1787 Jobs Found

SENIOR SOFTWARE DEVELOPER CLIENT SPACE Full-time Job

BDC

IT & Telecoms   Montréal
Job Details

Choosing BDC as your employer means working in a healthy, inclusive, and skilled workplace that puts forward the best conditions to bring together unique teams where employees are empowered to act. It also means being at the centre of ambitious economic and financial projects to see further and to do things differently, to fuel the success of Canadian entrepreneurs.

 

Choosing BDC as your employer also means:

  • Flexible and competitive benefits, including an Employee Savings and Investment Plan where BDC matches part of your voluntary contributions, a Defined Benefit Pension Plan, a $750 wellness and health care spending account, to name a few   

  • In addition to paid vacation each year, five personal days, sick days as necessary, and our offices are closed from December 25 to January 1

  • A hybrid work model that truly balances work and personal life

  • Opportunities for learning, training and development, and much more... 

 

POSITION OVERVIEW

 

Reporting to the Chapter Lead of Application Services, the Senior Software Developer is an integrated role within the IT solutions delivery team. The Developer must participate in the complete development cycle, starting with planning and estimates, developing, implementing, and deploying complex services, orchestrations, and integrations following the requirements in a continuous integration and deployment context. Working smoothly in a fast-evolving environment and in a collaborative work mode will be the norm.

 

The person who joins the team as a Senior Software Developer will be part of a group responsible for supporting and improving our Client Portal, especially in relation to the Backend.

 

The work takes place in a complex environment, as our Client Portal offers several key processes to the organization that must always be available. A solid knowledge of the Backend development world is essential to meet our evolution needs. Additionally, knowledge of the banking world is an important asset to understand the context of our activities.

 

Experience working in an Agile model is essential to integrate well into our ecosystem. The Software Engineering Specialist must also collaborate and act as a leader with other developers on the team, as well as with Analysts and our internal clients.

 

CHALLENGES TO BE MET

  • Maintenance and evolution of existing components.

  • Ensure that the team uses appropriate engineering practices, invests in continuous improvements of tooling or technical debt, and that the system evolves to meet its needs and changing environment.

  • Compliance with architecture, security, and industry best practices standards by the application/product.

  • Communication/collaboration with other teams and within the team.

  • Define and review programming codes to ensure that development standards are met and compatible with software, analysis, and design, following "best practices" in documentation.

  • Collaborate with the team to develop functional specifications to understand business solutions and complexities.

  • Provide first-level technical support to resolve production issues and provide support according to established service levels.

  • Develop, implement, and deploy complex services, orchestrations, and integrations following requirements and functional specifications in a continuous integration and deployment context in all environments up to Production.

  • Design, document, develop, and implement appropriate technical solutions based on information architecture, taxonomic analysis, and functional and non-functional requirements.

  • Develop unit tests and ensure their proper execution.

  • Ensure the repair of failures before software delivery.

  • Act as the API team representative in various initiatives, projects, and evolutions to maintain the sustainability of the software's operation from an infrastructure and configuration perspective.

  • Actively participate in daily Scrums.

  • Adapt to evolving technology, learn and apply new methods to achieve the organization's goals, and follow best practices for the financial sector and IT industry.

  • Control the quality and stability of the IT systems provided by following standard product lifecycle (PLC) development practices.

 

WHAT WE ARE LOOKING FOR

Education and desired experience

  • Bachelor's degree in Information Technology or equivalent experience.

  • At least ten years of experience in development or information technology.

  • Experience in the banking sector is an asset.

  • Seven to ten years of experience as a Fullstack or Backend developer.

 

Knowledge and skills

  • Strong experience in .NET Core.

  • Practical experience with the Angular Framework.

  • Experience with various Build tools (Gulp, NodeJS, Yaml, etc.).

  • Experience with software engineering approaches such as TDD, Pair Programming, CI/CD, Release Pipeline, and Azure DevOps.

  • Demonstrate a high level of collaboration with developers, quality assurance analysts, and product owners.

  • Practical experience with Azure DevOps.

  • Practical experience in Agile mode (Scrum, Kanban, INVEST).

  • Practical experience with Mulesoft is an asset.

  • Knowledge of RAML & Swagger is an asset.

  • Knowledge of YAML & XML.

  • Experience with Splunk and Dynatrace is an asset.

  • Knowledge of various protocols such as REST, HTTP, MQ, AMQP, JSON, and SOA.

  • Knowledge of web and security standards related to APIs (OAuth, OIDC, SSL, CORS, JWT) is an asset.

  • Knowledge of SQL Server, Entity Framework, and Automapper.

  • Knowledge of automated API testing is an asset.

 

Other desired skills:

  • Assume responsibility for assigned work to advance action plans and resolutions.

  • Autonomy, initiative, and organizational skills.

  • Proficiency in analysis, documentation, and problem-solving.

  • Ability to learn quickly.

  • Strong problem-solving, teamwork, adaptability, and autonomy skills.

  • Excellent verbal and written communication skills in both official languages.

  • Ability to work in a matrix and changing environment.

  • Practical knowledge of various aspects of the IT/Web field.

SENIOR SOFTWARE DEVELOPER CLIENT SPACE

BDC
Montréal - 21.64km
  IT & Telecoms Full-time
Choosing BDC as your employer means working in a healthy, inclusive, and skilled workplace that puts forward the best conditions to bring together unique teams where employees are...
Learn More
Apr 28th, 2025 at 14:03

SENIOR SOFTWARE DEVELOPER WEB Full-time Job

BDC

IT & Telecoms   Montréal
Job Details

Choosing BDC as your employer means working in a healthy, inclusive, and skilled workplace that puts forward the best conditions to bring together unique teams where employees are empowered to act. It also means being at the centre of ambitious economic and financial projects to see further and to do things differently, to fuel the success of Canadian entrepreneurs.

 

Choosing BDC as your employer also means:

  • Flexible and competitive benefits, including an Employee Savings and Investment Plan where BDC matches part of your voluntary contributions, a Defined Benefit Pension Plan, a $750 wellness and health care spending account, to name a few   

  • In addition to paid vacation each year, five personal days, sick days as necessary, and our offices are closed from December 25 to January 1

  • A hybrid work model that truly balances work and personal life

  • Opportunities for learning, training and development, and much more... 

 

POSITION OVERVIEW

 

Reporting to the Chapter Lead of Application Services, the Senior Software Developer is an integrated role within the IT solution delivery team. The Developer must participate in the full development cycle, starting with planning and estimates, developing, implementing, and deploying complex services, orchestrations, and integrations following requirements in a continuous integration and deployment context. Working smoothly in a fast-evolving environment and in a collaborative work mode will be the norm.

 

The person joining the team as a Senior Software Developer will be part of a group responsible for supporting and improving our public portal, especially in relation to the Backend.

