All jobs within 400 km around Montréal

The Regional Coordinator, Client Support is responsible for the execution of day to day operational tasks & activities to support the Region.  

Duties & Responsibilities:  (What you will do)

• Maintain office systems including but not limited to network administration, telephone and voice mail programs.
• Lead management of facilities operations as well as delivery and change management of facilities related changes
• Maintain office systems including but not limited to network administration, telephone and voice mail programs, reference and product files, branch library and  Product & Procedures manual. 
• Liaises with Facilities to support leasehold improvements, lease renewals and planned moves. 
• Independently manages monthly and quarterly compliance reporting tasks, including follow-up with advisors on outstanding Cases, for the region. 
• Identifies compliance deficiencies, and communicates to Advisor and Admin to rectify. 
• Complete regional reporting requests & data analysis in MX360, Tableau and other corporate reports
• Manage regional administration tasks for GIC Maturity Report/Letter Generation, Cash Report Generation and SOTI
• Coordinate and execute on a variety of regional initiatives; including seminars, Client Forums and PD Days, coordinate logistics as required.
• Participate in various regional meetings and special projects, as applicable.
• Liaise with external partners such as medical associations, accounting firms, etc. as required for regional projects
• Assist with expense reporting including managing/tracking budgets, validating cost centers, etc.
• Other administrative tasks as required.  Understand how the Bank’s risk appetite and risk culture should be considered in day-to-day activities and decisions

Education & Experience:  (What you need)

• Community college diploma in Business Administration or equivalent.
• Three+ years’ experience in an administrative or clerical position, preferably with a financial services company. 
• Working knowledge or RRSPs, RRIFs, mutual funds and client services would be an asset. Excellent computer skills including MS Word, MS PowerPoint, and good understanding of current corporate applications.

Competency Requirements:  (What you bring) 

• Stewardship of the client experience.
• Strong organizational skills.
• Excellent communication skills.
• Initiative and resourcefulness.
• Ability to work effectively and collaboratively within a team.
• Attention to detail.
• Well-organized with high energy, effective communication skills 
• Enjoys a fast pace environment and is highly professional.  
• Team player with a desire to consistently create a positive work environment.  

“Pursuant to a language needs assessment conducted by Scotiabank, the successful candidate will be required to be able to communicate in [English] [in addition to French] because : they will be required to work closely with other groups from head office who operate primarily in English, and they will serve and English-speaking clientele]

The Inside Sales Representative will play an important role in the company’s growth and success. They will be responsible for answering inbound and outbound phone and digital platform calls. 
The incumbent will communicate with JTI Direct retailers using the dashboard and established lead list to support sales targets based on key performance indicators (KPIs).  
The selected candidate will be expected to present and suggest our products, proactively address client needs and concerns, and close sales.  Their ability to build positive relationships with clients, understand specific client needs and recommend products are key to success in this role. 
In addition to making sales, the Inside Sales Representative may be asked to provide customer service support such as JTI Direct platform support to ensure client satisfaction. They must demonstrate emotional intelligence and actively listen while maintaining a high level of professionalism and effectiveness in all interactions. 
 
Responsibilities

• Make outbound calls to our JTI Direct retailers and drive purchases by offering our products or service based on weekly established KPIs.
• Efficiently respond to inbound calls from JTI Direct clients and assist them with ordering, questions about delivery times or signing up on JTI Direct.
• Present the benefits and features of our products in a persuasive manner.
•  Professionally and accurately answer client questions.
• Negotiate and close sales to achieve sales targets.
• Complete and update necessary information to maintain accurate records of client interactions in our customer relationship management (CRM) system.
• Collaborate and interact with the inside sales team to share best practices and information in order to achieve sales targets.
• Process and complete an order in Siebel.
• Work effectively with OCC, TME, SAP, Zendesk and Power BI software.
• Follow market trends and industry developments to stay informed on our products, competitors and clients.

