402 Jobs Found
Inside Sales Representative Full-time Job
Sales & Retail MonctonJob Details
The Inside Sales Representative professional will be responsible for retention and churn reduction of assigned account base for The Day & Ross Transportation Group. Additionally for the acquisition of net new accounts for General Freight and lead generation across all divisions.
As an Inside Sales Representative you will be responsible to maintaining good relationships with internal and external contacts. Pleasant, professional and confident demeanor on phone and in person.
How You'll Help:
- Extensive cold calling for net new customers and grow existing customer revenue.
- Calling on inactive accounts to reactivate shipping with Day & Ross.
- Manage day-to-day relationship of assigned customer base by developing a value-add relationship with key decision maker/buyer.
- Follow the Inside Sales process to achieve success.
- Meet and exceed assigned sales goals.
- Provide prospects/accounts with the benefits, pricing, transit time and any other information needed to secure the business.
- Proactive thinker with the ability to correctly anticipate and identify customer needs, decisively solve problems, generate new ideas and implement plans to meet customer requirements.
- Capture of accurate and complete information in Salesforce CRM system.
- Telephone skills and manners are essential to building strong relationships with existing customers in short time frame.
- Maintain a sales focused mind-set while using tact, courtesy, and diplomacy to gain trust of prospects when cold calling to solicit business.
- Other related duties as may be required.
Your Skills & Experience:
- Minimum of secondary education, with preference of post-secondary education (general stream), or a combination of education and experience.
- Two (2) years previous Transportation experience is preferred, various roles within transportation would be beneficial. A minimum of two (2) years cold call sales experience preferred with a proven track record of success with enthusiasm for cold-calling.
- Must be able to handle rejection and continue towards objectives with resiliency.
- Must be goal oriented, self-driven to attain results regardless of the obstacles or circumstance.
- Exceptional verbal communication skills are essential.
- Computer skills – MS products, Salesforce, AS400, web based programs.
- Demonstrated customer relationship skills.
- Strong conflict resolution skills.
- Able to work deadlines in highly transactional environment.
- Able to work on an engaged sales team and make positive contributions.
- Results oriented.
Inside Sales Representative
Day & Ross Inc.
Moncton - 117.43kmSales & Retail Full-time
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Registered Nurse Full-time Job
Medical & Healthcare Saint JohnJob Details
Position's anticipated start date: 2025-01-27
Possible schedule/FTE: Minimum hours are guaranteed at 45 hours bi-weekly
Classification: CUPE 3728
Salary/Rate of pay: $37.56
Application deadline: 2024-12-27
Application requirements:
- Your up-to-date resume.
- We recommend you save a copy of the job posting for reference throughout the recruitment process.
The Donor Centre team is responsible for supporting Canadian Blood Services collecting donor blood in a safe manner to enable safe products which save lives every day.
In this role, you will assist in the collection of blood and blood products ensuring adherence to all safety protocols and all required documentation is carried out. You will play an integral part in building and promoting a positive donor experience and encouraging donations.
Formula for success
- Leveraging your ability to communicate effectively with donors, you will conduct registration and confidential screening to determine eligibility and build and promote a positive donor experience.
- Utilizing your superb people skills, you will provide donors with information, instruction, and advice on blood donation.
- Drawing on your knowledge and experience you will provide coaching and consultation to donor centre staff, acting as team lead for collection events as needed.
- With your excellent interpersonal skills, you will work in a diverse team environment assisting in the collection of whole blood and/or apheresis blood components which save lives daily.
- At mobile events within our communities, you will assist in setting up booths, tables, and other equipment to ensure donor clinics are properly set up for use.
Desired education and skills
- Completion of accredited nursing program and current license in good standing to practice as a Registered Nurse in the province is required.
- Two years of experience working as a nurse is considered an asset as is a certification in First Aid and CPR.
- Previous experience as a preceptor or with coaching others is an asset.
- Technical skills including Microsoft Word and Outlook, and the ability to learn new systems and programs.
- A second language is considered an asset to support a positive donor experience.
What we offer you
- Paid vacation.
- Payment in lieu of holidays.
- Premiums paid according to the collective agreement.
- Defined benefit pension plan.
- Employee discounts, wellness program, professional resources.
