3357 Jobs Found
Operator, production Full-time Job
General Category Saint-LéonardJob Details
Available times:
Night 6:00 p.m. to 6:00 a.m. on the 3-2-2-3 work cycle.
Salary:
Hourly rate of $26.55/h with evening premium ($1.25/h) and night premium ($1.75/h) .
Please note that there are two salary increases in the first year of employment with a target rate of $29.50/hour.
We support and care for our employees and their families by offering:
- Vacation upon hiring;
- Generous and comprehensive group insurance;
- Group pension plan with employer contribution;
- Telemedicine and assistance program for employees and their families;
- Share capital with employer contribution;
- Generous allowance for parental leave;
- Paid leave; sick leave, mobile leave and volunteer leave;
- Possibility of contributing to group RRSPs and TFSAs
- Training and development programs;
- Activities organized for employees and their families;
- Special discounts on our products;
Contributing in this role means:
- Operate different production lines in the Specialties department;
- Participate in monitoring production and help optimize its efficiency;
- Participate in daily and non-daily washes;
- Carry out the dismantling, washing and reassembly of equipment according to the procedures in place and within the given time, as well as an inspection of the equipment after washing;
- Compile various documents and production reports;
- Ensure a safe environment;
- Ensure product quality according to HACCP and BRC standards;
- Perform any other related tasks.
The qualifications sought are:
- Hold a high school diploma or its equivalent;
- Have relevant experience in an operator or production position;
- Be flexible with work schedules and training offered;
- Possess an intellectual curiosity for learning new technologies;
- Have ease with operator interfaces and good computer knowledge;
- Promote a health and safety culture and ensure compliance with health and safety rules at work;
- Possess mechanical and machine troubleshooting skills;
- Knowledge of the HACCP program (an asset);
- Have good priority management skills, be responsible and have initiative;
- Be a good communicator and demonstrate leadership;
- Ease of analysis and problem solving.
Operator, production
Saputo Diary
Saint-Léonard - 37.57kmGeneral Category Full-time
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Consultant, Application Developer (.NET) Full-time Job
IT & Telecoms TorontoJob Details
What You’ll Be Doing
You will be joining CIBC’s Contact Center Technology group. As a Consultant, Application Development (.Net), you'll be at the heart of CIBC’s digital transformation, building easy, flexible, and personalized banking solutions to enhance client experience and change the way that people bank. You will determine methods and approaches to projects, transforming business requirements specifications into programming instructions, designing, coding and testing programs . Within a team of developers, you’ll broaden your technical skills and help build the bank of the future.
At CIBC we enable the work environment most optimal for you to thrive in your role. Details on your work arrangement (proportion of on-site and remote work) will be discussed at the time of your interview.
How You’ll Succeed
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Programming Skills - Develop, code and test web applications for straightforward assignments. Review, analyze, and modify programming systems, including encoding, testing, and debugging.
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Systems Implementation - Conduct the technical design, development, and integration of cross functional, multi-platform application systems.
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Planning and Coordination - Effectively interact with stakeholders, end users, business analysts, and technical resources to gather requirements, prepare design specifications, and provide technical support for applications.
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Application Development - You will code and configure solutions using multiple tools and technologies while meeting code quality targets for data programs, devOps, data transformations and other data engineering development tasks.
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Troubleshooting and Technical Skills – Work closely with key business and technology partners to ensure that business and client impact issues are well understood and addressed. Ensure adherence to all regulatory and information security standards and policies are maintained in all aspects of the application management. Provide technical guidance concerning business implications of application development projects.
Who You Are
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You can demonstrate 5+ years’ experience and knowledge in designing, developing, implementing, documenting, and supporting applications with expertise in most of the following: .NET 6 or later (C#), REST API, Web Services, Microservices, User controls. It’s an asset if you have previous experience supporting a Finance Technology client group, contact center technology; previous experience working within Agile teams. You have work experience in Agile, Iterative and Software Delivery Life Cycle (SDLC).
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You embrace and champion change. You'll continuously evolve your thinking and the way you work to deliver your best.
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Your influence makes an impact. You know that relationships and networks are essential to success. You inspire outcomes by making yourself heard.
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You are a strong communicator. You have excellent verbal & written communication skills, demonstrating the ability to articulate yourself clearly to technology partners.
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You’re digitally savvy. You seek out innovative solutions and embrace evolving technologies. You can easily adapt to new tools and trends.
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You're driven by collective success. You know that collaboration can transform a good idea into a great one. You understand the power of an inclusive team that enjoys working together to create a shared vision.
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Values matter to you. You bring your real self to work and you live our values - trust, teamwork, and accountability.
What CIBC Offers
At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.
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We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.
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Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.
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We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.
*Subject to plan and program terms and conditions
What you need to know
-
CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact [email protected]
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You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.
