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Flex Driver-8 Part-time Job

Federal Express Corporation Canada

Transportation & Logistics   Dorval
Job Details

To ensure timely delivery of packages to predetermined customers on specific routes, reviewing orders prior to delivery, load/unload vehicle and provide exceptional customer service to our client base.

Flexible shift opportunities (min and max hours, days of work parameters will be determined based on business requirements).

REQUIRED KNOWLEDGE, SKILLS AND ABILITIES

Post Secondary:

- High school diploma/educational equivalent.

Professional accreditation/certification:

- Must have a valid full G license / Class 5 driver's license.

Related Experience Requirements

Minimum number of years required for entry to this job

- None

- One (1) year customer oriented business experience preferred

Amount of time required to learn or adjust to the job

- 3 months

Other specific mandatory experience requirements

- In the province of Quebec, must be bilingual (French and English)

Technical Skill Requirements

Solid knowledge of the following:

Must achieve minimum threshold on mandatory pre-placement driver assessment training

Ability to successfully complete all basic and re-currency training

Ability to lift 70 lbs

Some knowledge of Federal Express Canada operations an asset.

Interpersonal Skill Requirements

Good interpersonal and communication skills.

Good time management and organizational skills

Excellent customer service skills

Ability to multitask, handle stress and work in a highly pressured environment

 

REQUIRED KNOWLEDGE, SKILLS AND ABILITIES

Post Secondary:

- High school diploma/educational equivalent.

Professional accreditation/certification:

- Must have a valid full G license / Class 5 driver's license.

Related Experience Requirements

Minimum number of years required for entry to this job

- None

- One (1) year customer oriented business experience preferred

Amount of time required to learn or adjust to the job

- 3 months

Other specific mandatory experience requirements

- In the province of Quebec, must be bilingual (French and English)

Technical Skill Requirements

Solid knowledge of the following:

Must achieve minimum threshold on mandatory pre-placement driver assessment training

Ability to successfully complete all basic and re-currency training

Ability to lift 70 lbs

Some knowledge of Federal Express Canada operations an asset.

Interpersonal Skill Requirements

Good interpersonal and communication skills.

Good time management and organizational skills

Excellent customer service skills

Ability to multitask, handle stress and work in a highly pressured environment

 

Preferred Qualifications:Shift: Monday to Friday, start window of 9am to 12pm.

Additional Details:Flex Driver - Casual

 

  • Location: 2000 Chemin Saint François, DORVAL, QC H9P 1K2, Canada

Flex Driver-8

Federal Express Corporation Canada
Dorval - 14.15km
  Transportation & Logistics Part-time
To ensure timely delivery of packages to predetermined customers on specific routes, reviewing orders prior to delivery, load/unload vehicle and provide exceptional customer servic...
Learn More
Dec 20th, 2024 at 12:43

Bilingual Customer Sales and Service Agent Full-time Job

Air Canada

Customer Service   Dorval
Job Details

If you love working with people and take pride in delivering memorable customer service, then you could be just moments away from landing your perfect role. 

What your day-to-day looks like 

As a Customer Sales and Service Agent, you will provide exceptional customer service by answering every call promptly, courteously, and professionally. You will also: 

  • Be a knowledgeable source of information regarding flights, fares, destinations, and special offers 
  • Use Air Canada’s in-house reservation system to make new flight reservations or modify existing bookings 
  • Ensure customer satisfaction by providing timely resolutions to customer inquiries. 

Take a look at this video to find out more about the Customer Sales and Service Agent role:https://youtu.be/aTKy5mJ3fdE

Your benefits 

As one of the leading employers in Canada, we like to ensure our employees are well rewarded with a range of benefits including: 

  • Air Canada staff love to travel and we have one of the most generous employee travel programs in the industry. You will be eligible for travel privileges for yourself and other eligible persons once you’ve completed twenty-eight (28) weeks of service.
  • We value your wellbeing which is why we offer a wide variety of benefit plans, including health and dental, for you and your family 
  • Training and development tools to help unlock your full potential

