1854 Jobs Found
Customer Service Agent Full-time Job
Customer Service OttawaJob Details
Requisition ID: 15855
Department: Finance and Corporate Services Dept.
Service: Service Ottawa
Branch: Counter Services Branch
Employment Type: Multiple Full-time Temporary -Up to 1 year; Multiple Full-time Permanent
Work Hours: 35.00hours per week
Affiliation: CUPE 503 Inside/Outside
Salary Information: $61,663.42- $72,157.54 annually (2024 rates of pay)
Location: Various locations
City: Ottawa, ON
Job Category: Administrative and Support Services
Application Close: 30/06/2025
*Applications received will be used to staff current and on-going requirements for 12 months.
JOB SUMMARY
The mandate of ServiceOttawa is to achieve better outcomes for Ottawa residents and businesses when they access City services, by providing a consistent and positive client experience across multiple channels with a focus on Service Excellence. The Counter Services team responds to community needs through the provision of optimum client service delivery employing a centralized one-stop approach. Counter Services consists of seven Client Services Centres and three Provincial Offences offices, which offer a variety of services such as pet registrations, marriage ceremonies, payment intake, parking permits and provincial court services to name a few. Counter Services staff process over 250,000 transactions and handle over $190 million in revenue per year for the City.
You are responsible for providing information and customer service for a wide range of municipal and provincial services, programs, policies, procedures, permits and fee structures, as part of a team of agents, delivered through a ServiceOttawa Centre; ensuring service continuity in responding to inquiries and urgent requests from the public, elected officials, internal staff, and other government agencies through a variety of platforms, primarily by in-person and including electronic/web, email and phone in the most efficient and professional manner possible, minimizing referrals and transfers to other subject matter experts, where possible, and ensuring follow up where required. Work is performed in accordance with corporate/departmental/branch policies, procedures, standards and guidelines, as well as any applicable legislation/regulations, and in meeting performance and quality assurance standards.
You are also responsible for determining the course of action for parking ticket resolution in accordance with the First Attendance Facility policy/procedures, and service standards set within the Branch.
EDUCATION AND EXPERIENCE
Completion of Grade 12
Post-secondary education and/or training related to Customer Service is an asset
Minimum of 3 years of relevant experience in a customer service environment, providing service to the public by telephone, in person, in writing and electronically in a multi-service environment, such as a in call centre and/or a counter service operations
KNOWLEDGE
- Knowledge of customer service delivery mechanisms, practices and strategies to resolving customer related complaints
- Computer literacy in MS Office Suite, internet/intranet and job specific programs such as ICON, IP360, Dynamics, Liberty Recording System, LAGAN, Knowledge BASE, Ottawa.ca, MAP, ITX, VTAX, H2O, ACTIVENet, PRESTO, SAP, VSTATS, etc.
- Knowledge of provincial legislation & regulations, corporate policies & procedures along with the ability to apply and interpret these provisions
- Knowledge of applicable health and safety legislation, including the rights and duties of workers.
- Knowledge of City of Ottawa organizational structure, services and personnel is an asset
COMPETENCIES, SKILLS AND ABILITIES
- Strong interpersonal and communication skills combined with excellent customer service skills especially during busy periods, stressful situations or emergencies
- Communicate effectively and tactfully with municipal staff, elected officials and members of the general public by telephone and in-person
- Strong writing skills and ability to compose professional, clear and concise responses to written inquiries
- Organize, multi-task and prioritize work
- Exercise sound judgment and discretion in decision making to selecting/suggesting a course of action within a list of possible alternatives, particularly after-hours, to minimize risk to the corporation and maximize public safety
- Work independently and in a team setting
- Possess an excellent attendance record
- Punctual, reliable and dependable
- Flexible and adaptable to deal with varying situations
- Strong listening/comprehension skills
- Strong organizational skills
WHAT YOU NEED TO KNOW
- Language Requirement: Designated Day 1 Ready – immediate requirement for language proficiency: French: oral, reading, writing English: oral, reading, writing Candidates must meet language requirement for position upon hire.
- Police Record Check: The successful candidate will be required to complete a Criminal Records and Judicial Matters Check with the Police Services detachment in their jurisdiction to the City of Ottawa’s satisfaction.; Police record checks completed by a third-party company will not be accepted.
