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Overview

Overview

Overview

Overview

Overview

Overview

As an Administrative Support Assistant, you will be responsible for providing administrative support to one or more Advisors and their teams.  
  
IS THIS ROLE RIGHT FOR YOU
In the role you will:

• Be responsible for onboarding new client relationships through digital account opening and documentation administration 
• Process client requests, account transfers, deposits, withdrawals and payments, requests for tax receipts and account reporting
• Respond to client inquiries and issues in a timely manner and escalating , as required

DO YOU HAVE THE SKILLS
We would love to work with you if you have:

• Experience in the securities industry
• Excellent verbal and written communication
• Strong organizational skills 
• Ability to take initiative, work independently and meet deadlines
• Meticulous attention to detail and excellent time management skills
• Exceptional client service skills

WHAT’S IN IT FOR YOU

• At ScotiaMcLeod we help employees build their futures – where they can be themselves, and win together. With a commitment to diversity and inclusion and a performance-oriented culture that includes coaching, learning, and development – there are endless possibilities. At ScotiaMcLeod– you can make an impact. You help make the futures of our 25 million customers happen. You can find your future here.
• The opportunity to join a forward-thinking organization where you are surrounded by a collaborative team of innovative thinkers. 
• An organization committed to making a difference in our communities– for you and our clients.
• An inclusive working environment that encourages creativity, curiosity and celebrates success. 
• Learning and Development – free access to Scotia Academy to upskill and develop your skills.

As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial goals.

Our Customer Experience Associates are people-centric and  connect with customers in a relatable way. As an essential member of the Canadian Banking Branch network, the focus is to provide exceptional service throughout the customer’s journey by:

• Taking a proactive approach to discovering our customer’s needs and listening to understand what they are asking for
• Processing day to day transactions
• Nurturing rich, long-standing relationships
• Contributing to the Branch’s targets by identifying and fulfilling simple sales opportunities
• Being a technology expert and sharing your knowledge by introducing clients to our mobile banking applications and assisting them to better manage their banking needs

Is this role right for you?  In this role you will:

• Build strong customer relationships and deliver excellent customer service
• Uncover and solve customers’ needs
• Explain complicated concepts simply
• Demonstrate success in a target-based performance environment, as well as contribute positively to a team-oriented work environment
• Demonstrate an eagerness to learn and determination to succeed

Do you have the skills that will enable you to succeed in this role? – We’d love to work with you if you:

• Have proven customer service skills through work or community involvement
• Are willing to assist in a professional, friendly and efficient manner
• Are available to work a flexible schedule
• Are comfortable in simple sales situations
• Have strong technical skills and the ability to promote digital and self-service banking options to our customers

What’s in it for you?

• The opportunity to join a forward-thinking organization surrounded by a collaborative team of innovative thinkers
• A rewarding career path with diverse opportunities for professional development
• Internal training to support your career growth and enhance your skills
• An organization committed to making a difference in our communities – for you and our customers
• You can expect to be recognized and rewarded for high-performance. You’ll be supported by leadership through meaningful development conversations that enable faster advancement and internal training to support your growth and development.
• A competitive compensation and benefits package

Main Purpose and Function
The Fleet & Manufacturing Services supports the City of Vancouver in being a service provider in all aspects of Fleet Management. The expertise and knowledge provided to internal and sometimes external clients by the Fleet& Manufacturing Services Branch includes: Engineering, Vehicle Procurement, heavy-duty/Commercial/Automotive Maintenance and Repair, Quick Service Repairs, Machining, Mill Work, Fabrication,Vehicle Outfitting, Carpentry, Body Shop Vehicle Repair and Painting, Product Inventory/Ordering, and Small Equipment Repair. The vehicle fleet includes but is not limited to: Police, Fire, City of Vancouver issued vehicles, Garbage and Recycling trucks. As an Automotive Service Technician, you will be responsible for the maintenanceand repair of this extensive fleet of vehicles and equipment which has a replacement value of $175 million dollars.

This position currently works on a 9-day fortnight schedule. Successful candidates will work on the afternoon shift, from 3:10 pm to 12:34 am, Monday to Friday. Employees may be assigned to work alternative shifts and locations based on operational requirements.