Qualifications

• Excellent understanding of client needs; ability to create relationships over the phone or digitally.
• Sales experience.
• Ability to persuade and influence clients’ purchases.
• Agile; quickly adapts to changes and thrives in an ever-changing environment.
• Committed and open to working closely with the sales force and Customer Service.
• Works well in a goal- and results-oriented environment.
• Strong customer-focused approach with a professional and emphatic attitude.
• Works well independently and in a team.
• Proficient with IT tools (TME, Microsoft, Power BI) and management software (Zendesk, SAP, OCC).
• Excellent written and verbal communication skills in both English & French.

What to Expect:  

We are looking for a Field Service Technician for Nestlé Professional based in South Shore of Montreal to cover Brossard to Drummondville region. The incumbent will perform on-site dispenser installation, service, preventative maintenance, site surveys, repair and service on a variety of beverage dispensing equipment at customer locations and facilities.

A day in the life: 

• Receive dispatched service call via dispatcher.
• Perform preventative maintenance as required.
• Diagnose and repair reported service issues and all other problems encountered, perform a quality drink check (ratio/brix), temperature and taste). 
• Provide training to customers on the daily maintenance of the dispensing equipment.
• Follow up with account until the service call is completed.
• Report all service activities accurately on invoice/service orders at the completion of every call.
• Complete and submit all other pertinent information required by supervisor/manager in a timely manner.
• Maintain accurate parts and equipment inventories, keeping vehicle clean and organized.
• Travel throughout region to assist other technicians as needed.
• Interact with sales team, call center, help desk and other technicians.
• Comply with Safety, Health and Environmental policies and procedures including proper lifting techniques, PPE. Lock Out and Tag Out.

Role Requirements 

• Bilingualism in English and French language skills are a requirement
• Secondary education diploma or equivalent combination of education and experience.
• Minimum 2 years of previous field service experience.
• Working knowledge in electrical, mechanical reading schematics, measuring load and customer service.
• Must be able to regularly lift and install equipment of up to 55lbs.
• Ability to effectively communicate and willingness and commitment to first time fix and customer service excellence.
• Excellent organizational and planning skills. Demonstrated ability to learn.
• Valid driver’s licence and clean driver’s abstract.
• Must be available and willing to participate in the afterhours on call rotation

Preferred Skills 

As the successful candidate, you will need to be passionate, tenacious, results focused and really enjoy working in a highly energetic and exciting environment. You will already have field technician experience. Pro-activity, tenacity and enthusiasm are essential, as is your ability to understand and work within our competitive market. 

Benefits

• Comprehensive total rewards benefits package including Health and Dental benefits that start on day one of employment 
• Company matched pension plan 
• Three weeks of Vacation and six personal days (Personal Paid Holidays) 
• Excellent training and development programs as well as opportunities to grow within the company 
• Access to Educational Assistance & Tuition Reimbursement 
• Bonus eligibility 
• Up to 50% off – Nespresso Coffee Machine, Capsules and accessories 
• Access to the Discount Company store with Nestlé, Nespresso, and Purina products (Located across various Nestle offices/sites) 
• Additional discounts on a variety of products and services offered by our preferred vendors and partnerships 

What you need to know

We will be considering applicants as they apply, so please don’t delay in submitting your application. 

The Physical Security Coordinator will be a member of the BGIS NCR RP1 Security Team and will support the physical security program in compliance with both the RP1 contract, BGIS corporate policies, and all applicable Government of Canada Security Polices.

KEY DUTIES & RESPONSIBILITIES

Physical Security
   Assists the Security Manager as the BGIS NCR initial point of contact for physical security related incidents, issues, questions, or concerns for the NCR Region. 
   Conducts scheduled and random physical access reviews at BGIS FMZ offices to ensure compliance with BGIS security policies and standards and Document Safeguarding security requirements.
   Develops and manages a Security Sweep program for the BGIS Ottawa office.
   Ensures Post Orders for BGIS Managed Commissionaires are updated annually.
   Maintains the Alternate Company Security Officers (ACSO) listing for the NCR, performs audits, changes and keeps up to date as required. 
   Assists in the Management of the Threat and Risk Assessments for the NCR and tracks and audits the Implementation Plan for each.
   Provides guidance and advice to Project Managers for physical security related projects. These projects can include the updating of any security systems in the buildings and projects relating to the implementation of recommendations from the respective Threat and Risk Assessment for the building. 
   Provides guidance to internal facility and/or project management teams as required under the direction of the Regional Security Manager.
   Assists in the implementation of cost saving initiatives and best practices.
   Attends Building Security Committee Meetings.

