4059 Jobs Found
Administrative Associate Full-time Job
Administrative Jobs TorontoJob Details
As an Administrative Associate you will be responsible for contributing to the overall success of one or more Wealth Advisors by ensuring a high level of client service achieved by effective administration and day-to-day trading of their business.
IS THIS ROLE RIGHT FOR YOU
In the role you will:
- Ensure effective client administration by managing all administrative processes and escalations requiring investigation
- Consistently demonstrate high levels of client service by:
- supporting the advisor in regular reviews of portfolios including entering client trades as directed by the client or Advisor and identifying client needs
- responding to client inquiries, resolving issues and effecting client transactions in a timely and responsive manner
- Provide marketing assistance by coordinating materials, events, and seminars to increase/identify opportunities to grow assets and/or revenue
- Support the growth of the business by managing tracking reports for Wealth Advisors to review targets, recommendations, and financial plans/concepts
- Build effective working relationships across various departmental and business line contacts by actively collaborating and sharing knowledge and experience
DO YOU HAVE THE SKILLS
We would love to work with you if you have:
- Experience in the securities industry
- Already duly registered as an Investment Representative (IR) with CIRO
- Excellent verbal and written communication
- Strong organizational skills
- Ability to take initiative, work independently and meet deadlines
- Meticulous attention to detail and excellent time management skills
- Exceptional client service skills
WHATS IN IT FOR YOU
- At ScotiaMcLeod we help employees build their futures – where they can be themselves, and win together. With a commitment to diversity and inclusion and a performance-oriented culture that includes coaching, learning, and development – there are endless possibilities. At ScotiaMcLeod– you can make an impact. You help make the futures of our 25 million customers happen. You can find your future here.
- The opportunity to join a forward-thinking organization where you are surrounded by a collaborative team of innovative thinkers.
- An organization committed to making a difference in our communities– for you and our clients.
- An inclusive working environment that encourages creativity, curiosity and celebrates success.
Administrative Associate
Scotiabank
Toronto - 34.81kmAdministrative Jobs Full-time
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Service Centre Representative Full-time Job
Customer Service NepeanJob Details
Application Close: 31/05/2024
"Applications received may be used to staff current and on-going requirements for up to 6 months"
JOB SUMMARY
You are the first point of contact for all inquiries relating to Human Resources and Payroll, Pensions, and Benefits for City of Ottawa employees. Your responsibilities include using a broad base of knowledge and strong communication skills to provide effective front-line support, guidance, and expertise to employees on related policies, procedures, and practices. You efficiently handle a variety of inquiries, transactions, and issues relating to HR, Payroll, Pensions, and Benefits programs and processes.
Your role involves interpreting and applying HR, payroll, pension, and benefit policies accurately, while exercising good judgment and discretion in your interactions. You also provide support, troubleshooting and problem resolution to users of self-service tools.
Additionally, you are responsible for maintaining the integrity of data in various secure systems, such as the OMERS Pension Plan's site and insurance carrier's site, Canada Life, as well as updating and auditing master data in SAP, in response to employee and manager requests.
EDUCATION AND EXPERIENCE
Completion of 2 year community college diploma in Business or related field
Minimum of 3 years of related experience in a variety of Payroll and/or HR functional areas with an emphasis on front end client service
CERTIFICATIONS AND LICENCES
KNOWLEDGE
- Customer service principles
- The City of Ottawa’s departments, internal operational and administrative procedures, relevant contacts, collective agreements and services
- Working knowledge of Payroll and HR policies, processes and procedures
- Microsoft Office Suite and other corporate standard software as required
- Intermediate knowledge of SAP
- Legislation - Canada Revenue Agency, ESA, CLC, Pension and Benefits Standards Act, Ontario Pension and Benefits Act, MFIPPA, WSIB
- Knowledge of applicable health and safety legislation, including the rights and duties of workers.
COMPETENCIES, SKILLS AND ABILITIES
- Customer service oriented: ability to use effective and tactful oral and written communication skills with clients at all levels of the organization
- Demonstrated knowledge of SAP operation with a HR/Payroll services environment
- Apply collective agreements provisions as they relate to employee transactions
- Excellent organization and time management skills and techniques: ability to plan, organize and carry out work assignments, managing multiple and competing tasks simultaneously and prioritizing work to meet heavy workloads and non-negotiable deadlines
- Strict attention to detail and accuracy in the maintenance of records: ability to produce spreadsheets and statistical reports
- Communication skills with all levels of employees, management and the general public
- Work independently and within a team to develop innovative solutions
- Communicate effectively on complex issues
- Superior client service skills including patient and tactful with clients and other staff
- Highly organized/reliable and flexible
- Integrity, tact, discretion and good judgment in maintaining confidential information
- Takes initiative
- Creative/innovative
- Thorough
- Team player
- Resourceful
- Able to handle multiple tasks and work independently with minimum supervision under tight deadlines
WHAT YOU NEED TO KNOW
- Language Requirement: Various language requirements, locations may require English only, French only OR Bilingual competencies. Some positions require English oral, reading, and writing. Some positions required French oral, reading and writing.
- Police Record Check: The successful candidate will be required to complete a Criminal Records and Judicial Matters Check with the Police Services detachment in their jurisdiction to the City of Ottawa’s satisfaction.; Police record checks completed by a third-party company will not be accepted.
- You will initially be paid 95% of your starting rate of pay, in accordance with the collective agreement.