Specific Duties and Responsibilities
Fleet servicing occurs primarily at the fully equipped Garage at Manitoba Yard which houses an employee base of approximately 150 employees from various Trades but also at several satellite facilities. As an Automotive Service Technician, you will work with members of the Fleet & Manufacturing Service team to ensure that quality andtimely work is performed to support and service our clients. A major part of this position will be to support the outfitting/up-fitting of new vehicles, including completing approved modification requests. Preference will be given to candidates who have knowledge and experience in; the installation of components, reading and creating electrical schematics, ability to build, design and troubleshoot electrical systems, and any practical experience in building fleet vehicles to meet customer’s needs. The challenge this busy environment offers is in the variety of work, from small and heavy equipment to automobiles and light to heavy trucks, as well as Plant and Facilities maintenance, Manufacturing and Building maintenance.

The City of Vancouver supports continued education and development in areas of interest for all of its employees.Fleet & Manufacturing Services provides great opportunities for training including dealer training on newly purchased fleet equipment. We are always looking to provide employees with training to develop skills,knowledge, and abilities.

Qualifications
Education and Experience:

• Automotive Service Technician Certificate of Qualifications (T.Q.), Inter-Provincial Red Seal Endorsement.
• Red Seal certification is preferred.
• Completion of Grade 10, supplemented by technical courses related to the work.

Knowledge, Skills, and Abilities:

• Thorough knowledge of the standard practices, methods, materials, tools and equipment used in the automotive and mechanical trade.
• Thorough knowledge of braking systems.
• Considerable knowledge of the hazards and proper safety precautions of the trade.
• Ability to perform a variety of complex skilled electrical and mechanical tasks in the overhaul, repair, maintenance and adjustment of motorcycles, automotive and marine electrical systems.
• Ability to understand and effectively carry out oral and written instructions which may be accompanied by sketches and diagrams.
• Ability to interpret manufacturers' instructions and diagrams pertaining to equipment.
• Ability to requisition parts and materials.
• Ability to operate vehicles and heavy-duty equipment.
• Ability to plan, assign and supervise one or more subordinates.
• Ability to inspect and test City vehicles for road worthiness, following prescribed provincial standards.
• Skill in the use and care of tools and equipment employed in the trade.
• Agility, muscular coordination, and sufficient strength to permit the performance of heavy manual labour.
• Superior mechanical aptitude.

Driver’s License and Record Checks:

• A current and valid Class 5 BC Driver’s License or higher and a Satisfactory National Safety Code driving record.
  • No more than 2 infractions in 2 years or no more than 4 points in 2 consecutive years.
  • 3 years accumulation of no more than 2 preventable work related driving or equipment operating accident in any single year.
• Candidates must attach the following to be considered:
  • Commercial Driving Records Abstract (N Print) for the past 3 years (no more than 14 days prior to this posting)
  • Insurance and Claims History for the past 3 years (no more than 14 days prior to this posting)

Business Unit/Department: Engineering Services (1300) 

Affiliation: CUPE 1004 N/Pks 

Employment Type: Regular Full Time 

Position Start Date: February, 2025  

Salary Information: Pay Grade GR-377: $48.76 per hour

Application Close: January 21, 2025

Main Purpose and Function

The Administrative Assistant works closely with the Directors, Assistant Directors and senior level managers within the departments and is responsible for providing an extensive range of confidential and sensitive administrative support in a fast-paced environment.  The position supports the Department’s senior management team with the development, implementation and monitoring of a variety of projects to ensure departmental consistency, many of which have a direct impact on labour relations.

The position attends and participates in a wide range of technical and administrative meetings, including senior management team meetings, grievance meetings, peer review meetings with industry stakeholders, public policy meetings with other municipalities and provincial and federal government agencies and professional associations.  The Administrative Assistant records minutes, takes action on issues requiring follow-up and reports on the monitoring of newly implemented departmental processes, policies and procedures, ensuring that policies are being maintained and adhered to.  Additionally, the position tracks and monitors activities within the department on behalf of the Directors and/or Assistant Director(s), reports findings and recommends solutions to the senior management team as required. 

The Administrative Assistant is responsible for handling sensitive and confidential documents, including budget reports, departmental re-organizational structures, grievance hearings, disciplinary letters, performance and/or attendance management files, criminal/driver/police record checks (for staff and businesses and organizations), Human Resources related documents and Council reports.  The position coordinates a wide range of meetings on behalf of the Director, Assistant Directors, and the Business Services Manager, conducts background research, preliminary investigations and retrieves information on various staffing, administrative, regulatory and inter-governmental issues.   Additionally, the Administrative Assistant takes a lead role in the development and implementation of administrative type projects across the department such as establishing and setting up departmental databases and administrative policies and procedures.  Monitors department workflow and ensures adherence to relevant departmental and corporate policies and procedures.

