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Job Summary

Responsible for performing the clerical and administrative functions for any or all hub and station operational areas, including linehaul, records management, quality assurance and customer service. Tends to damaged and incorrectly addressed packages in a timely manner to optimize delivery time. Serves as a customer’s first line of contact for a variety of issues.

Essential Functions

• Provides clerical support to various management and operational functions, including, but not limited to, photocopying, filing, faxing, emailing and answering telephone

• Reviews, researches and/or enters data in various systems to support respective functional area

• Compiles data and provides various regular and adhoc reports to management for review and determination

• Serves as frontline customer service to receive, solve and/or escalate customer inquiries and issues

• Assists management with Business Control Self Assessment (BCSA) audit activity by retrieving data and/or files for review

• Responsible for records management tasks such as maintenance, destruction and inventory In addition to the above essential functions, the following functional area assignments have additional essential functions as noted below:

Additional Quality Assurance/Loss Prevention essential functions:

• Supports ability for timely delivery and mitigates loss and damage by performing address searches/corrections through various sources and ensuring packages are in good condition for the customer

• Prioritizes workflow to maximize the number of packages that can be resolved and sent out for delivery in the same day

• Ensures all packages receive appropriate scan statuses. Inspects and handles hazardous material damages as per policy. Ensures all loose product is accounted for as per company policy

• Researches missing packages to understand the root cause of scanning failures and compiles information on disputed deliveries for management review

• Reviews and trends loss and damaged claims filed to identify improperly charged claims and brings to the attention of management Additional Linehaul essential functions:

• Reviews and enters all Independent Contractor (IC) settlement information into appropriate system to ensure proper payments. Enters settlement adjustments as directed by manager

• Compiles required documentation to establish and maintain Department of Transportation (DOT)-required files. Verifies timely log entry into system

• Enters all individual vehicle mileage record information into the system and works with ICs and Linehaul staff to rectify any issues

• Tracks a variety of metrics, including the IC charge back program, complaints and maintenance compliance and prepares weekly reports for management review

• Serves as initial contact to receive IC inquiries or issues relating to settlement, uniforms, decals, etc., to route to management for appropriate resolution

Minimum Education

• High School Diploma or GED required

Minimum Experience

• Previous clerical or customer service experience preferred

Required Skills, Abilities and / or Licensure

• General business skills such as typing; data entry and review; and use of phone, copier, and fax

• Software skills, including use of Microsoft Office software and web-based applications

• Customer service skills necessary to effectively and professionally respond to requests

• Time management, organizational and multi-tasking skills necessary to work in a fast-paced environment, handling various tasks and changing priorities, while maintaining a high attention to detail and accuracy to achieve daily assignments and goals

Address: 2000 Chemin St Francois
City: Dorval
State: Quebec

Other Job Description Information

Part Time permanent position
Must be bilingual
Must be available to work Tuesday-Saturday 16:00 to 21:00
Must be available to work weekends and peak period based on operational needs.

EEO Statement: FedEx Ground is an equal opportunity employer

WHAT YOU NEED TO KNOW

• Language Requirement: English oral, reading, writing 
• Experience and formal training combined with demonstrated performance and ability may substitute for stipulated academic requirements. 
• Please save a copy of the job poster. Once the closing date has passed, it will no longer be available. 

We wish to thank all applicants for their interest and effort in applying for this position. Only candidates selected for interviews will be contacted. 

Successful applicants meeting the employer’s qualification standard will be placed on an eligibility list. This list will be used to staff current and ongoing requirements for up to one year from the closing date of this competition.

WHAT YOU NEED TO KNOW

• Language Requirement: English oral, reading, writing       
• Experience and formal training combined with demonstrated performance and ability may substitute for stipulated academic requirements. 
• Please save a copy of the job poster. Once the closing date has passed, it will no longer be available. 

Application Close: 24/04/2024

We wish to thank all applicants for their interest and effort in applying for this position. Only candidates selected for interviews will be contacted.

Successful applicants meeting the employer’s qualification standard will be placed on an eligibility list in order of seniority. This list will be used to staff current and ongoing requirements until 30/06/2024.

