All jobs within 200 km around Kingston

JOB SUMMARY

Resident Care is responsible for the planning, coordinated development, management and implementation of long term care home nursing and personal care activities, programs, services and initiatives to the residents of a municipal long term care facility. 

In collaboration with the multi-disciplinary team, you provide nursing and personal care to residents, with an emphasis on resident safety and engagement. 

EDUCATION AND EXPERIENCE

Completion of 2 year community college Registered Practical Nurse diploma

Minimum of 6 months of related experience, preferably in a geriatric-gerontology or long-term care setting

CERTIFICATIONS AND LICENCES

KNOWLEDGE

• Basic knowledge of applicable legislation and regulations such as:  Regulated Health Professions Act, Health Care Consent Act, Nursing Act, Mental Health Act, Professional Misconduct and Controlled Act, professional standards, Code of Ethics, practice expectations 
• Infection control guidelines 
• Medication administration standards 
• Nursing documentation standards 
• Principles of verbal and non-verbal communication 
• Transfer and positioning techniques for persons requiring long term care
• General knowledge of computer software applications including word processing and mail applications (e.g.: Word, Outlook)
• Must possess the training, experience and knowledge to organize the work and its performance
• Knowledge of applicable health and safety legislation, including the rights and duties of workers.

COMPETENCIES, SKILLS AND ABILITIES

• Function as an effective team member
• Provide quality care using the knowledge, skills, judgement and attitudes needed to practice safely 
• Administer medications and perform nursing care procedures safely 
• Identify and report changes in resident condition or needs through observation of physical and mental condition/behaviour 
• Coordinate care activities of Unregulated Health Care Providers (Health Care Aides) in an effective manner that promotes quality resident care 
• Organize and prioritize workload 
• Maintain confidentiality and its application to resident records 
• Manage time effectively
• Strong organization skills
• Excellent interpersonal & communication skills
• Tact, initiative, good judgement
• Reliable, adaptable, patient, discrete, flexible
• Competence in medication administration
• Demonstrates respect for resident choice, privacy and confidentiality
• Adaptable to change
• Meets the physical demands of the job

JOB SUMMARY

The mandate of the Long Term Care Service is to provide resident care based on the needs of individuals, as determined by medical, nursing, functional and psychosocial assessments, and on each resident’s expressed needs. The care provided in each home includes specialized, restorative, supportive and palliative care for persons with dementia, disabilities and health problems who cannot live independently in their homes, and whose needs cannot be met in the community.

You are responsible for providing receptionist service by: answering all incoming calls and inquiries made in person, courteously and efficiently; providing typing service; and ensuring that office accommodation and equipment is properly secured after working hours, with an emphasis on resident safety and engagement.

EDUCATION AND EXPERIENCE

Completion of Grade 12

Minimum of 1 year of related experience

KNOWLEDGE

• Office practices and procedures, including records management
• Computer software applications MS Word, Excel, Electronic Mail
• Office equipment (fax, photocopier)
• Sound knowledge of the branch’s programs and structure combined with good knowledge of the department and general knowledge of the city at large
• Knowledge of applicable health and safety legislation, including the rights and duties of workers.

COMPETENCIES, SKILLS AND ABILITIES

• Excellent telephone skills
• Type accurately at 40-60 wpm
• Use tact, discretion and confidentially, combined with reliability and good judgment
• Gather and compile statistical information
• Communicate effectively, both verbally and in writing
   

JOB SUMMARY

Ottawa Public Library (OPL) provides accessible, innovative library and information services throughout the City of Ottawa, that meet the unique needs of diverse communities, delivered through a range of vehicles and reflecting a citizen-centred approach. The Public Service units are responsible for the customer-centric public library activities, programs and services offered by the Library's 33 branches, mobile and digital services, to meet the needs in their catchment area.

You provide information, reference and readers advisory services; develop, implement and conduct children’s programs; provide circulation and page services in the Library and/or the community and/or mini-libraries, nursing homes and other locations; and perform routine collection maintenance duties.

