All jobs within 50 km around Burnaby in Administrative Jobs

What is the opportunity?

RBC Dominion Securities is Canada’s leading full-service investment and wealth management firm. We are committed to helping our clients build financial success through a personalized approach that draws on the full resources of RBC Wealth Management.

The RBC Dominion Securities branch located in Burnaby, BC is looking for an Administrative Assistant to provide administrative support to multiple Investment Advisor teams, and branch support.

You will provide quality client service and help deepen relationships with existing clients through ongoing, efficient support to both clients and the Advisor Teams.

What will you do?

• Coordinate and prepare meetings for Advisors with their clients/prospects.
• Provide proactive client service with a focus on problem resolution and attention to details. Liaise with various departments for execution, where necessary.
• Respond to client inquiries (account transactions, requests account documentation, account reporting, etc.).
• Assist the Advisor team with client onboarding.
• Help manage incoming communications from clients, Advisors and other internal and external partners.
• Maintain existing client accounts and identify opportunities to contact clients: manage timelines and key dates for accounts
• Ensure accurate and timely updates of all necessary documentation in compliance with internal controls and industry regulatory requirements. Maintain complete and up-to-date client files within appropriate systems.
• Respond to incoming inquiries from prospective clients to answer questions

What do you need to succeed?

Must-have

• Strong Microsoft Office Suite skills
• High level of time management and organization skills
• Demonstrated skills in providing world-class client service that will come across as professional, warm, and friendly to our clients
• Exceptional verbal and written communication in English
• Aptitude to build quality relationships

Nice-to-have

• Completion of the Canadian Securities Course (CSC) and Conduct & Practices Handbook (CPH)
• Knowledge of RBC Dominion Securities’ systems and procedures
• Experience in the securities industry is an asset

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• A comprehensive Total Rewards Program which include competitive compensation and flexible benefits
• Leaders who support your development through coaching and managing opportunities
• Ability to make a difference and lasting impact
• Work in a dynamic, collaborative, progressive, and high-performing team
• Opportunities to do challenging work
• Opportunities to building close relationships with clients

The expected base salary range for this particular position is $35,000 - $42,000 -- depending on your experience, skills, and registration status, market conditions and business needs.

You have the potential to earn considerably more through RBC’s robust discretionary bonus program which gives you an opportunity to increase your total compensation, provided the business meets its performance targets and you meet your individual goals.

RBC’s compensation philosophy and principles recognize the importance of a highly qualified global workforce and plays a critical role in attracting, engaging and retaining talent that:

• Drives RBC’s high-performance culture
• Enables collective achievement of our strategic goals
• Generates sustainable shareholder returns and above market shareholder value

Job Skills

Customer Service, Data Entry, Data Gathering Analysis, Desktop Tools, Interpersonal Relationships, Knowledge Organization, Problem Solving, Teamwork, Time Management, Word Processing Software

Additional Job Details

4720 KINGSWAY, TH 12:BURNABY

BURNABY

Canada

37.5

Full time

Wealth Management

Regular

Salaried

2024-03-09

Key Responsibilities

Skills, Knowledge and Expertise

This is an exciting opportunity for an energetic and self-motivated individual to become a member of the administrative team in the Building Department. Your role will include performing complex clerical work requiring considerable knowledge of applicable departmental functions, procedures, policies and customer service duties in the Building Department. You will work collaboratively with team members and perform diversified clerical duties requiring the exercise of considerable independent action and judgement. The work includes routine typing assignments and/or the responsibility for assisting a supervisor in routine administrative functions. The work is distinguished from that of Clerk II by the greater degree of complexity and responsibility entailed in performing diversified departmental clerical assignments or by the entailed supervisory responsibilities. The work is performed under general supervision and results are reviewed and evaluated by a supervisor to ensure conformance with established procedures, policies, and maintenance of established standards.  Please indicate if you are interested in a regular full time position and/or if you would consider or prefer a job share as a regular part-time position. 

