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3336 Jobs Found

Representative, Customer Care Part-time Job

Enbridge Inc.

Customer Service   Thorold
Job Details

Posting End Date:

October 11, 2024

 

What You Will Do:

  • Responsible for the maintenance of mass market billing accounts including call handling of general customer requests/needs, billing inquiries, collections, moves and the investigation of billing exceptions/disputes. Inquiries may range from routine and straightforward tasks to more complex issues.

  • Representative will operate according to performance standards and expectations to ensure customer service quality, effectiveness, and efficiency.

  • The incumbent is required to be flexible and adaptable to complete any and all tasks and activities associated with their skill set(s), i.e., inbound/outbound calls, correspondence and billing adjustments.

  • Accurate completion of all processes, procedures, and follow-up for the type of customer account being worked.

  • Respond to all customers’ communications (i.e., letters, mail, faxes, emails, chat, inter-department inquiries).

  • Achieve customer satisfaction, quality, and productivity levels in accordance with operational targets.

  • Complete other tasks and activities as business needs dictate.

 

Who You Are:

  • Secondary school education or equivalent.

  • Minimum 3 years of clerical and customer contact experience required.

  • Proven verbal and written communication skills.

  • Ability to exercise good judgment with minimal supervision.

  • Knowledge of Customer Information Systems is an asset, including SAP and Kubra.

  • Excellent analytical skills, decision making ability, negotiations and problem-solving skills.

  • Ability to multitask effectively, complete a variety of tasks concurrently, and work under pressure.

  • Excellent interpersonal skills and ability to function within a team.

  • Ability to plan and use time effectively.

  • Flexibility with respect to shifts.

 

Preferred:

  • Mass market billing experience is an asset.

  • Experience in a call center environment preferred.

  • Bilingualism is an asset.

 

#LI-Hybrid

Representative, Customer Care

Enbridge Inc.
Thorold - 171.95km
  Customer Service Part-time
Posting End Date: October 11, 2024   What You Will Do: Responsible for the maintenance of mass market billing accounts including call handling of general customer requests/needs, b...
Learn More
Oct 4th, 2024 at 17:51

Service attendant Part-time Job

Petro Canada Gas Station

General Category   Thorold
Job Details

Requirements:

Languages: Candidates must have knowledge of the English Language
Education: Candidates needs Secondary (high) school graduation certificate
Experience: Candidates needs experience of 1 to less than 2 years

 

How to apply

If the position is fit for you and the basic requirements are fulfilled then you can now apply directly to the employer (along with your resume) through below mentioned details.

 

 

By email

[email protected]

Service attendant

Petro Canada Gas Station
Thorold - 171.95km
  General Category Part-time
  16.55
Requirements: Languages: Candidates must have knowledge of the English Language Education: Candidates needs Secondary (high) school graduation certificate Experience: Candidates ne...
Learn More
Jan 11th, 2024 at 06:05

Customer Experience Associate - Cobden, ON (30h/week) Full-time Job

Scotiabank

Customer Service   Cobourg
Job Details

As a Customer Experience Associate/ Cobden, ON/ Permanent/ Part-time 30h/week, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial goals.

 

Our Customer Experience Associates are people-centric and  connect with customers in a relatable way. As an essential member of the Canadian Banking Branch network, the focus is to provide exceptional service throughout the customer’s journey by:

 

  • Taking a proactive approach to discovering our customer’s needs and listening to understand what they are asking for
  • Processing day to day transactions
  • Nurturing rich, long-standing relationships
  • Contributing to the Branch’s targets by identifying and fulfilling simple sales opportunities
  • Being a technology expert and sharing your knowledge by introducing clients to our mobile banking applications and assisting them to better manage their banking needs

 

Is this role right for you?  In this role you will:

 

  • Build strong customer relationships and deliver excellent customer service
  • Uncover and solve customers’ needs
  • Explain complicated concepts simply
  • Demonstrate success in a target-based performance environment, as well as contribute positively to a team-oriented work environment
  • Demonstrate an eagerness to learn and determination to succeed

 

Do you have the skills that will enable you to succeed in this role? – We’d love to work with you if you:

 

  • Have proven customer service skills through work or community involvement
  • Are willing to assist in a professional, friendly and efficient manner
  • Are available to work a flexible schedule
  • Are comfortable in simple sales situations
  • Have strong technical skills and the ability to promote digital and self-service banking options to our customers

 

What’s in it for you?