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We may ask you to complete an attribute-based assessment and other skills tests (such as simulation, coding, French proficiency, MS Office). Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.
Job Location
Toronto-81 Bay, 17th Floor
Employment Type
Regular
Weekly Hours
37.5
Skills
Analytical Thinking, Application Development, Applications Programming, Emerging Technologies, IT Strategic Planning, Mentoring Staff, Project Management Technology, Work Collaboratively
Consultant, Application Developer (.NET)
CIBC
Toronto - 485.87kmIT & Telecoms Full-time
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Client Services Representative Part-time Job
Customer Service OttawaJob Details
What you'll be doing
As a member of the Personal and Business Banking Team, you’ll work in a fast-paced Banking Center and use your knowledge of financial services products to help clients with their day-to-day banking needs. As a Client Service Representative, whether it’s answering questions, assisting with transactions, or proactively connecting clients with the right team members, you’ll be the first line of support as clients work towards their financial goals. You’re flexible to work our banking centre hours which may include evenings and weekends. To help deliver a great client experience, you’re flexible to work at multiple banking centres within a reasonable travel distance.
At CIBC we enable the work environment most optimal for you to thrive in your role. To successfully perform the work, you’ll be on-site full-time.
How you'll succeed
- Client engagement - Help clients manage their accounts and products. Focus on the client experience and make interactions meaningful. Connect clients to the right CIBC team members who can help them reach their goals.
- Problem solving - Listen, ask questions, and put yourself in the client’s shoes. Act like an owner by taking accountability for client issues, and know when to lean on others to create a better solution together.
- Leveraging technology - Become a technology expert. Share your knowledge by introducing clients to our mobile banking applications, helping them to better manage their banking needs.
Who you are
- You put our clients first. You engage with purpose to find the right solutions. You go the extra mile, because it’s the right thing to do.
- You’re goal oriented. You’re motivated by accomplishing your goals and delivering your best to make a difference.
- You’re passionate about people. You find meaning in relationships, and surround yourself with a diverse network of partners. You connect with others through respect and authenticity.
- You love to learn. You're passionate about growing your knowledge. You have a strong sense of curiosity.
- You engage with your heart and mind. You care about people and respect different perspectives. You listen to and learn from the experiences of others.
- Values matter to you. You bring your real self to work and you live our values - trust, teamwork, and accountability.
What CIBC Offers
At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential.
-
We work to recognize you in meaningful, personalized ways including a competitive compensation, a banking benefit*, wellbeing support and additional offers such as employee and family assistance programs and MomentMakers, our social, points-based recognition program.
-
Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.
*Subject to program terms and conditions
What you need to know
-
CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact [email protected]
-
You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit
-
We may ask you to complete an attribute-based assessment and other skills tests (such as simulation, coding, French proficiency, MS Office). Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.
Expected End Date
2025-09-05
Job Location
Bobcaygeon
Employment Type
Temporary (Fixed Term)
Weekly Hours
20
Skills
Client Issue Resolution, Client Service, Customer Experience (CX), Digital Literacy, Empathy, Financial Products, Interpersonal Communication, Standards Compliance, Transaction Services
Client Services Representative
CIBC
Ottawa - 138.5kmCustomer Service Part-time
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Client Service Representative [Hourly] Part-time Job
Customer Service TorontoJob Details
As a member of the Personal and Business Banking Team, you’ll work in a fast-paced Banking Center and use your knowledge of financial services products to help clients with their day-to-day banking needs. As a Client Service Representative, whether it’s answering questions, assisting with transactions, or proactively connecting clients with the right team members, you’ll be the first line of support as clients work towards their financial goals. You’re flexible to work our banking centre hours which may include evenings and weekends. To help deliver a great client experience, you’re flexible to work at multiple banking centres within a reasonable travel distance.
At CIBC we enable the work environment most optimal for you to thrive in your role. To successfully perform the work, you’ll be on-site full-time.
How you'll succeed
- Client engagement - Help clients manage their accounts and products. Focus on the client experience and make interactions meaningful. Connect clients to the right CIBC team members who can help them reach their goals.
- Problem solving - Listen, ask questions, and put yourself in the client’s shoes. Act like an owner by taking accountability for client issues, and know when to lean on others to create a better solution together.
- Leveraging technology - Become a technology expert. Share your knowledge by introducing clients to our mobile banking applications, helping them to better manage their banking needs.
Who you are
- You put our clients first. You engage with purpose to find the right solutions. You go the extra mile, because it’s the right thing to do.
- You’re goal oriented. You’re motivated by accomplishing your goals and delivering your best to make a difference.
- You’re passionate about people. You find meaning in relationships, and surround yourself with a diverse network of partners. You connect with others through respect and authenticity.