Requirements:
•    Grade 12 graduation including or supplemented by courses in word-processing, typing and business,  plus considerable related experience preferably as a Clerk II or an equivalent combination of training and experience as acceptable to the employer may be considered.
•    Experience with Tempest and Prospero is considered an asset.
•    Experience with JD Edwards and KRONOS is considered an asset.
•    Thorough knowledge of business English, spelling, punctuation, arithmetic and good vocabulary for preparation of reports and correspondence.
•    Considerable knowledge of applicable rules and regulations, methods and procedures governing departmental operations.
•    Ability to employ contemporary service excellence principles.
•    Sound knowledge of recordkeeping, billing, indexing, and related clerical functions.
•    Ability to maintain complex records and prepare narrative and statistical reports.
•    Ability to deal effectively with the public, other employees, and subordinates in processing a variety of enquiries, complaints and related matters.
•    Ability to assign, review, and direct the work of staff engaged in clerical and related duties.
•    Assists with the technical maintenance of the system; tests patches and upgrades.
•    Ability to perform complex clerical and typing assignments with minimum supervision.
•    Ability to compose non-routine correspondence, and prepare reports and related material independently.
•    Ability to effectively use PC industry standard applications/software including Word and Excel and to operate common office equipment.
•    Sound knowledge of the methods, practices and procedures used in operating computer word processing and other equipment as related to the work.

Apply by sending your cover letter and resume in one document

Overview

Overview

Requirements:

Languages: Candidates must have knowledge of the English Language
Education: Candidates need standard educational qualifications such as college, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years or equivalent experience
Experience: Candidates should have experience of 1 to less than 2 years

Candidate Status:

• Canadian citizens and permanent or temporary foreign workers of Canada are eligible for this position
• International Candidates who don’t have a valid Canadian work permit also can apply

Responsibilities:

• The candidates should be able to arrange and co-ordinate seminars, conferences, etc., supervise other workers, train other workers, and train, direct, and motivate staff
• The candidates should be able to determine and establish office procedures and routines, plan, develop, and implement recruitment strategies, schedule and confirm appointments, and manage contracts
• The candidates should be able to manage training and development strategies, answer telephone calls and relay messages, answer electronic enquiries, and compile data, statistics, and other information
• The candidates should be able to oversee the preparation of reports, advise senior management, respond to employee questions and complaints, and order office supplies and maintain inventory
• The candidates should be able to negotiate collective agreements on behalf of employers or workers, oversee payroll administration, arrange travel, related itineraries, and make reservations, and open and distribute regular and electronic incoming mail and other material and co-ordinate the flow of information
• The candidates should be able to type and proofread correspondence, forms, and other documents, perform data entry, provide customer service, recruit and hire workers and carry out related staffing actions, and maintain and manage digital databases
• The candidates should be able to perform basic bookkeeping tasks, consult with clients after sale to provide ongoing support, conduct performance reviews, oversee occupational health and safety, and supervise office and volunteer staff

How to apply:

If the position is fit for you and the basic requirements are fulfilled then you can now apply directly to the employer (along with your Resume) through the below-mentioned details

By email
[email protected]

Overview

Requirements:

Languages: Candidates must have knowledge of the English Language
Education: Candidates need standard educational qualifications such as a Secondary (high) school graduation certificate
Experience: Candidates need experience of 1 year to less than 2 years

Location: B – 1111 Ponderosa Street, Coquitlam, BC, V3B 7L3

Responsibilities:

• • The candidate should be able to record and prepare minutes of meetings, seminars and conferences and also train other workers

• The candidate should be able to determine and establish office procedures and routines, order office supplies and maintain inventory and also type and proofread correspondence, forms and other documents
• The candidate should be able to answer telephone and relay telephone calls and messages
• The candidate should be able to compile data, statistics and other information, open and distribute regular and electronic incoming mail and other material and co-ordinate the flow of information and also set up and maintain manual and computerized information filing systems

How to apply:

If the position is fit for you and the basic requirements are fulfilled then you can now apply (along with your resume) through below mentioned details.

