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Our outside sales employees remain the driving force behind our profitability. They build lasting relationships with their customers and are dedicated to ensuring that every customer is satisfied with every aspect of our service.

What are the benefits for you?

• Uncapped commission with a competitive base salary and generous car allowance
• Normal opening hours Monday to Friday
• Full benefits with fully Company paid premiums for the basic kit from the first day of employment
• Professional development and training opportunities
• Life, Disability and Wellness Insurance Program
• Retirement savings programs, including an RRSP and a defined contribution pension plan, with an employer contribution of up to 5.25%
• Paid vacation and sick leave, and a day off on your birthday!
• Employee discounts on top brands of plumbing and HVAC/R products
• Tuition reimbursement for employees
• Employee Referral Program
• Reimbursement of safety shoes

What you will do 

• The External Sales Representative is responsible for growing sales to achieve branch and corporate objectives.
• Maintain and optimize strong relationships with current customers, while developing the potential of new customers by offering effective professional solutions.
• Provide quotes, technical assistance, documentation, and other forms of support or materials to customers.
• Assume responsibility for developing new sales by examining market opportunities and the needs of potential customers, while customizing products and services, and providing solutions to these customers.
• Participate in establishing branch sales objectives and assume responsibility for achieving sales results (revenue, gross margin, account objectives and monthly sales quotas).
• Advise branches on competitive pricing to achieve expected margins while ensuring flexibility in acquiring large volumes of accounts or new customer accounts.
• Proactively communicate with branch management on all aspects of customer partnerships, ensuring that customer and branch expectations are met consistently, in accordance with contract terms, and that any issues are resolved immediately.
• Work collaboratively with branch employees while providing feedback and recommendations on new products, services and market conditions to customers and branch management.
• Attend trade shows, trainings and related product meetings as appropriate.

What you will bring

• Minimum of five (5) years of experience in a similar role with proven track record in profitable sales or cold calling, preferably in the wholesale distribution industry of plumbing and HVAC/R products
• Ability to meet and exceed expectations for quotas and sales goals
• Excellent deadline management and entrepreneurial spirit
• Strong ability to work independently to effectively manage assigned territory and accounts
• Proven ability to build and maintain strong relationships
• Proven initiative and ability to work independently and in a collaborative team environment
• Strong organizational skills in prioritizing and multitasking

Each submitted resume is individually reviewed by our team and kept for 24 months in case a great new opportunity that matches your skills and abilities arises.

Please note that this position requires the result of a satisfactory criminal record check. A criminal record under the Criminal Code and/or another federal criminal record does not automatically mean that you will not be eligible for the position.

Employment status: Regular full-time
Position's anticipated start date: 2025-04-07 

Classification: PTS/MGT/IT B
Salary/Rate of pay: $88,566 to $106,890

Application deadline: 2025-03-12 
Application requirements:

• Your up-to-date resume.
• We recommend you save a copy of the job posting for reference throughout the recruitment process.

The IT External Customer Experience team is responsible for day-to-day software application support and planning. This includes researching, analyzing, defining, recommending, developing/configuring, testing, implementing and supporting IT Business Solutions for Canadian Blood Services in collaboration with client groups and in accordance with regulatory requirements.

In this role, you  will be involved in all aspects of the software development process including business analysis, requirements gathering or use case development, system design, software development, testing, implementation and maintenance utilizing industry leading tools such as IntelliJ, Git, OpenShift, and the Atlassian tool suite. 

Formula for success

• Harnessing your technical expertise, you will utilize modern programming/web technologies/frameworks such as Angular, CSS, SQL, Object-Oriented Design, REST web microservices (built in Java), Drupal, SharePoint, PowerApps, Office365, Azure, Agile, etc., to collaboratively develop innovative applications in conjunction with other IT business systems.
• Drawing on your extensive experience in software development and IT systems, you will expertly handle database modeling design, queries, test data preparation, program and system testing, as well as provide exceptional support and maintenance for existing systems.
• Leveraging your skills and experience in technology assessment and analysis, you will continuously assess business and user needs, conducting in-depth analyses to identify opportunities for harnessing existing and innovative technology solutions.
• Drawing on your track record of successfully leading collaborative teams, you will excel in managing projects and providing mentorship/coaching to junior software developers and business systems analysts, including direct supervision of day-to-day activities.
• Capitalizing on your excellent communication skills, you will engage in insightful discussions with internal business partners and IT service groups, employing agile software development methodologies to drive new system development initiatives and enhance existing systems.