 

The work takes place in a complex environment, as our public portal is extremely vast. A solid knowledge of the Backend development world is essential to meet our evolution needs. Knowledge of Optimizely version 12 CMS will be a plus. Additionally, knowledge of the banking world is an important asset to understand the context of our activities.

 

Experience in working in an Agile model is essential to integrate well into our ecosystem. The Software Engineering Specialist must also collaborate and act as a leader with other developers on the team, as well as with Analysts and our internal clients.

 

CHALLENGES TO MET

  • Maintenance and evolution of existing components

  • Ensure that the team uses appropriate engineering practices, invests in continuous improvements of tooling or technical debt, and that the system evolves to meet its needs and changing environment

  • Compliance with architecture, security, and industry best practices standards by the application/product

  • Communication/collaboration with other teams and within the team

  • Define and review programming codes to ensure development standards are met and compatible with software, analysis, and design, following "best practices" in documentation

  • Collaborate with the team to develop functional specifications to understand business solutions and complexities

  • Provide first-level technical support to resolve production issues and provide support according to established service levels

  • Develop, implement, and deploy complex services, orchestrations, and integrations following requirements and functional specifications in a continuous integration and deployment context across all environments up to Production

  • Design, document, develop, and implement appropriate technical solutions based on information architecture, taxonomic analysis, and functional and non-functional requirements

  • Develop unit tests and ensure their proper execution

  • Ensure the repair of failures before software delivery

  • Act as the API team representative in various initiatives, projects, evolutions, to maintain the sustainability of software operation from an infrastructure and configuration perspective

  • Actively participate in daily Scrums

  • Adapt to evolving technology, learning and applying new methods to achieve organizational goals and follow best practices for the financial and IT industry

  • Control the quality and stability of provided IT systems by following standard product lifecycle development practices (PLC)

 

WE ARE LOOKING FOR

Education and desired experience

  • Bachelor’s degree in information technology or equivalent experience

  • At least ten years of experience in development or information technology

  • Experience in the banking sector is an asset

  • Experience as an Episerver developer (version 12) is an asset

  • Seven to ten years of experience as a Fullstack or Backend developer

 

Knowledge and skills

  • Experience in software development and coding in various languages (.NET MVC, .NET Core, HTML, SCSS, JavaScript, TypeScript, etc.) 

  • Experience with various build tools (Gulp, NodeJS, YAML, etc.)

  • Experience with software engineering approaches such as TDD, Pair Programming, CI/CD, Release Pipeline, and Azure DevOps

  • Demonstrate a high level of collaboration with developers and product owners

  • Practical experience with Azure DevOps

  • Practical experience in Agile mode (Scrum, Kanban, INVEST) 

  • Practical experience with Mulesoft is an asset

  • Knowledge of RAML & Swagger is an asset 8.

  • Knowledge of YAML & XML 9.

  • Experience with Splunk and Dynatrace is an asset 10.

  • Knowledge of various protocols such as REST, HTTP, MQ, AMQP, JSON, and SOA 11.

  • Knowledge of web standards and security related to APIs (OAuth, OIDC, SSL, CORS, JWT) is an asset 12.

  • Knowledge of automated API testing is an asset

 

Other desired skills:

  • Assume responsibility for assigned work to advance action plans and resolutions

  • Autonomy, initiative, and organizational skills

  • Proficiency in analysis, documentation, and problem-solving

  • Ability to learn quickly

  • Strong problem-solving, teamwork, adaptability, and autonomy skills

  • Excellent verbal and written communication skills in both official languages

  • Ability to work in a matrix and changing environment

  • Practical knowledge of various aspects of the IT/Web domain

SENIOR SOFTWARE DEVELOPER WEB

BDC
Montréal - 21.64km
  IT & Telecoms Full-time
Choosing BDC as your employer means working in a healthy, inclusive, and skilled workplace that puts forward the best conditions to bring together unique teams where employees are...
Learn More
Apr 28th, 2025 at 14:00

Full Time Security Control Room Supervisor - Afternoons Full-time Job

Securitas Canada

Security & Safety   Richmond Hill
Job Details

This position provides security oversight to the client Datacenter. Responsibilities include access control, escalations, loss prevention, incident response, and reporting safety and security incidents. The successful candidate will use strong customer service skills and the ability to facilitate effective communication internally and externally to perform the job. They will respond to email, triage issues, and direct them to the proper authority for resolution. They also assist in the timely completion of reports. They perform administrative and miscellaneous duties as directed by management and serve as the shift supervisor for local personnel, as required.

Location: Richmond Hill (Leslie and Major Mackenzie)

Pay Rate: $31.00/HR.

Shifts: Monday to Friday 1500-2300hrs

ESSENTIAL FUNCTIONS:

  1. Monitors physical security operations at the client Datacenter. 
  2. Monitors cameras and access control systems covering data calls and entry/exit doors. 
  3. Dispatches appropriate personnel, as necessary. 
  4. Maintains logs and records in accordance with the Datacenter Standard Operations Procedure (SOP). 
  5. Identifies and escalates issues in accordance with documented policies and procedures. 
  6. Reviews all reports written during shift. 
  7. Ensures all scheduled posts are filled. 
  8. Briefs oncoming Supervisor/Team about incidents during shift or in progress.
  9. Maintains documentation and follows standardized procedures to successfully complete unannounced audits. 
  10. Collects complete information for detailed report and appropriate follow-up. Prepares well written reports and maintains strict distribution to “need to know” parties. 
  11. Cross-training will be provided for all site-based roles, enabling you to step in for other position coverage and offer relief breaks to guards, when required by operational needs.
  12. Prepares written and electronic logs and reports as required for the site while entering information in appropriate computer systems. 
  13. Read and comprehends standard operations procedures, post orders, reports, and other printed materials. 
  14. Performs additional tasks assigned by management. 
  15. Conduct training with the staff on a daily, weekly, and monthly basis.
  16. Conduct drills, and Quality Assurance & Quality Control (QAQC) review
  17. Conducts foot patrols (for long periods of time or up to 12 miles of distance. It may involve climbing stairs and walking up inclines and on uneven terrain) completing patrol checklists.
  18. Assist STM with regards to scheduling, covering any open shifts.
  19. Identifies security shortfalls and offers suggestions from improving the security program. 
  20. Evaluates and escalates potential safety issues within the facility. 
  21. Required to know and follow safe work practices, and to be aware of company policies and procedures related to job safety, including safety rules and regulations. Notify supervisor upon becoming aware of unsafe working conditions. 
  22. Identifies security shortfalls and offers suggestions from improving the security program. 
    1. The functions listed describe the business purpose of this job. Specific duties or tasks may vary and be documented separately. The employee might not be required to perform all functions listed. Additional duties may be assigned, and functions may be modified, according to business necessity. 
    2. All assigned duties or tasks are deemed to be part of the essential functions, unless such duties or tasks are unrelated to the functions listed, in which case they are deemed to be other (non-essential) function.
    3. Employees are held accountable for successful job performance. Job performance standards may be documented separately, and may include functions, objectives, duties, or tasks not specifically listed herein. 
    4. In performing functions, duties or tasks, employees are required to know and follow safe work practices, and to be aware of company policies and procedures related to job safety, including safety rules and regulations. Employees are required to notify superiors upon becoming aware of unsafe working conditions. 
    5. All functions, duties or tasks are to be carried out in an honest, ethical and professional manner, and to be performed in conformance with applicable company policies and procedures. In the event of uncertainty or lack of knowledge of company policies and procedures, employees are required to request clarification or explanations from superiors or authorized company representatives.