- Driver’s License Requirement: This position requires the successful candidate to use their own transportation.
- You may initially be paid 95% of your starting rate of pay, in accordance with the collective agreement.
- Experience and formal training combined with demonstrated performance and ability may substitute for stipulated academic requirements.
- Please save a copy of the job poster. Once the closing date has passed, it will no longer be available.
We wish to thank all applicants for their interest and effort in applying for this position. Only candidates selected for interviews will be contacted.
Customer Service Agent
City Of Ottawa
Ottawa - 339.12kmCustomer Service Full-time
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ADMINISTRATIVE ASSISTANT Full-time Job
Administrative Jobs MontréalJob Details
We are looking for a highly organized and proactive Administrative Assistant to support our Chief Economist and the Vice-President of External Communications. This role requires a rigorous person with excellent coordination skills, including complex travel planning, and the ability to provide day-to-day administrative support in a bilingual and dynamic environment.
CHALLENGES TO BE MET
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Coordinate travel logistics (domestic and international): flights, accommodations, itineraries, expense reports.
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Manage calendars, organize meetings in different time zones, and prepare briefing documents.
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Support the preparation of presentations, reports and communications for internal and external audiences.
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Liaise with internal teams and external stakeholders to ensure smooth coordination.
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Process invoices, purchase orders and expense reports in accordance with internal policies.
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Provide ad hoc support to the Executive Assistant as required.
WHAT WE ARE LOOKING FOR
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Diploma of Collegial Studies (DEP or DEC) in office automation technology or related field.
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Minimum of 3 years of relevant experience in administrative support, ideally in a corporate or public affairs context.
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Demonstrated experience in managing complex travel and executive agendas.
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Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
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Excellent organizational, time management and prioritization skills.
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Excellent oral and written communication skills in French and English.
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Discretion, diplomacy and professionalism.
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Ability to work independently and adapt to changing priorities.
#INDHP
ADMINISTRATIVE ASSISTANT
BDC
Montréal - 430.44kmAdministrative Jobs Full-time
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Customer Service Team Lead (Night and Weekend) - DuProprio Full-time Job
Customer Service MontréalJob Details
DuProprio is currently looking for a Customer Service Team Leader for evening and weekend shifts .
Sounds like a good fit? Would you like to put your passion to good use and join the customer service team as a Customer Service Team Leader ?
Reporting to the Deputy Director of Residential Services, your responsibilities will include leading, mentoring, and developing customer service advisors to ensure the quality of services offered to clients. You will play a key role in human resources management, strategic planning, and customer satisfaction.
Concretely , what do your days look like ?
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Organize sessions to support individual and collective progress ;
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Implement actions to achieve the department's objectives ;
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Plan and supervise initial and ongoing training with the training team ;
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Identify training needs to support business objectives;
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Ensure adherence to timetables and ensure proper planning and management of resources with the workforce planner ;
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Distribute tasks and ensure their execution ;
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Prepare and lead team meetings ;
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Participate in various tasks related to human resources management such as recruitment and performance management ;
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Ensure sound management of complaints, monitor surveys and provide exemplary customer service;
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Identify optimization opportunities and contribute to improvement strategies.
What do you need to be a customer service team leader with us ?
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Accumulate 2 to 5 years of experience in customer service, including experience in management , supervision or team coordination ;
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Be available three days a week from 10:30 a.m. to 7:00 p.m., as well as Saturday and Sunday from 8:00 a.m. to 3:00 p.m.;
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Supervise the team with mobilizing leadership, promoting autonomy, innovation and accountability ;
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Develop a clear operational vision aligned with the organization's strategic objectives ;
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Have a proactive approach in defining and implementing continuous improvement strategies ;
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Demonstrate an ability to lead projects or initiatives aimed at improving customer experience or internal operations ;
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Demonstrate managerial courage and be able to face uncomfortable situations ;
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Provide exceptional customer service by placing customer needs at the heart of priorities ;
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Communicate effectively orally and in writing ;
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Be able to clearly convey expectations and give constructive feedback;
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Have excellent management of time, priorities and resources ;
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Use technological tools (CRM, office software, communication platforms) with ease ;
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Adapt to changes and demonstrate flexibility in a changing context.
