23 Jobs Found

Shift manager - fast food restaurant Full-time Job

McDonald's Restaurant

Management   Kelowna
Job Details

Overview

Languages

English

Education

  • Secondary (high) school graduation certificate

Experience

1 year to less than 2 years

On site

 Work must be completed at the physical location. There is no option to work remotely.

Work site environment

  • Noisy
  • Hot

Work setting

  • On-site customer service
  • Restaurant

Responsibilities

Tasks

  • Establish methods to meet work schedules
  • Supervise and co-ordinate activities of staff who prepare and portion food
  • Train staff in job duties, sanitation and safety procedures
  • Estimate ingredient and supplies required for meal preparation
  • Hire food service staff
  • Ensure that food and service meet quality control standards
  • Prepare budget and cost estimates
  • Address customers' complaints or concerns
  • Maintain records of stock, repairs, sales and wastage
  • Prepare and submit reports
  • Supervise and check assembly of trays
  • Establish work schedules

Supervision

  • 5-10 people
  • Food service counter attendants and food preparers

Additional information

Work conditions and physical capabilities

  • Fast-paced environment
  • Work under pressure
  • Standing for extended periods

Personal suitability

  • Client focus
  • Efficient interpersonal skills
  • Flexibility
  • Team player

Benefits

Financial benefits

  • Group insurance benefits

Other benefits

  • Other benefits

 

How to apply

By email

[email protected]

By phone

250-860-1307 Between 08:30 a.m. and 06:30 p.m.

By mail

155 N Hollywood RdKelowna, BCV1X 6B4

In person

155 N Hollywood RdKelowna, BCV1X 6B4Between 08:30 a.m. and 06:30 p.m.

 

This job posting includes screening questions. Please answer the following questions when applying:

  • Are you available for shift or on-call work?
  • Are you available for the advertised start date?
  • Are you currently a student?
  • Are you currently legally able to work in Canada?
  • Are you willing to relocate for this position?
  • Do you currently reside in proximity to the advertised location?
  • Do you have previous experience in this field of employment?
  • What is the highest level of study you have completed?

Shift manager - fast food restaurant

McDonald's Restaurant
Kelowna - 232.65km
  Management Full-time
  19
Overview Languages English Education Secondary (high) school graduation certificate Experience 1 year to less than 2 years On site  Work must be completed at the physical location....
Learn More
Dec 26th, 2024 at 14:02

Restaurant assistant manager Full-time Job

Restaurants McDonald

Management   Kelowna
Job Details

Overview

Languages

English

Education

  • College/CEGEP

Experience

3 years to less than 5 years

On site

 Work must be completed at the physical location. There is no option to work remotely.

Budgetary responsibility

  • $100,001 - $500,000

Responsibilities

Tasks

  • Balance cash and complete balance sheets, cash reports and related forms
  • Conduct performance reviews
  • Cost products and services
  • Organize and maintain inventory
  • Ensure health and safety regulations are followed
  • Negotiate arrangements with suppliers for food and other supplies
  • Participate in marketing plans and implementation
  • Address customers' complaints or concerns
  • Provide customer service

Supervision

  • More than 20 people

Experience and specialization

Computer and technology knowledge

  • Electronic cash register
  • MS Access
  • MS Excel
  • MS Office
  • MS Windows
  • MS Word
  • Point of sale system
  • Spreadsheet

Additional information

Work conditions and physical capabilities

  • Fast-paced environment
  • Work under pressure
  • Tight deadlines
  • Attention to detail
  • Combination of sitting, standing, walking
  • Standing for extended periods

Personal suitability

  • Accurate
  • Client focus
  • Dependability
  • Efficient interpersonal skills
  • Excellent oral communication
  • Excellent written communication
  • Flexibility
  • Organized
  • Reliability
  • Team player

Benefits

Financial benefits

  • Group insurance benefits

Other benefits

  • Other benefits

 

How to apply

By phone

250-860-1307 Between 08:00 a.m. and 06:00 p.m.

