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As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial goals.

Our Customer Experience Associates are people-centric and  connect with customers in a relatable way. As an essential member of the Canadian Banking Branch network, the focus is to provide exceptional service throughout the customer’s journey by:

• Taking a proactive approach to discovering our customer’s needs and listening to understand what they are asking for
• Processing day to day transactions
• Nurturing rich, long-standing relationships
• Contributing to the Branch’s targets by identifying and fulfilling simple sales opportunities
• Being a technology expert and sharing your knowledge by introducing clients to our mobile banking applications and assisting them to better manage their banking needs

Is this role right for you?  In this role you will:

• Build strong customer relationships and deliver excellent customer service
• Uncover and solve customers’ needs
• Explain complicated concepts simply
• Demonstrate success in a target-based performance environment, as well as contribute positively to a team-oriented work environment
• Demonstrate an eagerness to learn and determination to succeed

Do you have the skills that will enable you to succeed in this role? – We’d love to work with you if you:

• Have proven customer service skills through work or community involvement
• Are willing to assist in a professional, friendly and efficient manner
• Are available to work a flexible schedule
• Are comfortable in simple sales situations
• Have strong technical skills and the ability to promote digital and self-service banking options to our customers

What’s in it for you?

• The opportunity to join a forward-thinking organization surrounded by a collaborative team of innovative thinkers
• A rewarding career path with diverse opportunities for professional development
• Internal training to support your career growth and enhance your skills
• An organization committed to making a difference in our communities – for you and our customers
• You can expect to be recognized and rewarded for high-performance. You’ll be supported by leadership through meaningful development conversations that enable faster advancement and internal training to support your growth and development.
• A competitive compensation and benefits package

Pursuant to a language needs assessment conducted by Scotiabank, the successful candidate will be required to be able to communicate in English and French because they will serve and English-speaking clientele.

Purpose:

Contributes to the overall success of the Real Estate Department in Canada and globally ensuring specific individual goals, plans, initiatives are executed / delivered in support of the team’s business strategies and objectives. 

The Buyer will be responsible for the day to day management of issuing Purchasing Orders, including working closing with Bank approved vendors, and internal Real Estate team members. 
 
Is this role right for you? In this role, you will:

• Management of contracts, on boarding of vendors, working within the Banks Risk Management and Procurement Guidelines and management of data entry into to COUPA, Smart Buy and ICERTIS Contract Manager (ICM).  
• Champions a customer focused culture to deepen client relationships and leverage broader Bank relationships, systems and knowledge. 
• Provide all areas of the Bank (Domestic, International, E.O. departments) with the most efficient, economical methods of purchasing the required materials/services, meeting both Bank and client/ user defined specifications, standards and policies.
• Creating, issuing and evaluating competitive tenders and subsequently awarding/issuing purchase orders/contracts within signing limits. All other business to be referred directly to the Senior Finance Manager Real Estate for authorization.
• Develop and maintain commodity data and information with respect to their assigned responsibilities and the Bank’s requirements.
• Develop and maintain accurate vendor/commodity information records which will provide appropriate documentation of purchase activity.
• Managing and approving vendor catalogues on the procurement platform and ensuring correct information is uploaded by the vendor in terms of product descriptions, pricing and ETA’s.
• Providing an effective, efficient liaison with the accounting department.
 
Do you have the skills that will enable you to succeed in this role? – We’d love to work with you if you have:

• A proven track record of working in a fast-paced purchasing environment and be able to pivot to support various asks and pressures associated with the demands of the position.
• Working knowledge of purchasing practices and procedures.
• Thorough and working knowledge of business practices and must have the ability to develop innovative ways to acquire a wide range of goods and services in a cost-effective manner.
• Strong negotiation skills and judgment are necessary to ensure all major purchases reflect the best interests of the Bank, as well as strong analytical skills to define problems, develop solutions, evaluate alternatives, formulate recommendations and implement strategies under the guidance of the Senior Finance Manager. Must have good interpersonal skills, tact and diplomacy, especially when dealing with Senior Management and/or emergency situations.
• The incumbent must have more than a functional working knowledge of computers.
• The commodities assigned may vary in complexity from small office contracts to large, multimillion-dollar contracts and as such, the incumbent must have good working knowledge of all commodities to assist the Senior Finance Manager in negotiation and implementation strategy.
• The incumbent must have acquired sufficient environmental knowledge with respect to sustainable development, the three R’s (i.e. Recycling, Reusing and Reducing), waste management and their impacts on purchasing in the Bank and with its vendors, enough to infuse responsible contract terms and conditions consistent with the corporate environmental policy and direction as established by the Senior Finance Manager.