- You love to learn. You're passionate about growing your knowledge. You have a strong sense of curiosity.
- You engage with your heart and mind. You care about people and respect different perspectives. You listen to and learn from the experiences of others.
- Values matter to you. You bring your real self to work and you live our values - trust, teamwork, and accountability.
What CIBC Offers
At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential.
-
We work to recognize you in meaningful, personalized ways including a competitive compensation, a banking benefit*, wellbeing support and additional offers such as employee and family assistance programs and MomentMakers, our social, points-based recognition program.
-
Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.
*Subject to program terms and conditions
What you need to know
-
CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact [email protected]
-
You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit
-
We may ask you to complete an attribute-based assessment and other skills tests (such as simulation, coding, French proficiency, MS Office). Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.
Expected End Date
2025-06-20
Job Location
Toronto-1580-1582TheQueenswayE
Employment Type
Regular
Weekly Hours
15
Skills
Accountability, Client Service, Communication, Continued Learning, Customer Engagement, Customer Experience (CX), Customer Service, Interpersonal Communication, Problem Solving, Teamwork
Client Service Representative [Hourly]
CIBC
Toronto - 485.87kmCustomer Service Part-time
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Part-Time Merchandiser Part-time Job
Coca-Cola Canada Bottling Limited.
Sales & Retail PeterboroughJob Details
Work Location - Peterborough
Employee Type - Regular Employee PT Hourly
Shift/Hours – 16-24hrs/week.
Wage - $20/hr + $0.62/km from your first store to last store
About This Opportunity
Coke Canada Bottling Merchandisers work in local grocery stores helping our clients keep Coke Canada Bottling products fully stocked and available to consumers – keeping beverage sections, end caps, racks and displays filled. Merchandisers are our frontline ambassadors, providing superior service to clients and consumers.
For a glimpse into the exciting world of merchandising and to learn more about this opportunity, watch this short video https://vimeo.com/461498439/bc39f09af3
Responsibilities
- Maintain and replenish products in store racks, shelves, displays, and coolers by transporting product between backroom/storage room to front-of-store with manual equipment (pallet jack, hand-truck).
- Build, change or remove product displays while adhering to company standards; maintaining product signage; cleaning product space and securing damaged or defective product.
- Follow all Coke Canada Bottling and Store policies regarding backroom, display floor, replenishment, equipment, and safety.
- Manage backroom by organizing stock (product); identifying, monitoring, and reporting inventory levels; evaluating and processing damaged product; re-packing product; organizing backroom materials (i.e., pallets, product shells etc.); completing any required paperwork.
- Maintain an orderly and clean work area in compliance with Company safety and sanitation requirements.
- Maintain professional relationships with co-workers and customers.
- Physical Requirements:
- Repetitively lift, carry and position product (weight up to 50lbs or 22kgs) above shoulder height without assistance.
- Consistent kneeling, squatting and reaching above the head.
- Ability to push and pull manual and powered equipment (i.e. pallet jack, hand-truck etc.) containing product loads for a minimum of 100 yards without assistance.
- Ability to repetitively grasp and manipulate objects of varying size and weight requiring fine motor skills and hand-eye coordination.
- Ability to stand and walk for long periods of time.
Qualifications
- Must be 17 years of age.
- Minimum one (1) year experience working in grocery, retail, warehousing or related field preferred.
- Experience working with manual or powered pallet jacks preferred.
- Minimum one (1) year experience working under little to no supervision preferred.
- Must have a personal vehicle for use during working hours
- Must have current vehicle liability insurance.
- A valid driver’s license with a clean driving record with no major violations over the last three (3) years.
Part-Time Merchandiser
Coca-Cola Canada Bottling Limited.
Peterborough - 376.88kmSales & Retail Part-time
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Industrial Electrician/Operator Full-time Job
Maintenance & Repair OttawaJob Details
Requisition ID: 17839
Department: Infrastructure & Water Services Dept.
Service: Water Facilities & Treatment Services
Branch: Water Production - West Branch
Employment Type: 1 Full-time Permanent, Up to 2 Full-time Temporary- Up to 2 years
Work Hours: 40.00hours per week
Affiliation: CUPE 503 Inside/Outside
Salary Information: $81,960.32- $95,896.32 annually (2024 rates of pay)
Location: Lemieux Island, 1 River Street
City: Ottawa, ON
Job Category: Labourer Jobs
Application Close: 05/06/2025
JOB SUMMARY
The mandate of Water Services is to provide treatment and distribution of a sustainable supply of high-quality drinking water and is committed to protecting the environment by collecting and treating wastewater for the health and prosperity of Ottawa.