Desired education and skills

• Successful completion of post-secondary level education in a relevant discipline from a recognized academic institution, preferably a University Degree in Computer Science, Computer Engineering, or equivalent e.g. diploma and/or training in database management systems, operating systems, and/or networks
• Minimum 10 years of experience in agile development and designing business applications in supply chain, pharmaceutical, biologics, or similar industries, with expertise in user experience design and customer service management.
• Recent (minimum 2 years) experience in Angular and REST development is essential.
• You will be highly skilled in object-oriented design, Java programming, building responsive web interfaces (e.g., Angular), deploying applications on web application servers, and relational database modeling design.
• Experience collaborating with subject matter experts and business partners to develop robust technical solutions that drive business outcomes and deliver exemplary user experiences.

What we offer you

• 4 weeks' vacation. 
• Annual performance award up to 8%. 
• Comprehensive group health, dental and vision benefits for you and your family. 
• Defined benefitpension plan. 
• Employee discounts, wellness program, professional resources. 

What you can expect 

• This role will work in a hybrid environment with requirements to be onsite at a Canadian Blood Services location 40% of the time/2 days of the week. 
• You will work Monday to Friday, 37.5 hours per week, 7.5 hours per day.  
• If you are located outside of Ottawa, you may be expected to travel to our office location in Ottawa – 2540 Lancaster Rd, quarterly for in-person team meetings, and as required. 

Diversity and inclusion play a vital role in ensuring health equity for patients across Canada. We are committed to reflecting Canada’s population in our organization and fostering an environment where all employees can be their authentic selves, with equal opportunities to succeed and contribute.  

If this role resonates with you, we encourage you to apply by providing your up-to-date resume. This could be your first step towards a meaningful and inspiring career. Come to work each day knowing that you save lives. 

Department Overview

Helping is at the heart of everything we do at our contact centres, and we’re proud of the value that we can deliver from 7am EST – 12am EST, 7-days a week for more than 27 million TD customers. Alongside caring colleagues and supportive leaders, you’ll make a meaningful difference to our business, our customers, and our communities.

Job Details

What You’ll Do

As the voice of TD, you’ll be passionate about understanding our customers. Whether you’re assisting in-bound callers with account inquiries, or resolving an issue by providing advice and recommending a TD product or service, you’ll help us offer trusted support to our clients whenever they need it. You’ll consistently deliver legendary customer service by providing each caller with the right solutions to meet their unique banking needs.

As a valued member of our Contact Centre Team, you will:

· Make people’s day: consistently deliver an outstanding customer service experience by offering friendly

support through your knowledge of TD products, services and solutions.

· Solve problems efficiently: resolve customer inquiries at the first point of contact by asking questions and

responding with empathy to their concerns.

· Achieve your goals: consistently reach performance objectives, including customer experience survey

results, advice and quality goals, compliance regulations, and productivity targets.

· Never stop learning: actively participate in ongoing training and coaching support to help you continue to

grow and develop in your role.

Where You’ll Work After completing in-person training and onboarding sessions, you’ll work primarily offsite. Since most of your work activities can be performed independently, you’ll spend about 95% of your time at your secure, private workspace with a stable internet connection. Your remaining time will be spent at a TD location for in-person team events and experiences. The hiring manager will provide more information about how this works for their team.

Job Requirements

What You Need to Succeed

We’re proud to work with a group of diverse colleagues. If you have relevant experience that isn’t mentioned below, tell us about it in your resume or cover letter.

• High School Diploma or equivalent

• If role is Bilingual – please manually add Bilingual (French & English)

• Exceptional communication and listening skills and a curiosity to help customers meet their needs and

resolve concerns. (Preference given to those with experience in financial or service industries.)

• Ability to multitask and navigate through computer systems, applications, and multiple screens with speed

and accuracy while balancing performance to meet a variety of metrics.

• Digital literacy across a broad range of devices (e.g., smartphones, tablets, laptops, headsets, etc.).

• Flexibility, resiliency, and a positive attitude when responding to challenging situations.

• Passion to assist customers in resolving unspoken needs by offering consultative advice

• Ability to work both independently and as part of a team.

• Integrity when managing sensitive customer information in alignment with Regulatory and Compliance

guidelines related to servicing and sales practices.

Additional Information

We’re delighted that you’re considering building a career with TD. Through regular colleague development

conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our

colleagues need to thrive both at work and at home.

Colleague Development

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion about helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD – and we’re committed to helping you identify opportunities that support your goals.

Training & Onboarding

We’re hosting in-person training and onboarding sessions at 7250 rue Mile End for 12 weeks to ensure you’ve got everything you need to succeed in your new role.

Interview Process

We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

National Occupation Classification (NOC) Code

14201 – Banking, insurance and other financial clerks (NOC)

Overview

Overview

All members of our warehouse team are an integral part of our business, ensuring that every order is prepared and delivered to our customers on time, while ensuring the cleanliness of the warehouse space and inventory maintenance.