By mail

3605 Gellatly RdWest Kelowna, BCV4T 2E6

In person

3605 Gellatly RdWest Kelowna, BCV4T 2E6Between 08:00 a.m. and 06:00 p.m.

 

This job posting includes screening questions. Please answer the following questions when applying:

  • Are you available for shift or on-call work?
  • Are you available for the advertised start date?
  • Are you currently a student?
  • Are you currently legally able to work in Canada?
  • Are you willing to relocate for this position?
  • Do you currently reside in proximity to the advertised location?
  • Do you have previous experience in this field of employment?
  • What is the highest level of study you have completed?

Restaurant assistant manager

Restaurants McDonald
Kelowna - 232.65km
  Management Full-time
  54,995.20
Overview Languages English Education College/CEGEP Experience 3 years to less than 5 years On site  Work must be completed at the physical location. There is no option to work remo...
Learn More
Dec 4th, 2024 at 15:24

Operations Coordinator Full-time Job

Canco

Management   Kelowna
Job Details

The Role:

We are looking for an Operations Coordinator to join our team. Our Operations Coordinator plays a critical role in ensuring that our organization runs smoothly and efficiently, allowing us to achieve our goals and objectives. This role will be responsible for supporting our Canco Gas Bars and Stores in their day-to-day operations, planning and scheduling our maintenance activities, and tracking overall compliance KPI’s.


Responsibilities:

  • Managing and overseeing policies and procedures:
  • Ensuring compliance with health and safety regulations:
  • Supporting with new store openings:
  • Maintaining records and documentation:  
  • Collaborate with internal and external stakeholders and ensure alignment:
  • Drafting documents and presentations
  • Oversee resource allocation, including personnel, equipment, and materials:
  • Monitor and analyze key performance indicators (KPI’s):
  • Identify and mitigate risks that could impact company’s operations:
  • Analyze existing processes and identify areas for improved efficiency:
  • Identify new opportunities for growth and innovation:
  • Manage budgets and financial forecasts:

 

What You Bring:

  • Bachelor’s degree (or equivalent) in Operations Management, Business Administration, Finance, or related field
  • 3+ years of proven experience in an Operations role
  • Strong organization skills
  • Strong budget development and oversight skills
  • Strong analytical and problem skills
  • Strong work ethic and attention to detail and accuracy
  • Excellent verbal and written communication skills
  • Excellent Microsoft Office proficiency (Outlook, Excel, Word, PowerPoint)

 

Salary Range: $55,000.00 - $60,000.00 per year

This role is a Permanent Full-Time position at our Kelowna BC Head Office

Operations Coordinator

Canco
Kelowna - 232.65km
  Management Full-time
  55,000  -  60,000
The Role: We are looking for an Operations Coordinator to join our team. Our Operations Coordinator plays a critical role in ensuring that our organization runs smoothly and effici...
Learn More
Apr 15th, 2024 at 17:55

Restaurant manager Full-time Job

Tim Hortons

Management   Salmon Arm
Job Details

Overview

Languages

English

Education

  • Secondary (high) school graduation certificate

Experience

2 years to less than 3 years

On site

 Work must be completed at the physical location. There is no option to work remotely.

Work setting

  • Various locations

Responsibilities

Tasks

  • Determine type of services to be offered and implement operational procedures
  • Conduct performance reviews
  • Organize and maintain inventory
  • Ensure health and safety regulations are followed
  • Negotiate arrangements with suppliers for food and other supplies
  • Negotiate with clients for catering or use of facilities
  • Participate in marketing plans and implementation
  • Leading/instructing individuals
  • Address customers' complaints or concerns
  • Provide customer service
  • Plan, organize, direct, control and evaluate daily operations

Additional information

Work conditions and physical capabilities

  • Fast-paced environment
  • Work under pressure
  • Attention to detail

Personal suitability

  • Accurate
  • Client focus
  • Flexibility
  • Organized
  • Reliability
  • Team player

 

270 4th St NE Salmon ArmBCV1E 4S1

How to apply

By email

 

[email protected]

Restaurant manager

Tim Hortons
Salmon Arm - 267.99km
  Management Full-time
  26.44
Overview Languages English Education Secondary (high) school graduation certificate Experience 2 years to less than 3 years On site  Work must be completed at the physical location...
Learn More
Apr 9th, 2025 at 14:54

Restaurant manager Full-time Job

Tim Hortons

Management   Salmon Arm
Job Details

Overview

Languages

English

Education

  • Secondary (high) school graduation certificate

Experience

2 years to less than 3 years

On site

 Work must be completed at the physical location. There is no option to work remotely.

