All jobs within 400 km around Montréal

What will your typical day look like?

- Provide excellent administrative support to typically three to four associates or service managers
- Work side by side with associates or service managers to proactively address their day-to-day needs and help them manage their service areas independently with minimal supervision
- Take initiative and be proactive on a daily basis in making decisions and completing tasks within their area of expertise
- Optimal calendar management (managing scheduling conflicts, sending invitations, organizing meetings, etc.)
- Preparation of expense reports in the Concur system
- Provide support during meetings (room reservations, catering orders, coordination with our various internal services, etc.)
- Coordinate travel arrangements (in collaboration with our travel agency)
- Writing letters and emails while maintaining discretion and confidentiality
- Participate in the organization of events (on occasion) both internally and externally in collaboration with the various teams of the firm
- Represent the partner with professionalism and confidence in both verbal and written communications, both inside and outside the firm at all times. 

About the team

As a member of the Operations Team, we strive to leverage appropriate firm resources to manage, own and minimize administrative tasks for associates. As part of our team, we handle issues related to working on behalf of and alongside associates. We work to advance our careers, grow our network while continually developing.

Enough about us, let’s talk about you

You have the following:
- At least 3 years of administrative experience in a professional and dynamic customer service oriented environment;
- Exceptional commitment to customer service and continuous improvement;
- Ability to manage highly confidential information; discretion is essential in this position;
- Ability to manage priorities in a fast-paced environment according to their relative importance and urgency;
- Ability to anticipate needs and take action proactively;
- Ability to work with minimal supervision and direction;
- Excellent oral and written communication skills and attention to detail;
- Excellent knowledge of software such as Microsoft Office (Word, Excel, Outlook and PowerPoint);
- Bilingualism (English and French), oral and written

*Due to the nature of the role having interactions with National & Global clients, bilingualism in French and English is required for this position.
 

Total Rewards

The salary range for this position is $47,000 - $78,000, and individuals may be eligible to participate in our bonus program. Deloitte is fair and competitive when it comes to the salaries of our people. We regularly benchmark across a variety of positions, industries, sectors, targets, and levels. Our approach is grounded on recognizing people's unique strengths and contributions and rewarding the value that they deliver.

Our Total Rewards Package extends well beyond traditional compensation and benefit programs and is designed to recognize employee contributions, encourage personal wellness, and support firm growth.  Along with a competitive base salary and variable pay opportunities, we offer a wide array of initiatives that differentiate us as a people-first organization. Some representative examples include: $4,000 per year for mental health support benefits, a $1,300 flexible benefit spending account, 38+ days off (including 10 firm-wide closures known as "Deloitte Days"), flexible work arrangements and a hybrid work structure.

• Wellbeing: Every aspect of your wellbeing and of your family, matters to us. Our benefits go much further than the standard health, dental and pension. We want to give you support across all areas of your lifestyle – from your finances with our annual profit sharing award, to your mental health.
• Flexibility: As you gain seniority, you can opt to trade shifts and build a pattern to fit your life. 
• Travel: Keen to explore the world? Want to visit family and friends overseas? Our travel privileges give you, your family and your friends special rates so you can fulfill your travel dreams.  
• Diversity: You’ll find a real mix of people in our ground crew family. Here, you’ll do something different, with someone different, every single shift.  
• Training: You don’t need airline, airport or aviation experience. Everyone starts with a fully paid, full-time, five to six week training program. And if you feel you want to take your aviation career in a new direction, we’ll support you with training, development and tuition reimbursement.  

JOB SUMMARY

Parks, Recreation & Cultural Services is responsible for the day-to-day operation of facilities and service delivery for recreation venues and programs, parks & recreation policies, and programs for cultural services. Ensures the operations, processes and services are customer-centric and efficient. The units deliver community recreation programs through geographically aligned areas across the City, aquatic, sport and physical activity programming for all ages, as well as programming to address the needs of individuals with disabilities and population segments who may experience barriers to access recreation services.

You are responsible for all functions relating to the delivery of therapeutic recreation day programs, including the Acquired Brain Injury (ABI) Program, the Variety West Program, and/or the Supported Community Enhanced Learning (SCEL) Program. You are responsible for all aspects of the day-to-day delivery of the intake/assessment process, therapeutic recreation, social and recreational aspects of the program.