What you can expect
- Shifts/hours will vary. You must be flexible to accommodate assigned shifts which are based on operational needs; length of shifts varies according to the event which takes place at Canadian Blood Services fixed and mobile donor centers. Shifts include days, evenings, overnights, weekends, and statutory holidays
- Travel will be required as often as weekly for mobile events. Transportation and accommodations will be provided by Canadian Blood Services.
- Physical requirements for the role include the ability to lift weights up to 10 kg (22 lbs.).
Diversity and inclusion play a vital role in ensuring health equity for patients across Canada. We are committed to reflecting Canada’s population in our organization and fostering an environment where all employees can be their authentic selves, with equal opportunities to succeed and contribute.
Registered Nurse
Canadian Blood Services
Saint John - 200.4kmMedical & Healthcare Full-time
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Inside Sales Representative Full-time Job
Sales & Retail RimouskiJob Details
The Inside Sales Representative is a vital member of our Inside Sales team. You have the privilege of building strong relationships with each customer and are the primary point of contact for establishing orders for delivery. You work closely with our Outside Sales team and the Warehouse team to ensure that deliveries are fulfilled and communicated correctly to everyone involved in the shipping process.
What are the benefits for you?
- Normal opening hours Monday to Friday
- Full benefits with fully Company paid premiums for the basic kit from the first day of employment
- Professional development and training opportunities
- Life, Disability and Wellness Insurance Program
- Retirement savings programs, including an RRSP and a defined contribution pension plan, with an employer contribution of up to 5.25%
- Paid vacation and sick leave, and a day off on your birthday!
- Bonus programs that include annual performance bonuses and a profit sharing plan
- Employee discounts on top brands of plumbing and HVAC/R products
- Tuition reimbursement for employees
- Employee Referral Program
- Reimbursement of safety shoes
What you will do:
- Assume responsibility for order processing, which includes proposing pricing within established margins, sourcing additional products and creating purchase orders.
- Enter quotes and orders into the system accurately and in a timely manner.
- Ensure accuracy in pricing, inventory and order information provided to customers.
- Establish and maintain relationships with new and existing customers via telephone or email with the goal of driving additional sales.
- Prepare quotes and process orders on behalf of outside sales staff.
- Respond to customer requests without delay.
- Achieve sales goals set by management by promoting or upselling products.
- Adhere to the Company's safety policies and regulations.
What you will bring:
- Previous inside sales experience in plumbing and heating preferred
- DEC in building mechanics or DEP in plumbing and heating (an asset)
- General computer skills including Microsoft Office; knowledge of AS400 system an asset
- High level of commitment to providing exceptional customer service
- Proven initiative and ability to work independently and in a collaborative team environment
- Strong organizational skills with respect to prioritizing and completing multiple tasks on a regular basis
Each submitted resume is individually reviewed by our team and kept for 24 months in case a great new opportunity arises that matches your skills and abilities.
Please note that this position requires the result of a satisfactory criminal record check. A criminal record under the Criminal Code and/or another federal criminal record does not automatically mean that you will not be eligible for the position.
Inside Sales Representative
Wolseley Canada
Rimouski - 275.43kmSales & Retail Full-time
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Driver Part-time Job
Transportation & Logistics Saint JohnJob Details
Salary/Rate of pay: $25.1308
Application deadline: posted until filled
Application requirements:
- Your up-to-date resume.
- We recommend you save a copy of the job posting for reference throughout the recruitment process.
The Logistics team is responsible for supporting Canadian Blood Services by utilizingbest practices to ensure the safe transportation of personnel, donors, equipment, blood products and supplies. Our Drivers do more than drive.In this role, you will assist in setting up booths, tables, and other equipment to ensure mobile donor events are ready for use in addition to transporting people and products integral to Canada’s Lifeline.
Formula for success
- Utilizing your experience with driving and transportation you will ensure that blood and blood products are transported in accordance with safety measures and procedures and are kept at an appropriate temperature. You will also ensure the safety of employees, donors and/or volunteers travelling with you.
- Drawing on your knowledge of safe transportation procedures and your attention to detail, you will conduct pre-trip inspections to ensure equipment is in proper working order, and accurately complete all required documentation.
- Leveraging your customer service skills, you will assist the collections team by greeting and helping donors book or rebook appointments as required.
- You will assist with setting up systems and Wi-Fi connections for mobile events by utilizing your familiarity with technology and aptitude for learning new programs.