Key Contacts and Reporting Relationships

• The position reports directly to the Business Services Manager of Development, Buildings and Licensing, but also provides support to the Director of Permitting Services, Chief Building Official, Chief Licensing Inspector, Director of Digital Services, and their teams.
• Organizes and provides administrative support to the Building Board of Appeal.
• Communicates with various City staff members, members of the development, building and business community and the external parties.

Specific Duties and Responsibilities

• Maintains the Directors’ calendars, plans, organizes and schedules priorities, appointments and internal and external meetings.  Coordinates group meetings, schedules attendees, drafts agendas and arranges for room and equipment procurement as required. Works with multiple, competing, and challenging priorities to organize appointments, proactively resolve conflicts, and ensure optimal use of Directors’ time.
• Advises the Director(s) and/or Assistant Director(s) on key issues and concerns regarding meetings, urgencies and other priorities.  Determines priority/urgency of issues and delegates requests as required.
• Drafts a variety of confidential departmental correspondence such as budgetary reports, briefing notes for Council, other department heads and/or general managers reports related to organizational re-structuring initiatives and minutes of meetings resulting from public meetings and appeal panels.  Many of these reports related to changes in methods and procedures of operations that may impact wage rates, working conditions, promotional opportunities or reductions, changes or increases in staff. Responds to complaints from the public related to staff performance.
• Drafts, edits, and formats sensitive and confidential departmental correspondence and creates and edits presentations, including PowerPoint.  Prepares, photocopies and distributes reports, presentations, correspondence and spreadsheets as required.
• Carries out preliminary investigations to gather information for the Director and/or Assistant Director(s).  Conducts preliminary interviews with the public filing complaints about employees and/or service delivery, carries out preliminary criminal record checks on bargaining unit staff with Police Departments and forwards as required.
• Develops, leads and implements a variety of departmental administrative quality control projects as assigned on behalf of the Director and/or Assistant Director(s).  Monitors records, identifies gaps in established policies and procedures and makes recommendations to address identified issues.
• Organizes materials for, participates in, and prepares minutes for various City committees /meetings, including the Community Services Department Head’s meetings and Departmental Manager Meetings. 
• Manages the Department’s flow of documents and inquiries.  Screens, reviews, edits and proofreads the Director’s correspondence, including e-mail, telephone calls, and voice mail. 
• Makes decisions in the absence of the Director(s) by determining if an issue needs to be forwarded to the GM, GM Executive Assistant, or may be dealt with by another senior leader.
• Researches, analyzes, summarizes, prepares and distributes a variety of reports, including budget reports, staff movement and turnover, statistics (permits, inspections, license applications etc.), presentations and spreadsheets for the Directors and/or Assistant Director(s) action.  Maintains active project files and handles confidential materials. 
• Reviews draft job descriptions and job evaluation requests for staff, ensures consistency with established departmental policies and procedures and communicates with bargaining unit staff and managers.  Reviews parking decal assignments for departmental staff to ensure applicability with corporate policies.
• Reviews administrative processes and/or statistical reports related to the quality and quantity of services to identify issues/trends.  Recommends solutions aimed at ensuring optimal efficiency within the department to address service delivery gaps for consideration by the Directors and/or Assistant Director(s).
• Screens  signing documents such as refunds for permit and license fees, staff travel/expense forms, DLC waiver forms, HR offer letters, and purchasing requests ensuring departmental procedures and policies have been met prior to the Director’s signature.
• Develops and maintains departmental filing systems, tracks and follows-up on correspondence and inquiries on a variety of administrative, financial and human resource issues, ensuring that responses to requests for information from the public, Mayor and Council, and other City departments are completed in a timely manner.
• Conducts background research and investigations on a variety of regulatory and inter-governmental type issues related to permitting, inspections, licensing, animal control and administrative type issues.  Researches and compiles alternate service delivery models, statistical information related to compliance rates and monitor inspection level activities within various inspection branches providing service to the public. 
• Leads, develops, implements and maintains a variety of departmental databases for employees on information such as technical and administrative policies and procedures and information related to the design and construction of buildings, business industries as well as other stakeholders and the general public.
• Provides back up coverage for the GM’s Executive Assistant, Administrative Assistant III, and under exceptional circumstances, provides back up coverage for the Business Services Manager.
• Schedules and tracks annual performance reviews for Directors and electronically files their teams’ performance reviews.
• Create and submit Electronic Staff Actions Forms, Electronic Compensation Authorization Forms and SuccessFactors Job Requisitions.
• Monitors TFT roles and follows up with Managers regarding extensions.
• Monitors outstanding job requisitions to ensure timely posting. 
• Performs other duties/responsibilities as assigned.