Work setting

  • Various locations

Responsibilities

Tasks

  • Determine type of services to be offered and implement operational procedures
  • Conduct performance reviews
  • Organize and maintain inventory
  • Ensure health and safety regulations are followed
  • Negotiate arrangements with suppliers for food and other supplies
  • Negotiate with clients for catering or use of facilities
  • Participate in marketing plans and implementation
  • Leading/instructing individuals
  • Address customers' complaints or concerns
  • Provide customer service
  • Plan, organize, direct, control and evaluate daily operations

Additional information

Work conditions and physical capabilities

  • Fast-paced environment
  • Work under pressure
  • Attention to detail

Personal suitability

  • Accurate
  • Client focus
  • Flexibility
  • Organized
  • Reliability
  • Team player

 

2931 9TH AVE NE Salmon ArmBC V1E 2S7

How to apply

By email

 

[email protected]

Restaurant manager

Tim Hortons
Salmon Arm - 267.99km
  Management Full-time
  26.44
Overview Languages English Education Secondary (high) school graduation certificate Experience 2 years to less than 3 years On site  Work must be completed at the physical location...
Learn More
Feb 13th, 2025 at 15:41

Food service supervisor Full-time Job

McDonald's Canada

Management   Salmon Arm
Job Details

Requirements:

Languages: Candidates must have knowledge of the English Language
Education: Candidates needs Secondary (high) school graduation certificate
Experience: Candidates needs experience of 7 months to less than 1 year

 

Responsibilities

Tasks

  • Establish methods to meet work schedules
  • Supervise and co-ordinate activities of staff who prepare and portion food
  • Train staff in job duties, sanitation and safety procedures
  • Estimate and order ingredients and supplies
  • Hire food service staff
  • Ensure food service and quality control
  • Maintain records of stock, repairs, sales and wastage
  • Establish work schedules

Benefits

Health benefits

  • Health care plan

Long term benefits

  • Other benefits

 

How to apply

If the position is fit for you and the basic requirements are fulfilled then you can now apply directly to the employer (along with your resume) through below mentioned details.

 

 

By email

[email protected]

By mail

2601 58th AveVernon, BCV1T 9T5

Food service supervisor

McDonald's Canada
Salmon Arm - 267.99km
  Management Full-time
  18
Requirements: Languages: Candidates must have knowledge of the English Language Education: Candidates needs Secondary (high) school graduation certificate Experience: Candidates ne...
Learn More
Jan 10th, 2024 at 04:49

MANAGER, BUSINESS CENTRE - CALGARY Full-time Job

BDC

Management   Calgary
Job Details

The Manager, Business Centre for Calgary contributes to the growth of BDC's portfolio by sourcing, developing, and recommending high quality transactions in accordance with BDC's credit policies and risk parameters. They will identify business sectors with significant growth potential, being innovative and creative in structuring opportunities for the entrepreneur to meet their financing and advisory needs. They will develop and train Account Managers to grow BDC’s support for entrepreneurs. As a sales leader, the Business Centre Manager will work closely with their team of Account Managers in business development and market presence activities, and the management of the team’s pipeline and portfolio.

 

At BDC we are also committed to your personal development.  You will receive ongoing specialized training and education to build on your existing skill set, as well as opportunities to work with a diverse team of professionals to ensure you are ready not only for this opportunity, but whatever comes next in your career. 

 

CHALLENGES TO BE MET 

  • Lead, coach and mentor a dynamic team of Mid-Market Account Managers located within the Calgary territory.  This will include recruitment and retention of talent.

  • Connect with local business professionals and the business community at large in order to develop business relationships and obtain referrals that lead to new opportunities for team members ultimately to help BDC achieve its corporate finance goals. 

  • Develop and implement a customer retention and relationship growth strategy to build a long-term profitable loan portfolio with both existing and new customers, while providing a high level of customer service. 

