As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial goals.

Our Customer Experience Associates are people-centric and  connect with customers in a relatable way. As an essential member of the Canadian Banking Branch network, the focus is to provide exceptional service throughout the customer’s journey by:

• Taking a proactive approach to discovering our customer’s needs and listening to understand what they are asking for
• Processing day to day transactions
• Nurturing rich, long-standing relationships
• Contributing to the Branch’s targets by identifying and fulfilling simple sales opportunities
• Being a technology expert and sharing your knowledge by introducing clients to our mobile banking applications and assisting them to better manage their banking needs

Is this role right for you?  In this role you will:

• Build strong customer relationships and deliver excellent customer service
• Uncover and solve customers’ needs
• Explain complicated concepts simply
• Demonstrate success in a target-based performance environment, as well as contribute positively to a team-oriented work environment
• Demonstrate an eagerness to learn and determination to succeed

Do you have the skills that will enable you to succeed in this role? – We’d love to work with you if you:

• Have proven customer service skills through work or community involvement
• Are willing to assist in a professional, friendly and efficient manner
• Are available to work a flexible schedule
• Are comfortable in simple sales situations
• Have strong technical skills and the ability to promote digital and self-service banking options to our customers

What’s in it for you?

• The opportunity to join a forward-thinking organization surrounded by a collaborative team of innovative thinkers
• A rewarding career path with diverse opportunities for professional development
• Internal training to support your career growth and enhance your skills
• An organization committed to making a difference in our communities – for you and our customers
• You can expect to be recognized and rewarded for high-performance. You’ll be supported by leadership through meaningful development conversations that enable faster advancement and internal training to support your growth and development.
• A competitive compensation and benefits package

Requirements:

Languages: Candidates must have knowledge of the English Language

Education: Candidates don’t need standard educational qualifications such as a high school, bachelor’s degree, a certificate or a diploma
Experience: Candidates don’t need experience although having experience is an asset.

Employment Type: Part time leading to full time
Location: Elliot Lake, ON
Shifts: Day and Evening

How to apply:

If the position is fit for you and the basic requirements are fulfilled then you can now apply (along with your resume) through below mentioned details.

By Email:
[email protected]

03/30/2024

Address:

17 Mary Walk

Retail Banking Sales & Service

Casual Role. No Guaranteed hours weekly, however schedules are created 3 - 4 weeks in advance

Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and with BMO partners to deliver the desired customer experience and achieve overall business objectives.

• Identifies customer needs and initiates referrals to BMO colleagues.
• Supports customer requests for banking services, including handling transactions and supporting customers who walk into the branch.
• Welcomes customers warmly and meets their banking service and transactional needs with seamless execution.
• Offers advice and guidance on available digital and self-serve options with the goal of making it easy, simple, and fast to bank with BMO.
• Reviews customer profiles and engages customers in a needs-based conversation to identify potential opportunities and address everyday banking plans and credit card needs.
• Contributes to meeting branch business results and the customer experience.
• Supports operational activities (e.g. inventory management, escalated service requests, following up on customer applications, filing, opening and closing activities).
• Manages, loads, and reconciles cash transactions between treasury and various branch units (e.g. CRU).
• Executes routine tasks (e.g. service requests, transactions, queries, etc.) within relevant service level agreements.
• Acts as a key member of a collaborative and versatile branch and market team.
• Probes to understand customer personal banking and credit card needs and integrates marketing promotions and programs into customer conversations to provide strategic advice.
• Organizes work information to ensure accuracy and completeness.
• Takes the initiative to find creative approaches that make each customer’s experience feel personal.
• Looks for ways to contribute to the ongoing improvement of the overall branch customer experience.
• Contributes to business results and the overall experience delivered in the branch.
• May work at multiple branches based on market needs; work schedule may differ from week to week in terms of days worked, hours, and shifts.
• Follows through on risk and compliance processes and policies to ensure we safeguard our customers’ assets, maintain their privacy, and act in their best interest.
• Keeps current with the wider financial services marketplace, the legal and regulatory environment, and our commitment to uphold the highest ethical requirements of our industry.
• Maintains current knowledge of personal banking products, practices, and trends and integrates into customer conversations.
• Identifies and reports suspicious patterns of activity that are suspected to be related to money laundering.
• Complies with legal and regulatory requirements for the jurisdiction.
• Protects the Bank's assets in compliance with all regulatory, legal, and ethical requirements.
• Completes standardized tasks under supervision.
• Performs initial problem solving within given rules/limits & escalates when required.
• Broader work or accountabilities may be assigned as needed.