- Experience and formal training combined with demonstrated performance and ability may substitute for stipulated academic requirements.
- Please save a copy of the job poster. Once the closing date has passed, it will no longer be available.
We wish to thank all applicants for their interest and effort in applying for this position. Only candidates selected for interviews will be contacted.
Service Centre Representative
City Of Ottawa
Nepean - 378.06kmCustomer Service Full-time
35.26 - 41.26
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OPH - Nurse Practitioner Part-time Job
Medical & Healthcare OttawaJob Details
Application Close: 16/05/2024
JOB SUMMARY
The mandate of the Health Protection Service is to advance the health of Ottawa residents through the provision and delivery of integrated, client-centric health protection services and programs including: Infection Prevention and Control, Sexual Health, Communicable Diseases, Outbreak Management, Substance Misuse, Emergency Preparedness, Response and Recovery, Food Safety, Safe Water, Health Hazards Prevention and Management, and Healthy Environments as outlined in Ontario Ministry of Health and Long-Term Care standards, protocols and guidelines.
You provide primary health care (PHC) including clinical, counselling and referral services within the scope of practice and standards of care as outlined in the Regulated Health Professionals Act (RHPA) and the College of Nurses of Ontario for clients seeking services through the Sexual Health Centre clinic(s).
As an autonomous health professional with advanced education, you provide essential health services grounded in professional, ethical, and legal standards. Nurse Practitioner (NP) competencies reflect advanced nursing practice by building and expanding upon the competencies of a registered nurse.
You function as a member of a multidisciplinary team in the provision of appropriate sexual health services, and are accountable to the program manager, functionally accountable (for clinical practice issues) to the Medical Director of Health, and to the College of Nurses of Ontario for NP practice issues.
EDUCATION AND EXPERIENCE
Completion of 4 year university degree in Nursing (BScN) Completion of a certificate demonstrating “Primary Health Care Nurse Practitioner” from an approved University
Minimum of 5 years of progressively responsible experience in public/community health clinic, including in-depth knowledge of sexual health and working with populations at risk
CERTIFICATIONS AND LICENCES
KNOWLEDGE
- Advanced nursing practice including, clinical assessment and diagnosis related to contraception and sexually transmitted infections in particular
- Requires knowledge and experience to counsel individuals on any sexual health issues
- Current contraceptive methods and appropriate prescribing of contraceptives
- Current therapeutics and interactions
- The Health Protection and Promotion Act regulations pertaining to sexually transmitted infections and other related guidelines
- Appropriate counselling, re: sexuality, healthy sexual relationships, safer sex practices, contraception, and pregnancy options
- Community health care resources and referral physicians
- Sexual health issues and centre programs
- Planning and evaluation methodologies
- Current principles and practices of public health theory and practice including research principles
- Knowledge of applicable health and safety legislation, including the rights and duties of workers.
COMPETENCIES, SKILLS AND ABILITIES
- Work independently and as part of a multidisciplinary team within the stated scope of practice
- Communicate effectively interpersonally, orally and in writing with management, staff and the public
- Multi-task and manage changing priorities and emergency situations
- Counsel clients on a variety of issues including sexuality in general, healthy sexuality relationships, safer sex practices, contraception, pregnancy options
- Conduct advanced assessment, examination and treatment skills
- Analyze data, write reports, prepare briefings, make recommendations
- Mentor, supervise and evaluate students
- Excellent organization and time management skills
- Leadership skills for chairing meetings, leading projects, providing functional direction to other nursing professionals
- Use word processing and database software
- Thorough knowledge and comfort dealing with and discussing sexual health issues with clients and other health practitioners
- Able to work with clients from a variety of cultural, socio-economic and sexuality backgrounds
- Open, personable, flexible in approach, non-judgmental, able to establish rapport and maintain confidentiality
- Strong commitment to public health, role model, advocate as required
WHAT YOU NEED TO KNOW
- Language Requirement: English oral, reading, writing
- Immunization Policy: OPH has an immunization policy requiring all employees to report their COVID-19 and Influenza vaccination status annually
- This is considered an essential position, as such, the selected candidate will need to work onsite and will receive protocols to help keep them comfortable and healthy while at work.
- Please save a copy of the job poster. Once the closing date has passed, it will no longer be available.
We wish to thank all applicants for their interest and effort in applying for this position. Only candidates selected for interviews will be contacted.
OPH - Nurse Practitioner
City Of Ottawa
Ottawa - 383.58kmMedical & Healthcare Part-time
52.19 - 63.51
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Security Guard Full-time Job
Security & Safety TorontoJob Details
We are seeking security guards for full time temporary strike coverage positions beginning as early as May 10 2024.
We are holding walk in interviews on Friday May 3 2024 and Monday May 6 2024 from 9:30AM-4:00PM at our office:
235 Yorkland Blvd Suite 400, North York, ON M2J 4Y8.
No experience is necessary for these positions. Please ensure you bring your resume, security licence and first aid and cpr certificate. Students on a semester drop that can work full time are welcome to attend.
The posting will remain open until filled.
Position Overview:
Wages: $ 17.00/hr
Shift timings: Rotational (Availability to do multiple shifts is a plus!)
RESPONSIBILITIES:
- Perform access control provision duties during strike coverage.
- Ensure conflicts are mitigated and responded to.
- Maintain security of perimeter and ensure management can get access to the site.