Work Arrangement: 

Work in a standard office-based environment; non-standard hours are a common occurrence. Limited travel domestically/internationally/globally.

Interested?

 
At Scotiabank, every employee is empowered to reach their fullest potential, respected for who they are and, embraced for their differences. That is why we work to grow and diversify talent and engage employees in a performance-oriented culture.

 
What's in it for you?

 
Scotiabank wants you to be able to bring your best self to work – and life, every day. With a focus on holistic well-being, our many flexible benefit programs are designed to help support your unique family, financial, physical, mental, and social health needs.

The resource is responsible for the effective analysis, design, development, implementation and support of mission critical, Global Wealth Portfolio Management related initiatives and platforms of medium to high complexity.

Is this role right for you? In this role you will:

• Develop cost effective and efficient applications to meet business objectives by analyzing user requirements, providing technical specifications and design and developing/maintaining programs according to standards. The incumbent must ensure programs and applications developed meet the high availability, integrity and reliability of the transaction processing environment
• Provide production and user acceptance testing support to assigned applications by identifying, evaluating, escalating, resolving problems and supporting other team members. The incumbent is required to carry a beeper approximately 50% of the time to ensure systems support is readily available and that systems are operational according to documented user service level agreements. 
• Implement new systems or enhancements by reviewing programs written by team members, establishing and executing system test procedures, developing implementation plan, developing the required program and system documentation and ensuring all functionality has been delivered as required. The incumbent is also required to provide post implementation support on the production processing functionality.
• Provide technical guidance and review to other team members by conducting technical walkthroughs.
• Keep current on rapidly changing technological trends, self-teach new technologies and maintain an understanding of the Division’s business and technology strategies.

Do you have the skills that will enable you to succeed in this role? We'd love to work with you if you have:

• A degree in computer science, math or engineering related discipline is desirable, along with 3-5 years practical experience.
• Backend Programming skills in Java and ETL tools
• Must have good analytical, problem solving, and trouble shooting skills in order to develop and support systems to meet user requirements.
• Must be creative and flexible in identifying technical solutions to resolve business problems in a rapidly changing, demanding and complex business environment.
• Must have a detailed understanding of the application systems.
• Must have good interpersonal and communication skills
• Nice to have broad understanding and knowledge of the Wealth Management products, services, market trends, computer services, planning and control tools and organized structure

What's in it for you?

• Diversity, Equity, Inclusion & Allyship - We strive to create an inclusive culture where every employee is empowered to reach their fullest potential, respected for who they are, and are embraced through bias-free practices and inclusive values across Scotiabank. We embrace diversity and provide opportunities for all employee to learn, grow & participate through our various Employee Resource Groups (ERGs) that span across diverse gender identities, ethnicity, race, age, ability & veterans.
• Accessibility and Workplace Accommodations - We value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. Scotiabank continues to locate, remove and prevent barriers so that we can build a diverse and inclusive environment while meeting accessibility requirements.  
• Upskilling through online courses, cross-functional development opportunities, and tuition assistance. 
• Competitive Rewards program including bonus, flexible vacation, personal, sick days and benefits will start on day one.
• Dynamic Ecosystem - Free tea & coffee, universal washrooms, and lots of space for team collaboration.
• Community Engagement - No matter where you choose to work from; we offer opportunities for community engagement & belonging with our various programs such as hackathons, contests, cooking with friends, Humans of Digital and much more!

Working location condition: Hybrid

#LI-Hybrid  

What you’ll be doing

As a member of CIBC Wood Gundy, you will be responsible for building and growing Wood Gundy client portfolios through specialized relationship management, reliable investment advice and exceptional client service. As a Administrative Associate, you will work closely with a team of CIBC Wood Gundy Investment Advisors to help them manage their portfolios and build new business relationships. You will communicate directly with high net worth clients to provide support, identify opportunities and proactively enhance the client experience.
 