 

  • The opportunity to join a forward-thinking organization surrounded by a collaborative team of innovative thinkers
  • A rewarding career path with diverse opportunities for professional development
  • Internal training to support your career growth and enhance your skills
  • An organization committed to making a difference in our communities – for you and our customers
  • You can expect to be recognized and rewarded for high-performance. You’ll be supported by leadership through meaningful development conversations that enable faster advancement and internal training to support your growth and development.
  • A competitive compensation and benefits package

 

Location(s):  Canada : Ontario : Cobden 

Customer Experience Associate - Cobden, ON (30h/week)

Scotiabank
Cobourg - 173.26km
  Customer Service Full-time
As a Customer Experience Associate/ Cobden, ON/ Permanent/ Part-time 30h/week, you are the face, character and heart of our branches. Scotiabank is a place where we put our custome...
Learn More
Mar 11th, 2025 at 14:48

General farm worker harvesting Full-time Job

Dynasty Produce Inc

General Category   Cobourg
Job Details

Requirements:

Languages: Candidates must have knowledge of the English Language
Education: Candidates don’t need standard educational qualification such as degree, certificate or diploma
Experience: Candidates don’t need experience, training will be provided

Location: Cobourg, ON
Transportation information: Valid driver’s licence
Work setting: Staff accommodation available

Physical Requirements:

  • The candidates should be able to work in dusty environments, hot conditions, or cold/refrigerated environments, and thrive in a fast-paced environment
  • The candidates should be physically fit to handle demanding tasks, capable of performing repetitive tasks efficiently, and comfortable standing for extended periods during work shifts
  • The candidates should possess hand-eye coordination skills and the ability to distinguish between colors accurately, demonstrating attention to detail in their work, and be able to bend, crouch, kneel, and walk for extended periods as required by job duties

Other Requirements:

  • The candidates should be organized, managing tasks and resources efficiently, and be team players, actively collaborating and supporting colleagues to achieve common goals.

Candidate Status:

  • Canadian citizens and permanent or temporary foreign workers of Canada are eligible for this position
  • International Candidates who don’t have a valid Canadian work permit also can apply

Responsibilities:

  • he candidates should be able to clean crop areas and perform greenhouse cleaning, ensuring a hygienic environment for plant growth and development and maintaining cleanliness and optimal conditions
  • The candidates should be able to hand harvest vegetables carefully, ensuring the quality and integrity of the produce, and participate in seed cutting activities, ensuring accurate and efficient seed preparation for planting
  • The candidates should be able to plant, cultivate, and irrigate crops, following established procedures and techniques for successful growth, and implement soil fertility programs, applying appropriate nutrients and treatments to optimize crop growth
  • The candidates should be able to cull vegetables, removing damaged or low-quality produce to maintain product standards, and clean work areas thoroughly, promoting hygiene and safety in the workplace
  • The candidates should be able to fertilize and spray crops as necessary, following guidelines and safety protocols, and examine produce for quality, sorting and preparing it for market according to established standards

How to apply:

If the position is fit for you and the basic requirements are fulfilled then you can now apply directly to the employer (along with your Resume) through the below-mentioned details

By email
[email protected]

By mail
7290 Telephone rd.
Cobourg, ON
K9A 4J7

General farm worker harvesting

Dynasty Produce Inc
Cobourg - 173.26km
  General Category Full-time
  20
Requirements: Languages: Candidates must have knowledge of the English Language Education: Candidates don’t need standard educational qualification such as degree, certificate or d...
Learn More
Aug 29th, 2024 at 15:03

Customer Service Representative Full-time Job

Scotiabank

Customer Service   Cobourg
Job Details

As a Customer Experience Associate/ Cobden/ Permanent/ Part-time 30h, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial goals.