 

MINIMUM HIRING STANDARDS:

  • Must be at least 18 years of age. 
  • Must have a reliable means of communication, such as cell phone. 
  • Must have a reliable means of transportation (public or private). 
  • Must have the legal right to work in Canada. 
  • Must have the ability to speak, read, and write English proficiently. 
  • Must have a high school diploma, secondary education equivalent, or GED. 
  • Must be willing to participate in the Company’s pre-employment screening process, including drug screen and background investigation and meet the requirements for a Reliability Clearance through the Government of Canada.
  • Must have 2+ years of related work experience, or an equivalent combination of education and experience enough to perform the essential functions of the job, as determined by the company.

 

SPECIAL REQUIREMENTS: 

Able to work during daytime, evening, weekend, and holiday hours

COMPETENCIES

  • Must be able to meet and continue to meet licensing requirements 
  • Must be able to meet and continue to meet requirements for specific skills, certifications and authorizations specified for the assigned accounts. 
  • Knowledge of security operations and procedures. 
  • Knowledge of supervisor practices and procedures. 
  • Skill in staff supervision, including assigning work and providing training and discipline. 
  • Knowledge of fire inspection procedures. 
  • Capable of learning a variety of security and safety devices and controls. 
  • Ability to track and maintain schedule assignments. 
  • Ability to maintain professional composure when dealing with unusual circumstances. 
  • Advanced computer skills are required. 
  • Strong oral and written communication skills. 
  • Strong customer service and service delivery orientation. 
  • Ability to provide positive direction and motivate performance. 
  • Ability to interact effectively at all levels and across diverse cultures. 
  • Ability to take initiative and achieve results. 
  • Ability to carry out multiple assignments concurrently. 
  • Ability to adapt to changes in the external environment and organization. 
  • Ability to exercise independent judgment and decision-making skills

 

WORKING CONDITIONS AND PHYSICAL/MENTAL DEMANDS

With or without reasonable accommodation, requires the physical and mental capacity to effectively perform all essential functions. In addition to other demands, the demands of the job include: 

  • Maintaining composure in dealing with authorities, executives, clients, staff, and the public, occasionally under conditions of urgency and in pressure situations. 
  • May be exposed to stressful situations, such as challenging individuals who are in or approaching an unauthorized area. 
  • May be required to work overtime without advance notice. 
  • Keyboard, basic computer usage and operating controls. 
  • Frequent sitting, standing, and walking, which may be required for long periods of time or up to 12 miles of distance. It may involve climbing stairs and walking up inclines and on uneven terrain. 
  • Walking, reaching with hands and arms, stooping, kneeling, crouching, and crawling. 
  • Ability to carry up to 2.5-pound device during the entire shift. 
  • Depending on assignment may be exposed to inclement weather or be required to work in environments or under conditions that require the use of protective gear and devices and/or awareness of personal safety and safety of others. 
  • Required ability to manage multiple tasks concurrently. 
  • Handling and being exposed to sensitive and confidential information. 
  • Regular talking and hearing. 
  • May be required to use vehicle in the performance of duties. 
  • On occasion, it may be required to perform stressful and physical activity. 
  • Frequent lifting and/or moving up to 10 pounds and occasionally lifting and/or moving up to 25 pounds. 
  • Close vision, distance vision, and ability to adjust focus.
  • This position is structured under a campus model, consisting of 2-3 locations. Site assignments may change on short notice to meet operational needs, while shift hours will remain consistent.

 

If you are unable to meet the requirements of this position, please do not apply.

Securitas Canada celebrates diversity, and we welcome and encourage applications from the four designated groups: namely women, aboriginal people, visible minorities and persons with disabilities. Accommodation is available for applicants with disabilities throughout the recruitment process.

 

#AF-CanadaGTSO

Full Time Security Control Room Supervisor - Afternoons

Securitas Canada
Richmond Hill - 499.41km
  Security & Safety Full-time
  31
This position provides security oversight to the client Datacenter. Responsibilities include access control, escalations, loss prevention, incident response, and reporting safety a...
Learn More
Apr 25th, 2025 at 14:15

Sales Execution Associate Full-time Job

Coca-Cola Canada Bottling Limited.

Sales & Retail   Ottawa
Job Details

Route Overview – Ottawa (Bank Street Corridor)

Position: Sales Execution Associate *Combine Sales (20%) with Merchandising (80%)

Schedule: Monday to Friday *Needs to be comfortable with daily start time variability (from 7:00 to 10h30 starts)

Average Hours: ~42.4 hours/week (8.5 hours/day target)

Salary: 22$ per hour + Mileage

Territory: Ottawa – primarily along the Bank Street corridor and nearby areas (Terminal Ave, Heron Rd, Walkley, Alta Vista)

About This Opportunity

Our Sales Execution Associate work in local stores helping our customers keep Coca-Cola products fully stocked and available to ""Refresh the World and Provide Moments of Optimism and Happiness"". Our Coca-Cola SEA is our frontline ambassador bringing happiness and refreshments to consumers in their communities. Would you like to be a Coca-Cola Bottling Ambassador?

Responsibilities

  • Maintain and replenish products in store racks, shelves, displays, and coolers by transporting product between backroom/storage room to front-of-store with manual or powered equipment (pallet jack, hand-truck) ensuring Right Execution Daily meeting company standards for product display
  • Building, changing and removing product displays; maintaining product signage; cleaning product space and securing damaged or defective product
  • Manage backroom by organizing stock (product); identifying, monitoring, and reporting inventory levels; evaluating and processing damaged product; re-packing product; organizing backroom materials (i.e., pallets, product shells etc.); completing any required paperwork
  • Follow all Company and Store policies regarding backroom, display floor, replenishment, equipment, and safety
  • Act as an Ambassador by providing customer service to Consumers and store personnel by answering questions, locating product, and providing assistance as needed
  • Repetitively lift, carry, and position product (weighing up to 50 lbs or 22 kgs) above shoulder height without assistance
  • Ability to push and pull manual and powered equipment (i.e., pallet jack, hand-truck etc.) containing product loads for a minimum of 100 yards without assistance
  • Ability to repetitively grasp and manipulate objects of varying size and weight requiring fine motor skills and hand-eye coordination
  • Ability to stand and walk for long periods of time

Qualifications

  • Must be 18 years of age and legally eligible to work
  • Must have a personal vehicle for use during working hours
  • A valid driver's license with a clean driving record with no major violations over the last three (3) years
  • Must have current vehicle liability insurance
  • 1-year exp. working in grocery, retail, warehousing, or related field, preferred Experience working with manual or powered pallet jacks or certification, preferred 1-year experience working under little or no supervisio

Sales Execution Associate

Coca-Cola Canada Bottling Limited.
Ottawa - 162.81km
  Sales & Retail Full-time
  22
Route Overview – Ottawa (Bank Street Corridor) Position: Sales Execution Associate *Combine Sales (20%) with Merchandising (80%) Schedule: Monday to Friday *Needs to be comfortable...
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Apr 25th, 2025 at 14:09

Driver Merchandiser Full-time Job

Coca-Cola Canada Bottling Limited.