Training & Awareness
   Manages the NCR Security Awareness Program including for the BGIS Ottawa office. Activities include creating security awareness bulletins, conducting presentations to BGIS’ Operations and Project Management teams.

   Other duties as assigned.

KNOWLEDGE & SKILLS

   Diploma or equivalent in the Security Management field
   Minimum of 3-5 years in the physical security field 
   Experience in design, implementation and/or management of physical security projects
   Experience in writing formal policies, guidelines and procedures
   Knowledge of Microsoft Office, including Word, Excel, PowerPoint and Outlook
   Able to calmly manage a fast-paced work environment with several ongoing high-priority tasks
   Able to process, prioritize and respond to a high-volume of e-mail communication
   Knowledge of supporting security disciplines, document control, visitor access, personnel security processing, and security processes and procedures
   Demonstrated ability to effectively communicate information to various audiences and all levels of the organization, both verbally and through written communications
   Must be dependable, responsive, customer-focused and possess the qualities of diplomacy, tact, excellent judgment, discretion and initiative and perform in a multi-tasked and dynamic environment
   Excellent interpersonal, written, verbal, and presentation skills
   Requires the ability to make sound decisions, manage time, take independent action, analyze problems and provide focused solutions
   Strong and effective leadership skills
   Working knowledge and understanding of the Policy on Government security all related Government of Canada security standards and industry standards. 
   Bilingual: French and English, spoken and written

Licenses and/or Professional Accreditation
   The following are not required but considered an asset:
o   A certification or professional designation from an internationally recognized body; 
o   Certified Protection Professional (CPP)
o   Physical Security Professional (PSP) designation considered an asset

The Bilingual Project Administrator is responsible for project administration activities including but not limited to maintaining project documentations, completing project set up, financial and administration close out requirements.

KEY DUTIES & RESPONSIBILITIES

Project Set Up

• Inputs project information into databases and completes project set up process

Project Tracking and Documentation

• Maintains project documentations such as project plans, meeting minutes, contracts, bid packages, technical and financial close outs, etc.
• Monitors project progress and timelines and prepares status reports to assist with timely project delivery.

Project Financial Administration

• Works with relevant stakeholders to collect vendor qualification documentations and ensure vendors are activated and set up within financial systems.
• Executes the purchase order process.
• Reconciles purchase orders to invoices to ensure accuracy.

Project Reporting

• Prepares various reports to support monitoring of project progress, costs, key performance indicators, etc.
• Reviews and communicates risks to Project Managers.

Project Close Out Administration

• Executes project close out requirements.
• Gathers and ensures receipt and sign-off of all project documentations.  Files project documentations.
• Ensures receipt of all invoices.  Follows up with vendors where required.  Reconciles purchases to invoices to ensure accuracy and ensures all invoices are paid.
• Reviews and reconciles actual project expenses against cost estimates.
• Other duties as assigned.

KNOWLEDGE AND SKILLS

• Community college diploma
• 1 to 3 years of project administration or administrative work experience
• Strong administrative and organizational skills
• Ability to provide project administration support
• Ability to maintain  accurate data
• Strong attention to detail and data accuracy
• Ability to extract and compile data into reports
• Ability to communicate effectively with others for the purpose of data exchange, clarification and follow up
• Computer proficiency in MS Office applications in particular – MS Project, MS Excel, MS Outlook, along with ability to quickly learn new applications

Licenses and/or Professional Accreditation

• Demonstrates an interest in pursuing Project Management Institute Accreditation

KEY DUTIES & RESPONSIBILITIES

At Rogers, we believe in fostering an environment that inspires personal growth, building careers, and creating an inclusive future for everyone.  If you’re passionate about technology, enjoy connecting with people, and thrive in a supportive team environment, consider exploring the following opportunity!