You may be the senior person in charge or exercise responsibility for the day-to-day operation of the library branch.

Work is performed within the context of the policies and framework of the Library corporate culture as embodied in the Mission Statement, Core Values, Customer Experience Guidelines and the Canadian Federation of Library Association position statements on Intellectual Freedom and Diversity and Inclusion, with particular emphasis on providing customer service excellence.

EDUCATION AND EXPERIENCE

Completion of 2-year college diploma in Library and Information Technician, Early Childhood Education, or related field.

Minimum of 1 year of related experience working with children’s programs.

KNOWLEDGE

• Adult/children’s literature in a variety of formats, readers’ advisory services, trends in reading, literacy and ESL collections and adult programming.
• Trends and techniques for developing effective library programming for children.
• Reference resources in print, microform and electronic formats and of current developments in reference services.
• Electronic database and other bibliographic searching techniques.
• Principles of collection development and maintenance.
• Methods and techniques for sorting and shelving library materials according to alphabetical, Dewey Decimal or other prescribed sequence and procedures.
• Library circulation procedures and practices.
• Methods and techniques of responding to inquiries and resolving patron complaints.
• Desktop applications, intranet and internet and keyboarding procedures, to the extent where it may be required to demonstrate such usage to colleagues or library patrons.
• General knowledge of library policies and procedures.
• Knowledge of customer service techniques and protocols
• Working knowledge of applicable occupational health and safety legislation.
• General knowledge of Ottawa Public Library’s policies and procedures related to health and safety.

COMPETENCIES, SKILLS AND ABILITIES

• To deliver library programs to a range of users including pre-schoolers, school age and adults.
• Use tact, discretion and confidentiality.
• Excellent verbal communication skills.
• Exercise effective judgement and independent decision-making capabilities.
• Ability to design and create thematic displays.
• Data entry, retrieval and keyboarding skills including use of standard office equipment and operation of an IBM compatible computer in Microsoft Windows.
• To perform routine manual or clerical tasks and manoeuvre book carts and lift boxes up to 40 pounds.
• Minimum keyboard skills of 25 wpm.
• Perform multiple tasks concurrently.
• Customer service orientation, including the use of tact, discretion and confidentiality
• Attention to detail.
• Strong interpersonal skills, ability to deal with the public and handle problems as they arise.
• Flexibility, ability to adjust priorities.
• Ability to work effectively as a team member.
• Strongly committed to quality customer service.

JOB SUMMARY

Employee Service Management provides pay-related services to all City of Ottawa and Ottawa Police Services employees, including administration of all employee movement transactions including position, pay, benefits and pension adjustments in compliance with collective agreements, city policies and legislative requirements; and Payroll, Pension and Benefits Service Centre operations.

You serve as the first point of contact and source of expertise for City staff regarding payroll, pension and benefits information, inquiries and transactions.

You provide day-to-day and ongoing front line support services for pay, benefit, pension and ESS (Employee Self Service)/MSS (Manager Self Service) calls, and demonstrate sound judgement, tact and discretion when interacting with City staff at all levels. You also provide user support and training, troubleshooting, problem resolution, process development, documentation and record keeping as required. In addition, you are responsible for the integrity of data in the OMERS Pension Plan's secure site (e-access) and the insurance carrier's secure site, and for updating and auditing payroll, pension and benefits master data in SAP as required in response to employee requests.

EDUCATION AND EXPERIENCE

Completion of 2 year community college diploma in Business or related field

Minimum of 3 years of related experience in a variety of Payroll and/or HR functional areas with an emphasis on front end client service

CERTIFICATIONS AND LICENCES

KNOWLEDGE

• Customer service principles
• The City of Ottawa’s departments, internal operational and administrative procedures, relevant contacts, collective agreements and services
• Working knowledge of Payroll and HR policies, processes and procedures
• Microsoft Office Suite and other corporate standard software as required
• Intermediate knowledge of SAP
• Legislation - Canada Revenue Agency, ESA, CLC, Pension and Benefits Standards Act, Ontario Pension and Benefits Act, MFIPPA, WSIB
• Knowledge of applicable health and safety legislation, including the rights and duties of workers.