Transportation & Logistics   Barrie
Job Details

Facility Location- Barrie  

Shift/Hours –  4x10hrs

Pay - $30.53/hr

About This Opportunity

Reporting to the Distribution Supervisor Coke Canada Bottling Driver Merchandisers are responsible for delivery of pre-ordered product to assigned accounts, stocking, merchandising and rotating product. They are a critical part of the team that ensures Coke Canada Bottling products are readily available in stores, and play a crucial role in keeping beverage sections, end caps, racks, and displays brimming with refreshing options.

Responsibilities

  • Deliver pre-ordered products to customers on assigned route using a Coke Canada Bottling fleet truck.
  • Check accuracy and stability of truck load.
  • Carry out an inspection of truck before departure and hitch the trailer.
  • Offload products and bring into the customer’s location.
  • Merchandise product into customer location as needed.
  • Collect company property.
  • Follow all Coke Canada Bottling and Store policies regarding backroom, display floor, replenishment, equipment, and safety.
  • Develop and maintain professional relationships with co-workers and customers.

Qualifications

  • Commercial License with Air (Class 1 or AZ) with no major violations over the last three (3) years.
  • One (1) plus year of commercial driving experience.
  • One to three years of general work experience.
  • Local delivery experience preferred.
  • Ability to repetitively lift, carry and position product (weight up to 50lbs or 22kgs) above shoulder height without
  • assistance.
  • Ability to push and pull manual and powered equipment (i.e. pallet jack, hand-truck etc.) containing product loads for a minimum of 100 yards without assistance.

Driver Merchandiser

Coca-Cola Canada Bottling Limited.
Barrie - 493.7km
  Transportation & Logistics Full-time
  30.53
Facility Location- Barrie   Shift/Hours –  4x10hrs Pay - $30.53/hr About This Opportunity Reporting to the Distribution Supervisor Coke Canada Bottling Driver Merchandisers are res...
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Apr 25th, 2025 at 14:08

Customer Service Agent Full-time Job

City Of Ottawa

Customer Service   Ottawa
Job Details

Requisition ID: 15855 
Department: Finance and Corporate Services Dept. 
Service: Service Ottawa 
Branch: Counter Services Branch 
Employment Type: Multiple Full-time Temporary -Up to 1 year; Multiple Full-time Permanent
Work Hours: 35.00hours per week  
Affiliation: CUPE 503 Inside/Outside 
Salary Information: $61,663.42- $72,157.54 annually (2024 rates of pay) 
Location: Various locations   
City: Ottawa, ON 
Job Category: Administrative and Support Services 
Application Close: 30/06/2025 

*Applications received will be used to staff current and on-going requirements for 12 months.

JOB SUMMARY

The mandate of ServiceOttawa is to achieve better outcomes for Ottawa residents and businesses when they access City services, by providing a consistent and positive client experience across multiple channels with a focus on Service Excellence. The Counter Services team responds to community needs through the provision of optimum client service delivery employing a centralized one-stop approach. Counter Services consists of seven Client Services Centres and three Provincial Offences offices, which offer a variety of services such as pet registrations, marriage ceremonies, payment intake, parking permits and provincial court services to name a few. Counter Services staff process over 250,000 transactions and handle over $190 million in revenue per year for the City. 

You are responsible for providing information and customer service for a wide range of municipal and provincial services, programs, policies, procedures, permits and fee structures, as part of a team of agents, delivered through a ServiceOttawa Centre; ensuring service continuity in responding to inquiries and urgent requests from the public, elected officials, internal staff, and other government agencies through a variety of platforms, primarily by in-person and including electronic/web, email and phone in the most efficient and professional manner possible, minimizing referrals and transfers to other subject matter experts, where possible, and ensuring follow up where required. Work is performed in accordance with corporate/departmental/branch policies, procedures, standards and guidelines, as well as any applicable legislation/regulations, and in meeting performance and quality assurance standards.

You are also responsible for determining the course of action for parking ticket resolution in accordance with the First Attendance Facility policy/procedures, and service standards set within the Branch.  

EDUCATION AND EXPERIENCE

Completion of Grade 12

Post-secondary education and/or training related to Customer Service is an asset

Minimum of 3 years of relevant experience in a customer service environment, providing service to the public by telephone, in person, in writing and electronically in a multi-service environment, such as a in call centre and/or a counter service operations 

KNOWLEDGE

  • Knowledge of customer service delivery mechanisms, practices and strategies to resolving customer related complaints
  • Computer literacy in MS Office Suite, internet/intranet and job specific programs such as ICON, IP360, Dynamics, Liberty Recording System, LAGAN, Knowledge BASE, Ottawa.ca, MAP, ITX, VTAX, H2O, ACTIVENet, PRESTO, SAP, VSTATS, etc.
  • Knowledge of provincial legislation & regulations, corporate policies & procedures along with the ability to apply and interpret these provisions
  • Knowledge of applicable health and safety legislation, including the rights and duties of workers.
  • Knowledge of City of Ottawa organizational structure, services and personnel is an asset

COMPETENCIES, SKILLS AND ABILITIES

  • Strong interpersonal and communication skills combined with excellent customer service skills especially during busy periods, stressful situations or emergencies
  • Communicate effectively and tactfully with municipal staff, elected officials and members of the general public by telephone and in-person
  • Strong writing skills and ability to compose professional, clear and concise responses to written inquiries
  • Organize, multi-task and prioritize work
  • Exercise sound judgment and discretion in decision making to selecting/suggesting a course of action within a list of possible alternatives, particularly after-hours, to minimize risk to the corporation and maximize public safety
  • Work independently and in a team setting
  • Possess an excellent attendance record 
  • Punctual, reliable and dependable
  • Flexible and adaptable to deal with varying situations
  • Strong listening/comprehension skills
  • Strong organizational skills

WHAT YOU NEED TO KNOW

  • Language Requirement: Designated Day 1 Ready – immediate requirement for language proficiency: French: oral, reading, writing English: oral, reading, writing Candidates must meet language requirement for position upon hire.      
  • Police Record Check: The successful candidate will be required to complete a Criminal Records and Judicial Matters Check with the Police Services detachment in their jurisdiction to the City of Ottawa’s satisfaction.; Police record checks completed by a third-party company will not be accepted.  
  • Driver’s License Requirement: This position requires the successful candidate to use their own transportation.  
  • You may initially be paid 95% of your starting rate of pay, in accordance with the collective agreement.
  • Experience and formal training combined with demonstrated performance and ability may substitute for stipulated academic requirements. 
  • Please save a copy of the job poster. Once the closing date has passed, it will no longer be available. 