Qualifications

Skills and experience required 
 
This role is vital for our client’s satisfaction. Therefore we have a number of key criteria to ensure your success: 
  • High school diploma or equivalent 
  • Available to attend and successfully pass our approximately twelve (12) week full-time paid initial training program 
  • Availability to work in shifts 
  • Ability to find creative solutions to complex customer situations 
  • An effective multi-tasker who can work independently with a minimum of supervision 
  • Eligible to work in Canada 
Linguistic requirements 
 
Candidate must speak English and French fluently. Moreover, strong consideration will also be given to candidates fluent in one or more of the preferred languages in addition to English and French: Spanish, Korean, Japanese, Cantonese, or Mandarin. Air Canada, operating in a global industry and serving customers from all over the world, strives to offer all of its customers a positive and memorable travel experience. 
 
Preferred competencies 
  • Customer service experience within a Call Centre environment 
  • Previous travel industry experience 
  • Working knowledge of computer applications and the internet 

Bilingual Customer Sales and Service Agent

Air Canada
Dorval - 14.15km
  Customer Service Full-time
If you love working with people and take pride in delivering memorable customer service, then you could be just moments away from landing your perfect role.  What your day-to-day l...
Learn More
Dec 20th, 2024 at 12:20

Senior Developer, Human Resources Digital Development Full-time Job

Air Canada

Human Resources   Dorval
Job Details

As a member of the HR Digital Development team, you will work with our internal client groups on change initiatives and projects within the scope of the People, Culture and Communications branch.

Responsibilities: 

  • Work with internal client groups to identify opportunities for improvement through development of web applications. Facilitate working sessions to formalize business requirements.
  • Co-create systems / software or support current systems pertinent to HR services (learning and development, performance management)
  • Responsible for design, coding, testing, and implementation of web solutions
  • Guide junior developers with code reviews and coding best practices. 
  • Maintain overall team coding standards
  • Be responsible for creating coding migration strategy.
  • Maintain and enhance web solutions after implementation.
  • Document technical and functional design.
  • Employ best practices and established standards to ensure application is easy to use.
  • Monitor system defects, flag those with a medium to high business impact and coordinate work-around solutions as appropriate with the business.
  • Participate in weekly meetings with the internal service delivery team to track and prioritize work effort.
  • Maintain security of internal access to HR data in accordance with Air Canada’s policies.
  • Test strategies, plans and environment for stability and functionality
  • Design and architect cloud-friendly applications using multiple cloud-based technologies
  • Preparing and executing a strategy to migrate legacy applications to cloud-native and DevSecOps toolsets

Qualifications

  • Strong Desire to solve problems, learn and improve relentlessly
  • Experience with C#, ASP.NET, MS SQL and .Net Core is required
  • Excellent understanding of object-oriented programming, relational database concepts, and coding standards.
  • Proficiency in writing clean code, Data structures, Design patterns and SOLID principles
  • Proficiency in data modeling and API design.
  • Bachelor’s Degree in related field or equivalent work experience.
  • Advanced understanding of coding frameworks like MVC.
  • Experience working with application servers, administering, and configuring them. Preferably IIS. 
  • Experience with Responsive Web Design techniques
  • Experience with continuous integration.
  • Ability and aptitude for cloud-based software development in a team environment
  • Passion/self-motivation for on-going continuous learning
  • Excellent oral and written communication skills
  • Experience with version controlling software and administering them.
  • Excellent SQL and TSQL coding skills.
  • Experience with Blazor WebAssembly is an asset
  • Substantial knowledge of application security and OWASP Top 10.
  • Keen interest in the airline industry.
  • Very strong business and logical analytical skills.
  • Ability to anticipate client needs and present solutions.
  • Ability to initiate, develop, and maintain effective working relationships with team members including client groups, cross branch colleague relationships.
  • Basic understanding of core and corporate HR processes is considered an asset 
  • Experience in gathering technical and functional design requirements is considered an asset
  • Knowledge of application usability standards and modern UI design techniques is considered an asset     

Conditions of Employment:

  • Candidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibility of the candidates applying for this position.

Linguistic Requirements

Based on equal qualifications, preference will be given to bilingual candidates.