EDUCATION AND EXPERIENCE

Completion of 3 year university degree in psychology, sociology, therapeutic recreation, social work, education or related field

Minimum of 3 years of related experience working with special populations in social service agency, rehabilitation, clinical, or therapeutic recreation environment

Experience in supervision of staff and volunteer management

CERTIFICATIONS AND LICENCES

KNOWLEDGE

• Applicable federal, provincial, municipal legislation, policy/procedures
• Needs/abilities of special need populations
• Ethics, professional conduct/standards
• Risk management principles and practices pertaining to special populations
• Crisis prevention/intervention management
• Human resource/labour relations principles, including knowledge of collective agreements
• Knowledge of safe practices in prevention of transmission of communicable diseases
• Program/event planning, design, development and evaluation
• Facility management
• Documentation standards and practices
• Alternate communication methods/adaptive devices
• Network of social service agencies and community partners
• Must possess the training, experience and knowledge to organize the work and its performance
• Must be familiar with all applicable health and safety legislation, have knowledge of any potential or actual danger to health or safety in the work place, and have knowledge of appropriate actions to be taken in order to ensure the health and safety of staff in accordance with applicable legislation and city policies and procedures
• Knowledge of Therapeutic Recreation tools: OHIO, Community Integration Scales, Factor R and AED

COMPETENCIES, SKILLS AND ABILITIES

• Use of a variety of computer software programs (i.e. MS Office Tools – Word, Excel, Outlook; CLASS)
• Ability to lead, coach and motivate a team of staff
• Ability to work within a multi-disciplinary team setting
• Client assessment skills
• Effective communication skills
• Ability to organize and plan programs
• Budget management experience
• Excellent interpersonal and communication skills with individual clients, families, colleagues and staff
• Effective conflict resolution skills
• Effective problem solving strategies
• Flexible and adaptive
• Respect for client-centered choice, privacy and confidentiality

JOB SUMMARY

Resident Care is responsible for the planning, coordinated development, management and implementation of long term care home nursing and personal care activities, programs, services and initiatives to the residents of a municipal long term care facility. 

In collaboration with the multi-disciplinary team, you provide nursing and personal care to residents, with an emphasis on resident safety and engagement. 

EDUCATION AND EXPERIENCE

Completion of 2 year community college Registered Practical Nurse diploma

Minimum of 6 months of related experience, preferably in a geriatric-gerontology or long-term care setting

CERTIFICATIONS AND LICENCES

KNOWLEDGE

• Basic knowledge of applicable legislation and regulations such as:  Regulated Health Professions Act, Health Care Consent Act, Nursing Act, Mental Health Act, Professional Misconduct and Controlled Act, professional standards, Code of Ethics, practice expectations 
• Infection control guidelines 
• Medication administration standards 
• Nursing documentation standards 
• Principles of verbal and non-verbal communication 
• Transfer and positioning techniques for persons requiring long term care
• General knowledge of computer software applications including word processing and mail applications (e.g.: Word, Outlook)
• Must possess the training, experience and knowledge to organize the work and its performance
• Knowledge of applicable health and safety legislation, including the rights and duties of workers.

COMPETENCIES, SKILLS AND ABILITIES

• Function as an effective team member
• Provide quality care using the knowledge, skills, judgement and attitudes needed to practice safely 
• Administer medications and perform nursing care procedures safely 
• Identify and report changes in resident condition or needs through observation of physical and mental condition/behaviour 
• Coordinate care activities of Unregulated Health Care Providers (Health Care Aides) in an effective manner that promotes quality resident care 
• Organize and prioritize workload 
• Maintain confidentiality and its application to resident records 
• Manage time effectively
• Strong organization skills
• Excellent interpersonal & communication skills
• Tact, initiative, good judgement
• Reliable, adaptable, patient, discrete, flexible
• Competence in medication administration
• Demonstrates respect for resident choice, privacy and confidentiality
• Adaptable to change
• Meets the physical demands of the job

JOB SUMMARY

The Transit Fleet and Facilities Maintenance team provides safe, reliable, efficient, timely and cost-effective transit vehicle maintenance services to support federally regulated transit services within the City of Ottawa. 
 