- Deter trespassers from the site, ensuring picketers are able to protest peacefully.
- Monitor and respond to any and all disputes, de-escalate situations and ensure both parties are safe.
- Protect client assets, property and people.
QUALIFICATIONS:
- Valid Ontario Security License
- Valid First Aid and CPR Certificate
- Experience with labour disputes is an asset but not required.
- Able to stand for long periods of time.
Security Guard
Securitas Canada
Toronto - 34.81kmSecurity & Safety Full-time
17
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FOOD SERVICES WORKER Full-time Job
Hospitality TorontoJob Details
- Posting Period: 01-May-2024 to 15-May-2024
- Location Information: Various Toronto Early Learning & Child Care Centres across the City of Toronto
Information on hours of work:
- Hours of work will be on an as required basis only.
- Candidates are expected to have substantial availability between the hours of 7:00 am to 6:00 pm from Monday to Friday.
- Minimun 3 day availability is required which must include a Monday or Friday, however 5 day availability would be preferred for scheduling purposes.
- Some work may be scheduled in advance or may be call-in work on the day of the shift.
- There are no guranteed minimum hours per pay period.
Pre-placement requirements:
- All successful candidates will be required to undergo a pre-placement medical assessment, and to provide a current Vulnerable Sector Police Reference Check.
- As per the Child Care and Early Years Act, all successful candidates must be able to obtain and maintain valid standard First Aid certification including infant and child cardiopulmonary resuscitation (CPR).
Major Responsibilities:
- Prepares food and beverages by cleaning, peeling, mincing, cutting, chopping, mixing, assembling, portioning, measuring ingredients, packaging and labelling etc.
- Serves food according to portion control and serving temperature guidelines for all age groups.
- Receives, checks, records, sorts, stores and retrieves food; cleaning; paper and other supplies to and from proper storage areas. Lifts and carries items. Maintains storage areas.
- Takes temperatures of food, refrigerators, freezers and dishwasher and reports temperatures that are not in the proper range to the supervisor.
- Rotates food according to First-in/First-out (FIFO) method and expiry dates; maintain regular inventory and emergency supplies; and informs supervisor on purchasing requirements.
- Loads carts with dishes, utensils, containers and trays necessary for service and delivers to classrooms and service areas.
- Delivers food supplies and food to dining/serving and preparation areas and/or units. Collects and disposes of leftovers and waste from these areas.
- Cleans and clears tables at the start and completion of meals and removes all dirty dishes and flatware, pots and pans to washing area.
- Cleans and sanitizes kitchen equipment and appliances such as: ovens streamers, skillets, etc. Washes, cleans and sanitizes all kitchen counters, tables, bins, refrigerators, freezers, dishwasher, dining room furniture, shelves, carts, trolleys, and any equipment used in the preparation of food and in serving areas.
- Selects and mixes all required cleaning solutions according to WHMIS Legislation and Health and Safety Codes and wears PPE where indicated.
- Washes all dishes, flatware, pots and pans using dishwashers, pot washers, and /or sink. Checks and documents temperatures, ensuring they are at appropriate ranges for these activities.
- Wash linens such as aprons and towels used for food preparation and service in the washing machine.
- Sorts and disposes of garbage according to the recycling program in effect. Bags, removes and transports garbage to disposal areas.
- Maintains garbage cans and bins in a clean and sanitary manner.
- Notifies supervisor or designate of necessary maintenance repairs and any unsafe conditions.
- Locks doors, windows and/or rooms to ensure area is secure.
- Attends staff meetings, in-service training and special committees as required.
- Participates in food and nutrition programming activities in the classrooms with the children.
- Participates in staff meetings, in-service training and special committees, as required.
- Answers telephones and takes messages according to City of Toronto telephone practices.
Key Qualifications:
Your application must describe your qualifications as they relate to:
- Experience in preparing and serving food for large groups in an institutional or other food service setting.
- Possession of a valid Food Handler’s Certificate that is recognized by the Ontario Ministry of Health, Long-Term Care, Toronto Public Health and other Health Units in Ontario or equivalent.
You must also have:
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Understanding of the nutritional care needs of children (0 to 4 years of age) following various menus, diets; food preferences, intolerances and allergies; cultures; theme holidays and special events.
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Canada's Food Guide Eat Well Live Well, Canada’s Food Guide First Nations, Inuit and Métis, the Health Canada Nutrition for Healthy Term Infants Recommendations from 6 to 24 Months,
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Must be able to obtain and maintain a standard First Aid certification including infant and child cardiopulmonary resuscitation (CPR).
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Must have a valid email address, phone and be able to communicate on a regular basis through email.
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Strong ability to work effectively as a team member and accurately follow instructions.
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Ability to maintain effective working relationships with staff and clients.
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Ability to use computers, access and complete online training modules.
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Ability to communicate effectively both verbally and in writing.
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Ability to support and implement change reflective of the City of Toronto's Action plan for Confronting Anti-Black Racism.
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Ability and willingness to provide service that enhances and respects a work culture that values diversity and is inclusive of all clients and staff.
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Ability to perform various cleaning duties.
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Ability to meet the physical demands of the position. Operate, lift and move various equipment, supplies and other heavy items.
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Ability to lift/carry children of various ages and weighing up to 20kgs.
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Ability to assist with and adhere to Health & Safety practices including cleaning, sanitizing, disinfecting, etc.