Senior Developer, Human Resources Digital Development

Air Canada
Dorval - 14.15km
  Human Resources Full-time
As a member of the HR Digital Development team, you will work with our internal client groups on change initiatives and projects within the scope of the People, Culture and Communi...
Learn More
Dec 20th, 2024 at 12:19

Administration Assistant Full-time Job

BMO Canada

Administrative Jobs   Montréal
Job Details

Application Deadline:

02/28/2025

Address:

1501 McGill College Avenue

 

***This job posting is intented for future hiring in 2025***

 

 

Supports one or more Investment Advisors (IAs) and IA Team and staff, and branch operations with day-to-day administration and provides exceptional client service to support achievement of business objectives.

 

As this role contributes to the overall success of the Investment Advisors portfolio, you may be entitled to additional discretionary compensation.

  • Coordinates marketing activities on behalf of the advisory team, including website, social media initiatives, client recognition for meaningful life events, and the planning of client events.
  • Assists the advisory team in preparing for client meetings, including scheduling appointments.
  • Handles clients’ general day-to-day requests and inquiries including basic money movement (e.g., wires, transfers), technology issues, and account opening and update, and follows up in a timely and confidential manner.
  • Generates reports and documents for IAs and clients as requested and processes items for client accounts and files.
  • Maintains and organizes client database and client files.
  • Ensures transactions and tasks are appropriately assigned to team members and completed.
  • Provides team members with support on technology issues, use of new technology, and general inquiries and escalations related to policies, procedures, and processing.
  • Gathers and distributes information on updates to training, guidelines, technology, and other business related information.
  • Develops rapport and instills confidence with the client to develop credibility and promote a positive client experience.
  • Follows through on the risk and compliance processes and policies to ensure we safeguard our customers’ assets, maintain their privacy, act in their best interests, and ensure an effectively run branch.
  • Protects the Bank's assets and clients’ assets and complies with all regulatory, legal, and ethical requirements.
  • Maintains the confidentiality of client and Bank information.
  • Completes complex & diverse tasks within given rules/limits.
  • Analyzes issues and determines next steps; escalates as required.
  • Broader work or accountabilities may be assigned as needed.

 

Qualifications:

  • Typically between 2 - 3 years of relevant experience and post-secondary degree in related field of study desirable or an equivalent combination of education and experience.
  • Bilingualism French and English.
  • Knowledge of wealth management company and branch operations (e.g. client services, trust services, account transfers, etc.) is an asset
  • Knowledge of operational aspects of traditional (stocks, bonds, money market, mutual funds) and non traditional (managed and fee based) products is an asset
  • Familiarity with technology applications and software used in the financial planning and investment industry.
  • Successful completion of both the Canadian Securities Course and the Conduct and Practices Handbook exam will be required within 18 months from date of hire.
  • Successful completion of 30-day BMO NB Investment Representative Licensing Program.
  • Basic specialized knowledge.
  • Verbal & written communication skills - Good.
  • Organization skills - Good.
  • Collaboration & team skills - Good.
  • Analytical and problem solving skills - Good.

 

Please note the base salary for this specific position in Montreal is $ 40,000.00 and this role may be eligible to receive a monthly discretionary bonus.

 

 

You’re fluent in French and English as this role provides support to clients and team members inside and/or outside the province of Quebec.

 

Salary:

$32 700,00 - $48 600,00

Administration Assistant

BMO Canada
Montréal
  Administrative Jobs Full-time
  32,700  -  48,600
Application Deadline: 02/28/2025 Address: 1501 McGill College Avenue   ***This job posting is intented for future hiring in 2025***     Supports one or more Investment Advisors (IA...
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Dec 18th, 2024 at 15:25

Senior Data Scientist Full-time Job

Bombardier

IT & Telecoms   Dorval
Job Details

With our employees’ well-being top of mind, we offer a comprehensive and competitive Benefits Program, which includes the following: 

  • Insurance plans (Dental, medical, life insurance, disability, and more) 
  • Competitive base salary 
  • Retirement savings plan 
  • Employee Assistance Program  
  • Tele Health Program 

What are your contributions to the team?