Benefits that make a real difference :
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A group insurance program paid in part by the employer (drug, dental, travel, life, disability insurance, etc.) including a $5,000 health account ;
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A bonus system to highlight and reward your work ;
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A generous vacation policy ;
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5 days of paid floating leave upon starting your job;
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Access to an employee and family assistance program ( EAP F ) ;
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A telemedicine service ;
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An annual allowance of $ 20 for your sports and cultural activities ;
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A day of paid leave when you move and for volunteering;
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Several employee discounts so that you can carry out your real estate projects with complete confidence and at lower costs .
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An annual base salary plus a performance-based commission plan .
And we don't stop there, because we really care about you:
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A hybrid and flexible teleworking formula;
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An integration process to quickly familiarize you with your work environment and our services;
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A work environment that prioritizes both your professional development and your personal growth ;
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A social club that ensures your daily life with us is pleasant and stimulating;
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Collaborative teamwork where your wildest ideas are welcomed and even encouraged.
EspaceProprio is an independent subsidiary of the Desjardins Group, which works exclusively in the field of housing and ensures the integration, coordination and support of the various companies acquired by Desjardins, such as DuProprio, RénoAssistance and Confia.
#LBDP
#LI-Hybrid
Customer Service Team Lead (Night and Weekend) - DuProprio
EspaceProprio
Montréal - 430.44kmCustomer Service Full-time
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Security Guard Full-time Job
Security & Safety BellevilleJob Details
We are committed to building a diverse and inclusive workplace, and we encourage applications from all qualified candidates.
In accordance with the Ontario Human Rights Code (Section 14) and our organization's commitment to reconciliation and Indigenous employment, preference will be given to qualified candidates who self-identify as First Nations, Métis, or Inuit.
We invite Indigenous applicants to voluntarily self-identify in their application. This information will be kept confidential and used only for the purposes of employment equity and special program consideration.
RESPONSIBILITIES
- Access control
- Deter theft/vandalism.
- Log keeping/reporting.
- Prevent unauthorized access.
- Enforcing client regulations
- Maintain diligence.
- Must be fit and able to respond to emergency calls.
- Foot patrol - including walking up to 5 or more Kilometer a day, standing for extended periods of time.
OTHER REQUIREMENTS
- Mandatory safety equipment must be worn at this location. including hard hat, safety vest, gloves, and safety shoes
- Valid guard license -
- First Aid/CPR certification (mandatory)
- Must complete OPG security clearance.
- Personal transportation required as there is no public transportation to this location.
QUALIFICATIONS: -
- Good English communication, written and verbal -
- Good record keeping -
HOURS OF WORK:
Full Time Hours:
- Mon/Tues/Wed 0600 until 1800
- Monday to Friday Midnight to 0800
- Monday to Friday 0800 to 1600
- Monday to Friday 1600 to 0000
Part Time positions:
- Friday and Saturday 0000 to 1200
- Saturday and Sunday 1200 to 0000
#AF-EasternCanada
Security Guard
Securitas Canada
Belleville - 438.19kmSecurity & Safety Full-time
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Specialist, Corporate Security Full-time Job
Coca-Cola Canada Bottling Limited.
Security & Safety MontréalJob Details
The Security Specialist is primarily responsible for the maintenance and implementation of physical security programs and equipment of Coke Canada Bottling’s facilities. Located in Montreal and reporting to the Director, Health Safety Security and Environment, the Security Specialist works closely with Security Managers and business partners across all Operating Units to provide guidance and recommendations regarding all aspects of security.