  Qualifications:

• No prior experience necessary; post-secondary degree or certification in related field of study is desirable.
• High-level knowledge of personal, commercial and partner offers, and how each can best serve customers’ individual needs.
• Confident and experienced in the use of social media, tablets, smart phones, online tools, and applications.
• Highly skilled at helping people who don’t find digital applications intuitive to gain confidence in how to use them and to understand their benefits.
• Projects a professional presence.
• Basic knowledge of specialized sales and business banking solutions to refer to specialists.
• Passionate commitment to helping customers.
• A focus on delivering a personal experience to customers.
• Resourceful self-starter with courage and confidence to approach customers.
• Readiness to collaborate and work in different capacities as part of a team.
• Strong interpersonal skills, including the ability to build rapport and connections with customers.
• An aptitude for listening, solving problems, and responding flexibly and creatively to new challenges.
• Basic knowledge learned on the job.
• Verbal & written communication skills - Basic (in business environment).
• Organization skills - Basic (in business environment).
• Collaboration & team skills - Basic (in business environment).

$32,600.00 - $43,500.00

Technician III is responsible for operating the facility including, but not limited to mechanical other supporting systems; performing structured inspections, preventative and corrective maintenance, routine and on-demand services on facility mechanical equipment and other systems. The Technician III is also responsible for performing work in accordance with established processes and practices and for complying with internal and external requirements including but not limited to environmental, health and safety, fire protection.

KEY DUTIES & RESPONSIBILITIES

Troubleshooting

•    Provides observations about facility, facility mechanical and electrical equipment, and systems conditions and deficiencies and provides suggestions for enhancement and repair.

Maintenance

• Performs work in accordance with established processes and practices.
• Complies with all internal and external requirements including but not limited to environmental, health and safety, fire protection.
• Performs regular facility, mechanical and other equipment and systems monitoring inspections, preventative and corrective maintenance to ensure facility uptime objectives are met, uninterrupted client operation and asset integrity of assigned facility are maintained.
• Responds to routine and on-demand service requests and performs preventative and corrective maintenance on facility mechanical equipment and other systems.
• Monitors assigned facility by conducting facility walkthroughs for mechanical, electrical, and other equipment system monitoring and inspection.
• Operates facility mechanical and other systems
• Manages work order life cycle progressing the work form dispatched through to completion and records resolution data within service maintenance management database. Ensures work completed meets quality, contract response, and all other requirements
• Assists in the implementation of preventative maintenance (PM) program. Ensures that deficiencies are identified, recorded and escalated, and that related documents are maintained.

Client Relations

• Assists in enhancing tenant and customer satisfaction and maintaining positive relations through the manner in which work is performed and services delivered.

Administration

• Participates in and assists with facility-related projects.
• Ensures the manner in which work is performed is in compliance with corporate and legislated policies, procedures, practices, and guidelines related to environmental, health and safety, fire protection, and any other applicable requirements. 
• Maintains all assigned tools and arranges for repair and replacement where required
• Submits all expenditures on a timely basis.
• Other duties as assigned

EDUCATION, JOB-RELATED YEARS OF EXPERIENCE & QUALIFICATIONS

• High school diploma plus trades training and/or certification or licensing.
• Minimum 3 years experience providing preventive and corrective maintenance on heating ventilation and air conditions systems, or pneumatic or hydraulic systems.
• Sound knowledge of processes and practices relating to facility operations and maintenance
• Demonstrated ability to maintain, troubleshoot and repair (as per applicable qualifications) mechanical and other building systems and equipment
• Possesses a strong environmental, health, and safety mindset.
• Strong client-service orientation along with a high sense of urgency
• Knowledge and understanding of Building Automation Systems (BAS)
• Knowledge and understanding of HVAC Systems 
• Effective communication skills for the purpose of data relay, exchange, feedback, and clarification
• Mentoring skills required to support lower level technician’s development
• Must be able and willing to work shifts, be available for on-call/standby and emergency call-outs as they arise
• Must strictly adhere to Health and Safety policies including wearing required Personal Protective Equipment (PPE)
• Must be capable of obtaining appropriate security clearance
• Hold a valid driver's license

Licenses and/or Professional Accreditation (one of the following bullet points)

• Building Operator Certification or equivalent through an accredited institution required
• Provincial HVAC or apprentice license (ex: Gasfitter I & II license  refrigeration license, etc.)