As a Sales Associate, you can expect to:

• Enhance the retail experience in our stores, by providing best in class service and value-added solutions to our customers

• Promote Rogers & Fido brands, including Rogers Mastercard 
• Engage and grow your customer base with personalized communication and outreach to customers via phone calls and business text messaging
• Participate in community events and outreach efforts to support local small businesses.
• Operate with a creative spirit that can adapt to an ever-changing environment while enjoying the thrill of hitting sales goals

What’s in it for you:

• Competitive compensation plus commissions
• One of the best flex health benefits, RRSP, TFSA and Pension plans in Canada
• Mental Health and Support benefits- 100% coverage
• Employee and Family Assistance Program benefits
• Employee discounts that can offer up to 50% off our Rogers & Fido products and services
• A commitment to fostering an inclusive and diverse workplace where all our team members can bring their whole selves to work
• A flexible schedule, including evenings & weekends (Min 20 hours/week)
• Career growth and development opportunities

What we’re looking for:

• You are great with people and are passionate about delivering an exceptional customer experience
• You love being part of a team and are a great collaborator
• You are excited and inspired by technology

• You meet the minimum age of majority in your province
• English is an asset

After you apply, watch your email

Candidates will be required to complete an online assessment as a next step.  If you are selected to move forward in the process, our recruitment team will reach out to you discuss the position further.

You will discover

Here's what eligible associates will benefit from:

• Unique culture promoting inclusion
• Specific training and workplace resources to increase your skills
• Discounts on merchandise at all TJX Canada stores for you and your eligible family members
• Employee and Family Assistance Program

What you will do 

A very varied job awaits you, we can assure you of that. You will contribute to different areas of the store, such as merchandise processing, warehouse and customer service. Here are some of the key responsibilities of this position:

• Practice operating rules to provide excellent customer service. Communicate updates and changes clearly, and train associates on policies and procedures associated with each service area.
• Know how to plan, prioritize tasks and provide direction to associates in collaboration with the management team.
• Train and develop associates on merchandise presentation as well as how to provide excellent customer service, encouraging an environment of collaboration and continuous improvement.
• Play a key role in improving the shopping experience by coordinating and organizing the flow of merchandise, to ensure an attractive sales floor that meets presentation standards.
• Create inspiring displays in main areas, implement the store's fashion, brand and quality strategy using dynamic feature changes to drive sales and influence trends.
• To see this role a little closer, click [ HERE ]

What you will need

• To start a career with us, you must have the following skills:
• A minimum of 1-2 years of relevant experience, preferably in retail or service industry.
• A high school diploma or equivalent work experience.
• Skills for problem solving, verbal and written communication, as well as active listening.
• Excellent customer service skills with the ability to identify expressed and unexpressed requests and needs of customers and associates.
• An ability to create and maintain a warehouse.

Hourly salary range: $17.75 - $22.19*

PepsiCo’s mission is to create smiles with every sip and every bite. We are committed to bringing our beloved consumer brands to market while doing good for the planet and our communities. Our success lies in our people. We offer our employees opportunities to make a meaningful impact, gain new skills and build successful careers in a diverse and inclusive workplace. Bring your unique perspective. Bring curiosity. Bring ingenuity. Bring drive. Because what makes you unique, makes us better. 

About YouYou’re ambitious and hard-working and see every challenge as an opportunity. You pride yourself on being motivated, strong and a team player, and you have strong organizational and communication skills. You want a job that will maximize your earning potential as well as open doors for the future and prefer to be out in the world rolling up your sleeves than behind a desk all day. 

Your experience may include customer service. This is a great role for people who work successfully with a high degree of independence and have experience dealing with people. 

Responsibilities

In this role you will help us get our famous brands to the people who love themall acrossCanada. Here’s what you’ll be doing:

• Establishing and maintaining positive working relationships with the primary contacts at each account, acting as a PepsiCo ambassador 
• Providing accurate, timely product deliveries and unloading product as directed by the customer
• Processing invoices and handling daily settlement of accounts 
• Stocking and rotating product in various environments, merchandising to standard at all accounts 
• Building displays and setting up promotional materials such as pricing signs and banners 
• Accurately completing all necessary paperwork 
• Performing all assigned duties in a safe and responsible manner, while in compliance with all laws and transportation regulations 

Qualifications

• You have excellent people skills and know how to work with customers 
• You have a High School Diploma, Professional Studies Diploma or Equivalence   
• You must have a valid AZ driver’s license in good standing with a safe driving record 
• You’re physically fit 
• You are self-motivated and can work under minimal supervision

