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The OMS is a professional who ensures that everything runs smoothly by effectively communicating with customers, drivers, and management. The OMS role at UPS is the point of contact for drivers and to ensure that they have all necessary information needed to make deliveries.

Location: 575 Harwood Ave N, Ajax, On L1Z 0K4

Shift Time: Monday to Friday -6:00 PM - 11:00 PM shift start (3-5 hours) - flexibility with start/end times and must work a minimum of 25 hrs.

Specific duties and responsibilities include but may not be limited to the following:

KEY ACCOUNTABILITIES

• Monitor the Package Center Information System

• Respond to customer requests and resolve customer concerns

• Respond to driver requests and resolve driver concerns

• Dispatch driver on calls (on calls are customer pick up requests)

• Maintain confidentiality of all internal systems, reports, and personnel information

• Timecards

• Assist with keeping the operation organized

• Able to work within a fast paced, time sensitive environment

• Training provided

Qualifications:

• Excellent communication skills

• Typing speed of 30+ words per minute with 90% accuracy

• Ability to work in a fast-paced environment

• Availability to work flexible shift hours

• Ability to lift up to 70lbs

• Warehouse experience is an asset

• Excellent oral and written communication skills

• MS Office knowledge

• Strong computer skills/knowledge

Compensation and benefits:

• $20.22 per hour, 12 months’ merit increases (annual appraisal)

• Extended Health & Dental benefits for employee and family: Effective 1st of the month following 3 months of service

• 2 weeks’ paid vacation after 1 year of service (3 weeks after 5 years, 4 weeks after 10 years, 5 weeks after 20 years, 6 weeks after 25 years)

• 5 personal days after 60 days’ initial probation

• Weekly payments/direct deposit – every Friday

UPS is a diverse and equal opportunity employer.  Accommodations are available, on request, for candidates with disabilities taking part in the recruitment process.  If you are selected to participate in the recruitment process, please advise if you require accommodation for a disability.

What you'll do

As Senior Analyst, you will:  

• Contribute to the development audience selection, measurement, and test design, leveraging your expertise to optimize experiment effectiveness.

• Analyze experiment performance on an ongoing and ad-hoc basis, evaluating the success of experiments, extracting valuable insights, and providing actionable recommendations for future experiments.

• Ensure that generated insights meet rigorous analytical and statistical standards, identifying any gaps or areas for improvement when necessary.

• Explore and analyze data from multiple databases and resources, utilizing your analytical skills to uncover meaningful patterns and trends.

• Generate ad-hoc analysis based on member data and transactional behavior, empowering the development of new or refined experiment hypotheses.

• Actively participate in discussions and provide valuable insights during the development of marketing collateral, leveraging data analysis to contribute to effective messaging and design choices.

• Collaborate effectively with various teams within the organization, as well as within our own team, serving as a trusted subject matter expert in analytics and fostering strong collaboration to drive impactful results.

• Drive change and foster innovation across all areas supported by analytics, championing new ideas and approaches.

What you bring

• 4+ years of experience working in a previous analytics environment.

• University degree in Math, Science, Economics, or related fields.

• Strong attention to detail and accuracy.

• Proven ability to translate business needs into program/technical requirements.

• Understanding of loyalty and/or retail industries.

• In-depth experience with Python and/or SQL.

• Experience working with Big Data technologies (e.g., Hadoop, Hive, Spark).

• Familiarity with cloud platforms (e.g., AWS, Azure, GCP) and industry-standard data warehousing technologies (Cloudera, Snowflake, etc.).

• Adaptable and flexible with the ability to navigate changing priorities.

Hybrid

We value flexibility. We have adopted a hybrid work model whereby employees use a combination of working in office and virtually in service of outcomes. Each leader is empowered to decide what work is best achieved in person based on the unique needs of their team.

#LI-GT1

Requirements:

Languages: Candidates must have knowledge of the English Language.
Education: Candidates must need standard educational qualifications such as a bachelor’s degree
Experience: Candidates must have 5 years or more of experience
Work Setting: Consulting firm
Computer and Technology Knowledge: API, Adobe Premiere Pro, Android, C, C#, C++, CSS, Data analysis software, Database software, File management software, HTML, HTML editing software, Java, JavaOS, JavaScript, Linux, MAC, MS Office, MS Windows, Matrix Laboratory (MATLAB), Programming software, Python, SQL, Servers, Soap, Spreadsheet, Unix, Web service design, XML Technology (XSL, XSD, DTD), Data analysis system, Oracle Solaris, Cloud
Installation Specialization: Springs
Own Tools/Equipment: Computer

Responsibilities:

• • The candidate should be able to collect and document user’s requirements and develop logical and physical specifications
  • The candidate should be able to do research, evaluate and synthesize technical information to design, develop and test computer-based systems
  • The candidate should be able to develop data, process, and network models to optimize architecture and evaluate the performance and reliability of designs
  • The candidate should be able to plan, design, and co-ordinate the development, installation, integration, and operation of computer-based systems
  • The candidate should be able to assess, troubleshoot, document, upgrade and develop maintenance procedures for operating systems, communications environments, and applications software
  • The candidate should be able to provide Lead and co-ordinate teams of information systems professionals in the development of software and integrated information systems, process control software, and other embedded software control systems

Benefits:

• The employees get to work in a well-known company
• The employees get to work in a natural environment
• The employees get to learn advanced software development techniques
• The employees get paid leaves and sick leaves benefits

How to apply:

If the position is fit for you and the basic requirements are fulfilled then you can now apply directly to the employer by sending an email or mail(along with your resume) through below mentioned details.

By Email:
[email protected]