 

Our Customer Experience Associates are people-centric and  connect with customers in a relatable way. As an essential member of the Canadian Banking Branch network, the focus is to provide exceptional service throughout the customer’s journey by:

 

  • Taking a proactive approach to discovering our customer’s needs and listening to understand what they are asking for
  • Processing day to day transactions
  • Nurturing rich, long-standing relationships
  • Contributing to the Branch’s targets by identifying and fulfilling simple sales opportunities
  • Being a technology expert and sharing your knowledge by introducing clients to our mobile banking applications and assisting them to better manage their banking needs

 

Is this role right for you?  In this role you will:

 

  • Build strong customer relationships and deliver excellent customer service
  • Uncover and solve customers’ needs
  • Explain complicated concepts simply
  • Demonstrate success in a target-based performance environment, as well as contribute positively to a team-oriented work environment
  • Demonstrate an eagerness to learn and determination to succeed

 

Do you have the skills that will enable you to succeed in this role? – We’d love to work with you if you:

 

  • Have proven customer service skills through work or community involvement
  • Are willing to assist in a professional, friendly and efficient manner
  • Are available to work a flexible schedule
  • Are comfortable in simple sales situations
  • Have strong technical skills and the ability to promote digital and self-service banking options to our customers

 

What’s in it for you?

 

  • The opportunity to join a forward-thinking organization surrounded by a collaborative team of innovative thinkers
  • A rewarding career path with diverse opportunities for professional development
  • Internal training to support your career growth and enhance your skills
  • An organization committed to making a difference in our communities – for you and our customers
  • You can expect to be recognized and rewarded for high-performance. You’ll be supported by leadership through meaningful development conversations that enable faster advancement and internal training to support your growth and development.
  • A competitive compensation and benefits package

 

Location(s):  Canada : Ontario : Cobden 

Customer Service Representative

Scotiabank
Cobourg - 173.26km
  Customer Service Full-time
As a Customer Experience Associate/ Cobden/ Permanent/ Part-time 30h, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first,...
Learn More
Aug 21st, 2024 at 15:55

Financial Planner Full-time Job

BMO CANADA

Financial Services   Cobourg
Job Details

Application Deadline:

04/15/2024

Address:

62 King Street West

 

Provides financial and investment planning and advice to deliver a solution in the best interests of the customer. Determines client needs and provides solutions though the sales of managed products and services (e.g. mutual funds, retirement savings plans, and similar products). Provides other solutions indirectly through referrals to business partners.

 

  • Takes a lead in proactively engaging with new and existing customers and prospects by providing needs-based assessments to grow loyalty and identify immediate/future opportunities.
  • Implements business development strategies to acquire new business (outbound calling campaigns and cultivating branch referrals).
  • Engages customers to grow BMO’s business by reaching out, generating appointments, and building new relationships within the community.
  • Identifies opportunities during customer conversations to generate referrals for personal and commercial banking products (e.g. personal banking, lending, and investments).
  • Supports the achievement of sales and performance targets.
  • Develops and implements a relationship management plan to meet the needs of client.
  • Responds to customer investment requests to fulfill investment product needs aligned with the customer’s goals and refers the customer to partners where appropriate.
  • Develops solutions and makes recommendations based on an understanding of the business strategy and stakeholder needs.
  • Breaks down strategic problems, and analyses data and information to provide insights and recommendations.
  • Executes work to deliver timely, accurate, and efficient service.
  • Introduces clients to investment strategies and works with clients to set goals and make real financial progress using appropriate guidance tools.
  • Probes to understand customer personal investment and banking needs and integrates marketing promotions and programs into customer conversations to provide strategic advice.
  • Looks for ways to contribute to the ongoing improvement of the overall business results and customer experience delivered.
  • Maintains current knowledge of personal investment products, practices, and trends and integrates into customer conversations.
  • May work at multiple branches and through various channels based on market needs to deliver the desired customer experience and achieve overall business objectives.
  • Builds effective relationships with internal/external stakeholders.
  • Protects the Bank's assets and complies with all regulatory, legal, and ethical requirements.
  • Focus may be on a business/group.
  • Thinks creatively and proposes new solutions.
  • Exercises judgment to identify, diagnose, and solve problems within given rules.
  • Works mostly independently.
  • Broader work or accountabilities may be assigned as needed.