COMPETENCIES, SKILLS AND ABILITIES

• Customer service oriented: ability to use effective and tactful oral and written communication skills with clients at all levels of the organization
• Demonstrated knowledge of SAP operation with a HR/Payroll services environment
• Apply collective agreements provisions as they relate to employee transactions
• Excellent organization and time management skills and techniques: ability to plan, organize and carry out work assignments, managing multiple and competing tasks simultaneously and prioritizing work to meet heavy workloads and non-negotiable deadlines
• Strict attention to detail and accuracy in the maintenance of records: ability to produce spreadsheets and statistical reports
• Communication skills with all levels of employees, management and the general public
• Work independently and within a team to develop innovative solutions
• Communicate effectively on complex issues
• Superior client service skills including patient and tactful with clients and other staff
• Highly organized/reliable and flexible
• Integrity, tact, discretion and good judgment in maintaining confidential information
• Takes initiative
• Creative/innovative
• Thorough
• Team player
• Resourceful
• Able to handle multiple tasks and work independently with minimum supervision under tight deadlines

JOB SUMMARY

The Fleet Supply Chain & Operational Support Branch provides fuel and automotive and general stores services, provides operational support related to all fleet management programs, ensures M5/Assetworks (Fleet Management Information System) is aligned to and provides the information needed to enable fleet operations and decisions, and ensures that the City’s parts provision meets service and performance standards. Fleet Materials Management is responsible for the maintenance of inventories of Fleet materials and goods.

You are responsible for providing support services in the operation of an automotive storeroom in conjunction with a Fleet Management Information System (FMIS). The work includes participation in cyclical inventory counts as a “Shift Employee”.

EDUCATION AND EXPERIENCE

Completion of Grade 12

Minimum of 3 years of experience is required, 1 year of which must be in a computerized stores environment

Previous experience in automotive warehouse work is an asset.

Financial experience in bookkeeping and accounting is an asset.

CERTIFICATIONS AND LICENCES

Current Standard First Aid, CPR and/or AED certificates are assets

KNOWLEDGE

• All aspects of automotive stores including procurement inventory management, and warehouse operations.
• Workplace Hazardous Materials Information.
• Order processing.
• Shipping, receiving and procurement of transportation services.
• Computerized automotive inventory control system(s).
• Word processing, spreadsheet, e-mail, Internet computer applications.
• Sourcing strategies and techniques.
• Thorough knowledge of automotive systems, components and parts.
• You are required to work evenings, nights and weekends and rotational evening shifts as a “Shift Employee”, which includes participation in cyclical inventory counts.

COMPETENCIES, SKILLS AND ABILITIES

• Communicate effectively with all levels of staff and vendors.
• Communicate using discretion, tact, diplomacy and judgment when interacting with clients, staff vendors and various levels of City employees.
• Evaluate customer requirements and determine product specifications.
• Identify and correct Inventory deficiencies.
• Operate a forklift and motorized pallet lift.
• Demonstrate processes and train others, as directed.
• Demonstrate personal initiative and also work in a teamed environment.
• Participate in cyclical stock counts and reconciliation
• Reconcile/verify invoices to information contained in reports and make adjustments.
• Understand and perform financial calculations required for order processing. 
• Identify and apply tax and discounts accurately within a computerized environment.
• Ability to support operations at several sites simultaneously, as required.
• Effective interpersonal skills.
• Demonstrated leadership, initiative and strong customer service orientation.
• Sound judgement.
• Must be able to work under pressure.
• Lift and carry items weighing up to 50 lbs. on a regular basis.
• Handle items weighing in excess of 75 lbs. on a regular basis using appropriate methods.
• Maintain a personal level of physical fitness, coordination and balance to safely use portable staircases on a regular basis and to access stock by hand at an overhead level.