- Utilizing your superior interpersonal and communication skills you will work with staff to carry and set up/dismantle equipment and supplies. You will also load and unload equipment and supplies at donor centre sites and upon return to centre.
Desired education and skills
- Completion of high school diploma or equivalent.
- Must possess a valid New Brunswick, Class 2 drivers license and a clean commercial drivers abstract from within the last 30 days.
- Minimum 24 months verifiable professional driving experience as a commercial vehicle driver, within the last 3 years.
- Basic computer skills and the ability to learn new systems and programs.
- A willingness to learn procedures in a regulatory environment.
- Ability to communicate effectively in English. A second language is considered an asset.
What we offer you
- Safe vehicles are provided with stringent maintenance schedules and inspections.
- Payment in lieu of vacation.
- Payment in lieu of holidays.
- Premiums paid according to the collective agreement.
- Defined benefitpension plan.
- Employee discounts, wellness program, professional resources.
- Variety in your job, including ongoing training and development.
What you can expect
- Shifts/hours - must be flexible to accommodate assigned shifts which are based on operational needs; length of shifts varies according to the event which takes place at Canadian Blood Services fixed and mobile donor centers. Shifts include days, evenings, overnights and statutory holidays. Must be able to attend multiday mobiles (away for 3 days).
- There will be no long haul or cross border driving required.
- Travel to Moncton, and mobile events all over New Brunswick.
- Physical capability to load, unload, push and carry heavy clinic equipment and supplies. This will include stooping, kneeling, crouching, lifting up to 23kg (50 lbs), pulling, and pushing up to 136 kg (300 lbs.) on a wheeled platform.
- Strong culture of mutual respect and integrity.
Diversity and inclusion play a vital role in ensuring health equity for patients across Canada. We are committed to reflecting Canada’s population in our organization and fostering an environment where all employees can be their authentic selves, with equal opportunities to succeed and contribute.
Driver
Canadian Blood Services
Saint John - 200.4kmTransportation & Logistics Part-time
25.13
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Sales Execution Associate Full-time Job
Coca-Cola Canada Bottling Limited.
Sales & Retail Saint JohnJob Details
Our Sales Execution Associates (SEA) work in local grocery stores helping our customers keep Coke Canada Bottling products fully stocked and available to consumers, managing inventory, placing orders and keeping beverage sections, end caps, racks and displays filled. The SEA is Coke Canada's frontline ambassador, providing superior service to customers and consumers.
Wage: $19.50/hr + mileage reimbursement
Working Hours: This is a full-time position Monday to Friday
Location: Saint John
Benefits: Group insurance + sales incentive plan
The ideal candidate for this role will need access to a reliable vehicle for use during business hours.
This position combines merchandising and sales.
Responsibilities
- Assess inventory levels, forecast each customer's future inventory needs based on past trends and upcoming promotional activities, placing orders on the customer's behalf to ensure shelves and displays are stocked.
- Maintain and replenish products in store racks, shelves, displays, and coolers by transporting product between backroom/storage room to front-of-store with manual equipment (pallet jack, hand-truck).
- Build, change or remove product displays while adhering to company standards; maintaining product signage; cleaning product space and securing damaged or defective product.
- Follow all Coke Canada Bottling and Store policies regarding backroom, display floor, replenishment, equipment, and safety
- Manage backroom by organizing stock (product); identifying, monitoring, and reporting inventory levels; evaluating and processing damaged product; re-packing product; organizing backroom materials (i.e., pallets, product shells etc.); completing any required paperwork
- Maintain an orderly and clean work area in compliance with Company safety and sanitation requirements.
- Maintain professional relationships with co-workers and customers.
- Physical Requirements:
- Repetitively lift, carry and position product (weight up to 50lbs or 22kgs) above shoulder height without assistance
- Consistent kneeling, squatting and reaching above the head
- Ability to push and pull manual equipment (i.e. pallet jack, hand-truck etc.) containing product loads for a minimum of 100 yards without assistance
- Ability to stand and walk for long periods of time
Qualifications
- Must be 18 years of age
- Minimum one (1) year experience working in grocery, retail, warehousing or related field preferred
- Experience working with manual pallet jacks preferred
- Minimum one (1) year experience working under little to no supervision preferred
- Must have a personal vehicle for use during working hours
- Must have current vehicle liability insurance
- A valid driver’s license with a clean driving record with no major violations
Sales Execution Associate
Coca-Cola Canada Bottling Limited.