  • Coach and guide your team to meet and exceed overall objectives related to new client acquisition, transaction volume, advisory service deliveries, customer retention rates, expected loss rates, portfolio growth, as well as other metrics.

  • Oversee all pre-qualification activities and present proposals to the Credit Risk Management & Underwriting group in accordance with BDC policies and procedures, including all appropriate analysis, KYC, and documenting sound risk/reward proposals. 

  • Be an active and contributing member of the Southern Alberta leadership team, ultimately contributing to both area and regional growth objectives as well as support the professional development of all team members.

 

WHAT WE ARE LOOKING FOR 

If you can answer YES to the following questions, you may be just the person we are looking for:

  • Do you have a bachelor’s degree in business administration in Accounting/Finance or any field deemed relevant?

  • Do you have 3+ years of front-line sales leadership experience, or 10-15 years progressive experience in the financial services sector?

  • Do you have excellent communication skills, including public speaking?

  • Are you a strategic listener, conscious conversationalist, and do you have the ability to persuade and influence people from a wide range of roles and backgrounds?

  • Do your clients and business contacts remember you because of the outstanding customer service and the impactful support you provide them?

  • Are you willing to train and mentor account managers to sell financial and advisory services to demanding and sophisticated clients, in a variety of sectors and segments?

  • Are you exceptional at prioritizing and managing multiple stakeholders in a collaborative and innovative work environment? 

  • Are you a team player who creates lasting and trusting relationships with your peers, business contacts and external partners?

  • Are you able to drive negotiations and partnerships with businesses and decision makers at the highest levels? 

 

You will also stand out in our selection process if:

  • In addition to an undergraduate degree, you possess professional credentials such as a MBA, CPA, CFA, PMP, or CMC.

  • You have a track record of inspiring, influencing, and engaging both colleagues, clients, and connections in your professional network.

 

A valid driver's license and access to a vehicle is required.

 

#INDHP

MANAGER, BUSINESS CENTRE - CALGARY

BDC
Calgary - 276.67km
  Management Full-time
The Manager, Business Centre for Calgary contributes to the growth of BDC's portfolio by sourcing, developing, and recommending high quality transactions in accordance with BDC's c...
Learn More
May 28th, 2025 at 17:49

Supply Management Manager Full-time Job

Canadian Natural Resources Limited

Management   Calgary
Job Details

Make your mark! As the Supply Management Manager, your leadership, expertise and team accomplishments contribute to the overall success of our Oil Sands business and operations. Leading a team of Leads and ~20 professionals, you will utilize your deep expertise, strong relationship-building skills and critical thinking to define and execute supply strategies to deliver meaningful business results.  This is an excellent opportunity to demonstrate your value and contribute to one of the premier companies in the industry.

  • Job location: Calgary, Alberta
  • Shift schedule: 5 x 2, 8-hour shifts
  • Safety sensitive position: No
  • Application deadline: June 8, 2025

Key Accountabilities:

  • Live and promote the company’s mission statement by facilitating the development of Canadian Natural’s people, building forward-thinking relationships and developing a path to the company’s corporate goals in an environment built on doing it right, fun and integrity 
  • Provide direct oversight and valuable expertise by leading and mentoring a team of supply chain professionals to achieve the company’s strategic goals and coach teams through the development and management of contracts with suppliers, ensuring the right terms and conditions, delivery and supplier performance
  • Build and facilitate strong working relationships with internal and external stakeholders at all levels and collaborate with internal stakeholders to define and execute business plans ensuring timely and accurate delivery of materials and services.
  • Prepare and present procurement plans, award recommendations and reporting on supply chain performance and contract management to senior leadership
  • Using data and analytics, develop risk management strategies to identify opportunities and threats early and mitigate potential disruptions in the supply chain
  • Implement and drive innovative continuous improvements in contracting and supply chain processes, including cost savings and efficiency improvements

What You Bring to the Role:

  • 15+ years of experience in contracting and supply chain management within any industry (oil & gas, manufacturing, retail, etc.)
  • Bachelor's degree in Supply Chain Management, Business Administration, or a related field; Advanced degrees and professional certifications (e.g., CPSM, CSCP) are considered an asset
  • Exceptional negotiation, analytical and problem-solving skills that will allow you to consider the details and complexities of issues, while driving results at an enterprise scale
  • Must possess excellent interpersonal and communication skills and be able to effectively interact with departments and external stakeholders at all levels
  • Proficiency in supply chain management software and tools

What We Offer:

  • Competitive salary, stock options, company matched stock savings plan, annual bonuses
  • May be eligible for relocation pursuant to Canadian Natural’s Relocation Policy
  • 100% Employer paid extended Health, Dental and Vision Benefits 
  • Health & Wellness Spending Account
  • Multiple volunteer opportunities within the community
  • Employee & Family Assistance Program
  • Access to online learning platforms for continuous learning and development
  • Paid vacation and time off during Christmas week and summer Fridays

Supply Management Manager

Canadian Natural Resources Limited
Calgary - 276.67km
  Management Full-time
Make your mark! As the Supply Management Manager, your leadership, expertise and team accomplishments contribute to the overall success of our Oil Sands business and operations. Le...
Learn More
May 26th, 2025 at 17:01

Lead Operator Full-time Job

Cenovus Energy

Management   Calgary
Job Details

Job Post End Date: 06/04/2025

 

 

About this opportunity:

 

We are currently seeking a Lead Operator in our Nordegg/Brazeau Field Operations who will report to the area Operations Coordinator. The primary focus of this position is to oversee the day-to-day operation, inspection, and maintenance, while being aware of production and costs, for producing oil and gas wells and related field equipment. The position will also be focused on reporting to and potentially covering for the area Coordinator as required. Leadership skills are an asset as this will require indirect supervision and collaboration with multiple work groups.

 

Work Environment:

  • This role is located in Drayton Valley and required the successful candidate to live in the area

  • This is a full-time employee position working a shift of 10 hrs/day; 4 days on 3 days off; 40 hrs/week; Monday start; 1 week cycle (Canada)

 

What you’ll do:

  • Responsible for effective leadership over all area operations of oil and gas wells and field facilities

  • Uphold a strong dedication to safety and personal responsibility for the safety of others

  • Conduct regular field inspections, such as pipeline pigging, site visits, hazard hunts, to apply as mentorship opportunities

  • Monitor and evaluate process conditions and SCADA to achieve optimum efficiency and meet production targets, and deliver necessary updates to area Coordinator for significant fluctuations

  • Keep a keen focus on area costs and effective spending, reporting any significant fluctuations to the area Coordinator

  • Assist with troubleshooting operational issues and recognize abnormal operating conditions of equipment, and assist with solutions

  • Issue/audit safe work permits and participate in planning of routine and non-routine tasks, guiding the Planning for Safety model

  • Ensure area compliance with established procedures, standards, and policies

  • Assist with the training and ongoing progression of area operations staff

  • Assist with the planning and scheduling of area operations holidays

  • Assist with area operations personnel planning as required, as well as assisting operators as needed

  • Efficiently working together with all essential collaborators, such as M&R, Construction, HSE, Engineering, and third-party companies

  • Strong independent decision-making skills based on knowledge and experience

 

Who you are:

 

Our ideal candidate will have the following minimum requirements:

  • Legally authorized to work in Canada

  • Minimum of 10+ years of operating or related industry experience

  • High school diploma or equivalent experience

  • Strong dedication to health, safety, and environment

  • Self-motivated with strong leadership skills

  • Comfortable working outdoors for extended periods of time in changing weather conditions

  • Strong mechanical/troubleshooting background

  • Related industry training or technical trade

  • Valid industry safety tickets (First Aid, CPR, TDG, WHMIS, and H2S certifications)

  • The following items would be considered an asset: 4th Class Power Engineer, Fired Process Heater Operator Ticket, Gas Process Operations (GPO) or Production Field Operations (PFO) levels A, B, C, & D

 

We acknowledge the value of transferrable skills and may consider equivalent combinations of experience and education should you not meet a specific requirement.

 

As this position has been identified as safety sensitive, employment of a final candidate selected for this position will be conditional upon successful completion of required pre-employment medical and alcohol/drug assessments.