Responsibilities
- Maintain security practices, policies and procedures that ensure compliance with company, regulatory, legal and ethical policies and requirements
- Ensure all security equipment and systems are operating in accordance with operating procedures, equipment is inventoried and escalate all problems/issues to management. Work with Information Technology team where required
- Act as point of contact for maintenance and repair of all security equipment issues and repairs
- Act as point of contact for all security inquiries relating to maintenance and repair of security related equipment, and requests for information from sites
- Provide recommendations on security equipment and design projects working with Security Managers and business partners
- Act as first point of contact for Quebec locations. In consultation with Security Managers conduct investigations and audits for assigned area. Respond and provide support for urgent/emergency situations after normal business hours for assigned area
Qualifications
- Bachelor’s degree or Equivalent work experience is required, with courses in law enforcement or relevant field preferred
- At least 3 years experience in the corporate security field
- Bilingual in spoken and written French and English
- Experience with implementation, operation and support of electronic access control and surveillance systems
- Knowledge of investigative practices, methods and enforcement strategies
- Familiar with the protocols for collecting, handling, and passing on evidence
- Experience in presenting or delivering presentations, training programs, and communicating findings
- Administrative skills: proficiency with IT tools, Words, Excel, Outlook and ability to complete and create forms, reports, and logs
- Ability to handle multiple projects and assignments concurrently
- Ability to handle sensitive information while maintaining confidentiality
- Strong analytical skills as well as good interview, interrogation and investigation techniques and skills;
- Ability to show initiative, good judgment and resourcefulness
Specialist, Corporate Security
Coca-Cola Canada Bottling Limited.
Montréal - 430.44kmSecurity & Safety Full-time
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ScotiaMcLeod Administrative Assistant Full-time Job
Administrative Jobs MontréalJob Details
When you join ScotiaMcLeod, you’ll be empowered to deliver Enriched Thinking®, a unique approach that incorporates your client’s thinking, as well as our thinking, to drive results. You’ll work with a team of specialists to deliver a client-centric approach to wealth management, enabling you to consider all the facets of your client’s life, family and business. With a focus on total wealth planning, and wealth specialists to help you deliver on this unique value proposition, you’ll be enabling clients to see not just the big picture, but all the little ones too.
As an Administrative Support Assistant, your role is to provide administrative support to one or more Advisors and their teams.
IS THIS ROLE RIGHT FOR YOU
In the role you will:
1. Ensure a high level of non-trade client service by:
- Acting as receptionist by answering phones and greeting clients
- Arranging client meetings including venues, preparing printed materials and handling schedule changes
- Assisting with Advisor seminars by booking venues, scheduling guests, greeting clients, arranging for refreshments etc.
- Following up on client meetings and entering notes in contact management system
- Processing client requests, account transfers, deposits, withdrawals and payments, requests for tax receipts and account reporting
- Responding to client inquiries and issues in a timely, responsive manner and escalating to Advisor when appropriate
2. Provide administrative support by:
- Processing client account documentation
- Assisting in writing and processing clients’/prospects letters and proposals
- Ordering marketing materials
- Maintaining client files and information on the appropriate systems
- Opening new accounts and processing new account documentation
- Processing account transfer documentation and follow up to ensure receipt
- Following up on outstanding documentation for restricted accounts
- Ensuring all client interaction is accurately documented
- Gathering deferred sales charge (DSC) information
- Ensuring adherence of all regulatory rules as it relates to client accounts and related documentation
- Following up with clients on missing documentation required as per the industry regulatory requirements
3. Contribute to the effective functioning of the branch team by:
- Building effective working relationships across the team and with various business line and corporate function contacts
- Maintaining a high level of customer service
- Facilitating a culture of open and honest communication
- Actively participating and contributing to touch bases and team meetings
- Encouraging the generation of new ideas and approaches
- Actively sharing knowledge and experience to enhance the development of all team members
- Developing and executing a meaningful employee development plan
DO YOU HAVE THE SKILLS
We would love to work with you if you have:
- Excellent written and verbal communication skills
- Strong organizational skills
- Ability to take initiative and work independently
- Ability to meet deadlines
- Knowledge of Microsoft systems: Word, Excel and PowerPoint
- Secondary education
Working Conditions
The role operates within a standard office environment.
Pursuant to a language needs assessment conducted by Scotiabank, the successful candidate will be required to be able to communicate in English and French as they will be required to work closely with other groups from head office who operate primarily in English, and they will serve and English-speaking clientele.
#SWM
ScotiaMcLeod Administrative Assistant
Scotiabank
Montréal - 430.44kmAdministrative Jobs Full-time
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Sales Associate Full-time Job
Sales & Retail OttawaJob Details
Our branded retail team is at the heart of our success. We represent the welcoming spirit of our company. Our retail teams are outgoing and approachable individuals who understand how our products and services fit into everyday life, and we’re excited to show customers how that technology can enhance and simplify their lives. We deliver a seamless experience, value expertise, dedication, and commitment to doing what’s right for our customers needs, every time.