At CIBC we enable the work environment most optimal for you to thrive in your role. Details on your work arrangement (proportion of on-site and remote work) will be discussed at the time of your interview.
 

How you’ll succeed

• Administrative Support - Maintain compliance standards when dealing with clients or handling client files. Perform administrative duties and participate in administrative processes related to Investment Advisor and team support. Assist in the development of investment plans and written proposals for current and prospective clients. Assist with processes to redirect assets to appropriate financial products based on client risk tolerance and demographic profile as determined by the Investment Advisor.

• Client Engagement - Focus on each client's experience and connect on a personal level to make every interaction meaningful. Anticipate client needs and communicate promptly with your team to build trust and deepen client relationships. Identify activities, processes, and opportunities to improve the client experience. Follow through on requests by answering questions and providing an exceptional experience.

• Critical Thinking - Verify documents in accordance with established signature delegation procedures to confirm that documents received from clients are complete and properly signed. Review complex legal agreements related to cash management products to enable the implementation of new products and changes to existing products. Close gaps in signing authority documents, escalate unresolved issues, enforce policies, or engage appropriate internal partners to facilitate resolution. 

• Organizational Skills - Support your Advisor by responding quickly to client requests and maintaining compliance standards on all files. Drive team success by improving team productivity, proactively uncovering business opportunities, and assisting in the allocation of assets to the right financial products.

Who you are

• You put clients first. You communicate to find the right solutions. You exceed expectations because it's the right thing to do.

• You are a certified professional (an asset) You are an Investment Representative (IR) and your license is in good standing and therefore you completed the Canadian Securities Course (CSC) and the Standards of Conduct Manual (CPH). It is an asset to have your Options and Derivatives (DFOL) license.

• You put your heart into your work. You care about people and respect different points of view. You listen to others and learn from their experience.

• You understand that every detail counts. You notice things that others don't. Your critical thinking skills help inform your decision-making. 

• You make sense of data. You enjoy studying complex problems and interpreting information. You are confident in your ability to communicate detailed information in a powerful way. 

• Experience in the financial services and brokerage industry and a working knowledge of various listing instruments are required.

• Values matter to you. You are your own person at work and embody our values of trust, teamwork, and accountability.

• You’re fluent in French and English to serve our clients in the community.

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.

• We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.

• Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.

• We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.

*Subject to plan and program terms and conditions

What you need to know

• CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact [email protected]

• You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.

• We may ask you to complete an attribute-based assessment and other skills tests (such as simulation, coding, French proficiency, MS Office). Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.

Job Location

Montreal-1 Place Ville Marie

Employment Type

Regular

Weekly Hours

37.5

Skills

Analytical Thinking, Business Development, Business Documentation, Customer Experience (CX), Developing Proposals, Financial Products, Investment Portfolios, Marketing Activities, Transaction Banking, Work Collaboratively

CIBC’s Wood Gundy team  is the full-service brokerage division of CIBC serving our high net worth clientele. As an Administrative Assistant you will be responsible for providing administrative support to the Investment Advisor team in our Wood Gundy brokerage. You’ll work closely with the team of Advisors as they plan and manage client investments. You’ll play a key part in supporting and servicing high net worth client accounts. You’ll provide ongoing support to a team that goes above and beyond for their clients.  This position is a great opportunity to learn the investment business in a professional, dynamic work environment with one of Canada's leading Brokerage.

At CIBC we enable the work environment most optimal for you to thrive in your role. To successfully perform the work, you’ll be on-site full-time Monday through Friday.

How you'll succeed

• Administrative Support - Maintain compliance standards in client dealings/client files. Conduct administrative activities and engage in administrative processes associated with supporting the IA(s) and teams. Engage in all marketing and business development activities and assist in the development of investment plans and written proposals for prospects and clients. As determined by the IA, assist in processes to direct assets into suitable financial products based on the client’s risk reward tolerances and demographic profile.

• Client Engagement - Connect on a personal level to make every interaction meaningful. Enhance relationships by collaborating with your team and providing administrative support to ensure client needs are met. Respond to requests by answering questions and providing an exceptional experience.