This part-time seasonal position assists UPS Package Drivers with deliveries and pick-ups of UPS packages at UPS drop boxes and customer locations in and around Sarnia. This role involves performing physical work in a fast-paced environment including continual lifting, lowering and carrying packages. This position ensures the best customer service through efficiency and dedication.

*NO DRIVING REQUIRED*

Job type(s): Part-time, Seasonal
Work Location: Sarnia, ON

Workdays: Monday through Friday (All five days of the week)

Shift Start:  Start time will vary between 10:30 AM - 3:00 PM.  Depending on operational needsstart times & finish times may vary.  Flexibility required

Pay rate: $17.30/hr.

** APPLICANTS MUST BE ABLE TO WORK UP TO 25 HOURS PER WEEK**

Responsibilities:

• Meet UPS driver at the assigned local meet point
• Deliver and pick up UPS packages efficiently and effectively
• Learn and properly execute UPS package handling/delivery methods

Requirements:

• 3 to 5 hours a day, start times & finish times may vary depending on operational needs Flexibility required
• Must be able to lift up to 70 lbs. (32 kg) unassisted
• Strong customer service skills
• Employees must wear a company-provided vest, black pants, and dark brown or black boots
• Must be able to work outside in all weather conditions
• Must be able to deliver packages by means of walking
• Work hours may vary depending on the work volume

Compensation & Benefits:

• Hourly pay rate: $17.30/hr.
• Weekly pay
• Paid training
• Work locally in neighborhoods/areas around your home
• Immediate access to 'UPS Employee Discount' program upon hire
• Opportunities for advancement within a Fortune 50 company

This is Unionized role and monthly union deductions will apply

Note:   The duration of the contract is until the end of December 2024 with a possibility of extension depending on the work volume.

UPS Package Drivers deliver and pick up packages from residential and/or commercial properties. This role involves driving, continual lifting, lowering, and carrying packages in a physical, fast-paced environment. Drivers practice safe transportation methods while traveling to and from destinations, ensuring the best customer service through efficiency and dedication.

Job Type:Full -Time Permanent (as required).

Work Location:566 Riverview Drive, Chatham ON.

Workdays:Monday to Friday (as required).

Shift Start:9:30 AM (Flexibility with start & finish times is required based on operational needs) * average 8-10 hours.

Hourly Wage:$17.30/hourly (guaranteed wage progression through Union Collective Agreement to $35.89).

KEY RESPONSIBILITIES:

• Deliver and pick up UPS packages efficiently and effectively
• Learn and properly execute UPS safe and defensive driving methods       Assist with loading and unloading trucks as required
• Record, track, and maintain information about delivered packages
• Comply with UPS appearance guidelines by wearing the company provided vest and uniform

REQUIREMENTS:

• Ability to lift up to 70 lbs. (32kg) unassisted. Typical package weight ranges from 25-35 lbs.
• Capacity to work in a fast-paced environment
• Strong customer service skills 
• Proficiency in navigating and finding locations using maps, GPS devices, and map books
• Possession of a valid Ontario G driver’s license
• Clean Driver's Abstract confirming:  a) No violations for the current year (last 12 months) and no more than 2 violations for the previous 3-year period (last 36 months) b) No accidents and maximum 5 demerit points for the previous 3-year period (last 36 months)

COMPENSATION AND BENEFITS:

• Guaranteed wage progression through Union Collective Agreement to $35.89 per hour after 48 months of service
• Paid training
• Overtime
• Weekly Pay/ Direct Deposit- Every Friday
• Personal Paid Days off (after 60’s days initial probation)
• 2 weeks of paid vacation after 1 year of service (3 weeks after 5 years, 4 weeks after 10 years, 5 weeks after 20 years, 6 weeks after 25 weeks)  
• Extended Health Care Benefits (Vision, health, life insurance, and dental benefits after one year of service)
• Pension plan
• Immediate access to UPS ‘Employee Discounts’
• Free Onsite Parking
• Employee Referral Bonus Program (conditions applied)
• Opportunity for advancement within a Fortune 50 Company

EXPENSES/WORKING CONDITIONS:

• Monthly union dues (approximately $52/month)
• A union initiation fee of $50 (will be deducted after completing 90 working days with UPS)
• Exposed to hot/cold temperatures when working outdoors and warehouse facilities
• Wear a company-provided uniform and adhere to the company’s Appearance Guidelines

Of Note:In our industry, this position is also known as Courier, Delivery Driver, Personal Vehicle Driver, etc.