WHAT YOU NEED TO KNOW

• Language Requirement: Designated Day 1 Ready – immediate requirement for language proficiency: French: oral, reading, writing English: oral, reading, writing Candidates must meet language requirement for position upon hire.       
• Police Record Check: The successful candidate will be required to complete a Criminal Records and Judicial Matters Check with the Police Services detachment in their jurisdiction to the City of Ottawa’s satisfaction.; Police record checks completed by a third-party company will not be accepted.  
• Driver’s License Requirement:  This position requires the successful candidate to use their own transportation.  
• You may initially be paid 95% of your starting rate of pay, in accordance with the collective agreement.
• Experience and formal training combined with demonstrated performance and ability may substitute for stipulated academic requirements. 
• Please save a copy of the job poster. Once the closing date has passed, it will no longer be available. 

We wish to thank all applicants for their interest and effort in applying for this position. Only candidates selected for interviews will be contacted. 

If you are looking for an employer who has large-scale international engineering projects to offer you. If you want to make a difference with a multitude of communities by improving their daily lives. If you want to join an inclusive and diverse team that you can count on ... then we are the right employer for you.

Your role in the team

You will have to:

• Provide administrative support to directors and teams in engineering projects;

• Drafting, correcting and lagging documents (letters, minutes of meetings, visit reports, monthly reports and quotations) according to company standards and templates and maintain quality results;

• Enter, correct and revise the texts of proposals to ensure that they comply with the specifications of invitations to tender and qualification requests;

• To ensure the numbering, classification and archiving of computer and paper files relating to project engineering documents, such as reports, plans and quotations;

• Organize, maintain and maintain various documents (corporate, project records);

• Layout documents in accordance with the procedures established by the undertaking and ensuring their quality of presentation;

• Replace the reception for the reception for the reception of visitors on Mondays and Fridays.

Why choose AtkinsRes as an employer?

Because we offer, among other things:

• The opportunity to work on varied and large-scale projects both internally and externally;

• A stimulating living environment where personal and work-life balance is important;

• Access to a range of diversified training focused on development and the interests of each;

• A competitive wage, flexible social benefits, a shareholding scheme and a defined-contribution pension scheme;

• A working environment focused on health and safety.

The Administrative Assistant (ad) wanted

• Holds an A.E.C., a D.E.C. in office automation, a PED in secretarial or any other training with experience in the field;

• Has relevant experience in an administrative role;

• Excellent knowledge of the advanced functions of the Office suite software (Excel and Word);

• Is able to communicate in French and English (Oral and Writing);

• Demonstrates good stress management, organizational sense, rigour and facilitated teamwork and collaboration.

Are you interested in the challenge? Don't wait any longer. Send us your CV and join us in shaping a better future for our planet and its people.

Observes and reports activities and incidents at an assigned client site, providing for the security and safety of client property and personnel. Makes periodic patrols to check for irregularities and to inspect protection devices and fire control equipment. Preserves order and may act to enforce regulations and directives for the site pertaining to personnel, visitors, and premises. Controls access to client site or facility through the admittance process Patrols assigned site on foot or in vehicle; checks for unsafe conditions, hazards, unlocked doors, security violations, blocked entrances and exits, mechanical problems, and unauthorized persons. Protects evidence or scene of incident in the event of accidents, emergencies, or security investigations. Responds to incidents of fire, medical emergency, bomb threat, flooding, water discharge, elevator emergency, hazardous materials, inclement weather, and other incidents. Prepares logs and reports as required. Specific duties or tasks may vary and be documented separately. The employee might not be required to perform all functions listed. Additional duties may be assigned, and functions may be modified, according to business necessity. 

WHAT YOU NEED TO KNOW

• Language Requirement: English oral, reading, writing       
• Driver’s License Requirement:  A valid Ontario unrestricted G class driver’s license (or provincial equivalent) with no more than 6 demerit points accumulated  
• You may initially be paid 95% of your starting rate of pay, in accordance with the collective agreement.
• This competition is only open to candidates who have a valid 310T certificate. Applicants must provide Skills Trade Ontario Account number on CV. 
• The City of Ottawa offers a compensation package including pension and benefits plans, boots allowance, tools allowance, and paid uniforms. 
• Please save a copy of the job poster. Once the closing date has passed, it will no longer be available. 

We wish to thank all applicants for their interest and effort in applying for this position. Only candidates selected for interviews will be contacted. 

Saputo is seeking a Cybersecurity Specialist who will actively participate in operational and project initiatives. These initiatives aim to enhance Saputo’s security posture both in the Microsoft Azure environment and on the premises. As part of your role, you will report to the IT Manager, Security and Compliance. Your key responsibilities include delivering the cybersecurity transformation roadmap across the organization. By creating and supporting an agile, secure, and reliable IT infrastructure, you will enable Saputo to keep pace with its business needs and make a meaningful impact.