You are responsible for planned, unplanned and emergency inspection, testing, installation, maintenance, troubleshooting and/or repair of electrical and electronic equipment within Water Services’ water treatment, supply and storage facilities (including the Water Purification Plants, pumping stations, reservoirs, elevated tanks, metering facilities and well treatment systems) or wastewater treatment and collection facilities (including wastewater treatment plant, pumping stations, odour control facilities, and regulators).
These duties are carried out in an industrial, production and quality-focused environment and, as such, must be completed in consideration of, and in close coordination with, other skilled trade and maintenance staff in the Branch.
As a licensed water treatment, wastewater treatment and/or wastewater collection system operator, you are also responsible for operating various pieces of process equipment (in Drinking Water this spans water treatment, distribution and supply process equipment and in Wastewater this spans wastewater treatment and collection process equipment) and/or adjusting various water or wastewater treatment system process parameters, after prior consultation with and in close coordination with other licensed operating staff in the Branch.
Note this equipment includes, but is not limited to: electrical power supply, distribution and generating equipment (up to 44kV), generators (up to 4.8MW), motors (up to 1.5MW), associated motor starter and control equipment, power cabling, transformers, standby, emergency and uninterruptable power systems, lighting systems, power control and lighting panels, electric actuators, electrical metering and monitoring systems, instrumentation and control equipment, and building services equipment. The equipment may or may not be energized, during the work, and is located in a variety of locations including chemical feed and storage areas, electrical equipment rooms, machine rooms, generator rooms, pump rooms, valve rooms and chambers, confined spaces, elevated tanks, above and below grade reservoirs, outdoor power substations, office areas, etc.
EDUCATION AND EXPERIENCE
Completion of Industrial Electrician or Construction and Maintenance Electrician apprenticeship program of 9000 hours.
Minimum of 5 years of experience as a licensed Industrial Electrician or Construction and Maintenance Electrician in a combination of both process-dependant industries and construction services including demonstrated experience in the maintenance, troubleshooting and repair of low, medium and high voltage electrical equipment and the installation, construction and commissioning of low, medium and high voltage electrical systems.
CERTIFICATIONS AND LICENCES
KNOWLEDGE
- Canadian Electrical/Building/Fire Codes
- Ontario Electrical Safety Code
- Electrical Utility Safety Rules
- Hydro One Utility Work Protection Code
- Relevant Ontario Ministry of the Environment and Climate Change (MOECC) acts, regulations, standards and guidelines
- Relevant Ontario Ministry of the Labour (MOL) acts, regulations, standards and guidelines
- Branch, Departmental, Unit and Section roles and responsibilities
- Relevant City, Branch, Departmental, Unit and Section procedures, policies, manuals and processes
- City Purchasing Bylaw and policies, as related to authorized purchases and responsibilities
- CVOR Vehicle Requirements as identified by the Province
- Ontario Traffic Manual - Book 7 as it applies for traffic control plans as regulated by the Ministry of Transportation (e.g. when working at remote facilities that require partial or full lane closures)
- Electrical theory
- Electronics, instrumentation and controls
- Installation, inspection, testing, maintenance and repair methods and procedures for high, medium and low voltage equipment including pumps, motors, compressors, ventilating equipment, switchgear, transformers, etc.
- Math concepts applicable to the trade
- Working knowledge of mechanical equipment, materials and maintenance procedures
- Computer system applications pertinent to water and/or wastewater facilities including SCADA Systems and Maintenance Management Systems
- MS Office and Outlook
- Knowledge of TSSA rules & regulations
- Knowledge of applicable health and safety legislation, including the rights and duties of workers
- Knowledge of operational, monitoring and control functions associated with drinking water treatment and water pumping/storage processes, or wastewater treatment and collection processes is an asset
COMPETENCIES, SKILLS AND ABILITIES
- Work effectively, with others and independently
- Communicate clearly and concisely, both orally and in writing, including completing technical, test and other reports or forms
- Perform trade-related preventive and corrective maintenance procedures
- Able to operate small and large equipment (e.g. Person Lifts, Zoom Boom, Manitou, etc.)
- Analyze, identify and solve problems quickly and effectively
- Use a wide range of hand tools, machine shop tools, measurement tools and testing equipment
- Make precise and accurate measurements and layouts
- Accurately read, interpret and mark-up technical drawings
- Clearly sketch electrical schematics and installations
- Understand and effectively utilize new information for problem-solving and decision-making
- Good organizational skills
- Readily establishes effective interpersonal relationships
- Good record of attendance
- Alertness, dependability, punctuality
- Work well under pressure and without constant direct supervision
- Attention to detail
- Physical ability to perform assigned tasks, including climbing ladders, scaffolds and elevated tanks, entering confined spaces
- Willingness to work outside of normal hours
- Comfortable working at heights
- Comfortable working in and around confined spaces
- Utilize appropriate or specialized PPE and safety equipment such as SCBA, rescue equipment, personal gas monitors and fall protection
WHAT YOU NEED TO KNOW
- Language Requirement: English oral, reading, writing
- Police Record Check: The successful candidate will be required to complete a Criminal Records and Judicial Matters Check with the Police Services detachment in their jurisdiction to the City of Ottawa’s satisfaction.; Police record checks completed by a third-party company will not be accepted.