 

  • Collect and preprocess data from various sources such as SAP, Salesforces, and the Connected Aircraft Smart Link Plus box (IoT) of our Global and Challenger fleet
  • Perform exploratory data analysis and feature engineering to extract new insights and generate business value, ready to be deployed at scale for maximum impact
  • Develop, train, validate, and monitor machine learning, statistical, and AI models to propel our Digital Portfolio of customer-facing applications as well as increase the productivity of our Aftermarket tools and processes
  • Plan and implement the Aftermarket Data Science and AI roadmap together with product managers, product owners, business analysts, and UI/UX designers
  • Work in close collaboration with data and MLOps engineers, ensuring the models are productionized successfully and yield the desired outcome
  • Collaborate with aircraft system engineers, technical specialists, field service representatives, and our Customer Response Center to develop a state-of-the-art Predictive Maintenance solution comprised of a Condition Monitoring, Diagnostics, and Prognostics modules
  • Conduct literature reviews and competitive intelligence on AI-powered digital products and services tailored to the business aviation industry
  • Communicate findings to AI and non-AI practitioners alike, bridging the gap between technology and business
     

How to thrive in this role?

 

  • You have a master’s degree or Ph.D. in Computer Science, Engineering, or related field
  • You have experience developing AI/ML solutions in a business context with proven benefits
  • You have experience deploying big data analytics in the cloud (AWS, Azure, Google Cloud)
  • You have experience supporting enterprise-grade, fully productionized MLOps pipelines
  • You have experience with time-series data, particularly telemetry (sensor-based) data
  • You have experience with predictive maintenance and aircraft systems (asset)
  • You master Python and its ecosystem of machine learning libraries
  • You are result-driven, open-minded, curious, autonomous, and enthusiastic
  • You are a team player with above-average communication skills in English and French (asset)

Senior Data Scientist

Bombardier
Dorval - 14.15km
  IT & Telecoms Full-time
With our employees’ well-being top of mind, we offer a comprehensive and competitive Benefits Program, which includes the following:  Insurance plans (Dental, medical, life insuran...
Learn More
Dec 18th, 2024 at 14:59

Analyst, Finance Full-time Job

Bombardier

Financial Services   Dorval
Job Details

With our employees’ well-being top of mind, we offer a comprehensive and competitive Benefits Program, which includes the following: 

  • Insurance plans (Dental, medical, life insurance, disability, and more) 
  • Competitive base salary 
  • Retirement savings plan 
  • Employee Assistance Program  
  • Tele Health Program 

What are your contributions to the team?

 

  • Analyze and present the labor and overhead unit cost related to the production support for the St-Laurent plant.
  • Responsible of various tasks related to month end and accounting process for sub-contractors
  • Support ad hoc requests including internal and external audits
  • Work closely with our business finance and operational partners 
  • Prepare financial analysis to help management decision making
  • Participate in the annual budget process and the quarterly forecasts

How to thrive in this role? Skills, knowledge & experience:

 

  • You have a bachelor’s degree in accounting as well as a CPA designation or in the process of obtaining one
  • You have from 2 to 7 years of experience
  • You have an excellent knowledge of Excel (knowledge of PowerBi would be an asset)
  • You have a good ability for teamwork, you are rigorous and resourceful
  • You have knowledge of SAP 
  • You have good communication skills in French and English
  • You are creative and autonomous

Please note: You don’t need all the skills, knowledge, and experience listed for this position! We’re not looking for the perfect candidate, we’re looking for great talent and resourcefulness.

Analyst, Finance

Bombardier
Dorval - 14.15km
  Financial Services Full-time
With our employees’ well-being top of mind, we offer a comprehensive and competitive Benefits Program, which includes the following:  Insurance plans (Dental, medical, life insuran...
Learn More
Dec 18th, 2024 at 14:58

Material Logistics Agent Full-time Job

Bombardier

Transportation & Logistics   Dorval
Job Details

With our employees’ well-being top of mind, we offer a comprehensive and competitive Benefits Program, which includes the following: 

  • Insurance plans (Dental, medical, life insurance, disability, and more) 
  • Competitive base salary 
  • Retirement savings plan 
  • Employee Assistance Program  
  • Tele Health Program 

What are your contributions to the team?