 

For this position you will be required to maintain a Class 5 driver's license, a satisfactory driving record, and adhere to the appropriate Company policies and guidelines.  A driver's abstract will be one of the background checks requested in the pre-employment screening for the final candidate.

 

Note: The application deadline for this position is 11:59 PM MT, June 3rd, 2025.

Lead Operator

Cenovus Energy
Calgary - 276.67km
  Management Full-time
Job Post End Date: 06/04/2025     About this opportunity:   We are currently seeking a Lead Operator in our Nordegg/Brazeau Field Operations who will report to the area Operations...
Learn More
May 21st, 2025 at 18:19

Swing manager - fast food restaurant Full-time Job

JOEY'S FISH SHACK

Management   Calgary
Job Details

Overview

Languages

English

Education

  • Secondary (high) school graduation certificate

Experience

1 year to less than 2 years

On site

 Work must be completed at the physical location. There is no option to work remotely.

Responsibilities

Tasks

  • Establish methods to meet work schedules
  • Requisition food and kitchen supplies
  • Supervise and co-ordinate activities of staff who prepare and portion food
  • Train staff in job duties, sanitation and safety procedures
  • Estimate ingredient and supplies required for meal preparation
  • Ensure that food and service meet quality control standards
  • Address customers' complaints or concerns
  • Maintain records of stock, repairs, sales and wastage
  • Prepare and submit reports
  • Prepare food order summaries for chef
  • Supervise and check assembly of trays
  • Supervise and check delivery of food trolleys
  • Establish work schedules

Additional information

Work conditions and physical capabilities

  • Fast-paced environment
  • Work under pressure
  • Attention to detail

Personal suitability

  • Client focus
  • Flexibility
  • Team player

 

How to apply

By email

 

[email protected]

Swing manager - fast food restaurant

JOEY'S FISH SHACK
Calgary - 276.67km
  Management Full-time
  20
Overview Languages English Education Secondary (high) school graduation certificate Experience 1 year to less than 2 years On site  Work must be completed at the physical location....
Learn More
Dec 2nd, 2024 at 15:05

REM - Retail Execution Manager Full-time Job

Canadian Tire Corporation, Limited

Management   Calgary
Job Details

What you'll do

  • Teaching and training the dealer and management team on current Operations, Logistics, product flow Best Practices and Operational Excellences

  • Developing the management team to have confidence in the knowledge and tools that are shared to support their teams’ progress and success.

  • Building strong working relationships with the dealers to ensure consistent execution in our stores across the country

  • Building strong cross functional relationships with other Corporate teams to help build and execute operational programs and efficiencies

  • Influencing behaviours and change management across multiple levels of staff

  • Hands on collaboration with store staff to implement programs and initiatives

  • Consulting and developing future operational initiatives and programs to continue to drive operational efficiencies

  • Accountable for management of selected stores to ensure communication to all stakeholders is upheld, and key milestones and targets are being met.

  • Accountable for identifying and providing the tools/knowledge required for the store to successfully impact positive change

  • Accountable for implementing Operation process agreed by the Dealer and DSM

  • Tracking KPIs and measuring against established benchmarks to measure program progress/sustainment

  • Ability to quickly establish working relationships with Dealer and their team working collaboratively towards a common goal.

  • Understanding of modules/POGs, Floor Plans, Merchandising and Seasonal Changeover

  • Establish solid relationships with the District Sales Managers (DSM) and other cross functional teams

 

What you bring

  • 5+ years progressive Canadian Tire retail experience or equivalent (SM/GM)

  • Highly energetic with the ability to motivate others.

  • Flexible and ability to work in a fast paced, changing environment

  • Strong knowledge in logistics, warehouse management or receiving processes

  • Comfortable managing people and building strong relationships with team

  • Ability to influence and negotiate

  • Demonstrated ability to deliver results

  • Must be comfortable presenting and have highly effective interpersonal and communication skills

  • Strong business acumen and decision-making skills

  • Knowledge and experience with Frontier Reporting

  • Fluent with MS Office products, PowerPoint and other technology

  • Project Management experience

  • Valid Canadian driver’s license and personal vehicle

  • Experience with AutoCAD is an asset

 

Extensive Travel is required across Canada for this role.