 

Qualifications:

  • Typically between 3-5 years of relevant experience and post-secondary degree in related field of study or an equivalent combination of education and experience.
  • CFP designation preferred or one of the following:
  • Personal Financial Planner (PFP) designation,
  • Wealth Management Essentials (WME) + Financial Planning Supplement, Professional Financial Planning Course (PFPC),
  • Financial Planning I & II (FP I & II).
  • Canadian Securities Course - Licensed to sell mutual funds excluding QC or IQPF in Quebec.
  • Advanced working knowledge of financial industry.
  • Specialized knowledge from education and/or business experience.
  • Verbal & written communication skills - In-depth.
  • Collaboration & team skills - In-depth.
  • Analytical and problem solving skills - In-depth.
  • Influence skills - In-depth.
 

 

Compensation and Benefits:

$42,300.00 - $78,400.00

 

Pay Type:

Salaried & Commission

 

The above represents BMO Financial Group’s pay range and type.

 

Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group’s expected target for the first year in this position.

 

BMO Financial Group’s total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/total-rewards

 

We’re here to help

 

At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.

Financial Planner

BMO CANADA
Cobourg - 173.26km
  Financial Services Full-time
  42,300  -  78,400
Application Deadline: 04/15/2024 Address: 62 King Street West   Provides financial and investment planning and advice to deliver a solution in the best interests of the customer. D...
Learn More
Mar 27th, 2024 at 09:40

Food service supervisor Full-time Job

Tim Hortons

Tourism & Restaurants   Niagara Falls
Job Details

Overview

Languages

English

Education

  • College, CEGEP or other non-university certificate or diploma from a program of 3 months to less than 1 year

Experience

Will train

On site

 Work must be completed at the physical location. There is no option to work remotely.

Work setting

  • Restaurant

Responsibilities

Tasks

  • Establish methods to meet work schedules
  • Supervise and co-ordinate activities of staff who prepare and portion food
  • Train staff in job duties, sanitation and safety procedures
  • Estimate ingredient and supplies required for meal preparation
  • Hire food service staff
  • Ensure that food and service meet quality control standards
  • Address customers' complaints or concerns
  • Maintain records of stock, repairs, sales and wastage
  • Prepare and submit reports
  • Establish work schedules

Supervision

  • 1 to 2 people

Additional information

Work conditions and physical capabilities

  • Fast-paced environment
  • Combination of sitting, standing, walking
  • Attention to detail

Personal suitability

  • Client focus
  • Flexibility
  • Team player

 

4835 Victoria Avenue Niagara FallsONL2E 4C4

How to apply

By email

 

[email protected]

Food service supervisor

Tim Hortons
Niagara Falls - 179.06km
  Tourism & Restaurants Full-time
  17.50
Overview Languages English Education College, CEGEP or other non-university certificate or diploma from a program of 3 months to less than 1 year Experience Will train On site  Wor...
Learn More
Apr 16th, 2025 at 14:06

Construction labourer Full-time Job

MSL WATSON LANDSCAPING & CONSTRUCTION GROUP

Construction Jobs   Niagara Falls
Job Details

Overview

Languages

English

Education

  • Secondary (high) school graduation certificate

Experience

1 year to less than 2 years

On site

 Work must be completed at the physical location. There is no option to work remotely.