• Relationship Building - Heighten CIBC brand awareness in your community by attending local events and participating in marketing and outreach activities. Grow your network to create lasting connections that will generate future opportunities. Work closely with your team to connect clients with the right opportunities.

• Organizational Skills - Support Investment Advisors by providing timely responses to client requests and maintaining compliance standards in all files. Enable team success by improving team productivity, proactively uncovering business opportunities, and helping to direct assets into the right financial products.

Who you are

• You can speak Mandarin, Cantonese and English.

• Successful completion of the Canadian Securities Course (CSC), Conduct & Practice Handbook (CPH), and Investment Representative (IR) licensing is preferred.

• You have strong marketing and communications skills

• You put our clients first. You engage with purpose to find the right solutions. You go the extra mile, because it’s the right thing to do.

• You engage with your heart and mind. You care about people and understand different perspectives. You listen and learn from the experiences of others.

• You understand that success is in the details. Your critical thinking skills help to inform your decision making.

• You’re passionate about people. You find meaning in relationships, and surround yourself with a diverse network of partner. You build trust through respect and authenticity.

• Values matter to you. You bring your real self to work and you live our values - trust, teamwork, and accountability.

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential.

• We work to recognize you in meaningful, personalized ways including a competitive compensation, a banking benefit*, wellbeing support and additional offers such as employee and family assistance programs and MomentMakers, our social, points-based recognition program.

• Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.

*Subject to program terms and conditions

What you need to know

• CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact [email protected]

• You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit

• We may ask you to complete an attribute-based assessment and other skills tests (such as simulation, coding, French proficiency, MS Office). Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.

Expected End Date

2026-03-06

Job Location

Toronto-4110 Yonge Street

Employment Type

Temporary (Fixed Term)

Weekly Hours

37.5

Skills

Accountability, Activity Coordination, Interpersonal Communication, Multitasking, Office Administration, Organizational Efficiency, Personal Initiative

What you'll be doing

You’ll be joining CIBC’s  Core Banking Application Engineering Group and be at the heart of CIBC’s core banking transformation, successfully delivering complex, enterprise-scale applications involving multiple back-end systems. As a seasoned Java Developer, you will build, implement and maintain , flexible and modular solutions that enhance the client experience across lines of businesses in Java You’ll assist with the planning and strategy for the technical design, development and integration of these applications.

How you'll succeed

·       Programming Skills - Develop code and test computer programs for straightforward assignments. Review, analyze, and modify programming systems, including encoding, testing, and debugging.

·       Systems Implementation - Participate in the technical design, development, and integration of cross functional, multi-platform application systems.

·       Planning and Coordination - Effectively interact with team members, end users, business analysts, and technical resources to gather requirements and prepare design specifications as instructed by senior team members.

Who you are

·       You can demonstrate experience with: 4+ years working software development experience. This role requires experience in Java/J2EE, Spring Boot, Angular/React, JSP/EJB/JMS, Oracle, Hibernate, Rest Services, JSON, Unix/Linux, WebLogic/JBoss, PL/SQL, Web Services/SOAP/XML, Maven/Ant, Soap UI/Junit, Design Patterns. Sound experience in Object Oriented design. Experience building and integrating with external systems using SOAP/REST API connectors. Experience in Agile, Iterative and Software Delivery Life Cycle (SDLC). It’s an asset if you have experience with OpenShift/Azure, Jenkins, Github, Artifactory, or other DevOps tools.

·       Your influence makes an impact. You know that relationships and networks are essential to success. You inspire outcomes by making yourself heard.

·       You embrace and champion change. You'll continuously evolve your thinking and the way you work in order to deliver your best.

·       You’re digitally savvy. You seek out innovative solutions and embrace evolving technologies. You can easily adapt to new tools and trends.

·       You're driven by collective success. You know that collaboration can transform a good idea into a great one. You understand the power of an inclusive team that enjoys working together to create a shared vision.

·       Values matter to you. You bring your real self to work and you live our values - trust, teamwork, and accountability.

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.

• We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.

• Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.

• We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.

*Subject to plan and program terms and conditions

What you need to know

• CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact [email protected]

• You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.