REM - Retail Execution Manager

Canadian Tire Corporation, Limited
Calgary - 276.67km
  Management Full-time
What you'll do Teaching and training the dealer and management team on current Operations, Logistics, product flow Best Practices and Operational Excellences Developing the manage...
Learn More
Oct 29th, 2024 at 14:13

Account Manager Full-time Job

Canadian North

Management   Calgary
Job Details

The Account Manager is responsible for managing the day to day operations, exceeding client expectations set out in the contract, providing high quality service and maintaining a strong positive working relationship between the Airline and Client.

Reporting to: Director, Charters and Business Development

*Non-bargaining

DUTIES AND RESPONSIBILITIES: 

Must be able to perform, but not limited to the following duties and responsibilities:

• Actively participate in the Company's Safety Management System program and demonstrate knowledge of employee responsibilities regarding safety.
• Primary point of contact within Contractor organization with operational and account responsibility for the set-up of charter requests and for all operational planning, operational execution and for recovery (IROP) issues involving the charter program including (but not limited to):
• Ensuring the operational objectives of the FIFO programs are met including exceptional On Time Performance (OTP) through effective management of contractor and its sub-contractor's resources;
• Determine routing assignments for each aircraft operated by Canadian North, or its subcontractors, taking configuration, airport requirements and maintenance needs into consideration;
• Participate in fleet planning in regards to heavy maintenance requirements and identify problems and recommend solutions to minimize or alleviate negative impacts on charter service;
• 24 hour availability, either direct to or to another contractor employee with the authority and competence, to act for the contractor in managing issues raised by authorized members of the client;
• Liaison with Charter Director, Manager, OCC, on all changes to the operations and communicate any issues directly with Transportation Coordinator if time is of the essence.
• Advise the client of opportunities to improve load factors by analyzing manifests, and proposing for client approval, potential savings or efficiencies that can be realized by gauge changes or by combining flights, etc.
• Develop and disseminate Irregular Operation Policy (IROP) recovery plans working in conjunction with OCC and client Transportation Coordinator(s).
• Identify problem areas and trends in OTP, recommend and participate in implementing changes.
• Negotiate, coordinate and manage all operational logistics aspects of the client FIFO program including; off-line station contracts, fuel contracts, liaison with airport authorities.
• Liaise with the client on requirements and expectations - especially with respect to planning and executing flight schedule as agreed.
• Provide supervisory support to all Charter Specialists through all phases of client operations.
• Provide support and reports to the Director, Charters and applicable client contacts on flight programs.
• Manage Continuous improvement component of SLA in an ongoing effort to improve products, services or processes. Implement and assist in the management of any workforce logistics solutions' platform(s).
• Coordination with regulatory authorities.
• Manage and execute applicable Service Level Agreement (SLA) requirements for air charter transportation.
• Account Management including: -Manage all of client's requirements and reach the company's targets and objectives; Establish budgets with the client and company; Identify new opportunities for the client; Manage and solve conflicts with client and internal stakeholders; interact and coordinate with the sales team and other staff members in other departments; travel as necessary.
• Other duties as assigned.

SKILLS AND QUALIFICATIONS: 

Include, but not limited to, the following minimum skills and qualifications: 

• Proven ability to work independently with limited supervision or direction
• Excellent interpersonal skills including oral and written communication
• Proven ability to effectively handle diverse and challenging situations
• Ability to manage priorities and conflicting demands
• Well organized, detail orientated, capable of multitasking
• On call availability and willingness to travel regularly, as required
• Management experience considered an asset
• Excellent skills in Microsoft Office Suite is required
• Ability to communicate in Inuktut a definite asset
• Ability to obtain and retain an Airport Restricted Area Pass in accordance with the Airport Restricted Area Access Clearance Program regulated by Transport Canada

Closing Date: September 18, 2024

Calgary, AB T2E7R3, CAN

Account Manager

Canadian North
Calgary - 276.67km
  Management Full-time
The Account Manager is responsible for managing the day to day operations, exceeding client expectations set out in the contract, providing high quality service and maintaining a s...
Learn More
Sep 11th, 2024 at 13:46

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