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General knowledge of the Child Care and Early Years Act, Child and Family Services Act with the ability to apply such legislation in the workplace.
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General knowledge of Toronto Public Health Guidelines relating to child care environments.
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General knowledge of the Occupational Health and Safety Act, WHMIS, the Sanitation Code and the legislation related to this work.
FOOD SERVICES WORKER
City Of Toronto
Toronto - 34.81kmHospitality Full-time
25.50 - 27.94
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ADMINISTRATIVE ASSISTANT Temporary Job
Administrative Jobs TorontoJob Details
Posting Period: 03-May-2023 to 17-May-2024
Job Description:
The Administrative Assistant is responsible for day to day operations for the Deputy Chief Technology Officer (DCTO). Technology Services Delivery. A proactive problem solver and point of contact that anticipates DCTO operational assignments to ensure a seamless delivery and liaison between DCTO and stakeholders to support DCTO in performance delivery and alignment and tracking of various administrative work streams.
Major Responsibilities:
- Performs varied specific, measurable, achievable, realistic and timely administrativeduties and clerical functions in connection with the operation of an organizational unit.May provide work direction and training to assigned staff.
- Proactively prepares schedule of weekly and monthly activities to accelerate and improvedelivery of executive commitments.
- Utilizes strong administrative customer service skills, over the phone, in person and withclients.
- Utilizes administrative acumen to understand and action priority and sensitive materialthat requires executive action.
- Exercises caution and discretion with labour relations, personnel and other confidentialinformation. Types correspondence including that of a confidential nature, such asdisciplinary letters.
- Handles scheduling of appointments and ensures that the appropriate information isprovided.
- Conducts background research, investigations and retrieves information on variousissues.
- Screens, reviews and prioritizes incoming mail, processes correspondence, and initiatesresponse.
- Ensures that the tracking and following up of requests is maintained and deadlines aremet.
- Monitors and controls the workflow of the unit, ensuring adherence to relevant policies.
- Liaises with and exchanges information with all levels of staff, elected officials and thepublic.
- Prepares and processes various documents/statistical summaries/reports requiring theassessment and analysis of data. Drafts correspondence, composes and types letters and memoranda and routes or answers correspondence.
- Checks work for accuracy and conformity with regulations, policies and procedures andcorrects/resolves outstanding/incorrect items prior to signature.
- Operates various office equipment and computers utilizing a variety of desktopapplications and corporate systems. Prepares presentation material utilizing detailedlayout and formatting.
- Coordinates and maintains a complex record/retrieval system. Maintains supplies andinventories.
- Responds to enquiries and complaints from senior staff, the public, agencies, and otherlevels of government utilizing in-depth knowledge of procedures, regulations, criteria, etc.and records detailed messages.
- Assists with budget administration for the unit. Administers petty cash.
- Coordinates meetings, events and schedules. Takes/transcribed minutes as required.
- Maintains continuous awareness of municipal matters, departmental administrativesystems and procedures, organization structures in the division, and major activities inorder to provide effective administrative assistance.
- Prepares and organizes Council materials (including confidential and employment/labourrelation matters),
Key Qualifications:
- Considerable experience in the performance of operational and administrative support dutiesto senior management, handling a broad range of administrative matters, office practices andprocedures.
- Considerable experience planning, scheduling, and organizing appointments, meetings,interviews, conferences, and events, and taking minutes and action items at meetings, withfollow-up activities.
- Considerable experience using a variety of software packages including advanced knowledgeof Microsoft Office Suite, i.e. Word, PowerPoint, Excel, and Outlook, and Visio.
- Considerable experience in the preparation and drafting of standard correspondence andreports, editing the layout and formatting of complex reports, correspondence, charts, tablesand statements to Council and Committee.
- Ability to conduct research in technology trends and new developments.
- Highly developed customer service and interpersonal skills with the ability to communicateeffectively at all organizational levels, including the political level, the members of the publicand external contact.
- Knowledge of vendor and contract administration including familiarity working with contractorsis considered an asset
- Demonstrated knowledge of, and the ability to handle, municipal operations, policies andprocedures, and current political issues that may include but is not limited to councilproceedings, corporate protocols, established Committees functions; both internal and specialinterest groups and current political issues.
- Excellent organizational and time management skills, including attention to detail, and ability toset priorities, meet deadlines and deal with conflicting priorities and work demands.
- Excellent interpersonal, analytical and problem-solving skills to deal effectively with all levelsof staff and the public and handle sensitive issues.
- Familiarity with Technology Services procurement policies and processes is an asset.
- Demonstrable multi-tasking skills to handle the workload of a senior executive.
- Demonstrated ability to exercise independent judgement and discretion in dealing withconfidential operational matters and management staff in the absence of the Deputy ChiefTechnology Officer/Director.
- Ability to work beyond normal business hours and weekends, when necessary.
ADMINISTRATIVE ASSISTANT
City Of Toronto
Toronto - 34.81kmAdministrative Jobs Temporary
62,637 - 77,715
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DENTIST Full-time Job
Medical & Healthcare TorontoJob Details
- Number of Positions Open: 3
Reporting to the Manager, Dental and Oral Health Services, the Dentist will provide dental care to Toronto Public Health (TPH) eligible low income clients enrolled in various Provincial and Municipal sponsored programs through the TPH managed dental clinics located throughout the City, and to provide direction, and support for the daily operation of the dental clinic they are assigned to.