By Email:
[email protected]

Requirements:

Languages: Candidates must have knowledge of the English Language
Education: Candidates need standard educational qualifications such as a Secondary (high) school graduation certificate
Experience: Candidates need experience of 1 year to less than 2 years

Responsibilities:

• The candidate should be able to record and prepare minutes of meetings, seminars and conferences and also train other workers
• The candidate should be able to determine and establish office procedures and routines, order office supplies and maintain inventory and also type and proofread correspondence, forms and other documents

• The candidate should be able to answer telephone and relay telephone calls and messages
• The candidate should be able to compile data, statistics and other information, open and distribute regular and electronic incoming mail and other material and co-ordinate the flow of information and also set up and maintain manual and computerized information filing systems

How to apply:

If the position is fit for you and the basic requirements are fulfilled then you can now apply (along with your resume) through below mentioned details.

By Email:
[email protected]

Reporting to the Regional Administrative Services Manager, the Administration Clerk performs a variety of administrative support duties for a regional office. He/She/They are responsible for duties that include reviewing and processing applications, responding to client enquiries, assisting with forms completion and public information sessions, processing rent receipts, work orders, procurement documents and accounts payable invoices, performing reception duties, and providing general clerical, data entry and document management support.

CANDIDATE PROFILE

The successful candidate will have the following:

EDUCATION & EXPERIENCE:

• High school diploma and completion of post-secondary courses in office or business administration or other relevant
  discipline.
• Sound office administration experience.
• Or an equivalent combination of education, training, and experience acceptable to the employer.

 KNOWLEDGE, SKILLS AND ABILITIES:

• Sound knowledge of office systems and procedures.
• Some knowledge of accounting procedures.
• Ability to learn, understand, and explain BC Housing program, policies, and services.
• Ability to deal with the public, staff, and outside agencies in a courteous, professional, and tactful manner.
• Ability to maintain a cash float and balance cash accurately.
• Ability to type a minimum of 40 wpm.
• Ability to search documents, databases, and the internet to resolve issues creatively and within established guidelines.
• Ability to plan, multi-task, meet deadlines and adapt in a fast-paced environment.
• Ability to exercise tact, diplomacy and good judgement when interacting with a broad range of partners and customers, including individuals of diverse social, educational, and cultural backgrounds.
• Ability to plan and meet deadlines by effectively prioritizing actions to respond to numerous diverse and shifting challenges without compromising the quality of work.
• Ability to work with accuracy and excellent attention to detail.
• Excellent oral and written communication skills, with a solid command of English grammar, punctuation, and spelling.
• Excellent interpersonal and conflict resolution skills.
• Strong problem-solving skills.
• Strong in computer applications, including MS Office (Word, Excel, PowerPoint, Outlook), with excellent mail merge document skills.

Reporting to the assigned supervisor, the Documentation Clerk is responsible for processing documentation such as tenant move-outs, building inspections, Declarations of Income and Assets, pet registration, tenant chargebacks, processing work orders, and accounts payable invoices. He/She/They performs property portfolio and property maintenance support functions, provides direct face-to-face and telephone-based customer service to visitors and clients, maintains various databases and current tenant files, and provides general operational support. 

CANDIDATE PROFILE

The successful candidate will have the following:

EDUCATION & EXPERIENCE:

• Secondary school graduation plus completion of a comprehensive post-secondary course in office or business administration from a recognized educational institution.
• Sound clerical experience in related office administration, including contact with diverse members of the public.
• Or an equivalent combination of education, training, and experience suitable to the employer.

KNOWLEDGE, SKILLS AND ABILITIES:

• Sound practical knowledge of the rules, practices, and procedures of office and program administration.
• Sound practical knowledge of Microsoft Office Suite including Word and Excel.
• Some knowledge of accounting.
• Good verbal and written communication skills.
• Good keyboarding skills with a minimum of 50 wpm keyboard speed.
• Excellent interpersonal skills, with good conflict resolution skills.
• Ability to interpret and understand financial documents received from tenants.
• Ability to demonstrate patience and tolerance and exercise tact, diplomacy, and good judgement when dealing with a variety of clients, including those of diverse cultural, educational, and socio-economic backgrounds and those with difficult behavioural issues.
• Ability to prioritize, multi-task, and process a large volume of work in a fast-paced environment with a high degree of accuracy while meeting prescribed deadlines.
• Ability and interest in taking initiative, being flexible, adapting to change and contributing in a team environment.
• Ability to assess and respond quickly and effectively to an incident and/or crisis.