At Rogers, we believe in fostering an environment that inspires personal growth, building careers, and creating an inclusive future for everyone. If you’re passionate about technology, enjoy connecting with people, and thrive in a supportive team environment, consider exploring the following opportunity!
As a Sales Associate, you can expect to:
- Enhance the retail experience in our stores, by providing best in class service and value-added solutions to our customers
- Promote Rogers & Fido brands, including Rogers Mastercard
- Engage and grow your customer base with personalized communication and outreach to customers via phone calls and business text messaging
- Participate in community events and outreach efforts to support local small businesses.
- Operate with a creative spirit that can adapt to an ever-changing environment while enjoying the thrill of hitting sales goals
What’s in it for you:
- Competitive compensation plus commissions
- One of the best flex health benefits, RRSP, TFSA and Pension plans in Canada
- Mental Health and Support benefits- 100% coverage
- Employee and Family Assistance Program benefits
- Employee discounts that can offer up to 50% off our Rogers & Fido products and services
- A commitment to fostering an inclusive and diverse workplace where all our team members can bring their whole selves to work
- A flexible schedule, including evenings & weekends (Min 20 hours/week)
- Career growth and development opportunities
What we’re looking for:
- You are great with people and are passionate about delivering an exceptional customer experience
- You love being part of a team and are a great collaborator
- You are excited and inspired by technology
- You meet the minimum age of majority in your province
After you apply, watch your email
Candidates will be required to complete an online assessment as a next step. If you are selected to move forward in the process, our recruitment team will reach out to you discuss the position further.
To protect our people, brand and assets, a pre-employment background check will be conducted. As part of our selection process, all candidates must clear a criminal/credit background check and ID verification. Previous employment verification may be required depending on the role.
Schedule: Part time
Shift: Variable
Length of Contract: Not Applicable (Regular Position)
Work Location: 1200 St Laurent Blvd Unit 248 (5461), Ottawa, ON
Travel Requirements: Up to 100%
Background Check(s) Required: Canadian Criminal Record Check
Posting Category/Function: Retail (In Store / Hourly) & Sales and Service
Requisition ID: 324617
Sales Associate
Rogers Communications Inc.
Ottawa - 339.12kmSales & Retail Full-time
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Customer Service Advisor - EspaceProprio Full-time Job
Customer Service LavalJob Details
Does this speak to you? Would you like to put your passion to good use and join the advisory service team as a customer service advisor ?
Concretely , what do your days look like ?
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Handle incoming and outgoing calls and emails to ensure effective communication with our customers;
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Actively listen to clients in order to clearly identify their housing needs ;
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Present and promote the services offered;
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Direct clients to the resources most appropriate to their situation ;
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Ensure the updating of our clients ' files by carrying out various administrative tasks;
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Represent the company at one-off events ;
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Offer a dynamic, personalized and caring experience to our customers ;
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Contribute to the continuous improvement of internal services and procedures.
What do you need to be a customer service advisor ?
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Have more than one year of relevant experience in customer service;
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Have experience in a call center (an asset);
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Have an advanced level of spoken English or perfect bilingualism in order to serve a wider clientele (an asset);
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Demonstrate a sincere passion for customer service and a keen interest in the real estate field;
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Demonstrate agility in a constantly changing environment;
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Organize your work independently while collaborating effectively with the team;
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Learn quickly, explore new approaches with curiosity and navigate easily with several computer tools;
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Be open to working occasional Saturdays, as needed;
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Communicate clearly, kindly and professionally;
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Actively participate in the continuous improvement of services and processes;
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The ability to travel to the Charny, Laval, or Montreal office. (Details about our hybrid work model will be presented to you during the recruitment process.)
Benefits that make a real difference
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An hourly wage based on your experience starting at $ 20.90
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The possibility of receiving the bilingualism bonus ($1) and the evening and weekend bonus ($2);
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A group insurance program paid in part by the employer (drug, dental, travel, life, disability insurance, etc.) including a $500 health account;
-
A bonus system to highlight and reward your work;
-
A generous vacation policy;
-
5 days of paid floating leave upon starting your job ;
-
Access to an employee and family assistance program (EFAP);
-
A telemedicine service;
-
An annual allowance of $200 for your sports and cultural activities;
-
A day of paid leave when you move and for volunteering;
-
Several employee discounts so that you can carry out your real estate projects with complete confidence and at a lower cost.