Major Responsibilities:
- Provides input into the development of program policies and ensures implementation of policies and procedures in the dental clinic
- Performs the duties of a team leader in a clinical setting, which includes ensuring effective teamwork and efficient flow of patients
- Obtains complete medical history and verifies and applies medical history prior to treatment by consulting with family members and physicians when necessary. Refers clients for medical testing if warranted
- Performs complete oral examinations, formulates comprehensive treatment plans, informs patients and families of treatment plans and obtains consent for treatment; completes documentation on Abeldent software
- Performs a broad range of dental treatment, i.e. fillings, dentures, extractions, root canals, crowns including lab fabricated and stainless steel, acid etch procedures, prefabricated post and/or pin core build up. Responsible for the fabrication of dental prosthetic appliances, etc.
- May perform dental services for patients with disabilities or behavioural problems
- Performs emergency dental procedures
- Prescribes antibiotics and administers local anaesthetic
- Operates dental x-ray machine and interprets x-rays
- Monitors and performs universal precaution procedures for infection control in the dental office as per IPAC and TPH guidelines
- Educates the public on oral health and the Toronto Public Health dental program policies and guidelines
- Resolves conflict with staff, clients and members of the public when necessary
- Maintains a thorough knowledge of and provides treatment under correct programs, i.e. the Ontario Senior Dental Care Program (OSDCP), HSO (Healthy Smiles Ontario), OW (Ontario Works), HBP (Healthiest Babies Possible), the Interim Federal Health (IFH), Ontario Disability Services Program (ODSP), and the Toronto Public Health dental treatment programs (paediatric, geriatric, high school)
- Refers patients or the general public to appropriate dental practices such as the University of Toronto Faculty of Dentistry, the Hospital for Sick Children, dental hygiene colleges, dental specialists and low cost dental clinics
- Receives referrals from private dental and medical practitioners
- Mentors dental students from universities and colleges
- Ensures that the clinic is properly equipped and maintained, and meets safety requirements for staff and patients
- Ensures medical emergency kits and oxygen are available and in a state of readiness, and that staff is prepared to implement lifesaving procedures as necessary (i.e. administer emergency medication, provide oxygen, perform CPR)
- Ensures proper x-ray quality assurance and safety and the proper disposal of biohazardous waste
- Provides liaison between the Public Health Dental Unit, school staff (principals and teachers) and parents of patients regarding policies and goals of treatment (i.e. letters from both the department and individual schools.
Key Qualifications:
Your application must describe your qualifications as they relate to:
- Graduate Degree in Dentistry from a recognized university and have, or be eligible for a license from the Royal College of Dental Surgeons of Ontario.
- Considerable experience working as a Dentist in a dental office.
- Experience in the field of removable prosthetics and paediatric and geriatric dentistry.
- Strong interpersonal and communication skills and the ability to work cooperatively with staff and clients, including children and parents in a community clinic.
- Excellent customer service skills and commitment to the Toronto Public Service.
- Post-graduate training or experience working in a Public Health environment would be an asset.
- Fluency in one or more of the following languages is an asset: Chinese, Tamil, Hindi, Urdu, Korean, Russian or Spanish (please indicate language skills on resume).
- Familiarity with Public Health dental programs.
- Ability to support the Toronto Public Service values to ensure a culture that champions equity, diversity and respectful workplaces.
- Familiarity with government legislation in the area of Occupational Health and Safety.
- Willingness to travel to other clinics.
- Ability to work evenings and weekends.
- A valid Ontario Class "G" Driver's License is an asset.
DENTIST
City Of Toronto
Toronto - 34.81kmMedical & Healthcare Full-time
122,000 - 158,105
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Client Services Coordinator Full-time Job
Customer Service WaterlooJob Details
As a Client Services Coordinator you’ll work with our clients to successfully implement upgrades, customizations, and add-ons to our software products, supporting them through configuration, training, and rollout so they can make the most of their new tools.
You will own the delivery of paid client work from beginning to end, coordinating all activities and aiming at efficient delivery and a great customer experience. Working closely with clients and internal cross-functional teams, this role is responsible for ensuring open communication, timely delivery of the right work, and empowering the customer to make the most of our software.
On the Implementations Team, we collaborate with our customers to build lasting relationships and implement continuous improvements to their online presence and services. We guide our clients through implementations with the goal of understanding their needs and goals, and providing solutions to address them. We are committed to providing exceptional customer service, and work diligently to exceed our clients’ expectations. The Client Services Coordinator plays an important role in all of these objectives.
You will be your clients’ first point of contact during delivery. You’ll be an expert on internal processes relating to product rollout, what is important to your customers, and how our products can be used to meet their needs and help them achieve their goals. You will provide status updates, follow-up with internal and external stakeholders on upcoming or past-due tasks, and ensure that the delivery complies our ISO certified delivery process.
About you:
Your extraordinary attention to detail is how you make your mark. Communication, organization, and juggling priorities comes easily to you, and you thrive in a fast-paced environment. You enjoy working independently and being the owner of your own schedule. You’re a supportive and collaborative team member. You love to solve problems and learn new skills.