  • Place Purchase Orders, follow up with suppliers, and assure parts are received on time and as per schedule
  • Administer portfolio activities related to invoices and po pricing issues
  • Maintain relationships with the suppliers in order to ensure customer satisfaction, while optimizing the quality, time cycle and costs for the organization
  • Monitor and confirm the delivery of parts to production in close collaboration with internal partner functions (Logistics – Line function)
  • Maintain Operational and Financial Key Performance Indicators
  • Interact with various multi-disciplinary teams (Logistics – Line, Programs, Finance, Production and Quality)
  • Apply and follow contractual terms with supplier
  • Negotiate and implement change management requests and secure the associated purchase order requirement

How to thrive in this role?

  • You hold a Bachelor's degree in Administration or Operations management with a minimum of three (3) years’ experience
  • You have experience with SAP and BAAN an asset
  • You possess a strong sense of ethics and are customer focused.
  • You have excellent analytical, planning, problem-solving and interpersonal skills
  • You have good knowledge of MS Office
  • You are bilingual (French and English spoken and written)

Material Logistics Agent

Bombardier
Dorval - 14.15km
  Transportation & Logistics Full-time
With our employees’ well-being top of mind, we offer a comprehensive and competitive Benefits Program, which includes the following:  Insurance plans (Dental, medical, life insuran...
Learn More
Dec 18th, 2024 at 14:56

Coordinator, International Sales Full-time Job

Saputo Diary

Sales & Retail   Saint-Laurent
Job Details

The incumbent will support the sales team in its regular activities and take part in various special projects. As part of his/her duties, this person will report to the Manager, International Sales – Ingredients.

 

How You Will Make Contributions That Matter:

  • Develop and update sales reports on a regular basis;
  • Develop and track order delivery schedules;
  • Follow up on accounts receivable;
  • Analyze the inventory and orders on a weekly basis;
  • Follow up on letters of credit with the Customer Service department;
  • Answer customers’ questions and provide them with documentation;
  • Take part in communication with channel partners, key influencers and end users;
  • Compile and update lists of existing and potential customers;
  • Compile sales made by the sales representative for certain categories;
  • Coordinate the process for approval of Saputo as a supplier to new customers;
  • File paper and electronic documents;
  • Assist the Sales department in day-to-day activities, such as:
    • Interacting with the Production and Quality Assurance departments
    • Obtain transport costs
    • Review specifications
    • Track estimates that have been issued
  • Support the Sales department and customers through after-sales service;
  • Plan the monthly forecasts and follow with the respective sales managers to get orders based on the budget and forward demand.
  • Perform all other related duties.
  • Professional Development
    • Participate in sales training programs to build product knowledge and sales skills
    • Shadow senior sales representatives to gain experience in sales and client interactions and markets.

 

You Are Best Suited for The Role If You Have the Following Qualifications:

  • College diploma;
  • Minimum of 5 years’ experience in a similar position;
  • Good knowledge of international trade;
  • Excellent judgment, attention to detail and autonomy;
  • Ability to work well under pressure and as part of a team;
  • Fluency in spoken and written French and English ESSENTIAL;
  • Professionalism and sense of priorities.

 

As part of their duties, the incumbent will have to communicate and collaborate in English, both orally and in writing with colleagues or other stakeholders in Quebec as well as in the rest of Canada or in North America. 

 

We support and care for our employees and their families by providing: 

  • Competitive salaries 
  • A hybrid work environment with the possibility to work from home 2 days a week  
  • Advantageous corporate agreements 
  • Full range of group insurance benefits 
  • Group retirement pension plan with employer contribution 
  • Purchase option of company stocks 
  • Group RRSP 
  • Health and wellness program in the workplace 
  • Assistance program for employees and their families 
  • Saputo products at a discounted price 

 

Salary Range: $51,595 - $67,750

*Salary offers will vary commensurate with experience, education, skills, and training. 

 

We support employment equity. Saputo strives to embed diversity and inclusion in its operations and invites candidates from all horizons to join its family.