And we don't stop there, because we really care about you:
-
An integration process to quickly familiarize you with your work environment and our services ;
-
A work environment that prioritizes both your professional development and your personal growth ;
-
A social club that ensures your daily life with us is pleasant and stimulating;
-
Collaborative teamwork where your wildest ideas are welcomed and even encouraged.
EspaceProprio is an independent subsidiary of the Desjardins Group, which works exclusively in the field of housing and ensures the integration, coordination and support of the various companies acquired by Desjardins, such as DuProprio, RénoAssistance and Confia.
#LBEP
#LI-Hybrid
Customer Service Advisor - EspaceProprio
EspaceProprio
Laval - 420.22kmCustomer Service Full-time
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Coordinator, Payroll Full-time Job
Financial Services AuroraJob Details
Job Responsibilities:
The Payroll Coordinator will be responsible for the full cycle processing of assigned Canada and/or US payrolls including participating in year-end activities, 3rd party remittances, garnishment set up, payroll journal entries.
Your Responsibilities
Payroll Responsibilities
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Assist with the coordination of weekly, bi-weekly, and semi-monthly payroll cycles by preparing reports, tracking data, and ensuring all documentation is complete and accurate.
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Support garnishment entries, incentive payouts, and other payroll adjustments through data entry and validation.
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Maintain and organize payroll records, audit trails, and processing documentation (run books and checklists).
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Assist in reconciling third-party remittances and ensuring timely submission based on required due dates.
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Help prepare and support the year-end payroll process, including T4s and W-2s, amendments, and audits.
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Provide administrative support in tracking and submitting payroll-related reports for Finance, Operations, and external stakeholders.
General Responsibilities
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Maintain up-to-date and complete payroll processing instructions and division notes.
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Assist in testing and documenting payroll system changes or configuration updates as directed.
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Ensure adherence to payroll policies, internal controls, and data confidentiality standards.
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Help track and resolve employee issues by coordinating with other payroll team members or departments.
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Provide administrative support during payroll system implementations, testing, and upgrades.
Who we are looking for
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3 to 5 years processing large scale US and Canada payroll (2500+ employees)
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Expatriate/commuter payroll exposure is considered an asset
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Active PCP or FPC Designation or willingness to obtain designation
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Advanced Excel skills for reporting, metrics and data validation
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Strong planning and organizational skills with proven ability to manage competing priorities, maintain sensitive and highly confidential information
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Very detailed oriented with a superior track record of achieving high quality results
Coordinator, Payroll
Magna Exteriors
Aurora - 473.68kmFinancial Services Full-time
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DZ Cooler Delivery Driver Full-time Job
Coca-Cola Canada Bottling Limited.
Transportation & Logistics BarrieJob Details
-
- Posting Locations - Barrie
- Employee Type - Regular Employee FT Hourly
- Shift/Hours – Monday to Thursday 6:30am to 5:30pm
- Hourly Rate - $27.14/hr
About This Opportunity
As a Cooler Mover you will be responsible for delivering, setting up, moving and exchanging vending equipment in cutomer accounts and other outlets.
Responsibilities
- Deliver, exchange and move vending equipment.
- Complete safety vehicle reports on a daily basis.
- Load and unload vending machines for delivery and/or return.
- Communicates with dispatchers, customers and supervisors regarding delivery and pick up status.
- Set coolers, which involves setting shelves, temperature and checking refrigeration.
- Educate customers in operation of equipment.
- Maintain clean and safe work area.
Qualifications
- High School diploma or GED preferred.
- 1-3 years of general work experience required.
- Prior work experience with moving equipment preferred.
- Previous vending equipment repair and distribution a plus.
- Ability to do heavy lifting on a daily basis.
- Demonstrated mechanical and technical aptitude.
- Valid CDL required, Class A preferred, current vehicle liability insurance, and driving record within MVR policy guidelines.
- Forklift certification preferred.
- Must be able to pass a Department of Transportation physical and/or have a valid DOT Medical Card.
DZ Cooler Delivery Driver
Coca-Cola Canada Bottling Limited.