Saint John - 200.4kmSales & Retail Full-time
19.50
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Flex Driver-3 Part-time Job
Federal Express Corporation Canada
Transportation & Logistics FrederictonJob Details
- Location: 125 Whiting Road, Fredericton, NB E3B 5Y5, Canada
To ensure timely delivery of packages to predetermined customers on specific routes, reviewing orders prior to delivery, load/unload vehicle and provide exceptional customer service to our client base.
Flexible shift opportunities (min and max hours, days of work parameters will be determined based on business requirements).
REQUIRED KNOWLEDGE, SKILLS AND ABILITIES
Post Secondary:
- High school diploma/educational equivalent.
Professional accreditation/certification:
- Have a valid driver’s license or provincial graduated license.
Related Experience Requirements
Minimum number of years required for entry to this job
- None
- One (1) year customer oriented business experience preferred
Amount of time required to learn or adjust to the job
- 3 months
Other specific mandatory experience requirements
- In the province of Quebec, must be bilingual (French and English)
Technical Skill Requirements
Solid knowledge of the following:
Must achieve minimum threshold on mandatory pre-placement driver assessment training
Ability to successfully complete all basic and re-currency training
Ability to lift 70 lbs
Some knowledge of Federal Express Canada operations an asset.
Interpersonal Skill Requirements
Good interpersonal and communication skills.
Good time management and organizational skills
Excellent customer service skills
Ability to multitask, handle stress and work in a highly pressured environment
REQUIRED KNOWLEDGE, SKILLS AND ABILITIES
Post Secondary:
- High school diploma/educational equivalent.
Professional accreditation/certification:
- Must have a valid full G license / Class 5 driver's license.
Related Experience Requirements
Minimum number of years required for entry to this job
- None
- One (1) year customer oriented business experience preferred
Amount of time required to learn or adjust to the job
- 3 months
Other specific mandatory experience requirements
- In the province of Quebec, must be bilingual (French and English)
Technical Skill Requirements
Solid knowledge of the following:
Must achieve minimum threshold on mandatory pre-placement driver assessment training
Ability to successfully complete all basic and re-currency training
Ability to lift 70 lbs
Some knowledge of Federal Express Canada operations an asset.
Interpersonal Skill Requirements
Good interpersonal and communication skills.
Good time management and organizational skills
Excellent customer service skills
Ability to multitask, handle stress and work in a highly pressured environment
Additional Details:Saturdays 7:30 AM
Flex Driver-3
Federal Express Corporation Canada
Fredericton - 149.8kmTransportation & Logistics Part-time
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Driver Part-time Job
Federal Express Corporation Canada
Transportation & Logistics FrederictonJob Details
This is an interview position.
To ensure timely delivery of packages to predetermined customers on specific routes, reviewing orders prior to delivery, load/unload vehicle and provide exceptional customer service to our client base.
Flexible shift opportunities (min and max hours, days of work parameters will be determined based on business requirements).
REQUIRED KNOWLEDGE, SKILLS AND ABILITIES
Post Secondary:
- High school diploma/educational equivalent.
Professional accreditation/certification:
- Have a valid driver’s license or provincial graduated license.
Related Experience Requirements
Minimum number of years required for entry to this job
- None
- One (1) year customer oriented business experience preferred
Amount of time required to learn or adjust to the job
- 3 months
Other specific mandatory experience requirements
- In the province of Quebec, must be bilingual (French and English)
Technical Skill Requirements
Solid knowledge of the following:
Must achieve minimum threshold on mandatory pre-placement driver assessment training
Ability to successfully complete all basic and re-currency training
Ability to lift 70 lbs
Some knowledge of Federal Express Canada operations an asset.
Interpersonal Skill Requirements
Good interpersonal and communication skills.
Good time management and organizational skills
Excellent customer service skills
Ability to multitask, handle stress and work in a highly pressured environment
REQUIRED KNOWLEDGE, SKILLS AND ABILITIES
Post Secondary:
- High school diploma/educational equivalent.
Professional accreditation/certification:
- Must have a valid full G license / Class 5 driver's license.