Additional skills you may have (not required, these are assets) 

• Flexibility to work extended hours and overtime 
• Ability to drive manual transmission

Physical demands and working conditions:

• You can lift/carry large loads up to 50 lbs repetitively throughout an 8-10 hour day 
• You can maneuver large loads by hand and with use of various aides, requiring a wide range of physical agility, flexibility, and strength 
• You will be exposed to a variety of weather and temperature ranges, and you will safely operate the equipment during poor road and driving conditions 

What you can expect from us:

• A working environment that puts health and safety first 
• Great people and culture – proudly bring your whole self to work!  
• Future opportunities. We are one of Canada’s top 10 employers of youth. Ask us more in your interview!  
• Eligible for a Sign on Bonus

You will discover

 Here's what eligible associates will be able to benefit from:

• Unique culture promoting inclusion
• Specific training and workplace resources to increase your skills
• Discounts on merchandise at all TJX Canada stores for you and your eligible family members
• Employee and Family Assistance Program

 You will do

A very varied job awaits you, we can assure you of that. The main responsibilities are:

• Greet customers in a friendly tone; know how to answer questions about items, pricing and brands and provide information about promotions, TJX Canada policies and procedures, events and store locations
• Handle daily deliveries, organization and layout of the warehouse; ensure that the merchandise has been received and processed, and that it is presented according to standards
• Demonstrate excellent customer service while executing refunds, merchandise exchanges and purchases in accordance with company guidelines
• Perform fitting room tasks: ensure the counter is clean, organized and have appropriate supplies properly stored and answer customer questions
• Click  HERE  to see a day in the life of an associate

You will bring

To start a career with us, here's what you'll need:

• High school diploma or equivalent work experience
• Excellent customer service, communication (verbal and written) and time management skills.
• Ability to set up and maintain a warehouse and carry out minor repairs

This position is for our Medex Home, located in Ottawa, Ontario.

Available opportunities include Part-Time; 2:15pm- 7:45pm 6 shifts by-weekly including one weekend out of two plus Tuesdays Wednesdays & Thursdays.

What you’ll be doing

• Serves food to residents according to individual diets and preferences.  Observes time limits for meal serving.  Maintains foods at proper serving temperature. 
• Assists Cooks to clean and prepare such uncooked food as salads, vegetables, and fruits. Follow basic instructions in preparing such simple foods as breakfast items, basic desserts, and garnishes. 
• Clears plates and trays, loads, and operates dishwasher.  Cleans pots, pans, and cooking utensils as per procedure. 
• Participates in proper storage and labeling of dietary supplies and food, including leftovers. 
• Adheres to established departmental policies, procedures regarding quality assurance, fire, safety, environment, and infection control. 
• Assemble nourishment carts.  Stocks unit kitchenettes. 
• Participates in facility meetings as assigned.  Attends in-service education programs. 
• Other duties as assigned by Supervisor. 

What you bring

• Successful completion and/or enrollment in a Food Service Worker Program meeting the requirements of the Ontario Long-Term Care Homes Act required. If enrolled, you must complete the program within three (3) years of hire date.  
• Current Food Handler`s Certificate 
• Previous dietary experience preferred in LTC (Long Term Care) Home 0-1 year(s). 
• Must be able to stand for extended periods of time 
• Ability to read and write English as well as to understand simple verbal and written instructions in English. 
• Ability to work safely, following established safety practices and procedures. 
• Must be able to do moderate to heavy lifting 
• Successful candidates must be available for workdays, evenings, weekends, and statutory holidays 

What you’ll get

• Continuous mentorship, support for life-long learning and growth opportunities 
• Employee Perks
• Recognition Programs  
• Robust benefits package 

Extendicare is a leading provider of care and services for seniors throughout Canada. Through our network of over 115 senior care and living centers as well as our home health care operations, we are committed to delivering care throughout the health care continuum to meet the needs of a growing seniors’ population in Canada. Our qualified and highly trained workforce of 23,700 team members is united by a dedication to quality care and by our vision of being the best provider of senior care and services in Canada.

#ExtendicareOttawaOther