- Driver’s License Requirement: A valid Ontario unrestricted G class driver’s license (or provincial equivalent) with no more than 6 demerit points accumulated
- You may initially be paid 95% of your starting rate of pay, in accordance with the collective agreement.
- Experience and formal training combined with demonstrated performance and ability may substitute for stipulated academic requirements.
- Please save a copy of the job poster. Once the closing date has passed, it will no longer be available.
We wish to thank all applicants for their interest and effort in applying for this position. Only candidates selected for interviews will be contacted.
Industrial Electrician/Operator
City Of Ottawa
Ottawa - 138.5kmMaintenance & Repair Full-time
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Contract Management Officer Full-time Job
Management OttawaJob Details
Requisition ID: 17242
Department: Transit Services Dept.
Service: Rail Construction Program Service
Branch: RCP - Stage 2 Project Controls Branch
Employment Type: 1 Full-time Temporary-Until December 31, 2026
Work Hours: 35.00hours per week
Affiliation: CIPP
Salary Information: $85,947.68- $104,577.20 annually (2025 rates of pay)
Location: Gillin Building,141 Laurier Avenue
City: Ottawa, ON
Job Category: Transit Services - OC Transpo
Application Close: 08/05/2025
JOB SUMMARY
The mandate of the Rail Construction Program is to transform, develop, grow and sustain Ottawa’s Light Rail Transit Systems as a component of the City of Ottawa’s overall transportation and mobility strategy.
You are responsible for: interpreting, administering and enforcing contractual agreements associated with the Rail Construction Program; providing a primary point of contact and subject matter expertise on contractual compliance for Rail Construction Program projects, such as Trillium and Confederation Line LRT Extension; using effective communication and stakeholder management skills to maintain positive relationships with Management, Project Leads and external contractors; resolving issues with external contractors by applying dispute resolution techniques to prevent project delays; and recommending changes to policies and procedures to facilitate the implementation of contractual agreements.
EDUCATION AND EXPERIENCE
Completion of 4 year university degree in Business, Project Management, Law or related field.
Minimum of 5 years of related experience, such as contract administration or contract lead for a major construction project.
KNOWLEDGE
- All aspects of Project Management
- Project risk analysis and risk transfer methodologies (with experience in transaction/contractual development preferred)
- Comprehensive knowledge of construction management
- Advanced understanding and practical application of contract management
- Relevant City of Ottawa legislation/bylaws.
- Knowledge of applicable health and safety legislation, including the rights and duties of workers
Desirable Qualifications:
- Knowledge of typical systems used in Rail System, such as SCADA, CCTV, Centralised Transmission System (CTS), PA/PIDS.
COMPETENCIES, SKILLS AND ABILITIES
- Excellent written and verbal communication skills
- Proven negotiating skills and ability to positively influence others
- Ability to identify and implement creative and innovative solutions and proactive resolution of contractual issues
- Ability to train internal stakeholders on contractual language and obligations
- Identify/evaluate project risks, and develop strategies to mitigate the impacts of identified risks
- Dispute resolution
- Accuracy and attention to detail
- Team player
- Excellent communicator
- Results oriented
- Self-motivated
WHAT YOU NEED TO KNOW
- Language Requirement: English oral, reading, writing
- Experience and formal training combined with demonstrated performance and ability may substitute for stipulated academic requirements.
- Please save a copy of the job poster. Once the closing date has passed, it will no longer be available.
We wish to thank all applicants for their interest and effort in applying for this position. Only candidates selected for interviews will be contacted.
Contract Management Officer
City Of Ottawa
Ottawa - 138.5kmManagement Full-time
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Customer Service Agent Full-time Job
Customer Service OttawaJob Details
Requisition ID: 15855
Department: Finance and Corporate Services Dept.
Service: Service Ottawa
Branch: Counter Services Branch
Employment Type: Multiple Full-time Temporary -Up to 1 year; Multiple Full-time Permanent
Work Hours: 35.00hours per week
Affiliation: CUPE 503 Inside/Outside
Salary Information: $61,663.42- $72,157.54 annually (2024 rates of pay)
Location: Various locations
City: Ottawa, ON
Job Category: Administrative and Support Services
Application Close: 30/06/2025
*Applications received will be used to staff current and on-going requirements for 12 months.