Qualifications

Education and Experience:

• Completion of grade 12 supplemented by courses in office administration
• Minimum of two to three years’ Executive Assistant experience, including experience working at the senior level handling sensitive and confidential information or an equivalent combination of education, training and experience.

Knowledge, Skills and Abilities:

• Excellent verbal and written communication skills;
• Highly developed customer service and interpersonal skills with the ability to communicate effectively both orally and in writing with a wide range of employees across the City, including the political level, the members of the public and external contacts; 
• Ability to exercise substantial discretion and deal with sensitive and confidential material in support of senior management, internal audit, and other sensitive areas of City business;
• Interpersonal skills to promote a supportive, respectful, and safe work environment;
• Ability to set priorities and meet goals in a timely manner;
• Ability to deal tactfully and effectively with a wide variety of internal and external contacts including comprehending and interpreting departmental rules and regulations;
• Ability to plan, organize and manage the work of a number of departmental staff while leading administrative type projects on behalf of the Business Services Manager, Directors and/or Assistant Director(s);Ability to record the minutes and report the proceedings of various departmental and committee meetings;
• Ability to be resourceful, flexible, adaptable and possess a high degree of common sense and initiative;
• Ability to research and gather information;
• Ability to make accurate complex arithmetical and statistical computations;
• Superior clerical, mathematical, and statistical aptitude and accuracy with skills at an advanced level using MS Office programs;
• Effective knowledge of correct punctuation, grammatical usage and a comprehensive vocabulary for preparation of business letters, reports and statements;
• Superior knowledge of departmental responsibilities as well as other departments within the City;
• Effective organizational skills to manage a changing workload, track and follow up/follow through on delayed assignments, projects and reports involving other departments;
• Ability to work independently and effectively with minimal supervision, prioritize work schedule, complete assigned duties within timelines;
• Independent judgement and action is exercised in complex and non-routine matters where decisions are made within the framework of established procedures; policy or unusual problems referred to the Directors.  An awareness of ongoing and sometimes sensitive issues and use of discretion in dealing with confidential matters is an essential component of this position.

Where operationally appropriate and subject to change, the City of Vancouver has a Flexible Work Program. This program allows staff to work remotely 1 – 4 days a week from locations that are a daily commutable distance from their work at a City worksite.  At this time this position is eligible to be part of the Flexible Work Program.

Business Unit/Department: Development, Buildings & Licensing (1250) 

Affiliation: Exempt 

Employment Type: Regular Full Time 

Position Start Date: February, 2025

Salary Information: Pay Grade RNG-030: $56,567 to $70,714 per year

Application Close: January 26, 2025

As a member of the Maintenance team, the Millwright is responsible for the routine/preventive maintenance and troubleshooting of the manufacturing equipment, building and Building Equipment. This is a full-time relief position, when not relieving the home shift is Wednesday - Saturday 6:45 AM to 4:15 PM.

Schedule: Relief with home shift; Wednesday - Saturday 6:45 AM to 4:15 PM

Wage: $51.24/hour

We support and care for our employees by providing them with…

• Competitive salaries

• Advantageous corporate agreements

• Full range of group insurance benefits

• Group retirement pension plan with employer contribution

• Purchase option of company stocks

• Group RRSP

• Health and wellness program in the workplace

• Assistance program for employees and their families

• Saputo products at a discounted price

You are best suited for the role if you…

• Facilitate the timely and efficient processing and packaging of fluid products.

• Carries out preventative maintenance on assigned equipment.

• Trouble shoots and repairs equipment in breakdown situations to ensure production efficiencies are achieved.

• Provides training to plant staff as required.

• Works with other trades groups to complete project assignments.

• Works with vendors as required.

• Coordinates and assist in mechanical and electrical installations.

• Maintains/Programs plant PLCs (if qualified to do so).

• Keeping of proper HACCP documents, Sanitary and Preventative maintenance documents as required.

• Performance of other duties as required.

You are best suited for the role if you…

• Certified Journeyman

• Excellent mechanical skills and ability to carry out general plant/ equipment maintenance

• Food industry or high-speed packaging experience

• PLC training and experience would be an asset

• Demonstrate excellent trouble shooting skills and analytical skills

• Able to work independently with minimum supervisor and within an interdependent team

• A high level of self-motivation and initiative

• Proven proficiency and dependability in current position with a good safety record

• Able to work in confined spaces

• Some heavy lifting required