What you’ll do:
- Lead clients through the onboarding process of our software products, aiming to meet standard timelines for key milestones so that we can recognize the revenue to hit our internal financial targets
- Support clients in making the best possible use of our software and services in their business, and help them see the value of our tools
- Prepare for and lead client meetings, take notes, and follow up on all action items
- Respond to emails and client inquiries in a timely manner
- Ensure all delivery work is completed in alignment with our ISO standards
- Follow up with clients and internal teams to ensure tasks are being completed on schedule, and to the required specifications
- Anticipate next steps in the delivery, and identify potential risks or challenges as tasks are completed or due dates missed
- Motivate clients and internal teams to achieve due dates and project goals
- Maintain complete ownership of your client’s service requests throughout their lifecycles
- Be the voice of the client within our organization, to ensure we all understand what our clients’ needs are, what they expect from us and our products, how they feel about us and our products, etc. / Act as an internal champion of the goals, business needs, and pain points of our client base
- Troubleshoot to identify solutions or workarounds when needed to deliver on requirements or meet a client’s needs
- Coordinate with internal teams to identify answers to client inquiries
- Obtain final approval from clients on completed work and issue invoices from our financial system
- Provide suggestions on new processes or process improvements and assist in execution
- Create and maintain internal documentation surrounding team processes and workflows
Your skills, experience and qualifications:
- College diploma or 2 years’ relevant work experience
- At least 1 year of customer service experience in any environment
- Personable, friendly, and approachable
- Tech savvy / power user: highly comfortable in the digital landscape and confident to learn-by-doing with new software
- Creative problem-solver, with a demonstrated ability to be resourceful in finding solutions and workarounds especially in a software context
- Personable and a strong communicator
- Proficiency with Microsoft Office applications (Word, Outlook, Excel, PowerPoint) in a work or business context
- Strong organizational and time management skills
- Strong prioritization skills and adaptability to shifting priorities
- Commitment to process improvement, effective problem solving and ability to think creatively
We won’t complain if you also have:
- Experience working with municipal and other public sector organizations in North America
- Experience working in a Software as a Service (SaaS) environment
- Proficiency in either Spanish or French languages
- Knowledge of website and web application trends such as responsive design, structured data, SEO, analytics, accessibility, security etc
- Familiarity with the software development lifecycle and SaaS business operations
- Experience working with Jira, Confluence, HubSpot, or other digital task tracking tools
Client Services Coordinator
GHD Digital
Waterloo - 67.83kmCustomer Service Full-time
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Admin Assistant Full-time Job
Administrative Jobs MarkhamJob Details
SUMMARY
The Administrative Assistant III reports to a Manager and provides coordination and support in the areas of the regional updating and tracking, handling and coordinating shipments, placing orders for equipment, uniforms and supplies, purchase requisitions and in some cases supports other Administrative Assistants.
KEY DUTIES & RESPONSIBILITIES
· Carry out the day-to-day execution of administrative duties to ensure BGIS ITS operations are provided with support on National level
· Daily monitoring of administrative email box and process all requests in timely manner
· Coordinate corporate initiatives throughout their region
· Support Regional Operations Managers in the onboarding and offboarding of employees
· Coordinate with other support departments within BGIS
· Continuous updating of administrative documentation and trackers based on requests and provided reports
· Coordinate regional shipments of supplies to employees efficiently and timely
· Assist in ordering uniforms and providing proper PPE to employees
· Assist with Trade and HSE certification management through tracking system
· Update Team Members’ information when required and inform all departments where necessary
· Process Purchase Requisitions in various systems
· Assist in Purchase Card management
· Assist in documentation translation when required
· Other related general administrative duties as required
· Other duties as assigned
KNOWLEDGE & SKILLS REQUIRED
· Requires three (3) to five (5) years of administrative experience
· High school education completed
· Excellent computer skills, proficient with MS Office
· Ability to work independently with little or no supervision
· Excellent interpersonal skills
· Problem solving skills
· Effective leadership skills when working in a group
· Strong time management skills and organizational skills
· Strong professional written and verbal communication skills
· Strong customer focus
· Strong care for accuracy and attention to details
Licenses and/or Professional Accreditation
· None required
At BGIS we believe that diversity and inclusion is a key business driver, such that we never lose sight of its importance as it is woven into the fabric of our organization. We are committed to maintaining a barrier-free recruitment process by providing equal employment opportunities through recruiting and retention of individuals of all backgrounds. We recognize that promoting diversity is an essential component of our continuing pursuit for organizational success!
Admin Assistant
BGIS
Markham - 57.17kmAdministrative Jobs Full-time
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Facility Maintenance Technician Full-time Job
Maintenance & Repair TorontoJob Details
Crosslinx Transit Solutions Maintenance (CTSM) is currently seeking a Facility Maintenance Technician who will play a significant role as a member of our Maintenance team. This is a long-term career opportunity in an exciting growing industry.
The incumbent will be responsible to assist with the operation, preventative/corrective maintenance, service calls, emergency response, troubleshooting and repair of facility equipment and systems on the 24/7 maintenance operation of the Eglinton Crosstown Light Rail Transit Line (ECLRT) in Toronto, Ontario. The incumbent must be willing to work rotating shifts, including evenings, weekends, and public holidays.
Responsibilities
- Respond and attend to facility-related service and emergency calls during their shift.
- Perform escort requirements of all contractors and monitor their work. Ensure contractors follow safety rules and security procedures.
- Assist other trades and the other Facility Maintenance Technicians in the performance of their general and preventative maintenance and repair duties.
- Perform monitoring, maintenance, and repairs to the Mechanical, Plumbing, Structural, Architectural, Fire\Life Safety, and Control systems for the facility to keep facility and building systems up to applicable standards.