JOB SUMMARY
The mandate of ServiceOttawa is to achieve better outcomes for Ottawa residents and businesses when they access City services, by providing a consistent and positive client experience across multiple channels with a focus on Service Excellence. The Counter Services team responds to community needs through the provision of optimum client service delivery employing a centralized one-stop approach. Counter Services consists of seven Client Services Centres and three Provincial Offences offices, which offer a variety of services such as pet registrations, marriage ceremonies, payment intake, parking permits and provincial court services to name a few. Counter Services staff process over 250,000 transactions and handle over $190 million in revenue per year for the City.
You are responsible for providing information and customer service for a wide range of municipal and provincial services, programs, policies, procedures, permits and fee structures, as part of a team of agents, delivered through a ServiceOttawa Centre; ensuring service continuity in responding to inquiries and urgent requests from the public, elected officials, internal staff, and other government agencies through a variety of platforms, primarily by in-person and including electronic/web, email and phone in the most efficient and professional manner possible, minimizing referrals and transfers to other subject matter experts, where possible, and ensuring follow up where required. Work is performed in accordance with corporate/departmental/branch policies, procedures, standards and guidelines, as well as any applicable legislation/regulations, and in meeting performance and quality assurance standards.
You are also responsible for determining the course of action for parking ticket resolution in accordance with the First Attendance Facility policy/procedures, and service standards set within the Branch.
EDUCATION AND EXPERIENCE
Completion of Grade 12
Post-secondary education and/or training related to Customer Service is an asset
Minimum of 3 years of relevant experience in a customer service environment, providing service to the public by telephone, in person, in writing and electronically in a multi-service environment, such as a in call centre and/or a counter service operations
KNOWLEDGE
- Knowledge of customer service delivery mechanisms, practices and strategies to resolving customer related complaints
- Computer literacy in MS Office Suite, internet/intranet and job specific programs such as ICON, IP360, Dynamics, Liberty Recording System, LAGAN, Knowledge BASE, Ottawa.ca, MAP, ITX, VTAX, H2O, ACTIVENet, PRESTO, SAP, VSTATS, etc.
- Knowledge of provincial legislation & regulations, corporate policies & procedures along with the ability to apply and interpret these provisions
- Knowledge of applicable health and safety legislation, including the rights and duties of workers.
- Knowledge of City of Ottawa organizational structure, services and personnel is an asset
COMPETENCIES, SKILLS AND ABILITIES
- Strong interpersonal and communication skills combined with excellent customer service skills especially during busy periods, stressful situations or emergencies
- Communicate effectively and tactfully with municipal staff, elected officials and members of the general public by telephone and in-person
- Strong writing skills and ability to compose professional, clear and concise responses to written inquiries
- Organize, multi-task and prioritize work
- Exercise sound judgment and discretion in decision making to selecting/suggesting a course of action within a list of possible alternatives, particularly after-hours, to minimize risk to the corporation and maximize public safety
- Work independently and in a team setting
- Possess an excellent attendance record
- Punctual, reliable and dependable
- Flexible and adaptable to deal with varying situations
- Strong listening/comprehension skills
- Strong organizational skills
WHAT YOU NEED TO KNOW
- Language Requirement: Designated Day 1 Ready – immediate requirement for language proficiency: French: oral, reading, writing English: oral, reading, writing Candidates must meet language requirement for position upon hire.
- Police Record Check: The successful candidate will be required to complete a Criminal Records and Judicial Matters Check with the Police Services detachment in their jurisdiction to the City of Ottawa’s satisfaction.; Police record checks completed by a third-party company will not be accepted.
- Driver’s License Requirement: This position requires the successful candidate to use their own transportation.
- You may initially be paid 95% of your starting rate of pay, in accordance with the collective agreement.
- Experience and formal training combined with demonstrated performance and ability may substitute for stipulated academic requirements.
- Please save a copy of the job poster. Once the closing date has passed, it will no longer be available.
We wish to thank all applicants for their interest and effort in applying for this position. Only candidates selected for interviews will be contacted.
Customer Service Agent
BMO Canada
Ottawa - 138.5kmCustomer Service Full-time
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Human Resource Coordinator Full-time Job
Human Resources TorontoJob Details
Group Summary:
Job Responsibilities:
- Responsible for supporting, providing direction and/or auditing Human Resources activities in assigned areas of responsibility which may include recruitment and hiring, orientation/onboarding, training, timecard administration, attendance, disability management, maintenance of personnel files, exit interviews.
- Support the effective data management and system administration requirements for Workday systems.
- Develop and ensure all company policies and procedures comply with applicable government legislation and the Magna’s Employee’s Charter.
- Develop, maintain and continuously improve the effectiveness of Human Resources programs, policies and procedures, including Employee Relations, Staffing/Retention/Motivation, Employee Orientation, Training & Development, Communications, Compensation, Payroll & Employee Benefits, Organizational Development, Organizational Change, and Succession Planning.