What are the benefits for you?

• Normal opening hours Monday to Friday
• Full benefits with fully Company paid premiums for the basic kit from the first day of employment
• Professional development and training opportunities
• Life, Disability and Wellness Insurance Program
• Retirement savings programs, including an RRSP and a defined contribution pension plan, with an employer contribution of up to 5.25%
• Paid vacation and sick leave, and a day off on your birthday!
• Bonus programs that include annual performance bonuses and a profit sharing plan
• Employee discounts on top brands of plumbing and HVAC/R products
• Tuition reimbursement for employees
• Employee Referral Program
• Reimbursement of safety shoes

What you will do 

• Load and unload products in a timely manner to meet delivery deadlines and customer commitments.
• Receive incoming shipments and verify their accuracy.
• Promptly place products in appropriate areas of the warehouse.
• Prepare, pack and ship customer orders, including preparing documents for shipping.
• Liaise with transportation companies and internal/external customers to determine shipping priorities.
• Ensure safety and maintenance procedures are maintained in the shipping area.

What you will bring

• Previous warehouse experience required
• Knowledge of industry products (plumbing and HVAC/R), an asset
• Basic general computer skills required, including Microsoft Office
• Exceptional customer service and communication skills
• Reliability and willingness to take initiatives
• Ability to regularly lift a load of up to fifty pounds (50 lb/23 kg)
• Forklift operating certification or ability to obtain certification
• WHMIS and dangerous goods transportation certification, an asset

Each submitted resume is individually reviewed by our team and kept for 24 months in case a great new opportunity that matches your skills and abilities arises.

Please note that this position requires the result of a satisfactory criminal record check. A criminal record under the Criminal Code and/or another federal criminal record does not automatically mean that you will not be eligible for the position.

To-do list

Training-Skills and experience required

• DEP in mechanics;
• 5 to 10 years of experience in a similar position
• Have taken courses in personnel management
• Knowledge of Microsoft Office and maintenance planning software
• Perfectly bilingual French / English
• Have leadership with management skills and be an excellent communicator;
• Have the enthusiasm for a “hands-on” approach to managing your team;
• Able to work with several different stakeholders from the internal and external environment.
• Able to work to very strict deadlines;
• Have a sense of organization, priorities and a taste for teamwork;
• Good mechanical sense;
• Good ability to work with the tools needed for the job;
• Have good self-confidence;
• Love challenges;
• Have excellent interpersonal skills.

We thank all applicants for their interest in exploring employment opportunities at Maple Leaf Foods, however, only those selected for an interview will be contacted. Candidates may be subject to a background check and must meet security requirements for the position.

Job Duties

• To load and unload freight, scan, and sort freight within the facility.
• Required Knowledge, Skills, and Abilities
• High School Diploma or GED preferred
• FedEx Canada operations and Canadian Customs regulations - (Preferred)
• Good interpersonal skills
• Ability to successfully complete all basic and recurrency training.
• Must have the ability to lift 70 lbs & maneuver any package weighing up to 150 lbs with appropriate equipment

GRADE: 79

To provide accurate information and assistance to customers requiring direct customer interface. To perform administrative duties necessary for efficient operations. Promotes continued sales and generating potential incremental revenue wherever possible.

REQUIRED KNOWLEDGE, SKILLS AND ABILITIES

High school diploma/equivalent. College diploma preferred

Knowledge of Canadian Customs regulations preferred

Knowledge of FedEx Express and Ground products and services preferred

Ability to successfully complete all basic and recurrency training.

Must have the ability to lift 70 lbs and to maneuver any package weighing up to 150 lbs with appropriate equipment

Must be able to complete and achieve minimum thresholds on any mandatory testing and training

Must be able to operate in a PC windows environment

Excellent interpersonal and verbal communication skills

Good analytical and problem solving skills

Good negotiation skills

Demonstrated ability to handle stress and work in a highly pressured, monitored and changing work environment

REQUIRED KNOWLEDGE, SKILLS AND ABILITIES

High school diploma/equivalent. College diploma preferred

Knowledge of Canadian Customs regulations preferred

Knowledge of FedEx Express and Ground products and services preferred

Ability to successfully complete all basic and recurrency training.

Must have the ability to lift 70 lbs and to maneuver any package weighing up to 150 lbs with appropriate equipment

Must be able to complete and achieve minimum thresholds on any mandatory testing and training

Must be able to operate in a PC windows environment

Excellent interpersonal and verbal communication skills

Good analytical and problem solving skills

Good negotiation skills

Demonstrated ability to handle stress and work in a highly pressured, monitored and changing work environment

• Location: 4041 Rue Seré, Saint-Laurent, QC H4T2A3, Canada