 

We wish to thank all applicants for their interest and effort in applying for this position. Only candidates selected for interviews will be contacted. 

Customer Service Agent

City Of Ottawa
Ottawa - 162.81km
  Customer Service Full-time
  61,663.42  -  72,157.54
Requisition ID: 15855  Department: Finance and Corporate Services Dept.  Service: Service Ottawa  Branch: Counter Services Branch  Employment Type: Multiple Full-time Temporary -Up...
Learn More
Apr 24th, 2025 at 18:27

Seasonal Associate Full-time Job

Walmart

Sales & Retail   Victoriaville
Job Details

To provide exceptional customer service and assist in salesfloor operations in order to ensure a positive shopping experience and drive customer loyalty.

 

1. Greets all customers in a polite and friendly manner.
2. Assists customers by promoting products/services, locating merchandise and making purchase decisions.
3. Resolves customer issues and refers concerns to management where appropriate.
4. Maintains salesfloor presentation by stocking and rotating merchandise, removing damaged or out-of-date goods, setting up and maintaining product displays, signing and pricing merchandise.
5. Ensures proper handling of claims and returns, secures merchandise, identifies high shrink items and maintains a safe work environment as per Company policies and procedures.
6. Receives and stocks merchandise, utilizes equipment appropriately, administers required paperwork, logs and other documentation.
7. Refers appropriate service and transactional items to a Customer Service Manager as required.
8. Seasonal Associates are assigned a variety of duties throughout the course of the year. Specifically these Associates handle Garden Centre in the March-July time frame, Toys at Christmas, and Bikes in Summer. Garden Centre Associates will zone, water and cull plants. Some limited cash handling may be required. Limited amounts of carry-in and out are also required. Limited physical activity is required for Associates who handle bikes.

‎ 

 

 

 

 

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

 

6809 Hwy 16A W, Vegreville, AB T9C 0A2, Canada

Seasonal Associate

Walmart
Victoriaville - 135.74km
  Sales & Retail Full-time
To provide exceptional customer service and assist in salesfloor operations in order to ensure a positive shopping experience and drive customer loyalty.   1. Greets all customers...
Learn More
Apr 24th, 2025 at 18:25

SENIOR SOFTWARE DEVELOPER - .Net/Angular Full-time Job

BDC

IT & Telecoms   Montréal
Job Details

Choosing BDC as your employer means working in a healthy, inclusive, and skilled workplace that puts forward the best conditions to bring together unique teams where employees are empowered to act. It also means being at the centre of ambitious economic and financial projects to see further and to do things differently, to fuel the success of Canadian entrepreneurs.

 

Choosing BDC as your employer also means:

  • Flexible and competitive benefits, including an Employee Savings and Investment Plan where BDC matches part of your voluntary contributions, a Defined Benefit Pension Plan, a $750 wellness and health care spending account, to name a few   

  • In addition to paid vacation each year, five personal days, sick days as necessary, and our offices are closed from December 25 to January 1

  • A hybrid work model that truly balances work and personal life

  • Opportunities for learning, training and development, and much more... 

 

Are you an experienced developer with a proven track record of developing and maintaining secure Full Stack .Net Core solutions with C#? You have relevant experience in an agile delivery team in designing, documenting, developing, securing, and consuming REST APIs? I invite you to read on!

 

POSITION OVERVIEW

 

As part of BDC’s digital transformation, we are looking for candidates who are passionate about innovation and wish to contribute to the development of BDC’s financing services and others offered to our clients via our digital channels. Our objective is to provide an intuitive self-service and omnichannel client experience. The development of our digital services is based on automation, advanced analytics, and artificial intelligence in an agile delivery mode. Selected candidates will join a squad responsible for delivering specific functionalities within a product team.

 

CHALLENGES TO BE MET

 

  • Participate in all phases of the Secure Software Development Life Cycle (SSDLC).

  • Design and implement technical solutions that conform both to customer requirements and software development standards.

  • Produce and maintain architecture and design documents, throughout the development and after the release.

  • Maintain existing applications.

  • Be an active participant in agile ceremonies and team meetings.

 

WHAT WE ARE LOOKING FOR

 

  • Experience in developing and maintaining Full Stack secure .Net Core solutions with C#

  • Experience developing front end solutions with Angular, Typescript and RxJs

  • Experience designing, documenting, developing, securing, and consuming REST APIs

  • Mastery of the concepts of object-oriented programming. Good knowledge of SOLID design principles and design patterns

  • Experience with modern authentication and authorization mechanisms (OpenID Connect & OAuth)

  • Experience developing robust automated tests (Unit Tests, API tests, Integration tests)

  • Experience with CI/CD pipeline with YAML (pipeline as code)

  • Proficient in using Microsoft Visual Studio, Git, Azure DevOps, NuGet and related tools

  • Experience working with Relational databases like SQL server and MySQL

  • Good understanding of event-driven architecture, and knowledge of event streaming and messaging systems such as Kafka and ActiveMQ

  • Understanding of containerization and Cloud Services (Docker, Tanzu) 

  • Understanding of Software engineering approaches such as TDD, DDD, Pair Programming, CI/CD, Trunk-Based development and DevOps

  • Naturally collaborative team player, yet possesses an independent/Go-Getter mindset

  • Strong communication skills – Ability to convey both technical and business-related ideas and values

  • Work closely with stakeholders to gather requirements, create user stories, and translate them into technical solutions

  • Collaborate with cross-functional teams to integrate applications with other systems and databases

  • Troubleshoot and debug applications to resolve issues, optimize performance, and ensure the systems run efficiently

  • Contribute to continuous improvement in application development practices and methodologies.