You are responsible for performing a wide range of duties expected of a Truck and Coach Technician, including, but not limited to, the following: conducting diagnostic inspection of vehicles*, performing general mechanical overhaul and repair work , and performing daily maintenance repairs.  You perform all unit changes or repairs to Fleet vehicles (including but not limited to transmission, brakes, suspensions, electrical components, injectors, radiators, steering, differentials and air systems) and make miscellaneous adjustments to doors, destination signs and other vehicle systems.
 

vehicles*-refers to buses within the Transit Fleet Maintenance Division and any other Fleet vehicle within the Municipal Maintenance Division (cars/trucks, forklifts, etc.). 

EDUCATION AND EXPERIENCE

Completion of Truck and Coach Technician apprenticeship program of 6720 hours
Completion of advanced technical courses is an asset

Minimum of 1 year of experience following attainment of certification

 

CERTIFICATIONS AND LICENCES

KNOWLEDGE

• City policies and procedures affecting shop operations
• Considerable knowledge of the vehicle systems, and the standard methods, tools, and equipment used in the trade 
• Diagnostic equipment 
• Personal computers, with ability to use the Fleet Management Information System.
• Safe work practices of the trade.
• Knowledge of applicable health and safety legislation, including the rights and duties of workers
   

COMPETENCIES, SKILLS AND ABILITIES

• Successful completion of a pre-employment ergonomic assessment is required
• Work independently, with minimal direction, and collaboratively with peers and managers as part of a maintenance repair team  
• Read, understand and interpret service manuals, schematics, drawings, and work orders
• Plan work and make estimates of materials and time required to perform the work
• Perform safety inspections on buses/vehicles
• Operate within a computerized Fleet Management Information System
• Ability and facility to use tools and equipment with precision
• Possess analytical skills and be detail oriented
• Communicate effectively, both orally and in writing
• Able to efficiently use, operate and maintain tools and state-of-the-art automotive diagnostic and test equipment 
• Able to organize, clean and maintain a safe work area
• Possess a work record of good attendance and job performance 
• Possess sound judgement 
• Use initiative to meet deadlines
• Able to establish and maintain good working relationships with fellow employees in a team environment
• Good manual dexterity and ability to work to close tolerances 
• Able to tolerate exposure to moderate amounts of noise, dust, grit, oil/grease, fumes, solvents, paints, lacquers, hot/sharp metals and surface finishing products
• Physically fit, with stamina to perform the duties of the trade (which may include working in a standing position for long time periods)
• Able to work in uncomfortable or confined positions on occasion
• Provide own hand tools relating to the trade (SAE & Metric as required) according to provisions of the Collective Agreement 
• Able to work a variety of scheduled shifts, including week-ends, on-call and nights, as per the Collective Agreement

JOB SUMMARY

Responsible for the review, inspection and approval of the construction of plumbing systems for all buildings regulated by the Ontario Building Code.
 

Provides a broad range of comprehensive technical, expert, and professional, advisory service for plumbing systems for all buildings under the Ontario Building Code. This service includes specialized technical advice in the following disciplines of the Building Code (Plumbing), applicable law, agreements and development approvals.

EDUCATION AND EXPERIENCE

Completion of 3 year community college diploma as an Architectural, Civil, Mechanical, Fire Protection or Construction Technologist

Minimum of 7 years of related experience in the design and construction of buildings, including a minimum of 3 years in the fields of plan examination, building inspection and enforcement of the Ontario Building Code Act and regulations

CERTIFICATIONS AND LICENCES

Valid Ontario Certificate of Qualification as Plumber 306A
AND
Must have successfully completed the provincially mandated examinations program administered by Ministry of Municipal Affairs and Housing relating to: Building Code Act and the Ontario Building Code; in the categories of qualifications that correspond to the types of buildings that will be inspected (reviews of drawings and inspection of construction), and plumbing building systems, as set out in the Ontario Building Code. Including:
a.  Legal Process for Building Officials and Designers 2012, and
b.  Plumbing All Buildings 2012
AND
Preference to those with:
Building Code Qualified (BCQ) or Certified Building Code Official (C.B.C.O.) in the Ontario Building Officials Association