Responsibilities

Tasks

  • Load, unload and transport construction materials
  • Read blueprints to determine work requirements
  • Erect and dismantle concrete forms, scaffolding, ramps, catwalks shoring and barricades
  • Mix, pour and spread materials such as concrete and asphalt
  • Assist in framing houses, erecting walls and building roofs
  • Level earth to fine grade specifications
  • Clean and pile salvaged materials
  • Clean up chemical spills and other contaminants
  • Remove rubble and other debris at construction sites
  • Tend or feed machines or equipment used in construction
  • Report delays, mechanical problems and accidents
  • Operate heavy equipment

Additional information

Security and safety

  • Criminal record check

 

How to apply

By email

[email protected]

How-to-apply instructions

Here is what you must include in your application:

 

  • References attesting experience
  • Letter of recommendation

Construction labourer

MSL WATSON LANDSCAPING & CONSTRUCTION GROUP
Niagara Falls - 179.06km
  Construction Jobs Full-time
  26
Overview Languages English Education Secondary (high) school graduation certificate Experience 1 year to less than 2 years On site  Work must be completed at the physical location....
Learn More
Feb 26th, 2025 at 14:45

Food service supervisor Full-time Job

Tim Hortons

Tourism & Restaurants   Niagara Falls
Job Details

food service supervisor

Posted on December 10, 2024 by Employer detailsTim Hortons

Job details

  • LocationNiagara FallsON
  • Workplace informationOn site
  • Salary28.50 hourly / 30 hours per week
  • Terms of employmentPermanent employmentFull time
  • Starts as soon as possible
  • vacancies1 vacancy
  • SourceJob Bank #3177004

 

Overview

Languages

English

Education

  • Secondary (high) school graduation certificate

Experience

1 to less than 7 months

On site

 Work must be completed at the physical location. There is no option to work remotely.

Responsibilities

Tasks

  • Establish methods to meet work schedules
  • Supervise and co-ordinate activities of staff who prepare and portion food
  • Train staff in job duties, sanitation and safety procedures
  • Estimate ingredient and supplies required for meal preparation
  • Hire food service staff
  • Ensure that food and service meet quality control standards
  • Prepare budget and cost estimates
  • Address customers' complaints or concerns
  • Maintain records of stock, repairs, sales and wastage
  • Prepare and submit reports
  • Supervise and check assembly of trays
  • Supervise and check delivery of food trolleys
  • Establish work schedules

Additional information

Work conditions and physical capabilities

  • Fast-paced environment
  • Work under pressure

 

How to apply

By email

 

[email protected]

Food service supervisor

Tim Hortons
Niagara Falls - 179.06km
  Tourism & Restaurants Full-time
  28.50
Food service supervisor Posted on December 10, 2024 by Employer detailsTim Hortons Job details LocationNiagara Falls, ON Workplace informationOn site Salary28.50 hourly / 30 hours...
Learn More
Dec 10th, 2024 at 13:48

Welder Full-time Job

CANADIAN BABBITT BEARINGS LTD

Maintenance & Repair   Niagara Falls
Job Details

Requirements:

Languages: Candidates must have knowledge of the English Language
Education: Candidates need standard educational qualifications such as a Secondary (high) school graduation certificate
Experience: Candidates should have experience of 1 to less than 2 years

Other Requirements:

  • The candidates should have excellent written communication skills and be a team player
  • The candidates should demonstrate punctuality and be hardworking

Candidate Status:

    • Canadian citizens and permanent or temporary foreign workers of Canada are eligible for this position
  • International Candidates who don’t have a valid Canadian work permit also can apply

Responsibilities:

  • The candidates should be able to interpret welding process specifications and read and interpret welding blueprints, drawings, specifications, manuals, and processes
  • The candidates should be able to examine welds and ensure that they meet standards and/or specifications, and determine the weldability of materials
  • The candidates should be able to operate oxygen arc cutting equipment (arc-air) (AOC) and previously set-up welding machines to fabricate or repair metal parts and products
  • The candidates should be able to maintain and perform minor repairs on welding, brazing, and soldering equipment, and read and interpret specifications or follow verbal instructions
  • The candidates should be able to read and interpret blueprints

Benefits:

  • The candidates will get dental plan, health care plan, vision care benefits, life insurance, Registered Retirement Savings Plan (RRSP), free parking available, and learning/training paid by employer

How to apply:

If the position is fit for you and the basic requirements are fulfilled then you can now apply directly to the employer (along with your Resume, Cover letter and references attesting experience) through the below-mentioned details

By email
[email protected]

Welder

CANADIAN BABBITT BEARINGS LTD
Niagara Falls - 179.06km
  Maintenance & Repair Full-time
  21.11  -  27.67
Requirements: Languages: Candidates must have knowledge of the English Language Education: Candidates need standard educational qualifications such as a Secondary (high) school gra...
Learn More
Jul 29th, 2024 at 12:42

Banking Advisor Full-time Job

Royal Bank Of Canada

Banking   Niagara Falls
Job Details

What is the opportunity?
This unique position calls on your client-focused sales expertise and natural problem-solving skills to maximize each client interaction. Specifically, you help clients with their everyday banking, credit, and investment needs. As an RBC ambassador, you add value in the moments that matter most to clients and collaborate with RBC partners to help clients achieve their goals. Whether you’re demonstrating to a client how to use digital banking, on-boarding a new client, or referring a complex opportunity to a specialist, your expertise will contribute to creating meaningful and memorable client experiences to drive client satisfaction and loyalty.

 

 

Job Description

What will you do?

  • Proactively engage with clients in all areas of the branch and in the community, uncovering banking needs, providing help and advice, as well as identifying sales and referral opportunities
  • Focus on client education and demonstration, leveraging technology to deliver a memorable client experience, drive sales, and retain business
  • Respond to client-initiated contact, assisting them with a full range of financial transactions
  • Actively listen and engage clients in conversation to further understand their individual needs
  • Proactively take ownership of resolving and preventing client banking problems
  • Cultivate and maintain relationships with partners to make the most of business opportunities and referrals

What do you need to succeed?

Must-have

  • Mutual Funds accreditation, or willingness to obtain it (e.g., Investment Funds in Canada or the Canadian Securities Course)
  • Demonstrated passion for putting clients first, as well as success in a hands-on, target-driven sales environment
  • Problem-solving and people skills, with the ability to build strong relationships and proactively connect with clients
  • Flexibility, eagerness to learn, strong personal ethics, and a hunger for success
  • Digital literacy across a broad range of devices (e.g., smartphones, tablets, laptops, etc.)

Nice-to-have

  • Track record in building rapport and maintaining client relationships within the financial or service industry

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

  • A comprehensive Total Rewards Program including competitive compensation, bonuses, and flexible benefits
  • Continued opportunities for career advancement
  • World-class sales training, coaching, and development opportunities
  • Support from a dynamic, collaborative, progressive, and high performing team, as well as world-class tools and training
  • Opportunity to achieve great success and grow your career with RBC

 

 

Job Skills

Advice Based Solutions, Client Centricity, Client Discovery, Communication, Critical Thinking, Curiosity, Data Analysis, Digital Literacy

 

 

 

Additional Job Details

Address:

3499 PORTAGE RD:NIAGARA FALLS

City:

NIAGARA FALLS

Country:

Canada

Work hours/week:

37.5

Employment Type:

Full time

Platform:

Personal and Commercial Banking

Job Type:

Regular – Trainee (Trainee)

Pay Type:

Salaried

Application Deadline:

2024-05-31

Banking Advisor

Royal Bank Of Canada
Niagara Falls - 179.06km
  Banking Full-time
What is the opportunity? This unique position calls on your client-focused sales expertise and natural problem-solving skills to maximize each client interaction. Specifically, you...
Learn More
May 24th, 2024 at 12:21

Senior Technician Full-time Job

Rogers

Maintenance & Repair   Niagara Falls
Job Details

At Rogers, we put our customers first in everything we do! We’re growing our Customer Experience teams and are looking for team members who are committed to showing our customers and Canadians that we are with them all the way. Our Customer Experience team is enthusiastic, empathetic, and moved to make a difference –we’re passionate about people and ready to provide the ultimate customer experience to our customers. This position allows you to work from home! At Rogers, we're committed to connecting Canadians. Ready to build a rewarding career with us? If so, consider the following opportunity:

 

What’s in it for you? 

We believe in investing in our people and helping them reach their potential as valuable members of our team. 

  •  Competitive Salary

  • Enjoy discounts up to 50% off Blue Jays tickets, Rogers, and Fido Services, 25% off TSC     (Today s Shopping Choice) (Today s Shopping Choice) items, and 20% discount on all wireless accessories sold in Rogers Stores.

  • Health & Dental Benefits, Pension plan and Stock Matching options

  • Growth & Development opportunities to grow in Field Operations

  • Receive mentorship from NCC, HE and other roles outside Tech Ops

  • Work for an organization committed to environmental protection

  • We are an organization with a strong commitment to diversity and inclusion with employee resource groups supporting equity – including groups representing People of Colour, 2SLGBRTQIA+, Indigenous Peoples, Persons with Disabilities and Women.

 

What you’ll do:   

  • Attend to activities that fall outside the scope of regular Contractor Technicians calls (i.e. time consuming, intermittent reception problems, riser issues, complicated home networks).

  • Resolve Customer impacting issues and Escalations providing feedback for improvements.

  • Diagnose and/or correct all technical problems for all Rogers Products to the satisfaction of the customer and in accordance with company specifications.

  • Reconnect/disconnect equipment and/or services as per company standards and procedures.

  • Maintain strong customer relations through daily contact with customers and in some cases our competition when dealing with escalations and special requests.

  • Accurately complete all required documentation pertaining to installations, service, maintenance, and sales activity.

  • Work closely with all Contractor Technicians to ensure all standard levels of First Time Right are met.

  • Learn and adhere to all applicable Health & Safety regulations, both legislatively mandated, and as outlined in company policy..

  • Respond to outages on the Access Networks as required.  You must be prepared to work rotating shifts, on call rotation, and be responsible for field work during all weather conditions..  

  • Expectation to know and meet MTTR (Mean Time to Restore) targets for Outages, Service Order referrals and Directed Maintenance activities..

 

What you bring: 

  • Post-Secondary Education or Technical Diploma would be an asset.

  • Valid driver's license in good standing is required.

  • Minimum five (5) year fiber experience.

  • Proficient with troubleshooting and usage of test equipment and tools such as SLM, OTDR and VOMs.

  • Ability to work shifts, weekends, and overtime, Statutory holidays as required.

  • Must be willing to work in adverse weather conditions.

  • Must be able to handle all physical aspects of the job, which include lifting/moving heavy equipment (approx. 80 lbs) and climbing ladders/poles at heights up to 25+ ft.

.

 

 

 

Schedule: Full time
Shift: No Selection
Length of Contract: Not Applicable (Regular Position)
Work Location: 22 Peel Street (7148), Simcoe, ON
Travel Requirements: No Selection
Posting Category/Function: Field Operations & Maintenance

Senior Technician

Rogers
Niagara Falls - 179.06km
  Maintenance & Repair Full-time
At Rogers, we put our customers first in everything we do! We’re growing our Customer Experience teams and are looking for team members who are committed to showing our customers a...
Learn More
Mar 27th, 2024 at 06:35

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