UPS is a diverse and equal opportunity employer.  Accommodations are available, on request, for candidates with disabilities taking part in the recruitment process.  If you are selected to participate in the recruitment process, please advise if you require accommodation for a disability.

This part-time seasonal position assists UPS Package Drivers with deliveries and pick-ups of UPS packages at UPS drop boxes and customer locations in and around Chatham. This role involves performing physical work in a fast-paced environment including continual lifting, lowering and carrying packages. This position ensures the best customer service through efficiency and dedication.

*NO DRIVING REQUIRED*

Job type(s): Part-time, Seasonal
Work Location: Chatham, ON

Workdays: Monday through Friday (All five days of the week)

Shift Start:  Start time will vary between 10:30 AM - 3:00 PM.  Depending on operational needsstart times & finish times may vary.  Flexibility required

Pay rate: $17.30/hr.

** APPLICANTS MUST BE ABLE TO WORK UP TO 25 HOURS PER WEEK**

Responsibilities:

• Meet UPS driver at the assigned local meet point
• Deliver and pick up UPS packages efficiently and effectively
• Learn and properly execute UPS package handling/delivery methods

Requirements:

• 3 to 5 hours a day, start times & finish times may vary depending on operational needs Flexibility required
• Must be able to lift up to 70 lbs. (32 kg) unassisted
• Strong customer service skills
• Employees must wear a company-provided vest, black pants, and dark brown or black boots
• Must be able to work outside in all weather conditions
• Must be able to deliver packages by means of walking
• Work hours may vary depending on the work volume

Compensation & Benefits:

• Hourly pay rate: $17.30/hr.
• Weekly pay
• Paid training
• Work locally in neighborhoods/areas around your home
• Immediate access to 'UPS Employee Discount' program upon hire
• Opportunities for advancement within a Fortune 50 company

This is Unionized role and monthly union deductions will apply

Note:   The duration of the contract is until the end of December 2024 with a possibility of extension depending on the work volume.

The Maintenance Mechanic is responsible for inspecting, maintaining, and replacing filters and performing minor preventative maintenance on heating, ventilation, and air conditioning (HVAC) equipment on all client sites to maintain efficiency and mechanical integrity of HVAC units. This position is well-suited for graduates of a college or other post-secondary programs in HVAC studies. Minimum G3 Gas License required, G2 preferred.

KEY DUTIES & RESPONSIBILITIES

Essential duties and responsibilities include the following. Other duties may be assigned.

All routine maintenance and inspection regardless of size of location of the mechanical equipment being inspected or maintained, where this work is done as a periodic routine service inspection maintenance procedure by the employer, limited to:

• Filter Changing and maintenance thereof
• All oil and greasing
• All belt adjusting or replacement
• Cleaning of cooling towers, coils, evaporator and condenser tubes and water treatment
• Delivery of parts and equipment
• General housekeeping
• In the area where a problem exists with non-union competition, the assignment of Maintenance Mechanics duties may be adjusted to meet local conditions in agreement with the Local Union Business Manager
• Cleaning, repairing and routine maintenance of solar energy equipment
• Helper for service and maintenance Journeymen and Apprentices, as long as the Apprentices are fully employed

KNOWLEDGE AND SKILLS

Must possess required knowledge and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed.

• HVAC tools, materials, and safe work practices.
• Types of air filters.

SKILLS

 Must possess required skills and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed.

• Maintaining an established work schedule.
• Effectively using interpersonal and communications skills.
• Effectively using organizational and planning skills.
• Maintaining HVAC equipment.
• Maintaining confidentiality of work-related information and materials.
• Establishing and maintaining effective working relationships.
• Manage the budget within assigned department.

EDUCATION

Minimum G3 Gas fitter certification is required

Must be a member of UA787

At BGIS we believe that diversity and inclusion is a key business driver, such that we never lose sight of its importance as it is woven into the fabric of our organization. We are committed to maintaining a barrier-free recruitment process by providing equal employment opportunities through recruiting and retention of individuals of all backgrounds. We recognize that promoting diversity is an essential component of our continuing pursuit for organizational success!

At Corteva Agriscience, you will help us grow what’s next. No matter your role, you will be part of a team that is building the future of agriculture – leading breakthroughs in the innovation and application of science and technology that will better the lives of people all over the world and fuel the progress of humankind.