  • Experience with integrations to third-party APIs

  • Knowledge of security protocols and best practices in application development

  • Minimum 8 years’ experience as a developer

  • Bilingual (French and English)

  • A degree in computer science, engineering, or relevant field is an asset

 

#INDHP

SENIOR SOFTWARE DEVELOPER - .Net/Angular

BDC
Montréal - 21.64km
  IT & Telecoms Full-time
Choosing BDC as your employer means working in a healthy, inclusive, and skilled workplace that puts forward the best conditions to bring together unique teams where employees are...
Learn More
Apr 24th, 2025 at 18:23

Industrial Electrician/Operator Full-time Job

City Of Ottawa

Maintenance & Repair   Ottawa
Job Details

 

Requisition ID: 17118 
Department: Infrastructure & Water Services Dept. 
Service: Water Facilities & Treatment Services 
Branch: Wastewater Treatment Branch - DRY 
Employment Type: 2 Full-time Permanent
Work Hours: 40.00hours per week
Affiliation: CUPE 503 Inside/Outside
Salary Information: $81,960.32- $95,896.32 annually (2024 rates of pay)
Location: 655 Shefford Road 
City: Ottawa, ON 
Job Category: Maintenance and Trades
Application Close: 05/05/2025

JOB SUMMARY

The mandate of Water Services is to provide treatment and distribution of a sustainable supply of high-quality drinking water and is committed to protecting the environment by collecting and treating wastewater for the health and prosperity of Ottawa. 

You are responsible for planned, unplanned and emergency inspection, testing, installation, maintenance, troubleshooting and/or repair of electrical and electronic equipment within Water Services’ water treatment, supply and storage facilities (including the Water Purification Plants, pumping stations, reservoirs, elevated tanks, metering facilities and well treatment systems) or wastewater treatment and collection facilities (including wastewater treatment plant, pumping stations, odour control facilities, and regulators). 

These duties are carried out in an industrial, production and quality-focused environment and, as such, must be completed in consideration of, and in close coordination with, other skilled trade and maintenance staff in the Branch.

As a licensed water treatment, wastewater treatment and/or wastewater collection system operator, you are also responsible for operating various pieces of process equipment (in Drinking Water this spans water treatment, distribution and supply process equipment and in Wastewater this spans wastewater treatment and collection process equipment) and/or adjusting various water or wastewater treatment system process parameters, after prior consultation with and in close coordination with other licensed operating staff in the Branch.

Note this equipment includes, but is not limited to:  electrical power supply, distribution and generating equipment (up to 44kV), generators (up to 4.8MW), motors (up to 1.5MW), associated motor starter and control equipment, power cabling, transformers, standby, emergency and uninterruptable power systems, lighting systems, power control and lighting panels, electric actuators, electrical metering and monitoring systems, instrumentation and control equipment, and building services equipment. The equipment may or may not be energized, during the work, and is located in a variety of locations including chemical feed and storage areas, electrical equipment rooms, machine rooms, generator rooms, pump rooms, valve rooms and chambers, confined spaces, elevated tanks, above and below grade reservoirs, outdoor power substations, office areas, etc.

EDUCATION AND EXPERIENCE

Completion of Industrial Electrician or Construction and Maintenance Electrician apprenticeship program of 9000 hours.  

Minimum of 5 years of experience as a licensed Industrial Electrician or Construction and Maintenance Electrician in a combination of both process-dependant industries and construction services including demonstrated experience in the maintenance, troubleshooting and repair of low, medium and high voltage electrical equipment and the installation, construction and commissioning of low, medium and high voltage electrical systems.

CERTIFICATIONS AND LICENCES

Valid Ontario Certificate of Qualification as Electrician-Construction and Maintenance 309A or Industrial Electrician 442A
Must obtain and maintain Ontario MOE Operator-in-Training Certificate within the applicable Drinking Water/Wastewater process area, within the timeframe determined by the employer
Must obtain and maintain Ontario MOE Class 1 Operator Certificate within the applicable Drinking Water/Wastewater process area, within the timeframe determined by the employer
Valid Ontario unrestricted G class driver’s licence (or provincial equivalent) with no more than 6 demerit points accumulated
Transportation of Dangerous Goods training certificate approved in Ontario
Must obtain Mobile Crane Operator 0-8 ton (P930030) training certificate within the timeframe determined by the employer
Must obtain Ontario unrestricted DZ class driver’s licence (or provincial equivalent) within the timeframe determined by the employer
Must obtain Ontario Restricted class AZ (condition R) driver’s licence (or provincial equivalent) within the timeframe determined by the employer
Must complete all required on-the-job training/certifications (e.g. WHMIS, fall arrest, confined space entry, etc.) within the timeframe determined by the employer. 

KNOWLEDGE

  • Canadian Electrical/Building/Fire Codes
  • Ontario Electrical Safety Code
  • Electrical Utility Safety Rules
  • Hydro One Utility Work Protection Code
  • Relevant Ontario Ministry of the Environment and Climate Change (MOECC) acts, regulations, standards and guidelines
  • Relevant Ontario Ministry of the Labour (MOL) acts, regulations, standards and guidelines
  • Branch, Departmental, Unit and Section roles and responsibilities
  • Relevant City, Branch, Departmental, Unit and Section procedures, policies, manuals and processes
  • City Purchasing Bylaw and policies, as related to authorized purchases and responsibilities
  • CVOR Vehicle Requirements as identified by the Province
  • Ontario Traffic Manual - Book 7 as it applies for traffic control plans as regulated by the Ministry of Transportation (e.g. when working at remote facilities that require partial or full lane closures)
  • Electrical theory
  • Electronics, instrumentation and controls 
  • Installation, inspection, testing, maintenance and repair methods and procedures for high, medium and low voltage equipment including pumps, motors, compressors, ventilating equipment, switchgear, transformers, etc.
  • Math concepts applicable to the trade 
  • Working knowledge of mechanical equipment, materials and maintenance procedures
  • Computer system applications pertinent to water and/or wastewater facilities including SCADA Systems and Maintenance Management Systems
  • MS Office and Outlook
  • Knowledge of TSSA rules & regulations
  • Knowledge of applicable health and safety legislation, including the rights and duties of workers
  • Knowledge of operational, monitoring and control functions associated with drinking water treatment and water pumping/storage processes, or wastewater treatment and collection processes is an asset
     

COMPETENCIES, SKILLS AND ABILITIES

  • Work effectively, with others and independently
  • Communicate clearly and concisely, both orally and in writing, including completing technical, test and other reports or forms
  • Perform trade-related preventive and corrective maintenance procedures
  • Able to operate small and large equipment (e.g. Person Lifts, Zoom Boom, Manitou, etc.)
  • Analyze, identify and solve problems quickly and effectively
  • Use a wide range of hand tools, machine shop tools, measurement tools and testing equipment
  • Make precise and accurate measurements and layouts
  • Accurately read, interpret and mark-up technical drawings
  • Clearly sketch electrical schematics and installations
  • Understand and effectively utilize new information for problem-solving and decision-making
  • Good organizational skills
  • Readily establishes effective interpersonal relationships
  • Good record of attendance
  • Alertness, dependability, punctuality
  • Work well under pressure and without constant direct supervision
  • Attention to detail
  • Physical ability to perform assigned tasks, including climbing ladders, scaffolds and elevated tanks, entering confined spaces
  • Willingness to work outside of normal hours 
  • Comfortable working at heights
  • Comfortable working in and around confined spaces 
  • Utilize appropriate or specialized PPE and safety equipment such as SCBA, rescue equipment, personal gas monitors and fall protection

WHAT YOU NEED TO KNOW

  • Language Requirement: English oral, reading, writing       
  • Police Record Check:   
  • Driver’s License Requirement:  A valid Ontario unrestricted G class driver’s license (or provincial equivalent) with no more than 6 demerit points accumulated  
  • Experience and formal training combined with demonstrated performance and ability may substitute for stipulated academic requirements. 
  • Please save a copy of the job poster. Once the closing date has passed, it will no longer be available. 