- Perform preventative and corrective maintenance.
- Maintain equipment which includes cleaning, inspecting, calibrating and changing parts to maintain the ECLRT system and associated equipment at optimum performance levels.
- Comply with safety policies and legislation to ensure the safe storage, usage and disposal of hazardous materials, and maintain a clean and safe workplace.
- Respond to Help Desk Service Events and Emergency calls.
- Process and submit Work Orders, and work with a Computerized Maintenance Management System (CMMS).
- Comply with safety policies and legislation.
- Perform additional duties as requested.
Qualifications
- Must have three (3) or more years of experience in a similar role, with experience with any or all of the following: Mechanical Systems, HVAC, Plumbing, Electrical, Fire Suppression or Building Operations work.
- Ontario High School Diploma (OSSD) or equivalent is required.
- Graduation from a community college program in technical training, such Building Environmental Systems Operator (BES), Canadian Fire Alarm Association (CFAA) Certification or trade courses are an asset.
- Experience and knowledge of maintenance and management procedures and techniques applicable to the preventative maintenance, repair, maintenance of building facilities.
- Working knowledge of the Occupational Health and Safety Act and the Ontario Building Code.
- Ability to analyze the operation of various systems, determine the cause of problems/malfunctions and take corrective action as required.
- Must have a valid non-probationary Class “G” Province of Ontario Driver’s License in good standing.
- Basic Computer skills, including the ability to use handheld communication devices, and the ability to prioritize the order in which Work Orders are completed.
- Strong written and verbal English communication skills.
- Sound judgement, problem solving and analytical skills.
- Demonstrated ability to work independently and within a team environment.
General
Please note, we are located at 85 Industry Street, Toronto, Ontario, and cannot accommodate working remotely. The successful candidate will be expected to physically work at this location.
Facility Maintenance Technician
Crosslinx Transit Solutions
Toronto - 34.81kmMaintenance & Repair Full-time
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Executive Assistant Full-time Job
Administrative Jobs MississaugaJob Details
Closing Date: 05/05/2024
Job Summary
Are you a vibrant personality with a knack for multitasking and a passion for providing top-notch administrative support? MiWay is seeking an Administrative Coordinator to join our team and work closely with the Transit Director and management staff. If you thrive in a fast-paced environment and enjoy coordinating priorities with professionalism and attention to detail, this role is for you!
The Administrative Coordinator at MiWay will work closely with the Transit Director, members of the management team, and colleagues to provide administrative support within the Division while coordinating matters of priority with a high degree of professionalism and attention to detail.
Duties and Responsibilities
- Provide confidential administrative support including correspondence from Transit Director
- Coordinate the Transit Director’s schedule, ensuring it is effectively planned and aligned with the Transit Director’s key priorities, with related logistics identified and taken care of in a proactive manner ensuring directions are followed up on by staff.
- Process daily email, mail, and phone calls, and research and respond to queries as required.
- Act as staff liaison for pillar committees and other task forces or working groups providing administrative support including scheduling, preparing agendas and minutes, and attending meetings after hours, when required.
- Oversee and coordinate Escalated Service Requests. Process escalated complaints and inquiries as received and within defined timelines; respond or direct responsibility for responses. Liaise with administration staff at the Offices of the Mayor and Council, City Manager, and Transportation and Works Commissioner.
- Monitor the budget and purchases for the Transit Director’s Office and reconcile monthly expenses and annual expense report
- Track corporate reports, service requests, and daily requests for the Transit director’s attention
- Maintaining files and records for safekeeping.
- Other duties and special projects as assigned.
Skills and Qualifications
- Graduation from a post-secondary program in administration, business or related fields. Equivalent experience may be considered.
- 3 -5 years experience in administration with direct support of senior executives or preferably in a municipal environment.
- Ability to communicate effectively, with tact and diplomacy, with internal and external business partners including elected officials, staff, the public, and outside agencies.
- Ability to recognize and keep confidential information.
- Excellent organizational and time-management skills and the ability to prioritize tasks with attention to detail.
- Proficient in Microsoft 365, SAP Applications, WebEx Meetings, and other relevant software.
- Ability to function with minimal supervision.
- Experience in finance, business analysis, and Lean methodologies is an asset
If you're ready to take on a challenging yet rewarding role where you can showcase your dynamic personality and administrative skills, apply now to join the MiWay team as our Administrative Coordinator!
Hourly Rate/Salary: $ 58,942 - $ 78,592
Hours of Work: 35
Work Location: Semenyk Court
Department/Division/Section: T&W/Transportation&Works Dept , T&W/Mississauga Transit , Mississauga Transit
Executive Assistant
City Of Mississauga
Mississauga - 14.55kmAdministrative Jobs Full-time
58,942 - 78,592
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Special Constable Full-time Job
Security & Safety OttawaJob Details
Application Close: 28/06/2024
NOTE: Applications / resumes received will be used to staff current and on-going requirements until December 31, 2024.
JOB SUMMARY
Transit Operations provides safe, reliable and courteous transit services and excellence in customer service delivery to 100 million transit customers per year, by means of conventional bus, para transit and rail operations. The Transit Special Constable Unit manages the Special Constable and Fare Enforcement Programs, Transit revenue loss and fare enforcement programs, property protection and law enforcement programs, the transit emergency response and preparedness programs, communications equipment/systems, processes and sectional records activities.