Related Experience Requirements
Minimum number of years required for entry to this job
- None
- One (1) year customer oriented business experience preferred
Amount of time required to learn or adjust to the job
- 3 months
Other specific mandatory experience requirements
- In the province of Quebec, must be bilingual (French and English)
Technical Skill Requirements
Solid knowledge of the following:
Must achieve minimum threshold on mandatory pre-placement driver assessment training
Ability to successfully complete all basic and re-currency training
Ability to lift 70 lbs
Some knowledge of Federal Express Canada operations an asset.
Interpersonal Skill Requirements
Good interpersonal and communication skills.
Good time management and organizational skills
Excellent customer service skills
Ability to multitask, handle stress and work in a highly pressured environment
- Location: 125 Whiting Road, Fredericton, NB E3B 5Y5, Canada
Additional Details:Saturdays 7:30 AM
Driver
Federal Express Corporation Canada
Fredericton - 149.8kmTransportation & Logistics Part-time
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Support Desk Administrator Full-time Job
Administrative Jobs FrederictonJob Details
The Support Desk Administrator is a Hands-on, functional contributor to the daily administration, follow-up, and streamlining of Support Desk processes, using the Day & Ross Service-Now application.
Works closely with the IT Support Team Leads to audit, identify issues, analyze potential improvements, recommend, and implement appropriate changes.
How You'll Help:
- Daily maintenance of the Day & Ross Service-Now application, including the coordination and administration of tickets.
- Daily audit and monitoring of Support Desk tickets; keep users informed of progress through to resolution.
- Incident management including running and analyzing daily Service-Now reports and working with various stakeholders to create action plans to implement resolutions and close open tickets.
- Request management, including prioritization, assignment, and fulfillment of requests.
- Perform ticket audits; maintains data from reports for analysis.
- Track and benchmark various IT metrics to ensure Day & Ross standards are set and maintained within industry standards.
- Develop and enhance user-friendly and valuable reports.
- Key contact for external auditors on practices and performance measures utilized within the Support Desk Service.
- Use data and information from audit report to identify process improvements;
- Work with IT Support Team Leads to analyze processes and improvements, enhance reporting, recommending and contributing to the implementation of process changes.
- Generate report requirements for Business Intelligence troubleshooting and problem solving.
- May be required to assume responsibilities within other aspects of the Service-Now application.
- Other duties related to Support Desk Administration as may be required.
Your Skills & Experience:
- Post-secondary education in IT or related program.
- Minimum of two years’ experience working in an IT support role.
- Experience with Service-Now Service Desk Software an asset.
- Adept PC skills in a Windows environment.
- Skilled in Microsoft Office and the ability to prepare solid reports using MS Office.
- Strong trouble shooting and problem solving skills.
- Exceptional customer service skills
- Highly organized with the ability to multi task and prioritize work.
- Communication skills, verbal and written, including the ability to explain technical issues to non-technical people and to identify useful data and trends for reporting.
- Process and improvement driven.
- Champion for improvement and change management.
Support Desk Administrator
Day & Ross Inc.
Fredericton - 149.8kmAdministrative Jobs Full-time
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Manager, Flatbed Logistics Full-time Job
Transportation & Logistics FrederictonJob Details
The Manager, Flatbed Logistics is accountable to participate, oversee, direct and manage the movement of loads to ensure results are in line with the strategic direction of the Flatbed team. This individual will drive major efficiency improvements and champion the strategy for maintaining and adding new growth for the Flatbed business.
How You'll Help:
- Working with the Team, ensure that, as the company grows, operations capabilities meet or exceed all customer and corporate requirements for unit cost, service quality and responsiveness.
- Planning/ pricing of Flatbed loads to meet budget goals on revenue and margins
- Work closely with next level up Manager on operational plans, goals, and contributing to future innovations.
- Provide daily guidance to staff, to ensure alignment with operational and customer expectations.
- Develop a culture of safety, professionalism and service excellence in all areas of operations. Maintain policies and procedures to ensure compliance with Federal and Provincial transportation requirements.
- Ensure that all incidents (such as personal injuries; transportation collisions; spills etc) are promptly reported, documented, root causes identified and corrective/preventative measures implemented.
- Work closely with Flatbed Operations and Carrier Services to ensure we have reputable carriers on our roster.
- Provides mentoring and guidance to reporting team members and other employees. Establishes individual objectives, conducts performance appraisal reviews, recommends salary action, and implements succession planning. Oversees and manages professional development to support leadership development.