 

We wish to thank all applicants for their interest and effort in applying for this position. Only candidates selected for interviews will be contacted.

Industrial Electrician/Operator

City Of Ottawa
Ottawa - 162.81km
  Maintenance & Repair Full-time
  81,960.32  -  95,896.32
  Requisition ID: 17118  Department: Infrastructure & Water Services Dept.  Service: Water Facilities & Treatment Services  Branch: Wastewater Treatment Branch - DRY  Emplo...
Learn More
Apr 23rd, 2025 at 15:52

Project Manager, Environmental Program Full-time Job

City Of Ottawa

Management   Ottawa
Job Details

The Public Works Department is responsible for maintenance of the city’s roads and parks, traffic operations, and solid waste collection, processing and disposal.

You are responsible for strategic planning, communications planning, project management, program evaluation and performance measurement of high-level departmental projects and objectives.  You effectively use project management methodology to lead and manage projects and project teams to achieve the desired results of assigned initiatives on time and on budget.

You can lead and influence change in the department, work collaboratively, and build rapport with others. 

EDUCATION AND EXPERIENCE

Completion of 4 year degree in Environmental Science (Biology, Chemistry, Earth Sciences, and Physical Geography), Public or Business Administration, Civil or Environmental Engineering, or related field 

Minimum of 5 years of related experience in supporting operational, strategic and business planning, and in managing/evaluating projects relating to program development and related initiatives, within a public works or utility environment.  Experience should include conducting research/analysis, interacting with the general public and environmental regulators, and managing external consultants. 

KNOWLEDGE

  • Structure and processes of municipal government, including inter-governmental stakeholders
  • General knowledge relating to wastewater collection and treatment and bio-solids management; water production distribution and conservation; solid waste, surface and ground water protection and management, energy and air quality management
  • Applicable legislation, policies, regulations, guidelines and operational procedures relevant to the operational area, such as the Environmental Protection Act, Ontario Water Resources Act, the Environmental Assessment Act, Green Energy Act, Nutrient Management Act
  • Communication and consultation approaches 
  • Facilitation and negotiation processes
  • Quality Management systems
  • Research methodologies, data collection and analyses 
  • Principles of project management
  • Contract management tools and procedures
  • Program and project evaluation and performance measurement processes
  • Knowledge of applicable health and safety legislation, including the rights and duties of workers

COMPETENCIES, SKILLS AND ABILITIES

  • Work independently, with minimal direction, and collaboratively with all staff as part of a team
  • Able to identify and analyze problems and manage multi-disciplinary assignments 
  • Able to provide leadership to plan, lead, coordinate, implement and manage projects to completion, provide functional supervision to others, and to manage work quality, scheduling and completion 
  • Possess organizational skills and flexibility to plan, initiate, organize and prioritize own work, to manage a high volume of projects and to deal effectively with multiple demands, conflicting priorities, pressures and deadlines
  • Able to use primary and secondary research techniques to perform data analysis, to evaluate existing and proposed processes, materials, equipment and operational practices, make judgments on the interpretation of issues/data, and formulate recommendations
  • Able to manage contracted work, and foster good working relationships with a variety of stakeholders in order to achieve Branch objectives 
  • Possess computer literacy in applications such as MS Office Suite, Powerpoint, database management, and Project tracking
  • Possess excellent consultative, collaboration and interpersonal skills, and the ability to manage confrontational situations, persuade/influence others and to bring conflicting points of view to consensus 
  • Possess strong documentation, report writing and presentation skills
  • Demonstrate leadership and initiative
  • Able to foster and maintain positive relationships with a variety of stakeholders
  • Flexible and adaptable
  • Possess diplomacy, discretion and tact
  • Client service oriented
  • Able to demonstrate sound judgement and decision-making capabilities

WHAT YOU NEED TO KNOW

  • Language Requirement: English oral, reading, writing
  • Experience and formal training combined with demonstrated performance and ability may substitute for stipulated academic requirements. 
  • Please save a copy of the job poster. Once the closing date has passed, it will no longer be available. 

 

We wish to thank all applicants for their interest and effort in applying for this position. Only candidates selected for interviews will be contacted. 

 

The City of Ottawa promotes the principles of diversity and inclusion and adheres to the tenets of the Canadian Human Rights Act and the Ontario Human Rights Code. We encourage applications from members of Indigenous, Black and other racialized communities, persons with disabilities, women and non-binary persons, persons of all ethnic origins, religions, sexual orientations, classes, gender identities and expressions. 
Candidates are encouraged to self-identify as a member of one or more designated employment equity groups in the self-identification questionnaire.

 

The City of Ottawa provides accommodation during all parts of the hiring process, upon request, to applicants with disabilities. If contacted to proceed to the selection process, please advise us if you require any accommodation.

 

Project Manager, Environmental Program

City Of Ottawa
Ottawa - 162.81km
  Management Full-time
  93,764.58  -  114,097.62
The Public Works Department is responsible for maintenance of the city’s roads and parks, traffic operations, and solid waste collection, processing and disposal. You are responsib...
Learn More
Apr 23rd, 2025 at 15:50

Electrician Full-time Job

Magna Exteriors

Engineering   Petawawa
Job Details
At Magna, you can expect an engaging and dynamic environment where you can help to develop industry-leading automotive technologies. We invest in our employees, providing them with the support and resources they need to succeed. As a member of our global team, you can expect exciting, varied responsibilities as well as a wide range of development prospects. Because we believe that your career path should be as unique as you are.
 
 

 

 

 

Group Summary:

The Mechatronics, Mirrors and Lighting group specializes in automotive technologies that are driving the future of mobility. Combining a deep systems knowledge to develop unique vehicle access experiences, intelligent visions systems and advanced automotive lighting technologies, MML's expertise light the path to innovation, safety and styling.