Barrie - 435.73kmTransportation & Logistics Full-time
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Manager, Health, Safety and Environment Full-time Job
Coca-Cola Canada Bottling Limited.
Medical & Healthcare L'AssomptionJob Details
- Facility and Work Location- L'Assomption,
- Employee Type - Regular Employee FT Salaried
About This Opportunity
Reporting into the Senior Manager, QHSE, the Health, Safety & Environment (HSE) Manager is responsible for the development, organization, deployment, administration and monitoring of all Health and Safety programs within Distribution, Warehouse, Sales, and Merchandising. The role will focus strategically on prevention and applying policies to establish a culture of health and safety within Route to Market activities.
This will involve regularly visiting facilities and off site markets to assess, to observe, provide mentorship, and assess level of HSE culture. The role will ensure thorough implementation and execution of HSE related programs and processes, as well as ensure that all HSE programs comply with company and regulatory requirements within an assigned region. The role will also conduct assessments to identify potential hazards or impacts and establish controls to mitigate risks and maintain records, investigate accidents and injuries, and prepare appropriate reports.
Responsibilities
HSE Culture
- Proactive Safety Programs: Lead and support safety initiatives at Coke Canada facilities and offsite locations.
- Ergonomics Program: Manage training, metrics, observations, and maintenance for your region.
- Engagement & Communication: Collaborate with Joint Health and Safety Committees, lead focus groups, and deliver regular updates to senior management.
HSE Compliance
- Incident Management: Support investigations, reporting, and follow-up on action plans.
- Regulatory Liaison: Act as the point of contact for government and regulatory bodies.
- Risk & Hygiene Monitoring: Conduct risk assessments and evaluate industrial hygiene data, proposing corrective actions.
HSE Management System
- Training & Standards: Develop and implement HSE training and ensure consistent application of standards.
- Audits & Corrective Actions: Perform audits and support timely implementation of corrective measures.
- Program Leadership: Lead provincial rebate programs and support system-wide HSE initiatives.
Qualifications
- Bachelor’s degree or equivalent required; a diploma or degree in a safety-related field is preferred.
- Minimum of 3 years of HSE experience and 3 years in a management role.
- CRSP designation is considered an asset.
- Experience in warehouse, distribution, and fleet environments across multiple locations is an advantage.
- Fluency in both French and English is required.
- Wllingness and ability to travel 30–40% across the assigned region.
- Proven ability to act as a change agent, driving cultural transformation through collaboration and influence.
- Strong organizational and time management skills.
- Excellent communication and presentation abilities, with the capacity to engage all levels of the organization.
- Customer-focused mindset with strong relationship-building skills across functions and stakeholders.
Manager, Health, Safety and Environment
Coca-Cola Canada Bottling Limited.
L'Assomption - 417.06kmMedical & Healthcare Full-time
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Security Agent | Donnacona - Permanent 24 H Sat and Sun - $22.14/H Full-time Job
Security & Safety DonnaconaJob Details
SECURITAS is currently recruiting a security guard for a data center in Donnacona under construction, looking to work in a high-energy environment, you have good interpersonal skills, a sense of customer service and you are able to work in a team this role is for you. Great opportunity for those who are starting out in the private security sector wanting to familiarize themselves quietly with the environment .
Security agent position to fill the following shift:
- Day or night shift for a total of 24 hours
- Saturday and Sunday
- The candidate must speak French
- 5 years of residency in Canada REQUIRED
The exact salary is $22.14/H day and night $23.14/H including bonuses
Job Requirements:
- Valid security guard license (BSP)
- Valid first aid certificate (CPR)
- ASP construction (Desirable)
- Customer service skills
- Proactive, punctual and professional
- Ideally living in Quebec City and its surrounding areas
Main tasks to be accomplished:
- Patrolling (rounds)
- Do surveillance
- Report incidents
- Be alert to any potential hazards in the building and report them
- Satisfy customer requests
Please note that only selected candidates will be contacted for an interview. We thank you for your understanding .
Securitas Canada is an equal opportunity employer. We encourage applications from all four designated groups—women, Indigenous communities, visible minorities, and persons with disabilities.
#AF-Quebec
Security Agent | Donnacona - Permanent 24 H Sat and Sun - $22.14/H
Securitas Canada
Donnacona - 483.39kmSecurity & Safety Full-time
22.14
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