- Utilize superior communications skills to motivate staff and develop effective peers, managers and clients.
- Lead, develop direct, implement and oversee a strategy and can react to opportunities of growth.
- Provide daily guidance to team to ensure alignment with department strategy.
- Establish and implement a framework for the ongoing measurement of performance in all areas of accountability as well as the regular evaluation of performance against key performance criteria.
- Create and maintain a climate of leadership growth in support of the company's core values and philosophy.
- Develop, implement and track on a monthly basis, an operational "dash board" for visual understanding of performance against plan elements.
Your Skills & Experience:
- Completion of secondary education
- Post-secondary education in Business or Office administration, an asset
- A suitable combination of education and experience may be considered
- 2 years’ experience in office administration, transportation or related field
- A suitable combination of education and experience may be considered
- Proficient in MS Outlook, Excel & Word; – an asset; must possess the aptitude for learning new programs
- Strong communication skills including the ability to relay information (verbal and written) between several parties
- Strong customer service focus and interpersonal skills
- Troubleshooting and problem solving skills, the ability to evaluate current situation, respond quickly to changing requirements, execute and escalate accordingly
- Strong organizational and time management skills, including the ability to work under pressure in a fast paced setting
- Ability to multitask and prioritize in a deadline driven environment; appropriate sense of urgency
- Ability to work independently and to collaborate with others to meet customer expectations.
Manager, Flatbed Logistics
Day & Ross Inc.
Fredericton - 149.8kmTransportation & Logistics Full-time
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Counter Sales Associate Full-time Job
Sales & Retail MonctonJob Details
What’s in it for you?
- Regular business hours Monday to Friday
- Comprehensive benefits with premiums fully paid for by the company for the “Core” package starting the first day of employment.
- Career development and training opportunities
- Life insurance, disability and wellness program
- Retirement savings programs including RRSP and DC pension with up to 5.25% employer contribution
- Paid vacation and sick time and day off on your birthday!
- Bonus programs that include annual performance and profit sharing
- Employee discounts on top brands of plumbing and HVAC/R products
- Education reimbursement for employees
- Employee referral program
- Safety shoe reimbursement
What you will do:
- As the first point of contact you will be required to offer prompt product knowledge and information to customers in a professional manner
- Respond to customers in a timely manner in person, by phone or email
- Prepare small order quotations on urgent contracting jobs
- Pick customer orders from warehouse
- Perform necessary product research in catalogues and online
- Verify all items are available for the customer as ordered and scheduled
- Responsible for building positive relationships with customers and associates
- Take initiative to maintain stock of the counter area as needed
- Offer help and assistance in the warehouse if required
What you will bring:
- Previous experience in sales or customer service in wholesale or distribution required
- Local market knowledge with HVAC and Plumbing will be an asset
- General computer skills including Microsoft Office required. Experience with AS400 an asset.
- Must have exceptional customer service and professional communication skills
Each resume submitted gets individually reviewed by our team and retained for 24 months if other new and exciting opportunities arise that match your skills and qualifications.
Please note: This position requires the result of a satisfactory criminal record check. A record under the Criminal Code and/or other federal offence record(s) does not automatically mean you will be ineligible for the position.
Counter Sales Associate
Wolseley Canada
Moncton - 117.43kmSales & Retail Full-time
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Planner Full-time Job
Transportation & Logistics FrederictonJob Details
The Planner ensures timely and efficient movement of trucks and freight within a designated region to maximize efficiencies while minimizing empty miles and wait times.
How You’ll Help
- Identify required loads two to three days out and organize for greatest efficiency
- Assign and line up loads and deliveries based on efficiency and information from Fleet Specialists
- Monitor scheduled runs to ensure they are on schedule and advise Fleet Specialists, Customer Service, and/or Planner in next region of any changes
- Promote driver friendly atmosphere on and off the road
- Investigate and address repeat late deliveries, load refusals, and non-compliance with SOPs
- Manage Brokers and driver time off, updating time away and time ready in the system
- Working closely with the safety team on driver training and safety related concerns as identified
- Manage / support compliance with random drug tests monthly
- Complete Broker pay sheets
- Work with brokers on statement issues, missed payments and related concerns.
- Work with drivers in regards to payment concerns or disputes on irregular duties such as working time or customer detention.