• We may ask you to complete an attribute-based assessment and other skills tests (such as simulation, coding, French proficiency, MS Office). Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.

Job Location

Toronto-81 Bay, 24th Floor

Employment Type

Regular

Weekly Hours

37.5

Skills

Analytical Thinking, Application Development, Applications Programming, Emerging Technologies, J2EE Platform, Java Enterprise Edition, Project Management Technology, Spring Boot, Web Services, Work Collaboratively

As a Merchandising Specialist in the Laval  and surrounding areas , you will be part of a world-class sales team. The Merchandiser will work in collaboration with the regional sales team and will report to the District Manager. You will carry out merchandising activities according to the established plan and the available space in order to ensure the effective marketing of Molson products to customers in your territory in order to achieve sales volume and market share objectives. You will design and arrange displays, you will have to ensure the availability, visibility and accessibility of products and will contribute to maintaining good business relationships with your customers.

• Schedule: Monday to Friday
• Annual salary of $42,292 + $0.55/km
• Monthly allowance for cell phones
• Social benefits
• Company branded clothing will be provided
• Possibility of participation in the pension fund

Responsibilities:

• Carry out merchandising activities in your territory according to the defined parameters as well as your visit schedule;
• Ensure excellent merchandising activities and proper use of advertising materials in your territory;
• Optimize the distribution and presentation of doors in store (rotation, new products, etc.);
• Seize all opportunities for additional sales through new merchandising spaces at your customers' premises;
• Develop and maintain privileged business relationships with your customers by ensuring that problems are resolved quickly and that their level of satisfaction is optimal;
• Enter orders into systems and work closely with the Telesales department;
• Stay abreast of competitor initiatives and initiate appropriate actions.

Other qualifications:

• You have at least a DES. A DEC or Baccalaureate in a relevant field will be considered an asset;
• You have a minimum of one (1) year of experience in merchandising or sales.
• Experience in the food industry is a strong asset;
• You know the main merchandising and sales techniques
• You have a valid class 5 driving license and a car for your travel and the transport of promotional material;
• You are bilingual (French and English), both orally and in writing;
• You are dynamic, an excellent communicator, and able to demonstrate autonomy, initiative and creativity;
• You are available for a work schedule from Monday to Friday
• You share Molson's values: integrity and respect, excellence, quality, creativity and passion.

Job Perks You Should Know:

• We care about our people and our planet and have challenged ourselves with ambitious goals surrounding our core priorities. 

• We care about our communities and do our part to make meaningful contributions – from charitable donations to taking to the streets together to build parks, giving back is part of our culture and who we are. 

• Participation in a variety of business resource groups, which can offer volunteer opportunities, leadership experience, and organization-wide networking 

• Ability to grow and develop your career through our Premier Choice learning opportunities 

• Participation in our Total Rewards program with a competitive base salary, incentive plans, parental leave, health insurance, dental insurance, a retirement savings plan with an incredible employer match, generous paid time off plans, an engaging wellness program, and an Employee Assistance Program (EAP) with incredible resources 

• On-site pub and access to trendy designer clothing and accessories and great featured events, not to mention, of course… free beer and drinks! 

• Work within a dynamic and innovative company, meet passionate colleagues and partners with varied experiences and backgrounds

Facility Location- Ottawa  

Job Function - Warehouse Operations 

Shift/Hours –  Monday-Friday 2:30pm-11:00pm

Pay - $20.00/hour + $1.00/hour shift premium past 6pm

Internal Title: Planner, Reactive
Facility Location- Brampton or Montreal- If the succesfull candidate is located near Brampton facility, they are required to work hybrid, 3 days in office and 2 days from home. If in Quebec, this position is WFH

Shift: Tues to Saturday 6:00 AM to 2:00 PM

WHAT YOU NEED TO KNOW

• Language Requirement: English oral, reading, writing 
• You may initially be paid 95% of your starting rate of pay, in accordance with the collective agreement.
• Experience and formal training combined with demonstrated performance and ability may substitute for stipulated academic requirements. 
• Please save a copy of the job poster. Once the closing date has passed, it will no longer be available. 

We wish to thank all applicants for their interest and effort in applying for this position. Only candidates selected for interviews will be contacted.