How you will make contributions that matter:

Data Loss Prevention (DLP) Responsibilities

• Support the architecture, design, deployment and integration of DLP solutions
• Provide support for DLP operations with the help of third party vendor.
• Applying application, user and system changes as needed
• Tracking and troubleshooting user issues or tasks and incidents
• Design and implement Data Loss Prevention solutions (i.e. O365, CASB, etc.)
• Provide DLP design changes and enhancements for improvements in security, availability, and automation
• Work closely with product and platform teams to engineer and implement DLP security controls
• Develop and deliver training materials for DLP systems and general security awareness

• Develops support procedures and performance metrics reports

Cloud Responsibilities:

• Experience with cloud security architecture, including identity and access management, data protection, network security, and threat protection.
• Hands-on experience with Azure and Microsoft security technologies, such as Azure Security Center, Azure Sentinel, Microsoft 365 Defender, and Microsoft Purview.
• Provide analysis, evaluations, and recommendations to enhance system consistency, efficiency, and effectiveness.
• Conduct risk assessments and offer recommendations for system and application design.
• Assess and investigate using Azure and Office 365 security tools, providing relevant recommendations.
• Implement and monitor Microsoft Cloud App Security for Saputo’s deployed applications in the cloud.
• Collaborate with the incident response team to investigate security incidents.
• Provide recommendations for vulnerabilities remediation and contribute to the Vulnerability Management program.
• Interact with the Network and Infrastructure team to enhance overall security posture.
• Ensure new processes or services meet security requirements by working closely with business units.
• Interpret current and future regulations to support compliance activities.
• Play an active role in Disaster Recovery and Business Continuity framework implementation.
• Produce Cybersecurity Key Performance Indicators (KPIs) to measure and track security effectiveness.

You are best suited for the role if you have the following qualifications:

• Overall 4+ years of information security consulting, security operations or advisory
• Undergraduate degree in Information Management, Computer Science, Computer Engineering, Information Security or related field
• AZ-500 certification, a strong asset
• Working experience on one or more industry frameworks / standards (e.g., NIST CSF, MITRE Frameworks, ISO 27001) and cybersecurity and data privacy laws/regulations (e.g. PIPEDA, GDPR)
• Knowledge of information security and risk mitigation principles
• Very strong written and communication skills to non-technical stakeholders
• Ability to work with teams to achieve goals and meet deadlines in a fast-paced environment.
• Works well under pressure and time constraints and can prioritize competing priorities appropriately
• Can work independently with minimal supervision and direction
• Experienced with Threat assessment tools (Nessus Tenable and Security scorecard) an asset
• Experience with Web proxy (Zscaler), Micro segmentation (Illumio), Web application Firewall (Imperva), an asset
• Network Security specialist Cisco Certified (CCNA), an asset
• CISSP certification is a strong asset
• Excellent French and English written and verbal communication skills. 

As part of his duties, the incumbent will have to communicate and collaborate in English, both orally and in writing with colleagues or other stakeholders in Quebec as well as in the rest of Canada or in North America.

We support and care for our employees and their families by providing:

• Competitive salaries
• A hybrid work environment with the possibility to work from home 2 days a week  
• Advantageous corporate agreements
• Full range of group insurance with employer contribution
• Purchase option of company stocks
• Group RRSP
• Health and wellness program in the workplace
• Assistance program for employees and their families
• Saputo products at a discounted price
• We support employment equity. Saputo strives to embed diversity and inclusion in its operations and invites candidates from all horizons to join its family.
•  

As a Bilingual Support Specialist (FR/EN), you will provide full-time technical assistance for our Point of Sale software and Ecommerce. Our Support Specialist team is designed for customers needing assistance using the platform. Reporting to the Team Lead, you will be in contact on a daily basis with our customers via phone and email. 

The Montreal support team works hard and plays hard, celebrates everyone’s passions, and helps guide our colleagues to do the best work of their lives. If you are looking for a close-knit and hardworking team then you’ve come to the right place!

