Abilities

• Experienced in supervising, managing and training staff in a unionized environment
• Knowledgeable in aspects of park operations services including standard municipal services, service levels, annual maintenance schedules, educational programs, and modernized service delivery opportunities in the context of climate change and evolving community expectations
• Familiar with providing input for the planning and preparation of the annual operating budget for park operations services and provide recommendations for maintenance projects, while ensuring procurement policy compliance for all expenditures
• Experience in researching, writing, and implementing standard operating procedures, and other requirements of a modernized administrative decision-making framework
• Ability to interpret and apply various legislation and regulations including but not limited to: Occupational Health & Safety and Ministry of Labour Regulations
• Excellent communication and interpersonal skills with a focus in public relations

How to Apply

Candidates are invited to submit a resume in confidence to [email protected] with the subject line: 2024-16 – Supervisor, Park Operations by May 21, 2024. We appreciate the interest of all applicants, however, only candidates being invited for an interview will be contacted.

As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial goals.

Our Customer Experience Associates are people-centric and  connect with customers in a relatable way. As an essential member of the Canadian Banking Branch network, the focus is to provide exceptional service throughout the customer’s journey by:

• Taking a proactive approach to discovering our customer’s needs and listening to understand what they are asking for
• Processing day to day transactions
• Nurturing rich, long-standing relationships
• Contributing to the Branch’s targets by identifying and fulfilling simple sales opportunities
• Being a technology expert and sharing your knowledge by introducing clients to our mobile banking applications and assisting them to better manage their banking needs

Is this role right for you?  In this role you will:

• Build strong customer relationships and deliver excellent customer service
• Uncover and solve customers’ needs
• Explain complicated concepts simply
• Demonstrate success in a target-based performance environment, as well as contribute positively to a team-oriented work environment
• Demonstrate an eagerness to learn and determination to succeed

Do you have the skills that will enable you to succeed in this role? – We’d love to work with you if you:

• Have proven customer service skills through work or community involvement
• Are willing to assist in a professional, friendly and efficient manner
• Are available to work a flexible schedule
• Are comfortable in simple sales situations
• Have strong technical skills and the ability to promote digital and self-service banking options to our customers

What’s in it for you?

• The opportunity to join a forward-thinking organization surrounded by a collaborative team of innovative thinkers
• A rewarding career path with diverse opportunities for professional development
• Internal training to support your career growth and enhance your skills
• An organization committed to making a difference in our communities – for you and our customers
• You can expect to be recognized and rewarded for high-performance. You’ll be supported by leadership through meaningful development conversations that enable faster advancement and internal training to support your growth and development.
• A competitive compensation and benefits package

Requirements:

Languages: English

Education: Registered Apprenticeship certificate or equivalent experience

Experience: Experience an asset

About The Position

This is a full-time support staff Bargaining Unit position reporting to the Manager, Employment Services working 35 hours per week at an hourly rate of $38.01.

Under the direction of the Program Manager, in compliance with the funded program guidelines and College policies, and guided by performance targets, the incumbent assists job seekers who are multi- barriered, unemployed and underemployed to explore, access and retain employment and where determined necessary, initiates, develops, and secures direct employment opportunities, meaningful work experience & training placements for unemployed clients.

You would be responsible for facilitating information sessions/workshops and general health and safety orientation to clients, in addition to being responsible for conducting and participating in employer research, job fairs and other related employer focused events to identify target markets and outreach opportunities. These activities may take place on or off site.

There is travel throughout Sarnia Lambton on a daily basis for this position. The position is located at the Petrolia Lambton College Community Employment Services site. This position requires weekly evening hours.

Specific Accountabilities

• Using a client centred and collaborative approach with the client the incumbent develops a tailored Employment Action Plan which is monitored, and outcomes managed.
• Interviews, assesses, and guides the client to explore their career, employment and training goals. Works with the client to identify activities, incentives and supports that are most suited to the individual in achieving their desired outcomes.
• Maintain up-to-date client records and files in accordance with funded program Guidelines and departmental procedures.
• Advocates on client’s behalf to gain access to relevant community resources and ensures continued support for access to services.
• Develops, and secures direct employment opportunities, meaningful work experience and training for clients. The incumbent develops employer leads and connections to support all service delivery components of Lambton College Community Employment Services.
• Creates individualized training agreements including determination of the appropriate length of placement, level of financial incentives, monitoring schedule and required assessments/training. Modify training plans and discuss resources to support the training process, as needed.
• Network using targeted marketing/outreach strategies to create and maintain effective relationships with the employer and community partners.
• Prepares and facilitates information sessions/presentations for employers and associations and community organizations as needed.
  
  

Qualifications

• Minimum 3 year degree/diploma in one of the following areas: Human Resources Professional / Business Administration/ Career Development
• Minimum of three years of experience as a consultant working with multi-barriered clients requiring career planning or job search assistance and related placement and employment/career advising experience
• Strong computer skills in MS Office programs including outlook and excel
• Experience with CaMS and Clockwork would be an asset
  
  

Lambton College is committed to an inclusive, barrier-free selection process. If contacted regarding this competition, please advise the interview coordinator of accommodation measures you may require during our selection process. Information received relating to accommodation needs of applicants will be addressed confidentially.