Coordinator, International Sales

Saputo Diary
Saint-Laurent - 6.33km
  Sales & Retail Full-time
  51,595  -  67,750
The incumbent will support the sales team in its regular activities and take part in various special projects. As part of his/her duties, this person will report to the Manager, In...
Learn More
Dec 17th, 2024 at 14:19

Finance Systems Coordinator Full-time Job

Canadian Tire Corporation, Limited

Financial Services   Laval
Job Details

What you will do

  • Coordinate requests related to Finance applications such as Peoplesoft, Hyperion Financial Management, Hyperion planning, ARCS, Concur, Oracle Transportation Management (OTM), and Coupa.
  • Support distribution of communication to core business areas of procure to pay (P2P), contract to cash (C2C), acquire to retire (A2R) and record to report (R2R) and manage team Outlook mailbox
  • Coordinate with Finance Systems team members to provide reporting to internal and external audit requests.
  • Manage JIRA/Service Now dashboard reports to support team meetings
  • Data extracts to support internal and external stakeholder’s requirements
  • Coordinate with Finance Accounting the submission and execution of Chart of Account requests

 

What we are looking for

  • Creative and courageous, with the ability to manage in an environment of change to help us take bold, strategic moves in this rapidly evolving retail environment 
  • Action oriented, and comfortable taking calculated risks to better serve our customers and business 
  • Outcome focused thinkers with the ability to analyze and visualize, to ensure continuous improvement of our financial systems across our entire business 
  • Collaborative team players who build relationships easily across various stakeholder groups
  • Team players who build and develop relationships that effectively anticipate and respond to disruption, while consistently delivering strong performance 

 

What you will bring

  • Minimum 2 years’ experience with Microsoft Office suite, Outlook, Excel, Word, PowerPoint
  • Strong written and verbal communication skills
  • Exceptional organizational skills and the ability to handle multiple work assignments simultaneously.
  • Experience with JIRA, Confluence, and/or Service now would be an asset.
  • Experience with JIRA and/or Service now would be an asset.

Finance Systems Coordinator

Canadian Tire Corporation, Limited
Laval - 10.26km
  Financial Services Full-time
What you will do Coordinate requests related to Finance applications such as Peoplesoft, Hyperion Financial Management, Hyperion planning, ARCS, Concur, Oracle Transportation Manag...
Learn More
Dec 16th, 2024 at 15:08

Counter Sales Associate Full-time Job

Wolseley Canada

Sales & Retail   Terrebonne
Job Details

The Sales Counter Associate is responsible for ensuring that our customers remain our top priority. They provide exceptional customer service and act as the first point of contact for every customer that comes in. This is a great opportunity for someone looking to advance their career in sales.

 

What are the benefits for you?

  • Normal opening hours Monday to Friday
  • Full benefits with fully Company paid premiums for the basic kit from the first day of employment
  • Professional development and training opportunities
  • Life, Disability and Wellness Insurance Program
  • Retirement savings programs, including an RRSP and a defined contribution pension plan, with an employer contribution of up to 5.25%
  • Paid vacation and sick leave, and a day off on your birthday!
  • Bonus programs that include annual performance bonuses and a profit sharing plan
  • Employee discounts on top brands of plumbing and HVAC/R products
  • Tuition reimbursement for employees
  • Employee Referral Program
  • Reimbursement of safety shoes

 

What you will do:

  • As the first point of contact, you will be required to provide product information to customers quickly and professionally.
  • Respond to customers in a timely manner in person, by phone or by email.
  • Prepare quotes for small, urgent work orders.
  • Conduct necessary product research in catalogs and online.
  • Verify that all items are available to the customer as per order and schedule.
  • Take responsibility for establishing good relationships with customers and associates.
  • Take the initiative to replenish the area near the counter as needed.
  • Offer assistance in the warehouse if needed.

 

What you will bring:

  • Prior technical experience in sales or customer service in the wholesale or distribution industry required
  • Knowledge of the local market in the plumbing and HVAC/R products sector, an asset
  • General computer skills required, including Microsoft Office; experience with AS400 system an asset
  • Must possess exceptional customer service and professional communication skills

 

Each submitted resume is individually reviewed by our team and kept for 24 months in case a great new opportunity arises that matches your skills and abilities.