- Support the Open Door Process (e.g., Employee Advocation, Fairness Committee, Hotline Investigations.)
- Assist with the development and continual updating of company policies and interpretation, including employee handbook.
- Ensure all aspects of the Employee Charter are followed throughout the division.
- Remain current with all relevant legislative changes as well as current legal interpretations.
- Provide support for the continuous improvement initiatives within Techform.
- Take on special projects as assigned by management.
- Other duties as may be assigned.
Qualifications
- Completion of Post-Secondary Degree/Diploma in a related field of study.
- Experience in industrial manufacturing environment is strongly preferred.
- Technology savvy – high level of comfort, interest and curiosity toward technology and web-based applications.
- Proficient in Microsoft Office Programs (Teams, Outlook, Word, Excel, Powerpoint).
- Experience in computer and HRIS systems, including Workday, Dayforce, PowerBI and/or ADP is strongly preferred.
- Ability to handle confidential and sensitive matters with objectivity and discretion, high personal standard of integrity.
- Strong Customer-service focus.
- Strong initiative, sense of ownership and responsibility toward work.
- Well-developed written and verbal communication skills. Confidence and flexibility to communicate concisely at all levels of the organization.
- Ability to work under minimal supervision and exercise judgement.
Site Benefits
- A great work experience with a diverse and dedicated workforce
- A strong focus on safety and health and wellness (fitness membership discounts)
- Five and a half (5.5.) paid personal days
- Competitive extended health benefits
- Group RRSP matching program
- Profit Sharing Plan
- Team appreciation lunches and events
- Education Reimbursement Program
- Continuous Improvement and Development Culture
Awareness, Unity, Empowerment:
Worker Type:
Regular / Permanent
Group:
Magna Mechatronics, Mirrors & Lighting
Human Resource Coordinator
Magna Exteriors
Toronto - 485.87kmHuman Resources Full-time
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Client Service Agent Full-time Job
Customer Service OttawaJob Details
Requisition ID: 15910
Department: Finance and Corporate Services Dept.
Service: Service Ottawa
Branch: Call Centre Services Branch
Employment Type: Mutiple Casual Positions
Work Hours: 40.00hours per week
Affiliation: CUPE 503 Inside/Outside
Salary Information: $32.502- $38.027 per hour (2024 rates of pay)
Location: City Hall,110 Laurier Avenue West
City: Ottawa, ON
Job Category: Administrative and Support Services
Application Close: 31/07/2025
*Applications received will be used to staff current and on-going requirements for 12 months
JOB SUMMARY
ServiceOttawa is the first stop for City of Ottawa services for residents and businesses through ottawa.ca, My ServiceOttawa, Call Centre Services (3-1-1) and the Counter Service Centres. ServiceOttawa provides a gateway to the City so that residents and businesses don’t have to navigate multiple departments to get what they need. The mandate of ServiceOttawa is to achieve better outcomes for Ottawa residents and businesses when they access City services, by providing a consistent and positive client experience across multiple channels with a focus on Service Excellence.
In this key client facing and customer service role, you are responsible for providing information and customer services for a wide range of City services, programs, policies, procedures, permits and fee structures, as part of a team of agents, delivered through a Client Service Centre; ensuring service continuity in responding to inquiries and urgent requests from the public, elected officials, internal staff, and other government agencies through a variety of platforms (primarily by phone and including electronic/web, email and in-person) in the most efficient and professional manner possible, minimizing referrals and transfers to other subject matter experts, where possible, and ensuring follow up where requested. Work is performed in accordance with corporate/departmental/branch policies, procedures, standards and guidelines, as well as any applicable legislation/regulations, and in meeting performance and quality assurance standards.
EDUCATION AND EXPERIENCE
Completion of Grade 12
Post-secondary education and/or training related to Customer Services is an asset
Minimum of 3 years of relevant experience in a customer service environment, providing service to the public by telephone, in person, in writing and electronically in a multi-service environment, such as a in call centre and/or a counter service operations
KNOWLEDGE
- Knowledge of customer service delivery mechanisms and computer programs as they relate to products and services within the Client Service Centre
- Customer Service practices and strategies to resolving customer related complaints
- Corporate Microsoft computer applications MSWord , Outlook, Excel, Internet Explorer/Ozone, and job specific programs such as LAGAN, Knowledge BASE, Ottawa.ca, MAP, ITX, VTAX, Aqacis,CLASS, RSVP, Autoprocess, SAP, etc.
- General office equipment
- Corporate cash handling procedures, operation of cash register, balancing cash and preparing daily deposits
- Knowledge of applicable health and safety legislation, including the rights and duties of workers.