We thank all applicants for their interest and wish to advise that only those candidates selected for an interview will be contacted.

Lambton College is an equal opportunity employer seeking to live its values in all we do. We are committed to taking proactive steps to provide and create opportunities for historically marginalized groups. We seek applicants who will strengthen our commitment to diversity, equality, and inclusion. We strongly encourage the following qualified candidates: women, Indigenous peoples, racialized people, persons with disabilities, and those who identify as 2SLGBTQ+ to consider working with and for Lambton College.

We recognize that structural barriers shape experiences and job qualifications, and therefore we seek to use employment equity to differentiate between candidates who meet the required qualifications; and encourage people to apply even if they feel that the position would be a stretch.

Employee Perks

Lambton College provides a wide range of exciting opportunities for both unionized and non-unionized positions with competitive total compensation packages, wages and benefits.

Investing In Our People

Lambton College is committed to the personal and professional growth of all our employees. Employees of Lambton College are incredibly valued and part of a transformative adventure. They enjoy an engaging and vibrant culture where they are encouraged to realize their full potential via development opportunities and accessible, supportive employee wellness initiatives.

Investing in our People

Lifetime Retirement Pension - Defined Benefit Pension Plan

Our employee benefit package includes a defined benefit pension to help you create a secure future. The CAAT Pension Plan provides you with a predictable lifetime retirement income, survivor benefits, early retirement options, and more without the stress of making investment decisions. CAAT makes it easy for you to build stable, secure retirement income while you work.       

About The Position

This is a temporary part-time position replacing a bargaining unit employee. This position will start asap and end March 25, 2025. Working 24 hours per week, earning $24.02 per hour and reporting to the Manager, Occupational Health & Safety and Emergency Planning.

This Person Will Help In Maintaining The Health And Safety Culture At Lambton College By Providing Assistance And Guidance In The Following Areas

• Health and Safety Compliance
• Policy and Procedure Development
• Security and Parking Operations
• Emergency Management
• Environmental Management
  
  

Specific Accountabilities

• Work jointly with the Occupational Health & Safety Consultant as well as the Manager Occupational Health & Safety Emergency Planning on the implementation of new campaigns/projects
• Assist with programming for Safety, Parking, and Security policies and procedures
• Assist with Scheduling and following up with JOHSC inspections
• Assist with training analysis and programming for employees
• Assist with occupational health and safety JIRA work orders
• SDS inventory support
• General office duties e.g.: customer support, parking inquiries, and filing
• Other tasks as assigned
  
  

Qualifications

• Minimum of a two-year post-secondary diploma in either Workplace Safety & Prevention or Office Administration
• Minimum of 2 years practical work experience with word processing and database management
• Minimum of 1 year of customer service experience
• Previous experience on a Joint Occupational Health & Safety Committee is an asset
• Excellent organizational and time management skills including the ability to handle multiple assignments, set priorities and meet deadlines
• Excellent interpersonal, oral and written communication skills
• Knowledge of Jira an asset
• Self-starter with strong problem-solving skills
• Knowledge and familiarity with Microsoft Windows and Microsoft Office
• Familiarity with MyLambton would be an asset
  
  

Lambton College is committed to an inclusive, barrier-free selection process. If contacted regarding this competition, please advise the interview coordinator of accommodation measures you may require during our selection process. Information received relating to accommodation needs of applicants will be addressed confidentially.

We thank all applicants for their interest and wish to advise that only those candidates selected for an interview will be contacted.

Lambton College is an equal opportunity employer seeking to live its values in all we do. We are committed to taking proactive steps to provide and create opportunities for historically marginalized groups. We seek applicants who will strengthen our commitment to diversity, equality, and inclusion. We strongly encourage the following qualified candidates: women, Indigenous peoples, racialized people, persons with disabilities, and those who identify as 2SLGBTQ+ to consider working with and for Lambton College.

We recognize that structural barriers shape experiences and job qualifications, and therefore we seek to use employment equity to differentiate between candidates who meet the required qualifications; and encourage people to apply even if they feel that the position would be a stretch.

Employee Perks

Lambton College provides a wide range of exciting opportunities for both unionized and non-unionized positions with competitive total compensation packages, wages and benefits.

Investing In Our People

Lambton College is committed to the personal and professional growth of all our employees. Employees of Lambton College are incredibly valued and part of a transformative adventure. They enjoy an engaging and vibrant culture where they are encouraged to realize their full potential via development opportunities and accessible, supportive employee wellness initiatives.

Investing in our People

Lifetime Retirement Pension - Defined Benefit Pension Plan

Our employee benefit package includes a defined benefit pension to help you create a secure future. The CAAT Pension Plan provides you with a predictable lifetime retirement income, survivor benefits, early retirement options, and more without the stress of making investment decisions. CAAT makes it easy for you to build stable, secure retirement income while you work.       