KNOWLEDGE

• Specialized knowledge of building plumbing and/or mechanical technology and systems
• Demonstrated knowledge of construction drawings (including architectural, structural, plumbing, mechanical, electrical and geotechnical drawings and specifications) combined with an understanding of the different types of regulations associated with the development approval process
• Working knowledge of professional and technical practice in all disciplines of the design and construction of buildings (architectural, engineering, plumbing, mechanical, structural, geotechnical, project management, etc.)
• Demonstrated knowledge of the Building Code Act, the Ontario Building Code, Fire Protection legislation, the Provincial Offences Act, Environmental Protection legislation, the Planning Act, the Heritage Act, and other applicable legislations and regulations
• Working knowledge of all referenced standards including: National Fire Prevention Association (NFPA), Canadian Standards Association (CSA), Underwriters Laboratories Canada (ULC), and other approval agencies such as the Building Material Evaluation Commission (BMEC), the Canadian Centre for Construction Materials (CCMC) and the Technical Safety Standards Authority (TSSA)
• Working knowledge of the Building Inspection and Plan Examination Policies, Guidelines and Standards manuals
• Knowledge of applicable occupational health and safety legislation
• General knowledge of corporate/departmental policies and procedures related to health and safety

COMPETENCIES, SKILLS AND ABILITIES

• Advise expertly on building plumbing and mechanical technology and systems relating to the Ontario Building Code and regulations and on the impact of these controls on building construction
• Perform complex mathematical calculations
• Communicate effectively with tact and diplomacy, both verbally and in writing, with all external and internal work related contacts
• Work with the public, in a service oriented environment, to transfer technical information to non-technical people
• Work in a fast paced, detail-oriented environment with strict service deadlines
• High degree of personal organization and accountability
• Demonstrated proficiency in utilizing computer software programs which meet the corporate standard, including such applications such as the MAP System, and remote technology
• Read and interpret technical/detailed drawings, specifications, codes, legislations, regulations and technical reports
• Convey technical information to varied non-technical stakeholders
• Exercise sound judgment under limited supervision in adverse conditions and in a time-sensitive environment
• Work on multiple projects simultaneously and establish priorities and time lines
• Strong interpersonal skills with an ability to influence others and work effectively with people representing a wide range of interests and authorities
• Demonstrated analytical and problem solving skills
• Organization skills
• Positive approach in resolving conflicts
• Self-motivated and resourceful
• Client-focused
• Make verbal presentations
• Results-oriented
• Tactful and discreet
• Meet physical demands as assessed (physical demand checklist available on request)

JOB SUMMARY

The Procurement Branch manages the public procurement process to ensure competitive, fair and transparent acquisition of goods and services reflecting industry best practices to effectively meet the needs of the City's business lines.

In support of Supply Services’ objective to empower client departments by providing them with the tools, agreements, controls, and authority to effectively and efficiently manage their Service Areas, you are responsible for: identifying, planning, and implementing the processes to support the delegation of call-ups off of Standing Offers; developing business processes, related tools and training for departmental clients; providing guidance and assistance to client departments during complex and high-value call-up processes; assisting client departments through the renewal and renegotiation of existing standing offer contracts for the acquisition of goods, services and Construction; and working with client departments to manage contractor performance from date of award to contract completion. 

You also provide reports, respond to queries, and provide guidance and resolve issues from stakeholders on behalf of the City of Ottawa, Ottawa Police Services, and the Ottawa Public Library.

EDUCATION AND EXPERIENCE

Completion of 3 year university degree or community college diploma in business administration, public administration or a related field

Minimum of 2 years of related experience.

KNOWLEDGE

• Of all aspects of supply management, procurement, inventory and contract administration.
• Contract law, the laws of competitive bidding, recent legal decisions setting new precedent and evolving case law.
• Relevant legislation (City of Ottawa - Purchasing Bylaw, City of Ottawa - Procurement, Policies & Procedures Manual and Federal & Provincial Legislation, i.e. Trade Agreements).
• City government structure and responsibilities.
• SAP and Microsoft Office Suite.
• Knowledge of applicable health and safety legislation, including the rights and duties of workers.

COMPETENCIES, SKILLS AND ABILITIES

• Negotiation and conflict resolution
• Analytical and Creative Thinking.
• Research
• Conflict Resolution.
• Ability to analyze problems and identify the appropriate solutions.
• Decisiveness.
• Effective Interactive Communication with all levels of staff, vendors and elected officials.
• Establish and maintain positive working relationships and promote a team environment.
• Evaluate services.
• Analyze procurement data and identify patterns.
• Provide superior verbal and written communication skills.
• Apply methods, conduct research, analyze results and propose recommendations.
• Provide organizational and time management skills
• Sound judgment.
• Effective interpersonal skills.
• Demonstrated initiative and creativity.
• Tact, discretion and persuasiveness.