- Knowledge of City of Ottawa organizational structure, services and personnel is an asset
COMPETENCIES, SKILLS AND ABILITIES
- Strong interpersonal and communication skills combined with excellent customer service skills especially during busy periods, stressful situations or emergencies
- Communicate effectively and tactfully with municipal staff, elected officials and members of the general public by telephone and in-person
- Strong writing skills and ability to compose professional, clear and concise responses to written inquiries
- Organize, multi-task and prioritize work
- Exercise sound judgment and discretion in decision making to selecting/suggesting a course of action within a list of possible alternatives, particularly after-hours, to minimize risk to the corporation and maximize public safety
- Work independently and in a team setting
- Possess an excellent attendance record
- Punctual, reliable and dependable
- Flexible and adaptable to deal with varying situations
- Strong listening/comprehension skills
- Strong organizational skills
- Work a variety of shifts covering a 24-hour/7-days/week/365-days/year service period
WHAT YOU NEED TO KNOW
- Language Requirement: Designated Day 1 Ready – immediate requirement for language proficiency: French: oral, reading, writing English: oral, reading, writing Candidates must meet language requirement for position upon hire.
- The successful candidate will be required to complete a Criminal Records and Judicial Matters Check with the Police Services detachment in their jurisdiction to the City of Ottawa’s satisfaction.; Police record checks completed by a third-party company will not be accepted.
- This position requires the successful candidate to use their own transportation.
- You may initially be paid 95% of your starting rate of pay, in accordance with the collective agreement.
- Experience and formal training combined with demonstrated performance and ability may substitute for stipulated academic requirements.
- Please save a copy of the job poster. Once the closing date has passed, it will no longer be available.
We wish to thank all applicants for their interest and effort in applying for this position. Only candidates selected for interviews will be contacted.
Client Service Agent
City Of Ottawa
Ottawa - 138.5kmCustomer Service Full-time
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Production Attendant I (student) Part-time Job
General Category Saint-RémiJob Details
Summary of functions:
You will discover a stimulating work environment that promotes your professional growth in a clean and safe environment.
Available salary: $23.75
Evening premium of $1.25/h and night premium of $1.75/h
During the summer, we guarantee 40 hours per week.
We offer a permanent part-time position, 24 hours/week.
Schedule varies according to our needs.
We support and care for our employees and their families by offering:
- Group pension plan with employer contribution;
- Telemedicine and assistance program for employees and their families;
- Share capital with employer contribution;
- Possibility of contributing to group RRSPs and TFSAs
- Training and development programs;
- Activities organized for employees and their families;
- Special discounts on our products;
Contributing in this role means:
Your days within the team will look like:
Performing operational tasks such as molding, unmolding and turning cheeses;
Ensuring the cleaning and sanitation of equipment;
Any other tasks relevant to cheese production;
The qualifications sought are:
This position is for you if:
You are physically able to stand for long periods and perform repetitive movements
You are able to work in a temperate and/or refrigerated environment
You already have experience in the manufacturing or warehouse sector, it is even better, but not mandatory
You are a quick learner and you are responsible
You work in a team and communicating with your colleagues is easy for you
If this description sounds like you, join us and apply here.
This year, Saputo is celebrating 70 years of passion and craftsmanship!
Production Attendant I (student)
Saputo Diary
Saint-Rémi - 63.97kmGeneral Category Part-time
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Specialized operator, production Part-time Job
Sales & Retail MontréalJob Details
We are looking for dynamic and motivated students to join our team this summer. This position offers an excellent opportunity to develop professional skills while working in a friendly and stimulating environment.
The position holder will be responsible for efficiently operating the whey production equipment.
Schedule: rotating and variable from 12h.
Salary: We offer a salary of $29.25/h with evening (+$1.25/h) and night (+$1.75/h) premiums upon hiring.
Important: Hiring must take place before the summer to allow time to train new employees.
Contributing in this role means:
- Participate in whey packaging and production operations;
- Ensure the reception of whey and milk;
- Take samples and ensure product quality;
- Complete the various reports;
- Carry out washing of equipment and premises (CIP and manual);
- Perform any other related tasks.
The qualifications sought are:
- Have work experience in a similar position (asset);
- Flexibility and availability regarding work schedule;
- Be versatile and able to learn quickly.
- Be proactive and manage priorities well;
- Have good physical work skills;
- Demonstrate good communication skills and promote teamwork.
We support and care for our employees and their families by offering:
- Competitive salaries
- Advantageous corporate discounts
- A complete range of group insurance
- A group pension plan with employer participation
- A staff participation scheme in share capital
- A group RRSP
- A Health and Well-being at Work program
- An employee and family assistance program
- Special rates on our products
This year, Saputo is celebrating 70 years of passion and craftsmanship!
Specialized operator, production
Saputo Diary
Montréal - 43.79kmSales & Retail Part-time
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