- Liaison between driver and/or broker with Safety, Compliance, Recruiting and operations departments as needed
- Other related duties as may be assigned.
Your Skills & Experience:
- Minimum of secondary education, with preference of post-secondary education in logistics or business administration
- A suitable combination of education and experience may be considered
- Minimum 3 years’ experience in a time sensitive, planning and organizing role, preferable in the transportation industry
- Experience using MS Outlook, Excel & Word; must possess the aptitude for learning new programs
- Strong customer service focus, relationship building skills
- Good communication skills including the ability to relay information (verbal and written) between several parties and deliver a positive customer experience
- Troubleshooting and problem solving skills, the ability to evaluate current situation, respond quickly to changing requirements, execute and escalate accordingly
- Strong organizational and time management skills, including the ability to work under pressure in a fast-paced deadline-driven setting
- Ability to multitask and prioritize in a deadline driven environment; appropriate sense of urgency
- Ability to collaborate with others to meet customer expectations
Planner
Day & Ross Inc.
Fredericton - 149.8kmTransportation & Logistics Full-time
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Administrative Coordinator Full-time Job
Administrative Jobs MonctonJob Details
Hours: Monday - Friday 2pm - 10pm (Cover for 5pm -1am shift 2-3 weeks per year)
The Administrative Coordinator is responsible for manifesting, scanning, POD’ing and related duties for The Day & Ross Transportation Group. The purpose of this role is to support the business by looking after the administrative processes for the terminal.
How You’ll Help:
- Provide administrative support to the managers and office staff team and ensure that administrative matters are organized and dealt with in a professional manner
- Broker payroll processing including the inputting of City Drivers payroll in the terminal; confirmation of information provided by brokers and data entry for the terminal; providing brokers with invoice copies; and fielding inquiries as to payroll discrepancies.
- Welcome clients; ascertain nature of business and direct clients to appropriate managers and employees
- Schedule driver appointments.
- Send appointment requests via fax, email, and telephone. Update system with appointment information. Manifest and arrange appointments.
- Input pick up BOL’s and update POD’s.
- Pick-up Bills and POD’s: Enter bills and POD’s. Upload and edit EDI files. Ensure COD and cash shipment payments are received before tendering to agents.
- Agent Freight: Tracking and updating system information on shipments for agent delivery.
- Reports: POD reports – following up on PODs Make sure PODs are imaged. Missed appointment report following up with customers if freight not delivering.
- Call customers regarding appointment change, status, issues regarding appointment.
- Log customer interaction consistently and accurately in AS400.
- Redirect documents intra- and inter-terminal as well as to customers as needed
- Answer phone calls and email enquiries and relay calls and messages to appropriate managers and employees
- Attend meetings, take notes, and follow up on decisions within area of responsibility
- Order office supplies and maintain inventory for the terminal
- Create manifests, verify the weight for all LTL loads, load trailers, ensuring that the number of boxes/ shipments, weight and dangerous goods information is correct and complete
- Prepare manifests for trucks crossing from Canada to US border and vice versa
- Assist drivers with preliminary paperwork information such a bill of lading, trip envelops and border crossing procedures
- Input skeleton bills into the system ensuring that all critical information is input, enter comments regarding damages, shortages and ensure required signatures are present
- Gather, enter, and update data to maintain software database on daily basis as appropriate, establishs and maintain files and records
- Ensure that correct information about missed pickups and deliveries is rescheduled
- Mentor and train office staff in procedures and in use of current software
- Assist with data entry
- Dispatch some night runs/shifts, and extend vacation coverage for dispatch
Your Skills and Experience:
- Minimum of secondary education, with preference of post-secondary education (general stream), or a combination of education and experience.
- Previous Transportation or operational experience is preferred, various roles within transportation would be beneficial
- Computer literate in Excel and Word
- Equipment knowledge is an asset
- Strong problem solving skills with the ability to implement proactive solutions to support operational demands and efficiencies
- Results focused
- Exceptional interpersonal and leadership skils to manage demands and resolve issues with drivers, coworkers, etc.
- Must have a strong sense of urgency
- Good communication skills
- Must be able to work under a flexible work schedule
- Must be a hands on operator, trainer, coach and mentor
- Must be able to build and maintain relationships
Administrative Coordinator
Day & Ross Inc.
Moncton - 117.43kmAdministrative Jobs Full-time
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