 

Please note that this position requires the result of a satisfactory criminal record check. A criminal record under the Criminal Code and/or another federal criminal record does not automatically mean that you will not be eligible for the position.

Counter Sales Associate

Wolseley Canada
Terrebonne - 21.64km
  Sales & Retail Full-time
The Sales Counter Associate is responsible for ensuring that our customers remain our top priority. They provide exceptional customer service and act as the first point of contact...
Learn More
Dec 13th, 2024 at 13:24

Data Entry Administrator Full-time Job

UPS

Administrative Jobs   Laval
Job Details

This position manages critical shipment requests of US customs to maintain security and compliance. He/She manages  the collection of export shipment documentation to meet various import country clearance regulations and provides the promised service to the UPS customer. This position performs other tasks as requested.

Shift:

Monday to Friday - from 18:30 to 23:30 (Shift end times may vary depending on operational requirements - however most shifts are generally 3-5 hours per shift)

Qualifications:
Excellent communication skills
Accurate typing speed of 40+ words per minute
Ability to work in a fast-paced, high-pressure environment
Communication language needs: French 90% / English 10%
Level of French needed: basic

Data Entry Administrator

UPS
Laval - 10.26km
  Administrative Jobs Full-time
This position manages critical shipment requests of US customs to maintain security and compliance. He/She manages  the collection of export shipment documentation to meet various...
Learn More
Dec 13th, 2024 at 12:52

Healthcare & Professional Specialist Full-time Job

Scotiabank

Medical & Healthcare   Montréal
Job Details

The Healthcare and Professional Specialist is part of a national team responsible for leveraging their expertise for the profitable growth of new high value customers, healthcare and professional customers. He/she acquires new healthcare and professional customer relationships through involvement in industry events and relationships with local Professionals, COI’s serving the segment, Scotiabank Partners and Professional Associations with a footprint in the local market, while retaining and expanding existing ones, as well as from Retail and other internal partners. He/she is responsible for meeting assigned targets, which include asset, deposit and revenue growth and business development activities, retention and referral goals as well as other objectives related to customer service, operational effectiveness and personal development.

 

What you will be doing...

  • Manage and grow a business banking portfolio of existing and new high value healthcare and professional customers, Centers of Influence and professional associations with the purpose of achieving significant growth, retention and other targets while meeting the Bank's Service Standards by:
    • Developing and maintaining knowledge of assigned healthcare and professional customers including the nature and progress of their business, their financial position, and the terms and conditions of financial services used
    • Providing specialized healthcare and professional customers expertise and business/finance advice which increases the business owner's ability to succeed in their business
    • Developing and maintaining business relationships with Centres of Influence (COI) including influential customers, internal and external referral sources
    • Responding to requests for service, instructing and guiding customers in service use and confirming their satisfaction with the service
    • Taking steps to recover customer relationships, when required

 

  • Acquire new healthcare and professional business owner relationships and expand existing ones to achieve, or assist partners in achieving, sales and other goals by:
    • Planning and completing relationship building activities which create sales opportunities and/or provide value to customers, developing and maintaining an awareness of events, trends and practices in the healthcare and professionals markets
    • Identifying prospects using multiple channels including asking for referrals from existing customers, collaboration with Scotiabank partners and COIs, developing a network of community business contacts and participating in marketing/educational seminars
    • Discovering business and personal banking needs/preferences on both sides of the customer's balance sheet
    • Proactively collaborating with Branch Managers and Wealth Management Consultants to ensure a Total Solutions approach (business and personal lending, payments and investments), is provided to each new and existing healthcare and professional customer
    • Assisting and advising Scotiabank partners (Branch Managers, SBAs and FAs) in marketing, structuring and closing certain healthcare and professional deals with existing Branch customers
    • Responding to requests for business banking solutions by collecting relevant information, processing the requests, and conducting due diligence as applicable
    • Negotiating compensation for financial products and services, as applicable and in accordance with Bank policy
    • Informing the customer of what to expect and when the service is set up for their use, providing necessary set up instructions where appropriate, and ensuring the set up occurs according to plan