What you’ll be responsible for

• Provide excellent technical support and customer service to our customers
• Use consistent troubleshooting techniques to quickly and efficiently identify the source of customer issues and provide a prompt and appropriate solution
• Properly document and track customer issues and resolutions
• Follow escalation procedures as required
• Liaise with team leaders to best handle day to day situations to better customer experiences
• Handle miscellaneous duties and responsibilities as defined by management

What you’ll be bringing to the team

• Customer service experience (ideally over the phone)
• Excellent written and verbal communication skills in English and French.
• Ability to handle multiple incoming requests
• The ability to convey a customer-focused attitude
• Proven experience in managing multiple priorities in a fast-paced environment
• Proven troubleshooting skills
• Self-starter who also works well in a team environment

Even better if you have, but not necessary

• Computer hardware and networking experience
• Strong computer skills with working knowledge of Mac OS X
• Retail experience
• Technical problem solving experience 
• Basic knowledge of HTML/CSS;

What’s in it for you

• An environment that encourages initiatives and leadership
• Fun activities with your teammates - be part of the Lightspeed family;
• Work with highly talented people who are as passionate about their craft as you are!
• Tons of growth opportunities into technical or people management roles
• Amazing benefits & perks, including equity for all Lightspeeders

… and enjoy a range of benefits that’ll keep you happy, healthy, and (not) hungry:

• Lightspeed RSU program (we are all owners)
• Unlimited paid time off policy
• Immediate access to health insurance
• Paid leave assistance for new parents
• LinkedIn learning license
• 1 paid volunteer day annually

As an Account Administration Officer, you will be responsible for providing administrative support to the MD Private Investment Counsel and MD Management Ltd lines of business.

Is this role right for you? In this role you will:

• Be responsible for the administration of client accounts including account openings, account maintenance and account funding 
• Facilitate transfer requests, resolve transfer inquiries, and follow up on initiated transfers

Do you have the skills that will enable you to succeed in this role? – We’d love to work with you if you have:

• University degree or College diploma, preferably with a financial background
• 2 years’ experience in an administrative or clerical position, preferably within the financial services industry
• Working knowledge of CRM2 
• Completion of the Canadian Securities Course is an asset
• Bilingualism (French/English) is an asset
• A dedication to client service
• Strong organizational skills
• Strong attention to detail and follow-through skills
• Excellent verbal and written communication skills
• Demonstrated pro-activity, initiative, and resourcefulness
• Ability to work independently or effectively within a team
• Ability to manage multiple priorities in a fast- paced environment
• Ability to effectively manage change
• Results-oriented  
• Sound capacity to assess, develop and monitor complex business processes

MD Financial Management, a division of Scotia Wealth Management, has an exciting opportunity for a talented, enthusiastic, and client-focused Centralized Administrative Assistant to join our team in Ottawa, ON
As a Centralized Administrative Assistant, you will contribute to the overall success of the Centralized Administrative Support Team (CAST), MD Operations in Ottawa, ensuring specific individual goals, plans, initiatives are executed / delivered in support of the team’s business strategies and objectives.  Ensures all activities conducted are in compliance with governing regulations, internal policies and procedures. 

Is this role right for you? In this role you will:

• Champion a customer focused culture to deepen client relationships and leverage broader Bank relationships, systems and knowledge. 
• Pre-fill and prepare New Account Application Forms including supporting documentation. (Investment Policy Statements, Investment Counselling Agreements, Family Pricing Agreements, RC518, RC519, W-8Ben Forms, etc.) in support of MD Private Investment Council line of business.
• Prepare documents for e-signature and distribution to clients.
• Review accuracy of completed and returned documentation.
• Maintain compliance related tasks as required i.e.) follow up on non-complaint paperwork. 
• Update client databases, as required, to ensure maintenance of accurate client information.
• Participate in projects and support other operational teams, as required.
• Maintain productivity and accuracy standards.
• Understand how the Bank’s risk appetite and risk culture should be considered in day-to-day activities and decisions.
• Actively pursue effective and efficient operations of his/her respective areas in accordance with Scotiabank’s Values, its Code of Conduct and the Global Sales Principles, while ensuring the adequacy, adherence to and effectiveness of day-to-day business controls to meet obligations with respect to operational, compliance, AML/ATF/sanctions and conduct risk.  
• Champion a high performance environment and contributes to an inclusive work environment. 
• Occasional overtime (including weekends) may be required during peak business season and as required. Standard business hours are from 8am – 5pm EST.

The Must Haves:

• University degree, College diploma, or equivalent relevant experience in a related field;
• 2 years’ experience in office administration; preferably in a related field;
• Experience with .pdf editing software (Adobe, Nitro) is an asset.
• Experience with electronic signature software is an asset.
• Experience with customer relationship management software is an asset.
• Bilingualism (French/English) is required

Do you have the skills that will enable you to succeed in this role? – We’d love to work with you if you have:

• The ability to work effectively with others to achieve optimal outcomes;
• Demonstrated initiative, resourcefulness and flexibility;
• Sound capacity to assess, develop and monitor complex business processes.