What You’ll Do:

• Support plant operations
• Deliver maintenance support for capital projects
• Maintain condition of production equipment, shop equipment and tools
• Support process safety management and location safety efforts
• Conduct seasonal prep work including preventative maintenance and equipment reliability tasks
• Ensure proper set-up, calibration, operation and preventative maintenance of equipment, machines and facilities
• Utilization of predictive maintenance tools and techniques to detect and remedy machine failures
• Create, continually update, adhere to and train preventative maintenance plans for process equipment
• Maintain detailed equipment records and prints
• Participate in root cause analysis of equipment failures
• Participate in pre-and post-mortems for annual production processes
• Provide experience on failure and repair techniques during root cause analysis
• Ensure repair techniques, repair procedures and equipment specific training are documented and made available
• Assist in creation of work instructions for maintenance related tasks
• Other duties as assigned by the supervisor

Qualifications

Education:

• You have your High School Diploma/GED

What Skills You Need:

• Willing and able to work overtime, weekends and holidays when necessary
• Willing and able to work shift work
• Willing and able to lift up to 50lbs. with or without reasonable accommodation
• Proficiency in Microsoft Office programs
• Journeyman industrial mechanic experience

What Makes You Stand Out:

• Knowledge of production agriculture and associated machinery, grain handling and cleaning equipment
• Dust collection systems knowledge
• Chemical pump systems knowledge
• Basic level of building systems knowledge
• Able to adjust quickly to changing conditions and multiple priorities
• Detail oriented
• Post-Secondary technical diploma / degree
• Millwright skills
• Welding skills
• Forklift operation
• Aerial work platform operation
• Working from heights
• Confined space work
• Pneumatics and hydraulics, install, testing, maintenance, repair
• Robotic packaging
• Process controls systems knowledge (PLC)
• Experience with electronic maintenance management systems (SAP)
• Ability to learn new skills and systems quickly

Relocation assistance not offered for this position.
VISA Sponsorship is (not) available for this position.

This positions is required to work in office 5 days a week.

At Corteva Agriscience, you will help us grow what’s next. No matter your role, you will be part of a team that is building the future of agriculture – leading breakthroughs in the innovation and application of science and technology that will better the lives of people all over the world and fuel the progress of humankind.

As the Production Shift Supervisor, you will supervise, lead and coordinate the activities of a team of Production Technicians on a given shift. You will monitor daily plant activities and ensure time and quality commitments are met. Utilize your organization skills by managing work processes and balancing workloads. Supporting a team of technicians, you will capitalize on your leadership skills by training and motivating employees. This position works across the location; however, you will focus on several specific areas (conditioning, warehousing, packaging, etc.) as a process expert. The duties of your role will vary throughout the year due to the seasonal demands of our business. Get a jump start on your career through this opportunity to gain valuable experience and knowledge.

This role will be on-site at our Corteva location.

What you will do:

• Review production schedules and allocate team members to complete schedules and ensure production expectations are met.
• Ensure employees are properly trained. Analyze and resolve problems or assist workers in resolving problems. Provide coaching and feedback to workers.
• Help to coordinate harvest activities such as preparation, sorting, drying, shelling, etc. Accountable with conditioning, bagging, and warehousing operations on assigned shift. Monitor product quality and ensure activities meet the needs of the Quality Plan.
• Develop and maintain good communication and rapport with plant personnel, employees from other Corteva plants or departments, growers, vendors, etc. Work with other leaders to coordinate workflow and resources between departments.
• Provide input for workforce planning and development, scheduling, and development of annual business plan. Complete and maintain appropriate records, documents, or reports.

Qualifications

What is required from you?
(Equivalent years of education and experience will be considered)

• College Degree is highly preferred
• 3-5 years of leadership or supervisory experience in operations, warehouse
• 3-5 years of coaching experience (including training and counseling others.)
• Able to interact effectively at all levels of the organization. Excellent verbal, written, and interpersonal communication skills.
• Excellent at problem solving and analysis skills.
• Able to adjust to changing conditions, prioritize and manage work processes and workforce flexibility
• Basic PC skills
• Six Sigma or Lean Manufacturing Methodology experience
• Willing and able to work in a variety of conditions (field, plant, warehouse – hot, cold, dust, etc.).
• Willing and able to lift up to 50lbs with or without reasonable accommodations
• Willing and able to work rotating shift schedule and overtime hours during seasonal peaks (including weekends, nights, and holidays)
• Ag knowledge/background is highly preferred.