 

  • Manage an assigned credit portfolio at an acceptable level of risk by:
    • Working closely with the SPP Solutions Managers/ACE when processing deals
    • Leveraging experience & consulting with Regional SPP Specialists, as required
    • Completing credit reviews in a timely and sufficiently detailed fashion
    • Authorizing, renewing or declining customer requests within standard Bank policies and authorized limits, forwarding others as per established processes
    • Preparing and/or ensuring all documentation is properly completed
    • Ensuring accounts adhere to the conditions of authorization
    • Identifying and resolving deviations from the conditions of authorization
    • Identifying deteriorating and/or unsatisfactory trends affecting the loan portfolio, seizing opportunities to reduce risk and loss

 

  • Contribute to Specialty Business Banking’s overall financial and non-financial objectives by:
    • Developing an understanding of the branch financial and non-financial goals and how to contribute to them
    • Negotiating aggressive yet achievable financial and non-financial goals
    • Participating in team meetings, skill-building sessions and one-on-one coaching sessions
    • Adhering strictly to Bank and Branch security procedures and assigned authorities and responsibilities, and reporting any unusual occurrences or fraudulent activity to your supervisor as soon as you become aware of it.
    • Adhering to and ensuring compliance with regulatory activities and guidelines including Privacy, Anti- Money Laundering/Anti-Terrorist Financing, FCAD, Know Your Customer, CDIC, Occupational Health & Safety

 

  • Understand how the Bank’s risk appetite and risk culture should be considered in day-to-day activities and decisions.

 

  • Actively pursues effective and efficient operations of his/her respective areas, while ensuring the adequacy, adherence to and effectiveness of day-to-day business controls to meet obligations with respect to operational risk, regulatory compliance risk, AML/ATF risk and conduct risk, including but not limited to responsibilities under the Operational Risk Management Framework, Regulatory Compliance Risk Management Framework, AML/ATF Global Handbook and the Guidelines for Business Conduct.

 

  • Champions a high performance environment and contributes to an inclusive work environment.

 

What you need to succeed...
 

  • At least 2 years of experience in corporate banking and relationship management.
  • Basic university/college courses in accounting, finance, business law, and economics, or equivalent work experience
  • Expert knowledge of the features and benefits of Small Business products and services, selling approach, selling tools and calculators
  • Expert knowledge of the specialist’s marketplace, proven expertise in the healthcare and professional segment within that marketplace
  • Expert knowledge of the applicable software and technology platforms for Small Business including the supporting systems such as the ACE and GRM, Sales Builder, Intralink etc.
  • Thorough knowledge of applicable risk management policies and processes
  • Thorough knowledge of legal and security documentation for small business products
  • Thorough and proven knowledge of interviewing, solicitation, marketing and business development techniques
  • Thorough knowledge of applicable branch procedures, processes and workflows
  • Thorough knowledge of small business legal structures, life cycles and owner characteristics
  • Thorough knowledge of business financial statements, especially the healthcare and professional segments
  • Working knowledge of the features and benefits of retail products and services
  • Working knowledge of other business line/partner offerings (ie. Wealth Management, Commercial Banking, MD Financial, Enterprise Solutions)
  • Working knowledge of competitor offerings and alternate sources of financing
  • Working knowledge of economic conditions and political events affecting businesses, especially in the professional/ healthcare segment
  • The ability to build and maintain key relationships is essential, along with the ability to influence and persuade others. The incumbent must possess tactical planning, implementation and organization skills. A high degree of flexibility is required to adapt to a wide variety of tasks and functions.

 

Pursuant to a language needs assessment conducted by Scotiabank, the successful candidate will be required to be able to communicate in English & French because they will serve English-speaking clientele.

Healthcare & Professional Specialist

Scotiabank
Montréal
  Medical & Healthcare Full-time
The Healthcare and Professional Specialist is part of a national team responsible for leveraging their expertise for the profitable growth of new high value customers, healthcare a...
Learn More
Dec 12th, 2024 at 14:29

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