You are responsible for security and law enforcement duties involving passengers, employees, Transit Services facilities/vehicles/assets and the general public.
You execute the duties of a Sworn Special Constable/Peace Officer, agent and occupier of City of Ottawa Transit Services*, in accordance with:
- Federal/Provincial/Municipal laws
- Special Constable contract with the Ottawa Police Services Board
- Rules and regulations governing a Special Constable appointment (as amended from time to time)
- Corporate/Branch/Division policies and standards
- Corporate/Branch Code of Ethics, Core Values and Mission Statement, that is consistent and compatible with Ottawa Police Service policies and standards
*The Police Services Board grants an Officer’s Special Constable status for Ottawa, with an approval from the Minister of Community Safety and Correctional Services, in accordance with the Police Services Act, R.S.O. 1990. Special Constables are Peace Officers as defined in the Criminal Code of Canada.
EDUCATION AND EXPERIENCE
Completion of community college Police Foundations or Law and Security Certificate.
Minimum of 2 years of security experience in a transit environment.
Related experience in dealing with people and enforcement procedures may be considered as alternate relevant experience.
CERTIFICATIONS AND LICENCES
KNOWLEDGE
- Good knowledge of security or law enforcement operations, as well as the duties of a Special Constable with Peace Officer authority, including the use/application of the Criminal Code of Canada, Controlled Drugs and Substances Act, Trespass to Property Act, Provincial Offences Act, Liquor Licence Act, Safe Streets Act, MFIPPA, as well as related Federal and Provincial Statutes, and Transit By-law
- City/Branch/Division policies and procedures affecting Transit operations including standard operating procedures and emergency standing orders
- Court processes and procedures
- Investigative and evidence gathering techniques
- Crowd control and emergency response techniques
- Dispute resolution techniques
- Personal and physical security methods
- Electrical and computerized security equipment
- Knowledge of applicable health and safety legislation, including the rights and duties of workers.
COMPETENCIES, SKILLS AND ABILITIES
- Work independently, with minimal supervision, and collaboratively with peers and managers as part of a team
- Capable of relating to transit customers, while working in a public environment, and of dealing with difficult or confrontational behaviors
- Possess leadership and negotiation skills
- Possess analytical and problem solving skills
- Possess demonstrated assertiveness and self-control
- Possess strong conflict/dispute/crisis resolution skills
- Able to exercise sound judgement and to make authoritative decisions where time may not permit soliciting advice from senior staff
- Possess computer literacy in MS Office Suite in a Windows environment, including use of Ozone and the Internet
- Able to build and maintain relationships within the community, with stakeholders and other agencies
- Able to demonstrate sensitivity to the needs of all people and cultures
- Possess organizational and time management skills to deal effectively with multiple demands, conflicting priorities, and deadlines
- Possess excellent interpersonal, communication, and report writing skills
- Possess neat and legible handwriting
- Possess effective public relations and public speaking skills
- Able to use portable corporate communications technologies, such as 2-way radio, etc.
- Able to drive a City vehicle
- Possess a work record of good attendance/job performance
- Be of good moral character and habits
- Able to be respectful, to relate to Transit customers, co-workers and the general public, and to work in a non-confrontational manner
- Possess cultural awareness, value diversity and be sensitive to others
- Able to display tact and diplomacy
- Able to deal with physical situations and physically control/restrain others when necessary
- Able to work outside in all weather conditions
- Able to be available for unplanned overtime, work a variety of scheduled shifts, including split shifts, weekends and evenings
WHAT YOU NEED TO KNOW
- Language Requirement: Various language requirements. Some positions require English oral, reading, and writing. Some positions required French oral, reading and writing.
- Police Record Check: The successful candidate will be required to complete a Vulnerable Sector Check with the Police Services detachment in their jurisdiction to the City of Ottawa’s satisfaction. Police record checks completed by a third-party company will not be accepted.
- Driver’s License Requirement: A valid Ontario unrestricted G class driver’s license (or provincial equivalent) with no more than 6 demerit points accumulated
- Meet eligibility requirements for appointment as a Special Constable, which are:
- Canadian Citizen or permanent resident of Canada
- Lawfully eligible to work in Canada
- At least 18 years of age
- Not been convicted of a criminal offence or been convicted of an offence for which a pardon has been granted.
- Proof of valid Standard First Aid Certificate and valid CPR-Level C
- Must learn, meet and maintain Transit Special Constable Services standard in the use of oleoresin capsicum (OC) spray, baton and the use of force continuum
- Ontario Association of Chiefs of Police Certificate of Results for the Constable Selection System
- Candidates will be required to undergo physical fitness testing with the Transit Special Constable Recruiters. Candidates will be required to successfully complete the Ontario Police Fitness PIN test.
- Candidates will also be required to undergo other investigations/checks to include:
- Fingerprinting
- Driver's licence history
- Credit check
- Background reference check
- Written MMPI
- Interview with Psychologist
- Experience and formal training combined with demonstrated performance and ability may substitute for stipulated academic requirements.
- Please save a copy of the job poster. Once the closing date has passed, it will no longer be available.
We wish to thank all applicants for their interest and effort in applying for this position. Only candidates selected for interviews will be contacted.
Special Constable
City Of Ottawa
Ottawa - 383.58kmSecurity & Safety Full-time
35.04 - 41.22
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