 

Job Responsibilities:

  • Work on the design, fabrication, installation, programming and try-out of new and modified equipment.
  • Complete repairs in a timely and efficient manner as required.
  • Evaluate the job to be done in relation to tools required and the extent of materials needed.
  • Estimate the time required for each job.
  • Read, interpret and/or alter electrical wiring diagrams as required.
  • Troubleshoot electrical control problems.
  • Carry out any preventative maintenance work as required by the company preventative maintenance program.
  • Ladder work as required.
  • Work is completed through use of various meters, computers, scopes, milling machines, drill presses, assorted grinders, lathes and various welders.
  • Assist other maintenance departments and personnel as required.
  • Liaise with all other departments including production, toolroom, engineering and quality control in the performance of duty.
  • Through the purchasing department, liaise with outside contractors and suppliers.
  • Responsible for the completion of daily time sheets.
  • Working with 600v and 110v.

 

Key Qualifications/Requirements

  • Certified Electrician with the appropriate papers. 309A or 442A
  • Ability to read, interpret and amend detailed machine blueprints.
  • A working knowledge of PLC programming, primarily with Allen Bradley, Omron and Texas Instruments controllers, is a definite asset.
  • Attention to detail is key as position involves work on equipment which is not easily replaced.
  • As general direction is provided, must have the ability to work independently.
  • Working at heights, scissor lift, genie boom, fall arrest training.

 

Core Competencies

  • Solves Issues
  • Attends to Details/Organizes Work
  • Mathematical Aptitude
  • Works with Minimal Supervision
  • Multi-Tasks
  • Goal/Task Oriented
  • Dependable
  • Troubleshoots Problems
  • Time Conscious

 

Awareness, Unity, Empowerment:

At Magna, we believe that a diverse workforce is critical to our success. That’s why we are proud to be an equal opportunity employer. We hire on the basis of experience and qualifications, and in consideration of job requirements, regardless of, in particular, color, ancestry, religion, gender, origin, sexual orientation, age, citizenship, marital status, disability or gender identity. Magna takes the privacy of your personal information seriously. We discourage you from sending applications via email to comply with GDPR requirements and your local Data Privacy Law.

 

Worker Type:

Regular / Permanent

 

Group:

Magna Mechatronics, Mirrors & Lighting

Electrician

Magna Exteriors
Petawawa - 282.06km
  Engineering Full-time
At Magna, you can expect an engaging and dynamic environment where you can help to develop industry-leading automotive technologies. We invest in our employees, providing them with...
Learn More
Apr 23rd, 2025 at 15:37

Personal Banker Full-time Job

BMO Canada

Banking   Pickering
Job Details

Application Deadline:

04/29/2025

 

 

Address:

726 Kingston Rd, Unit 1

 

 

Job Family Group:

Retail Banking Sales & Service

 

 

 

 

Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and through various channels with BMO partners to deliver the desired customer experience and achieve overall business objectives.

 

  • Takes a lead in proactively engaging with existing customers and prospects by providing needs-based assessments to grow loyalty and identify immediate / future opportunities.
  • Engages customers to complete needs assessments that identify financial solutions and preferred banking channels while recommending tailored solutions addressing both sales and service needs (e.g. everyday banking, retail investments, lending solutions, home financing (including business-for-self applications)), and small business solutions).
  • Offers clients advice and guidance on available digital and self-serve options with the goal of making banking easy, simple, and fast.
  • Supports customer transactions needs based on customer traffic.
  • Engages customers to grow BMO’s business by reaching out, generating appointments, and building new relationships within the community.
  • Addresses questions and resolves issues raised through consumer credit audits and quality checks to ensure accurate data entry and lending application recommendations in compliance with legal and regulatory requirements and lending policies and processes.
  • Applies the risk management framework to the portfolio to protect the Bank's assets and maintain the quality of the lending portfolio in compliance with requirements for the lending process and established yield, quality, diversification, and risk guidelines.
  • Makes credit recommendations for personal lending transactions, including home financing, in accordance with sound credit granting principles and with the Bank’s policies and procedures.
  • Acts as a key member of a collaborative and versatile branch and market team.
  • Probes to understand customer personal banking and credit card needs and integrates marketing promotions and programs into customer conversations to provide strategic advice.
  • Organizes work information to ensure accuracy and completeness.
  • Takes the initiative to find creative approaches that make each customer’s experience feel personal.
  • Looks for ways to contribute to the ongoing improvement of the overall customer experience.
  • Contributes to business results and the overall experience delivered.
  • May work at multiple branches or through various channels based on market needs; work schedule may differ from week to week in terms of days worked, hours, and shifts.
  • Follows through on risk and compliance processes and policies to ensure we safeguard our customers’ assets, maintain their privacy, and act in their best interest.
  • Keeps current with the wider financial services marketplace, the legal and regulatory environment, and our commitment to uphold the highest ethical requirements of our industry.
  • Maintains current knowledge of personal banking products, practices, and trends and integrates into customer conversations.
  • Identifies and reports suspicious patterns of activity that are suspected to be related to money laundering.
  • Complies with legal and regulatory requirements for the jurisdiction.
  • Protects the Bank's assets in compliance with all regulatory, legal, and ethical requirements.
  • Escalates complex or unresolved customer situations to managers as required.
  • Completes complex & diverse tasks within given rules/limits and may include  handling escalations from other employees.
  • Analyzes issues and determines next steps.
  • Broader work or accountabilities may be assigned as needed.

 

Qualifications:

  • Typically between 2 - 3 years of relevant experience and post-secondary degree in related field of study desirable or an equivalent combination of education and experience.
  • Registration to sell investment products completed - as appropriate for the jurisdiction.
  • Appropriate lending qualifications and designations.
  • Working knowledge of personal and small business customer needs and solutions.
  • Working knowledge of retail investments and lending products.
  • Experience in financial services is an asset.
  • Confident and experienced in the use of social media, tablets, Smart phones, online tools, and applications.
  • Experience in a consultative customer service or sales role, with a drive to deliver a personal customer experience.
  • Passionate commitment to helping our customers.
  • Drive to deliver a personal customer experience.
  • A focus on results and the ability to thrive in a consultative sales and team-based environment.
  • Resourceful self-starter with courage and confidence to approach customers.
  • Readiness to collaborate and work in different capacities as part of a team.
  • Strong interpersonal skills, including the ability to build rapport and connections with customers.
  • An aptitude for listening, solving problems, and responding flexibly and creatively to new challenges.
  • Specialized knowledge.
  • Verbal & written communication skills - Good.
  • Organization skills - Good.
  • Collaboration & team skills - Good.
  • Analytical and problem solving skills - Good.

 

Salary:

$37,500.00 - $69,500.00

 

Pay Type:

Salaried

 

The above represents BMO Financial Group’s pay range and type.

 

Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group’s expected target for the first year in this position.

 

BMO Financial Group’s total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards

 

 

Personal Banker

BMO Canada
Pickering - 475.77km
  Banking Full-time
  37,500  -  69,500
Application Deadline: 04/29/2025     Address: 726 Kingston Rd, Unit 1     Job Family Group: Retail Banking Sales & Service         Delivers exceptional service to BMO customers...
Learn More
Apr 23rd, 2025 at 15:13

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