Overview

Overview

Overview

We are looking for an Admin Assistant III Depot Support. In this role, you will be responsible for providing daily administrative support and logistics to the Operations teams in the Southeast Region and will work with the Supervisory team to ensure payroll-related and time-keeping activities, and operational support duties are completed accurately and on-time and compliance programs are monitored and on target.

We offer opportunities for growth, with a competitive benefits and pension plan. We'd love to hear from you! Apply today to this phenomenal opportunity with us. #joinourteam

What You Will Do:

• Schedule, track and coordinate all mandatory EH&S compliance programs, Technical Training, OQ and Safety Observations following up with employees as the need arises, ensuring 100% employee completion in accordance with timeline targets.

• Responsible for processing weekly payroll file, adjusting time in Workday as required

• Responsible for managing the employee uniform and Personal Protective Equipment orders including tracking of eligibility, returns and managing overall program within budgeted allocation.

• Update all tracking tools used for Work Management-Operations workload planning and scheduling.

• Maintain and communicate changes to the on-call schedules. Provide meeting support and participates in various meetings (example J.H.S.C), internal committees, teams, and initiatives. Monitor and review action items and assure timely response and follow up.

• Code and input invoices in SAP/Markview for all regional expenditures.

• Responsible for handling expenses for Operations staff.

• Provide daily support for Workday, IT requests, and office supplies. Prepare managerial reporting for employee training including Learning Management System and Computer Based Training.

• Ownership of; email distribution lists, emergency contact listing, communication channels (lobby TV, SharePoint, and business unit file sharing drives).

• Primary depot contact to facilitate 3rd party access for facilities to co-ordinate repairs for premises.

• Assist with coordinating training and access requests for both new and existing employees on processes, procedures, and Enbridge systems.

• Lead end-to-end event planning including both in-person and virtual events.

• Support and participate in various internal committees, teams and initiatives.

• Lead correspondence, filing, and general administrative duties etc. as directed. Regular travel to all Southeast Operations depots will be required as the need arises

Who You Are:

Required:

• A minimum of 3 years of directly related experience with strong abilities in general office practices, standard office software (Microsoft Office Suite). An equivalent certification and experience combination may be considered.

• Strong time management, analytical, planning, problem solving, and interpersonal skills.

• High level of initiative/self-direction, with the capability to perform well under pressure while working independently and in a team environment.

• Ability to gather, organize, and analyze information with recommendations for action and preparing drafts.

• Strong understanding of Enbridge functions and systems (Maximo, Markview, Workday, SAP, Oracle).

• Excellent communication skills (verbal, presentation, and written styles).

• Excellent interpersonal, customer relations and digital literacy.

• Labour relations skills and experience working with a collective agreement is desired.

• Requires a high level of discretion, tact, and diplomacy in dealing with internal and external contacts, and confidential or sensitive information.

Preferred:

• Financial acumen and/or accounting experience would be an asset.

Working Conditions (Optional):

• Typical office environment

• Travel between depots (30-50%)

Flex-Work:

Enbridge provides competitive workplace programs that differentiate us and offer flexibility to our team members. Enbridge’s FlexWork (Hybrid Work Model) offers eligible employees the opportunity to work variable daily schedules with a flexible start or end time, to opt for a compressed workweek schedule or the option to work from home on Wednesdays and Fridays. Role requirements determine your eligibility for each option. #LI-Hybrid

Posting End Date:

October 11, 2024

What You Will Do:

• Responsible for the maintenance of mass market billing accounts including call handling of general customer requests/needs, billing inquiries, collections, moves and the investigation of billing exceptions/disputes. Inquiries may range from routine and straightforward tasks to more complex issues.

• Representative will operate according to performance standards and expectations to ensure customer service quality, effectiveness, and efficiency.

• The incumbent is required to be flexible and adaptable to complete any and all tasks and activities associated with their skill set(s), i.e., inbound/outbound calls, correspondence and billing adjustments.

• Accurate completion of all processes, procedures, and follow-up for the type of customer account being worked.

• Respond to all customers’ communications (i.e., letters, mail, faxes, emails, chat, inter-department inquiries).

• Achieve customer satisfaction, quality, and productivity levels in accordance with operational targets.

• Complete other tasks and activities as business needs dictate.

Who You Are:

• Secondary school education or equivalent.

• Minimum 3 years of clerical and customer contact experience required.

• Proven verbal and written communication skills.

• Ability to exercise good judgment with minimal supervision.

• Knowledge of Customer Information Systems is an asset, including SAP and Kubra.

• Excellent analytical skills, decision making ability, negotiations and problem-solving skills.

• Ability to multitask effectively, complete a variety of tasks concurrently, and work under pressure.

• Excellent interpersonal skills and ability to function within a team.

• Ability to plan and use time effectively.

• Flexibility with respect to shifts.

Preferred:

• Mass market billing experience is an asset.

• Experience in a call center environment preferred.

• Bilingualism is an asset.

#LI-Hybrid